DPS Telecom NetGuardian V16 G2 User manual

USER MANUAL
NetGuardian V16/M16 G2
July 26, 2018
Visit our website at www.dpstelecom.com for the latest PDFmanual and FAQs.
Firmware Version 2.0A
D-PK-216V2
D-PK-M16G2
D-PK-C16V2
D-UM-216V2

© 2018 DPS Telecom
This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this
document may be photocopied without prior written consent of DPS Telecom.
All software and manuals are copyrighted by DPS Telecom. Said software and manuals may not be reproduced, copied,
transmitted or used to make a derivative work, by either mechanical, electronic or any other means in whole or in part, without
prior written consent fromDPS Telecom, except as required by United States copyright laws.
The materialin this manualis for information purposes and is subject to change without notice. DPS Telecomshallnot be
liable for errors contained herein or consequential damages in connection with the furnishing, performance, or use of this
manual.
Notice
Revision History
July 26, 2018
June 26, 2018
February 8, 2018
December 12, 2017
September 26, 2016
May 20, 2015
December 19, 2014
May 9, 2014
January 1, 2014
October 18, 2013
October 16, 2013
September 5, 2013
May 10, 2013
April 29, 2013
April 17, 2013
April 9, 2013
March 29, 2013
March 19, 2013
December 3, 2012
October 12, 2012
September 10, 2012
February 13, 2012
Added Event Log
Added option for additonal D-wire ports on front panel
Added section for Isolated Voltage Monitor Option in M16G2
Update to Web Browser
Display Mapping Update
Added Virtual Control sections
Added relay notification and alpha paging.
Added Web Timout
Added Derived Controls
Added Fiber top-board build option
Created Hybrid V16/M16 combination manual
Added SNMPv3, alarm qualification timers, and new notification features
Added Amphenol pinout information
Added SSL encrypted e-mail notification option.
Added alarm state duration timer
Added the Contact Closure Echo feature.
Added Graph feature to the Monitor menu in web browser interface
Added RADIUS, Voice Description Recording options, and additional User Access
Rights
Merged NetGuardian 16 G2 and Voice 16 G2 manuals
Added Ping Targets, D-Wire sensors, and updated Display Mapping
Initial Release

Contents
Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs
NetGuardian V16/M16 G2 Overview1 1
Specifications2 2
Shipping List3 4
Optional Shipping Items - Available by Request3.1 5
Optional NetGuardian Accessories3.2 5
Installation4 7
Tools Needed4.1 7
Mounting4.2 7
NetGuardian Back Panel5 9
Fiber Option5.1 9
Power Connection5.2 9
NetGuardian M16 G2 Isolated Voltage Monitor5.2.1 11
LAN Connection5.3 12
Serial Connection (M16 G2 Only)5.4 12
Telco Connection (V16 G2 Only)5.5 13
50-Pin Alarm and Control Relay Connector5.6 13
Optional 66 Block Connector5.7 15
Discrete Alarms5.8 17
Analog Alarms5.9 18
Switching Analog Alarms to Current Operation5.9.1 18
Analog Step Sizes5.9.2 19
NetGuardian Front Panel6 19
Craft Port6.1 20
D-Wire External Sensors6.2 21
Quick Start: How to Connect to the NetGuardian7 22
...via Craft Port (using TTY Interface)7.1 22
...via LAN7.2 28
TTY Interface8 29
Configure Serial Port via TTY (M16 G2 Only)8.1 30
Tune 202 Modem (M16 G2 Only)8.2 31
Set DCP Parameters8.3 31
NetGuardian Web Browser9 32
Logging on to the NetGuardian9.1 32
Changing the Default Password9.1.1 33
Using RADIUS Authentication (Available as of Firmware 5.01)9.2 34
NetGuardian - Quick Turn Up10 35

How to Send Email Notifications10.1 35
How to Send SNMP Traps10.1.1 38
How to Send Call (Voice) Notifications (V16 G2 Only)10.2 40
How to Send TRIP Notifications (V16 G2 Only)10.3 43
Provisioning Menu Field Descriptions11 45
System11.1 46
User Profiles11.2 49
Ethernet11.3 51
Serial Ports (M16 G2 Only)11.4 52
SNMP11.5 53
Phone List (V16 G2 Only)11.6 54
Notifications11.7 55
Notification Settings11.7.1 55
Schedule11.7.2 59
Alarms11.8 60
Controls11.9 61
Virtual Controls (PGE Only)11.10 63
Analogs11.11 64
Sensors11.12 67
Ping Targets11.13 69
System Alarms11.14 70
Timers11.15 70
Date and Time11.16 72
Monitoring via the Web Browser12 73
Alarms12.1 73
Controls12.2 74
Virtual Controls (PGE Only)12.3 76
Analogs12.4 77
Sensors12.5 78
Ping Targets12.6 79
System Alarms12.7 79
Graph12.8 80
Event Log12.9 82
Device Access Descriptions13 83
Firmware Upgrade14 84
Front and Back Panel LED15 85
Reference Section16 87
Display Mapping & System Alarms16.1 87
DNP3 Point List (PGE Only)16.2 96

