Dynex DX-LCD32-09 - 32" LCD TV Dimensions

FAQs
Dynex 32” LCD HDTV 720p (DX-LCD32-09)
September 30, 2008
I am programming my universal remote, what code is needed?
oPlease use the Dynex universal remote code website to determine the universal remote code you need:
www.dynexproducts.com/universalcontrolcodes.aspx
How do I hook up my external device (e.g., game system, DVD player, VCR, etc.)?
oWhat type of cable are you using?
HDMI Cable
•Connect an HDMI cable to the HDMI 1 or HDMI 2 jack on the side of your TV and to the HDMI Out
jack on the HDMI device.
•To play from an HDMI device:
oTurn on the HDMI device, then set it to the correct mode. See the documentation that came
with the device for further instructions.
oTurn on your TV, then press INPUT. The INPUT SOURCE menu opens.
oPress ^or vto select HDMI 1 or HDMI 2, then press ENTER.
Component Video Cables are red, green and blue. The audio cables will be red and white.
•Connect a component video cable to the COMPONENT IN 1 or COMPONENT IN 2 jacks on the
side of your TV and to the COMPONENT Out jacks on the component device.
•To play from a component video device:
oTurn on the component video device, then set it to the correct mode. See the
documentation that came with the device for further instructions.
oTurn on your TV, then press INPUT. The INPUT SOURCE menu opens.
oPress ^or vto select COMPONENT 1 or COMPONENT 2, then press ENTER.
S-Video Cable has a round end with prongs in a semi-circle and Audio Cables that are red and white.
•Connect an S-Video cable to the S-VIDEO jack on the side of your TV and to the S-Video Out jack
on the S-Video device.
•Connect an audio cable to the L AUDIO and R AUDIO jacks on the side of your TV and to the
Audio Out jacks on the S-Video Device.
•To play from an S-Video Device:
oTurn on the S-Video device, then set it to the correct mode. See the documentation that
came with the device for further instructions.
oTurn on your TV, then press INPUT. The INPUT SOURCE menu opens.
oPress ^or vto S-VIDEO, then press ENTER.
Composite Cables (A/V Cables, Composite Cables) have a yellow video cable, and red and white audio
cables.
•Connect a composite cable to the AV IN jacks on the side of your TV and to the Video Out and
Audio Out jacks on the composite device.
•To play from an Composite Device:
oTurn on the Composite device, then set it to the correct mode. See the documentation that
came with the device for further instructions.
oTurn on your TV, then press INPUT. The INPUT SOURCE menu opens.
oPress ^or vto AV, then press ENTER.

I am having issues with the picture on my TV (e.g., stripe on the screen, blue lines/dots, red line, etc.).
oMake sure your cables are connected correctly and securely to the jacks on the TV.
oThe cables you are using may be bad, try a new set.
oIf you are using an antenna, the signal strength of the channel may be low.
Check the signal strength of the channel by pressing the Display button on the remote. The signal strength
is displayed in the lower right corner of the Display screen.
•If the signal is Weak:
oMake sure your antenna is connected securely to the TV.
oMove the antenna around the room or close to a window.
oUse a basic indoor set-top antenna designed to pick up both VHF and UHF.
OR
Use a set-top antenna that has a built-in signal amplifier.
OR
Use an antenna mounted on your roof or in your attic.
oFor more information about antennas and the available channels in your area, visit
www.antennaweb.org
The UHF band (channels 14 and higher) is more directional than VHF (channels 2-13) and more sensitive
to obstacles (such as trees, tall buildings, and mountains) that lie between your antenna and the broadcast
tower. Getting good UHF reception can be more difficult than VHF.
If you're getting marginal reception of digital signals, both the picture and sound might freeze or break up to
the point that it's not watchable. If you're really on the fringes—either too far from a tower or with too many
obstacles in the way—you'll see a black screen that says "No signal."
