DoorBird BirdGuard User manual

BirdGuard
BirdGuard
Installation manual
Version 1.3

Installation manual
You can always find the most
up-to-date
www.doorbird.com/support
Components
Contents
ǂ1x BirdGuard
ǂ1x 433 MHz RFID Antenna
ǂ1x 2.4 GHz WiFi Antenna
version of the installation manual on
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1x Power supply unit (mains adaptor) with four country-specific adaptors
8x Crimp connectors
2x Cable ties
2x Phillips countersunk head screws for the mounting stand, long
2x Phillips countersunk head screws for the mounting stand, short
2x Dowels
1x Mounting stand
1x Installation manual
1x Quick start guide
BirdGuard - front
1)
2)
3)
4)
5)
6)
Night vision
Extra bright infra-red LEDs, effective during the hours of darkness (infra-red light invisible to
the human eye, 850nm)
HDTV video
Ultra wide-angle hemispheric lens, 180°
Loudspeaker
Large-sized and speech enhanced broadband speaker
Motion sensor
180° Infrared motion sensor for alarms
Microphone
With active noise cancellation
Light sensor
1

For the night-vision mode, also acts as Diagnostic-LED
BirdGuard - back
1)
2)
3)
4)
Mounting stand thread
For screwing in the mounting stand
433 MHz RFID Antenna thread
For screwing in the 433 MHz RFID Antenna
2.4 GHz WiFi Antenna thread
For screwing in the 2.4 GHz WiFi Antenna
BirdGuard cable
For connecting all external components
Videos
Need help with the installation? Be sure to watch our installation videos which can be found on
http://www.doorbird.com/support
Each individual step of the installation is clearly documented in the videos.
Installation
All the steps below should be carried out carefully by a competent adult, taking into consideration
any applicable safety regulations. Should you have any questions, please contact us or a competent
specialist directly. Please ensure that all wires used for the installation are undamaged along their
entire length and approved for this type of use.
Network speed and network components
Please ensure that the upload speed of your Internet connection is at least 0.384 Mbps. You can also
carry out a speed test at any time via the DoorBird app. The user experience is only as good as your
network speed, network stability and quality of your network components, such as your Internet
router and Wi-Fi access points or Wi-Fi repeaters. Please also make sure that your network
components are no older than two years old, have been manufactured by a well-known
manufacturer, and have the latest firmware installed.
Should these requirements not be fulfilled, it may happen, for example that the performance of
audio and video is poor or push notifications are delayed or do not arrive on your smartphone or
tablet at all.
2

High-speed Internet (via landline): DSL, cable or optical fibre
Network: 802.11b/g/n 2.4 GHz or Ethernet, with DHCP
Step 1: Switching off power
Switch off the power to all wires leading to the installation place, i.e. power supply unit for the
BirdGuard etc..
Step 3: Determining the assembly location
The BirdGuard uses an ultra wide-angle hemispheric lens so that even when the person is a minimum
distance of 50 cm away from the BirdGuard, a low installation height is sufficient. The lens is
therefore not mechanically adjustable. For persons of up to 175 cm (5'9") in height, a minimum
installation height (lower edge of the BirdGuard) of at least 115 cm (3'9.3"), for taller persons a
minimum installation height of at least 125 cm (4'1.2") is recommended. You may check this prior to
the final mounting. (Optional) Press the mounting stand against the wall at the desired installation
site and mark the boreholes with a pencil. Remove the mounting stand again. Ensure that no cables
are to be found in the wall behind the boreholes.
Step 4: Power supply
The BirdGuard can be powered by two simple doorbell wires using the power-supply unit (mains
adaptor) supplied with it or via PoE (Power over Ethernet) using a network cable..
The BirdGuard does not use battery power. The use of a mains power supply permits the
transmission and display of on-demand live video at any time and not only if an alarm event is
present.
Power supply using the power-supply unit (mains adaptor)
Two insulated wires are required to power the BirdGuard by plugging it into the mains. Only use the
power supply unit provided along with the BirdGuard, since this has been specially stabilized
electrically and is equipped with an integrated audio interference reduction device. Other power
supply units may destroy the BirdGuard or cause poor transmission quality. The warranty
automatically expires if you use a different power supply unit. The power supply unit is plugged into
a wall socket inside your house, usually where the two wires for the power-supply of the BirdGuard
come out of the wall in the interior of the house.
Do not plug the power supply unit into the wall socket yet. Connect the power supply unit inside the
house with the crimp connector provided and the two wires that you would like to use to power the
device.
3

