DPS Telecom NetGuardian SUI User manual

USER MANUAL
NetGuardian SUI
August 15, 2019
Visit our website at www.dpstelecom.com for the latest PDFmanual and FAQs.
Firmware Version 2.0F
D-PK-NGSUI
D-UM-NGSUI

© 2019 DPS Telecom
This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this
document may be photocopied without prior written consent of DPS Telecom.
All software and manuals are copyrighted by DPS Telecom. Said software and manuals may not be reproduced, copied,
transmitted or used to make a derivative work, by either mechanical, electronic or any other means in whole or in part, without
prior written consent fromDPS Telecom, except as required by United States copyright laws.
The materialin this manualis for information purposes and is subject to change without notice. DPS Telecomshall not be
liable for errors contained herein or consequential damages in connection with the furnishing, performance, or use of this
manual.
Notice
Revision History
August 15, 2019
July 9, 2018
July 6, 2016
Added Support for IP Meters
Added Master Trigger for Latch Delay
Initial Release

Contents
Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs
NetGuardian DIN Overview1 1
Specifications2 3
Shipping List3 4
Optional Shipping Items - Available by Request3.1 5
Installation4 6
Mounting4.1 6
Power Connection4.2 7
Configuration4.3 7
NetGuardian DIN Front Panel5 8
Quick Start: How to Connect to the NetGuardian DIN6 9
...via LAN6.1 9
...via Craft Port (using TTY Interface)6.2 10
TTY Interface7 15
Quick Turn Up8 15
How to Send Email Notifications8.1 16
How to Send SNMP Traps8.2 18
How to Send TRIP Notifications8.3 20
Provisioning Menu Field Descriptions9 21
System9.1 22
User Profiles9.2 23
Ethernet9.3 24
DNP3 Configuration9.4 25
Serial Port9.5 25
RADIUS9.6 27
SNMP9.7 28
Notifications9.8 29
Notification Settings9.8.1 29
Schedule9.8.2 31
Alarms9.9 32
SUI Meters9.10 33
IP Meters9.11 34
Analogs9.12 35
Controls9.13 36
Sensors9.14 37
Ping Targets9.15 40
System Alarms9.16 41

Timers9.17 42
Date and Time9.18 43
Monitoring via the Web Browser10 44
Alarms10.1 44
SUI Meters10.2 45
IP Meters10.3 45
Controls10.4 47
Sensors10.5 48
Ping Targets10.6 49
System Alarms10.7 50
Graph10.8 51
Device Access Descriptions11 53
Backup Configuration12 54
Firmware Upgrade13 55
Reference Section14 56
Display Mapping14.1 56
System Alarms14.2 63
SNMP Manager Functions14.3 64
SNMP Granular Trap Packets14.4 65
DNP3 Configuration / Interoperability Guide14.5 66
DNP v3.0 Device Profile14.5.1 66
DNP V3.0 Implementation Table14.5.2 69
DNP V3.0 Point List14.5.3 70
Frequently Asked Questions15 72
General FAQs15.1 72
SNMP FAQs15.2 73
Technical Support16 74
End User License Agreement17 76

1
NetGuardian DIN Overview
1
The NetGuardian SUI
Do you need a compact way to protect your IT server room or data center? Have you estimated how
much your network uptime is worth to you? These questions are important when considering how to
monitor and protect your vital IT equipment. The NetGuardian SUI is a compact, simple and reliable
device that easily fits on a SUIrack and monitors basic environmental conditions (like temperature,
humidity, smoke...) around your valuable equipment. Without this environmental visibility, your server
room is at risk of serious damages that could lead to major outages and system failure.
The NetGuardian SUIfeatures:
·Up to 8 Discrete AlarmInputs (Build Option)
·Up to 8 Analogs (Build option)
·1 D-Wire sensor input jack (Build option), supporting up to 32 sensors (sold separately)
·6 Control RelayOutputs (Build option)
·Fast, integrated web browser
·32 ping targets to monitor other devices on the network
The NetGuardian SUIwill help you monitor all the environmental levels that affect your servers, phone
closets, data centers, and other equipment locations. The 8 discrete alarms on the front panel are used
to monitor dry contacts, such as motion sensors, UPS, smoke detectors, flood sensors, AC and room
entry. All of this information can be monitored from the easy-to-use web interface using any of your
network computers.
Don’t wait until the day your cooling fans wear out and your server closet overheats to start protecting
your system. The compact NetGuardian SUIalerts you of changing conditions 24 hours a day, 7 days a
week, either to your cell or SNMP manager. The NetGuardian SUIis the cost-effective way to stay
proactive in your monitoring.
The NetGuardian SUIreports alarms as SNMP traps over LAN and supports DCP polling over LAN. The