Reception can vary by channel, depending on the location and broadcast power level of a given station.
oOther devices (e.g., surround sound receiver, external speakers, fans, etc) may be interfering with your TV. Try
turning one device off at a time to determine which device is causing the interference.
Once you have determined which device is causing interference, please move it further from the TV to
eliminate the interference.
I am receiving the error message “No Signal.”
oMake sure that your cable is properly plugged into your TV and the source device.
oPress INPUT and make sure have selected the correct input for the device or service you are trying to use.
oAre you using a cable/satellite box, cable connected directly to the TV, or an antenna?
If you are using a cable or satellite box you must use the remote that came with that box to change
channels.
•Make sure you have the correct input selected to view channels via the cable or satellite box. For
example, if the cable or satellite box is connected via component cables please press input and
select Component 1 or Component 2 to view your channels.
If you are using cable connected directly to the TV, you need to run an autochannel search.
•To run an autochannel search
oPress MENU. The on-screen menu opens.
oPress <or >to select Channel, then press vto access the Channel menu.
oPress ^or vto select Air/Cable, then press <or >to select Cable.
oPress ^or vto select Auto Scan. Press >or ENTER.
oPress ^or vto select Cable System, then press <or >to select your type of cable or
satellite system. You can select STD, IRC, HRC, or AUTO. If you are not sure what type of
system you have, select AUTO.
oPress ^or vto select Start to Scan, then press >or ENTER to start scanning. Your TV
memorizes all cable channels you receive.
If you are using an antenna, you need to run an autochannel search.
•To run an autochannel search:
oPress MENU. The on-screen menu opens.
oPress <or >to select Channel, then press vto access the Channel menu.
oPress ^or vto select Air/Cable, then press <or >to select Air.
oPress ^or vto select Auto Scan. Press >or ENTER.
oPress ^or vto select Start to Scan, then press >or ENTER to start scanning. Your TV
memorizes all analog and digital channels you receive.
2

How do I program my clock/time?
oPress MENU. The on-screen menu opens.
oPress <or >to select Time, then press vto access the Time menu.
oPress ^or vto select Time Zone, then press <or >to select a time zone. You can select Pacific,Alaska,Hawaii,
Eastern,Central, or Mountain.
oIf your viewing area observes Daylight Savings Time, press ^or vto select Daylight Saving Time, then press <or >to
select On.
oYou are unable to physically change the date or time as this information is automatically be obtained from the digital or
cable signal received by your TV.
I have no sound or my sound has static noise.
oCheck volume levels.
oMake sure the TV volume is not muted.
oMake sure your connections are connected correctly to the jacks on the TV.
oCheck the signal strength of the channel by pressing the Display button on the remote.
If the signal is Weak:
•Make sure your antenna is connected securely to the TV.
•Move the antenna around the room or close to a window
•Use a basic indoor set-top antenna designed to pick up both VHF and UHF.
OR
Use a set-top antenna that has a built-in signal amplifier.
OR
Use an antenna mounted on your roof or in your attic.
•For more information about antennas and the available channels in you area, visit
www.antennaweb.org
•It is possible you are receiving marginal reception. Both the picture and sound may freeze or
break up due to poor reception.
oThe audio cables you are using may be bad, try a new set.
How do I set up my channels or run an autochannel search?
oAre you using a cable/satellite box, cable connected directly to the TV, or an antenna?
If you are using a cable or satellite box you must use the remote that came with that box to change
channels.
•Make sure you have the correct input selected to view channels via the cable or satellite box. For
example, if the cable or satellite box is connected via component cables please press input and
select Component 1 or Component 2 to view your channels.
If you are using cable connected directly to the TV:
•Press MENU. The on-screen menu opens.
•Press <or >to select Channel, then press vto access the Channel menu.
•Press ^or vto select Air/Cable, then press <or >to select Cable.
•Press ^or vto select Auto Scan. Press >or ENTER.
•Press ^or vto select Cable System, then press <or >to select your type of cable or satellite
system. You can select STD, IRC, HRC, or AUTO. If you are not sure what type of system you
have, select AUTO.