Voice Notification Flow Chart16.3 100
SNMP Manager Functions16.4 100
SNMP Granular Trap Packets16.5 102
Frequently Asked Questions17 104
General FAQs17.1 104
SNMP FAQs17.2 105
Technical Support18 107
End User License Agreement19 108

1
NetGuardian V16/M16 G2 Overview
1
Fig. 1.1 Compact, easy-to-install, right-size capacity - this device offers a low-cost way of effectively
monitoring smaller sites.
Note: This manual describes both the NetGuardian V16 G2 and the NetGuardian M16 G2. There is only
one difference between these RTUs. The V16 has a voice modem for dial-out voice alerts, while the
M16 has an optional serial/202 port instead.
The NetGuardian V16 G2 is predominately shown throughout this user manual. Configuration and setup
processes are identical for both the NetGuardian M16 G2 and NetGuardian V16 G2, except where
specifically noted.
Effective, easy-to-install, light-capacityalarmmonitoring
The NetGuardian V16 G2 is a compact, LAN-based, light-capacity remote telemetry unit. This unit is
designed for easy installation at small and medium remote sites, making it cost-effective to deploy alarm
monitoring throughout your entire telecom network. The NetGuardian V16 G2 features the monitoring
capacity plus voice dialing capabilities for flexible notifications.
Powerful monitoring for smaller sites
This telco-grade remote is housed in a durable aluminum case that can be rack-mounted. This SNMP
remote is scaled to the needs of small sites, such as remote huts, collocation racks, and enclosed
cabinets - perfect for any site where a large capacity RTU would be more than you need.
·16 Discrete AlarmInputs
·32 Ping Targets
·6 Analog AlarmInputs
·2/18 Control RelayOutputs (Build option)
·1 Reach-through serial port (M16 G2 only)
·16/32 D-Wire temperature or humiditysensors (Build option)
·Dial-in and out with DTMF acknowledge (V16 G2 only)
SNMP or T/Mon
The device can report alarms to any SNMP manager or to the DPS Telecom T/Mon Remote Alarm
Monitoring System. This NetGuardian can also report via SNMP and DCPx concurrently to T/Mon.
EasyAlerts via Email or SNMP
Email notification reports alarm events to the e-mail addresses of specified personnel and creates a
supplemental record of alarm events in addition to your master via SNMP traps.
Upgraded Web Browser
The overhauled web interface that boasts several new monitoring tools, including new analog gauges.
You'll also notice the impressive speed boost. Menus load very quickly, and the alarm status updates
automatically without requiring a page refresh.

2
Specifications
2
Hardware
Dimensions:
1.7" H x 17.0" W x 6.6"D
Mounting:
19” or 23” Rack
Weight:
2.25lb. (1.02 kg)
Power Input:
-48VDC (-36 to -72 VDC)
(Optional) +24VDC
(Optional) +12VDC
3 Current Draw:
200mA @ -48VDC
Fuse:
3/4 Amp GMT
1 Power Outputs:
(optional) +5VDC, +12VDC, or +24VDC
Audible Interfaces:
Alarm Speaker
Visual Interfaces:
5 Front Panel LEDs
6 Back Panel LEDs
LCD Display
1 Hardware Interfaces:
1 : DB50 (Discrete Inputs / Control Relays)
1 RJ45 10/100BaseT Ethernet
1 RJ11 connector for D-Wire sensor network
1 Serial port: RS232, RS485, or 202 (M16 G2 only)
1 Telco jack (V16 G2 only)
(optional) 4 10/100/1000 copper Ethernet ports
(optional) 2 1000 Base-X SFP Fiber ports
Modem:
33.6 K internal
Discrete Alarm Inputs:
16 (reversible)
2 Discrete Alarm Length:
000Ft. (00m) per Alarm
Derived Alarm:
16
Analogs:
6 (4 user-definable, 2 for voltage monitoring)
Input Range:
–90 to 90 VDC or 4 to 20 mA
4 Analog Accuracy:
± 1% of Analog Range
Control Outputs:
2 Relays (Optional 18 Relays)
Max Voltage:
60 VDC/120 VAC
Max Current:
1AAC/DC
Operating Temp:
32° to 140°F (0° to 60°C)
1 Industrial Operating Temp:
-22° to 158°F (-30° to 70°C)
Storage Temp:
00° to 00°F (00° to 00°C)
Operating Humidity:
0% to 95% non-condensing
MTBF:
60 Years
RoHS:
RoHS 5/6 Approved
Ordering Options:
4-Port 10/100 Switch, SPF Fiber, Sensor Supply

