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  9. Dream Bot L10 Pro Installation guide

Dream Bot L10 Pro Installation guide

Dreame L10 Pro Robot Vacuum
FAQ
One. General
* What’s the function of the line laser? How do I use it?
A: The line laser on the robot vacuum helps recognize its surroundings and obstacles, which
then enables the vacuum to accurately avoid bumping and reduce the probability of
entanglement, stuck and accidentally riding on small objects. The function of obstacle
avoidance is turned on by default. Users can change its status manually via settings on the
APP.
Two. Product Introduction and User Guide
1. What is the (Power/Clean) button on the robot vacuum for,
and how do I use it?
A:Please refer to the table below
Function
Operation
Power on/off
Press and hold for 3 seconds to power on or off
Clean
After powering on, press once to start cleaning
Status Indicator
Solid white: cleaning in progress or cleaning finished
White Fast Flashes: pause
Orange Fast Flashes: error
Tip: The robot vacuum cannot be turned off during charging; Press any button to pause in the
middle of cleaning, Spot Clean, or charging.
2. What is the (Dock) button on the vacuum cleaner for, and
how do I use it?
A:please refer to the table below
Function
Operation
Recharge
Short press to start
Status indicator
White Fast Flashes: on the way to charge at normal
battery level
Orange Flashes: on the way to charge at low battery level
White Slow Flashes: charging at normal battery level
Orange Slow Flashes: charging at low battery level
Solid white: finished charging
Note: Press any button to pause while cleaning, Spot Clean, or charging.
3. How to connect Dreame L10Pro robot with Mi Home app?
A:Connect the robot with the Mi Home app and other device to control the
vacuum with your phone.
Scan the QR code, download and install Mi Home. Users who already installed
the app will directly enter the connection page. You can also search Mi Home
in app store to download and install the app. Enter the home page of Mi Home,
tap "+" on the upper right corner, and follow the instructions to add the device.
Tip: Due to different firmware versions of the app, actual operation may be
slightly different from the above.
4. How to reset Wi-Fi with Dreame L10Pro robot?
A:When your phone fails to connect with the robot due to router configuration
changes, forgetting password or other reasons, open the top cover and observe
the Wi-Fi indicator LED. Press and hold the Spot Clean button and Dock button
until hearing a voice prompts of "waiting for network configuration". When the
Wi-Fi indicator starts to flash slowly again, it means the Wi-Fi has been
successful reset.
5. How to use the Spot Clean function with Dreame L10Pro
robot?
A:In standby mode, press the Spot Clean button to enter Local Clean mode,
where the robot will clean a square area with a side length of 1.5 meters
centered on itself. After cleaning is finished, robot will automatically return to
the starting position and stop working.
6.How to use the Do-Not-Disturb mode with Dreame L10Pro
robot?
A:DND mode is enabled by default from 22:00 pm to 08:00 am, you can disable
or edit DND mode with Mi Home app. During the DND period, L10Pro will stop
cleaning and voice reporting, and the power indicator is turn off.
7. How to use the Scheduled cleanup with the robot vacuum?
A: Users can Scheduled cleanup function via the APP. The robot vacuum will automatically
start cleaning at the scheduled time and return to the charging base once the cleaning is
finished.
8. *How to use the Carpet Boost function when cleaning
carpets with Dreame L10Pro robot?
A:Launch Mi Home APP, go to Settings - Experimental Features and enable
Carpet Boost, where L10Pro will automatically detect carpets and boost the suction
power for optimal cleaning effect.
Tip: This function could be probably insensitive while using on the undercoat carpet.
9. How to use the Advanced Map function on the robot
vacuum?
A: Launch the Mi Home app, tap to start cleaning, and D9 will automatically learn about the
surroundings and start building a full map, where you can access to Auto Zone, Area Editor,
Zoned Cleanup, Designated Cleanup, Virtual Wall, and other functions.
10. How to save a map with Dreame L10Pro robot?
A:When the robot is charging on the dock, launch the Mi Home app, tap to
start cleaning, and L10Pro will automatically learn about the surrounding
environment and build up a full map after several tasks. Please open all room
doors during cleaning to keep the map consistent and complete.
11. How does Dreame L10Pro robot clean up the entire house?
A:When first started, the robot will clean along the edge of an area by 4.5*4.5m, then clean
the inner part by S-shape path until covering this area. After the area
is clean, it will clean all other areas in your house by the same principle. After
the map has been generated, the robot will clean according to the rooms, by
the order which edge cleaning first, then S-shape path cleaning until covering
all rooms, it is efficient way to prevent any missed areas. After cleaning, it will
automatically return to the dock for charging.
12. Can Dreame L10Pro robot connect to the dock all the time?
Is there an overcharge protection?
A:Yes. The robot supports overcharging protection, and will disconnect
automatically once fully charged.
13. What is the size of Dreame L10Pro?
A:The dimensions of Dreame L10Pro is 350*350*96.8 mm, with a height of 9.68 cm.
14. How long does it take to fully charge Dreame L10Pro?
A:It take around 6 to 8 hours.
