Duratuf D3 User manual

INSTALLATION INSTRUCTIONS
OWNERS MANUAL
D3 Roller Door Opener

2
WARNING: It is vital for the safety of persons to follow all
instructions. Failure to comply with the installation instructions
and the safety warnings may result in serious personal injury
and/or property and opener damage. Please save these
instructions for future reference.

TABLE OF CONTENTS
1. Components ....................................................................................................................................3
2. Safety Warnings ..............................................................................................................................4
3. Product Features.............................................................................................................................5
4. Installation Instructions................................................................................................................ 6-8
5. Setting and Operating ............................................................................................................... 9-15
6. Common Troubleshooting ....................................................................................................... 16-17
7. Technical Data...............................................................................................................................18
8. Notes .............................................................................................................................................18
1. COMPONENTS
Item Quantity
D3 roller door opener 1
Remote 2
U-clamp and cast iron 1
Extended fork 2
Extended release arm 1
Installation manual 1
Weight bar (optional) 2
3

2. SAFETY WARNINGS
WARNING - It is vital for the safety of persons to follow all instructions. Failure to comply with the
following safety rules may result in SERIOUS PERSONAL INJURY and/or PROPERTY DAMAGE.
INSTALLATION
• Wall switch or transmitter must be installed high enough to make sure children can’t reach them.
• Remove or disengage all garage door locks and mechanisms prior to installation of the opener.
• The garage door must be well balanced. Sticking or binding doors must be repaired by a qualied garage
door installer prior to installation of the opener.
• Connect the garage door opener to a properly earthed general purpose 240V mains power outlet installed
by a qualied electrical contractor. The outlet (and opener) must be positioned so that it is easily accessible.
• If the roller door is the only entrance to the garage, a back up battery must be installed and checked weekly.
• The unit should be installed so that it is protected from the elements. It should not be exposed to water or
rain. It is not to be immersed in water or sprayed directly by a hose or other water carrying device.
• When using auto close mode, a photo electric beam must be tted correctly and tested for operation at
regular intervals. Extreme caution is recommended when using auto close mode. All safety rules must be
followed.
USAGE
• Make sure that the door is fully open before driving in or out of the garage and fully closed before leaving
the driveway.
• Do not operate the garage door opener unless the garage door is in full view and free from objects such as
cars and people. Make sure that the door has nished moving before entering or leaving the garage.
• Do not allow children to operate the garage door opener.
• Do not disengage the door opener for manual use if people or any other objects including motor vehicles are
within the doorway.
• Keep hands and loose clothing clear of the door and door opener at all times.
MAINTENANCE & REPAIR
• Frequently examine the installation, in particular cables, springs and mountings for signs of wear, damage or
imbalance. Do not use the door if repair or adjustment is needed. Do not attempt to repair the door yourself
as hardware is under extreme tension.
• If the installation is damaged, it must be repaired by a qualied person.
• In order for the garage door opener to sense an object obstructing the door, some force must be exerted on
the object. As a result the object, door and/or person may suffer damage or injury. Regularly check to make
sure that the safety obstruction force is working correctly. Test by placing a 50mm high object on the oor
and set as per the installation instructions manual. Failure to follow the manual could result in serious
personal injury and/or property damage. This test must be repeated at regular intervals and the necessary
adjustments made as required.
• Disconnect the power cord from mains power before making any repairs or removing covers. Only
experienced service people should remove covers from garage door openers.
4

3. PRODUCT FEATURES
1. Easy to use. Just press the remote control button or the O/S/D button on the motor to open, stop or close
the roller door.
2. Safe and reliable remote control system featuring rolling code, low coincident code rate.
3. Electronic travel limit switch, easy to operate, stable and reliable.
4. ISS (intelligent safety obstruction system). When performing a close cycle, the door will automatically
reverse if it hit an obstacle or is restricted in some manner. The door will also stop if it is restricted when
opening.
5. Up to 20 different transmitters can be stored in the opener’s memory.
6. Energy-efcient LED light. The light will automatically on when operating and automatically off 3 minutes
later after nish operating.
7. Back up battery terminal available. (Back up battery optional)
8. Auto close mode available. The door will be closed automatically 1 minute after it is fully opened in default
auto close setting.
NOTE: It is compulsory to install a photo electric beam if auto close mode is selected, otherwise the door
may cause personal injury or damage to property. Auto close time is adjustable.
9. Photo beam terminal available.
10. Simple and reliable clutch. Pull down the manual release lever, the door can be manually operated. Push
up the manual release lever, the door will return to auto mode again.
5

