Ducati MULTISTRADA V25 User manual

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Owner’s manual ENGLISH
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Dear Ducatista,
thank you for trusting us with the purchase of your new Multistrada V2S.
We recommend that you read the use and maintenance manual carefully, to quickly get familiar with your
Ducati and make the most of all its features. In the manual, we provide lots of useful advice and information
on your safety, on how to take care of your bike and on how to maintain its value through correct
maintenance by specialist Service Centres.
You can also find this manual in digital format, always up-to-date, in the dedicated area of the Ducati
website and in the MyDucati App, which can be consulted both from a PC and a phone.
In this way, you will always have the most up-to-date version of the manual available and you will also find
information and frequently asked questions regarding your bike and the world of Ducati.
You can send suggestions for improvement regarding the contents of this Use and maintenance manual to
the following address: [e-mail]
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This manual forms an integral  of the motorcycle and must be kept with it for its whole service life. If the
motorcycle is resold, the manual must always be handed over to the new owner. The quality standards and
safety of Ducati motorcycles are steadily improved as new design solutions, equipment and accessories are
developed. While the information contained in this manual is current at the time of going to print, Ducati
Motor Holding S.p.A. reserves the right to make changes at any time without notice and without any
obligations. For this reason, the illustrations in this manual might  from your motorcycle. Any and all
reproduction or spreading of the contents herein in whole or in  is forbidden. All rights reserved to Ducati
Motor Holding S.p.A. Any request for  authorisation shall be addressed to this company, specifying
the reasons for request. For any servicing or suggestions you might need, please contact our authorised
service centres.
For  information, please contact us at:
[email protected]
Our Advisors are available to give you suggestions and useful tips.

For  information, please contact the Ducati  by clicking on “Contact us” in the Services
and Maintenance section of the www.ducati.com website.
Our Advisors are available to give you suggestions and useful tips.
Enjoy your ride!
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Roadside Assistance

The "ACI Global Services" roadside assistance is
in force only in the following countries:
Denmark, Belgium, France, Luxembourg,
Switzerland, Ireland, United Kingdom, Italy, Norway,
Holland, Spain, Austria, Germany, Sweden, 
Canary Islands, Cyprus, Croatia, Czech Republic,
Estonia, Latvia, Lithuania, Finland, Greece, Hungary,
Malta, Poland, Serbia and Montenegro, Slovakia,
Slovenia, Turkey, Ukraine.
The Ducati Card Assistance Programme, created in
collaboration with Ducati and ACI Global Services,
 assistance in case of breakdown and/or
accident to the Ducati Customer. The service is
active 24 hours a day, 365 days a year, for 24 months
(in case of extended warranty the relevant conditions
will apply) from the date of delivery of the
motorcycle or for the period of coverage of the Ever
Red warranty extension.
The roadside assistance services include:
●Roadside assistance and towing
● of passengers following roadside
assistance
●Return of passengers or continuation of the
journey
●Recovery of the repaired motorcycle
●Repatriation of the motorcycle from abroad
●Search and sending of spare  abroad
●Hotel expenses
●Recovery of the motorcycle  the road in case
of accident
●Advance payment of bail abroad
and may be requested in the following countries:
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus,
Czech Republic, Estonia, Finland, France (including
Corsica, roads open to ordinary  Fyrom (the
former Yugoslav Republic of Macedonia), Germany,
Gibraltar, Greece, Hungary, Ireland, Iceland, Italy
(including San Marino and the Vatican), Latvia,
Lithuania, Luxembourg, Malta, Montenegro, the
Netherlands, Norway, Poland,  Monaco,
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Romania, Serbia, Slovakia, Slovenia, Spain, Sweden,
Switzerland, Turkey, Ukraine, United Kingdom.

All information is detailed and available on the
Ducati website of the respective country.
