DStv A7 User manual

About the Remote Modes
If you have multiple DStv Exploras in your home, or
even in the same room, you need to set the remotes
(and the DStv Exploras) to different “modes”, so
that commands sent from one remote, won’t be
picked up by the other decoder.
This remote has 3 modes and can be set to mode
1, 2 or 3 (the default is mode 1).
Each time you press a button, the STANDBY
button will light up. The colour tells you which mode
the remote is in.
I think the battery is dead. How can I
check?
Press the DStv button. If the STANDBY
button lights up, the batteries are working.
How do I know if the remote is broken?
Press the DStv button. If the STANDBY
button does not light up, the remote is either
broken or needs new batteries. If you put in
new batteries and the STANDBY button still
does not light up when a button is pressed,
you will need to replace the remote. This
remote has a 12-month warranty from the
date of purchase. Please take it to your nearest
MultiChoice Service Centre or Agency together
with your proof of purchase.
If your remote is older than 12 months, you
can buy a new one at any MultiChoice Service
Centre or Agency.
Nothing happens when I press a button
(the DStv Explora does not respond).
Firstly, check that the remote is working by
pressing the DStv button. If the STANDBY
button lights up, the batteries are working.
Now check the colour of the STANDBY button
when any button is pressed :
If it’s red, the remote is in mode 1
If it’s green, the remote is in mode 2
If it’s orange, the remote is in mode 3
Change the mode of the remote and try again.
Your DStv A7 remote is programmable and can
be used to :
• Switch your DStv Explora and other audio/
visual equipment on or off in a predefined
sequence
• Control other audio/visual equipment
Please visit dstv.com for full information,
including step-by-step instructions.
Advanced Options
6789
DStv REMOTE
USER GUIDE
(A7 MODEL)
Backlighting is automatically activated each
time you pick up the remote or when you press a
button. It automatically switches off (times out)
when the programmed number of seconds has
passed (the default is 3 seconds).
To program the backlight timing, follow these
steps :
• Press and hold STANDBY and HELP
simultaneously for more than 3 seconds
• The STANDBY button will give 2 short red
blinks
• Now press the required number*
• The STANDBY button will give 1 red blink
• Press OK
*Press 0 to disable backlighting
Press 1 to set the timeout to 3 seconds
Press 2 to set the timeout to 6 seconds
Press 3 to set the timeout to 9 seconds
Press 4 to set the timeout to 12 seconds
Press 5 to set the timeout to 15 seconds
Press 6 to set the timeout to 18 seconds
Press 7 to set the timeout to 21 seconds
Press 8 to set the timeout to 24 seconds
Press 9 to set the timeout to 27 seconds
Backlighting Mode 1 : Red
Mode 2 : Green
Mode 3 : Orange
To change modes, press and hold the INFO and
BACK buttons. The remote will change to the next
mode, with the STANDBY button confirming the
change by giving 2 blinks in the colour of the next
mode.
To change to the next mode, press and hold the
INFO and BACK buttons again. The remote will
again change to the next mode, with the STANDBY
button confirming the change by giving 2 blinks in
the colour of the next mode.
IMPORTANT
The DStv Explora must be set up to “listen” for the
correct mode. You can do this in DStv Central.
•Press the DStv button
•Go to “Settings”
•Select System Settings
•Select Remote Control
•If the remote is set to mode 1, set mode 2 and
3 to Ignore
•If the remote is set to mode 2, set mode 1 and
3 to Ignore
•If the remote is set to mode 3, set mode 1 and
2 to Ignore
If your DStv Explora is part of an XtraView
setup, please consult with your DStv Accredited
Installer for remote mode settings.
Rechargeable batteries are not
recommended for use with this remote.
*DStv Catch Up and BoxOffice are available in
selected countries on selected packages and require
payment of the monthly Access Fee.
** ShowMax on the connected Explora is available in
selected countries. Separate subscription as well as a
monthly DStv Subscription (including payment of the
Access Fee) required. Visit ShowMax.com for more
information, including Terms and Conditions
Troubleshooting

About this Remote
• Only works with DStv HD Decoders and DStv
Exploras
• Supports multiple modes (3)
• Backlit buttons (ideal for night-time viewing)
• Visual feedback when a button is pressed
• SMS keys for easy text entry
• The A7 remote can be programmed to
control other audio/visual equipment, through
SimpleSet™. Please see the Advanced A7
Remote Guide on dstv.com for detailed
instructions
• 12-month warranty from date of purchase
Information correct at time of going to print. For
updated information, go to dstv.com (the “DStv
Website”). In the event of conflict between this
information and the information on the DStv Website, the
information on the DStv Website will prevail.
e&oe (July 2016, V1.2)
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DStv Remote (A7)
1. STANDBY
2. TV POWER
3. TV GUIDE
4. CATCH UP*
5. INFO
6. PROFILE
7. STATUS BAR
8. REPLAY
9. OK
10. OPTIONS
11. ALT
12. SEARCH
13. P+ / P-
14. STOP
15. REW
16. ARC
17. AV
18. PLAYLIST
19. BOXOFFICE*
20. SHOWMAX **
21. BACK
22. DStv
23. TV
24. GRID
25. BOOKMARK
26. MUTE
27. V+ / V-
28. REC
29. PLAY / PAUSE
30. FF
31. 1 – 0
32. HELP
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Using the DStv Remote - Hotlinks
You can use the hotlinks on your remote to quickly
access key features of your DStv Explora.
Goes to the TV Guide – 8 full days of
programming information, allowing you to easily
plan your viewing.
Goes to DStv Catch Up*– hours of series,
movies, sporting highlights, kids’ shows and
more, all waiting for you on your DStv Explora.
Goes to ShowMax** - get unlimited access
to over 20 000 episodes of hit TV shows and
movies. For more visit ShowMax.com
Goes to your Playlist – where you’ll find all the
programmes you’ve recorded.
Goes to BoxOffice* - where you can rent
blockbuster movies from the comfort of your
couch, and keep them for 48 hours.
Goes to DStv Central – the DStv Explora has
ONE central menu with all content and settings.
Press the DStv button at any time to go directly
to DStv Central.
Goes to Search – we have multiple search
options available, making it easier for you to
discover even more great entertainment.
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The Remote Buttons
STANDBY Allows you to quickly put the DStv
Explora into standby (or bring it out of
standby).
Quick tip: if you press and hold the
STANDBY button, the DStv Explora will
reboot.
TV POWER This remote can be programmed to
control other audio/visual equipment.
Please see the Advanced A7 Remote
Guide on dstv.com for detailed
instructions.
AV This remote can be programmed to
control other audio/visual equipment.
Please see the Advanced A7 Remote
Guide on dstv.com for detailed
instructions.
CATCH UP*Your hotlink to DStv Catch Up*. You can
also access DStv Catch Up* by pressing
the DStv button and going to “Watch
Now”.
BOXOFFICE*Your hotlink to BoxOffice*. You can also
access BoxOffice* by pressing the DStv
button and going to “Watch Now”.