Power supply via PoE
To power the BirdGuard via a PoE switch (e.g. D-Link DGS-1008P) or PoE injector (e.g. TP-Link TL-
PoE150S) in accordance with the PoE standard IEEE 802.3af Mode A, the four wires bearing the
numbers 1, 2, 3 and 6 of a Cat.5 cable or better are to be used. A Cat.5 cable or better must be used
as network signals can only be transmitted over completely insulated, shielded and twisted cables. If
you use PoE as a source of power, the Wi-Fi interface of the BirdGuard is automatically inactive, and
the four wires for PoE then simultaneously form the data link. The BirdGuard won’t start if your PoE
Switch or PoE injector does not support the PoE Standard IEEE 802.3af Mode A (see Diagnostic-LED
and Diagnostic-Sounds).
1. Disconnect the PoE switch or PoE injector from the power grid.
2. Place the network cable in the installation site of the BirdGuard.
Do not combine the power supply from the power supply unit (mains adaptor) with the power supply
via PoE.
Step 5: Further connections
If desired, connect additional wires to the installation site of the BirdGuard. The wires or connection
options mentioned in this section are optional.
Connecting the unit to a network
You can connect the BirdGuard to your existing network via Wi-Fi, or Network cable in
alternatively use a network cable (Ethernet). For reasons of network accordance with the
stability, we principally recommend using a network cable, as Wi-Fi is Cat.5 standard or better.
sensitive to interference (range, house walls acting as shields, reliability
of performance, third party Wi-Fi networks, wireless transmitters causing
interference in the area, etc.).
The BirdGuard can be powered by PoE or using the power supply unit
provided.
If you use PoE as a source of power, the Wi-Fi interface of the BirdGuard
remains inactive.
The Birdguard cable offers an RJ45 Ethernet (female) jack to easily
connect your existing network cable.
Connect the network cable in the house to your Internet router or to
your PoE switch or PoE injector that is connected to your Internet router.
Alarm output
The BirdGuard has a zero-potential relay contact for connecting external
devices such as relays (e.g. event triggering and alarm notifications) and
LEDs (two wires). There is the possibility of switching on all
external
devices that work at a maximum power of 1A in the voltage range of up
to 24V (AC/DC). The BirdGuard does not provide its own power
supply
for the external devices. This is provided through the separate
power
supply of the external devices. You can learn more about the installation
of the power supply from the instruction manual or
technical
specifications of your external devices. Should you have any
questions
about this, please contact the manufacturer of your external
devices.
You can find compatible external devices and a sample wiring diagram at
www.doorbird.com/support
Two insulated wires.

Alarm input
The BirdGuard has a zero-potential relay contact for connecting external
devices that can toggle between an open and closed circuit, e.g.
PIRs,
door/window contacts, glass breakdetectors, etc. (two wires). There
is
the possibility of connecting all external devices that work at a maximum
power of 1A in the voltage range of up to 24V (AC/DC). The
BirdGuard
does not provide its own power supply for the external devices. This is
provided through the separate power supply of the external devices. You
can learn more about the installation of the power supply from
the
instruction manual or technical specifications of your external dev
ices.
Should you have any questions about this, please contact
the
manufacturer of your external devices. You can find compatible external
devices and a sample wiring diagram at www.doorbird.com/support
Two insulated wires.
External speaker
The BirdGuard has a contact for connecting external speakers, e.g. horn
speakers, sirens (two wires). We recommend using the combi
horn
speaker/siren for BirdGuard (incl. amplifier within the
BirdGuard)
available separately by Bird Home Automation.
The following third party external speakers are compatible:
xPower rating: 10 W MAX /8 
xFrequency range: 350-10,000 Hz
xSPL: (1 W/1 m) 100 dB
Warning: Do not connect speakers with other specification or with 110V
technology, this will destroy the BirdGuard.
Two insulated wires.
Step 6: (Optional) Dowels
If the exterior wall of the house is not made of wood, you should drill four holes 5 mm in diameter in
the wall and then place the dowels provided into the boreholes. If the exterior wall of the house is
made of wood, you will usually not require any dowels. There are special dowels for assembling the
BirdGuard on an insulating wall, e.g. Fischer insulating dowels. Please check with your insulating
material manufacturer regarding which dowels they recommend.
Step 7: (Optional) Attach the mounting stand
Position the mounting stand against the exterior wall of the house and use the screws provided to
position it in the dowels or on the wall.
Step 8: Preparing the wires
Remove about 5 mm of insulation material at the end of the wires that you would like to connect to
the BirdGuard.