Call Centre telephone numbers
The numbers to contact to request the services
listed above are the following:
Andorra [phone]
40
[phone]
40
Austria 0800-22 03 50 [phone]
19398
Belgium 0800-14 134 [phone]
Bulgaria (02)-986 73 52 [phone]
Cyprus 22 31 31 31 [phone]
Croatia 0800-79 87 [phone]
Denmark 80 20 22 07 [phone]
Estonia (0)-69 79 199 [phone]
Finland (09)-77 47 64 00 [phone]
0
France
(+Corsica)
0800-23 65 10 [phone]
FYROM [phone] [phone]
Germany 0800-27 22 774 [phone]
90
Gibraltar 91-594 93 40 [phone]
40
Greece (210)-9462 058 [phone]
058
Ireland 1800-304 500 [phone]
Iceland 5 112 112 [phone]
Italy 800,744,444 +39 02
66.16.56.10
Latvia 67 56 65 86 [phone]
Lithuania (85)-210 44 25 [phone]
Luxembourg 25 36 36 301 [phone]
301
Malta 21 24 69 68 [phone]
Monaco [phone] [phone]
Montenegro 0800-81 986 [phone]
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Norway 800-30 466 [phone]
Holland 0800-099 11 20 [phone]
Poland 061 83 19 885 [phone]
 800-20 66 68 [phone]
05
United King‐
dom
00800-33 22 88
77
00800-33 22 88
77
Czech Republic 261 10 43 48 [phone]
48
Romania 021-317 46 90 [phone]
Serbia (011)-240 43 51 [phone]
51
Slovakia (02)-492 05 963 [phone]
63
Slovenia (01)-530 53 10 [phone]
Spain 900-101 576 [phone]
40
Sweden 020-88 87 77 [phone]
([phone])
Switzerland
(+Liechten‐
stein)
0800-55 01 41 [phone]
Turkey (216) 560 07 50 [phone]
50
Ukraine 044-494 29 52 [phone]
52
Hungary (06-1)-345 17 47 [phone]
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Table of contents
Warranty information ......................12
General warranty conditions .......................... 12
Infotainment .....................................19
Infotainment (if any)........................................19
Bluetooth device pairing and
management (if any)....................................... 20
Phone (if any) ................................................... 29
Music (if any) .....................................................32
General Information........................ 34
Acronyms and abbreviations used in the
Manual............................................................... 34
Warning symbols used in the manual ......... 34
Intended use......................................................35
Rider's obligations ...........................................36
Rider's training..................................................37
Apparel .............................................................. 38
"Safety ""Best Practices"""..............................39
Refuelling........................................................... 41
Carrying the maximum load allowed ........... 42
Information about carrying capacity............ 42
Dangerous products - warnings ................... 43
Vehicle identification number ....................... 45
Engine identification number ....................... 46
Equipment .........................................................47
Main components and devices ..... 56
Position on the vehicle ................................... 56
Tank filler plug ..................................................57
Seat lock............................................................ 59
Seat height adjustment ................................. 64
Maintaining the  charge.....................67
Power outlet ..................................................... 69
Side stand .......................................................... 71
Centre stand ......................................................73
Bluetooth control unit.....................................74
Assembling the Ducati side panniers ...........76
Using the side panniers.................................. 85
USB connection ............................................... 89
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Adjusting windscreen height......................... 90
Adjusting the front fork .................................. 91
Adjusting the rear shock absorber ............... 92
Motorcycle track alignment variation ..........93
Controls ............................................. 94
Position of motorcycle controls .................... 94
Switchgears ...................................................... 95
Light control ..................................................... 98
"""Hands free"" system"................................ 107
Keys................................................................... 121
Restoring motorcycle operation via the
PIN code ...........................................................128
Clutch lever ......................................................130
 twistgrip ............................................131
Front brake lever ............................................132
Rear brake pedal............................................. 133
Gear change pedal..........................................134
Adjusting the position of the
gearchange pedal and rear brake pedal..... 135
Riding the motorcycle ...................136
Running-in recommendations.....................136
Pre-ride checks................................................ 137
ABS device ....................................................... 139
Engine  ...........................................140
Moving  .......................................................145
Braking .............................................................146
Stopping the motorcycle...............................148
Parking..............................................................149
Refuelling......................................................... 151
Tool kit and accessories................................. 153
Instrument panel (Dashboard).... 154
Instrument panel............................................154
Warning lights.................................................155
Parameter  ......................158
Engine rpm indication (RPM).......................170
Motorcycle speed ........................................... 172
Fuel level .......................................................... 173
Engine Coolant temperature........................ 174
Riding Mode .................................................... 175
ABS.................................................................... 181
DTC................................................................... 188
DQS ...................................................................194
Motorcycle setup............................................196
DSS....................................................................199
Odometer (TOT) ............................................. 203
Menu Functions.............................................204
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Residual range (RANGE) .............................. 206