•Press ^or vto select Start to Scan, then press >or ENTER to start scanning. Your TV memorizes
all cable channels you receive.
If you are using an antenna:
•Press MENU. The on-screen menu opens.
•Press <or >to select Channel, then press vto access the Channel menu.
•Press ^or vto select Air/Cable, then press <or >to select Air.
•Press ^or vto select Auto Scan. Press >or ENTER.
•Press ^or vto select Start to Scan, then press >or ENTER to start scanning. Your TV memorizes
all analog and digital channels you receive.
3

I am missing channels.
oIt is possible that the Favorite button was pressed accidentally.
Press the Favorite button on the remote.
oMake sure the channel is not blocked by Parental Controls.
oAre you using a cable/satellite box, cable connected directly to the TV, or an antenna?
If you are using a cable or satellite box you must use the remote that came with that box to change
channels.
•Make sure you have the correct input selected to view channels via the cable or satellite box. For
example, if the cable or satellite box is connected via component cables please press input and
select Component 1 or Component 2 to view your channels.
•Reception can vary by channel depending on the broadcast power level of a given station. Contact
your cable or satellite provider.
If you are using cable connected directly to the TV:
•Try running an autochannel search:
oPress MENU. The on-screen menu opens.
oPress <or >to select Channel, then press vto access the Channel menu.
oPress ^or vto select Air/Cable, then press <or >to select Cable.
oPress ^or vto select Auto Scan. Press >or ENTER.
oPress ^or vto select Cable System, then press <or >to select your type of cable or
satellite system. You can select STD, IRC, HRC, or AUTO. If you are not sure what type of
system you have, select AUTO.
oPress ^or vto select Start to Scan, then press >or ENTER to start scanning. Your TV
memorizes all cable channels you receive.
•Reception can vary by channel depending on the broadcast power level of a given station. Contact
your cable provider.
If you are using an antenna:
•Try running an autochannel search:
oPress MENU. The on-screen menu opens.
oPress <or >to select Channel, then press vto access the Channel menu.
oPress ^or vto select Air/Cable, then press <or >to select Air.
oPress ^or vto select Auto Scan. Press >or ENTER.
oPress ^or vto select Start to Scan, then press >or ENTER to start scanning. Your TV
memorizes all analog and digital channels you receive.
•The signal strength of the channel may be low.
oCheck the signal strength of the channel by pressing the Display button on the remote.
The signal strength is displayed in the lower right corner of the Display screen.
•If the signal level is Weak:
•Make sure your antenna is connected securely to the TV.
•Move the antenna around the room or close to a window.
•Use a basic indoor set-top antenna designed to pick up both VHF and
UHF.
OR
Use a set-top antenna that has a built-in signal amplifier.
OR
Use an antenna mounted on your roof or in your attic
•For more information about antennas and the available channels in
your area, visit www.antennaweb.org
oThe UHF band (channels 14 and higher) is more directional than VHF (channels 2-13) and
more sensitive to obstacles (such as trees, tall buildings, and mountains) that lie between
your antenna and the broadcast tower. Getting good UHF reception can be more difficult
than VHF.
oIf you're getting marginal reception of digital signals, both the picture and sound might
freeze or break up to the point that it's not watchable. If you're really on the fringes—either
too far from a tower or with too many obstacles in the way—you'll see a black screen that
says "No signal."
oReception can vary by channel, depending on the location and broadcast power level of a
given station.
4

My picture is not filling the screen. I have black bars around my picture.
oThis is due to the aspect ratio. An increasing amount of digital TV and movies are presented in wide screen (16:9).
oTo change the appearance of the screen, cycle through these four options by pressing the Zoom button on the remote:
Normal: Selects the aspect ratio that matches to source’s aspect ratio (4:3 or 16:9)
Wide: Displays a full-screen image
Zoom: Enlarges the picture. The top and bottom may be cropped.
Cinema: Stretches the image at the edges while maintaining a clear image in the center of the screen.