3
Software
Downloadable Firmware:
Yes
Built-in Web Interface:
Yes
Browser Support:
IE9, IE10, Firefox…..
Protocols:
DCPx, DCPf, TELNET, HTTP, HTTPS, Email, TRIP, TAP
SNMP Support:
SNMPv1, SNMPv2c, SNMPv3
1 D-Wire Sensor Support:
Temp, Temp/Humidity
Ping Alarms:
32
OS Support:
XP, Vista, 7 32/64 bit
Note:
1Valid if hardware option is included.
2Minimum lengths determined with TTL voltage level alarms. Actual distance may vary.
3Current measured at rated voltage with all controls latched and all alarms triggered.
4See analog section in manual for detailed analog accuracy breakdown.
* This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

4
Shipping List
3
Please make sure all of the following items are included with your NetGuardian V16/M16 G2. If parts are
missing, or if you ever need to order new parts, please refer to the part numbers listed and call DPS
Telecom at 1-800-622-3314.
NetGuardian M16 G2 or Voice G2 Unit
D-PK-216V2 / C16V2
NetGuardian M16 G2 / V16 G2
User Manual
D-UM-216V2 / C16V2
NetGuardian M16 G2 / V16 G2 Resource CD
Pads
2-015-00030-00
6 ft. USB Download Cable
D-PR-046-10A-06
14 ft. Ethernet Cable
D-PR-923-10B-14
x 2
x 3
Two Locking 2-pin Power Connectors
2-820-35102-00
Three 3/4-Amp GMT Fuses
2-741-00750-00

5
X 2
X 2
23" Rack Ears
D-CS-325-10A-01
19" Rack Ears
D-CS-325-10A-00
x 4
x 8
Two Standard Rack Screws
1-000-12500-06
3/8" Ear Screws
2-000-60375-05
x 4
Four Metric Rack Screws
2-000-80750-03
Telephone Cable 6 ft (V16 G2
Only)
D-PR-045-10A-01
Optional Shipping Items - Available by Request3.1
D-Wire Temperature Sensor
D-PK-DSNSR-12001.00001
D-Wire Temperature/HumiditySensor
D-PK-DSNSR-12002.00002
Optional NetGuardian Accessories3.2
If you would like to order any of these accessories, or if you would like more information about them, call
DPS Telecom at [phone].

6
Pluggable Back Panel
D-PK-16PAN
The NetGuardian's pluggable back panel allows for screw-in barrier plug connections for the
NetGuardian's alarms and relays.

7
Installation
4
Tools Needed4.1
To install the NetGuardian, you'll need the following tools:
Phillips No. 2 Screwdriver
Small Standard No. 2 Screwdriver
PC with terminal emulator,
such as HyperTerminal
Mounting4.2
Fig. 4.1 NetGuardian can be flush or rear-mounted
The NetGuardian mounts in a 19" or 23" rack and can be mounted in the flush-mount or rear mount
locations, as shown in.
The rack ears can be rotated 90° for wall mounting or 180º for other mounting options.

8
Fig. 4.2
Fig. 4.3

9
NetGuardian Back Panel
5
Fig. 5.1 NetGuardian M16 G2 / V16 G2 back panel connections
Fig. 5.2 NetGuardian M16 G2 / V16 G2 back panel (with Fiber Option)
Fiber Option5.1
Build Option:NetGuardian V16/M16 with GigE Fiber Top Board
If your NetGuardian V16/M16 was ordered with the GigE Fiber top board, 1000Base SFP interface must
be used. The SFP ports are internally connected to the 4 port switch and device LAN interface.
Fig. 5.3 Back panel of NetGuardian V16/M16 G2 with fiber
Power Connection5.2
The NetGuardian is powered by two barrier plug power connectors.
Fig. 5.4 Locking RIA power inputs

10
To connect the NetGuardian to a power supply:
1. Use the grounding lug to connect the unit to earth ground. The grounding lug is next to the symbol
.
2. Insert the eyelet of the earth ground cable between the two bolts on the grounding lug (Ground cable
not included).
3. Insert a battery ground into the power connector plug's right terminal and tighten the screw.
4. Insert a battery lead to the plug's left terminal and tighten its screw.
5. Insert fuse into the fuse distribution panel.
6. Check the power status LED for polarity.
7. Measure voltage. Connect the black cable onto the ground connector of your Digital Voltage Meter
(DVM) and red cable onto the other connector of your DVM. The voltmeter should read between -36
VDC and -72 VDC.
Note: If the voltage does not read between -36 VDC and -72 VDC, stop immediately.
8. Insert the local fuse into the power fuse slot. The power plug can be inserted into the power
connector only one way to ensure the correct polarity.
Note: The negative voltage terminal is on the left and the GND terminal is on the right.
9. Verify that the LED is lit. To confirm that power is correctly connected, the front panel status LED
will flash RED and GREEN, indicating that the firmware is booting up.