PLAYLIST Your hotlink to your Playlist which lists
all your recordings ready for you to view
at any time. You can also access your
Playlist by pressing the DStv button and
going to “Watch Now”.
SHOWMAX** Your hotlink to ShowMax** where you
can stream the best series and movies.
You can also access ShowMax by
pressing the DStv button and going to
“Watch Now”. Visit ShowMax.com for
more info.
TV GUIDE Your hotlink to the TV Guide with 8
full days of programming information,
allowing you to easily plan your viewing.
You can also access the TV Guide by
pressing the DStv button and going to
“Planner”.
SEARCH Your hotlink to Search. Get A-Z listings
of sport and movies, find new series, or
search for a programme by title. You can
also access Search by pressing the DStv
button and going to “Search”.
INFO Press INFO on any programme to see
more information, including a detailed
synopsis.
DStv Goes to DStv Central. All content,
settings, information, schedules and
more – all at the touch of one button.
BACK Press BACK to remove onscreen items or
save your settings.
PROFILE Used to access selected features.
TV When using the menus or apps, the TV
button is your hotlink back to video. And
when watching any content, pressing TV
is your hotlink back to live TV.
STATUS BAR The Status Bar gives you more
information about your current viewing
position. This button also doubles up as
the UP arrow.
Quick tip: The Status Bar is also a great
way to quickly “jump” through content.
When displayed, press FF or REW to
easily and quickly “jump” within the
content.
BOOKMARK Pressing this button creates a bookmark.
Bookmarks mark a selected spot in
recorded content, allowing you to easily
find these at a later stage. This button
also doubles up as the DOWN arrow.
REPLAY Press the REPLAY button to instantly
jump video back 10 seconds at a time.
This button also doubles up as the LEFT
arrow.
GRID Displays the channel grid which lists
available channels in an easy to use grid.
Use the arrows to move the highlight and
see what’s on other channels. This button
also doubles up as the RIGHT arrow.
OK OK allows you to select onscreen
items, and also allows you to find out
everything you can do with content.
Quick tip: When highlighted, press OK
on any programme to see the available
actions (from setting a reminder, to
setting series recordings or even finding
out when the programme is on again in
the next 8 days).
ALT Switches between the last two viewed
channels.
MUTE Mutes the audio.
Quick tip: Can also be set to “half mute”
mode. Press the DStv button and go to
“User Preferences” in “Settings”.
OPTIONS Press OPTIONS on any screen to see
the available choices. When viewing
TV, you can change Language or Aspect
Ratio (and more) and when in the menus,
you can change the order of items on
screen or change the display.
P+ / P- Changes channels.
Quick tip: when scrolling through a list,
you can press P+/P- to scroll a page at a
time, and in the TV Guide, to scroll one
day at a time.
V+ / V- Changes the volume (if audio is set to
Variable). If you have set the audio to
Fixed, pressing these buttons will NOT
change audio. Press the DStv button and
go to “User Preferences” in “Settings”.
STOP If there is a recording in progress,
pressing STOP will give you the option
to stop the recording. When viewing a
recording, pressing STOP will stop what
you are watching.
PLAY /
PAUSE
Toggles between PLAY and PAUSE.
Quick tip: Press and hold this button to
activate Slow Motion. Then press FF or
REW to view the video in slow motion at
various speeds.
REC A quick way to schedule a recording on
any programme.
REW Rewinds the content being viewed. Press
once to rewind slowly, and again (up to
three times) to rewind at the maximum
speed. Press PLAY / PAUSE to resume
viewing.
FF Fast forwards the content being viewed.
Press once to fast forward slowly, and
again (up to three times) to fast forward
at the maximum speed. Press PLAY /
PAUSE to resume viewing.
Numbers /
SMS keyboard
Used to change channels, enter/edit text
and more.
ARC Your hotlink to changing the aspect ratio
on the fly. If you don’t like the way the
picture is being displayed on screen,
press ARC until you find a suitable aspect
ratio. This does not change the default
Aspect Ratio setting.
HELP Where available, pressing HELP will
display contextual support.
Quick tip: to go directly to the HELP
section of the menu, press the DStv
button followed by HELP.
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About this Remote
• Only works with DStv HD Decoders and DStv
Exploras
• Supports multiple modes (3)
• Backlit buttons (ideal for night-time viewing)
• Visual feedback when a button is pressed
• SMS keys for easy text entry
• The A7 remote can be programmed to
control other audio/visual equipment, through
SimpleSet™. Please see the Advanced A7
Remote Guide on dstv.com for detailed
instructions
• 12-month warranty from date of purchase
Information correct at time of going to print. For
updated information, go to dstv.com (the “DStv
Website”). In the event of conflict between this
information and the information on the DStv Website, the
information on the DStv Website will prevail.
e&oe (July 2016, V1.2)
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DStv Remote (A7)
1. STANDBY
2. TV POWER
3. TV GUIDE
4. CATCH UP*
5. INFO
6. PROFILE
7. STATUS BAR
8. REPLAY
9. OK
10. OPTIONS
11. ALT
12. SEARCH
13. P+ / P-
14. STOP
15. REW
16. ARC
17. AV
18. PLAYLIST
19. BOXOFFICE*
20. SHOWMAX **
21. BACK
22. DStv
23. TV
24. GRID
25. BOOKMARK
26. MUTE
27. V+ / V-
28. REC
29. PLAY / PAUSE
30. FF
31. 1 – 0
32. HELP
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Using the DStv Remote - Hotlinks
You can use the hotlinks on your remote to quickly
access key features of your DStv Explora.
Goes to the TV Guide – 8 full days of
programming information, allowing you to easily
plan your viewing.
Goes to DStv Catch Up*– hours of series,
movies, sporting highlights, kids’ shows and
more, all waiting for you on your DStv Explora.
Goes to ShowMax** - get unlimited access
to over 20 000 episodes of hit TV shows and
movies. For more visit ShowMax.com
Goes to your Playlist – where you’ll find all the
programmes you’ve recorded.
Goes to BoxOffice* - where you can rent
blockbuster movies from the comfort of your
couch, and keep them for 48 hours.
Goes to DStv Central – the DStv Explora has
ONE central menu with all content and settings.
Press the DStv button at any time to go directly
to DStv Central.
Goes to Search – we have multiple search
options available, making it easier for you to
discover even more great entertainment.
1
2
3
4
5
6
The Remote Buttons
STANDBY Allows you to quickly put the DStv
Explora into standby (or bring it out of
standby).
Quick tip: if you press and hold the
STANDBY button, the DStv Explora will
reboot.
TV POWER This remote can be programmed to
control other audio/visual equipment.
Please see the Advanced A7 Remote
Guide on dstv.com for detailed
instructions.
AV This remote can be programmed to
control other audio/visual equipment.
Please see the Advanced A7 Remote
Guide on dstv.com for detailed
instructions.
CATCH UP*Your hotlink to DStv Catch Up*. You can
also access DStv Catch Up* by pressing
the DStv button and going to “Watch
Now”.
