DriSteem VAPORSTREAM VLC Series User manual

7"103453&".¥
&MFDUSJD)VNJEJGJFS
*OTUBMMBUJPO0QFSBUJPO
BOE.BJOUFOBODF.BOVBM
GSPNUIF)VNJEJGJDBUJPO&YQFSUT
VLC-IOM-1003-global.pdf 1 11/19/2009 9:41:05 AM

1BHFt%3*45&&.7"103453&".*OTUBMMBUJPO0QFSBUJPOBOE.BJOUFOBODF.BOVBM
5BCMFPGDPOUFOUT
1SPEVDUPWFSWJFX
1SPEVDUPWFSWJFX  
&MFDUSJDBMTQFDJGJDBUJPOT  
8FJHIUTBOEDBCJOFUTQFDJGJDBUJPOT 
*OTUBMMBUJPO
4FMFDUJOHBMPDBUJPOGPSUIF7"103453&". 
$MFBSBODFSFDPNNFOEBUJPOT  
.PVOUJOHNFUIPET
 4VQQPSUMFHT  
 5SBQF[FIBOHFS 
 8BMMCSBDLFUT 
 8FBUIFSDPWFS 
1JQJOH8BUFSTVQQMZESBJOBOEDPOEFOTBUFPWFSWJFX 
 %SBJOQJQJOH 
 "MUFSOBUFXBUFSTFBMBOEESBJOWBMWFQJQJOH 
 8BUFSTVQQMZQJQJOH 
8JSJOH 
%JTQFSTJPO 
 4FMFDUJOHUIFEJTQFSTJPOBTTFNCMZMPDBUJPO 
 *OUFSDPOOFDUJOHQJQJOHSFRVJSFNFOUT 
 %SJQUFFJOTUBMMBUJPO 
 4JOHMF5VCFBOE.VMUJQMF5VCF 
 3"1*%403# 
 4%6* 
 4%6&
 "3&"5:1&GBO 
0QFSBUJPO
4UBSUVQQSPDFEVSF 
.BJOUFOBODF
7"103453&".7-$TUBOEBSEXBUFSNPEFMT
"EKVTUJOHTLJNEVSBUJPO 
7"103453&".7-%*%*XBUFSNPEFMT 
5SPVCMFTIPPUJOH 
3FQMBDFNFOUQBSUT 
5XPZFBSMJNJUFEXBSSBOUZ 
VLC-IOM-1003-global.pdf 2 11/19/2009 9:41:10 AM

%3*45&&.7"103453&".*OTUBMMBUJPO0QFSBUJPOBOE.BJOUFOBODF.BOVBMt1BHF
4UBOEBSEXBUFSNPEFMT.PEFM7-$
7"103453&".7-$IVNJEJGJFSTVTFFMFDUSJDJUZUPIFBUQPUBCMF
PSTPGUFOFEGJMMXBUFSJOUPTUFBNGPSIVNJEJGJDBUJPO"DPOEVDUJWJUZ
QSPCFNPOJUPSTXBUFSMFWFMSFRVJSJOHXBUFSDPOEVDUJWJUZUPCFBU
MFBTU4DNHSBJOTHBMMPOUPPQFSBUFQSPQFSMZ5IFSFGPSF7-$
NPEFMTXJMMOPUPQFSBUFXJUIEFNJOFSBMJ[FEXBUFS'PSEFNJOFSBMJ[FE
XBUFSPQFSBUJPOVTJOHEFJPOJ[FEPSSFWFSTFPTNPTJTUSFBUFEXBUFS
VTF7-%*NPEFMIVNJEJGJFSTEFTDSJCFEPOOFYUQBHF
'JHVSF
7"103453&".¥.PEFM7-$TUBOEBSEXBUFSNPEFMTZTUFNFYBNQMF
0.
$POUSPMDBCJOFU
1SPCF
%JTQFSTJPOUVCF
%VDU
$PWFS
4UFBNPVUMFU
4LJNNFSQPSUPVUMFU
'JMMWBMWF
/FFEMFWBMWF
%SBJOWBMWF
$MFBOPVUUSBZ
'JFMEESBJODPOOFDUJPO
5IFSNBMUSJQ
$PWFSLOPCT
'JFME
DPOOFDUJPO
UFSNJOBMTUSJQ
5FNQFSBUVSFTFOTPS
)FBUFST
7"103-0(*$¥

/PUFT
t 7"103453&".7-$TUBOEBSEXBUFS
NPEFMTDBOCFDPOWFSUFEJOUIFGJFME
GPSVTFXJUIEFJPOJ[FESFWFSTFPTNPTJT
%*30XBUFS7"103453&".7-%*
%*XBUFSNPEFMTDBOCFDPOWFSUFEJO
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XBUFS
t %BNBHFDBVTFECZDIMPSJEFDPSSPTJPO
JTOPUDPWFSFECZZPVS%3*45&&.¥
XBSSBOUZ
1SPEVDUPWFSWJFX
VLC-IOM-1003-global.pdf 3 11/19/2009 9:41:10 AM

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1SPEVDUPWFSWJFX
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7"103453&"..PEFM7-%*%*30XBUFSNPEFM
0.
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NPEFMTDBOCFDPOWFSUFEJOUIFGJFME
GPSVTFXJUIEFJPOJ[FESFWFSTFPTNPTJT
%*30XBUFS7"103453&".7-%*
%*XBUFSNPEFMTDBOCFDPOWFSUFEJO
UIFGJFMEGPSVTFXJUIQPUBCMFPSTPGUFOFE
XBUFS
t %BNBHFDBVTFECZDIMPSJEFDPSSPTJPOJT
OPUDPWFSFECZZPVS%3*45&&.XBSSBOUZ
%FJPOJ[FEXBUFSNPEFMT.PEFM7-%*
7"103453&".7-%*IVNJEJGJFSTVTFFMFDUSJDJUZUPIFBU
EFJPOJ[FE%*PSSFWFSTFPTNPTJT30GJMMXBUFSJOUPTUFBNGPS
IVNJEJGJDBUJPO7-%*NPEFMTDPOUSPMXBUFSMFWFMVTJOHBGMPBUWBMWF
7-%*NPEFMTBSFWJSUVBMMZNBJOUFOBODFGSFFBOESFRVJSFWFSZMJUUMF
PSOPEPXOUJNF
VLC-IOM-1003-global.pdf 4 11/19/2009 9:41:10 AM

