DUALphone 3088 User manual

english
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Taking internet telephony a step further
3088
User Manual
www.dualphone.net
CALL
FOR FREE
PLUG
& DIAL
Taking internet telephony a step further
3088

2
Dear customer
english
SECTION
THIS IS HOW THE DUALPHONE WORKS ............................................... 3
HOW THE MANUAL IS ORGANIZED ................................................... 5
INSTALLATION AND BASIC FUNCTIONS – SECTION 1 n................................... 6
In the box .................................................................... 6
Your handset at a glance......................................................... 7
How to install the base station.................................................... 8
How to install the handset ....................................................... 9
First time start-up............................................................... 10
Getting started with Skype ....................................................... 12
CreateanewSkypeaccount...................................................... 12
SignintoSkype ............................................................... 13
Skype features supported by DUALphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Maindisplay.................................................................. 15
Mainmenu................................................................... 17
Contacts....................................................................... 18
AddaSkypecontact............................................................ 18
AddaSkypeOutorlandlinecontact................................................ 20
SearchforSkypeusers .......................................................... 21
Make and receive calls........................................................... 22
CallaSkypecontact............................................................ 22
Dialalandlinenumber .......................................................... 22
Receiveacall ................................................................. 23
Troubleshooting ................................................................ 24
ADVANCED FUNCTIONS – SECTION 2 n................................................ 26
Menu tree of your DUALphone ................................................... 26
Emergency calls ................................................................ 28
Skype settings ................................................................. 29
Changeyouronlinestatus ....................................................... 29
Chooseautoormanualsignin.................................................... 30
Change your Skype profile ....................................................... 31
Changeyourpassword.......................................................... 32
Createapersonalvoicemailgreeting................................................ 33
Listentoyourvoicemail.......................................................... 34
Privacy .................................................................... 36
Notification................................................................... 37
Phone settings ................................................................. 38
Tones .................................................................... 38
Change the call alert ......................................................... 38
Change the ring tone ......................................................... 39
Adjust the ringing volume ..................................................... 39
Adjust the keypad tones....................................................... 40
In this manual
CONTENTS

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english
Setthetimeanddate......................................................... 40
Setthepreferredline ......................................................... 42
Changethecountrycode...................................................... 43
Changethelandlinecountrysetting.............................................. 45
Changethehandsetlanguage .................................................. 46
Register/deregisteryourhandset................................................ 47
Setthecontrast ............................................................. 48
Internetsettings............................................................. 50
Adjusttheearpiecevolume..................................................... 55
Mutethemicrophone......................................................... 55
Connectaheadset........................................................... 56
Resetthephoneandbase...................................................... 56
Contacts..................................................................... 57
Exchangecontactdetailsrequest ................................................ 59
Renameacontact............................................................ 60
Removeacontact............................................................ 61
Blockacontact.............................................................. 62
Make and receive calls......................................................... 63
Dialling.................................................................... 63
Dial editor ............................................................... 63
Character map ............................................................ 64
Speakerphone ............................................................ 65
Start a new call during a call ................................................. 65
Conference call ........................................................... 66
Skype Conference call ...................................................... 66
Divert all calls ............................................................. 66
View call history ........................................................... 68
Set privacy for calls......................................................... 69
Call waiting .............................................................. 70
Dial outgoing calls ............................................................ 71
Dial a telephone number from the outgoing calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Firmware update ............................................................. 72
SUPPORT INFORMATION – SECTION 3 n............................................. 73
Advanced troubleshooting ..................................................... 73
Advanced FAQ ............................................................... 80
CE Declaration of Conformity ................................................... 85
End-user license agreement from Skype .......................................... 86
CONTENTS

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english
Your DUALphone could entirely change the way you think about using your telephone and using Skype. You
can use your DUALphone to make and receive both landline and Skype calls. And, because Skype is built into
your DUALphone, you no longer need a computer to use Skype.
In order to use your DUALphone for Skype calls, the base station must be linked up with an active Internet
connection. If you already have a computer linked up to your Internet connection, this device might occupy
the connection port that is needed by the DUALphone base station. In this case you need a router, allowing
you to attach more devices to your Internet connection.
Attach the router to the Internet connection and connect your computer and the base station to the router.
Should you have any questions regarding the use of the Internet and the router please contact your Internet
provider. You will find more information on this issue under Advanced Troubleshooting.
Please note: When installing a new router you should be aware that it might take some time – up to one hour
– before it is properly registered with your Internet provider.
To use Skype telephony via your DUALphone you need a Skype account as well as a user name and a
password. Please see Getting started with Skype in the Installation and basic functions section.
With Skype you call for free when talking to other Skype users – and you can buy a number of additional
features to expand the possibilities of your DUALphone. Please see Skype services in the Installation and
basic functions section.
This is how the DUALphone works
BROADBAND
CONNECTION
( ROUTER/MODEM)
BASE STATION
LANDLINE OPERATOR
HANDSET
HANDSET
THIS IS HOW THE DUALPHONE WORKS