2
NetGuardian SUIsupports simultaneous SNMP and DCP operation.
NetGuardian SUIhas the option of up to 8 Analogs, 8 or 6 Discrete alarms and 2 control relays, all form
A, user defined NO/NC with shunt. The control relays allow network administrators to respond remotely
to threats to system integrity. Using the control relays, network administrators can turn on backup
generators, open doors and gates for emergency access, reboot equipment, or perform other functions.
The NetGuardian SUIalso allows you to reverse the logic state of the alarm on a point by point basis for
discrete alarms. The single D-Wire port gives access to the "DPS Sensor Network" for measuring
environmental conditions by daisy-chaining multiple sensors together. Up to 8 notifications can be
created and sent via email/txt and can include TRIP protocol.
Another feature of the NetGuardian SUIis user-defined alarm qualification times. This will allow you to
clearly distinguish momentary status changes from serious problems.

3
Specifications
2
Discrete Alarm Inputs:
8 (Optional build with 6 alarms and 2 controls)
Control Relays:
6 (Form A) user defined NO/NC (Optional)
Analog Inputs
N/A
Analog Input Range:
N/A
Analog Accuracy:
N/A
Ping Targets:
32
Protocols:
SNMPv1, SNMPv2c, SNMPv3, DCPx, TELNET, HTTP,
HTTPS, Email, TRIP
Dimensions:
2.1" H x 7.250" W x 5.150" D
Weight:
1.13 lbs (.513 kg)
Mounting:
SUI mount, Wall mount option (brackets sold separately)
Power Input:
–48 VDC nominal (–36 to –72 VDC)
(Optional) –24 VDC nominal (–18 to –36 VDC)
(Optional) Wide Range –24/–48 VDC (–18 to –58 VDC)
(Optional) +24VDC (+18 to +36 VDC)
(Optional) +12VDC (+11 to +18 VDC)
(Optional) Power Over Ethernet (POE
Fuse:
Internal Resetable
Current Draw:
140 mA @ 24VDC
Interfaces:
1 RJ45 10/100BaseT full-duplex Ethernet port
1 USB front-panel craft port
1-4 RJ11 connector for D-Wire sensor network (Optional)
1 RJ11 Connector for Telco
Visual Interface:
7Front Panel LEDs
Operating Temperature:
32° - 140° F (0° - 60° C)
Industrial Temperature Option:
-22° to 158° F (-30° to 70° C)
Operating Humidity:
0% - 95% non-condensing
MTBF:
60 years
Windows Compatibility:
XP, Vista, 7 (32 or 64 bit)
RoHS
5/6
Sensors:
Up to15 dwire sensors
1 built-in temp sensor (Optional)

4
Shipping List
3
Please make sure all of the following items are included with your NetGuardian SUI. If parts are missing, or if you
ever need to order new parts, please refer to the part numbers listed and call DPS Telecom at 1-800-622-3314.
NetGuardian SUI NetGuardian SUI Resource CD
D-PK-NGSUI
NetGuardian SUI User Manual 6 ft. USB Download Cable
D-UM-NGSUI D-PR-046-10A-06
x 1
Lg. Power Connector (Main Power) 14ft. Ethernet Cable
2-820-00862-02 D-PR-932-10B-14
x 1 x 1
8-Pin AlarmConnector 10-Pin AlarmConnector
2-821-20835-00 2-821-21035-00

5
Optional Shipping Items - Available by Request3.1
Temp Sensor Node Temp/HumiditySensor Node
D-PK-DSNSR-12001 D-PK-DSNSR-12002

6
Installation
4
Mounting4.1
Below are two simple steps needed to mount the NetGuardian SUIon a standard DIN rail.
First connect the top of the DIN clip to the rack.
Then snap the bottom of the DIN clip to the bottom of the rack.
Note: The NetGuardian SUIhas a wall mounting option. The brackets are sold separately.

