E-Lins H820QO Series User manual

H820QO User Manual
E-Lins Technology Co.,Limited
Tel: [phone] E-mail: [e-mail] www.e-lins.com
User Manual
Industrial IP68 Grade 2G 3G 4G Cellular Router
H820QO Series
E-Lins Technology Co., Limited
PHONE: [phone]
Email: [e-mail]
WEB: http://www.e-lins.com
ADDRESS: Rm.33, Unit B, Floor 12, U chuanggu, Xinniu Rd,
Minzhi, Longhua, Shenzhen, 518000, China

H820QO User Manual
E-Lins Technology Co.,Limited
Tel: [phone] E-mail: [e-mail] www.e-lins.com
Content
1 Preparation Job before Configuration ································································································4
1.1 Learn Your Router Version and Feature················································································································ 4
1.2 Prepare SIM Card and working condition ············································································································· 5
1.3 Highly recommendation for the configuration······································································································· 6
2 Hardware Installation ·····················································································································6
2.1 Overall Dimension ···················································································································································· 7
2.2 The Ports···································································································································································· 8
2.3 Installment·································································································································································· 8
2.4 SIM/UIM card installed············································································································································· 9
2.5 Grounding ·································································································································································· 9
2.6 Power Supply ···························································································································································· 9
2.8 LED and Check Network Status ··························································································································· 10
3 Software Configuration ················································································································· 11
3.1 Overview ·································································································································································· 11
3.2 How to Log into the Router···································································································································· 12
3.3 How to Config via Router Web ····························································································································· 15
3.3.1 Status overview···················································································································································· 15
3.3.2 Network status ····················································································································································· 16
3.3.3 Firewall status ······················································································································································ 19
3.3.4 Routes··································································································································································· 19
3.3.5 System log···························································································································································· 20
3.3.6 Kernel log······························································································································································ 21
3.3.7 Realtime graphs··················································································································································· 22
3.3.8 VPN ······································································································································································· 23
3.4 System Configuration············································································································································· 26
3.4.1 Setup wizard ························································································································································ 26
3.4.2 System ·································································································································································· 27
3.4.3 Password ······························································································································································ 28
3.4.4 NTP········································································································································································ 29
3.4.5 Backup/Restore ··················································································································································· 30
3.4.6 Upgrade ································································································································································ 30
3.4.7 Reset ····································································································································································· 31
3.4.8 Reboot··································································································································································· 32
3.5 Services configuration············································································································································ 32
3.5.1 ICMP check ·························································································································································· 32
3.5.2 VRRP ···································································································································································· 34
3.5.3.1 Failover basic settings····································································································································· 35
3.5.3.2 Failover Advanced settings····························································································································· 36
3.5.4 SNMP ···································································································································································· 37
3.5.5 GPS ······································································································································································· 39
3.5.6 SMS······································································································································································· 40
3.5.7 VPN ······································································································································································· 45

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3.5.7.1 IPSEC ································································································································································ 45
3.5.7.2 PPTP·································································································································································· 48
3.5.7.3 L2TP··································································································································································· 51
3.5.7.4 OpenVPN ·························································································································································· 54
3.5.7.5 GRE tunnel························································································································································ 55
3.5.9 Connect Radio Module ······································································································································· 61
3.6 Network Configuration ··········································································································································· 62
3.6.1 Operation Mode ··················································································································································· 63
3.6.1.1 Gets two LAN Ethernet Port for H820QO····································································································· 63
3.6.2 Mobile configuration············································································································································ 64
3.6.3 Cell mobile data limitation ·································································································································· 69
3.6.5 wired-WAN···························································································································································· 73
3.6.6 WiFi Settings ························································································································································ 75
3.6.6.1 WiFi General configuration ····························································································································· 76
3.6.6.2 WiFi Advanced Configuration························································································································· 76
3.6.6.3 WiFi Interface Configuration ··························································································································· 77
3.6.6.4 WiFi AP client···················································································································································· 79
3.6.7 Interfaces Overview ············································································································································ 81
3.6.8 Firewall·································································································································································· 82
3.6.8.1 General Settings··············································································································································· 82
3.6.8.2 Port Forwards ··················································································································································· 82
3.6.8.3 traffic rules························································································································································· 83
3.6.8.4 DMZ···································································································································································· 87
3.6.8.5 Security······························································································································································ 88
3.6.10 Switch·································································································································································· 90
3.6.11 DHCP and DNS ················································································································································· 91
3.6.12 Diagnostics························································································································································· 93
3.6.13 Loopback Interface ··········································································································································· 94
3.6.14 Dynamic Routing ··············································································································································· 94
3.6.15 QoS ····································································································································································· 96
3.6.16 Guest LAN(Guest WiFi)···································································································································· 98