My TV is not working at all (i.e., will not turn on using remote or button on TV, LED flashing).
oUnplug the power cord, wait a few seconds, plug the cord back in again, then turn on your TV.
oTry plugging the TV into another outlet.
oCheck to see if the outlet power is control by a switch ( for example, for use with a lamp).
oOther devices (e.g., surround sound receiver, external speakers, fans, etc) may be interfering with your TV. Try turning
one device off at a time to determine which device is causing the interference.
Once you have determined which device is causing interference, please move it further from the TV to
eliminate the interference.
oIf these options do not work, please contact In-Home Service at 1-888-BEST BUY (1-888-237-8289).
How do I set up my TV?
oConnecting Devices:
oDo you still have your quick start guide? Have you tried following those directions?
Selecting the best connection:
•To get the best digital audio and picture, use an HDMI connection.
•Component is the 2nd best followed by S-Video and A/V cables (RCA Cables, Composite Cables).
What type of cable are you using?
•HDMI Cable
oConnect an HDMI cable to the HDMI 1 or HDMI 2 jack on the side of your TV and to the
HDMI Out jack on the HDMI device.
•Component Video Cables are red, green and blue. The audio cables will be red and white.
oConnect a component video cable to the COMPONENT IN 1 or COMPONENT IN 2 jacks
on the side of your TV and to the COMPONENT Out jacks on the component device.
•S-Video Cable has a round end with prongs in a semi-circle and Audio Cables that are red and
white.
oConnect an S-Video cable to the S-VIDEO jack on the side of your TV and to the S-Video
Out jack on the S-Video device.
oConnect an audio cable to the L AUDIO and R AUDIO jacks on the side of your TV and to
the Audio Out jacks on the S-Video Device.
•Composite Cables (RCA Cables, A/V Cables) have a yellow video cable, and red and white audio
cables.
oConnect composite cables to the AV IN jacks on the side of your TV and to the Video Out
and Audio Out jacks on the A/V device.
oSetting Up Channels:
Are you using a cable/satellite box, cable connected directly to the TV, or an antenna?
•If you are using a cable or satellite box you must use the remote that came with that box to change
channels.
oMake sure you have the correct input selected to view channels via the cable or satellite
box. For example, if the cable or satellite box is connected via component cables please
press input and select Component 1 or Component 2 to view your channels.
•If you are using cable connected directly to the TV:
oPress MENU. The on-screen menu opens.
oPress <or >to select Channel, then press vto access the Channel menu.
oPress ^or vto select Air/Cable, then press <or >to select Cable.
oPress ^or vto select Auto Scan. Press >or ENTER.
oPress ^or vto select Cable System, then press <or >to select your type of cable or
satellite system. You can select STD, IRC, HRC, or AUTO. If you are not sure what type of
system you have, select AUTO.
oPress ^or vto select Start to Scan, then press >or ENTER to start scanning. Your TV
memorizes all cable channels you receive.
5

•If you are using an antenna:
oPress MENU. The on-screen menu opens.
oPress <or >to select Channel, then press vto access the Channel menu.
oPress ^or vto select Air/Cable, then press <or >to select Air.
oPress ^or vto select Auto Scan. Press >or ENTER.
oPress ^or vto select Start to Scan, then press >or ENTER to start scanning. Your TV
memorizes all analog and digital channels you receive.
Can I get more information about this TV?
oRefer to manual that came with your TV or the Dynex Website: dynexproducts.com/pc-680-23-dynex-32-720p-flat-
panel-lcd-hdtv-matte-black.aspx
I have sound but no picture.
oMake sure the cables are connected correctly and securely to the jacks on the TV.
oThe video cable(s) you are using may be bad, try a new set.
oIf you are using an antenna, the signal strength of the channel may be low.
Check the signal strength of the channel by pressing the Display button on the remote. The signal strength
is displayed in the lower right corner of the Display screen.