%3*45&&.7"103453&".*OTUBMMBUJPO0QFSBUJPOBOE.BJOUFOBODF.BOVBMt1BHF
7"103453&".FMFDUSJDBM
TQFDJGJDBUJPOT
5BCMF
7"103453&".FMFDUSJDBMTQFDJGJDBUJPOTGPS&VSPQFBOFMFDUSJDBMTQFDJGJDBUJPOTTFFQBHF
7-$
7-%*
NPEFM
L8
TUBHFT
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TUFBNDBQBDJUZp)FBUFST
$VSSFOUESBXBNQT
L84JOHMFQIBTF 5ISFFQIBTF
MCTIS LHI 2UZ 4UBHFT 7 7 7 7 7 7 7 7 7
                    
             
             
            
              
                 
            
            
         
         
              
             
           
           
         
        
              
              
             
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             
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            
            
         
           
/PUFT
 *GVTJOHBOPQUJPOBM4%6PS"3&"5:1&GBOVOJUGPSEJTQFSTJPOSVOBOFVUSBMMJOFXJUI77TJOHMFQIBTFBOE7UISFFQIBTFQPXFSTVQQMZMJOFTUP
QSPWJEFB7DJSDVJUGPSUIFGBO8JUIBMMPUIFSQPXFSTVQQMZWPMUBHFTPUIFSUIBO7QSPWJEFBTFQBSBUF7DJSDVJUGPSUIFGBOPSPSEFSGSPN%3*45&&.B
USBOTGPSNFSJOTUBMMFEJOUIFDPOUSPMDBCJOFU
 )FBUFSTUBHFJEFOUJmFTUIFOVNCFSPGDPOUBDUPST
 5ISFFQIBTFQPXFSTVQQMZDPOOFDUJPO"MMIFBUFSMPBETBSFXJSFE%FMUB
p 5PUBMIVNJEJmFSMPBEMPBEUPNFFUEFTJHODPOEJUJPOTMPBEUPDPNQFOTBUFGPSTUFBNMPTTGSPNUIFEJTQFSTJPOBTTFNCMZBOEJOUFSDPOOFDUJOHQJQJOH*GUPUBM
IVNJEJmFSMPBEJTNPSFUIBOUIFIVNJEJmFShTNBYJNVNDBQBDJUZEFTJHODPOEJUJPOTXJMMOPUCFNFU'PSTUFBNMPTTEBUBTFFUIF
%3*45&&.%FTJHO(VJEF BWBJMBCMF
GPSEPXOMPBEJOHBOEQSJOUJOHBUXXXESJTUFFNDPN
VLC-IOM-1003-global.pdf 5 11/19/2009 9:41:11 AM

1BHFt%3*45&&.7"103453&".*OTUBMMBUJPO0QFSBUJPOBOE.BJOUFOBODF.BOVBM
7"103453&".FMFDUSJDBM
TQFDJGJDBUJPOT
5BCMF
7"103453&".&VSPQFBOFMFDUSJDBMTQFDJGJDBUJPOT
7-$7-%*
NPEFM
L8TUBHFT
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2UZ 4UBHFT L8 *NBY" 4UFBNDBQBDJUZ
LHI L8 *NBY" 4UFBNDBQBDJUZ LHI
     
     
     
          
        
        
     
     
     
     
        
        
     
     
     
     
        
        
     
     
     
     
        
        
     
     
     
     
/PUFT
 )FBUFSTUBHFJEFOUJmFTUIFOVNCFSPGDPOUBDUPST
 5ISFFQIBTFQPXFSTVQQMZDPOOFDUJPO"MMIFBUFSMPBETBSFXJSFE%FMUB
 5PUBMIVNJEJmFSMPBEMPBEUPNFFUEFTJHODPOEJUJPOTMPBEUPDPNQFOTBUFGPSTUFBNMPTTGSPNUIFEJTQFSTJPOBTTFNCMZBOEJOUFSDPOOFDUJOHQJQJOH*GUPUBM
IVNJEJmFSMPBEJTNPSFUIBOUIFIVNJEJmFShTNBYJNVNDBQBDJUZEFTJHODPOEJUJPOTXJMMOPUCFNFU'PSTUFBNMPTTEBUBTFFUIF
%3*45&&.%FTJHO(VJEF
BWBJMBCMFGPSEPXOMPBEJOHBOEQSJOUJOHBUXXXESJTUFFNDPN
VLC-IOM-1003-global.pdf 6 11/19/2009 9:41:11 AM

%3*45&&.7"103453&".*OTUBMMBUJPO0QFSBUJPOBOE.BJOUFOBODF.BOVBMt1BHF
7"103453&".XFJHIUT
5BCMF
7"103453&".PQFSBUJOHXFJHIUT
7-$
7-%*
NPEFM
L8TUBHFT
0QFSBUJOHXFJHIU
MCT LH
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
/PUF
 7"103453&".PQFSBUJOHXFJHIUEPFTOPUJODMVEF
XFJHIUPGUIFDPOUSPMDBCJOFU
5BCMF
$POUSPMDBCJOFUXFJHIUTGPSOPO&VSPQFBONPEFMT
$BCJOFUEJNFOTJPOT 8FJHIU
JODIFT NN MCT LH
IYXYE IYXYE  
IYXYE IYXYE  
IYEYE IYXYE  
IYXYE IYXYE  
IYXYE IYXYE  
5BCMF
$POUSPMDBCJOFUXFJHIUTGPS&VSPQFBONPEFMT
$BCJOFUEJNFOTJPOT 8FJHIU
NN LH
IYXYE 
IYXYE 
IYXYE 
VLC-IOM-1003-global.pdf 7 11/19/2009 9:41:11 AM

