EasyIO FW Series User manual

EasyIO FW Series –Network Connectivity v2.0
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EasyIO FW Series
Network Connectivity Guide

EasyIO FW Series –Network Connectivity v2.0
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Document Change Log
16th August 2017
Document created.
16th Sept 2017
Added more information for wireless network configurations.
Added web page network configurations guide.
22th Dec 2017
Added Network config page new menu.
11th Jan 2018
Edited secondary default gateway- there is no gateway for secondary SSID.
25th June 2018
Edited the auto reboot property.
New property introduced.
25th Sept 2018
Edited Network configuration recommendation.
Added antenna mounting details and recommendation.
17th Dec 2018
Updated disclaimer and support channel emails addresses
Updated Network Manager under the Utility Menu.
17th Jan 2019
Added signal strength info vs percentage.
19th March 2019
Note for password maximum character supported for both SSID and client mode.
Max characters supported is 32.
17th Dec 2019
Updated network configuration images to reflect new firmware. Firmware 16f.

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Disclaimer
Confidentiality Notice
The information contained in this document is confidential information of EasyIO Holdings Pte Ltd. Such
information and the software described herein, is furnished under a license agreement and may be used
only in accordance with that agreement.
The information contained in this document is provided solely for use by EasyIO Holdings Pte Ltd
employees, licensees, and system owners; and, except as permitted under the below copyright notice, is
not to be released to, or reproduced for, anyone else.
While every effort has been made to assure the accuracy of this document, EasyIO Holdings Pte Ltd is not
responsible for damages of any kind, including without limitation consequential damages, arising from
the application of the information contained herein. Information and specifications published here are
current as of the date of this publication and are subject to change without notice. The latest product
specifications can be found by contacting our corporate headquarters or support channel.
Trademark Notice
EasyIO logo are registered trademarks of EasyIO Holdings Pte Ltd.
CPT Tool is by Online Tools Inc.
BACnet and ASHRAE are registered trademarks of American Society of Heating, Refrigerating and Air-
Conditioning Engineers. All other product names and services, mentioned in this publication, that are
known to be trademarks, registered trademarks, or service marks are the property of their respective
owners.
Copyright and Patent Notice
This document may not, in whole or in part, be copied, photocopied, reproduced, translated, or reduced
to any electronic medium or machine-readable form without prior written consent from EasyIO Holdings
Pte Ltd
Copyright © 2019 EasyIO Holdings Pte Ltd. All rights reserved
Disclaimer
The material in this manual is for information purposes only. The contents and the product it
describes are subject to change without notice. EasyIO Holdings Pte Ltd makes no
representations or warranties with respect to this manual. In no event shall EasyIO Holdings Pte Ltd be
liable for any damages, direct or incidental, arising out of or related to the use of this manual.
EasyIO Holdings Pte Ltd
101, Cecil Street #09-07
Tong Eng Building
Singapore 069533
Worldwide and Asia Pacific Support : [e-mail]
Americas Support : [e-mail]
Europe Support : [e-mail]

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Federal Communication Commission Interference Statement This
equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate this equipment.
FCC Caution
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator &
your body.
RF Exposure: A distance of 20 cm shall be maintained between the antenna and users, and the
transmitter module may not be co-located with any other transmitter or antenna.

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Table of Contents
Prerequisites ...................................................................................................................................................6
Introduction ....................................................................................................................................................6
Network and Wireless.....................................................................................................................................7
Wireless Network (Wi-Fi)............................................................................................................................7
Ethernet LAN ............................................................................................................................................10
Default IP address.........................................................................................................................................10
What is DHCP and Static IP address..............................................................................................................12
FW Series DHCP Server.............................................................................................................................12
FW Series DHCP Client..............................................................................................................................13
Static IP .....................................................................................................................................................13
Establish a connection to FW Series controller ............................................................................................14
Ethernet LAN ............................................................................................................................................14
Manual Static IP....................................................................................................................................14
Automatic IP .........................................................................................................................................15
Wi-Fi..........................................................................................................................................................16
Main Wi-Fi SSID ....................................................................................................................................16
Secondary Wi-Fi SSID............................................................................................................................16
Connecting to FW Series (CPT Tool) .............................................................................................................21
Connecting to FW Series (Web Browser)......................................................................................................22
Network Interface Configuration..................................................................................................................23
Network Interface.....................................................................................................................................24
Network Configurations ...........................................................................................................................27
Secured Wi-Fi Connection ........................................................................................................................30
Network Connection Mode ..........................................................................................................................31
Access Point (AP) mode ............................................................................................................................31
Repeater mode .........................................................................................................................................34
Network Connection Recommendation .......................................................................................................37
Technical Support .........................................................................................................................................41