•If the signal level is Weak:
oMake sure your antenna is connected securely to the TV.
oMove the antenna around the room or close to a window.
oUse a basic indoor set-top antenna designed to pick up both VHF and UHF.
OR
Use a set-top antenna that has a built-in signal amplifier.
OR
Use an antenna mounted on your roof or in your attic.
oFor more information about antennas and the available channels in your area, visit
www.antennaweb.org
The UHF band (channels 14 and higher) is more directional than VHF (channels 2-13) and more sensitive
to obstacles (such as trees, tall buildings, and mountains) that lie between your antenna and the broadcast
tower. Getting good UHF reception can be more difficult than VHF.
If you're getting marginal reception of digital signals, both the picture and sound might freeze or break up to
the point that it's not watchable. If you're really on the fringes—either too far from a tower or with too many
obstacles in the way—you'll see a black screen that says "No signal."
Reception can vary by channel, depending on the location and broadcast power level of a given station.
oIf this troubleshooting does not work, please contact In-Home Service at 1-888-BEST BUY (1-888-237-8289).
I have poor picture quality.
oMake sure your cable connections are connected securely.
oIf you are receiving service from a cable or satellite provider, reception can vary by channel depending on the
broadcast power level of a given station. Contact your cable or satellite provider.
oIf you are using an antenna, the signal strength of the channel may be low.
Check the signal strength of the channel by pressing the Display button on the remote. The signal strength
is displayed in the lower right corner of the Display screen.
•If the signal level is Weak:
oMake sure your antenna is connected securely to the TV.
oMove the antenna around the room or close to a window.
oUse a basic indoor set-top antenna designed to pick up both VHF and UHF.
OR
Use a set-top antenna that has a built-in signal amplifier.
OR
Use an antenna mounted on your roof or in your attic.
oFor more information about antennas and the available channels in your area, visit
www.antennaweb.org
The UHF band (channels 14 and higher) is more directional than VHF (channels 2-13) and more sensitive
to obstacles (such as trees, tall buildings, and mountains) that lie between your antenna and the broadcast
tower. Getting good UHF reception can be more difficult than VHF.
6

If you're getting marginal reception of digital signals, both the picture and sound might freeze or break up to
the point that it's not watchable. If you're really on the fringes—either too far from a tower or with too many
obstacles in the way—you'll see a black screen that says "No signal."
Reception can vary by channel, depending on the location and broadcast power level of a given station.
oThe video cables you are using may be bad, try a new set.
How do I turn on/off closed captioning?
oPress the CCD button on the remote to select On, On with Mute, or Off.
oAdvanced closed captioning settings can be found in the Menu under Setup.
How do I remove my base?
oThe base is attached via 4 screws that can be found on the back of the TV directly above the base.
Lay the TV face down on the edge of a table or work bench. Make sure to put your TV on a cushion or soft
covering to prevent damaging the case or screen.
Remove the 4 screws that secure the stand column to your TV.
Slide the stand out of the TV.
How do I get headphones to work with my TV?
oConnect the headphone cable to the headphone jack on the side of your TV.
oThe sound will be heard through both the headphones and on the TV speakers.
oPress Mute to hear sound only through the headphones.
oUse the volume buttons on the remote to adjust the volume level.
oYou must remember to press mute again to hear sound through speakers. It will not automatically come on when you
unplug the headphones.
I am trying to connect my computer and I have poor picture quality.
oYou may need to adjust the resolution settings on your computer.
To adjust the resolution on Windows XP:
•Click Start to open the Start menu.
•Select and click on Control Panel.
•In category view:
oClick on Appearance and Themes.
oClick Display.
oIn the Display Properties dialog box, click on the Settings tab.
oSelect monitor number 2.
oDrag the screen resolution slider to the left to decrease the resolution of your monitor,
making text and pictures appear larger or drag the slider to the right to increase the
resolution of your monitor, making text and pictures appear smaller.
oClick Apply to have the new resolution take effect.
oIf the Monitor Settings dialog box appears, look at your display. If you like the new
resolution, click Yes. If you do not like the resolution, click No and adjust the resolution
using the screen resolution slider.
oClick OK.