1BHFt%3*45&&.7"103453&".*OTUBMMBUJPO0QFSBUJPOBOE.BJOUFOBODF.BOVBM
-PDBUJOHUIFIVNJEJGJFS
8IFOTFMFDUJOHBMPDBUJPOGPSUIFIVNJEJGJFSDPOTJEFSUIFGPMMPXJOH
r .BYJNVNBNCJFOUUFNQFSBUVSFGPSUIFDPOUSPMDBCJOFUJT'
$
r /PJTFTJOIFSFOUUPPQFSBUJPO
 m )VNJEJGJFS7-$XBUFSGJMMDZDMFTTFFQBHFPGUIJTEPDVNFOU
SFHBSEJOHGJMMDZDMFOPJTF
 m $POUSPMDBCJOFU$ZDMJOHDPOUBDUPST
r &BTZBDDFTTGPSNBJOUFOBODF
r $SJUJDBMTFSWJDFBOENBJOUFOBODFDMFBSBODFTBSPVOEIVNJEJGJFS
QSJNBSJMZUPQMFGUTJEFBOEGSPOUTFFDMFBSBODFSFDPNNFOEBUJPOT
CFMPX
r $POWFOJFOUMPDBUJPOUPEJTQFSTJPOTZTUFNGPSSPVUJOHPGWBQPS
IPTFUVCJOHPSQJQFTFFEJTQFSTJPOTFDUJPOPGUIJTNBOVBM
r &MFDUSJDBMDPOOFDUJPOT1PXFSDPOUSPMBOETBGFUZDJSDVJUT
r 1MVNCJOHDPOOFDUJPOT4VQQMZXBUFSESBJOQJQJOHBOE
DPOEFOTBUFSFUVSOQJQJOHTFFUIFQJQJOHTFDUJPOPGUIJTNBOVBM
r 8BUFSTFBMSFRVJSFNFOUTTFFUIFQJQJOHTFDUJPOPGUIJTNBOVBM
r "WPJEMPDBUJPOTBCPWFDSJUJDBMFRVJQNFOUPSQSPDFTTFT
r "WPJEMPDBUJPOTDMPTFUPTPVSDFTPGFMFDUSPNBHOFUJDFNJTTJPOT
TVDIBTQPXFSEJTUSJCVUJPOUSBOTGPSNFSTBOEIJHIIPSTFQPXFS
NPUPSTDPOUSPMMFECZWBSJBCMFGSFRVFODZESJWFT
4FMFDUJOHBMPDBUJPOGPSUIF
7"103453&".
'JHVSF
7"103453&".DMFBSBODFSFDPNNFOEBUJPOT
%$
5PQ
NN
3JHIUTJEF
NN
'MPPS
NN
'SPOU
NN
$MFBOPVU
QMBUF
#BDL
NN
-FGUTJEF
NN
$MFBOPVU
USBZ
/PUF
 8IFOUIFDPOUSPMDBCJOFUJTNPVOUFEPOUIF7"103453&".QSPWJEFNN
DMFBSBODFGSPNUIFGSPOUPGUIFDPOUSPMDBCJOFUBOENNGSPNUIFCPUUPNPG
UIFDBCJOFUUPUIFnPPS
/PUF
4FFUIFEJTQFSTJPOTFDUJPOPGUIJTNBOVBMGPS
EJTQFSTJPOBTTFNCMZQMBDFNFOUHVJEFMJOFT
VLC-IOM-1003-global.pdf 8 11/19/2009 9:41:12 AM

%3*45&&.7"103453&".*OTUBMMBUJPO0QFSBUJPOBOE.BJOUFOBODF.BOVBMt1BHF
.PVOUJOHNFUIPET
5PFOTVSFUIBUUIFXBUFSMFWFMDPOUSPMTZTUFNXPSLTQSPQFSMZUIF
UBOLNVTUCFNPVOUFEMFWFMTJEFUPTJEFBOEGSPOUUPCBDL
'PSPWFSIFBEJOTUBMMBUJPOTJOTUBMMBESJQQBOUPQSFWFOUQPTTJCMF
XBUFSEBNBHFTFFESBXJOHPOUIFOFYUQBHF
4VQQPSUMFHTBOEXBMMCSBDLFUTBSFOPUBWBJMBCMFGPSTJOHMFIFBUFS
NPEFMT7-$7-%*NPEFMTBOE5IFTFNPEFMT
NVTUCFNPVOUFEVTJOHBUSBQF[FPSXJUIJOBOPVUEPPSFODMPTVSF
'PSJOGPSNBUJPOBCPVUNPVOUJOHXJUIBOPVUEPPSFODMPTVSFTFFUIF
0VUEPPS&ODMPTVSF*OTUBMMBUJPO0QFSBUJPOBOE.BJOUFOBODF.BOVBM
UIBUDBNFXJUIZPVS0VUEPPS&ODMPTVSF:PVDBOBMTPEPXOMPBE
BOEQSJOUBDPQZBUXXXESJTUFFNDPN
5IFNPVOUJOHNFUIPETEFTDSJCFEJOUIJTNBOVBMBSFUIFPOMZ
PQUJPOTBWBJMBCMFUPNBJOUBJODPNQMJBODFUPUIF6-TUBOEBSE
BMUFSOBUFNPVOUJOHNFUIPETXJMMDPNQSPNJTFUIFIVNJEJGJFST$&
&5-BOE$&5-BQQSPWBMT
4VQQPSUMFHT
6TFFODMPTFECPMUTOVUTBOEXBTIFSTUPGBTUFOMFHTUPUBOL4IJN
PSBEKVTUTPUIFUBOLTFUTMFWFMTJEFUPTJEFBOEGSPOUUPCBDL7FSJGZ
MFWFMBGUFSUIFUBOLJTGJMMFEBOEJTBUPQFSBUJOHXFJHIU
7"103453&".NPVOUJOH
*.1035"/5
*OTUBMMBUJPONVTUDPNQMZXJUIHPWFSOJOH
DPEFT
5BCMF
.PVOUJOHPQUJPOTCZNPEFM
.PVOUJOH
NFUIPE
7-$7-%*NPEFMT
 "MMPUIFSNPEFMT
4UBOEBSE 0QUJPOBM 4UBOEBSE 0QUJPOBM
5SBQF[F 9 9
4VQQPSU
MFHT 9
8BMM
CSBDLFUT 9
8FBUIFS
DPWFS 9
0VUEPPS
FODMPTVSF 99
7-$0.
0QUJPOBMTFUPG
GPVSMFHTBOE
IBSEXBSF
'JHVSF
4VQQPSUMFHT
VLC-IOM-1003-global.pdf 9 11/19/2009 9:41:12 AM

