DKS 1812 Plus Operating instructions

UL Listed
Copyright 2009 DoorKing, Inc.All rights reserved.
Copyright 2016 DoorKing, Inc.All rights reserved.
Date Installed:
Installer/Company Name:
Phone Number:
Leave Manual with Owner
Circuit Board
Serial Number
and Revision Letter:
7
8 9
4 5 6
1 2 3
0
7
8 9
4 5 6
1 2 3
0
7
8 9
4 5 6
1 2 3
0
7
8 9
4 5 6
1 2 3
0
Surface Mount Curved
Wall Mount
Flush Mount
Surface Mount
Installation/Owner’s Manual
Model 1812 Access Plus
Model 1812 Access Plus
Model 1812 Access Plus
Use this manual for circuit board 1970-010 Revision U or higher.
Control a main door, gate and six additional RS-485 entry points.
PC Programmable Residential Telephone Intercom/Access Control System
1812-162-V-5-16

1812-162-V-5-16 1
SPECIFICATIONS
Features
Surface Mount Wall Mount Flush
Mount
Surface Mount Curved
DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such
revisions or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to this manual. This manual is copyrighted, all rights reserved. No portion of this
manual may be copied, reproduced, translated, or reduced to any electronic medium without prior written consent from DoorKing, Inc.
•Unique telephone communication system allows homeowners to use their telephone as an intercom to speak to a guest
at a front door or gate, and to control access to their property.
•IP Addressable – program from your PC using the DoorKing programming software via a LAN or WAN connection, or
via a built-in modem.
•Up to five (5) 1812 Access Plus systems can be connected together and programmed from a single computer or phone.
•Two internal relays allow the system to control a main entry gate plus a pedestrian access gate.
•Control up to six (6) additional entry points with card readers, keypads or wireless RF via RS-485 connection.
•100 card / transmitter / keypad codes (50 with phone numbers, 50 as access only).
•Holiday schedule.
•500 event transaction buffer.
•Unique distinctive ring.
•Unit connects directly to the homeowners existing telephone line. No additional monthly expense for a second telephone line.
•Built in call waiting assures that incoming calls or guest calls are not missed.
•Call Forward.
•Up to 27 preprogrammed dial-out telephone numbers.
•Answer machine bypass feature. Allows the homeowner to log into the 1812 even after an answering machine has already
picked up the call.
•Built-in clock / calendar.
•Do-not-disturb time zone.
•Four hold-open time zones.
•Access code time zones.
•Call forward time zone.
•10 temporary access codes.
•Unit can be programmed to work with PBX and KSU phone systems.
For Model 1812 Access Plus with circuit board 1970-010 Rev U or higher ONLY.
7
7
8
8
9
9
4
4
5
5
6
6
1
1
2
2
3
3
0
0
7
7
8
8
9
9
4
4
5
5
6
6
1
1
2
2
3
3
0
0
7
7
8
8
9
9
4
4
5
5
6
6
1
1
2
2
3
3
0
0
7
7
8
8
9
9
4
4
5
5
6
6
1
1
2
2
3
3
0
0
Both Boards Together - 1970-010
SPEAKER
VOL
MICVOL
KEYPAD
OV
MASTER
CODE
1970-010
18
111 23456789
10
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
J2
J1
J3
J3
J
MODEM
1972-010
SW1
SW2
1
2
3
4
5
6
7
8
BAD
DNS
LAN
DOWN
RS-485
RX
J4
ON
J1RJ-45
Jack
(Cat5)
ON
Interface Board
Control Board
Included with the system is an extra random keyed cabinet lock. If desired, for added security against
unauthorized entry into the system, the standard lock may be replaced with the random lock.
Note: DoorKing cannot replace this specific lock or keys if lost.