H820QO User Manual
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Chapter 1
1 Preparation Job before Configuration
1.1 Learn Your Router Version and Feature
1) H820QO series contains different version and option feature. Please learn it before using it.
H820QO series defines the model as follows,
Notes: please be informed the following features are option. Please indicate with
your orders.
1) WiFi Feature
2) GPS / GNSS feature

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3) DC5V~60V input
4) NMS (E-Lins Network Management System)
5) DI/DO (Digital Input /Output): H820QO does not include this feature default, please skip
the DI/DO feature in the manual.
6) DTU (Serial Port): H820QO does not include this feature default, please skip the DTU
feature in the manual.
2) Find the modem type info at the back cover of the router. This will be used while do configuration.
For example: the following label indicates the version, type and inside module modem.
The module modem name is “MC7304”, remember this and will select this module name while do
configuration.
1.2 Prepare SIM Card and working condition
1. H820QO router has different version. Study your router version before installation.
2. For GSM/GPRS/EDGE/HSDPA/HSUPA/HSPA/HSPA+/4G LTE version, please get a SIM
card with data business.
3. For CDMA2000 EVDO/CDMA1x version, please get a UIM card with data business or
inform us before order if the network uses non-ruim (nam-flashing).
4. Make sure the sim card or uim card is with enough data business and balance.
5. Make sure the signal is good enough where you test or install the router. Weak signal will
make the router no work. If you find your signal strength is not good, please contact us for

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high gain antenna.
6. Different countries and carriers use different network band and frequency. E-Lins packs
units with free world-wide-use antenna. It can work, but the data speed or signal may not be
good at your sites. Please buy dedicated high gain antenna from your local suppliers or
contact E-Lins to OEM/ODM the antenna.
1.3 Highly recommendation for the configuration
The wireless cellular is unstable sometimes with some uncertain issue. In order to keep the
router working in the best condition, it is highly recommended that the Cell ICMP Check
feature is activated. Please refer to chapter 3.5.1 to configure.
Chapter 2
2 Hardware Installation
This chapter mainly describes the appearance, model and function of H820QO series and how to
install and set the configurations.
1. Overall Dimension
2. Outlook Description
3. Installment

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2.1 Overall Dimension

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2.2 The Ports
SIM: SIM/UIM card port.
LAN/POE: LAN RJ45 Ethernet ports. Supporting POE passive.
WAN/POE: WAN RJ45 Ethernet ports. Supporting POE passive.
RESET: system reset button
DC: POE power socket. DC5~40V, DC5~60V option depends on the router version.
Antenna Connection Table
Antenna Connector
Marks
EXT ANT for cell N-type antenna
H820QO Cell/WiFi/GPS antennas are built-in the case.
2.3 Installment
H820QO series should be installed and configured properly before putting in service. The
installation and configuration should be done or supervise by qualified engineer.

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Notes:
Do not install H820QO series or connect/disconnect its cable when it is power on.
2.4 SIM/UIM card installed
If your router has SIM/UIM card protector, please remove it, insert the SIM Card correctly, and
fix the protector.
If your router has no SIM/UIM card protector, please insert the SIM Card correctly.
Notes:
SIM/UIM card does not reach the designated position, the equipment cannot find a card,
can't work normally, therefore inserted a try to check again for a SIM Card is stuck fast.
2.5 Grounding
To ensure a safe, stable and reliable H820QO series operation, Router cabinet should be
grounded properly.
2.6 Power Supply
H820QO series can be applied to complicated external environment and usually the power
range is very large. So in order to fit the complicated application environment and improve
the stability of the system, H820QO series is designed with advanced power management
technology. POE for power.
Normally, H820QO series input powers supply is +5～+40V (if your H820QO support 60V,
the option is +5~+60V). In most cases, the standard configuration is 12V/1A.
Attention:
The H820QO only support POE (Power over Ethernet)for power. It supports 5-40VDC
default, if the POE voltage is 48V, please order 5-60VDC version, otherwise it will defeat the
hardware of H820QO.