1BHFt%3*45&&.7"103453&".*OTUBMMBUJPO0QFSBUJPOBOE.BJOUFOBODF.BOVBM
5SBQF[FIBOHFS
4FDVSFUSBQF[FIBOHFSUPBOPWFSIFBETUSVDUVSFUIBUJTTUSPOH
FOPVHIUPTVQQPSUUIFPQFSBUJOHXFJHIUPGUIF7"103453&".
IVNJEJGJFSBOEGJFMEJOTUBMMFEQJQJOHQMVTUIFXFJHIUPGUIFDPOUSPM
DBCJOFUJGJUJTNPVOUFEPOUIFIVNJEJGJFS
"EKVTUUIFNPVOUJOHTPUIBUUIFUBOLTFUTMFWFMTJEFUPTJEFBOE
GSPOUUPCBDL7FSJGZMFWFMBGUFSUIFUBOLJTGJMMFEBOEJTBUPQFSBUJOH
XFJHIU
7"103453&".NPVOUJOH
'JHVSF
5SBQF[FIBOHFS
7-$0.
$MFBOPVU
1SPWJEF
NN
NJOJNVN
DMFBSBODF
BCPWFDPWFS

%/
NJOJNVN %SJQQBO
SFDPNNFOEFE
JOPWFSIFBE
JOTUBMMBUJPOT
CZJOTUBMMFSUP
QSFWFOUQPTTJCMF
XBUFSEBNBHF
MBSHFS
UIBOIVNJEJmFS
"OHMFJSPOTJ[FEUP
QSPQFSMZTVQQPSU
IVNJEJmFS
.
UISFBEFESPEPG
MFOHUISFRVJSFE
)VNJEJmFSESBJOUPBQQSPQSJBUF
CVJMEJOHXBTUF%POPUESBJO
IVNJEJmFSEJSFDUMZJOUPESJQQBO
*OTUBMMXBUFSTFBMBTTIPXOJOUIF
QJQJOHTFDUJPOPGUIJTNBOVBM
4FDVSFSPETUPBOPWFSIFBE
TUSVDUVSFUIBUJTTUSPOHFOPVHI
UPTVQQPSUUIF7"103453&".hT
PQFSBUJOHXFJHIU4FFUIF
XFJHIUUBCMFTJOUIJTEPDVNFOU
0WFSIFBEJOTUBMMBUJPO
%POPUJOTUBMMXBUFSQJQJOHBOEIVNJEJGJFST
BCPWFFYQFOTJWFBQQBSBUVTPSFRVJQNFOU
"CSPLFOXBUFSQJQFMFBLJOHWBMWFHMBOE
DPOEFOTBUJPOPSPUIFSXBUFSMFBLTDBOPDDVS
DBVTJOHTFSJPVTEBNBHFBOEDPTUMZSFQBJST
UPUIFFRVJQNFOUCFMPX
*GUIJTUZQFPGJOTUBMMBUJPODBOOPUCF
BWPJEFEJOTUBMMBESJQUSBZDPOTUSVDUFEPG
HBMWBOJ[FETIFFUNFUBMVOEFSUIFIVNJEJGJFS
UPDBUDIQPUFOUJBMXBUFSESJQTTFF'JHVSF

1JQFUIFPWFSGMPXGSPNUIF7"103453&".
EJSFDUMZUPBGMPPSESBJOEPOPUESBJOUIF
7"103453&".JOUPUIFESJQQBO5FSNJOBUF
UIFESJQQBOBOEUIF7"103453&".
PWFSGMPXESBJOTBCPWFBOPQFOGMPPSESBJO
*.1035"/5
*OTUBMMBUJPONVTUDPNQMZXJUIHPWFSOJOH
DPEFT
1SPWJEF
NN
NJOJNVN
DMFBSBODF
BCPWFDPWFS

%/
NJOJNVN %SJQQBO
SFDPNNFOEFE
JOPWFSIFBE
JOTUBMMBUJPOT
CZJOTUBMMFSUP
QSFWFOUQPTTJCMF
XBUFSEBNBHF
MBSHFS
UIBOIVNJEJmFS
)BOHFSQMBUF
"OHMFJSPO
)VNJEJmFSESBJOUPBQQSPQSJBUF
CVJMEJOHXBTUF%POPUESBJO
IVNJEJmFSEJSFDUMZJOUPESJQQBO
*OTUBMMXBUFSTFBMBTTIPXOJOUIF
QJQJOHTFDUJPOPGUIJTNBOVBM
$MFBOPVU
4FDVSFDIBOOFMUPBOPWFSIFBE
TUSVDUVSFUIBUJTTUSPOHFOPVHI
UPTVQQPSUUIF7"103453&".hT
PQFSBUJOHXFJHIU4FFUIFXFJHIU
UBCMFTJOUIJTEPDVNFOU
7"103453&"..PEFMTUISPVHI 7"103453&"..PEFMTUISPVHI
7-$0.
VLC-IOM-1003-global.pdf 10 11/19/2009 9:41:12 AM

%3*45&&.7"103453&".*OTUBMMBUJPO0QFSBUJPOBOE.BJOUFOBODF.BOVBMt1BHF
8BMMCSBDLFUT
%3*45&&.¡SFDPNNFOETVTJOH.GBTUFOFST
r 8PPETUVEXBMMSFDPNNFOEFENPVOUJOHUXPIPSJ[POUBM
×TNN×NNUJNCFSTXJUIDFOUFSMJOFTQBDFEBU
EJNFOTJPOTIPXOJOUBCMFCFMPX
m 5ISFFIFBUFSNPEFMTMBHCPMUDPBDITDSFXCPUIIPSJ[POUBM
×TNN×NNUJNCFSTUPUXPWFSUJDBMTUVET
<NN>PODFOUFS
m 4JYIFBUFSBOEOJOFIFBUFSNPEFMTMBHCPMUDPBDITDSFXUPUISFF
TUVET
m IFBUFSNPEFMTMBHCPMUDPBDITDSFXUPGPVSTUVET
 -BHCPMUDPBDITDSFXXBMMCSBDLFUTUPUIFIPSJ[POUBM ×T
NN×NNUJNCFST-PDBUFUIFXBMMCSBDLFUTTPUIFZBSF
GMVTIUPUIFGSPOUBOECBDLGMBOHFTPGUIFUBOL
r .FUBMTUVEXBMMGPMMPXUIFTBNF×XPPETUVENN×
NNUJNCFSXBMMHVJEFMJOFTCVUQSPWJEFBTFDPOETFUPG×T
NN×NNUJNCFSTPOUIFCBDLTJEFPGUIFXBMM3VO
BCPMUXJUIBXBTIFSUISPVHIUIFGBDF×NN×NN
UJNCFSUIFNFUBMTUVEBOEUIFCBDLTJEF×NN×
NNUJNCFSXJUIXBTIFSBOEOVUUPDPOOFDUUIF×T
NN×NNUJNCFST%3*45&&.EPFTOPUSFDPNNFOE
NPVOUJOHUIFOJOFIFBUFSBOEIFBUFSNPEFMTPOBNFUBMTUVE
XBMMVTFTVQQPSUMFHT
r $PODSFUFPSCMPDLXBMMTVTFDPODSFUFBODIPSTFYQBOTJPO
CPMUTSBUFEGPSUIFPQFSBUJOHXFJHIUPGUIF7"103453&".
IVNJEJGJFS-PDBUFUIFXBMMCSBDLFUTTPUIFZBSFGMVTIUPUIFGSPOU
BOECBDLGMBOHFTPGUIFUBOL
4IJNPSBEKVTUNPVOUJOHTPUIFUBOLTFUTMFWFMTJEFUPTJEFBOE
GSPOUUPCBDL7FSJGZMFWFMBGUFSUIFUBOLJTGJMMFEBOEJTBUPQFSBUJOH
XFJHIU
%3*45&&.
PQUJPOBMXBMM
CSBDLFUTUXP
SFRVJSFE
"