•In classic view:
oDouble-click Display.
oIn the Display Properties dialog box, click on the Settings tab.
oSelect monitor 2.
oDrag the screen resolution slider to the left to decrease the resolution of your monitor,
making text and pictures appear larger or drag the slider to the right to increase the
resolution of your monitor, making text and pictures appear smaller.
oClick Apply to have the new resolution take effect.
oIf the Monitor Settings dialog box appears, look at your display. If you like the new
resolution, click Yes. If you do not like the resolution, click No and adjust the resolution
using the screen resolution slider.
oClick OK.
To adjust the resolution on Windows Vista:
•Click the Windows icon to open the Start menu.
•Select and click on Control Panel.
7

•Click on Appearance and Themes.
•Click Personalization.
•Click Display Settings.
•Select Monitor 2.
•Drag the screen resolution slider to the left to decrease the resolution of your monitor, making text
and pictures appear larger or drag the slider to the right to increase the resolution of your monitor,
making text and pictures appear smaller.
•Click Apply to have the new resolution take effect.
oIf the Monitor Settings dialog box appears, look at your display. If you like the new
resolution, click Yes. If you do not like the resolution, click No and adjust the resolution
using the screen resolution slider.
oClick OK.
To adjust the resolution on Mac OS 9 and earlier:
•From the Apple menu select Control Panels > Monitors.
•On the Monitors dialog box, make sure you have selected the Monitor panel (click the Monitor
button – it has a sun-like icon).
•On the right of the Monitor panel is a Resolution list. Select one from the list and your monitor will
immediately change its resolution to the one you selected. A higher resolution will make the text
and pictures appear smaller.
•When you are satisfied with your display resolution, close the Monitor/Display Control Panel (File >
Quit or just click the close box).
To adjust the resolution on Mac OS X:
•Open the System Preferences (either from the Dock or from the Apple menu).
•Open the Displays Panel and choose the Display tab.
•On the left of the Displays tab you can select one of the Resolutions from the list. A higher
resolution will make the text and pictures appear smaller.
•Quit or close the System Preferences when done.
oTo adjust PC (VGA) picture settings:
Make sure the TV is in VGA mode, then press MENU. The on-screen menu opens.
Press <or >to select Setup, then press vto access the Setup menu.
Press ^or vto select Advanced, then press >to open the Advanced menu.
Press ^or vto select an option, then press <or >to adjust the option. You can adjust:
•H-Pos: Moves the image left or right
•V-Pos: Moves the image up or down
•Clock: Adjusts the sample frequency
•Phase: Improves image stability
•Auto: Automatically adjusts the image settings
I am trying to connect my computer and I am receiving the error message “Unsupported Mode.”
oYou need to adjust the resolution settings on your computer.
To adjust the resolution on Windows XP:
•Click Start to open the Start menu.
•Select and click on Control Panel.
•In category view:
oClick on Appearance and Themes.
oClick Display.
oIn the Display Properties dialog box, click on the Settings tab.
oSelect monitor number 2.
oDrag the screen resolution slider to the left to decrease the resolution of your monitor,
making text and pictures appear larger or drag the slider to the right to increase the
resolution of your monitor, making text and pictures appear smaller.
oClick Apply to have the new resolution take effect.
oIf the Monitor Settings dialog box appears, look at your display. If you like the new
resolution, click Yes. If you do not like the resolution, click No and adjust the resolution
using the screen resolution slider.
oClick OK.
•In classic view:
8

oDouble-click Display.
oIn the Display Properties dialog box, click on the Settings tab.
oSelect monitor 2.
oDrag the screen resolution slider to the left to decrease the resolution of your monitor,
making text and pictures appear larger or drag the slider to the right to increase the
resolution of your monitor, making text and pictures appear smaller.
oClick Apply to have the new resolution take effect.
oIf the Monitor Settings dialog box appears, look at your display. If you like the new
resolution, click Yes. If you do not like the resolution, click No and adjust the resolution
using the screen resolution slider.
oClick OK.