7
Power Connection4.2
The NetGuardian SUI uses single or dual (Optional) power inputs, powered through two barrier plug power
connectors.
NetGuardian SUI Power Terminal
To connect the NetGuardian SUI to a power supply:
1. Locate the metal grounSUIg lug next to the symbol . Use the grounSUIg lug to connect the unit to earth
ground.
2. Insert the eyelet of the earth ground cable between the two nuts on the grounSUIg lug (Ground cable not
included).
3. Choose a barrier plug power connector to attach your power cable to. The plug's right terminal is Ground and its
left terminal is Battery Lead.
4. Insert a battery ground into the power connector plug's right terminal (GND) and tighten the screw.
5. Insert a battery lead to the plug's left terminal and tighten its screw.
6. Insert fuse into the fuse distribution panel.
7. Check the power status LED.
8. Measure voltage. Connect the black cable onto the ground connector of your Digital Voltage Meter (DVM) and red
cable onto the other connector of your DVM. The voltmeter should read between the values listed on the silk
screen next to the power connector.
9. The power plug can be inserted into the power connector only one way to ensure the correct polarity.
Note: The battery terminal is on the left and the GND terminal is on the right.
10.Verify that the LED is lit. To confirm that power is correctly connected, the front panel status LED will flash
RED and GREEN, indicating that the firmware is booting up.
Configuration4.3
To configure the NetGuardian SUI, you'll need a PC with terminal emulator, such as HyperTerminal

8
NetGuardian DIN Front Panel
5
NetGuardian SUI Front Panel
LED
Status
Description
Status
Flashing Green
Application Running
Flashing Red
Bootloader Running
Craft
Flashing Green
Transmit over craft port
Flashing Red
Recieve over craft port
D-Wire
Solid Green
At least 1 D-Wire enabled, no alarm
Solid Red
New Alarm
Off
No D-Wire Sensors attached.
Alarms
Flashing Red
New Alarm
Solid Red
StanSUIg Alarm Acknowledged via DCP poll
Off
No Alarms
Power
(A or B)
Solid Green
Has power
Off
Does not have power or polarity reversed.
Reset
Reserved for future use. To reset the unit, see
the TTY Interface section of this manual.
Front Panel LED Descriptions

9
Quick Start: How to Connect to the NetGuardian DIN
6
Most NetGuardian SUI users find it easiest to give the unit an IP address, subnet and gateway through the front craft
port (TTY interface) to start. Once these settings are saved and you reboot the unit, you can access it over LAN to
do the rest of your databasing via the Web Browser interface.
Alternative option: You can skip the TTY interface by using a LAN crossover cable directly from your PC to the
NetGuardian SUI and access its Web Browser.
...via LAN6.1
NetGuardian SUI Ethernet Port
To connect to the NetGuardian SUI via LAN, all you need is the unit'sIP address (Default IP address is
10.0.6.100).
If you DON'T have LAN, but DO have physical access to the NetGuardian SUI, connect using a LAN crossover
cable. NOTE: Newer PCs should be able to use a standard straight-through LAN cable and handle the crossover for
you. To do this, you will temporarily change your PC's IP address and subnet mask to match the NetGuardian SUI's
factory default IP settings. Follow these steps:
1. Get a LAN crossover cable and plug it directly into the NetGuardian SUI's LAN port.
2. Look up your PC's current IP address and subnet mask, and write this information down.
3. Reset your PC's IP address to 10.0.6.200. Contact your IT department if you are unsure how to do this.
4. Reset your PC's subnet mask to 255.255.0.0 and gateway to 10.0.6.1. You may have to reboot your PC to
apply your changes.
5. Once the IP address and subnet mask of your computer coincide with the unit, you can access the unit via
a Telnet session or via Web browser by using the unit's default IP address of 10.0.6.100.
6. Provision the NetGuardian SUI with the appropriate information, then change your computer's IP address
and subnet mask back to their original settings.
Now you're ready to do the rest of your configuration via LAN. Plug your LAN cable into the NetGuardian SUI and
enter your username and password.
NOTE: Default username is admin and password is dpstelecom.

10
...via Craft Port (using TTY Interface)6.2
NetGuardian SUI Craft Port
Use the front panel craft port to connect the NetGuardian SUI to a PC for onsite unit configuration. To
use the craft port, connect the included DB9 download cable from your PC's COM port to the craft port.
Note: The following images display the setup process done in Windows XP.
The following steps will occur the first time any DPS USB equipment is used on this PC. If you've used a
different DPS USB device before and have installed the DPS USB drivers, then skip to Step 9.
When you first connect the NetGuardian SUI to your PC via USB, a "Found New Hardware" message will
appear:
1. Click the "Found New Hardware" message/icon to launch the "Found New Hardware Wizard".
2. Select "Install from a list or specific location (Advanced)"
3. Click "Next >"