NN
'JHVSF
8BMMCSBDLFUT
5BCMF
8BMMCSBDLFUT%JNFOTJPO"DFOUFS
UPDFOUFSPGNPVOUJOHIPMFT
7"103453&".NPEFM JODIFT NN
5ISFFIFBUFSNPEFMT


 
4JYIFBUFSNPEFMT


 
/JOFIFBUFSNPEFMT


 
5XFMWFIFBUFSNPEFMT


 
/PUFT
 8BMMCSBDLFUJOTUBMMBUJPOPONFUBMTUVEXBMMTJT
OPUSFDPNNFOEFEGPSOJOFIFBUFSBOEUXFMWF
IFBUFSNPEFMT
t 8BMMCSBDLFUTBSFOPUBWBJMBCMFGPSNPEFMT
PS
*.1035"/5
*OTUBMMBUJPONVTUDPNQMZXJUIHPWFSOJOH
DPEFT
7-$0.
7"103453&".NPVOUJOH
VLC-IOM-1003-global.pdf 11 11/19/2009 9:41:12 AM

1BHFt%3*45&&.7"103453&".*OTUBMMBUJPO0QFSBUJPOBOE.BJOUFOBODF.BOVBM
7"103453&".NPVOUJOH
8FBUIFSDPWFS
'JHVSF
8FBUIFSDPWFSFYQMPEFEWJFX
'JHVSF
7"103453&".XFBUIFSDPWFS
4UFBNPVUMFU 5PQQBOFM
1BOFM#
1BOFM$
7-$0.
1BOFM%
1BOFM"
7-$0.
5BCMF
8FBUIFSDPWFSEJNFOTJPOT
-FUUFS %FTDSJQUJPO
IFBUFS
DPWFS
IFBUFS
DPWFS
IFBUFS
DPWFS
IFBUFS
DPWFS
JODIFT NN JODIFT NN JODIFT NN JODIFT NN
" )FJHIU        
# -FOHUI        
$ 8JEUI        
%%JTUBODFGSPN
CPUUPN        
'JHVSF
8FBUIFSDPWFSEJNFOTJPOT
0.B
%
#$
"
VLC-IOM-1003-global.pdf 12 11/19/2009 9:41:13 AM

%3*45&&.7"103453&".*OTUBMMBUJPO0QFSBUJPOBOE.BJOUFOBODF.BOVBMt1BHF
7"103453&".NPVOUJOH
8FBUIFSDPWFS
5IFXFBUIFSDPWFSFODMPTFTUIF7"103453&".IVNJEJGJFSUP
QSPUFDUJUGSPNXJOETVOBOESBJO5IFXFBUIFSDPWFSJTGVMMZ
BTTFNCMFEBUUIF%3*45&&.GBDUPSZ*UIBTCFFOUFTUFEBOE
FWBMVBUFECZ&5-5FTUJOH-BCPSBUPSJFT*ODBOEJTMJTUFEUP6-
4UBOEBSEBOE$4"4UBOEBSE$/P
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VLC-IOM-1003-global.pdf 13 11/19/2009 9:41:13 AM

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VLC-IOM-1003-global.pdf 14 11/19/2009 9:41:13 AM

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8BUFSTVQQMZESBJOBOE
DPOEFOTBUFQJQJOHPWFSWJFX
VLC-IOM-1003-global.pdf 15 11/19/2009 9:41:14 AM

