Draytek Vigor2960 Operator's manual

Vigor2960 Series Quick Start Guide
i

Vigor2960 Series Quick Start Guide ii
Vigor2960 Series
Dual-WAN Security Firewall
Quick Start Guide
Version: 1.0
Firmware Version: V1.0.5_RC7
(For future update, contact DrayTek)
Date: 13/07/2012

Vigor2960 Series Quick Start Guide
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Copyright Information
Copyright
Declarations
Copyright 2012 All rights reserved. This publication contains information that is
protected by copyright. No part may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language without written
permission from the copyright holders.
Trademarks
The following trademarks are used in this document:
zMicrosoft is a registered trademark of Microsoft Corp.
zWindows, Windows 95, 98, Me, NT, 2000, XP and Explorer are
trademarks of Microsoft Corp.
zApple and Mac OS are registered trademarks of Apple Computer Inc.
zOther products may be trademarks or registered trademarks of their
respective manufacturers.
Safety Instructions and Approval
Safety
Instructions
zRead the installation guide thoroughly before you set up the router.
zThe router is a complicated electronic unit that may be repaired only be
authorized and qualified personnel. Do not try to open or repair the router
yourself.
zDo not place the router in a damp or humid place, e.g. a bathroom.
zDo not stack the routers.
zThe router should be used in a sheltered area, within a temperature range
of +5 to +40 Celsius.
zDo not expose the router to direct sunlight or other heat sources. The
housing and electronic components may be damaged by direct sunlight or
heat sources.
zDo not deploy the cable for LAN connection outdoor to prevent electronic
shock hazards.
zKeep the package out of reach of children.
zWhen you want to dispose of the router, please follow local regulations on
conservation of the environment.
Warranty
We warrant to the original end user (purchaser) that the router will be free from
any defects in workmanship or materials for a period of two (2) years from the
date of purchase from the dealer. Please keep your purchase receipt in a safe
place as it serves as proof of date of purchase. During the warranty period, and
upon proof of purchase, should the product have indications of failure due to
faulty workmanship and/or materials, we will, at our discretion, repair or replace
the defective products or components, without charge for either parts or labor, to
whatever extent we deem necessary tore-store the product to proper operating
condition. Any replacement will consist of a new or re-manufactured
functionally equivalent product of equal value, and will be offered solely at our
discretion. This warranty will not apply if the product is modified, misused,
tampered with, damaged by an act of God, or subjected to abnormal working
conditions. The warranty does not cover the bundled or licensed software of
other vendors. Defects which do not significantly affect the usability of the
product will not be covered by the warranty. We reserve the right to revise the
manual and online documentation and to make changes from time to time in the
contents hereof without obligation to notify any person of such revision or
changes.
Be a Registered
Owner Web registration is preferred. You can register your Vigor router via
http://www.draytek.com.
Firmware & Tools
Updates Due to the continuous evolution of DrayTek technology, all routers will be
regularly upgraded. Please consult the DrayTek web site for more information on
newest firmware, tools and documents.
http://www.draytek.com

Vigor2960 Series Quick Start Guide iv
European Community Declarations
Manufacturer: DrayTek Corp.
Address: No. 26, Fu Shing Road, HuKou Township, HsinChu Industrial Park, Hsin-Chu County,
Taiwan 303
Product: Vigor2960 Series Router
DrayTek Corp. declares that Vigor2960 Series of routers are in compliance with the following essential
requirements and other relevant provisions of R&TTE Directive 1999/5/EEC.
The product conforms to the requirements of Electro-Magnetic Compatibility (EMC) Directive
2004/108/EEC by complying with the requirements set forth in EN55022/Class B and EN55024/Class A.
The product conforms to the requirements of Low Voltage (LVD) Directive 2006/95/EEC by complying
with the requirements set forth in EN60950-1.
Regulatory Information
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one of the following measures:
zReorient or relocate the receiving antenna.
zIncrease the separation between the equipment and receiver.
zConnect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
zConsult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device may accept any interference received, including interference that may cause undesired
operation.
http://www.draytek.com/user/AboutRegulatory.php