BOXOFFICE*Your hotlink to BoxOffice*. You can also
access BoxOffice* by pressing the DStv
button and going to “Watch Now”.
PLAYLIST Your hotlink to your Playlist which lists
all your recordings ready for you to view
at any time. You can also access your
Playlist by pressing the DStv button and
going to “Watch Now”.
SHOWMAX** Your hotlink to ShowMax** where you
can stream the best series and movies.
You can also access ShowMax by
pressing the DStv button and going to
“Watch Now”. Visit ShowMax.com for
more info.
TV GUIDE Your hotlink to the TV Guide with 8
full days of programming information,
allowing you to easily plan your viewing.
You can also access the TV Guide by
pressing the DStv button and going to
“Planner”.
SEARCH Your hotlink to Search. Get A-Z listings
of sport and movies, find new series, or
search for a programme by title. You can
also access Search by pressing the DStv
button and going to “Search”.
INFO Press INFO on any programme to see
more information, including a detailed
synopsis.
DStv Goes to DStv Central. All content,
settings, information, schedules and
more – all at the touch of one button.
BACK Press BACK to remove onscreen items or
save your settings.
PROFILE Used to access selected features.
TV When using the menus or apps, the TV
button is your hotlink back to video. And
when watching any content, pressing TV
is your hotlink back to live TV.
STATUS BAR The Status Bar gives you more
information about your current viewing
position. This button also doubles up as
the UP arrow.
Quick tip: The Status Bar is also a great
way to quickly “jump” through content.
When displayed, press FF or REW to
easily and quickly “jump” within the
content.
BOOKMARK Pressing this button creates a bookmark.
Bookmarks mark a selected spot in
recorded content, allowing you to easily
find these at a later stage. This button
also doubles up as the DOWN arrow.
REPLAY Press the REPLAY button to instantly
jump video back 10 seconds at a time.
This button also doubles up as the LEFT
arrow.
GRID Displays the channel grid which lists
available channels in an easy to use grid.
Use the arrows to move the highlight and
see what’s on other channels. This button
also doubles up as the RIGHT arrow.
OK OK allows you to select onscreen
items, and also allows you to find out
everything you can do with content.
Quick tip: When highlighted, press OK
on any programme to see the available
actions (from setting a reminder, to
setting series recordings or even finding
out when the programme is on again in
the next 8 days).
ALT Switches between the last two viewed
channels.
MUTE Mutes the audio.
Quick tip: Can also be set to “half mute”
mode. Press the DStv button and go to
“User Preferences” in “Settings”.
OPTIONS Press OPTIONS on any screen to see
the available choices. When viewing
TV, you can change Language or Aspect
Ratio (and more) and when in the menus,
you can change the order of items on
screen or change the display.
P+ / P- Changes channels.
Quick tip: when scrolling through a list,
you can press P+/P- to scroll a page at a
time, and in the TV Guide, to scroll one
day at a time.
V+ / V- Changes the volume (if audio is set to
Variable). If you have set the audio to
Fixed, pressing these buttons will NOT
change audio. Press the DStv button and
go to “User Preferences” in “Settings”.
STOP If there is a recording in progress,
pressing STOP will give you the option
to stop the recording. When viewing a
recording, pressing STOP will stop what
you are watching.
PLAY /
PAUSE
Toggles between PLAY and PAUSE.
Quick tip: Press and hold this button to
activate Slow Motion. Then press FF or
REW to view the video in slow motion at
various speeds.
REC A quick way to schedule a recording on
any programme.
REW Rewinds the content being viewed. Press
once to rewind slowly, and again (up to
three times) to rewind at the maximum
speed. Press PLAY / PAUSE to resume
viewing.
FF Fast forwards the content being viewed.
Press once to fast forward slowly, and
again (up to three times) to fast forward
at the maximum speed. Press PLAY /
PAUSE to resume viewing.
Numbers /
SMS keyboard
Used to change channels, enter/edit text
and more.
ARC Your hotlink to changing the aspect ratio
on the fly. If you don’t like the way the
picture is being displayed on screen,
press ARC until you find a suitable aspect
ratio. This does not change the default
Aspect Ratio setting.
HELP Where available, pressing HELP will
display contextual support.
Quick tip: to go directly to the HELP
section of the menu, press the DStv
button followed by HELP.
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About this Remote
• Only works with DStv HD Decoders and DStv
Exploras
• Supports multiple modes (3)
• Backlit buttons (ideal for night-time viewing)
• Visual feedback when a button is pressed
• SMS keys for easy text entry
• The A7 remote can be programmed to
control other audio/visual equipment, through
SimpleSet™. Please see the Advanced A7
Remote Guide on dstv.com for detailed
instructions
• 12-month warranty from date of purchase
Information correct at time of going to print. For
updated information, go to dstv.com (the “DStv
Website”). In the event of conflict between this
information and the information on the DStv Website, the
information on the DStv Website will prevail.
e&oe (July 2016, V1.2)
1
2
3
4
6
7
8
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10
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14
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19
20
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32
DStv Remote (A7)
1. STANDBY
2. TV POWER
3. TV GUIDE
4. CATCH UP*
5. INFO
6. PROFILE
7. STATUS BAR
8. REPLAY
9. OK
10. OPTIONS
11. ALT
12. SEARCH
13. P+ / P-
14. STOP
15. REW
16. ARC
17. AV
18. PLAYLIST
19. BOXOFFICE*
20. SHOWMAX **
21. BACK
22. DStv
23. TV
24. GRID
25. BOOKMARK
26. MUTE
27. V+ / V-
28. REC
29. PLAY / PAUSE
30. FF
31. 1 – 0
32. HELP
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3
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6
Using the DStv Remote - Hotlinks
You can use the hotlinks on your remote to quickly
access key features of your DStv Explora.
Goes to the TV Guide – 8 full days of
programming information, allowing you to easily
plan your viewing.
Goes to DStv Catch Up*– hours of series,
movies, sporting highlights, kids’ shows and
more, all waiting for you on your DStv Explora.
Goes to ShowMax** - get unlimited access
to over 20 000 episodes of hit TV shows and
movies. For more visit ShowMax.com
Goes to your Playlist – where you’ll find all the
programmes you’ve recorded.
Goes to BoxOffice* - where you can rent
blockbuster movies from the comfort of your
couch, and keep them for 48 hours.
Goes to DStv Central – the DStv Explora has
ONE central menu with all content and settings.
Press the DStv button at any time to go directly
to DStv Central.
Goes to Search – we have multiple search
options available, making it easier for you to
discover even more great entertainment.
1
2
3
4
5
6
The Remote Buttons
STANDBY Allows you to quickly put the DStv
Explora into standby (or bring it out of
standby).
Quick tip: if you press and hold the
STANDBY button, the DStv Explora will
reboot.
TV POWER This remote can be programmed to
control other audio/visual equipment.
Please see the Advanced A7 Remote
Guide on dstv.com for detailed
instructions.
