DoorKing 1801-080 User manual

VOICE ONLY CELLULAR SYSTEM
The VOICE ONLY Cellular System operates on DoorKing’s cellular network that is hosted on the AT&T 4G LTE network where available. This
system provides voice communication ONLY (phone line) to specific DoorKing 1800 series telephone entry systems. There is NO programming
(data) service with this system. If VOICE and DATA are required, then the VOICE and DATA cellular system should be used (P/N 1800-080 sold
separately).
The VOICE ONLY Cellular System is designed to be used with specific DoorKing 1800 series telephone entry systems:
- 1802, 1803, 1808, and 1810 Standard entry systems using circuit board 1862-010.
- 1812 Classic entry system using circuit board 1871-010.
- 1812 Plus entry system using circuit board 1971-010.
The Voice ONLY cellular system MUST be wired to the entry system’s phone line (voice).
The Voice Only cellular system will work with TWO 1800 entry systems connected to it. These are designated as System A and System B.
DoorKing Part Number
1801-080
SYSTEM A
Cellular
System
Installation Steps:
1. Install and wire cellular system to 1800(s) (pages 2&3).
2. Power up cellular system (page 3).
3. Register cellular system (and 1800(s)) online, this can be
done before or after cellular system has been installed (page 3).
4. Test cellular system (page 3).
5. Troubleshoot cellular system if necessary (page 4).
Note: Installation steps assume that a good cellular signal has
been tested at installation location and the 1800 system(s) has
already been setup and functioning including the master code
and multiple system programming if 2 1800s are being used.
Copyright 2018 DoorKing, Inc. All rights reserved.
120 S. Glasgow Avenue
Inglewood, California 90301 U.S.A.
cellular
phone
Signal
Strength
Prior to Installation:
An existing cellular phone will be needed to test the signal strength of
DoorKing’s cellular network in the desired installation location.
Analog modems (Dial-Up) DO NOT work on a cellular network.
BEFORE the cellular system can be installed, the installation location MUST BE TESTED for
good cellular signal strength for reliable communication. TEST this location using an existing
active cellular phone with ANY of these cellular phone services that all use the same network:
•AT&T
•Consumer Cellular
•Cricket Wireless
•Go Phone
•Straight Talk
Activate the phone near the position where you want the plastic enclosure to be installed. 3-4 bars of signal strength should be indicated on the
phone for a reliable signal. If 3-4 bars are not achievable in that specific location, then try moving the phone around and see if at least 3-4 bars can
be achieved and maintained in a nearby location. DO NOT install the enclosure in a WEAK or NO signal area. Generally, the higher the enclosure
is mounted, the better the reception. This also helps protect against vandalism. The enclosure should be located to minimize the wire runs to
“SYSTEM A” 1800 telephone entry system. Keep the wire run between the two devices as short as possible, maximum 100 feet. This allows less
chance for lightning surges or other electrical interference to disrupt the cellular signal. Keep the enclosure away from any metal. This can also
disrupt the signal. After the 3-4 bar signal strength has been confirmed the installation can begin.
Note: Other cellular phone services
use different networks and will not
work for testing signal strength of
the cellular system.
Destructive Attack: Level I
Line Security: Level I
Endurance: Level IV
Standby Power: Level I
This cellular device cannot
be used for 911 calls.
1801-065-H-2-18 1

16AC16AC
BAT NONCC
COMSPKRMICMICGPSWCGNDPHONE
RING TIP
16AC16AC
BAT NONCC
COMSPKRMICMICGPSWCGNDPHONE
RING TIP
Choose Power Supply for SYSTEM A -
1 The supplied power transformer can be used to
power the cellular system AND a DoorKing telephone
entry system.
If the phone entry system is already being powered
by a 16.5 VAC, 20 VA transformer, REPLACE IT with
the 16.5 VAC, 40 VA transformer that is supplied to
power BOTH devices. Cellular power terminal gets
wired as shown depending on phone system being
used.
Note: The 24 VAC 1812 Classic CANNOT be powered
by the cellular system’s 16.5VAC 40 VA transformer,
see “1812 Classic Terminal ONLY” illustration.
2Wire the 16.5VAC, 40 VA transformer DIRECTLY
to the cellular power terminal. DO NOT wire cellular
power terminal to the phone entry system.
Wiring
1812 Plus
Removable
Terminal ONLY
1812 Classic Terminal ONLY
Plus and
Classic
Removable
Terminal
Standard Entry System Terminal
PH LINE
A
B
16VAC
16VAC
E GND
OFF ON
1801-010
PH LINE
PH LINE
PH LINE
SIM ID: XXXXX
18 - 16.5VAC Input Power
17 - 16.5VAC Input Power
16
15
14
13
12
11
10
9
8
7
6
5
4
3 - Ground
2 - Phone In (Positive-Tip)
1 - Phone In (Negative-Ring)
Earth
Ground
16.5VAC
40 VA
16.5VAC
40 VA
Power wire polarity
does not matter.