4. INSTALLATION INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS FOR
INSTALLATION
Warning: Incorrect installation can lead to severe
injury. Follow this installation instruction.
SIDE ROOM REQUIREMENTS
Fig. 1 shows the minimum and recommended side
room. The distance between the edge of the door
curtain and the inside of the bracket must be at
least 40mm. However, for easier access it is
recommended that at least 95mm is allowed.
1. CHECK OPERATION OF DOOR
BEFORE BEGINNING THE
INSTALLATION CHECK THE
OPERATION OF THE DOOR
The door must be well balanced and be in a
reasonable operating condition. The ideal
operational effort in raising or lowering the
door should not exceed a force of l0kg. Make
sure that all door locks, ropes, chains etc. are
neither released, nor disabled and remove
unnecessary accessories.
2. FIXING OF DOOR WEIGHT BAR
OPTIONAL EXTRA – not required for
majority of installations!
Move the door manually to the mid open
position. Place the weight bar on the bottom
rail, in the middle of the door and secure with
the fasteners provided (FIG. 2). Check the
operation of the door again. If the door feels
heavy it may require extra tension to be added
to the door springs. Refer to the door
Installation manual from the manufacturer on
how to tension the door.
6

3. PINNING THE DOOR TO THE DRUM
Pinning the door’s curtain to its drum maintains security when the
opener is closed. If the curtain is not pinned the door can be
partially opened manually.
a. Fully close the door.
b. Mark a minimum of two (2) drill holes on the drum to each end
of the door.
c. Drill holes using 3.2mm (1/8”) drill bit.
d. Fit M10 x 32mm screws and washers (not supplied) to each of
the four (4) holes.This screw should be positioned as low as
possible in the grove, but make sure that it does not alter the
curtain’s normal lead in to the guide.
PINNED DOORFREE DOOR
Without locking bars
door can be lifted
Without locking bars
door can be lifted
Door secure and will
not lift
BALLOONING DOOR
Pin Points
Screw into the
low part of
grove
4. INSTALLING OPENER
The R3 roller door operator can be xed to the roll up
garage door in a variety of ways. Described below is one
method of xing. Make sure there is enough side room to
slide the drive assembly onto shaft.
NOTE: the instructions for xing the operator to the
door are for right hand installations only.
Installation process (FIG. 3, FIG. 4, and FIG. 5)
1. Check that the door shaft U bolt is securely tightened
on the left hand side of the door.
2. Raise the door and tie a rope around the center to
secure the roll.
3. Support the right hand end of the door with a suitable
prop, e.g. step ladder and soft padding to protect door
surface.
7

WARNING: DO NOT ALLOW CHILDREN/PERSONS
AROUND THE DOOR AND PROP. SERIOUS PERSONAL
INJURY AND/OR PROPERTY DAMAGE CAN RESULT
FROM FAILURE TO FOLLOW THIS WARNING
4. Carefully loosen and remove the right hand door shaft
U-bolt.
5. Make sure that the door supporting prop is secure.
While the door is supported remove the right hand
door mounting bracket from wall.
6. Remove the drive assembly from the packaging. Try to
rotate the drive gear by pushing on the fork (Fig. 6). If
the gear does not rotate the manual mode has to be
selected. To select pull downward the manual release
lever. The drive gear should now rotate freely.
7. Slide the drive assembly over the door axle making
sure that the fork extends into and over one of the
spokes of the door drum wheel.
8. Ret the door mounting bracket to the wall. In some
cases the bracket may have to be re-positioned. Re-t
and tighten the door shaft U-bolt. Remove door
supporting prop and untie the rope from the curtain.
9. Straighten the drive assembly and position as per Fig.
5. Tighten the two locking bolts rmly to secure the
operator.
10. Check the manual operation of the door by raising and
lowering the door. The door should run smoothly.
NOTE: After installation, ensure that parts do not extend
over public footpaths or roads.
8

5. SETTING AND OPERATING
1. O/S/C button
2. PB/GND/PE/+24V terminal
3. Manual release lever
4. Battery backup terminal
5. Programming panel
6. K button (same function as O/S/C button)
H. Hole for battery backup connection
9

