Eaton ConnectUPS Web/SNMP Card Programming manual

Eaton®ConnectUPS™Web/SNMP Card
Quick Start Instructions
Package Contents
lConnectUPS Web/SNMP
lUSB Cable
lQuick Start Instructions
COM
1
2
3
4
ConnectUPS-X Web/SNMP/xHub Card
RESET
100 10
POWER
STATUS
Uplink
COM
2
1
34
ON
12
ConnectUPS-BD
SNMP/WEB Adapter
RESET
ON
12
COM NETWORK

Help Desk Numbers
United States 1-800-356-5737 or 1-800-843-9433
Canada 1-800-461-9166 ext 260
All Other Countries Call your local service representative
Eaton, PredictPulse, and Power Xpert are registered trademarks and
ConnectUPS is a trademark of Eaton Corporation or its subsidiaries and affiliates.
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trademarks are property of their respective companies.
©Copyright 2015 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No
part of this document may be reproduced in any way without the express written
approval of Eaton Corporation.

Eaton ConnectUPS Web/SNMP Card Quick Start Instructions 164950185—Rev D 3
TABLE OF CONTENTS
Section 1 Installation Checklist ........................................................................ 4
Section 2 Install the Card ................................................................................. 5
Section 3 Connect the Card to the Computer .................................................. 7
Section 4 Initialize the Card Configuration ...................................................... 9
Section 5 Obtain a DHCP-assigned IP Address ............................................. 12
Section 6 Assign an IP Address Manually ..................................................... 15
Section 7 Disable Browser Compatibility Mode ............................................ 17
Section 8 Register a PredictPulse Subscription ............................................. 19

Eaton ConnectUPS Web/SNMP Card Quick Start Instructions 164950185—Rev D 4
Section 1 Installation Checklist
1. Verify that the following items are available:
oConnectUPS Web/SNMP card package contents (card, cable, Quick Start
Instructions)
oPhillips®screwdriver
oAvailable USB port on a computer running Microsoft®Windows®
oWeb browser (Microsoft Internet Explorer® version 8.0 and higher,
Mozilla®Firefox®, or Google Chrome™ are recommended)
2. If you are going to use Dynamic Host Configuration Protocol (DHCP), provide
your local network administrator with the card's MAC address. The MAC
address is located on either the shipping box label or the label on this card.
oMAC Address _____________________________________________
3. If you are not going to use DHCP to provide any of the settings listed below,
contact your local network administrator for the settings.
In the table below, check the DHCP check box or enter the values for manual
configuration.You will reference this data later in the procedure.
4. If you need e-mail functionality, obtain the SMTP mail server's IP address or
host name. If using the SMTP host name, verify that you also have the
Name Server IP address (see Step 3).
oSMTP (mail server) IP Address
or Host Name _____________________________________________
Item DHCP* Manual Configuration
IPv4 oCard IP Address: ________________________
Netmask: ________________________
Gateway: ________________________
DNS – Name Servers oName Server #1: ________________________
Name Server #2: ________________________
Name Server #3: ________________________
DNS – Domain oDomain: ________________________
* The network administrator normally sets up the DHCP server to provide a static IP address each time
the card makes a DHCP request.

Eaton ConnectUPS Web/SNMP Card Quick Start Instructions 164950185—Rev D 5
Section 2 Install the Card
NOTE The hot-swappable ConnectUPS Web/SNMP cards can be
installed without turning off the UPS or disconnecting the load.
NOTE Two types of ConnectUPS Web/SNMP cards (X and BD) are
supported by PredictPulse.
To install a ConnectUPS Web/SNMP card:
1. Make sure you have the correct dip switch position:
- If you are going to enter an IP address manually, verify that both DIP
switches on the card are set to the 0 or OFF position, which is flipped up
(see Figure 1 and Figure 2).
- If you are setting up the ConnectUPS Web/SNMP card in a DHCP
environment, set DIP switch 2 to the 1 or ON position, which is flipped
down.
2. If not already done, record the MAC address from the label on the card for
future reference (see Step 2 in the “Installation Checklist”).
NOTE If another card is already installed with an attached
communication cable, disconnect the cable and then remove
the card.
3. To prevent electrostatic discharge (ESD), place one hand on a metal surface,
such as the UPS rear panel.
4. Remove the blank communication bay cover from the UPS. Retain the
screws.
5. Slide the card into the open slot and secure it with the screws removed in
Step 1 (see Figure 1 and Figure 2).
Figure 1. Installing the Card (UPS-X Card Shown)
COM
1
2
3
4
ConnectUPS-X Web/SNMP/xHub Card
RESET
100 10
POWER
STATUS
Uplink
COM
2
1
34
ON
12

