Ducati MULTISTRADA V2 2022 User manual

Owner’s manual ENGLISH
1

Dear Ducatista,
thank you for trusting us with the purchase of your new Multistrada V2.
We recommend that you read the use and maintenance manual carefully, to quickly get familiar with your
Ducati and make the most of all its features. In the manual, we provide lots of useful advice and information
on your safety, on how to take care of your bike and on how to maintain its value through correct
maintenance by specialist Service Centres.
You can also find this manual in digital format, always up-to-date, in the dedicated area of the Ducati
website and in the MyDucati App, which can be consulted both from a PC and a phone.
In this way, you will always have the most up-to-date version of the manual available and you will also find
information and frequently asked questions regarding your bike and the world of Ducati.
You can send suggestions for improvement regarding the contents of this Use and maintenance manual to
the following address: [e-mail]
2

This manual forms an integral  of the motorcycle and must be kept with it for its whole service life. If the
motorcycle is resold, the manual must always be handed over to the new owner. The quality standards and
safety of Ducati motorcycles are steadily improved as new design solutions, equipment and accessories are
developed. While the information contained in this manual is current at the time of going to print, Ducati
Motor Holding S.p.A. reserves the right to make changes at any time without notice and without any
obligations. For this reason, the illustrations in this manual might  from your motorcycle. Any and all
reproduction or spreading of the contents herein in whole or in  is forbidden. All rights reserved to Ducati
Motor Holding S.p.A. Any request for  authorisation shall be addressed to this company, specifying
the reasons for request. For any servicing or suggestions you might need, please contact our authorised
service centres.
For  information, please contact us at:
[email protected]
Our Advisors are available to give you suggestions and useful tips.

For  information, please contact the Ducati  by clicking on “Contact us” in the Services
and Maintenance section of the www.ducati.com website.
Our Advisors are available to give you suggestions and useful tips.
Enjoy your ride!
3

Roadside Assistance

The "ACI Global Services" roadside assistance is
in force only in the following countries:
Austria. Belgium, France, Germany, Italy, Ireland,
Luxembourg, Norway, Netherlands, 
United Kingdom, Spain, Sweden, Switzerland.
The Ducati Card Assistance Programme, created in
collaboration with Ducati and ACI Global Services,
 assistance in case of breakdown and/or
accident to the Ducati Customer. The service is
active 24 hours a day, 365 days a year, for 24 months
(in case of extended warranty the relevant conditions
will apply) from the date of delivery of the
motorcycle or for the period of coverage of the Ever
Red warranty extension.
The roadside assistance services include:
●Roadside assistance and towing
●Information Service
● of passengers following roadside
assistance
●Return of passengers or continuation of the
journey
●Recovery of the repaired or found motorcycle
●Repatriation of the motorcycle from abroad
●Search and sending of spare  abroad
●Hotel expenses
●Recovery of the motorcycle  the road in case
of accident
●Advance payment of bail abroad
●Replacement Car
and may be requested in the following countries:
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus,
Denmark, Estonia, Finland, France (including
Corsica, roads open to ordinary  Fyrom (the
former Yugoslav Republic of Macedonia), Germany,
Gibraltar, Greece, Ireland, Iceland, Italy (including
San Marino and the Vatican), Latvia, Lithuania,
Luxembourg, Malta, Montenegro, Norway, the
Netherlands, Poland,  Monaco, United
Kingdom, Czech Republic, Romania, Serbia,
Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey, Ukraine, Hungary.
4


All information is detailed and available on the
Ducati website of the respective country.
Call Centre telephone numbers
To request Assistance:
Event in the country of origin: call the toll-free
number for your country as specified in the first
column of the table.
Event out of the country of origin: call the paid
number for your country including the prefix, as
specified in the second column of the table.
Should you have any problems in calling the number
for your country from abroad, dial the phone number
of the country where the Event has occurred.