Step 9: Connecting the wires
It is possible to connect the BirdGuard conveniently and safely via the BirdGuard cable. The individual
wires of the BirdGuard cable color coded. You can simply use pliers to connect these directly to your
own wires via crimp connectors.
Please take care when connecting the wires. Connecting the wires the wrong way may destroy the
BirdGuard.
Step 10: Final assembly
Screw in the 433 MHz RFID Antenna and 2.4 GHz WiFi Antenna into the desired threads on the back
of the BirdGuard. Mount the BirdGuard on the mounting stand.
Step 11: Activating the BirdGuard
Switch on the power to the wires leading to the Birdgard again. You can see whether you have
connected the power supply properly from the Diagnostic LED (it lights up once the power has been
connected correctly for up to five minutes). The BirdGuard is ready for operation (booting up
process, any software updates, etc.) once it has emitted a short diagnosis sound from the integrated
loudspeaker. This may last for up to 5 minutes. Should you not hear a beep, please check the power
supply. Please also check whether you have used a wall-plug power-supply and not PoE and whether
you have connected the positive pole and negative pole to the BirdGuard correctly.
Step 12: Downloading and installing the app
Download the "DoorBird" app by Bird Home Automation onto your mobile device from the Apple
app store or Google Play store. You can always find the most up-to-date version of the App manual
manual on www.doorbird.com/support
If you use Wi-Fi for connecting the BirdGuard to your Internet router, first go to "Settings > Wi-Fi
Setup" and follow the instructions.
If you have finished the Wi-Fi set-up or have connected the BirdGuard to your Internet router by
means of a network cable, go to "Settings > Add device" and click on the QR code icon in the "User"
field. Scan the user QR code found on the "Digital Passport" that accompanies the BirdGuard.
Since Apple uses very high quality microphones, loudspeakers and digital audio components that are
perfectly in tune with one another, the voice quality with an iPhone or iPad is usually noticeably
better than with an Android smartphone or Android tablet.
6
Black Power supply, negative pole (-)
Red Power supply, positive pole (+)
Blue Alarm output (zero potential)
White-blue Alarm output (zero potential)
Brown Alarm input (zero potential)
White-brown Alarm input (zero potential)
Yellow External speaker, negative pole (-)
Pink External speaker, positive pole (+)

Diagnostic-LED
The Light sensor also acts as Diagnostic-LED. This LED light is only lit up for five minutes after the
BirdGuard has been supplied with power. It lights up as soon as the BirdGuard is supplied with
power.
ǂPermanent illuminated: Device is powered
We may add more diagnostic information to the software- and hardware-controlled Diagnostic-LED
(e.g. blinking for certain information) in the future.
Diagnostic-sounds
After around two to five minutes, the BirdGuard emits brief diagnostic sounds after it has been
connected to the power grid
ǂ1x diagnostic sound: The BirdGuard is connected to the Internet
ǂ2x diagnostic sounds: The BirdGuard is able to communicate with the router, but cannot
access the Internet.
ǂ3x diagnostic sounds: The BirdGuard has no connection to the network
Troubleshooting / common problems
ǂDiagnostic-LED does not illuminate for 5 minutes after connecting the BirdGuard to the
power supply and there is no Diagnostic-sound-> Please check if the power supply is
appropriate and properly connected
ǂBirdGuard is not connected to the Internet: Please check the WiFi signal strength or cable
connection at the assembly location and www.doorbird.com/checkonline for detailed
troubleshooting
You can contact us at any time via www.doorbird.com/support for support.
7

