Specifications are subject to change without notice.
EARTHQUAKE SOUND 5-YEAR LIMITED WARRANTY
EARTHQUAKE SOUND • EARTHQUAKE SOUND 5-YEAR LIMITED WARRANTY2
Earthquake warrants the original purchaser that all Factory Sealed NewAudio surround & dust cap, burnt speaker voice coil.
Products to be free from defects in material and workmanship under normal • Fading and or deterioration of speaker components & finish due to
andproperuseforaperiodoffive(5)yearsfromthedate ofpurchase(asshown improper exposure to elements.
on the original bill of sale with serial number affixed/written on it). The five (5) • Bent amplifier casing, damaged finish on the casing due to abuse, misuse
year warranty period is valid only if an authorized Earthquake dealer properly or improper use of cleaning material.
installs the product and the warranty registration card is properly filled out and • Burnt tracers on PCB.
sent to Earthquake Sound Corporation. If a non-authorized party installs the • Product/part damaged due to poor packaging or abusive shipping
product,aninety(90)daywarrantyperiodwillbeapplied. conditions.
• Subsequent damage to other products.
(A) Five (5) years limited warranty plan coverage guidelines:
warranty claim will not be valid if the warranty registration card is not
• First year: Earthquake pays for labor, parts, and ground freight (only in US properly filled &returned to Earthquake with a copyof the sales invoice.
A
mainland,notincludingAlaskaandHawaii)(shippingtousisnotcovered). Warrantycardislocatedonthelastpageofthismanual.
• Second year: Earthquake pays for labor and parts only, customer must pay (E) Service Request:
freightbothways.
• Third, fourth & fifth year: Earthquake pays labor only. Customer must pay To receive product service, contact Earthquake service department at (510)
forpartsandfreightbothways. 732-1000 and request an RMA number (Return MaterialAuthorization). Items
shipped without a valid RMAnumber will be refused. Make sure you provide us
(B) Warning: withyourcomplete/correct shippingaddress,a valid phonenumber,and abrief
descriptionoftheproblemyouareexperiencingwiththeproduct.Inmostcases,
Products (sent for repair) that are tested by Earthquake technicians and our technicians might be able to resolve the problem over the phone; thus,
deemed to have no problem(s) will not be covered by the five (5) year limited eliminatingtheneedtoshiptheproduct.
warranty. Customer will be charged a minimum of one (1) hour of labor (at the
ongoingrates)plusshippingchargesbacktocustomer. (F) Shipping Instructions:
(C) Earthquake will repair or replace - at our option - all defective Product(s) must be packaged in its original protective box(es) to minimize
products/parts subject to the following provisions: transport damage. Shipper claims regarding items damaged in transit must
be presented to carrier. Earthquake Sound Corporation reserves the right to
• Defective products/parts have not been altered or repaired by other than an refuse improperly packed product. Original bill of sale must accompany
Earthquakefactory-approvedtechnician. product returned for service. We encourage you to include with the package
• Products/parts are not subjected to negligence, misuse, improper use or a written description of the problem. Ship product to: Earthquake Sound
accident, damaged by improper line voltage, used with incompatible products Corp. 2727 Mc Cone Avenue, Hayward, CA 94545. Ph (510) 732-1000. You
or have its serial number or any part of it altered, defaced or removed, or have are responsible for the cost of shipping the product to Earthquake Sound
beenusedinanywaythatiscontrarytoEarthquake'swritteninstructions. Corporation.
(D) Warranty Limitations: (G) Disputes Resolution:
Warranty does not cover products that have been modified or abused, All disputes - between clients and Earthquake Sound Corporation - resulting
including but not limited to the following: from the five (5) years limited warranty policy must be resolved according to
• Damages to speaker cabinet and cabinet finish due to misuse, abuse or the laws & regulations of the county of Alameda -California.
improper use of cleaning materials/methods.
• Bent speaker frame, broken speaker connectors, holes in speaker cone,
Five (5) year limited warranty
PRODUCT REGISTRATION
Yoursubwoofer(s) beregistered by returningthe Product Registrationcard attached tothis manual orby visiting
www.earthquakesound.com/form_reg.htm.Pleasealsoretainthebillofsale,whichrepresentsproofofpurchase
andhelpsexpeditewarrantyissues. SERIAL NUMBER
We recommended that you place or write
your serial number here for future
reference, ifnecessary.