1812-162-V-5-16
2
SPECIFICATIONS
Surface Mount Dimensions
Surface Mount Curved Dimensions
7
7
8
8
9
9
4
4
5
5
6
6
1
1
2
2
3
3
0
0
7
7
8
8
9
9
4
4
5
5
6
6
1
1
2
2
3
3
0
0
7
7
8
8
9
9
4
4
5
5
6
6
1 2 3
0
0
1
1
1
1
2
2
2
2
3
3
3
3
3
3
7
7
8
8
9
9
4
4
5
5
6
6
123
0
0
1
1
1
1
2
2
2
2
3
3
3
3
3
3
10” 5.25”
11” 6.25”
6.125”
6.75”
2.5”
2.5”
1.125” Dia
2.875”
1.125”1.125”
1.75”
2”
875” Dia
875” Dia
2.5”
2.5”
1.125” Dia
5”
3”
5.5”
3”
3.75”3.125”
Side View Back View
Bottom View
Front View
Side View Back ViewFront View

1812-162-V-5-16 3
Rough-In
Box
SPECIFICATIONS
Wall Mount Dimensions
Flush Mount Dimensions
7
7
8
8
9
9
4
4
5
5
6
6
1
1
2
2
3
3
0
0
7
7
8
8
9
9
4
4
5
5
6
6
1
1
2
2
3
3
0
0
7
7
8
8
9
9
4
4
5
5
6
6
123
0
0
1
1
1
1
2
2
2
2
3
3
3
3
3
3
7.5”
6.25” 7.25”
9.25”
7.325”
5”
3.5”
3.5”
10.25”
10”
10.75” 3.5”
12”
4.5” 4.25”
2.625”
2.5”
2.5”
.875” Dia
5” 2.5”
1.125” Dia
1.25” Dia
Rough-In Box
Rough-In Box
Rough-In BoxFlush Box
Flush Box
Bolt holes (4) to secure flush box
inside rough-in box.
Flush Box
Flush Box
5.375”
3.375”
Flush
Box
7
7
8
8
9
9
4
4
5
5
6
6
1
1
2
2
3
3
0
0
Side Views
Bottom Views
Bottom View
Front Views
Side View Back ViewFront View

1812-162-V-5-16
4
SPECIFICATIONS
Features
Surface Mount Dimensions
Surface Mount Curved Dimensions
Wall Mount Dimensions
Flush Mount Dimensions
Important Notices FCC - United States, DOC - Canada
General Information Installation Guidelines and Safety Information
SECTION 1 - INSTALLATION
1.1 Mount the 1812 Access Plus
Different Mounting Configurations of the 1812 Access Plus Models
1.2 Install By-Pass Board for “Telephone Mode” Configurations
1.3 Telephone Line Wire
1.4 16.6 VAC Power Wiring ONLY!
1.5 Grounding and Surge Suppression
1.6 Wire One 1812 to a Telco Line - Telephone Mode
1.7 Wire One 1812 to the Internet - Telephone Mode
1.8 Wire Multiple 1812s: Telco/Internet - Telephone Mode
1.9 Wire One 1812 - Intercom Mode
1.10 Wire Multiple 1812s - Intercom Mode
1.11 Main Terminal Description
1.12 Access Plus Interface Board
1.12.1 RS-485 8-Pin Connector Description
RS-485 Daisy Chain Wiring
RS-485 Configurations, Samples of Multiple 1812 Configuration Connections: Telephone Mode or Intercom Mode
1.12.2 Network Connections
1.12.3 Phone Modem Connections
SECTION 2 - PROGRAMMING
2.1 Programming the Master Code
2.2 Programming Methods
2.3 Programming the Network Setup for a Computer
2.3.1 Enable / Disable TCP / IP Support - System Reboot
2.3.2 Set the 1812 IP Address (reboot required)
2.3.3 Sub-Net Mask (reboot required)
2.3.4 Set the Gateway (Router) IP Address (reboot required)
2.3.5 Set the Port Number (reboot required)
2.4 System Parameters Programming
Programming from the System Keypad
Programming from a Touch-Tone Telephone
Quick Reference Table
2.4.1 Phone Mode or Intercom Mode
2.4.2 Single or Multiple Systems
2.4.3 System Attention Number
2.4.4 Single or Double Ring
2.4.5 Number of Home Phone Rings Before 1812 Hangs Up
2.4.6 Talk Time
2.4.7 Relay Strike Time
2.4.8Tone Open Numbers
1
1
2
2
3
3
4
5
8
8
9
11
12
13
13
14
15
16
17
18
19
19
19
20
21-22
23-24
25
26
26
27
28
28
28
29
29
29
30
30
30
31
32
32
32
32
32
33
33
33
TABLE OF CONTENTS