11
4. Select "Search for the best driver in these locations."
5. Insert NetGuardian SUI Resource Disc (CD) into your PC.
6. Click "Browse"
7. Select the "Driver" folder of your NetGuardian SUI Resource Disc Disc (CD) and click "OK"
The following message will confirm installation of a new "USB Communications Port"

12
8. Click "Finish" to close the Wizard.
Now that the driver has been installed, a new COM port is being emulated on your PC. Before using
hyperterminal, you must confirm the identity of that new COM port (COM1, COM2, COM3...) in the Windows
Device Manager.
9. Right-click the "My Computer" icon on your desktop, then click "Manage"

13
10.Click "Device Manager" in the left pane.
11.Expand the "Ports (COM & LPT)" section in the right pane. Look for "USB Communications Port (COMx)".
Note the number of the COM port ("COM3" in the example above).
12.Click on the Start menu > select Programs > Accessories > Communications > HyperTerminal.
13. At the Connection Description screen, enter a name
for this connection. You may also select an icon. The
14. At the Connect To screen, use the drop-down
menu to select the COM port you found earlier in the

14
name and icon do not affect your ability to connect to
the unit.
Device Manager.
15. Select the following COM port options:
• Bits per second: 9600
• Data bits: 8
• Parity: None
• Stop bits: 1
• Flow control: None
Once connected, you will see a blank, white
HyperTerminal screen. Press Enter to activate the
configuration menu.
16. When prompted, enter the default user name
admin and password dpstelecom. NOTE: If you
don't receive a prompt for your user name and
password, check the Com port you are using on your
PC and make sure you are using the cable provided.
Additional cables can be ordered from DPS Telecom.
17. The NetGuardian SUI's main menu will appear. Type
C for C)onfig, then E for E)thernet. Configure the unit's IP
address, subnet mask, and default gateway.
18. ESC to the main menu. When asked if you'd like
to save your changes, type Y for Y)es. Reboot the
NetGuardian SUI to save its new configuration.
Now you're ready to do the rest of your configuration via LAN. Please refer to the next section "...via LAN" for
instructions on setting up your LAN connection.

15
TTY Interface
7
The TTY interface is the NetGuardian SUI's built-in interface for basic configuration. From the TTY interface, you can:
·Edit the IPA, subnet, and gateway
·Set DCP info for T/Mon polling
·Configure primary port
·Ping other devices on the network
·Set unit back to factory defaults
·Debug and troubleshoot
For more advanced configuration tools, please use the Web Browser Interface.
For Telnet, connect to the IP address at port 2002 to access the configuration menus after initial LAN/WAN setup.
Telnet sessions are established at port 2002, not the standard Telnet port as an added security measure.
If you're using Windows 7, then you'll need to install telnet before you can use the TTY interface. To install telnet,
open up your command line (type "cmd" into the search bar in the Start Menu). Select cmd.exe to run the
command line.
From the command line, type in pkgmgr /iu:"TelnetClient" then press enter. When the command prompt
appears again, the installation is complete.
Menu Shortcut Keys
The letters before or enclosed in parentheses () are menu shortcut keys. Press the shortcut key to access that
option. Pressing the ESC key will always bring you back to the previous level. Entries are not case sensitive.
To reset unit to factory default settings:
Connect to the craft port to login to the unit. The user prompt will pop up
Use command options to initialize:
User: init
Password: init!999
Press (C)onfig > n(V)ram > (I)nitialize > (Y)es
Quick Turn Up
8
The next sections of this manual will walk you through some of the most common tasks for using the NetGuardian
SUI. You will learn how to send email notifications, and send SNMP traps to your alarm master - all using the Web
browser. For details on entering your settings into each Web browser menu, the section "Provisioning Menu Field
Descriptions" section.

16
How to Send Email Notifications8.1
1. Click on the Notifications button in the Provisioning menu. You can setup as many as 8 different notifications.
Begin the setup "wizard" by clicking Edit for a notification number. In this example, we'll setup Notification 1 to send
emails.
2. At the Notification Setting screen, use the drop down box to set what events to use for this notification. Now,
select the Send Email Notification button and click Save and Next.
3. At the Email Notification screen, you'll enter your email server settings. Enter the IP address or Host Name of
your email server. Enter the Port Number (usually 25) and the "To" Email Address of the technician that will
receive these emails. If authentication is required, chose the type and fill in the necessary fields. Click Next.