If phone numbers are temporarily inactive due
to a malfunction to telephone lines, the Beneficiary
may call the number of ACI Global Servizi Operations
Centre in Italy: [phone].
Andorra [phone]
40
[phone]
40
Austria 0800-22 03 50 [phone]
19398
Belgium 0800-14 134 [phone]
Bulgaria (02)-986 73 52 [phone]
Cyprus 25 561580 [phone]
Croatia 0800-79 87 [phone]
Denmark 80 20 22 07 [phone]
Estonia (0)-69 79 199 [phone]
Finland (09)-77 47 64 00 [phone]
0
France
(+Corsica)
0800-23 65 10 [phone]
FYROM [phone] [phone]
Germany 0800-27 22 774 [phone]
90
Gibraltar 91-594 93 40 [phone]
40
Greece (210)-9462 058 [phone]
058
Ireland 1800-304 500 [phone]
5

Iceland 5 112 112 [phone]
Italy 800744444 +39 02
66.16.56.10
Latvia 67 56 65 86 [phone]
Lithuania (85)-210 44 25 [phone]
Luxembourg 25 36 36 301 [phone]
301
Malta 21 24 69 68 [phone]
Monaco [phone] [phone]
Montenegro 0800-81 986 [phone]
Norway 800-30 466 [phone]
Holland 0800-099 11 20 [phone]
Poland 061 83 19 885 [phone]
 800-20 66 68 [phone]
05
United King‐
dom
00800-33 22 88
77
00800-33 22 88
77
Czech Republic 261 10 43 48 [phone]
48
Romania 021-317 46 90 [phone]
Serbia (011)-240 43 51 [phone]
51
Slovakia (02)-492 05 963 [phone]
63
Slovenia (01)-530 53 10 [phone]
Spain 900-101 576 [phone]
40
Sweden 020-88 87 77 [phone]
([phone])
Switzerland
(+Liechten‐
stein)
0800-55 01 41 [phone]
Turkey (216) 560 07 50 [phone]
50
Ukraine 044-494 29 52 [phone]
52
Hungary (06-1)-345 17 47 [phone]
6

Table of contents
Warranty information ...................... 11
General warranty conditions ...........................11
Infotainment .....................................18
Infotainment (if any)........................................18
Bluetooth device pairing and
management (if any)........................................19
Phone (if any) ................................................... 29
Music (if any) .................................................... 34
General Information........................ 36
Acronyms and abbreviations used in the
Manual................................................................36
Warning symbols used in the manual ..........36
Intended use......................................................37
Rider's obligations .......................................... 38
Rider's training..................................................39
Apparel .............................................................. 40
"Safety ""Best Practices""".............................. 41
Refuelling.......................................................... 43
Carrying the maximum load allowed ........... 44
Information about carrying capacity............ 44
Dangerous products - warnings ................... 45
Vehicle identification number ........................47
Engine identification number ....................... 48
Equipment ........................................................ 49
Main components and devices ..... 58
Position on the vehicle ................................... 58
Tank filler plug ................................................. 59
Seat lock............................................................ 60
Maintaining the  charge.................... 65
Power outlet ......................................................67
Side stand ......................................................... 69
Centre stand ...................................................... 71
Bluetooth control unit.....................................72
Assembling the Ducati side panniers ...........74
Using the side panniers.................................. 82
USB connection ............................................... 86
Adjusting windscreen height......................... 87
7

Adjusting the front fork ................................. 88
Adjusting the rear shock absorber ............... 90
Controls ............................................. 92
Position of motorcycle controls .................... 92
Switchgears .......................................................93
Light control ..................................................... 95
Keys.................................................................... 99
Key-operated ignition switch and
steering lock .................................................... 101
Restoring motorcycle operation via the
PIN code ...........................................................102
Clutch lever ......................................................105
 twistgrip ...........................................106
Front brake lever ............................................107
Rear brake pedal............................................ 108
Gear change pedal..........................................109
Adjusting the position of the
gearchange pedal and rear brake pedal..... 110
Riding the motorcycle ....................111
Running-in recommendations...................... 111
Pre-ride checks................................................ 112
ABS device ....................................................... 114
Engine  ........................................... 115
Moving  ....................................................... 118
Braking ............................................................. 119
Stopping the motorcycle............................... 121
Parking..............................................................122
Refuelling.........................................................124
Tool kit and accessories.................................126
Instrument panel (Dashboard).....127
Instrument panel............................................ 127
Warning lights.................................................128
Main page items ............................................. 132
Main and auxiliary functions........................135
Engine rpm indication ................................... 137
Riding Mode ....................................................138
ABS.................................................................... 141
DTC....................................................................148
DQS - accessory ..............................................154
Function menu................................................156
Heated handgrips...........................................160
ABS enabling/disabling ................................ 161
 menu (SETTING MENU) .................163
Customising the Riding Mode (RIDING
MODE) ..............................................................165
8