AV This remote can be programmed to
control other audio/visual equipment.
Please see the Advanced A7 Remote
Guide on dstv.com for detailed
instructions.
CATCH UP*Your hotlink to DStv Catch Up*. You can
also access DStv Catch Up* by pressing
the DStv button and going to “Watch
Now”.
BOXOFFICE*Your hotlink to BoxOffice*. You can also
access BoxOffice* by pressing the DStv
button and going to “Watch Now”.
PLAYLIST Your hotlink to your Playlist which lists
all your recordings ready for you to view
at any time. You can also access your
Playlist by pressing the DStv button and
going to “Watch Now”.
SHOWMAX** Your hotlink to ShowMax** where you
can stream the best series and movies.
You can also access ShowMax by
pressing the DStv button and going to
“Watch Now”. Visit ShowMax.com for
more info.
TV GUIDE Your hotlink to the TV Guide with 8
full days of programming information,
allowing you to easily plan your viewing.
You can also access the TV Guide by
pressing the DStv button and going to
“Planner”.
SEARCH Your hotlink to Search. Get A-Z listings
of sport and movies, find new series, or
search for a programme by title. You can
also access Search by pressing the DStv
button and going to “Search”.
INFO Press INFO on any programme to see
more information, including a detailed
synopsis.
DStv Goes to DStv Central. All content,
settings, information, schedules and
more – all at the touch of one button.
BACK Press BACK to remove onscreen items or
save your settings.
PROFILE Used to access selected features.
TV When using the menus or apps, the TV
button is your hotlink back to video. And
when watching any content, pressing TV
is your hotlink back to live TV.
STATUS BAR The Status Bar gives you more
information about your current viewing
position. This button also doubles up as
the UP arrow.
Quick tip: The Status Bar is also a great
way to quickly “jump” through content.
When displayed, press FF or REW to
easily and quickly “jump” within the
content.
BOOKMARK Pressing this button creates a bookmark.
Bookmarks mark a selected spot in
recorded content, allowing you to easily
find these at a later stage. This button
also doubles up as the DOWN arrow.
REPLAY Press the REPLAY button to instantly
jump video back 10 seconds at a time.
This button also doubles up as the LEFT
arrow.
GRID Displays the channel grid which lists
available channels in an easy to use grid.
Use the arrows to move the highlight and
see what’s on other channels. This button
also doubles up as the RIGHT arrow.
OK OK allows you to select onscreen
items, and also allows you to find out
everything you can do with content.
Quick tip: When highlighted, press OK
on any programme to see the available
actions (from setting a reminder, to
setting series recordings or even finding
out when the programme is on again in
the next 8 days).
ALT Switches between the last two viewed
channels.
MUTE Mutes the audio.
Quick tip: Can also be set to “half mute”
mode. Press the DStv button and go to
“User Preferences” in “Settings”.
OPTIONS Press OPTIONS on any screen to see
the available choices. When viewing
TV, you can change Language or Aspect
Ratio (and more) and when in the menus,
you can change the order of items on
screen or change the display.
P+ / P- Changes channels.
Quick tip: when scrolling through a list,
you can press P+/P- to scroll a page at a
time, and in the TV Guide, to scroll one
day at a time.
V+ / V- Changes the volume (if audio is set to
Variable). If you have set the audio to
Fixed, pressing these buttons will NOT
change audio. Press the DStv button and
go to “User Preferences” in “Settings”.
STOP If there is a recording in progress,
pressing STOP will give you the option
to stop the recording. When viewing a
recording, pressing STOP will stop what
you are watching.
PLAY /
PAUSE
Toggles between PLAY and PAUSE.
Quick tip: Press and hold this button to
activate Slow Motion. Then press FF or
REW to view the video in slow motion at
various speeds.
REC A quick way to schedule a recording on
any programme.
REW Rewinds the content being viewed. Press
once to rewind slowly, and again (up to
three times) to rewind at the maximum
speed. Press PLAY / PAUSE to resume
viewing.
FF Fast forwards the content being viewed.
Press once to fast forward slowly, and
again (up to three times) to fast forward
at the maximum speed. Press PLAY /
PAUSE to resume viewing.
Numbers /
SMS keyboard
Used to change channels, enter/edit text
and more.
ARC Your hotlink to changing the aspect ratio
on the fly. If you don’t like the way the
picture is being displayed on screen,
press ARC until you find a suitable aspect
ratio. This does not change the default
Aspect Ratio setting.
HELP Where available, pressing HELP will
display contextual support.
Quick tip: to go directly to the HELP
section of the menu, press the DStv
button followed by HELP.
12345
5
17
7
7

About this Remote
• Only works with DStv HD Decoders and DStv
Exploras
• Supports multiple modes (3)
• Backlit buttons (ideal for night-time viewing)
• Visual feedback when a button is pressed
• SMS keys for easy text entry
• The A7 remote can be programmed to
control other audio/visual equipment, through
SimpleSet™. Please see the Advanced A7
Remote Guide on dstv.com for detailed
instructions
• 12-month warranty from date of purchase
Information correct at time of going to print. For
updated information, go to dstv.com (the “DStv
Website”). In the event of conflict between this
information and the information on the DStv Website, the
information on the DStv Website will prevail.
e&oe (July 2016, V1.2)
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32
DStv Remote (A7)
1. STANDBY
2. TV POWER
3. TV GUIDE
4. CATCH UP*
5. INFO
6. PROFILE
7. STATUS BAR
8. REPLAY
9. OK
10. OPTIONS
11. ALT
12. SEARCH
13. P+ / P-
14. STOP
15. REW
16. ARC
17. AV
18. PLAYLIST
19. BOXOFFICE*
20. SHOWMAX **
21. BACK
22. DStv
23. TV
24. GRID
25. BOOKMARK
26. MUTE
27. V+ / V-
28. REC
29. PLAY / PAUSE
30. FF
31. 1 – 0
32. HELP
1
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Using the DStv Remote - Hotlinks
You can use the hotlinks on your remote to quickly
access key features of your DStv Explora.
Goes to the TV Guide – 8 full days of
programming information, allowing you to easily
plan your viewing.
Goes to DStv Catch Up*– hours of series,
movies, sporting highlights, kids’ shows and
more, all waiting for you on your DStv Explora.
Goes to ShowMax** - get unlimited access
to over 20 000 episodes of hit TV shows and
movies. For more visit ShowMax.com
Goes to your Playlist – where you’ll find all the
programmes you’ve recorded.
Goes to BoxOffice* - where you can rent
blockbuster movies from the comfort of your
couch, and keep them for 48 hours.
Goes to DStv Central – the DStv Explora has
ONE central menu with all content and settings.
Press the DStv button at any time to go directly
to DStv Central.
Goes to Search – we have multiple search
options available, making it easier for you to
discover even more great entertainment.
1
2
3
4
5
6
The Remote Buttons
STANDBY Allows you to quickly put the DStv
Explora into standby (or bring it out of
standby).