5.1 LEFT/RIGHT INSTALLATION SETTING
NOTE: This step must be completed prior to
setting travel limits (4.2) if utilising a left sided
installation. If utilising the standard right sided
installation this step can be ignored.
1. Press and hold the ‘SET’ button until LED
displays gure ‘5’ then release.
2. Press ‘UP’ or ‘DOWN’ button to choose ‘1’
left installation or ‘0’ right installation.
3. Press ‘SET’ button to conrm the setting.
The default setting is right hand
installation.
“0” means right
installation (UP button).
“1” means left
installation (DOWN
button).
Press and hold the SET
button until the LED
display shows 5
Press ‘UP’ button to
choose ‘1’ left
installation.
Press ‘DOWN’ button to
choose ‘0’ right
installation.
Press ‘SET’ button to
conrm setting
Please follow all setup steps from start to nish on initial install to ensure correct functionality of
your new garage door opener. Failure to do so may result in operational issues.
10

SETTING PROCESSES:
Press ‘SET’ button Display ‘1’ Press ‘UP’ or ‘DOWN’ button to adjust the opening height
Press ‘SET’ button Display ‘2’ Press ‘DOWN’ or ‘UP’ button to adjust the closing height
Press ‘SET’ button to conrm the setting
5.2 DOOR TRAVEL LIMIT SETTING
1. Pull down the manual release lever, the door opener
is under manual mode.
2. Open the door by hand until the door touches the
upper door stop (see Fig.7). Close the door by hand
until the door touches the ground (see Fig.8).
3. Push up the manual release lever, the door opener
is now under electric mode.
4. Press ‘SET’ button and hold on until LED displays
gure ‘1’, then adjust the up limit by pressing the ‘up’
button. Fine-tune using ‘up’ or ‘down’ button to
determine the nal up limit position, then press ‘SET’
button to conrm. The display will now show a ‘2’
automatically.
Adjust the down limit by pressing ‘down’ button.
Fine-tuning ‘up’ or ‘down’ button to determine the
nal down limit position, then press ‘SET’ button.
The opener will operate a cycle automatically to
remember the limit positions and the opening &
closing force. If completed correctly, a ‘half 11’ will
be displayed on the control panel indicating that the
unit is in standby mode. If this does not occur then
repeat the steps above.
11

5. Press the RED O/S/C button at the bottom of door operator or K button (FIG.9), conrm the up limit
and down limit are correct. If not, please re-set the travel limit according to above processes until the
limits are correct.
5.3 CODING TRANSMITTER
1. The operator should be under standby mode when coding remotes. Press ‘SET’ button until the coding
light turns on and the operator is under remote learning mode. Press any one button two times on the
remote, the coding light will extinguish. The remote has been coded successfully. Use the same
method to code multiple remotes. Up to 20 can be stored at any one time.
Red light turn onPress ‘CODE’ button
2. Deleting remotes: Press the code button over 8 seconds until display shows C, then it will be under
standby mode. All stores remotes are now deleted.
Press any one
button 2 times
Light turn off
Coding nished
Under standby modeDisplay CPress ‘CODE’ button over 8 seconds
Light ashes
12

4.4.2 Recommended force:5-15 kg resistance is recommended. Lightly lift the door while door closing, the
door can be automatic reverse under approximate 5~15 kg resistance.
5.5 CONNECTING THE PHOTOCELLS (OPTIONAL)*
*The photo beam is an optional unit available as a special
order.
Press ‘SET’ button Display from ‘1’ to ‘3’ Press ‘UP’ or ‘DOWN’ button to adjust the force
The force from 1 to 9
Min force is 1, max force is 9
Press ‘DOWN’ button Display ‘11’ Press ‘UP’ button Display ‘H’ Press ‘SET’ to conrm
2. Activating the photocell function: Press ‘DOWN’ button
and hold on until the LED displays’11’, press ‘UP’ button
the LED displays ‘H’, photocell function is available,
press ‘SET’ to conrm.
Press ‘SET’ to conrm
1. The GND, PE, +24V connections of the terminal block
(green) at the bottom of the door operator are for
photocells,
Please refer the Fig.10. Please choose switch value
style(NC) photocell.
Notice: Close the photo beam function when not utilising
the photo beam sensor.
5.4 SAFETY REVERSE FORCE ADJUSTMENT
1. Press ‘SET’ button and hold on until the LED displays gure ’3’. Press ‘UP’ button to increase the
force, press ‘DOWN’ button to decrease the force. The maximum force is 9, the minimum force is 1.
The default is 3.
13

