DPS Telecom T/Mon LNX User manual

DPS Telecom
Techno Knowledge Paper
“Your Partners in Network Alarm Management”
Problem: Setting up a NetGuardian for Dial-up backup to a T/Mon
Platform: T/Mon LNX
Setting up a NetGuardian to report alarms over a dialup connection to a
T/Mon.
This techno knowledge paper can help you if:
•Your LAN goes down and you need a secondary method of
reporting alarms.
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Quick Reference Chart
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Setup a TRIP
Port on T/Mon
Add the TRIP port as
the NetGuardian’s
dial up port
Database the
NetGuardian to
use a T/Mon
Pager

DPS Telecom
Techno Knowledge Paper
“Your Partners in Network Alarm Management”
Troubleshooting Checklist
A) Setup a TRIP port
1. Identify a modem port
2. Database the port as a TRIP Port
a. From the master menu, select Parameters, Remote Ports.
b. Press ‘F’ for find
c. Enter the dial out port from step 1 and press <Enter>
d. Verify the port is already marked as, “Port Usage: Halted” (if the
port is not marked halted, check to make sure the port is not being
used for another dial out purpose such as paging or select another
modem port)
e. Press ‘E’ for Edit
f. Press <Tab> to enter the port options list.
g. Press ‘P’ to select “TRIP DIAL UP” from the list and then press
<Enter>
h. Keep the Serial Format and Modem Setup String default fields by
pressing <Enter> five more times. (Note: The defaults are as
follows: Serial Format: 1200, 8, NONE, 1 and modem setup str:
Atmqv1x4s0=1s7=90
3. Return to the Master Menu
a. Select “Quit” twice to return to the Master Menu.

DPS Telecom
Techno Knowledge Paper
“Your Partners in Network Alarm Management”
B) Add the TRIP port as the NetGuardian’s dial up port
1. Navigate to the NetGuardian Definition page
a. From the Master Menu, select Files, LAN-based Remotes,
NetGuardian.
b. Press ‘F’ for Find
c. Enter the Site Number of the NetGuardian to be databased for
dial-up backup and press <Enter>. (Note if the system prompts
you, “This item is not in the datatbase. Would you like to add it
(Y/N)?” the Netguardian is not in the database and must be added.
Please reference “How to Setup a NetGuardian to an IAM”.
FAQ’s are available on the DPS Website.
2. Verify the password defined matches the master password in the
NetGuardian. Default password is “dpstelecom”
3. Add the NetGuardian TRIP port
a. Press ‘E’ for Edit and press <Enter> until the cursor appears at the
“Dial-out Port”
b. Enter the port number data-based in step A and press <Enter> to
navigate the remainder of the fields. The option list, “F)ind, E)dit,
D)elete, N)ext, P)revious, Q)uit :” should now appear at the
bottom of the page. See page 6-58 of the T/Mon 6.8 User Manual

DPS Telecom
Techno Knowledge Paper
“Your Partners in Network Alarm Management”
for field explanations.
c. Next hit F1 for devices and verify that the firmware version of the
NetGuardian added to the T/Mon.
4. Return to the Master Menu
a. Select Quit 3 times to return to the Master Menu.
C) Database the NetGuardian to use a T/Mon Pager
1. Connect to the NetGuardian Web Browser interface
a. Open a Web Browser to the NetGuardian IP address.
b. Log on the appropriate password for the NetGuardian. (The
default is ‘dpstelecom’)
2. Database a T/Mon pager in the NetGuardian
a. Click the ‘Edit’ Link
b. Click the ‘Pagers’ Link
c. Choose an available pager position. This would best work as the
lowest pager ID currently having the Type set to “Off”
d. Set the Type to “T/Mon”
e. Set the Phone/Domain to the phone number of the phone line
physically connected to the port data based in step A.
f. Set the Pin/Rcpt/Port to the NetGuardian Site Number used in
step B.1.c
g. Scroll to the bottom of the page and press the “Submit Data”
button.

DPS Telecom
Techno Knowledge Paper
“Your Partners in Network Alarm Management”
3. Set the appropriate alarms to call the T/Mon
a. Click the ‘Base Alarms’ Link in the left hand pane
b. Set the Pagers, Primary or Secondary field for each alarm point to
the pager number chosen in step C.2.c
c. Scroll to the bottom of the page and press the “Submit Data”
button.
d. Repeat a, b, and c, for the ‘System Alarm’s, ‘Ping Target’,
‘Analogs’, and appropriate Expansion alarms.
4. Reboot the unit to apply the changes.
a. Click the ‘Reboot’ link in the left hand pane.
b. Close the web browser session.
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If you continue having trouble, please contact DPS Telecom tech support at [phone] or [email protected].
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