Quick tip: if you press and hold the
STANDBY button, the DStv Explora will
reboot.
TV POWER This remote can be programmed to
control other audio/visual equipment.
Please see the Advanced A7 Remote
Guide on dstv.com for detailed
instructions.
AV This remote can be programmed to
control other audio/visual equipment.
Please see the Advanced A7 Remote
Guide on dstv.com for detailed
instructions.
CATCH UP*Your hotlink to DStv Catch Up*. You can
also access DStv Catch Up* by pressing
the DStv button and going to “Watch
Now”.
BOXOFFICE*Your hotlink to BoxOffice*. You can also
access BoxOffice* by pressing the DStv
button and going to “Watch Now”.
PLAYLIST Your hotlink to your Playlist which lists
all your recordings ready for you to view
at any time. You can also access your
Playlist by pressing the DStv button and
going to “Watch Now”.
SHOWMAX** Your hotlink to ShowMax** where you
can stream the best series and movies.
You can also access ShowMax by
pressing the DStv button and going to
“Watch Now”. Visit ShowMax.com for
more info.
TV GUIDE Your hotlink to the TV Guide with 8
full days of programming information,
allowing you to easily plan your viewing.
You can also access the TV Guide by
pressing the DStv button and going to
“Planner”.
SEARCH Your hotlink to Search. Get A-Z listings
of sport and movies, find new series, or
search for a programme by title. You can
also access Search by pressing the DStv
button and going to “Search”.
INFO Press INFO on any programme to see
more information, including a detailed
synopsis.
DStv Goes to DStv Central. All content,
settings, information, schedules and
more – all at the touch of one button.
BACK Press BACK to remove onscreen items or
save your settings.
PROFILE Used to access selected features.
TV When using the menus or apps, the TV
button is your hotlink back to video. And
when watching any content, pressing TV
is your hotlink back to live TV.
STATUS BAR The Status Bar gives you more
information about your current viewing
position. This button also doubles up as
the UP arrow.
Quick tip: The Status Bar is also a great
way to quickly “jump” through content.
When displayed, press FF or REW to
easily and quickly “jump” within the
content.
BOOKMARK Pressing this button creates a bookmark.
Bookmarks mark a selected spot in
recorded content, allowing you to easily
find these at a later stage. This button
also doubles up as the DOWN arrow.
REPLAY Press the REPLAY button to instantly
jump video back 10 seconds at a time.
This button also doubles up as the LEFT
arrow.
GRID Displays the channel grid which lists
available channels in an easy to use grid.
Use the arrows to move the highlight and
see what’s on other channels. This button
also doubles up as the RIGHT arrow.
OK OK allows you to select onscreen
items, and also allows you to find out
everything you can do with content.
Quick tip: When highlighted, press OK
on any programme to see the available
actions (from setting a reminder, to
setting series recordings or even finding
out when the programme is on again in
the next 8 days).
ALT Switches between the last two viewed
channels.
MUTE Mutes the audio.
Quick tip: Can also be set to “half mute”
mode. Press the DStv button and go to
“User Preferences” in “Settings”.
OPTIONS Press OPTIONS on any screen to see
the available choices. When viewing
TV, you can change Language or Aspect
Ratio (and more) and when in the menus,
you can change the order of items on
screen or change the display.
P+ / P- Changes channels.
Quick tip: when scrolling through a list,
you can press P+/P- to scroll a page at a
time, and in the TV Guide, to scroll one
day at a time.
V+ / V- Changes the volume (if audio is set to
Variable). If you have set the audio to
Fixed, pressing these buttons will NOT
change audio. Press the DStv button and
go to “User Preferences” in “Settings”.
STOP If there is a recording in progress,
pressing STOP will give you the option
to stop the recording. When viewing a
recording, pressing STOP will stop what
you are watching.
PLAY /
PAUSE
Toggles between PLAY and PAUSE.
Quick tip: Press and hold this button to
activate Slow Motion. Then press FF or
REW to view the video in slow motion at
various speeds.
REC A quick way to schedule a recording on
any programme.
REW Rewinds the content being viewed. Press
once to rewind slowly, and again (up to
three times) to rewind at the maximum
speed. Press PLAY / PAUSE to resume
viewing.
FF Fast forwards the content being viewed.
Press once to fast forward slowly, and
again (up to three times) to fast forward
at the maximum speed. Press PLAY /
PAUSE to resume viewing.
Numbers /
SMS keyboard
Used to change channels, enter/edit text
and more.
ARC Your hotlink to changing the aspect ratio
on the fly. If you don’t like the way the
picture is being displayed on screen,
press ARC until you find a suitable aspect
ratio. This does not change the default
Aspect Ratio setting.
HELP Where available, pressing HELP will
display contextual support.
Quick tip: to go directly to the HELP
section of the menu, press the DStv
button followed by HELP.
12345
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17
7
7

About this Remote
• Only works with DStv HD Decoders and DStv
Exploras
• Supports multiple modes (3)
• Backlit buttons (ideal for night-time viewing)
• Visual feedback when a button is pressed
• SMS keys for easy text entry
• The A7 remote can be programmed to
control other audio/visual equipment, through
SimpleSet™. Please see the Advanced A7
Remote Guide on dstv.com for detailed
instructions
• 12-month warranty from date of purchase
Information correct at time of going to print. For
updated information, go to dstv.com (the “DStv
Website”). In the event of conflict between this
information and the information on the DStv Website, the
information on the DStv Website will prevail.
e&oe (July 2016, V1.2)
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32
DStv Remote (A7)
1. STANDBY
2. TV POWER
3. TV GUIDE
4. CATCH UP*
5. INFO
6. PROFILE
7. STATUS BAR
8. REPLAY
9. OK
10. OPTIONS
11. ALT
12. SEARCH
13. P+ / P-
14. STOP
15. REW
16. ARC
17. AV
18. PLAYLIST
19. BOXOFFICE*
20. SHOWMAX **
21. BACK
22. DStv
23. TV
24. GRID
25. BOOKMARK
26. MUTE
27. V+ / V-
28. REC
29. PLAY / PAUSE
30. FF
31. 1 – 0
32. HELP
1
2
3
4
5
6
Using the DStv Remote - Hotlinks
You can use the hotlinks on your remote to quickly
access key features of your DStv Explora.
Goes to the TV Guide – 8 full days of
programming information, allowing you to easily
plan your viewing.
Goes to DStv Catch Up*– hours of series,
movies, sporting highlights, kids’ shows and
more, all waiting for you on your DStv Explora.
Goes to ShowMax** - get unlimited access
to over 20 000 episodes of hit TV shows and
movies. For more visit ShowMax.com
Goes to your Playlist – where you’ll find all the
programmes you’ve recorded.
Goes to BoxOffice* - where you can rent
blockbuster movies from the comfort of your
couch, and keep them for 48 hours.
Goes to DStv Central – the DStv Explora has
ONE central menu with all content and settings.
Press the DStv button at any time to go directly
to DStv Central.