Please conrm the photocells are well connection and programmed. Please check if the door will be
automatically reversed when encountering an obstacle during door closing.
3. Canceling the photocell function: Press ‘DOWN’ button and hold on until the LED displays ‘H’ , press
‘DOWN’ button the LED displays 11’, to cancel this function, press ‘SET’ to conrm. The default is
close for this function.
WARNING: Close the photo beam function when not utilising photo beam sensor.
5.6 AUTO CLOSE SETTING
Press ‘UP’ button and hold on until the LED displays ‘-’. Press ‘up’ button once, the auto-close time will
increase by 1 minute, the maximum time is 9 minutes. Press ‘down’ button the auto-close time decrease by
1 minute. The auto-close function will be turned off when LED displays 0. Press ‘SET’ button to conrm.
The default setting for this function is 0 (off).
NOTE: The auto close is only available when door is at its full open position. When using auto close mode, a
photo electric beam must be tted correctly and tested for operation at regular intervals.
Press ‘DOWN’ button Display ‘H’ Press ‘DOWN’ button Display ‘11’ Press ‘SET’ to conrm
Press ‘UP’ button Display ‘-’ Press ‘UP’ or ‘DOWN’ button to choose the close time The minute from 1 to 9
Press ‘SET’ to conrm
14

5.7 BATTERY BACKUP CONNECTION
It must use 24V DC 3.5Ah sealed lead acid battery. Please open the light cover to connect the wires of
battery with the battery backup terminal in the control board(Fig.12). The ‘H’ of Fig.11 is a hole for battery
connection wires to through.
15

6. COMMON TROUBLESHOOTING
Symptom Possible Reason Solution
The door does not move
The door is locked or motor
jammed
Mains power not switched on Switch on the mains power
The door is obstructed
Remove the barrier
Unlock the door
Check the motor is turning
The door won’t reverse when
obstructed
The moving force of the motor is
set too high
Decrease the safety reverse
force
The door reverses automatically
when closing
The moving force of the motor is
set too low
Increase the safety reverse
force
There could be an obstruction
under the door Remove obstruction
The door stops automatically
when opening
The moving force of the motor is
set too low
Increase the safety reverse
force
The opener can be controlled by
O/S/C button but not the remote
The remote light doesn’t ash
The battery is loose. Open rear
cover and ensure battery is
connected.
The receiving antenna is not
pulled out Pull out the receiving antenna
Low battery in remote Change the remote battery
The door won’t fully close
The door is beyond the original
up limit setting after power
failure
Reset the limit position as per
instructions
A noise emits from the motor
during the first manual travel
limit setting
The up/down limit position
confirmation
This is normal, no action
required
The door can only open, cannot
close
The photocell function was
activated Close the photocell function
The motor rotates but the door
doesn’t move Motor put into manual mode Push the manual release lever
up
16

Symptom Possible Reason Solution
The door closes when pressing
‘UP’ during limit setting Left / right installation error
Change the installation
direction according to left/right
installation setting in the
instruction manual
2 short beeps from buzzer
means 24V DC motor is not
working correctly
The connection between the
motor and the control board is
broken
Check the connection between
motor and control board
Motor fault Replace the motor
3 short beeps from buzzer
means over-load protection
The door has met an obstacle Remove the obstacle
Door twisted Fix the door
4 short beeps from buzzer
means the potentiometer is not
working correctly
The potentiometer connection to
the control board has broken
Check the connection between
motor and control board
Potentiometer faulty Replace the potentiometer
17

7. TECHNICAL DATA
Input voltage: 200 V AC – 240 V AC 50/60 HZ
Controller voltage: 24 V DC
Max power: 235W
Lifting force: 400N(40kgs)
Working circumstance: -20ºC – +40ºC
Operator limits travel: 4 circles of door drum wheel
Receiver type: 433.92 MHZ ASK rolling code
The Max height of door: 4.5m
8. NOTES
18

19

Distributed in NZ by Duratuf
2A Maui Street, Hamilton 3200
www.duratuf.co.nz
0800 438 274
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