Dowtel WS-2100 User manual

WS-2100/4100 Manual

WS-2100/4100 Operating Manual
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CONTENTS
About Our FWT
1.Before Using Your Terminal
1.1 Unpacking
1.2 Name and Function of Each Part
1.3 Sound & Tone
1.4Safety Instructions
2.Installations
2.1 General Installation
2.2 Installation For the Data Service
2.3 Installing the Wall Bracket
3.Basic Functions
3.1 Power On
3.1.1 How to Operate with External Power
3.1.2 How to Operate with Built-in Battery
3.2 Power Off
3.3 Making a Call
3.3.1 General Method
3.3.2 Making a Call Using the Speed Dial Function
3.3.3 Making a Call Using the Redial Function
3.4 Receiving an Incoming Call
3.4.1 On-Hook State
3.4.2 Off-Hook State
3.5 How to Use Analog G3 Fax
3.5.1 To Send a Document by Fax
3.5.2To Receive aDocumentby Fax
3.6 Data Service
3.6.1 Setting Data Service Receiving Mode
4. Supplementary Functions
4.1 Call Functions
4.1.1 Speed Dial
4.1.2 Hot Line Function
4.2 Phone Book
4.2.1 Storing Phone Numbers

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4.2.2 Deleting Phone Numbers
4.3 Additional Function
4.3.1 Alarm Reminder
4.3.2 Handset Volume Control
4.3.3 Setting the Voice Privacy Function
4.3.4 Serial Baud Rate Setting
4.4 Lock
4.4.1 Outgoing Lock
4.4.2 Changing Lock Code (User’s Password)
4.4.3 Reset as Default
4.5. Maintenance Setup
4.5.1 CLIP Setting
4.5.2 Analog G3 Fax Setting
4.5.3 Default Data Rate Setting
4.5.4 Ringer Frequency & Cadence Control
4.5.5 Dial Tone Frequency Control
4.5.6 Waiting Tone Frequency Control
4.5.7 Default Vocoder Selection
4.5.8 Auto Dial Send Time Control
4.5.9 PCO Frequency Setting
4.5.10 PRL select (Only applicable to WS-2100)
4.6 System Parameter Setup
4.6.1 Phone Number(MIN) Input
4.6.2 Directory Number Input
4.6.3 Country Code (MCC) Input
4.6.4 Network Code (MNC) Input
4.6.5 Slot Cycle Index Input
4.6.6 A-Key Input
4.6.7 Channel Input & Delete (Only applicable to WS-2100)
4.6.8 SID/NID Input & Delete
4.6.9 System Preference Setting
APPENDIX
1. SummaryTable -Supplementary Functions
2. Technical Specification
3. Troubleshooting
4. Feature Code Table
5. Maintenance code Table
6. System Parameter Setup Table

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About Dowtel FWT
(1) WS-2100/4100 both have a practical but elegant design. It can be used at office or home.
WS-2100/4100 also offers many useful features and technological advantages.
(2) WS-2100/4100 has Versatile Installation Options
(3) WS-2100/4100 looks perfect on your desk in the office. It can also be installed on any wall in your
office or home thanks to the wall-mount kit that comes with the unit.
(4) WS-2100/4100 offers its users superior voice quality through its use of QCELP EVRC Vocoder.
(5) WS-2100/4100 owners can easily adjust the volume of the handset with the volume control, and set
the volume at an optimal level.
(6) Tricolor LEDs visually indicate the status of the terminal.
(7)The owner can control who can access, and use the terminal withthe Outgoing Lock function.
(8)Simpleand quick transmission of the stored number in the phone book with One-Touch and Two-
Touch Dial.
(9) The Hotline Call function allows the most frequently used number to be automatically connected
when a user picks up the handset.
(10) Various sounds and LED functions provide audio and visual alertsfor Low Battery,Air Link Cut-Off
and Incorrect Use
(11) A connected terminal allows DTMF transmission for ARS connection.
(12) Connect WS-2100/4100 with your PC for data transmission and PC fax communication.
(13) The Voice Privacy function ensures against illegal phone tapping can be prevented.
(14) The Authentication Key function prevents the owner’s phone number from being cloned
by others.
(15) Caller I.D function lets you know who is calling you.
(16) WS-2100/4100 user interface menu driver is easy to use.
(17)G3 Fax (Optional) service is supported for analog environment.
(18)The Pay Phone Interface allows WS-2100/4100 to work as a payphone.
(19) This terminal supports High Speed Packet Data using MSM 5000 series chip.