Goes to Search – we have multiple search
options available, making it easier for you to
discover even more great entertainment.
1
2
3
4
5
6
The Remote Buttons
STANDBY Allows you to quickly put the DStv
Explora into standby (or bring it out of
standby).
Quick tip: if you press and hold the
STANDBY button, the DStv Explora will
reboot.
TV POWER This remote can be programmed to
control other audio/visual equipment.
Please see the Advanced A7 Remote
Guide on dstv.com for detailed
instructions.
AV This remote can be programmed to
control other audio/visual equipment.
Please see the Advanced A7 Remote
Guide on dstv.com for detailed
instructions.
CATCH UP*Your hotlink to DStv Catch Up*. You can
also access DStv Catch Up* by pressing
the DStv button and going to “Watch
Now”.
BOXOFFICE*Your hotlink to BoxOffice*. You can also
access BoxOffice* by pressing the DStv
button and going to “Watch Now”.
PLAYLIST Your hotlink to your Playlist which lists
all your recordings ready for you to view
at any time. You can also access your
Playlist by pressing the DStv button and
going to “Watch Now”.
SHOWMAX** Your hotlink to ShowMax** where you
can stream the best series and movies.
You can also access ShowMax by
pressing the DStv button and going to
“Watch Now”. Visit ShowMax.com for
more info.
TV GUIDE Your hotlink to the TV Guide with 8
full days of programming information,
allowing you to easily plan your viewing.
You can also access the TV Guide by
pressing the DStv button and going to
“Planner”.
SEARCH Your hotlink to Search. Get A-Z listings
of sport and movies, find new series, or
search for a programme by title. You can
also access Search by pressing the DStv
button and going to “Search”.
INFO Press INFO on any programme to see
more information, including a detailed
synopsis.
DStv Goes to DStv Central. All content,
settings, information, schedules and
more – all at the touch of one button.
BACK Press BACK to remove onscreen items or
save your settings.
PROFILE Used to access selected features.
TV When using the menus or apps, the TV
button is your hotlink back to video. And
when watching any content, pressing TV
is your hotlink back to live TV.
STATUS BAR The Status Bar gives you more
information about your current viewing
position. This button also doubles up as
the UP arrow.
Quick tip: The Status Bar is also a great
way to quickly “jump” through content.
When displayed, press FF or REW to
easily and quickly “jump” within the
content.
BOOKMARK Pressing this button creates a bookmark.
Bookmarks mark a selected spot in
recorded content, allowing you to easily
find these at a later stage. This button
also doubles up as the DOWN arrow.
REPLAY Press the REPLAY button to instantly
jump video back 10 seconds at a time.
This button also doubles up as the LEFT
arrow.
GRID Displays the channel grid which lists
available channels in an easy to use grid.
Use the arrows to move the highlight and
see what’s on other channels. This button
also doubles up as the RIGHT arrow.
OK OK allows you to select onscreen
items, and also allows you to find out
everything you can do with content.
Quick tip: When highlighted, press OK
on any programme to see the available
actions (from setting a reminder, to
setting series recordings or even finding
out when the programme is on again in
the next 8 days).
ALT Switches between the last two viewed
channels.
MUTE Mutes the audio.
Quick tip: Can also be set to “half mute”
mode. Press the DStv button and go to
“User Preferences” in “Settings”.
OPTIONS Press OPTIONS on any screen to see
the available choices. When viewing
TV, you can change Language or Aspect
Ratio (and more) and when in the menus,
you can change the order of items on
screen or change the display.
P+ / P- Changes channels.
Quick tip: when scrolling through a list,
you can press P+/P- to scroll a page at a
time, and in the TV Guide, to scroll one
day at a time.
V+ / V- Changes the volume (if audio is set to
Variable). If you have set the audio to
Fixed, pressing these buttons will NOT
change audio. Press the DStv button and
go to “User Preferences” in “Settings”.
STOP If there is a recording in progress,
pressing STOP will give you the option
to stop the recording. When viewing a
recording, pressing STOP will stop what
you are watching.
PLAY /
PAUSE
Toggles between PLAY and PAUSE.
Quick tip: Press and hold this button to
activate Slow Motion. Then press FF or
REW to view the video in slow motion at
various speeds.
REC A quick way to schedule a recording on
any programme.
REW Rewinds the content being viewed. Press
once to rewind slowly, and again (up to
three times) to rewind at the maximum
speed. Press PLAY / PAUSE to resume
viewing.
FF Fast forwards the content being viewed.
Press once to fast forward slowly, and
again (up to three times) to fast forward
at the maximum speed. Press PLAY /
PAUSE to resume viewing.
Numbers /
SMS keyboard
Used to change channels, enter/edit text
and more.
ARC Your hotlink to changing the aspect ratio
on the fly. If you don’t like the way the
picture is being displayed on screen,
press ARC until you find a suitable aspect
ratio. This does not change the default
Aspect Ratio setting.
HELP Where available, pressing HELP will
display contextual support.
Quick tip: to go directly to the HELP
section of the menu, press the DStv
button followed by HELP.
12345
5
17
7
7

About the Remote Modes
If you have multiple DStv Exploras in your home, or
even in the same room, you need to set the remotes
(and the DStv Exploras) to different “modes”, so
that commands sent from one remote, won’t be
picked up by the other decoder.
This remote has 3 modes and can be set to mode
1, 2 or 3 (the default is mode 1).
Each time you press a button, the STANDBY
button will light up. The colour tells you which mode
the remote is in.
I think the battery is dead. How can I
check?
Press the DStv button. If the STANDBY
button lights up, the batteries are working.
How do I know if the remote is broken?
Press the DStv button. If the STANDBY
button does not light up, the remote is either
broken or needs new batteries. If you put in
new batteries and the STANDBY button still
does not light up when a button is pressed,
you will need to replace the remote. This
remote has a 12-month warranty from the
date of purchase. Please take it to your nearest
MultiChoice Service Centre or Agency together
with your proof of purchase.
If your remote is older than 12 months, you
can buy a new one at any MultiChoice Service
Centre or Agency.
Nothing happens when I press a button
(the DStv Explora does not respond).
Firstly, check that the remote is working by
pressing the DStv button. If the STANDBY
button lights up, the batteries are working.
Now check the colour of the STANDBY button
when any button is pressed :
If it’s red, the remote is in mode 1
If it’s green, the remote is in mode 2
If it’s orange, the remote is in mode 3
Change the mode of the remote and try again.
Your DStv A7 remote is programmable and can
be used to :
• Switch your DStv Explora and other audio/
visual equipment on or off in a predefined
sequence
• Control other audio/visual equipment
Please visit dstv.com for full information,
including step-by-step instructions.
Advanced Options
6789
DStv REMOTE
USER GUIDE
(A7 MODEL)
Backlighting is automatically activated each
time you pick up the remote or when you press a
button. It automatically switches off (times out)
when the programmed number of seconds has
passed (the default is 3 seconds).