Eaton ConnectUPS Web/SNMP Card Quick Start Instructions 164950185—Rev D 6
Figure 2. Installing the Card (UPS-BD Card Shown)
ConnectUPS-BD
SNMP/WEB Adapter
RESET
ON
12
COM NETWORK

Eaton ConnectUPS Web/SNMP Card Quick Start Instructions 164950185—Rev D 7
Section 3 Connect the Card to the Computer
NOTE You can set the card parameters through the COM port even if
the network is not connected.
NOTE You cannot use the Ethernet port for configuration.
NOTE When the card is not connected to the network, it continuously
attempts to connect. When the connection is established, the
LEDs indicate the status.
To connect the card to the computer and the network:
1. Verify that the UPS is on and in normal mode.
NOTE If you are not sure how to know if the UPS is in normal mode,
refer to the User’s Guide for your UPS.
2. Plug the RJ-45 end of the supplied serial configuration cable into the COM
port on the card.
3. Plug the other end of the serial cable into the serial COM port on the
computer. (Depending on your laptop, you may need an adapter for this
step.) See Figure 3 and Figure 4.
4. Connect an active Ethernet cable (not supplied) from the network
connection to the Ethernet port on the ConnectUPS Web/SNMP card (see
Figure 3 and Figure 4).
Figure 3. Connecting the Card (UPS-X Model Shown)
COM
1
2
3
4
ConnectUPS-X Web/SNMP/xHub Card
RESET
100 10
POWER
STATUS
Uplink
COM
2
1
34
ON
12
Ethernet Cable
Conguration Cable

Eaton ConnectUPS Web/SNMP Card Quick Start Instructions 164950185—Rev D 8
Figure 4. Connecting the Card (UPS-BD Model Shown)
5. Wait approximately two minutes until the green UPS Data LED flashes
regularly, indicating normal operation.
ConnectUPS-BD
SNMP/WEB Adapter
RESET
ON
12
COM NETWORK
Ethernet Cable
Conguration Cable

Eaton ConnectUPS Web/SNMP Card Quick Start Instructions 164950185—Rev D 9
Section 4 Initialize the Card Configuration
NOTE These instructions show HyperTerminal screen images, but you
can use the terminal emulation program of your choice, such as
PuTTY.
NOTE Before you start initializing the card configuration, you will need
to know which COM port you are using on your computer.
To initialize the card configuration:
1. Verify that the serial cable (supplied) connects the card’s COM port to the
computer’s COM port. Also verify that the UPS is on and in normal mode.
2. Click Start in the computer Start bar. Type Device in the search box. Select
Device Manager in the list above the search box. The Device Manager
opens.
3. Locate Ports (COM & LPT) in the list and click the adjacent “plus box” to
expand the selection. Make a note of the COM port you are using.
4. Open HyperTerminal.
5. Respond Ye s or No to the message asking if you want to make
HyperTerminal your default terminal emulation program. The New
Connection dialog opens.
6. Optional. When the Connection Description dialog box opens, enter a name
for this connection and click OK. Otherwise, click Cancel.
7. In the New Connection dialog, make the menu selection File > Properties.
On the screen that displays, select New Connection Properties.
8. Click the Connect To tab. From the “Connect Using...”drop-down list, select
the COM port that you are using (see Figure 5).

Eaton ConnectUPS Web/SNMP Card Quick Start Instructions 164950185—Rev D 10
Figure 5. Selecting the COM Port
9. Click Configure. The COM Properties dialog displays.
10. In the COM Properties dialog, click Restore Defaults to set the correct baud
rate, data bits, stop bit, and flow control.
11. C l i ck OK.
12. At the blinking screen, press Enter. You should be prompted to enter the
password (default is admin).
NOTE If the Password prompt does not appear, press Enter again. If it
still does not appear, check the following conditions:
lVerify the serial line is set to 9600 baud, no parity, 8 data bits, 1 stop bit,
and no flow control.
lIf the serial line settings are correct, check the cabling to verify all
connections are secure.
lVerify that your terminal program is set to the correct communication port
for the serial connection.
lVerify that the card has power (one or more LEDs on the card are
illuminated). The UPS should be turned on.