Power wire polarity
does not matter.
Power wire
polarity does
not matter.
18AWG Min. Power Wire
Ground
The EARTH GROUND must be connected to
a proper ground close by (ground rod, cold
water pipe in the ground, existing electrical
ground, etc.) indicated by dashed lines.
Circuit Board
LED Power
Cellular Power
Cellular
Power
Switch
Power
Icon Battery
Icon
Signal Strength Bars
Twisted Pair Phone
Line MUST be used.
Twisted Pair Phone
Line MUST be used.
Twisted Pair
Phone Line
MUST be used.
Cellular
Module
Removable
Antenna
ow
w
o
ow
w
ow
w
ow
w
ow
w
ow
w
ow
w
w
w
POWER
Choose Terminal Connection
for SYSTEM A 1800
Voice ONLY Cellular System
Choose Terminal Connection
for SYSTEM B 1800 “Optional”
Standard Entry System
Terminal
2 - Phone In (Positive-Tip)
1 - Phone In (Negative-Ring)
TWO Entry Systems - The Voice ONLY cellular
system can supply telephone service for TWO
1800s designated as System A and System B.
The telephone line is SHARED with both 1800s.
Each 1800 MUST be programmed for Multiple
Systems, see specific 1800 Installation/Owner’s
instruction manual for more information.
GREEN - Good Signal
YELLOW - Poor Signal
RED - No Signal
DKS Cellular Server
hosted by AT&T cellular network with
DKS Online Registration Completed
DoorKing Part Number
1801-080
Plus Model
16.5VAC
20 VA
Classic Model
24VAC
20 VA
Existing
Power
Existing
Power
Existing
Power
16.5VAC
20 VA
PH LINE
A
B
16VAC
16VAC
E GND
OFF ON
PH LINE
PH LINE
PH LINE
X
18 - 24VAC
17 - 24VAC
16
15
14
13
12
11
10
9
8
7
6
5
4
3 - Ground
2 - Phone In
1 - Phone In
Earth
Ground
16.5VAC
40 VA
Cellular
Power
Switch
i
gnal Strength Bars
Twisted Pair Phone
Line MUST be used.
DO NOT power cellular system
with 24 VAC 1812 classic.
Supplied power
transformer MUST
be used for cellular
system ONLY.
POWER
G
REEN - Good Signal
Y
ELLOW - Poor Signal
R
ED - No Signal
DO NOT power cellular
system using 24 VAC
24VAC
20 VA
Ring
Tip
To SYSTEM B Optional
SYSTEM A
SYSTEM A
SYSTEM A
Supplied
Power
Transformer
Supplied
Power
Transformer
Supplied Power
Transformer
Do Not Connect Power
To A Receptacle
Controlled By A
Switch.
System B Phone Line Alternate Use - If system B is not being used for a
second phone entry system, a phone can be installed and used. It shares the
phone line with the System A phone entry system. The phone cannot be used
while a transaction is taking place on System A.
- OR -
1
ONLY
Power wire polarity
does not matter.
1
ONLY
16.5VAC
40 VA
Supplied
Power
Transformer
2
ONLY
2
ONLY
1
ONLY
1
ONLY
Cellular
Power
1801-065-H-2-18 2

DoorKing Part Number
1801-080
Mounting
Bracket
and
Hardware
Wire Run Wire Run
The plastic enclosure comes with mounting brackets and hardware to
mount on enclosure. Mount enclosure on surface using appropriate
hardware (not included). IT IS NOT RECOMMENDED DRILLING
HOLES IN THE PLASTIC ENCLOSURE! If holes must be drilled,
remove the circuit board before drilling and be sure that mounting
bolts/screws do not touch the back of the circuit board. Holes must
be sealed to prevent water intrusion.
Powering Up Cellular System - The Voice ONLY cellular system will NOT function until
online registration has been successfully completed on DoorKing’s Cellular website.
Within 1 minute of powering up the cellular module, the module lights should turn on. If
they don’t, check that the cellular power switch is turned ON. Signal strength Bars should
be lit GREEN indicating good cell reception. YELLOW bars indicates poor reception but
may still work. RED bars indicates no reception. The cellular module’s lithium battery
needs time to charge. Allow at least ½ hour of charging time before using system.
Program the assigned phone number (from DKS cellular registration) into the 1800 entry
system to make a test call.