To program the backlight timing, follow these
steps :
• Press and hold STANDBY and HELP
simultaneously for more than 3 seconds
• The STANDBY button will give 2 short red
blinks
• Now press the required number*
• The STANDBY button will give 1 red blink
• Press OK
*Press 0 to disable backlighting
Press 1 to set the timeout to 3 seconds
Press 2 to set the timeout to 6 seconds
Press 3 to set the timeout to 9 seconds
Press 4 to set the timeout to 12 seconds
Press 5 to set the timeout to 15 seconds
Press 6 to set the timeout to 18 seconds
Press 7 to set the timeout to 21 seconds
Press 8 to set the timeout to 24 seconds
Press 9 to set the timeout to 27 seconds
Backlighting Mode 1 : Red
Mode 2 : Green
Mode 3 : Orange
To change modes, press and hold the INFO and
BACK buttons. The remote will change to the next
mode, with the STANDBY button confirming the
change by giving 2 blinks in the colour of the next
mode.
To change to the next mode, press and hold the
INFO and BACK buttons again. The remote will
again change to the next mode, with the STANDBY
button confirming the change by giving 2 blinks in
the colour of the next mode.
IMPORTANT
The DStv Explora must be set up to “listen” for the
correct mode. You can do this in DStv Central.
•Press the DStv button
•Go to “Settings”
•Select System Settings
•Select Remote Control
•If the remote is set to mode 1, set mode 2 and
3 to Ignore
•If the remote is set to mode 2, set mode 1 and
3 to Ignore
•If the remote is set to mode 3, set mode 1 and
2 to Ignore
If your DStv Explora is part of an XtraView
setup, please consult with your DStv Accredited
Installer for remote mode settings.
Rechargeable batteries are not
recommended for use with this remote.
*DStv Catch Up and BoxOffice are available in
selected countries on selected packages and require
payment of the monthly Access Fee.
** ShowMax on the connected Explora is available in
selected countries. Separate subscription as well as a
monthly DStv Subscription (including payment of the
Access Fee) required. Visit ShowMax.com for more
information, including Terms and Conditions
Troubleshooting

About the Remote Modes
If you have multiple DStv Exploras in your home, or
even in the same room, you need to set the remotes
(and the DStv Exploras) to different “modes”, so
that commands sent from one remote, won’t be
picked up by the other decoder.
This remote has 3 modes and can be set to mode
1, 2 or 3 (the default is mode 1).
Each time you press a button, the STANDBY
button will light up. The colour tells you which mode
the remote is in.
I think the battery is dead. How can I
check?
Press the DStv button. If the STANDBY
button lights up, the batteries are working.
How do I know if the remote is broken?
Press the DStv button. If the STANDBY
button does not light up, the remote is either
broken or needs new batteries. If you put in
new batteries and the STANDBY button still
does not light up when a button is pressed,
you will need to replace the remote. This
remote has a 12-month warranty from the
date of purchase. Please take it to your nearest
MultiChoice Service Centre or Agency together
with your proof of purchase.
If your remote is older than 12 months, you
can buy a new one at any MultiChoice Service
Centre or Agency.
Nothing happens when I press a button
(the DStv Explora does not respond).
Firstly, check that the remote is working by
pressing the DStv button. If the STANDBY
button lights up, the batteries are working.
Now check the colour of the STANDBY button
when any button is pressed :
If it’s red, the remote is in mode 1
If it’s green, the remote is in mode 2
If it’s orange, the remote is in mode 3
Change the mode of the remote and try again.
Your DStv A7 remote is programmable and can
be used to :
• Switch your DStv Explora and other audio/
visual equipment on or off in a predefined
sequence
• Control other audio/visual equipment
Please visit dstv.com for full information,
including step-by-step instructions.
Advanced Options
6789
DStv REMOTE
USER GUIDE
(A7 MODEL)
Backlighting is automatically activated each
time you pick up the remote or when you press a
button. It automatically switches off (times out)
when the programmed number of seconds has
passed (the default is 3 seconds).
To program the backlight timing, follow these
steps :
• Press and hold STANDBY and HELP
simultaneously for more than 3 seconds
• The STANDBY button will give 2 short red
blinks
• Now press the required number*
• The STANDBY button will give 1 red blink
• Press OK
*Press 0 to disable backlighting
Press 1 to set the timeout to 3 seconds
Press 2 to set the timeout to 6 seconds
Press 3 to set the timeout to 9 seconds
Press 4 to set the timeout to 12 seconds
Press 5 to set the timeout to 15 seconds
Press 6 to set the timeout to 18 seconds
Press 7 to set the timeout to 21 seconds
Press 8 to set the timeout to 24 seconds
Press 9 to set the timeout to 27 seconds
Backlighting Mode 1 : Red
Mode 2 : Green
Mode 3 : Orange
To change modes, press and hold the INFO and
BACK buttons. The remote will change to the next
mode, with the STANDBY button confirming the
change by giving 2 blinks in the colour of the next
mode.
To change to the next mode, press and hold the
INFO and BACK buttons again. The remote will
again change to the next mode, with the STANDBY
button confirming the change by giving 2 blinks in
the colour of the next mode.
IMPORTANT
The DStv Explora must be set up to “listen” for the
correct mode. You can do this in DStv Central.
•Press the DStv button
•Go to “Settings”
•Select System Settings
•Select Remote Control
•If the remote is set to mode 1, set mode 2 and
3 to Ignore
•If the remote is set to mode 2, set mode 1 and
3 to Ignore
•If the remote is set to mode 3, set mode 1 and
2 to Ignore
If your DStv Explora is part of an XtraView
setup, please consult with your DStv Accredited
Installer for remote mode settings.
Rechargeable batteries are not
recommended for use with this remote.
*DStv Catch Up and BoxOffice are available in
selected countries on selected packages and require
payment of the monthly Access Fee.
** ShowMax on the connected Explora is available in
selected countries. Separate subscription as well as a
monthly DStv Subscription (including payment of the
Access Fee) required. Visit ShowMax.com for more
information, including Terms and Conditions
Troubleshooting

About the Remote Modes
If you have multiple DStv Exploras in your home, or
even in the same room, you need to set the remotes
(and the DStv Exploras) to different “modes”, so
that commands sent from one remote, won’t be
picked up by the other decoder.
This remote has 3 modes and can be set to mode
1, 2 or 3 (the default is mode 1).
Each time you press a button, the STANDBY
button will light up. The colour tells you which mode
the remote is in.
I think the battery is dead. How can I
check?
Press the DStv button. If the STANDBY
button lights up, the batteries are working.
How do I know if the remote is broken?
Press the DStv button. If the STANDBY
button does not light up, the remote is either
broken or needs new batteries. If you put in
new batteries and the STANDBY button still
does not light up when a button is pressed,
you will need to replace the remote. This
remote has a 12-month warranty from the
date of purchase. Please take it to your nearest
MultiChoice Service Centre or Agency together
with your proof of purchase.
If your remote is older than 12 months, you
can buy a new one at any MultiChoice Service
Centre or Agency.