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2.8 LED and Check Network Status
Please connect the antenna after you successfully connect to the cable. And then insert the
valid SIM/UIM card and provide the power to the H820QO series via the cable. After provide the
power to H820QO, if the SYS LED starts to blink in a few seconds, that means the system
start-up is normal; if the CELL LED works, that means the network is online; if the VPN light
works, that means VPN tunnel has been set up. Please refer to the below table for the situation
of the indication lights.
LED Indication Light Description
SYS On for 25 seconds On for 25 seconds after power supply
blink System set-up normally
Off or still on after 25
seconds
System set-up failure
WiFi On WiFi is Enabled
Off WiFi is Disabled
NET1 On SIM1 Online to the Internet/Private Networks
Off SIM1 Not online
NET2 On SIM2 Online to the Internet/Private Networks
Off SIM2 Not online
SIG1 blink ( 2 seconds for
on, and 2 seconds
for off)
SIM1 Signal bar is 1
blink ( 1 seconds for
on, and 1 seconds
for off)
SIM1 Signal bar is 2

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blink ( 0.5 seconds
for on, and 0.5
seconds for off)
SIM1 Signal bar is 3
Off SIM1 No signal, or signal checking is not ready
SIG2 blink ( 2 seconds for
on, and 2 seconds
for off)
SIM2 Signal bar is 1
blink ( 1 seconds for
on, and 1 seconds
for off)
SIM2 Signal bar is 2
blink ( 0.5 seconds
for on, and 0.5
seconds for off)
SIM2 Signal bar is 3
Off SIM2 No signal, or signal checking is not ready
LAN blink Data transmission in Ethernet
Off Ethernet connection abnormal
On Ethernet is connected
WAN blink Data transmission in Ethernet
Off Ethernet connection abnormal
On Ethernet is connected
Chapter 3
3 Software Configuration
1. Overview
2. How to Log into the Router
3. How to Config via Router Web
3.1 Overview
H820QO series routers with built-in WEB interface configuration, management and debugging

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tools, user should configuration the parameters first; and it could be altered the parameters
flexibility and software upgrades and simple testing. User can set up and manage the
parameters of the router on its interface, detail step are bellow:
3.2 How to Log into the Router
3.2.1 Network Configuration of the Computer.
The router default parameters as follow
Default IP: 192.168.1.1, sub mask: 255.255.255.0.
There are two ways to set the PC’s IP address.
Way 1) Manual setting
Set the PC IP as 192.168.1.xxx (xxx = 2~254), subnet mask: 255.255.255.0, default
gateway: 192.168.1.1, primary DNS: 192.168.1.1.
Way 2) DHCP
Choose Obtain an IP address automatically and Obtain DNS server address automatically.

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After IP setting, check it by ping. Click Windows start menu, run, execute cmd command.
Input ping 192.168.1.1 in the DOS window.

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This information means the connection is work.
This information means the connection is failure. If so, please check the network cable
connection and IP address setting, and can refer to Chapter 4.9.
3.2.2 Log into Router
Open the Web Browser, and type http://192.168.1.1 into the address field and press
Enter bottom in your computer keyboard.
Type User Name admin and Password admin in the Login page, and then press the
Login button.
If you type into the correct User Name and Password, you will get the access into the
Router’s status overview page.

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3.3 How to Config via Router Web
3.3.1 Status overview
Click Status in the navigation bar, and then click Overview.

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3.3.2 Network status
Network status pages show detail information of cell mobile interface, WAN and LAN.
Cell mobile interface page:

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WAN status page:

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LAN status page:

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3.3.3 Firewall status
Firewall status page shows IPv4 and IPv6 rules and counters. The final user can reset counters
and restart firewall functionality here.
3.3.4 Routes
Routes page shows rules which are currently active on this router. And ARP table is displayed
as well.

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3.3.5 System log
This page shows system log from system boot up. System log is not saved when router restarts.
It can be exported by click button Export syslog.