Adjusting 1800 Entry System - When making a test call from the 1800 telephone entry
system, adjust the microphone, speaker and feedback on the entry system, See specific
1800 Installation/Owner’s instruction manual for more information.
Using Two 1800 Entry Systems - Each 1800 must be programmed for MULTIPLE
SYSTEMS. see specific 1800 Installation/Owner’s instruction manual for information to
program each 1800.
TWO 1800 Entry Systems Master Codes - Each 1800 entry system’s Master Code must
be DIFFERENT. The DKS cellular server identifies each 1800 by its unique master code.
This allows separate programming for each 1800.
Cellular System Information
Installation
DKS Cellular requires a SEPARATE registration from the DKS IM Server. If a customer already has an IM Server account and wants to add a DKS Cellular system, this
will require a SEPARATE User ID and Registration.
•DKS IM Server includes: IM Server Modem and IM Server Client.
•DKS Cellular includes: Cellular Phone and Data Transfer.
Before registering a cellular system on DoorKing’s Cellular Server you will need:
•SIM ID number located on the cellular module (number is unique for each cellular module).
•Master Code of System A.
•Master Code of System B if connected, MUST be a different master code than System A.
OPTION 1. Go to DKS cellular website: https://dksdb.dksoftware.com/NewUserRegChoice.aspx to register, follow instructions on website.
OPTION 2. Online registration is directly offered when installing the DoorKing Remote Management Software version 6.3.g or later on YOUR internet connected PC.
Create an account and select the Voice ONLY account from the options.
•Voice Only (Only service available for Voice ONLY cellular system)
•Voice and Data (not applicable)
•Data Only (not applicable)
Enter the SIM ID number to identify the Cellular System to the account created. After the SIM ID number is entered along with the local billing address,
a local cellular phone number will be assigned to that cellular device.
Register the 1800 systems (Master Codes) to the account. The FIRST 1800 master code entered will be identified as System A. If a second 1800 master code
is entered, it will be identified as System B.
Online Registration MUST be Completed
Voice Testing - Program a phone number into the memory of the 1800 using the 1800 keypad. Then call that programmed number on the 1800. Have the call
recipient press “9” on their phone to open the door. Verify the 9 tone is detected (door will open). The feedback on the 1800 MUST be adjusted for the cellular
network. This adjustment is VERY important for DTMF detection. See specific 1800 Installation/Owner’s instruction manual for programming and adjustment
information. Note: The 1812 Plus automatically adjusts feedback and needs no adjustment.
IMPORTANT Note: Factory set Tone Open numbers: “9” TONE activates Relay 1. “0” TONE activates Relay 0. “5” TONE activates Relay 2.
For cellular, change the tone open number for Relay 2 to “8” TONE. Leave Relay 1 and Relay 0 tone open numbers the same.
Testing
Final Testing after the Cellular System has been Registered - All systems should be tested and final
adjustments done. Connect a telephone butt set to the cellular system circuit board Phone Line and make sure the line is
active and that phone calls may be made and received.
If the phone line is not active, something went wrong during the registration which must be corrected. If still having
problems, call DoorKing tech support. Attach a label to the inside of the cellular enclosure listing the local phone number that
was assigned during registration.
PH LINE
SYSTEM A
PH LINE
DATA OUT
RS 232
BUSY OUT
BUSY IN
GROUND
DATA IN
1801-065-H-2-18 3

System Not working:
Are the lights on the cellular module ON? If not, make sure cellular power switch on cellular module is ON.
Is the circuit board power LED ON? If not, check the 16.5VAC power transformer wires. Power transformer MUST NOT be connected to a receptacle controlled by a
switch.
Poor cellular reception. Look for cellular module “Signal Strength Bars” to be GREEN. If bars are YELLOW or RED, poor or no reception is occurring.
Registration is not complete OR DATA ONLY has been selected. Service suspended because of past due bill. Contact DoorKing for support.
Troubleshooting
Copyright 2017 DoorKing, Inc. All rights reserved.
120 S. Glasgow Avenue
Inglewood, California 90301 U.S.A.
DoorKing Part Number
1801-080
IMPORTANT: The cellular network distorts DTMF tones received by the entry system. The greatest distortion exists for keys 1-2-3-4-5-6. Keys 7-8-9-0-*-# work
better. Because of this, ONLY the latter keys should be used for TONE OPEN numbers and the MASTER CODE. The entry system will preform better if keys
7-8-9-0-*-# are used AND the feedback adjustment on the 1800 entry system has been adjusted for the cellular network (see “Voice Testing” on page 3).
Note: The Master Code can only be programmed using numbers and not the “*” or “# ” keys.
Note: An older 1800 entry system may need to have the circuit board upgraded to be able to handle the distorted DTMF tones from the cellular network. Contact
DoorKing to see if your system is upgradable or not.
1801-065-H-2-18 4