Nothing happens when I press a button
(the DStv Explora does not respond).
Firstly, check that the remote is working by
pressing the DStv button. If the STANDBY
button lights up, the batteries are working.
Now check the colour of the STANDBY button
when any button is pressed :
If it’s red, the remote is in mode 1
If it’s green, the remote is in mode 2
If it’s orange, the remote is in mode 3
Change the mode of the remote and try again.
Your DStv A7 remote is programmable and can
be used to :
• Switch your DStv Explora and other audio/
visual equipment on or off in a predefined
sequence
• Control other audio/visual equipment
Please visit dstv.com for full information,
including step-by-step instructions.
Advanced Options
6789
DStv REMOTE
USER GUIDE
(A7 MODEL)
Backlighting is automatically activated each
time you pick up the remote or when you press a
button. It automatically switches off (times out)
when the programmed number of seconds has
passed (the default is 3 seconds).
To program the backlight timing, follow these
steps :
• Press and hold STANDBY and HELP
simultaneously for more than 3 seconds
• The STANDBY button will give 2 short red
blinks
• Now press the required number*
• The STANDBY button will give 1 red blink
• Press OK
*Press 0 to disable backlighting
Press 1 to set the timeout to 3 seconds
Press 2 to set the timeout to 6 seconds
Press 3 to set the timeout to 9 seconds
Press 4 to set the timeout to 12 seconds
Press 5 to set the timeout to 15 seconds
Press 6 to set the timeout to 18 seconds
Press 7 to set the timeout to 21 seconds
Press 8 to set the timeout to 24 seconds
Press 9 to set the timeout to 27 seconds
Backlighting Mode 1 : Red
Mode 2 : Green
Mode 3 : Orange
To change modes, press and hold the INFO and
BACK buttons. The remote will change to the next
mode, with the STANDBY button confirming the
change by giving 2 blinks in the colour of the next
mode.
To change to the next mode, press and hold the
INFO and BACK buttons again. The remote will
again change to the next mode, with the STANDBY
button confirming the change by giving 2 blinks in
the colour of the next mode.
IMPORTANT
The DStv Explora must be set up to “listen” for the
correct mode. You can do this in DStv Central.
•Press the DStv button
•Go to “Settings”
•Select System Settings
•Select Remote Control
•If the remote is set to mode 1, set mode 2 and
3 to Ignore
•If the remote is set to mode 2, set mode 1 and
3 to Ignore
•If the remote is set to mode 3, set mode 1 and
2 to Ignore
If your DStv Explora is part of an XtraView
setup, please consult with your DStv Accredited
Installer for remote mode settings.
Rechargeable batteries are not
recommended for use with this remote.
*DStv Catch Up and BoxOffice are available in
selected countries on selected packages and require
payment of the monthly Access Fee.
** ShowMax on the connected Explora is available in
selected countries. Separate subscription as well as a
monthly DStv Subscription (including payment of the
Access Fee) required. Visit ShowMax.com for more
information, including Terms and Conditions
Troubleshooting

About the Remote Modes
If you have multiple DStv Exploras in your home, or
even in the same room, you need to set the remotes
(and the DStv Exploras) to different “modes”, so
that commands sent from one remote, won’t be
picked up by the other decoder.
This remote has 3 modes and can be set to mode
1, 2 or 3 (the default is mode 1).
Each time you press a button, the STANDBY
button will light up. The colour tells you which mode
the remote is in.
I think the battery is dead. How can I
check?
Press the DStv button. If the STANDBY
button lights up, the batteries are working.
How do I know if the remote is broken?
Press the DStv button. If the STANDBY
button does not light up, the remote is either
broken or needs new batteries. If you put in
new batteries and the STANDBY button still
does not light up when a button is pressed,
you will need to replace the remote. This
remote has a 12-month warranty from the
date of purchase. Please take it to your nearest
MultiChoice Service Centre or Agency together
with your proof of purchase.
If your remote is older than 12 months, you
can buy a new one at any MultiChoice Service
Centre or Agency.
Nothing happens when I press a button
(the DStv Explora does not respond).
Firstly, check that the remote is working by
pressing the DStv button. If the STANDBY
button lights up, the batteries are working.
Now check the colour of the STANDBY button
when any button is pressed :
If it’s red, the remote is in mode 1
If it’s green, the remote is in mode 2
If it’s orange, the remote is in mode 3
Change the mode of the remote and try again.
Your DStv A7 remote is programmable and can
be used to :
• Switch your DStv Explora and other audio/
visual equipment on or off in a predefined
sequence
• Control other audio/visual equipment
Please visit dstv.com for full information,
including step-by-step instructions.
Advanced Options
6789
DStv REMOTE
USER GUIDE
(A7 MODEL)
Backlighting is automatically activated each
time you pick up the remote or when you press a
button. It automatically switches off (times out)
when the programmed number of seconds has
passed (the default is 3 seconds).
To program the backlight timing, follow these
steps :
• Press and hold STANDBY and HELP
simultaneously for more than 3 seconds
• The STANDBY button will give 2 short red
blinks
• Now press the required number*
• The STANDBY button will give 1 red blink
• Press OK
*Press 0 to disable backlighting
Press 1 to set the timeout to 3 seconds
Press 2 to set the timeout to 6 seconds
Press 3 to set the timeout to 9 seconds
Press 4 to set the timeout to 12 seconds
Press 5 to set the timeout to 15 seconds
Press 6 to set the timeout to 18 seconds
Press 7 to set the timeout to 21 seconds
Press 8 to set the timeout to 24 seconds
Press 9 to set the timeout to 27 seconds
Backlighting Mode 1 : Red
Mode 2 : Green
Mode 3 : Orange
To change modes, press and hold the INFO and
BACK buttons. The remote will change to the next
mode, with the STANDBY button confirming the
change by giving 2 blinks in the colour of the next
mode.
To change to the next mode, press and hold the
INFO and BACK buttons again. The remote will
again change to the next mode, with the STANDBY
button confirming the change by giving 2 blinks in
the colour of the next mode.
IMPORTANT
The DStv Explora must be set up to “listen” for the
correct mode. You can do this in DStv Central.
•Press the DStv button
•Go to “Settings”
•Select System Settings
•Select Remote Control
•If the remote is set to mode 1, set mode 2 and
3 to Ignore
•If the remote is set to mode 2, set mode 1 and
3 to Ignore
•If the remote is set to mode 3, set mode 1 and
2 to Ignore
If your DStv Explora is part of an XtraView
setup, please consult with your DStv Accredited
Installer for remote mode settings.
Rechargeable batteries are not
recommended for use with this remote.
*DStv Catch Up and BoxOffice are available in
selected countries on selected packages and require
payment of the monthly Access Fee.
** ShowMax on the connected Explora is available in
selected countries. Separate subscription as well as a
monthly DStv Subscription (including payment of the
Access Fee) required. Visit ShowMax.com for more
information, including Terms and Conditions
Troubleshooting