1BHFt%3*45&&.7"103453&".*OTUBMMBUJPO0QFSBUJPOBOE.BJOUFOBODF.BOVBM
%SBJOQJQJOH
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BQQSPWFETBOJUBSZXBTUFPSTVJUBCMFESBJO*GOPONFUBMMJDQJQF
PSIPTFJTVTFEJUNVTUCFSBUFEGPS'$NJOJNVN
DPOUJOVPVTPQFSBUJOHUFNQFSBUVSF
.JOJNVNESBJOQJQFTJ[FJT%/JOTJEFEJBNFUFS*GUIF
MFOHUIPGUIFESBJOQJQJOHFYDFFEThNJODSFBTFUIFQJQFTJ[F
UP%/QJQF
%POPUMPDBUFUIFIVNJEJGJFSEJSFDUMZBCPWFBGMPPSESBJOTLJN
BOEESBJOXBUFSEVNQFEJOUPUIFESBJOXJMMDBVTFGMBTITUFBN
5IJTTUFBNXJMMSJTFBOETBUVSBUFFMFDUSJDBMDPNQPOFOUTBEWFSTFMZ
BGGFDUJOHDPNQPOFOUMJGFBOEQFSGPSNBODF
"OPQFOESBJOXJUIBNNBJSHBQCFUXFFOUIFESBJOQJQJOH
BOEUIFESBJOJTSFRVJSFE-PDBUFBJSHBQPOMZJOTQBDFTXJUI
BEFRVBUFUFNQFSBUVSFBOEBJSNPWFNFOUUPBCTPSCGMBTITUFBNPS
DPOEFOTJOHPOOFBSCZTVSGBDFTNBZPDDVS
(PWFSOJOHDPEFTNBZSFRVJSFUIBUUIF'$ESBJOBOE
TLJNXBUFSGSPNUIFIVNJEJGJFSCFUFNQFSFECFGPSFJUJTEJTDIBSHFE
JOUPUIFCVJMEJOHESBJOQJQJOH5IF%3"/&,00-&35.PQUJPO
XJMMUFNQFSHQN-NPG'$XBUFSUP'
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5PBMMPXOPSNBMPQFSBUJPOBOEQSFWFOUTUFBNGSPNFTDBQJOH
UISPVHIUIFESBJOMJOFUIFJOTUBMMFSNVTUQSPWJEFBXBUFSTFBM
PGBTVGGJDJFOUIFJHIUUPDPOUBJOUIFQSFTTVSFEFWFMPQFEJOUIF
IVNJEJGJFSTZTUFN4FFUIFUBCMFTPOQBHFTBOEGPSXBUFSTFBM
IFJHIUT
%SBJOQJQJOHBGUFSUIFXBUFSTFBMNVTUCFQJUDIFEBNJOJNVNPG
GUUPXBSEUIFESBJO(PWFSOJOHDPEFTNBZSFRVJSFNPSF
QJUDI
*GUIFQSPYJNJUZPGBESBJOSFRVJSFTUIFIVNJEJGJFSESBJOBOETLJN
XBUFSUPCFMJGUFECZBQVNQ%3*45&&.PGGFSTBDPOEFOTBUF
QVNQPQUJPO"DIFDLWBMWFJTSFRVJSFEPOUIFEJTDIBSHFPGUIF
QVNQTFF'JHVSF&MFDUSJDBMQPXFSGPSUIFQVNQJT
JOEFQFOEFOUPGUIFIVNJEJGJFS1MVHUIFQVNQJOUPBXBMMPVUMFUBO
JOUFHSBMGMPBUTXJUDIUVSOTUIFQVNQPOBOEPGG
.PSFPOOFYUQBHF՞
%SBJOQJQJOH
'JHVSF
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0.
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/PUF
6TF%3*45&&.DPOEFOTBUFQVNQ1BSU/P
GPS7PS1BSU/PGPS7SBUFEGPS
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*OMFUESBJO
XBUFSQJQJOH
CZJOTUBMMFS
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QJQJOHCZ
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UFNQFSTEJTDIBSHFEXBUFSUFNQFSBUVSF'PS
PUIFS%3"/&,00-&3NPVOUJOHPQUJPOTPS
GPSNPSFJOGPSNBUJPODPOUBDU%3*45&&.
PSWJFXUIF%3"/&,00-&3QSPEVDU
EBUBTIFFUJOUIFMJUFSBUVSFTFDUJPOBU
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VLC-IOM-1003-global.pdf 16 11/19/2009 9:41:15 AM

%3*45&&.7"103453&".*OTUBMMBUJPO0QFSBUJPOBOE.BJOUFOBODF.BOVBMt1BHF
%SBJOQJQJOHDPOUJOVFE
/PUFT
t -PDBUFBJSHBQPOMZJOTQBDFTXJUIBEFRVBUFUFNQFSBUVSFBOEBJSNPWFNFOUUPBCTPSC
nBTITUFBNPSDPOEFOTJOHPOOFBSCZTVSGBDFTNBZPDDVS3FGFSUPHPWFSOJOHDPEFTGPS
ESBJOQJQFTJ[FBOENBYJNVNEJTDIBSHFXBUFSUFNQFSBUVSF
t 6TFUIJTQJQJOHDPOmHVSBUJPOXIFOXBUFSTFBMNVTUCFFMFWBUFEBCPWFnPXMJOFPGESBJO
DPOOFDUJPOTVDIBTXIFOUIFIVNJEJmFSJTNPVOUFEOFBSUIFnPPS
t %BTIFEMJOFTJOEJDBUFQSPWJEFECZJOTUBMMFS
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"MUFSOBUFXBUFSTFBMBOEESBJOWBMWFQJQJOH
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4LJNNFSPVUMFU
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5PQPGXBUFSTFBMNVTUCF
CFMPXTLJNNFSPVUMFU
7-$0.
.PEFM7-$IVNJEJGJFS5IFESBJODPOOFDUJPOUPB7-$TUBOEBSE
XBUFSIVNJEJGJFSJTB%/TXFBUTPMEFSFEGJUUJOH5IF
JOTUBMMFSTIPVMEQMBDFBVOJPOEJSFDUMZBGUFSUIFGBDUPSZESBJOGJUUJOH
QSPWJEFBXBUFSTFBMPGIFJHIU)GSPNUIFUBCMFPOQBHFBOE
QJQF5PNPVOUUIFIVNJEJGJFSDMPTFSUPUIFGMPPSVTFUIFi"MUFSOBUF
XBUFSTFBMBOEESBJOWBMWFQJQJOHuEJBHSBNTIPXOPOUIJTQBHF5IF
JOTUBMMFSOFFETUPSFXPSLUIFGBDUPSZQJQJOHUIBUDPOOFDUTUIFESBJO
WBMWFUPUIFTLJNPWFSGMPXGJUUJOHDVUPVUUIFFMCPXBOESFQJQFQFS
UIFEJBHSBN
5IF7-%*IVNJEJGJFSIBTBQJQFUISFBE%/GJUUJOHPOUIF
ESBJOWBMWFBOEPOUIFPWFSGMPXGJUUJOH1SJPSUPEVNQJOHJOUPB
ESBJOUIFJOTUBMMFSOFFETUPDPOOFDUUIFESBJOBOEPWFSGMPXQSPWJEF
BXBUFSTFBMPGIFJHIU)GSPNUIFUBCMFPOQBHFBOEQJQF5P
NPVOUUIFIVNJEJGJFSDMPTFSUPUIFGMPPSVTFUIFi"MUFSOBUFXBUFS
TFBMBOEESBJOWBMWFQJQJOHuEJBHSBNTIPXOPOUIJTQBHF
"MUFSOBUFXBUFSTFBMBOEESBJOWBMWFQJQJOH
5ZQJDBMMZUIFXBUFSTFBMIFJHIUEJDUBUFTUIFNJOJNVNEJNFOTJPO
UIFCPUUPNPGUIFIVNJEJGJFSDBOCFBCPWFUIFGMPPS5IFBMUFSOBUF
XBUFSTFBMSFEVDFTUIFXBUFSTFBMQJQJOHCFMPXUIFIVNJEJGJFSVQUP
NNBMMPXJOHUIFUBOLUPTJUDMPTFSUPUIFGMPPS
VLC-IOM-1003-global.pdf 17 11/19/2009 9:41:15 AM