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Prerequisites
1. Web browser.
2. Latest CPT Tool
3. The EasyIO FW Series Sedona Controller running latest firmware.
4. Wi-Fi signal site survey using a Wi-Fi scanner. Refer to below note.
5. Always upgrade the firmware of a brand new purchase controller for optimum performance.
A SITE SURVEY IS MANDATORY FOR ANY FW INSTALLATION. An undocumented site
survey will void any return or warranty of FW products. The wireless site survey is used
to determine the number and placement of devices necessary to provide sufficient signal
coverage to support a minimum data rate or throughput. A wireless site survey also
detects interference coming from other sources that could degrade the performance of
the wireless communication among devices. Obstacles that may interfere with signal
strength include:
Concrete
Brick
Rebar
Elevators
Stairwells
Satellite Dishes
Power sources
Heavy machinery
Cordless Phones
Wireless Video
Wireless Speakers
RF Radio
Monitors and LCD displays
Microwave Ovens
Chicken wire
Tinted Windows
Neighboring WiFi devices
Sensors
Bluetooth devices
Introduction
The goal of this manual is to give customers an understanding on the functionalities FW can deliver on a
IP Based network with goes much further than a Standard IP Based controller like FG was .
The use of this manual assumes that the user have basic knowledge on IP Networks terms and
functionalities that we do not cover on this manual rather than as examples

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Network and Wireless
EasyIO FW series has an onboard wireless module and 2 ethernet ports.
Wireless Network (Wi-Fi)
The wireless module comply to IEEE 802.11 standards.
It supports IEEE 802.11 b/g/n standard.
Each unit is supplied with two (2) 2dBi RP-SMA female jack antenna.
Antenna supplied are Omni Direction antenna where it emits its radio signal equally in all direction in a
single plane.
Make sure both antennas are used for best performance.
If antenna is not install Wi-Fi scanning will fail.
Position the antenna where it in parallel to access point antenna.

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Each FW Series Wi-Fi has preset at factory Wi-Fi access point ID (SSID).
Each unit has 2 Wi-Fi Access Point, main SSID (SSID 1) and secondary SSID (SSID 2).
By default secondary SSID is hidden.
SSID 1 : FW-xxxx , where xxxx is the last 4 digit of the MAC address 01.
SSID 2 : Conf-xxxx , where xxx is the last 4 digit of the MAC address 01.
Mac Address label located at the bottom casing top right hand corner of each FW series controller.
The MAC address label is available on the circuit board as well , above the ethernet ports.
Password for both SSID is 12345678.
** Please change the password to secure the connection**

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SSID
SSID Name
SSID
password
SSID visibility
DHCP Server by default
Main SSID
FW-xxxx
xxxx = last 4 digit of MAC address
12345678
Yes
Enable
Secondary
SSID
Conf-xxxx
xxxx = last 4 digit of MAC address
12345678
Hidden
Enable
**Important Note**
Supplied antennas are Wi-Fi 2.4Ghz, 2dBi antennas.
DO NOT use any other antenna which are not compatible with 2.4GHz Wi-Fi
In some installation where obstructions exist such as dry wall, concrete wall, air conditioning duct
works higher gain antenna is required to maintain its signal reception.
If required higher gain antenna can be purchase from any local computer store.
Antenna extension cable with magnetic base mount can also be used.
Do take note that using or extending the antenna with an antenna extension cable reduce its gain.
Generally for every 5 feet of antenna extension wire run it losses 2dBi.
Each dBi lost is equivalent to 20% of transmission power.
For best performance, maintain signal strength 65% and above.
Image below shows signal strength of 67%.
This information is available in the “Network Configuration Page” access via the “Utility” menu at the
side bar.
Ethernet LAN
The onboard 2 ethernet ports function as a normal network switch.
The network switch supports 10/100 Mbps Half Duplex and Full Duplex.
Each network port support Auto-MDI/MDIX (Auto crossover).
This feature eliminates the need for a cross over cable if two EasyIO FWs are connected to each other
without a hub or switch.
Default IP address
EasyIO FW Series details are as below.
Primary Network (Main Wifi SSID and Ethernet)
Default IP address : 192.168.10.30
Default Subnet : 255.255.255.0
Default Gateway : 192.168.10.1
Main SSID password : 12345678