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1. Before Using Your Terminal
This manual contains chapters on terminal introduction, installation method,basic directions,
feature code and the technical standard, troubleshooting for potential problems. Please read
through the contents of this manual carefully before using this product.
[Note]
If you have any questions or think that the product maybe defective, please contact the store
where the unit was purchased.
1.1 Unpacking
WS-2100/4100 terminal package contains the following parts and accessories. Upon opening the
package please check and make sure if all of the parts and accessories are included. If there are
items missing, please contact the store where the unit was purchased.
-
-
FWT terminal Antenna TEL LINE
SMPS Manual
1.2 Name and Function of Each Part

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lPOWER LED
LED lights in red indicates the external power is supplied.
lBATTERY LED
Indicates the status of backup battery.
The terminal can be operated if the backup battery is connected, even though the external power
supply is cut off.
Please refer to the following table for the LED operation.
-Once the battery LED starts to blink, a phone call is only possible for the next 2~3 minutes.
Battery Power (V)
Battery Level
Battery LED Power LED
Terminal
Status
6.6 ~ 5Green Off Normal
6.1 ~ 6.5 4Green Off Normal
5.8 ~ 6.0 3Orange Off Normal
5.6 ~ 5.7 2Orange & Blink
Off Normal
Warning Tone
~ 5.5 1Off Off Power off
External power
supply Off Red Normal
SERIAL PORT ANTENNA
RJ-11 JACK
DC JACK POWER SWITCH
BATTERY LED
POWER LED
SERVICE LED

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lSERVICE LED
Indicates the Signal Strength in your area. For better signal strength, please perform signal
strength test to find the best operating location.
Power intensity (dBm)
RSSI Level LED status Terminal status
~ -85 5Green Service available
-86 ~ -91 4““
-92 ~ -97 3““
-98 ~ -103 2““
-104 ~ -110 1Green & Blink “
-111 ~ 0Red No Service
During a call Orange Indicates during a
call
LED Green & Blink: Indicates minimum call service is available due to weak signal strength.
LED Green: Indicates the strong signal strength and the normal call service are available.
LED Red: Indicates call service is not available as the signal strength is too weak.
LED Orange: Indicates the call is in progress, regardless of the signal strength.
[Notice] Malfunction Indicator
In case of the terminal malfunction, Service LED and Battery LED will light up red and blink.
Please contact your service provider for service.
lDC JACK
The SMPS supplies the power to the FWT terminal.
-AC Input voltage of SMPS ranges from 100V to 240V.
lPOWER SWITCH
The terminal has two power sources; ExternalAC Power, and Internal DC Battery Power.
Even the AC power is disconnected to the phone by power failure, or for any reason, the power
sources will be automatically changed to the internal battery.
To disconnect all power from the phone, the power switch should be in OFF position.
lSERIAL PORT
The Serial Port used to connect the terminal to the PC for maintenance/repair,and data
communication.
lRJ-11 JACK
Connects to a land line phone or a fax.
-This terminal has 2 jacks.
-You can connect 2 phones at the same time but there is no mutual security function.
-You can connect up to 5 phones to theterminal using RJ-11 jack.
(A user must buy additional parts to extend the connection)

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1.3 Sound & Tone
1.3.1 Power-Up Sound
When the terminal’s power is turned on, a beep-sound is transmitted.
1.3.2 Dial Tone
Indicates that call service is available.
1.3.3 Warning Tone
The sound transmitted to the handset in the following cases.
-In case the call is not available due to broken air link.
-In case the dialing is delayed after the handset is picked up.
-In case the terminal isnot in the correct working mode.
1.3.4 Howler Tone
In case the handset is notproperlyplaced, loud alarm buzzer will sound for 30 seconds, after short
Warning Tone.
1.3.5 Keypad Tone
When the keypad is pressed, a tone will be transmitted through the handset.
1.3.6 Ring Sound
The sound transmitted to the buzzer indicating the receipt of a call while the handset is lifted
1.3.7 Low Battery Warning Tone
When the terminal operates with the built-in battery and the battery strength is weak, a Low Battery
Warning tome will be heard.
1.3.8 VMS Notification Tone
AVMS notification buzzer will sound when VMS Message has been received.
1.3.9 Error Tone
An Error Beep Tone will sound when the keypad is pressed incorrectly. In this case, the terminal
will ignore incorrect operation.