Legal notes
General remarks
1. DoorBird is a registered trademark of Bird Home
Automation GmbH.
2. Apple, the Apple logo, Mac, Mac OS, Macintosh, iPad,
Multi-Touch, iOS, iPhone and iPod touch are trademarks of
Apple Inc.
3. Google, Android and Google Play are trademarks of
Google, Inc.
4. All other company and product names may be
trademarks of the respective companies with which they
are associated.
5. We reserve the right to make changes to our products in
the interests of technical advancement. The products
shown may also look different from the products supplied
based on ongoing enhancement.
6. Reproducing or using texts, illustrations and photos from
this instruction manual in any media – even if only in the
form of excerpts – shall only be permitted with our express
written consent.
7. The design of this manual is subject to copyright
protection. We do not accept any liability for any errors or
any erroneous content or printing errors (even in the case
of technical specifications or within graphics and technical
sketches).
Product Liability Act
1. All products covered by this instruction manual may only
be used for the purpose specified. When in doubt, consult a
qualified specialist or our support team.
2. Products that are supplied with voltage (in particular
110-240V mains voltage) need to be disconnected from the
power supply prior to opening them or connecting cables.
3. Any losses or consequential damage caused by
intervention or changes made to our products or improper
handling are excluded from liability. The same applies to
improper storage or external effects.
4. When dealing with 110-240V mains voltage or with
mains-operated or battery-operated products, the
applicable guidelines are to be observed, e.g. guidelines on
adhering to the electromagnetic compatibility; or
the low-voltage directive. The respective work should only
be carried out by a qualified specialist.
5. Our products are in compliance with all technical
guidelines and telecommunications regulations applicable
in Germany, the EU and the USA.
Data privacy and data security
1. For maximum security, the device uses the same
encryption technologies as are used in online banking. For
your security, no port forwarding or DynDNS is usedeither.
2. The data centre for remote access over the Internet by
means of an app is located in the EU and is operated in line
with the most stringent security standards.
3. Video doorbell: In many countries video and voice signal
may only be transmitted once a visitor has rung the bell
(this feature is available due to data privacy considerations,
and is configurable in the app).
4. Please carry out the mounting in such a way that the
detection range of the camera limits the device exclusively
to the immediate entrance area.
5. The device comes with an integrated visitor history. You
can activate/deactivate this function as required (this
feature being available due to data privacy considerations).
If this function is enabled, up to 20 visitors are archived
right inside the electronics of the device, complete with a
picture, date and time. Use this function in accordance with
the relevant country-specific statutory regulations
applicable at the installation site (notification
obligation/archival).
6. If necessary, inform visitors that the device has been
installed, in a suitable place and in a suitable form.
7. If necessary, inform visitors that a motion sensor has
been installed in a suitable place and in a suitable form. The
motion sensor can, if necessary, be switched off via the
app.
8. Please observe any relevant country-specific statutory
regulations concerning the use of surveillance components
and surveillance cameras applicable at the installation site.
Publisher
Bird Home Automation GmbH
Joachimsthaler Str. 12
10719 Berlin
Germany
Web: www.doorbird.com
Email: [email protected]
8

FCC Warning Statement
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This
Equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may
Cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
ϋϋ Reorient or relocate the receiving antenna.
ϋϋ Increase the separation between the equipment and receiver.
ϋϋ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
ϋϋ Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
The antennas used for this transmitter must be installed to provide a separation
distance of at least 20 cm from all persons and must not be coϋlocated for operating in
conjunction with any other antenna or transmitter.
INDUSTRY CANADA NOTICES (IC):
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two
conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device
Avis d'Industrie Canada (IC):
Cet appareil est conforme avec Industrie Canada exempts de licence standard RSS (s). Son fonctionnement est
soumisaux deux
conditions suivantes: (1) cet appareil ne doit pas provoquer d'interférences et
(2) cet appareil doit accepter toute interférence, y compris celles pouvant causer un mauvais fonctionnement de
l'appareil
www.doorbird.com
This device complies with Industry Canada's license-exempt RSSs
Cet appareil est conforme aux CNR exemptes de licence d'Industrie Canada.