2 | P a g e
1. Introduction ........................................................................................... 3
1.1 Printer external features..................................................................................................................... 4
1.2 Printer internal features ...................................................................................................................... 5
1.3 Ribbon cartridge features................................................................................................................... 6
1.4 Display and Buttons............................................................................................................................ 7
2. Printer installation................................................................................. 8
2.1. Connecting a power and a USB cable.............................................................................................. 8
2.2. Installing the ribbon............................................................................................................................. 9
2.3. Loading the cards..............................................................................................................................12
2.4. The withdrawal of printed cards......................................................................................................14
2.5. Driver installation (Windows 7 / 8 / 10)..........................................................................................15
3. Driver configuration .............................................................................19
3.1. Printer Properties...................................................................................................................................19
3.2. Advanced Options .................................................................................................................................22
3.3. Other settings.........................................................................................................................................25
4. Utilities ..................................................................................................28
4.1. Card Printer Config................................................................................................................................ 28
4.3. Card Printer Test...................................................................................... Error! Bookmark not defined.
4.4. Firmware update ....................................................................................................................................37
5. Troubleshooting...................................................................................39
5.1. Error Message ........................................................................................................................................39
5.2. Cleaning the printer...............................................................................................................................43
5.3 TPH (Thermal Print Head) replacement...............................................................................................47
5.4. Card movement......................................................................................................................................49
5.5. Printing quality.......................................................................................................................................50