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1.4 Safety Instructions
lBasic safety precautions should always be followed to reduce the risk while using this
unit.
The WS-2100/4100 can be in service and remain in good condition for a long period of time if used
properly, and given proper care.
1) To reduce the risk of electric shock, do not disassemble or alter the terminal.
(Please contact the authorized service center for service or assistance)
2) Do not hold or make contact the antenna during a call.
3) Do not overload the wall outlets and extension cord.
4) Do not use this product near the water and never spill any liquid on the unit. This may result
in the risk of fire or electric shock.
5) Do not place this product on an unstable location (cart, stand or table). If this product
should fall from an unstable location, the result may be risk of serious damage.
6) Do not cover the slots and openings on the unit. They are provided for ventilation and
protection against overheating. Do not place this product near the heater or radiator where
proper ventilation is not provided.
7) This product should only be operated from the type of power sourcemarked on the product.
If you are not sure of the type of power available, consult your dealer or local power
company.
8) Never push objects of any kind into this product, since this may result in a serious voltage
short and may result in the risk of fire or electric shock.
9) During thunderstorms, avoid using this product. There may be a remote risk of an electric
shock from lighting.
10)Unplug this product from the wall outlets and obtain service from an authorized service
center under the following conditions:
-When the power supply plug is damaged or frayed.
-If liquid has been spilled into this product.
-If this product has been exposed to water or rain.
-If this product does not work properly when the operating instructions are followed.
-If this product has been dropped or damaged.
-If this product exhibits a distinct change in performance.

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2. Installations
2.1 General Installation
lThank you for choosing this product. Before installing the terminal, please check whether the
products package contains all the l parts and accessories are in the package.If there are items
missing, please contact the store where the unit was purchased. If you have all the necessary
parts and accessories, please follow the instructions shown below:
1) As shown in the figure below, plug in the antenna in the direction of the arrow and turn it
clockwiseto connect with terminal.
2) Connect a regular phone set to the terminal using RJ-11 Jack as shown in the figure below.
There are 2 RJ-11 Jacks in the terminal and you can connect it to either one.

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3) Connect the DC-JACK to the back panel of the terminal and insert the power jack to SMPS as
shown below.
4) Connect the power plug of SMPS to a power outlet.
5) Turn power on by moving the switch to the right.
lAll3 lamps (LED) light up initially.
lAfter a power-up melody plays through, a service lamp will turn green indicating call services is
available.
lAt this time Red Power light and Green Service light will remain on.

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[Notes] Malfunction Indicator
In case of a malfunction, a service LED and a battery LED will light up in red and blink.
In this case, please contact your service provider.

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2.2Installation For the Data Service.
1)PC –FWT connection
< Connection of terminal to a PC for the Data communication >
As shown above, connect a RS-232 cable to the Serial Port of the terminal and COM1 (or COM2)
of PC. RS 232 cable is available from the service provider, or at any electronics store.
2.3 Installing the Wall Bracket (Option)
Before finalizing the precise location of the phone, please perform the signal strength test to
ensure the best operating condition location for the assembled unit.
①For installing the unit into a concrete wall, attach the installation sheet onto a concrete wall
and make 3mm holes with a drill at the marked location. When installing mounting screws,
do not screw them in all the way. Leave 2mm space between the screw head and the
installation sheet.
②Assemble the Wall-Bracket by using A1~A4 (4 Places) slots on the bottom of the phone, and
then hook up B1 ~ B2 holes of the Wall-Bracket to the screw head.

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3. Basic Functions
3.1 Power On
The power for the terminal is supplied through SMPS and built-in battery.
When the power is supplied through SMPS, the battery is automatically being re-charged and in
case of a power loss, the power source is automatically changed from AC power to internal Battery.
In addition, when the external power is restored,the power source is automatically back to AC
power
3.1.1 How to Operate with External Power.
Connect the SMPS to the DC-JACK in the terminal and then the power plug of SMPS to a power
outlet.
Insert the power jack properly, and then turn the power on by moving the power switch to right to
position [I].
If the power is supplied to the terminal, 3 lamps will come on initially, and the Service Lamp and
Power Lamp will stay illuminated, when call service is available.
3.1.2How to Operate with the Built-in Battery.
If the SMPS gets unplugged or if there is a power failure while the power switch is on, power is
automatically switched to the battery built into the terminal. The battery must be always charged
up to the full operational strength and if the external power is restored, the power source will be
automatically switched back to AC power, and the battery will be re-charged up to full strength
automatically.
3.2Power Off
If the power switchis moved to left to the position [O], both the external and internal powers will be
disconnected.
3.3Making a Call