1BHFt%3*45&&.7"103453&".*OTUBMMBUJPO0QFSBUJPOBOE.BJOUFOBODF.BOVBM
8BUFSTVQQMZQJQJOHHFOFSBMJOTUSVDUJPOT
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UPQSFWFOUCBDLTJQIPOJOHJOUPBQPUBCMFXBUFSTZTUFN)PXFWFS
TPNFHPWFSOJOHDPEFTNBZSFRVJSFBEEJUJPOBMQSPUFDUJPOTVDIBTB
WBDVVNCSFBLFSPSCBDLGMPXQSFWFOUFS
5IFTVQQMZXBUFSQSFTTVSFSBOHFNVTUCFQTJUPQTJL1B
UPL1B
7-$NPEFMTUBOEBSEXBUFSXBUFSTVQQMZQJQJOH
5IFXBUFSTVQQMZBTTFNCMZJODMVEFTBTUSBJOFSOFFEMFWBMWFBOEGJMM
TPMFOPJEBOEIBTBQJQFUISFBE%/DPOOFDUJPO&VSPQFBO
NPEFMTBSFQSPWJEFEXJUIBQJQFUISFBE%/DPOOFDUJPO
4JODFUIFQSJNBSZDPNQPOFOUPGUIFXBUFSTVQQMZBTTFNCMZJTB
TPMFOPJEWBMWFUIFSFNBZCFOPJTFJTTVFTUIBUTVSGBDFEVSJOHBGJMM
DZDMF
%VSJOHBGJMMDZDMFUIFTVQQMZXBUFSESPQTUIFXBUFSUFNQFSBUVSFJO
UIFUBOLBOENBZDPMMBQTFUIFTUFBNXIJDIDBODBVTFBMPXSPMMJOH
TPVOE5PEJNJOJTIUIJTBEKVTUUIFOFFEMFWBMWFUPEFDSFBTFUIF
XBUFSGJMMSBUFBOEPSVTFIPUTVQQMZXBUFS
*ODBTFTXIFSFXBUFSIBNNFSPDDVSTXIFOUIFGJMMTPMFOPJEDMPTFT
BTIPDLBSSFTUFSJTSFDPNNFOEFE3FEVDJOHUIFTVQQMZXBUFS
QSFTTVSFNJOJNVNQTJ<L1B>PSVTJOHGMFYJCMFUVCJOHSBUFE
GPS'<$>NJOJNVNDPOUJOVPVTPQFSBUJOHUFNQFSBUVSF
NBZEJNJOJTIUIFOPJTFCVUJOTUBMMJOHBTIPDLBSSFTUFSJTUIFCFTU
TPMVUJPO
5IFNJOJNVNXBUFSDPOEVDUJWJUZGPSUIF7-$TUBOEBSEXBUFS
NPEFMJT4DNHSBJOTHBMMPO
8BUFSTVQQMZQJQJOH
VLC-IOM-1003-global.pdf 18 11/19/2009 9:41:16 AM

%3*45&&.7"103453&".*OTUBMMBUJPO0QFSBUJPOBOE.BJOUFOBODF.BOVBMt1BHF
7-%*NPEFMXBUFSTVQQMZQJQJOH
7-%*NPEFMTDPOUSPMXBUFSMFWFMXJUIBGMPBUWBMWFBOEIBWFB
QJQFUISFBE%/DPOOFDUJPO&VSPQFBONPEFMTIBWFBQJQF
UISFBE%/DPOOFDUJPO'PS%*NPEFMTXJUIUIFFOEPGTFBTPO
ESBJOPQUJPOBTPMFOPJEWBMWFJTBEEFEPOUIFJOMFUPGUIFGMPBU
WBMWF5IFFOEPGTFBTPOGFBUVSFTIVUTPGGUIFGJMMXBUFSTVQQMZBOE
ESBJOTUIFUBOLXIFOUIFSFJTOPEFNBOEGPSIVNJEJUZGPSIPVST
5IJTMFOHUIPGUJNFJTBEFGBVMUTFUUJOHBOEJTVTFSBEKVTUBCMF4FF
UIF7"103-0(*$¡
*OTUBMMBUJPOBOE0QFSBUJPO.BOVBMGPSNPSF
JOGPSNBUJPO
8IFOVTJOHOPONFUBMMJDUVCJOHGPSTVQQMZXBUFSJUNVTUCFSBUFE
GPS'$NJOJNVNDPOUJOVPVTPQFSBUJOHUFNQFSBUVSF
%3*45&&.SFDPNNFOETJOTUBMMJOHBhNNQJFDFPG
OPOJOTVMBUFETUBJOMFTTTUFFMQJQFEJSFDUMZPGGUIFIVNJEJGJFSQSJPS
UPDPOOFDUJOHUPUIFOPONFUBMMJDUVCJOH8IFOVTJOHOPONFUBMMJD
UVCJOH%3*45&&.SFDPNNFOETUIFJOTUBMMFSQMBDFBNN
XBUFSTFBMMPPQJOUIFTVQQMZMJOFUPJTPMBUFTUFBNEVSJOH%*30
XBUFSTZTUFNNBJOUFOBODF4FF'JHVSFPOQBHF
%3*45&&.SFDPNNFOETJOTUBMMJOHBTUSBJOFSJOUIFXBUFSTVQQMZ
MJOFUPQSFWFOUDMPHHJOHPGUIFGMPBUWBMWFPSJGJDF"TUSBJOFSJTIJHIMZ
SFDPNNFOEFEXIFOUIFIVNJEJGJFSIBTUIFFOEPGTFBTPOESBJO
PQUJPO5IFTUSBJOFSXJMMQSFWFOUQBSUJDVMBUFGSPNDPMMFDUJOHBUUIF
TPMFOPJEWBMWFTFBU
*.1035"/5*GUIF7-%*IVNJEJGJFSJTTVQQMJFEXJUIUBQXBUFS
UIFGMPBUWBMWFBTTFNCMZXJMMCFDPNFDMPHHFEBOEQBSUJDVMBUFXJMM
BDDVNVMBUFPOUIFMPXXBUFSDVUPGGTXJUDIGMPBUTXJUDI5IJTXJMM
DBVTFGBJMVSFPGBDSJUJDBMTBGFUZDJSDVJUBOEUIFQPUFOUJBMGPSBESZ
UBOLGJSF"ESZUBOLGJSFDBODBVTFIFBUFSWBQPSIPTFBOEXJSF
JOTVMBUJPOGBJMVSF
8BUFSTVQQMZQJQJOH
/PUF
%BNBHFDBVTFECZDIMPSJEFDPSSPTJPOJTOPU
DPWFSFECZZPVS%3*45&&.XBSSBOUZ
VLC-IOM-1003-global.pdf 19 11/19/2009 9:41:16 AM