1812-162-V-5-16 5
TABLE OF CONTENTS
2.4.9 Answer Incoming Call on X Rings
2.4.11 Call Waiting
2.4.12 Turn Speaker On / Control Relay from Off-Site Call
2.4.13 Set Call Forward Microphone Gain and Speaker Volume
2.5 Directory Codes
2.5.1 Directory Codes 24 – 50 Programming “Dial Phone Number”
2.5.2 Delete a Phone Number from Directory Codes 24 – 50
2.5.3 Delete ALL Phone Numbers from Directory Codes 24 – 50
2.6 Access Codes to Operate Access Control Devices
2.6.1 “Simple” Access Code Programming (Relays 1&2: 24/7 Operation)
2.6.4 “Time Zone Restricted” Access Code Programming
2.6.5 Delete an Access Code (Simple and Time Zone Restricted)
2.6.6 Delete All Access Codes for the Same Type of Device (Simple and Time Zone Restricted)
2.7 Time Functions
2.7.1 Time and Date Calendar Chip Programming
2.7.2 Call Forward Phone Number Programming
2.7.3 Call Forward - ON/OFF or Time Zone Activation
2.7.5 Automatic Relay Activation Time Zone Programming (Up to 4)
2.7.6 Access Code Time Zone Programming (Up to 4)
2.8 Miscellaneous
2.8.1 Restore Factory Settings
2.8.2 Erase Transaction Log
SECTION 3 - ADJUSTMENTS
Speaker Volume
Microphone Gain
Interface Board LED Status
System Keypad and Push to Call Button
SECTION 4 - USER INSTRUCTIONS
4.1 Resident Operating Instructions
4.1.1 Granting or Denying a Guest Access
4.1.2 Call Waiting
4.1.3 Dial-Out Phone Numbers
4.1.4 Access Codes
4.2 Remote Operation
4.2.1 Remote Programming (Home Phone or Off-Site Phone)
4.2.2 Remote Relay Activation (Off-Site Phone)
4.2.3 Relay Activation from Homeowner’s Phone
4.2.4 Relay Activation Check from Homeowner’s Phone
4.2.5 Initiate Talk and Listen to 1812 when it has not been activated
SECTION 5 - MAINTENANCE
5.1 Troubleshooting
5.2 Phone Line Polarity
5.3 Isolating Noise Problems
5.4 Troubleshooting Table
5.5 1812 Access Plus Wiring Schematic
5.6 Accessories
5.7 Programmed Information Log Sheets
Master Code, Relays, Access Codes and Time Zone Log Sheets; Directory Code / Dial-Out Phone Numbers Log Sheet;
Access Code Log Sheets (50 with phone numbers, 50 as access only), 1-10 Temporary Access Codes Log Sheet when using
software ONLY.
34
34
34
35
35
35
35
35
36
36
37
37
37
38
38
38
38
39
39
40
40
40
41
41
41
41
41
42
42
42
42
42
42
43
43
43
43
43
44
44
44
45
46
46-47
48
48
49-55

1812-162-V-5-16
6
FCC – United States
This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC
Rules and Regulations. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communica-
tions. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
FCC Registration Number: DUF6VT-12874-OT-T
DOC - Canada
The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment
meets certain telecommunications network protective, operational, and safety requirements. The Department does not guaran-
tee the equipment will operate to the users satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecom-
munications company. The equipment must also be installed using an acceptable means of connection. The customer should be
aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any
repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Users should ensure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and
internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural
areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspec-
tion authority, or electrician, as appropriate.
DOC Registration Number: 1736 4507 A
Notice:
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone
loop which is used by the device, to prevent overloading. The termination on a loop may consist of any combination of devices
subject only to the requirement that the sum of the load numbers of all the devices does not exceed 100.
Notice:
DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that are CSA listed to power
the telephone entry system. The model 1812 Access Plus requires a 16.5-volt, 20 VA transformer.
Important Notices