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Secondary Network (Conf Wifi SSID)
Default IP address : 192.168.14.1
Default Subnet : 255.255.255.0
Secondary SSID password: 12345678
Sedona Login via CPT
Username : admin
Password : <no password>
Web Browser login –Dashboard Administrator login
Username : admin
Password : hellocpt

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What is DHCP and Static IP address
The Dynamic Host Configuration Protocol (DHCP) is a standardized network protocol used on Internet
Protocol (IP) networks. The DHCP is controlled by a DHCP server that dynamically distributes network
configuration parameters, such as IP addresses, for interfaces and services. A router or a residential
gateway can be enabled to act as a DHCP server. A DHCP server enables computers to request IP
addresses and networking parameters automatically, reducing the need for a network administrator or a
user to configure these settings manually. In the absence of a DHCP server, each computer or other
device (e.g., a printer) on the network needs to be statically (i.e., manually) assigned to an IP address.
(Source from Wikipedia.com)
FW Series controller support Dynamic Host Configuration Protocol (DHCP).
The FW series supports both DHCP server and DHCP client.
The FW series also supports static IP addressing (manual assign IP address) as well.
FW Series DHCP Server
FW Series DHCP server work if for both main and secondary SSID Wi-Fi and on board ethernet as well.
By default DHCP server for main SSID is disable.
Only DHCP server at secondary SSID is enable by default.
If DHCP server is enable, FW will automatically assign an IP address to the computer or device connected
to it through either one connection type above.
FW DHCP server valid DHCP IP range is between 100 ~ 199.
A simple diagram below shows that FW-01 has DHCP server enable.
FW-02 is DHCP client which gets an IP address assign by FW-01. (DHCP server at FW-02 is disable)
FW-03 is DHCP client which gets an IP address assign by FW-01. (DHCP server at FW-03 is disable)
**Recommendation : DO NOT create 2 DHCP server in a single LAN network**
**This could caused network disturbance if NOT configured properly by a network
administrator**

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FW Series DHCP Client
FW series can be a DHCP client where it can received information such as IP Address from a 3rd party
DHCP server (example a wireless router or another FW Series)
DHCP client do work in both Wi-Fi and Ethernet mode.
Referring to the same diagram above, FW-02 and FW-03 are DHCP clients.
FW-02 is DHCP client which gets an IP address assign by FW-01. (DHCP server at FW-02 is disable)
FW-03 is DHCP client which gets an IP address assign by FW-01. (DHCP server at FW-03 is disable)
Another example of FW Series as DHCP client is shown below, where the DHCP server now is a Wireless
Router.
Static IP
FW Series do support static IP. It supports all IP class , Class A, Class B and Class C as well.
Static IP address is recommended if the FW series will be connected to a BACnet network as it will be
much easier to manage.
Make sure the DHCP check box is “uncheck” if static IP is require.