Customising the Riding Mode: Engine
............................................................... 167
Customising the Riding Mode: DTC level
...............................................................169
Customising the Riding Mode: ABS
................................................................171
Customising the Riding Mode: DQS
enabling/disabling - accessory .................... 173
Customising the Riding Mode: Reset to
default  (DEFAULT)..........................175
Customising the Riding Mode: Reset to
default  (ALL DEFAULT) ................. 177
Activation of PIN CODE (PIN CODE) .......... 179
Modification of PIN CODE (PIN CODE)......183
Date  (DATE SETTING) .................... 188
CLOCK SETTING.............................................192
Backlighting  (BACKLIGHT).............194
 the unit of measurement
(UNITS SETTING) ...........................................195
Service thresholds (SERVICE INFO)............201
Tyre  and drive ratio (TIRE
CALIBRATION) ............................................... 203
Turn indicator automatic 
feature (TURN INDICATORS)...................... 207
Engine rpm digital indication (RPM) ......... 209
 indication (BATTERY)......................210
Vehicle Hold Control (VHC)........................... 211
Service indication (SERVICE)........................ 213
OIL SERVICE zero warning ...........................214
OIL SERVICE or SERVICE DATE or
DESMO SERVICE indication ........................215
OIL SERVICE or SERVICE DATE or
DESMO SERVICE countdown indication ...216
Warnings/Alarms............................................ 217
Error warnings................................................. 221
Main use and maintenance
operations ....................................... 222
"Checking coolant level and topping up,
if necessary".................................................... 222
Checking brake and clutch fluid level ........ 224
Checking brake pads for wear ..................... 226
Charging the ..................................... 227
Checking drive chain tension ...................... 230
Lubricating the drive chain.......................... 232
Aligning the headlight...................................237
Replacing the high and low beam bulbs... 239
Number plate light.........................................241
Adjusting the rear-view mirrors.................. 242
Tubeless tyres ................................................ 243
Check engine oil level ................................... 245
9

Cleaning the motorcycle .............................. 247
Storing the motorcycle................................. 249
 notes............................................. 249
Vehicle  ............................................251
Scheduled maintenance ..... 252
Scheduled maintenance 
operations to be carried out by the dealer 252
Scheduled maintenance 
operations to be carried out by the
Customer......................................................... 256
Technical data ................................ 257
Weights ........................................................... 257
Dimensions ..................................................... 258
"Fuel, lubricants and other fluids" ............. 259
Engine...............................................................261
Timing system................................................ 262
 data .......................................... 263
Spark plugs ..................................................... 263
Fuel system..................................................... 263
Brakes .............................................................. 263
Transmission .................................................. 264
Frame............................................................... 265
Wheels ............................................................. 265
Tyres................................................................. 265
Suspension...................................................... 266
Exhaust system.............................................. 266
Available colours............................................ 266
Electric system............................................... 267
Open source ....................271
Information about open source  .. 271
Declarations of conformity .......... 272
Declarations of conformity .......................... 272
10

Warranty information
General warranty conditions
1. Warranty content
1.1 Ducati Motor Holding S.p.A. - A Sole 
company- a Company of the Audi Group, with
 in via Cavalieri Ducati no. 3, 40132,
Bologna, Italy  “Ducati”) - guarantees
anywhere in the world where its  service
network is present (see "World Dealer Guide"
available at www.ducati.com) that all of its new
motorcycles, manufactured for road use, for a period
of twenty-four (24) months with no mileage/km
limitation from the delivery date of the motorcycle
to the first owner, shall be free of defects in
workmanship as  and recognised by
Ducati.
1.2 In such cases, the Customer has the right to the
repair or replacement of defective  free of
charge.
1.3 The defective  replaced under warranty
become the  of Ducati.
1.4 The new  replaced under warranty or
repaired are covered by warranty for the remaining
outstanding warranty period of the motorcycle.
1.5 Also, through a specific insurance policy taken
out with ACI GLOBAL S.p.A, Ducati  the
Customer additional roadside assistance services in
the Countries listed in the "Owner's manual",
according to the specific terms and procedures
 therein, which are here fully referred to.
1.6 These general warranty conditions 
the "Warranty Conditions") do not  the
remedies for lack of conformity against the seller
that the consumers have at their disposal by law, free
of charge, in accordance with European regulations,
as implemented in Italy by Legislative Decree no.
206 of 6 September 2005, as amended (so-called
Consumer Code). In the event any one provision of
these Warranty Conditions should conflict with
mandatory law in force in the country of residence or
domicile of the "consumer" such provision shall be
treated as null and void.
11