15. What’s the run-time of the robot vacuum?
A: The robot vacuum can operate up to 150 minutes under the Standard Mode, which is about
250m2cleaning acreages. The actual result may vary due to different temperature and tasks.
16. What battery does the Dreame L10Pro use?
A:A 5200mAh high performance Li-Po battery pack.
17. Does Dreame L10Pro have a motor overload protection?
A:Yes. Dreame L10Pro has overload protection for all motors on-board, including the
suction module, main brush, side brush, and main driving wheel. Motor overload protection is
on once the robot is severely clogged with debris or foreign matters.
18. Does Dreame L10Pro have any consumables that need to be
replaced regularly?
A:
Consumables
Maintenance
Main brush
It is recommended to clean every week and replace the main brush
every 6-12 months for a better cleaning result.
Filter
It is recommended to clean every week and replace the filter
every 3-6 months
Side Brush
It is recommended to clean every week and replace the main
brush every 3-6 months for a better cleaning result.
Mop
Remove the mop after cleaning, in case the sewage backfills
the water tank and clog the outlet; Dirty mop will affect the
mopping result. Please clean it before use. It is recommended to
replace the mop every 3-6 months for a
better cleaning result.
Three. Installation and Maintenance
1. How to use the dock?
A:Place the dock against the wall on level floor, and keep a space of more than
0.5 meters on both sides of the dock. Connect the plug to a power socket. For
a better app control experience, make sure the dock is connected to Wi-Fi.
Note: Do not place the dock in direct sunlight or block the identification area
with any objects, otherwise the robot may fail to return automatically.
2. How to charge Dreame L10Pro?
A:Press the power button and hold. When the indicator turns solid, Dreame
D9 will automatically connect with the dock for charging.
Note: Dreame L10 Pro may fail to power on in low battery. Please connect the robot with the
dock manually.
3. How to use the mopping function with Dreame L10Pro?
A:
(1)Install the mop: Wet the mop pad and wring it out until it stops dripping,
insert it all the way along the slots of the water tank, and stick it firmly.
(2)Fill the water tank: Open the cover of the water tank, fill with water and
close the cover.
(3)Align the mop module with the markings in the rear of the robot, keep
the module level and push in until you hear a click sound, indicating it is
properly installed.
(4)Start mopping: Press the power button once to start mopping.
10
Notes: Do not use the mop mode when no one is at home; Do not mop on
carpets; Please use detergent carefully as it may clog the filter of the water tank.
When charging or not in use, please remove the mop module, pour the
remaining water and clean the mop to avoid mold or odor.
4. How to remove the water tank with Dreame L10Pro?
A:After L10Pro returns to the dock after cleaning, press the buckles on both sides of the
mop module, and pull back to remove the water tank.
5. How to start cleaning with Dreame L10Pro?
A:Press the power button once to start cleaning. Press any button during
cleaning to pause.
Note: Dreame L10Pro may fail to work when battery is too low. Please charge before use.
When the battery is insufficient in the middle of a cleaning task, Dreame L10Pro will
automatically return to dock for charging, and return to the interrupted point to continue
cleaning after charging.
Please tidy up all kinds of wires on the floor (including the power cable of the 11
dock) before cleaning to avoid power failure, items or wire damage caused by
the robot during cleaning.
If cleaning is complete in less than 10 minutes, L10Pro will cleaned twice by default.
6. How does Dreame L10Pro return to dock for charging?
A:After cleaning, L10Pro will automatically return to the dock for charging,in
pause status, press the dock button for charging, the buttons will flash slowly
when charging. Power ≤ 15% is indicated by orange flashes, power > 15% is
indicated by white flashes.
Tip: If the L10Pro fails to return to dock, it will automatically return to the starting point of
cleaning. Please manually put the robot back to the dock for charging.
7. How to clean the main brush of Dreame L10Pro?
A:
1. Face the bottom of L10Pro up, press the buckle to remove the main brush
protector.
2. Take out the main brush by pulling upward and clean the bearing.
3. Remove the end cover at both sides of the main brush to clean the tangled
hair.
4. Cut off the tangled hair on the main brush with the cleaning tool in the box.
5. Install the main brush and press the buckles to fix the protector.
Tip: It is recommended to clean the main brush every week and replace every
12
6-12 months for a better cleaning result.
8. How to clean the dust bin and filter of Dreame L10Pro?
A:
(1)Open the upper cover of the robot, press the buckle to remove the
dust bin;
(2)Open the bin cover marked with the arrow and remove
the debris inside;
(3)Fill the dust bin with water, close the cover, shake the
bin left and right, pour out, and repeat for several times;
Note: Wash the bin with water only. Do not add any detergent or clean the filter screen with
finger or brush.
(4)Remove the filter screen as illustrated, spin off the water, dry the filter
before installing it back to the bin for use.