Average Fuel Consumption (CONS. AVG 1) 207
Trip meter 1 (TRIP 1) ...................................... 209
Trip time (TRIP TIME 1) .................................210
Average speed (SPEED AVG 1)..................... 211
Trip meter 2 (TRIP 2)...................................... 213
Instantaneous fuel consumption (CONS.) .214
Ambient air temperature (T-AIR) ................215
TRIP MASTER .................................................216
Tyre deflation pressure indication (TIRE
PRESSURE) - accessory ................................218
ABS enabling/disabling ................................219
 menu (SETTING MENU) .................221
Customising the Riding Mode .................... 224
Customising the Riding Mode: Engine
.............................................................. 227
Customising the Riding Mode: DTC level
.............................................................. 229
Customising the Riding Mode: ABS
.............................................................. 232
Customising the Riding Mode: DQS
enabling/disabling ........................................ 235
Customising the Riding Mode: DSS
suspension  ........................................ 238
Customising the Riding Mode:
Motorcycle Load Mode................................. 242
Customising the Riding Mode: Reset to
default  (DEFAULT)......................... 246
Customising the Riding Mode: Reset to
default  (ALL DEFAULT) ................248
Display mode  (Info Mode) ............. 249
Pin Code ...........................................................251
Changing the PIN CODE .............................. 256
LAP ................................................................... 262
Backlighting  (Backlight)................. 268
Date  (Date and Clock)..................... 270
Clock  (Date and Clock) .....................273
Unit of measurement  (Units) ........ 276
Service thresholds display (Service)............281
Tyre  and drive ratio (Tyre
Calibration) ..................................................... 282
 motorcycle Load Mode .................. 286
 the tyre sensor reference
deflation pressure (Tyre Pressures) -
accessory .........................................................288
Turn indicator automatic 
feature (Turn indicators ........................ 292
Information (Info) .......................................... 294
LAP time.......................................................... 296
Cruise Control................................................. 299
Vehicle Hold Control (VHC)...........................301
Heated handgrips.......................................... 302
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Service indication (SERVICE)....................... 304
OIL SERVICE zero warning .......................... 305
OIL SERVICE or SERVICE DATE or
DESMO SERVICE indication ....................... 306
OIL SERVICE or SERVICE DATE or
DESMO SERVICE countdown indication .. 307
Warnings/Alarms........................................... 308
Error warnings................................................ 324
Main use and maintenance
operations ....................................... 325
"Checking coolant level and topping up,
if necessary".................................................... 325
Checking brake and clutch fluid level .........327
Checking brake pads for wear ..................... 329
Charging the ..................................... 330
Checking drive chain tension .......................333
Lubricating the drive chain.......................... 335
Aligning the headlight.................................. 340
Replacing the high and low beam bulbs... 342
Number plate light........................................ 344
Adjusting the rear-view mirrors.................. 345
Tubeless tyres ................................................ 346
Check engine oil level ................................... 348
Cleaning the motorcycle .............................. 350
Storing the motorcycle................................. 352
 notes............................................. 352
Vehicle  ........................................... 354
Scheduled maintenance ..... 355
Scheduled maintenance 
operations to be carried out by the dealer 355
Scheduled maintenance 
operations to be carried out by the
Customer......................................................... 359
Technical data ................................360
Weights ........................................................... 360
Dimensions ..................................................... 362
"Fuel, lubricants and other fluids" ............. 363
Engine.............................................................. 365
Timing system................................................ 366
 data ...........................................367
Spark plugs ......................................................367
Fuel system......................................................367
Brakes ...............................................................367
Transmission .................................................. 368
Frame............................................................... 369
Wheels ............................................................. 369
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Tyres................................................................. 369
Suspension...................................................... 370
Exhaust system.............................................. 370
Available colours............................................ 370
Electric system................................................372
Open source ................... 376
Information about open source  ..376
Declarations of conformity ...........377
Declarations of conformity ...........................377
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Warranty information
General warranty conditions
1. Warranty content
1.1. Ducati Motor Holding S.p.A. - A Sole 
company- a Company of the Audi Group, with
 in via Cavalieri Ducati no. 3, 40132,
Bologna, Italy  “Ducati”) - guarantees
anywhere in the world where its  service
network is present (list available at www.ducati.com)
that all of its new motorcycles, manufactured for
road use, for a period of twenty-four (24) months
with no mileage/km limitation from the delivery
date of the motorcycle to the first owner, shall be
free of defects in workmanship as  and
recognised by Ducati.
1.2. In such cases, the Customer has the right to the
repair or replacement of defective  free of
charge.
1.3. The defective  replaced under warranty
become the  of Ducati.