2. Exclusions
2.1 This warranty  by Ducati is not applicable
to:
●a) motorcycles used in  competitions of
any kind;
●b) motorcycles used in rental service;
●c)  subject to wear and tear during normal
operation of the motorcycle (such as for
example: tyres, final drive, belts, flexible
controls, spark plugs, brake and clutch 
subject to friction, the vehicle  if not
properly maintained using the Ducati 
maintainer);
●d) defects deriving from oxidation or caused by
atmospheric agents extraordinary
environmental conditions or circumstances or
due to irregular or improper washing of the
motorcycle;
2.2 Without prejudice to the provisions of the
mandatory provisions for the protection of the
consumer relating to the legal warranty pursuant to
the national regulations transposing and
implementing European legislation in the countries
belonging to the European Union, the Customer
cannot exercise this conventional warranty for
damage/defects that are unrelated to the
production process such as, by way of example, any
damage/defect deriving from:
●negligence in the execution of the Scheduled
Maintenance Plan specified by Ducati in  5
below;
●incorrect maintenance or repair operations
carried out by  other than the Ducati
Authorised Dealers and/or Service Centres
●assembly of spare  or accessories whose
use is not approved by Ducati;
●failure to comply with the prescriptions for the
use of the vehicle and its equipment as indicated
in the Owner's Manual;
●modifications to the vehicle made by the
Customer and / or third  without the
express approval of Ducati;
●Customer's failure to adhere to any recall
campaigns planned by Ducati.
3. 3 Procedure for claiming the warranty
3.1. To activate this warranty and maintain its validity,
the Customer is required to:
●a)  any motorcycle defects to one of the
Ducati Dealers and/or Authorised Service
Centres listed on the website www.ducati.com
12

as soon as possible with respect to the time of
their discovery, in order to reduce the
consequences that such defects may have on
the functionality and safety of the motorcycle.
●b) comply with the scheduled maintenance plan
foreseen in  5 of these warranty conditions;
1) c) keep adequate documentation of any
maintenance and/or repair work carried out on
the vehicle (service booklet/receipts/invoices
with details of the work carried out and the 
used). A copy of this documentation should be
given to the Dealer/Authorised Service Centre
from whom the warranty claim is made, who will
be able to verify that the work has been carried
out correctly.
3.2 For tracking purposes necessary for the
implementation of safety and technical update
policies in the event of a change of motorcycle
ownership, the new owner must notify Ducati of the
change of ownership advising the Ducati Customer
Service at the contact information available at
www.ducati.com or at the Ducati Authorised Dealers
and/or Service Centres within  (30) days 
change of ownership date.
4. Limitations of liability
4.1 Without prejudice to the national regulations
applicable to the "consumer" and relating provisions
on manufacturer liability, Ducati shall not be held
liable in case of damage to people and/or 
caused by the motorcycle or while using the same.
4.2 Any defects or delays in the repairs or
replacements relating to the motorcycle caused by
Ducati Authorised Dealers and/or Workshops shall
not give the buyer the right to claim damages of any
kind from Ducati, nor to extend the warranty per the
present Warranty Conditions, without prejudice to
the Customer's rights and actions with respect to the
Ducati Authorised Dealer and/or Workshop that may
be negligent/defaulting.
4.3 This warranty, under the conditions specified
herein, is the only conventional warranty  by
Ducati, without prejudice to the possibility of
extension through additional warranties  by
Ducati.
4.4 Ducati reserves the right to make changes and
improvements to any model of its motorcycles,
without the obligation to make said changes to
motorcycles already sold.
4.5 These Warranty Conditions also extend to
subsequent owners of the motorcycle, provided that
13