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Establish a connection to FW Series controller
There are 2 options to establish a connection to a FW series controller.
You can either choose hard wired (ethernet LAN cable) or Wi-Fi.
In this chapter we will describe both options and the basic procedure.
Ethernet LAN
A brand new FW controller is Access Point mode by default (firmware V1.0b1k and above).
It has DHCP server enable. You can either run auto IP address or manual static IP address.
Manual Static IP
Make sure the computer used to connect to the FW Series has a static IP address that matches the FW
series controller subnet. By default the FW factory IP address is 192.168.10.30.
Below is an example of assigning a static IP address for you windows OS machine.
A simple diagram below shows an example of static IP address configured in the laptop computer.
It has a static IP address 192.168.10.101 with subnet mask 255.255.255.0

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Automatic IP
You can utilize the FW series controller build in DHCP server.
The FW series will assign an IP address to any device connected to it.
Below is an example of assigning an automatic IP address for you windows OS machine.
A simple diagram below shows an example of automatic IP address assign to the laptop computer by FW
series controller.
The IP address assign to the computer is 192.168.10.117 with subnet mask 255.255.255.0

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Wi-Fi
If Wi-Fi is used to establish a connection to a FW series controller you can choose either one of the
below.
Main Wi-Fi SSID
A brand new FW controller is Wi-Fi Access Point mode by default (firmware V1.0b1k and above).
It has DHCP server enable. The main Wi-Fi SSID is DHCP server.
The best approach to connect to a brand new FW series controller is by utilizing its DHCP server and run
automatic IP address in your device.
Step 1
From your computer wireless network shortcut locate the controller SSID (default main SSID is FW-xxxx)
and connect.
Enter password as 12345678 when prompt.
Step 2
Once the computer is connected you should be able to ping the controller via command line.
FW default IP address which is 192.168.10.30.
A simple diagram below shows an example of IP address configure in the laptop computer.
It has a static IP address 192.168.10.101 with subnet mask 255.255.255.0
Secondary Wi-Fi SSID
The secondary Wi-Fi SSID has DHCP server enable by default, BUT this SSID is hidden by default.
The SSID is active just SSID name broadcasting is disable.
The reason the secondary SSID hidden is to reduce the number of SSID seen during Wi-Fi network
scanning.
Deploying multiple FW in a same area will create massive Wi-Fi networks. Thus hiding the secondary SSID
will reduce mistakes in connecting to a Wi-Fi network.
The secondary SSID can also be used as a installer/engineer access to the controller in case of a lost IP or
network configuration messed up.
Using this method require some advance network knowledge as one is require to manually create a new
network connection in their Operating system (Windows or MAC OS).
In the following below are some simple instructions to manually create a network connection for
Microsoft Windows 7 OS.

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**FOR WINDOWS OS USERS ONLY**
Step 1
From your task bar, locate the network connection icon.
In some cases this icon is not visible. If this is the case, please launch Microsoft Windows Control Panel.
Locate the Network and Sharing Centre icon.
Step 2
Click and launch the Network and Sharing Center.
At the content, locate Connect to Network option. The menu is as below image.
Click at the Setup New Connection option.
Step 3
At the pop up select Manually Connect to a wireless network.
Click Next to proceed.
Step 4
Enter the wireless network details.
The Network name is case sensitive. In the example below we are connecting to a FW wireless network
SSID named Conf-0162, where 0162 is the last 4 digit of the FW <AC address.
Include the Security Key as well in this window.
Network Name : Conf-xxxx , where xxxx is the last digit of the FW MAC address.
Security Type : WPA2-Personal
Encryption Type : AES
Security Key : 12345678

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Check the Connect even if Network is not Broadcasting box.
Step 5
Once the details are completed, proceed next and the connection is successfully created in your
Microsoft Windows environment.
A simple diagram below shows an example of IP address configure in the laptop computer.
It has a DHCP IP address 192.168.14.162 with subnet mask 255.255.255.0 which been assign by the FW.
The FW IP address is now 192.168.14.1.

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**FOR ANDROID OS USERS ONLY**
Step 1
Locate your Android Settings menu.
Enter the settings menu and locate the WLAN or Wi-Fi settings menu.
Step 2
Make sure Wi-Fi is enable for Wi-Fi network scanning.
Step 3
Scroll down to the bottom of the menu or locate the Add Network option.
Select Add Network.

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Step 4
Input all the details as below.
Network Name : Conf-xxxx , where xxxx is the last digit of the FW MAC address.
Security Type : WPA2-Personal
Encryption Type : AES
Security Key : 12345678
Step 5
Click OK or Finish once done.
You should see the android device is connected to the Conf-xxxx SSID.
The IP Address assign for the android device for the example below is 192.168.14.198.