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Vigor2960 Series Quick Start Guide vi
T
Ta ab bl le e o of f C Co on nt te en nt ts s
1. Introduction........................................................................................................... 1
1.1 Panel Explanation ...................................................................................................................... 2
1.2 Package Content........................................................................................................................ 4
2. Installing Your Router........................................................................................... 5
2.1 Hardware Installation.................................................................................................................. 5
2.2 Wall-Mounted Installation........................................................................................................... 6
2.3 Printer Installation....................................................................................................................... 7
3. Configuring Web Pages ..................................................................................... 13
3.1 Accessing Web Page ............................................................................................................... 13
3.2 Changing the Password........................................................................................................... 14
3.3 Quick Start Wizard.................................................................................................................... 15
3.4 Check the Connection Status................................................................................................... 22
4. Trouble Shooting................................................................................................ 23
4.1 Checking If the Hardware Status Is OK or Not......................................................................... 23
4.2 Checking If the Network Connection Settings on Your Computer Is OK or Not ......................24
4.3 Pinging the Router from Your Computer.................................................................................. 26
4.4 Checking If the ISP Settings are OK or Not............................................................................. 28
4.5 Backing to Factory Default Setting If Necessary...................................................................... 29
4.6 Contacting Your Dealer ............................................................................................................ 30

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Vigor2960 Series Quick Start Guide
1
1
1. . I In nt tr ro od du uc ct ti io on n
Vigor2960 series, a firewall broadband router with dual-WAN interface, can connect to
xDSL/cable/VDSL2/Ethernet FTTx. The WAN and 4-port gigabit LAN switch facilitates
unified communication applications in business CO/remote site to handle large data from
subscribed fatter pipe. The state-of-art routing feature, VPN security, and Dual-WAN
provide integrated benefits for professional users and small offices.
Vigor2960 series provides policy-based load-balance, fail-over and BOD (Bandwidth on
Demand), also it integrates IP layer QoS, NAT session/bandwidth management to help
users control works well with large bandwidth.
By adopting hardware-based VPN platform, hardware encryption of AES/DES/3DS and
hardware key hash of SHA-1/MD5, the router increases the performance of VPN greatly,
and offers several protocols (such as IPSec/PPTP/L2TP) with up to 200 VPN tunnels.
The Object-based design used in SPI (Stateful Packet Inspection) firewall allows users to
set firewall policy with ease. CSM (Content Security Management) provides users control
and management in IM (Instant Messenger), P2P (Peer to Peer), URL Content Filter and
Web Content Filter more efficiency than before. By the way, DoS/DDoS prevention and
URL/Web content filter strengthen the security outside and control inside.

Vigor2960 Series Quick Start Guide 2
1
1. .1 1 P Pa an ne el l E Ex xp pl la an na at ti io on n
LED Status Explanation
Blinking The router is powered on and running
normally.
ACT (Activity)
Off The router is powered off.
CSM On The profile(s) of CSM (Content Security
Management) for IM/P2P, URL/Web Content
Filter application can be enabled from
Firewall >>General Setup. (Such profile
must be established under CSM menu).
On The VPN tunnel is active.VPN Off No VPN tunnel is active.
On The DoS/DDoS function is active.DoS Blinking It will blink while deleting an attack.
On The WAN1 or WAN2 connection is ready.WAN1/2 Blinking It will blink while transmitting data.
On The QoS function is active.
QoS Off The QoS function is disabled.
On The USB device is connected and ready for
use.
USB1/2
Blinking The data is transmitting.
LED on Connector
On The port is connected.
Off The port is disconnected.
Left LED
(Green)
Blinking The data is transmitting.
On The port is connected with 1000Mbps.
GigaWAN 1/2
Right LED
(Green) Off The port is connected with 10/100Mbps.
On The port is connected.
Off The port is disconnected.
Left LED
(Green)
Blinking The data is transmitting.
On The port is connected with 1000Mbps.
GigaLAN
1/2/3/4
Right LED
(Green) Off The port is connected with 10/100Mbps.

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Interface Description
Factory Reset Restore the default settings. Usage: Turn on the router (ACT LED is
blinking). Press the hole and keep for more than 5 seconds. When you
see the ACT LED begins to blink rapidly than usual, release the button.
Then the router will restart with the factory default configuration.
GigaWAN 1/2 Connecters for remote networked devices.
GigaLAN 1/2/3/4 Connecters for local networked devices.
USB1/2 Connecter for Mobile HDD, 3G Modem or printer.
Connecter for a power cord.
ON/OFF - Power switch.