the provisions under  3 above are complied with.
In any case, Ducati shall not be held liable for defects
of the motorcycle  to the failure to notify
Ducati of the change of ownership of the same.
4.6 Except as for the "consumer", or as otherwise
provided by a mandatory regulation in force in the
country of the Customer, the  of Bologna (Italy)
shall have sole jurisdiction over any controversies
that may arise in connection with these Warranty
Conditions.
4.7 These Warranty Conditions are governed by
Italian law.
5. Scheduled maintenance plan and pre-delivery
5.1 The pre-delivery operations are carried out by the
seller.
5.2 Ducati has defined the scheduled maintenance
plan included in the "Owner's Manual" to keep their
motorcycles at the best possible levels of 
 and safety.
5.3 Exact observance of the coupons, under the
terms set  herein, is a necessary condition to
ensure the maintenance of the vehicle in correct
usage status and the validity of this warranty. The
following compulsory coupons must be carried out
and paid for:
●first coupon: within six (6) months of delivery of
the motorcycle to the Customer, or within the
first 1000 km/600 miles travelled;
●second coupon, upon reaching the mileage
specified in the maintenance schedule and in
any case within twelve (12) months from
previous service coupon.
Customer is solely liable for all costs related to
coupons (labour and materials), including the one at
1,000 km /600 miles.
5.4 Every maintenance operation on the motorcycle
must be carried out in compliance with Ducati's
14

recommendations and procedures, without
limitations, including those  in the "Owner's
Manual”. Any defect/damage to the vehicle caused
by improper or  maintenance will
preclude the applicability of the warranty.
5.5 In order to  that the operations specified
for each service coupon have been duly 
the Dealer and/or Authorised Ducati Service Centre
shall place their stamp and write the necessary notes
on the Service Booklet supplied with the motorcycle,
and the customer shall preserve the receipts/
invoices for the service coupons that detail the
operations  Warranty  may
be subject to the review of these documents by
Ducati Technical Service.
15

If you purchased your motorbike in Australia or New Zealand

A reference to ‘you’ is a reference to the Customer.
If you purchased your motorbike in Australia:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and compensation for any other reasonably fore‐
seeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure.
If you purchased your motorbike in New Zealand:
Our goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. You
are entitled to a replacement or refund for a failure of substantial character and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a failure of substantial character.
16

The benefits given to you by the warranty set out in this Owner’s manual are in addition to any other rights
and remedies you have under a law in relation to the motorcycle. If any provision of the general warranty
conditions set out in this booklet should exclude or limit any rights under the Australian Consumer Law or
the Consumer Guarantees Act 1993 (National Law), such provision is null and void. In circumstances where
your rights under the National Law are greater than your rights under the Warranty, Ducati will honour your
rights under the National Law.
To make a claim under the Warranty you must notify one of the Ducati Authorised Dealers and/or Work‐
shops listed in the “Dealer Locator” (available at www.ducati.com) of any defects of the motorcycle within
two (2) months of becoming aware of the defect. If you have any questions, you may contact Ducati ANZ Pty
Ltd ACN 636 589 430 at Level 6, 895 South Dowling Street, Zetland NSW 2017 or by email at contac‐
[email protected] or by phone on 1300 11 26 06 (AU) / 0800 382 284 (NZ).
You must bear the expense of claiming under the Warranty.
17

Infotainment
Infotainment (if any)
If the Bluetooth control unit is installed, the
infotainment system is activated.
The infotainment system allows devices such as
 rider and passenger helmet intercoms
and satellite navigator to be connected via
Bluetooth, allowing incoming and outgoing phone
calls to be managed and music on the  to
be played.
●For pairing and managing Bluetooth devices,
see page 19.
●For managing phone calls, see page 29.
●For managing the music player see page 34.
18

Bluetooth device pairing and
management (if any)
This function is available only if the Bluetooth
control unit is installed and allows the user to
manage any paired Bluetooth devices and add more.
Use  (1) and (2) to select the item "SETTING
MENU” in the function menu (page 156) and press
 (4).
Select “BLUETOOTH” option, by pressing  (1)
or (2).
Once function is highlighted, press  (4).
The BLUETOOTH menu is not available if the player
is active or when there is an incoming call, a call is in
progress or during recall.
1
24
Fig 1
19