Note: Ensure the filter is dried up (for at least 24 hours) before use
9. How to clean the omnidirectional wheels of Dreame L10Pro?
A:
1. Turn the robot over and pull the wheels upward.
2. Clean the hair and dirt on the wheels and axles.
3. Re-install the wheels by pressing them firmly down.
Note: Wheels can be rinsed with running water. Make sure to dry up
before use.
10. How to clean the side brush of Dreame L10Pro?
A:
1. Turn over the robot, pull out the side brush and clean it up as shown below.
2. Re-install the side brush.
Tip: It is recommended to clean the side brush once a month and replace every
3-6 months for a better cleaning result.
11. How to clean the mop of Dreame L10Pro?
A:
1. Remove the mop pad from the module.
2. Wash and dry the mop.
Tip: It is recommended to clean up after each time after use. Remove the mop
after cleaning, in case the sewage back fills the water tank and clog the outlet;
Dirty mop will affect the mopping result. Please clean it before use. It is
recommended to replace the mop every 3-6 months for a better cleaning result.
12. How to clean and maintain the robot vacuum?
A:Use soft dry cloth to wipe the parts, which includes:
1. Four cliff sensors at the bottom
2. The infrared deceleration sensor in the front
3. The electric pole at the bottom
4. Motion tracking sensor at the bottom
13. How to maintain the battery of Dreame L10Pro?
A : The Dreame L10Pro is powered by a built-in high-performance Li-Po
rechargeable battery pack. In order to maintain battery performance, please
keep the robot charged for daily use.
Tip: If you do not use it for a long time, make sure it is powered off before
storage, and charge it at least once every three months to avoid damage caused by battery
over-discharge.
14. How should I upgrade firmwares of L10Pro?
A: It can be done by Mi Home APP(please make sure the L10Pro is on the charging dock, and
at the same time, the power of the battery is over 15%).
3 buttons on the L10Pro will flashing rapidly during the Whole upgrading process.
15. How to restore to factory settings with Dreame L10Pro?
A:If L10Pro still fails to operate normally after restarting, press and hold the reset button
with a tool until hearing the voice prompt "start to restore factory
settings".
Four. *New line laser related questions
1. Why does bumping still happen with obstacle avoidance on?
A:
1、The vacuum is equipped with line laser sensor that can detect obstacles and reduce its
speed to avoid bumping. However, it might fail to detect darker, narrower, shorter or
smaller objects such as furniture legs and cause bumping.
2、Black objects: The line laser produces infrared light, which might be absorbed by black
objects and cause bumping.
3、Highly reflective objects (mirror, metal table legs): The line laser produces infrared light,
which will be reflected by highly reflective objects and cause bumping.
2. What should I do if the robot vacuum fails to avoid obstacles
during the cleaning?
A:1. The sensor might be clouded by dirt. Wipe the obstacle sensor in the middle of the
bumper with a soft dry cloth and try restart the machine to check if it can work properly.
2. If the robot vacuum is connected into the network and is online, open the APP and
click … on the upper right corner to check if the obstacle avoidance is off. Switch it on if
it is off and restart the machine to check if it can work properly.
3. Make sure if the APP is updated to the latest version. We suggest keeping the APP
updated to ensure better cleaning experience.
Five. Using related questions
1. *Mapping logic/Why there isn’t S-shape path of cleaning?
A: After powering on, the robot vacuum will plan its cleaning route based on the map created.
The route will start by outlining the walls and then cleaning in S-shape path in the middle to
maximize the coverage and increase efficiency.
2. *Black carpet, sliding door track, staircase suspending
warnings
A : There are 6 sets of downward infrared sensors equipped in front of the universal wheels
and on the side of the driving wheels. When the sensors detect stairs that are wider than
85mm, it will retreat to avoid falling. Since the physical feature of infrared light, its light will
be absorbed by black objects, which might trigger the suspending warning while the robot
vacuum is close to black carpet or dark color tracks of sliding doors. Users can prevent such
cases by setting virtual walls or restricted area.
3. Why does network connection fail for Dreame L10Pro?
How to deal with it?
A : Dreame L10Pro only supports 2.4G Wi-Fi network. 5G Wi-Fi is not supported.
Make sure the robot and your phone are close to the router with strong Wi-Fi
signals.
When connecting to the hot spot of Dreame L10Pro, return to Mi Home app to wait
for connection result after hearing the voice report.
Ensure the location permission of the app has been enabled before network
connection. Failure to enable the permission will result connection failure.
If the network still fails, please try to restart the host and router.
4. What should I pay attention to before cleaning with Dreame
L10Pro?
A : Make sure the L10Pro is fully charged before cleaning.
Tidy up the space, put away fragile items and objects on the floor before cleaning.
5. Do I need to charge the L10Pro for 16 hours for the first
three tasks?
A : No.
6. Does L10Pro consume any power when connected with the
dock?
A : When connecting with the dock, L10Pro is powered by the dock, while the built- in
battery of L10Pro will enter sleep mode with minimum power consumption to keep itself in
best performance.
7. *What should I do if the dust cup is hard to open?
A: Please open the dust cup properly from the mark and do not open the dust cup through
removing the filter.

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