To adjust the resolution on Windows Vista:
•Click the Windows icon to open the Start menu.
•Select and click on Control Panel.
•Click on Appearance and Themes.
•Click Personalization.
•Click Display Settings.
•Select Monitor 2.
•Drag the screen resolution slider to the left to decrease the resolution of your monitor, making text
and pictures appear larger or drag the slider to the right to increase the resolution of your monitor,
making text and pictures appear smaller.
•Click Apply to have the new resolution take effect.
•If the Monitor Settings dialog box appears, look at your display. If you like the new resolution,
click Yes. If you do not like the resolution, click No and adjust the resolution using the screen
resolution slider.
•Click OK.
To adjust the resolution on Mac OS 9 and earlier:
•From the Apple menu select Control Panels > Monitors.
•On the Monitors dialog box, make sure you have selected the Monitor panel (click the Monitor
button – it has a sun-like icon).
•On the right of the Monitor panel is a Resolution list. Select one from the list and your monitor will
immediately change its resolution to the one you selected. A higher resolution will make the text
and pictures appear smaller.
•When you are satisfied with your display resolution, close the Monitor/Display Control Panel (File >
Quit or just click the close box).
To adjust the resolution on Mac OS X:
•Open the System Preferences (either from the Dock or from the Apple menu).
•Open the Displays Panel and choose the Display tab.
•On the left of the Displays tab you can select one of the Resolutions from the list. A higher
resolution will make the text and pictures appear smaller.
•Quit or close the System Preferences when done.
Can I get more information on wall mounting?
oYou will need to remove the base before you can wall mount the TV.
oAny wall mount that is capable of holding at 32” TV can be used with this TV.
oMounting a TV of this size, it is required that you fasten the mounting brackets using the properly rated hardware
securely to wall studs. If you are not sure how to do this, please contact a professional installer. Improper mounting can
lead to damage of your TV and even injury to persons nearby if the mounting fails.
oFor more information or to purchase a wall mount please visit www.initproducts.com/c-17-tv-wall-mounts.aspx.
Additional help can be accessed by clicking the “Click to Talk” button on a wall mount product page. The
“Click to Talk” button will only be available if the item is currently in-stock.
•Once you click the button all you have to do is enter your Country, phone number, and when to call.
A sales expert will call you to assist you with any questions you may have or to assist you in
purchasing the mount.
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10
Can I get an additional remote?
oAdditional remotes can be purchased from Parts. Please call support at 800-305-2204, where an agent can transfer
you to PartSearch.
Nothing happens when I push buttons on my remote.
oMake sure the TV is plugged in.
oThe supplied batteries are wrapped tightly in clear plastic. Have you removed the plastic from the batteries before you
installed them?
oAre the batteries installed correctly?
Remove the battery compartment cover on the back of the remote control.
Insert the two AAA batteries into the battery compartment. Make sure that the + and – on the batteries align
with the + and – symbols in the battery compartment.
Replace the battery compartment cover.
oPoint the control directly at the remote sensor on your TV. The sensor is located on the lower right corner of the TV.
oRemove any obstacles between the remote control and the remote sensor.
oReplace dead batteries with new ones.
How do I adjust the color on my TV?
oYou can adjust the color using the Picture Menu.
Press MENU. The on-screen menu opens.
Press <or >to select Picture, then press vto access the Picture menu.
Press ^or vto select Color, then press <or >to adjust the level of color intensity (saturation).
OR
Press ^or vto select Color Mode, then press <or >to select from:
•Warm: Intense colors
•Cool: Softer colors
•Normal: Standard colors
Where can I get more information on digital TV?
oFor more information about the transition to digital TV signals, visit:
www.fcc.gov/cgb/consumerfacts/digitaltv.html
www.digitaltips.org
www.dtvtransition.org
www.dtvanswers.com