1812-162-V-5-16 7
1. If the clear floor space allows only forward approach to the system, the maximum high forward reach allowed is
48inches above grade to the top of the keypad.
2. If the high forward reach to the system is over an obstruction of greater than 20 inches but less than 25 inches,
the maximum high forward reach allowed is 44 inches above grade to the top of the keypad.
3. If the clear floor space allows parallel approach by a person in a wheelchair, the maximum high side reach shall
be 54 inches above grade to the top of the keypad.
4. If the high side reach is over an obstruction of 24 inches or less, the maximum high side reach allowed is 46
inches above grade to the top of the keypad.
•Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the
instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in
an efficient and professional manner.
•The proper installation of the telephone entry panel is an extremely important and integral part of the overall access
control system. Check all local building ordinances and building codes prior to installing this system. Be sure your
installation is in compliance with local codes.
•When used to control a door or pedestrian gate, try to locate the telephone entry system as near as possible to the entry
point. The unit should be mounted on a rigid wall to prevent excessive shock and vibration from closing doors or gates.
Continuous vibration and shock from slamming doors or spring-loaded pedestrian gates will damage the circuit board.
Under no circumstances should the unit be mounted directly to a moving door or gate.
• ADA mounting requirements for door control. The requirements below apply only when the telephone entry system is
being used to control entry through a public door only. If this system is used to control entry through a vehicular gate or
private entrance, the dimensions noted below do not apply.
•When used to control a vehicular gate with an automatic gate operator, the telephone entry system must be
mounted a minimum of ten (10) feet away from the gate and gate operator, or in such a way that a person cannot
operate the entry system and/or touch the gate or gate operator at the same time.
•Be sure that the system is installed so that it is not directly in the traffic lane. Goose neck mounting post and kiosks
work well for these type systems. When planning where to locate the system, take into consideration traffic lane layouts,
turn around lanes for rejected access, conduit runs, power availability, etc.
•Environmental factors must also be taken into account. Surface mount units are designed for direct outdoor
installations, however it is preferable to protect them from direct exposure to driven rain or snow whenever possible.
Flush mount units must be protected from direct exposure to the elements.
•This telephone entry system contains a number of static sensitive components that can be damaged or destroyed by
static discharges during installation or use. Discharge any static prior to removing the circuit board from the lobby panel
by touching a proper ground device.
•Instruct the end user to read and follow these instructions. Instruct the end user to never let children play with or
operate any access control device. This Owner’s Manual is the property of the end user and must be left with them
when installation is complete.
General Information

1812-162-V-5-16
8
SECTION 1 - INSTALLATION
Installation of the 1812 Access Plus Telephone Entry System involves the installation of the hardware, by-pass board, and the
wiring of these components. Be sure that all dirt, metal or wood debris is removed from inside after mounting it. Any debris
inside could damage the control board and cause the 1812 Access Plus system to malfunction during operation.
Use the specification dimensions on pages 2 and 3 to help with the installation of your chosen 1812 Access Plus model.
When the 1812 Access Plus is used to control a vehicular gate with an automatic gate operator, it must be
mounted a minimum of ten (10) feet away from the gate and gate operator, or in such a way that a person
cannot operate the 1812 Access Plus system and/or touch the gate or gate operator at the same time.
1.1 Mount the 1812 Access Plus
The control board removal is the same for all models.
1. Unlock and open the 1812 door.
2. Disconnect the keypad plug and
door accessories plug from the
control board.
3. Remove the 4 screws.
Carefully remove control board.
Keep the control board in a
protected area during the mounting
installation.
CAUTION The control board contains static sensitive
components. Discharge any static electricity from
your hands by touching a proper ground device
before removing the control board.
Remove the Control Board
WARNING
Included with the system is an extra random keyed cabinet lock. If desired, for added security against unauthorized entry into the system,
the standard lock may be replaced with the random lock. Note: DoorKing cannot replace this specific lock or keys if lost.
SPEAKER
VOL
MIC VOL
KEYPAD
OV
MASTER
CODE
1970-010
18
11
123456789
10
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
J2
J1
J3
J3
J
MODEM
1972-010
SW1
1
2
3
4
5
6
7
8
BAD
DNS
LAN
DOWN
RS-485
RX
J4
ON
J1
RJ-45
Jack
(Cat5)
SW2
ON