1.4. The new  replaced under warranty or
repaired are covered by warranty for the remaining
outstanding warranty period of the motorcycle.
1.5. Also, through a specific insurance policy, Ducati
 the Customer additional roadside and health
assistance services in the Countries listed in the
“Owner's manual”, according to the specific terms
and procedures  therein.
1.6. The present general warranty conditions
 “Warranty Conditions”) do not in any way
compromise the unalienable rights granted to
individuals falling under the definition of “consumer”
under the law of their respective countries. These
warranty conditions are without prejudice to
national provisions transposing and implementing
Directive 99/44/EC in force in EU countries (in Italy,
Legislative Decree no. 206 of 6 September 2005 -
Consumer Code). In the event any one provision of
these Warranty Conditions should conflict with
mandatory law in force in the country of residence or
domicile of the “consumer”, such provision shall be
treated as null and void.
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2. Exclusions
2.1. This warranty  by Ducati is not applicable
to:
●a) to the Motorcycle that has not fully complied
with the scheduled maintenance plan provided
for in the Owner's Manual;
●b) to the Motorcycle with incorrect maintenance
or repair operations carried out by  other
than the Ducati Authorised Dealers and/or
Service Centres;
●c) to faults due to neglect of the Motorcycle;
●d) to faults concerning  subject to wear and
tear during normal operation of the Motorcycle
(such as: tyres, filters, bulbs, final drive, belts,
flexible controls, spark plugs, brake and clutch
 subject to friction, such as brake plates and
pads, etc.);
●e) to aesthetic defects in painted or chrome-
plated  such as oxidation of the
Motorcycle and/or components thereof, natural
discolouring, etc.;
●f) to faults involving Motorcycle  if not
properly kept charged with a Ducati charge
maintainer;
●g) if the Motorcycle is used in 
competitions of any kind or for damage
resulting from improper use of the Motorcycle,
on the track or on the road;
●h) to the Motorcycle to which modifications not
approved by the manufacturer have been made,
or that has been tampered with in any way and/
or tuned in order to alter its  or with
odometer tampered with;
●i) to the Motorcycle used in commercial or rental
services or otherwise used for professional use;
●j) to the Motorcycle  with non-original
Ducati spare  or accessories or not
authorised by Ducati;
●k) to the use of lubricants with specifications
that do not comply with Ducati's requirements
for the Motorcycle in question;
●l) to failure to comply with the prescriptions for
the use of the Motorcycle and its equipment as
indicated in the Owner's Manual;
●m) to modifications to the Motorcycle made by
the Customer and / or third  without the
express approval of Ducati;
●n) to the Customer's failure to adhere to any
recall and/or update campaigns planned by
Ducati on the Motorcycle.
3. Responsibilities of the Customer
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3.1. To activate this warranty and maintain its validity,
the Customer is required to:
●a) notify one of the Ducati Authorised Dealers
and/or Workshops (list available at
www.ducati.com) of any defects of the
motorcycle within two (2) months 
Customer discovered said defects.
●b) keep adequate documentation of any
maintenance and/or repair work carried out on
the vehicle (receipts/invoices with details of the
activities carried out and the  used). You can
consult the history of the ordinary maintenance
of your motorcycle on the website
www.ducati.com in the MyDucati section or on
the MyDucati app.
3.2. In order to maintain the validity of the warranty
in the event of a change of motorcycle ownership,
the new owner must promptly notify Ducati of the
change of ownership of the motorcycle, by
communicating it on the website www.ducati.com in
the MyDucati section or at the Ducati Authorised
Dealers and/or Workshops.
3.3. If the provisions of points 3.1. and 3.2 are not
observed, this warranty  by Ducati will not
longer be in  and the Customer rights to
warranty  will become null and void.
4. Limitations of liability
4.1. Without prejudice to the national regulations
applicable to the “consumer” and relating provisions
on manufacturer liability, Ducati shall not be held
liable in case of damage to people and/or 
caused by the motorcycle or while using the same.
4.2. Any defects or delays in the repairs or
replacements relating to the motorcycle caused by
Ducati Authorised Dealers and/or Workshops shall
not give the buyer the right to claim damages of any
kind from Ducati, nor to extend the warranty per the
present Warranty Conditions, without prejudice to
the Customer's rights and actions with respect to the
Ducati Authorised Dealer and/or Workshop that may
be negligent/defaulting.
4.3. This warranty, under the terms specified here,
constitutes the sole warranty  by Ducati.