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3.3.1 General Method
1) Pick up the handset and you will hear a dial tone (off-hook state).
2) If you hear the Dial Tone, then you can make a call.
* If there is a warning tone ata 0.5 second interval, you can not make a call, check the LEDs,
and contact your service provider.
3) Dial the telephone number and press the “*”button.
4) Start talking with the other partywhen the call is connected (Service LED is orange).
5) If you put down the handset (on-hook), the call will be terminated.
[Notice] Malfunction Indicator
In case of a malfunction, both a service LED and a battery LED light up in red and blink at the
same time.
Please contactyour service provider for assistance.
3.3.2Making a Call Using the Speed DialFunction
In order to use this function, the Speed Dial Function must be set up in advance.
To set up Speed Dial Function,please refer to section 4.1.
1) For single digit addresses (1-9) in your Phonebook, pick up the handset and press the
desired number and press the “*”button, or press the desired number and hold it down until
you hear the ringing. When the call is connected, the Service LED will be changed to
Orange, and you can start to talk. To end the call, just hang up the handset.
2) For double digits numbers (10-99) in your Phonebook, pick up the handset, and press the
desired numbers and press the “*”button, or press the first digit shortly and press second
digit and hold it down until you hear the ringing. When the call is connected, the Service
LED will be changed to Orange, and you can start to talk. To end the call, hang up the
handset.
3.3.3Making a Call Using the Redial Function
The Redial Function is used when you want to make a call to the number last dialed.
1) Pick up the handset and press the “*”button and hold it down, a call is connected to the last
number dialed. But, if no number was dialed after power was on, this function will not work.
2) Start talking when the Service LED turns orange indicating the call has been connected to
the other party.
3) The call is terminated when you hang up the handset.

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3.4Receiving an Incoming Call
3.4.1 On-Hook State
1) The phone will ring when receiving an incoming call.
2) Pick up the handset, and start talking when connected to the other party(Service LED is
Orange).
3) A call is terminated when you hang up the handset.
3.4.2 Off-Hook State
1) Even if the handset is off-hook state with dial tone or warning tone, you still can receive an
incoming call. When there is an incoming call at Off-Hook state, the telephone will ring
through the buzzer.At this time, press the hook-flash and answer the phone. But, receiving
a call in Off-Hook state is possible only when there is either Dial Tone or the Warning Tone.
It rings through the buzzer.
2) Talk when the other party is connected.(Service LED is Orange).
3) To end the call, hang up the handset.

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3.5How to Use Analog G3 Fax
Terminalswith the Analog G3 Fax Board can send and receive documentswith Fax machine. Fax
Board is an optional item. To use Fax function, Fax machine should be connected with terminal.
3.5.1 To Send a Document by Fax
Pick up the Fax handset and make sure there is a dial tone then press *00 and then dial the
number you want to send the Fax on Fax machine and follow the instructions of the Fax machine
connected to the terminal.
3.5.2To Receive a Document by Fax
You need to set the Terminal to Receiving Mode to receive documentsthrough the Analog G3 fax
using this terminal. Pick up the Fax handset and press ###005 to set the terminal to Receiving
Mode of Analog G3 fax. An incoming Fax message will be received by Fax machine connected to
the terminal.
[Note] Once the terminal is set to the Analog G3 Fax Receiving Mode, you can not receive
regular incoming calls. To go back to normal mode after receiving Fax, press ###000 to release
Fax Receiving Mode.
3.6 Data Service
Using RS-232 Data Cable, you can connect this terminal to PC for Internet, PC Communication
and/or PC Fax communication, if your service provider provides Wireless Data Communication
Service.
3.6.1 Setting Data Service Receiving Mode
There are several options for Data Service Receiving Mode as follows;
•PC Modem Receiving, One Time Mode; After one connection and/or after 10 minutes, the
setting will be automatically released and terminal will be changed to Normal Phone mode.
•PC Modem Receiving, Always Mode: The terminal will remain at this mode until you
changed the mode or the power is turned off.
•PC Fax Receiving, One Timer Mode; After one connection and/or after 10 minutes, the
setting will be automatically released and the terminal will be changed to Normal Phone
mode.
•PC Fax Receiving, Always Mode; The terminal will remain at this mode until you change the
mode or the power is turned off.
[Note]
While terminal is at Data Service Receiving mode, you can not make or receive calls, so after
using Data Receiving service, you have to change the mode to Normal Phone mode, by pressing
###000.