1BHFt%3*45&&.7"103453&".*OTUBMMBUJPO0QFSBUJPOBOE.BJOUFOBODF.BOVBM
8JSJOHEJBHSBNPWFSWJFX
r -BEEFSTUZMFXJSJOHEJBHSBNTMPDBUFEJOTJEFUIFDPOUSPMDBCJOFU
EPPSTIPXQPXFSDPOUSPMBOEIVNJEJGJFSUPDPOUSPMDBCJOFU
JOUFSDPOOFDUJPOSFRVJSFNFOUT
r )FBUFSDPOOFDUJPOEJBHSBNTMPDBUFEVOEFSUIFIVNJEJGJFS
UFSNJOBMDPWFSTIPXCVTTJOHBOEXJSFDPOOFDUJPOTUPIFBUFST
r &YUFSOBMDPOOFDUJPOTEJBHSBNTMPDBUFEJOTJEFUIFDPOUSPMDBCJOFU
EPPSTIPXDPOOFDUJPOQPJOUTUPUIFNJDSPQSPDFTTPSCBTFE
DPOUSPMMFSBOEXJSFUFSNJOBMTGPSFYUFSOBMTBGFUZBOEDPOUSPM
EFWJDFTBJSGMPXQSPWJOHTXJUDIFTIJHIMJNJUTUSBOTNJUUFSTPS
IVNJEJTUBUT
"MMXJSJOHNVTUCFJOBDDPSEBODFXJUIBMMHPWFSOJOHDPEFTBOEXJUI
7"103453&".XJSJOHEJBHSBNT
&MFDUSJDBMJOTUBMMBUJPO
8JSJOHBOECSBODIDJSDVJUQSPUFDUJPOJTQSPWJEFECZUIFJOTUBMMFS
QFSUIF/BUJPOBM&MFDUSJDBM$PEF/&$PSJO&VSPQF*&$
'PSQPXFSTVQQMZBOENBDIJOFHSPVOEDPOOFDUJPOTTJ[FUIFXJSF
VTJOHUIF$XJSJOHUBCMFQFSUIF/&$PS*&$5IFO
VTFDPQQFSDPOEVDUPSTSBUFEGPSB$FOWJSPONFOU5IFXJSJOH
GSPNUIFDPOUSPMDBCJOFUUPUIFIVNJEJGJFSNVTUCFSBUFEGPS$
7FSJGZFMFDUSJDBMDVSSFOUDIBSBDUFSJTUJDTWPMUBHFQIBTFBOEBNQ
ESBXBOEDBQBDJUZSFRVJSFNFOUTBHBJOTUUIPTFMJTUFEPOUIFOBNF
QMBUF
4FSWJDFEJTDPOOFDU
"TFSWJDFEJTDPOOFDUNVTUCFJOTUBMMFEQFS/&$SFRVJSFNFOUTBOE
PSHPWFSOJOHDPEFT
r 'PSTJOHMFTUBHFVOJUTUIFGVTFCMPDLBOEGVTFTBSFPNJUUFEJOUIF
DPOUSPMDBCJOFUUIFSFGPSFUIFJOTUBMMFS.645QSPWJEFB'64&%
EJTDPOOFDU
r .VMUJQMFTUBHFVOJUTSFRVJSFBTFSWJDFEJTDPOOFDUQSPWJEFECZUIF
JOTUBMMFS
'PS&VSPQFBONPEFMTMPDBUFUIFEJTDPOOFDUQFS*&$3FGFS
UPUIFEFUBJMFEESBXJOHPGUIFEJTDPOOFDUMPDBUJPOPOQBHFPGUIJT
EPDVNFOU
7"103453&".XJSJOH
$"65*0/
8IFOESJMMJOHQFOFUSBUJPOTJOUIFDPOUSPM
DBCJOFUNBLFTVSFUIFVOJUJTQPXFSFE
PGG1SPUFDUBMMJOUFSOBMDPNQPOFOUTGSPN
EFCSJTBOEWBDVVNPVUUIFDPOUSPMDBCJOFU
XIFOGJOJTIFE'BJMVSFUPDPNQMZXJUIUIJT
EJSFDUJWFDBOEBNBHFTFOTJUJWFFMFDUSPOJD
DPNQPOFOUTBOEWPJEZPVS%3*45&&.
XBSSBOUZ
*.1035"/5
'BJMVSFUPGPMMPXUIFTFXJSJOHQSPDFEVSFT
DBOSFTVMUJOFSSBUJDPQFSBUJPOPSGBJMVSF
5IJTQSPEVDUIBTCFFOUFTUFEBUUIF
GBDUPSZGPSQSPQFSPQFSBUJPO1SPEVDU
GBJMVSFTSFTVMUJOHGSPNGBVMUZIBOEMJOH
JODPSSFDUXJSJOHPSTIPSUJOHPGXJSFT
UPHFUIFSPOFYUFSOBMDPNQPOFOUTBSFOPU
DPWFSFEVOEFSZPVS%3*45&&.XBSSBOUZ
3FWJFXJOGPSNBUJPOBOEEJBHSBNTCFGPSF
QSPDFFEJOH
$"65*0/
0OMZRVBMJGJFEFMFDUSJDBMQFSTPOOFM
TIPVMEQFSGPSNJOTUBMMBUJPOQSPDFEVSFT
VLC-IOM-1003-global.pdf 20 11/19/2009 9:41:16 AM