Vigor2960 Series Quick Start Guide 4
1
1. .2 2 P Pa ac ck ka ag ge e C Co on nt te en nt t
nQuick Start Guide oCD
pRJ-45 Cable (Ethernet) qRack mount kit (brackets)
rThe type of the power adapter depends on the country that the router will be
installed:
UK-type power cord EU-type power cord
USA/Taiwan-type power cord AU/NZ-type power cord
* The maximum power consumption is 20 Watt.

Vigor2960 Series Quick Start Guide
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2
2. . I In ns st ta al ll li in ng g Y Yo ou ur r R Ro ou ut te er r
This section will guide you to install the router through hardware connection and
configure the router’s settings through web browser.
2
2. .1 1 H Ha ar rd dw wa ar re e I In ns st ta al ll la at ti io on n
Before starting to configure the router, you have to connect your devices correctly.
1. Connect one end of an Ethernet cable (RJ-45) to one of the LAN ports of
Vigor2960s.
2. Connect the other end of the cable (RJ-45) to the Ethernet port on your computer
(that device also can connect to other computers to form a small area network). The
LAN LED for that port on the front panel will light up.
3. Connect the cable Modem/DSL Modem/Media Converter to any WAN port of router
with Ethernet cable (RJ-45).
4. Connect the power cord to Vigor2960’s power port on the rear panel, and the other
side into a wall outlet.
5. Power on the device by pressing down the power switch on the rear panel. The PWR
LED should be ON.
6. The system starts to initiate. After completing the system test, the ACT LED will
light up and start blinking.
(For the detailed information of LED status, please refer to section 1.1.)

Vigor2960 Series Quick Start Guide 6
2
2. .2 2 W Wa al ll l- -M Mo ou un nt te ed d I In ns st ta al ll la at ti io on n
The Vigor2960 Series can be mounted on the wall by using standard brackets shown
below.
Choose a flat surface (on the wall) which is suitable for placing the router. Make the
screw holes on the short side of the bracket aim at the screw holes on the router. Next,
fasten both the bracket and the router with two screws; and fasten both the wall and the
bracket with another two screws. Refer to the following figure.
Then, continue to fasten the screws on the other side of the router and the wall with other
screws.
When you finished about procedure, the router has been mounted on the wall firmly.

Vigor2960 Series Quick Start Guide
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2
2. .3 3 P Pr ri in nt te er r I In ns st ta al ll la at ti io on n
You can install a printer onto the router for sharing printing. All the PCs connected this
router can print documents via the router. The example provided here is made based on
Windows XP/2000. For Windows 98/SE/Vista, please visit www.draytek.com.
Before using it, please follow the steps below to configure settings for connected
computers (or wireless clients).
1. Connect the printer with the router through USB port.
2. Open Start->Settings-> Printer and Faxes.

Vigor2960 Series Quick Start Guide 8
3. Open File->Add a New Computer. A welcome dialog will appear. Please click
Next.
4. Click Local printer attached to this computer and click Next.
5. In this dialog, choose Create a new port Type of port and use the drop down list to
select Standard TCP/IP Port. Click Next.

Vigor2960 Series Quick Start Guide
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6. In the following dialog, type 192.168.1.1 (router’s LAN IP) in the field of Printer
Name or IP Address and type IP_192.168.1.1 as the port name. Then, click Next.
7. Click Standard and choose Generic Network Card.
8. Then, in the following dialog, click Finish.

Vigor2960 Series Quick Start Guide 10
9. Now, your system will ask you to choose right name of the printer that you installed
onto the router. Such step can make correct driver loaded onto your PC. When you
finish the selection, click Next.
10. For the final stage, you need to go back to Control Panel-> Printers and edit the
property of the new printer you have added.
11. Select "LPR" on Protocol, type p1 (number 1) as Queue Name. Then click OK.
Next please refer to the red rectangle for choosing the correct protocol and LPR
name.

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The printer can be used for printing now. Most of the printers with different
manufacturers are compatible with vigor router.
Note 1: Some printers with the fax/scanning or other additional functions are not
supported. If you do not know whether your printer is supported or not, please
visit www.draytek.com to find out the printer list. Open Support >FAQ; find out
the link of Printer Server and click it; then click the What types of printers are
compatible with Vigor router? link.
Note 2: Vigor router supports printing request from computers via LAN ports but
not WAN port.

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