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1) Setting Data Services Receiving Mode using a regular phone set.
You can set the unit to the Data Service Receiving Mode by using a regular phone set connected
to the terminal.
①Pick up the phone handset and press ###001.
The unit has been programmed to the PC Fax Receive, One Time Mode.
②Pick up the phone handset and press ###002.
The unit has been programmed to operate in the PC Fax Receive Always Mode.
③Pick up the phone handset and press ###003.
The unit has been programmed to the P.C MODEM Receive, One Time Mode.
④Pick up the phone handset and press ###004.
The unit has been programmed to the P.C MODEM Receive, Always Mode.
⑤The default setting value for Normal Phone Mode is ###000 and after using Data Service,
please change the mode to Normal Phone Mode.
2) Howto set Data Service Receiving Mode using AT Command.
By using a communication emulator of a PC connected to the terminal, you can set the Data
Service-Receiving mode.
First, Run the communication emulator program in the PC and input each command as described
below.
①To remove the Data Service Receiving Mode of terminal, type ‘AT+RCVMOD=0’in the program
and press the ENTER KEY. When the setting is set, the unit will indicate OK and operates in the
normal phone mode.
②To set the terminal to the PC Fax Receiving, One Time Mode, type ‘AT + RCVMOD = 1’in the
program and press the ENTER KEY. It will indicate OK when the setting has been set.
③To set the terminal to PC Fax Receiving Mode (always), type ‘AT + RCVMOD=2’in the program
and press the ENTER KEY. The unit will indicate OK when the setting has been set.
④To set the terminal to the Modem Receiving Mode (one time), type ‘AT + RCVMOD = 3’in the
program and press the ENTER KEY. It will indicate OK when the setting is completed.
⑤To set the terminal to the Modem Receiving Mode (always), type ‘AT+RCVMOD =4’in the
program and press the ENTER KEY. The unit will indicate OK when the setting has been set.
⑥The default setting in the terminal booting is ‘AT+RCVMOD = 0’and this is for normal phone
mode.
Remark !!!
Check if the system supports 2-Number or 2-Stage Dialing. If system supports this function, our
FWT supports automatic “Data Service and Analog G3 Fax receiving”without setting up the
receiving mode <3.5 How to use Analog G3 Fax and 3.6 Data Service> To use the function of 2-
Number or 2-Stage Dialing, you are requested to contact Service Provider since you should get the
separate Prefix which is designated by Service Operator.

4. Supplementary Functions
4.1 Call Functions
4.1.1 Speed Dial
This terminal will store up to 99 phone numbers using 2 digit addresses (01-99). The stored
number in the Phonebook allows a call to be placed by pressing the two digit address. This
terminal has the ability to search and edit numbers stored in the Phonebook, and the methods for
storing, searching and editing a stored phone number are explained in section 4.2.
4.1.1.1 Speed Dial Function On / Off
You can set the Speed Dial function by entering the following functions.
1) Speed Dial On
Press;
#0*100 à1à1à1à*: Speed Dial function on
2) Speed Dial Off
Press;
#0*100 à1à1à2à*: Speed Dial function off
4.1.1.2 Making a CallUsing the Speed Dialing Function
1) Make sure the Speed Dial Function is “on” and find the memory station number in the
Phonebook.
2) If the saved address is a single digit, between 1 and 9, pick up the handset and press the
number and hold it down, or press the number briefly and press the “*”button, then the call will be
made.
3) If the saved address is two digits, pick up the handset and press the first digit and then press the
second digit and hold it down or press both digit briefly and press the “*”button, then a call is made.
[Notice] If you attempt a Speed Dialing while the Speed Dial Function is OFF, an error tone will
sound to indicate wrong operation.

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4.1.2 Hot Line function
1) This function is used to make an automatic, quick call to a designated number without
dialing. Just pick up the handset, then a call will be made.
2) The Hot Line number should be registered at address 99 in the Phone book. Hotline
operates in 2 modes;
*Timed Hot Line; The call will be made in delayed manner between 4-8 seconds (sending
waiting time), depending on your default value, after you pick up the handset. Original
default value is 6 seconds.
*Immediate Hot Line; The call will be made as soon as you pick up the handset.
-The Hotline function overrides any other functions.
4.1.2.1. Hot Line function On / Off
1) Timed Hot Line On
Press;
#0*100 à1à2à1→*
2) Immediate Hot Line On
Press;
#0*100 à1à2à2→*
3) Hot LineOff
Press;
#0*100 à1à2à3→*
4.1.2.2 Making a Hot Line Call
When a phone number is saved in address [99], and the Hot Line function is set to the Timed Hot
Line mode,a call is automatically made, and if the send waiting time (4 ~ 8 seconds) elapses,if the
handset is lifted. .
If the Hot Line function is set to the Immediate Hot Line mode, and you pick up the handset, the
call is made automatically to the number saved in the memory address [99].
[Note]
If the Hot Line function is in the Immediate Hot Line mode, a call may not be made to another
number. In this case, to make a call to another number, change the setup mode. Pick up the
handset and press <#> within 1 second and go to the setup mode, and deactivate the Hot Line
function as shown at 4.1.2.1.