11
5.2.1 NetGuardian M16 G2 Isolated Voltage Monitor
The Isolated Voltage Monitor is an optional feature that allows you to monitor the voltage of the unit while being
separate from GND. This is Isolated Bonding Network (IBN) standard.
If you have ordered this option to be included on your NetGuardian M16 G2, you willonly get an analog reading
from Power Input B when viewing the web interface of your unit. For calibration and other information regarding
this feature, see the sections below.
Calibration:
While your Isolated Voltage Monitor willbe calibrated before leaving the factory, it might be necessary to do
further calibrations once the device is deployed. To calibrate your unit, follow the steps below:
·Establish a TTY interface connection with the unit you wish to calibrate.
·Once logged in, enter 'C' for config.
·Enter 'H'.
oNOTE: 'H' is a hidden option. It willnot be present in the list of available options.
·Enter 'C' for calibrate.
·Using a multimeter, take a reading from the Power B input of the device.
·Enter the voltage reading from the multimeter in the TTY interface and press 'Enter'.
·To verify that the calibration has taken affect, you can view Power Input B voltage in the Monitor > Analogs
page of the device's web browser interface.
View Enabled/Disabled Calibration Feature Status:
When your device arrives from the factory, the Isolated Voltage Monitor Calibration feature should be
automatically enabled. To double-check that it is enabled, use the following steps:
·Establish a TTY interface connection with the desired unit.
·Enter 'S' for stats.
·There willbe a line item for 'IVM VDC adjust:Enabled' if the device has the calibration feature enabled.
Otherwise, this line item willnot be visible.
Enabling the Isolated Voltage Monitoring Calibration Feature:
If for some reason the Isolated Voltage Monitor Feature is disabled, use the following steps to enable it before
calibration:
·Establish a TTY interface connection with the unit you wish to calibrate.
·Once logged in, enter 'C' for config.
·Enter 'H'.
oNOTE: 'H' is a hidden option. It willnot be present in the list of available options.
·Enter 'E' for enable.
·Enter 'Y' to confirm you wish to enable the calibration feature.
·Once enabled, you may calibrate the voltage reading if necessary.

12
LAN Connection5.3
To connect the unit to LAN, insert a standard RJ45 Ethernet cable into the 10/100BaseT Ethernet port
on the back of the unit. If the LAN connection is OK, the LNK LED will light SOLID GREEN.
Serial Connection (M16 G2 Only)5.4
The NetGuardian M16 G2 has 3 build options for it's serial / dialup port. You can order your port as a
Yost RS-232, RS-485, 202 modem, or 4-wire 202 RJ45. The serial port is located on the back panel,
where it is labeled "Primary."
Fig. 5.5 Serial Port Pinout
!Hot Tip!
If you are unsure of the serial port type on your NetGuardian, login to MyDPS and
click on the Product Information Search link. Type in the full part number of your unit
and click the Submit button to access the specifications.
The serial port can be used for two different functions:
·Reach-through proxy connection for LAN-based Telnet access to switches, radios, PBXs and
other equipment.
·Alarm reporting to the T/Mon Remote Alarm Monitoring System over an RS-232, 485, 202, or
dial-up modem.
Note: If the serial port is configured for alarm reporting to T/Mon, the port is not available for use as a
reach-through proxy port.

13
Telco Connection (V16 G2 Only)5.5
The NetGuardian V16 G2 features an RJ11 Telco port on the back of the unit. This port is used for dial-
up notification via your cell phone and alphanumeric pager.
Fig. 5.6 Telco Port Pinout
50-Pin Alarm and Control Relay Connector5.6
The primary connectors for discrete alarms, analog alarms and control relays are the 50-pin Amphenol
connector on the NetGuardian's back panel.
Discretes 1–16
RTN
ALM
RTN
ALM
ALM 1
1
26
ALM 9
9
34
ALM 2
2
27
ALM 10
10
35
ALM 3
3
28
ALM 11
11
36
ALM 4
4
29
ALM 12
12
37
ALM 5
5
30
ALM 13
13
38
ALM 6
6
31
ALM 14
14
39
ALM 7
7
32
ALM 15
15
40
ALM 8
8
33
ALM 16
16
41
Analogs 1–4
+
–
ANA1
21
46
ANA2
22
47
ANA3
23
48
ANA4
24
49
GND
25
50
Control Relatys 1–2
NO/NC
CO
CTRL 1
17/42
43
CTRL 2
19/44
18
FUSE
20/NA
45

14
Fig. 5.7 Amphenol connector pinout.