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english
This manual falls in three parts:
(1) Installation and basic functions,
(2) Advanced functions,
(3) Support information.
NEW USERS:
• Please read Section 1 of this document. Section 2 is for more advanced users who wants a deeper
knowledge of the DUALphone. Section 3 is for FAQ and troubleshooting issues.
HOW THE MANUAL IS ORGANIZED
How the manual is organized

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Dear customer
english
1
SECTION
Installation and basic functions – Section 1
nIn the box
• 1 cordless DUALphone handset
• 1 charging cradle for the handset with power supply
• 1 DUALphone base station
• 1 power supply for the base station
• 1 Ethernet cable
• 1 telephone cable
• 1 belt clip
• 1 Installation Guide
• 1 credit card size quick guide
• 2 batteries (AAA; rechargeable)
• 1 SkypeOut voucher
• Telephone plug(s) (not all countries)
Should anything be missing, please contact your place of purchase.
INSTALLATION AND BASIC FUNCTIONS

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english
1
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SECTION
nYour handset at a glance
Left soft Key.
Selects the current menu item or confirms a setting, depending on the current screen.
Right soft Key.
Cancels the last action or returns to the previous screen, depending on the current screen.
Call key.
Initiates or answers a call.
End/power key/Skype status.
When in call, ends a call. Turns the phone on or off by pressing and holding. From idle, provides ac-
cess to Skype status menu with a short key press.
Navigation keys/Enter key.
The outer keys navigate up, down, left and right. The Enter key in the centre selects/confirms a setting.
When you are in text editor, changes to lower-case, upper-case or numeric entry.
When you make a landline call, you can send a #-key by pressing the key shortly. If you wish to switch
between an ongoing call and a call waiting, press the key down for a longer period of time. When
you are in text editor, provides a symbol table.
Colour Display
Displays the status of your handset.
Key Pad
Keys used for entering digits 0-9 and
letters A-Z.
Microphone
Loudspeaker/ringer
For handsfree speakerphone and
ringing (on the back of the
DUALphone).
Headset jack
For 2.5 mm jack
(on the side of the DUALphone).
Earpiece
INSTALLATION AND BASIC FUNCTIONS

1
SECTION
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1
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nHow to install the base station
a) Connect on the base station to a LAN (Local Area Network) port on your broadband connection
(modem, router, hub, switch etc.) using the provided Ethernet cable.
b) Connect the power adapter to an active power outlet and connect on the base station to the power
adapter (12 V, 300 mA, 3.6 VA).
c) Connect on the base station to a telephone socket (if available), using the provided telephone cable
and optional plug.
The light indicator on the front has two functions:
• Always on confirms that the Ethernet cable is connected.
• Blinking indicates that the Ethernet cable is not connected.
a) b) c)
INSTALLATION AND BASIC FUNCTIONS

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1
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nHow to install the handset
1) Push the top of the battery compartment cover on the back of the handset inwards and downwards.
2) Insert the two batteries provided with the handset, making sure that their plus and minus ends are facing
the same way as shown in the illustrations on the sides of the battery compartment.
3) Slide the battery compartment cover shut.
4) Affix the belt clip as illustrated.
5) Connect the power adapter of the charging cradle to an active power outlet.
6) Place the handset in the charging cradle to charge the batteries.
7) Wait for 10 minutes and the batteries will be ready for first-time start-up.
NOTES:
• After completion of the full installation procedure we recommend that you charge the batteries fully
before first use. This takes approximately 6 hours.
• Normally, you need to be within 50 m of the base station to connect successfully.
1 )
100-240V
2 ) 3 )
4 ) 5 )
6 ) 7 )
10 min.
INSTALLATION AND BASIC FUNCTIONS

1
SECTION
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1
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nFirst time start-up
You must complete the following steps the first time you use your DUALphone. Start by turning on the
handset by pressing until the handset turns on.
1) Reset the base station by pressing the button on the back of the unit and insert
the DUALphone in the cradle in order to register with the base station. The
DUALphone screen informs you when ready for next step.
2) Find your preferred language using , then press to select
a language.
3) Confirm your selection by pressing .
4) You are then directed to the Skype Agreement. Use to read the entire text
and then press to accept the agreement.
5) You are then directed to Country setting for landline configuration. Use
to find the country you are located in, then press to select your country.
INSTALLATION AND BASIC FUNCTIONS