4.4. Ducati reserves the right to make changes and
improvements to any model of its motorcycles,
without the obligation to make said changes to
motorcycles already sold.
4.5. These Warranty Conditions also extend to
subsequent owners of the Ducati motorcycle,
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provided that the provisions under  3 above are
complied with.
4.6. Except as for the “consumer”, or as otherwise
provided by a mandatory regulation in force in the
country of the Customer, the  of Bologna (Italy)
shall have sole jurisdiction over any controversies
that may arise in connection with these Warranty
Conditions.
4.7. These Warranty Conditions are governed by
Italian law.
5. Additional warranty and warranty extensions
5.1 Additional warranties may be provided or
purchased depending on the product and the
country (e.g. 4|Ever Multistrada, Factory Ever Red
and Ever Red). For  details please refer to the
Warranty Contract delivered by your Dealer when
handing over your new motorcycle to the first owner
or on the website www.ducati.com in the MyDucati
section or on the MyDucati app.
6. Scheduled maintenance plan and pre-delivery
6.1. The pre-delivery operations are carried out by
the seller.
6.2. Ducati has defined the scheduled maintenance
plan included in the “Owner's Manual” to keep their
motorcycles at the best possible levels of 
 and safety.
6.3. Exact observance of the coupons, under the
terms set  herein, is a necessary condition to
ensure the maintenance of the vehicle in correct
usage status and the validity of this warranty. The
following compulsory coupons must be carried out
and paid for:
●first coupon: within six (6) months of delivery of
the motorcycle to the Customer, or within the
first 1000 km/600 miles travelled;
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●second coupon: upon reaching the mileage
specified in the maintenance schedule and in
any case within twelve (12) months from
previous service coupon. Customer is solely
liable for all costs related to coupons (labour and
materials), including the one at 1,000 km /600
miles.
6.4. Every maintenance operation on the motorcycle
must be carried out in compliance with Ducati's
recommendations and procedures, without
limitations, including those  in the “Owner's
Manual”. Any defect/damage to the vehicle caused
by improper or  maintenance will
preclude the applicability of the warranty.
6.5. In order to  that the operations specified
for each service coupon have been duly 
the Dealer and/or Authorised Ducati Workshop shall
place their stamp and/or and write the necessary
notes and/or  the digital recording on the
Service Booklet and/or in the dedicated area of the
website ducati.com; it is also necessary to preserve
the receipts/invoices for the service coupons that
detail the operations  This
documentation may be verified by the Ducati
Technical Service for the purpose of providing the
services set  in these Warranty Conditions.
6.6 Ordinary maintenance will be digitally recorded
by the Ducati Dealer and available in the MyDucati
app or on the ducati.com website.
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If you purchased your motorbike in Australia or New Zealand

A reference to ‘you’ is a reference to the Customer.
If you purchased your motorbike in Australia:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and compensation for any other reasonably fore‐
seeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure.
If you purchased your motorbike in New Zealand:
Our goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. You
are entitled to a replacement or refund for a failure of substantial character and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a failure of substantial character.
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The benefits given to you by the warranty set out in this Owner’s manual are in addition to any other rights
and remedies you have under a law in relation to the motorcycle. If any provision of the general warranty
conditions set out in this booklet should exclude or limit any rights under the Australian Consumer Law or
the Consumer Guarantees Act 1993 (National Law), such provision is null and void. In circumstances where
your rights under the National Law are greater than your rights under the Warranty, Ducati will honour your
rights under the National Law.
To make a claim under the Warranty you must notify one of the Ducati Authorised Dealers and/or Work‐
shops listed in the “Dealer Locator” (available at www.ducati.com) of any defects of the motorcycle within
two (2) months of becoming aware of the defect. If you have any questions, you may contact Ducati ANZ Pty
Ltd ACN 636 589 430 at Level 6, 895 South Dowling Street, Zetland NSW 2017 or by email at contac‐
[email protected] or by phone on 1300 11 26 06 (AU) / 0800 382 284 (NZ).
You must bear the expense of claiming under the Warranty.
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Infotainment
Infotainment (if any)
If the Bluetooth control unit is installed, the
infotainment system is activated.
The infotainment system allows devices such as
 rider and passenger helmet intercoms
and satellite navigator to be connected via
Bluetooth, allowing incoming and outgoing phone
calls to be managed and music on the  to
be played.
●For pairing and managing Bluetooth devices,
see page 20.
●For managing phone calls, see page 29.
●For managing the music player see page 32.
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