EBN Technology PPC-50 Series User manual

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Se er rv vi ic ce e
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* *P PP PC C- -5 50 01 12 2T T- -L LX X8 80 00 0
* *P PP PC C- -5 50 01 15 5T T- -L LX X8 80 00 0
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1/53 Version1.1
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Contents
1 Chapter 1: Troubleshooting ....................................................................P4 ~ P9
1.1 Symptoms and Solutions....................................................................P4 ~ P7
1.2 BIOS Upgrade ....................................................................................P8 ~ P12
2 Chapter 2: Disassembly, Assembly.........................................................P13 ~ P45
2.1 Main Unit
2.1.1 Touch Panel + Touch Screen Holder.....................................P13 ~ P16
2.1.2 LCD, AUO 15.0” & 12” & 8.4” ...............................................P17 ~ P18
2.1.3 LCD Chassis .........................................................................P19 ~ P21
2.1.4 LCD Bezel.............................................................................P22 ~ P23
2.1.5 LED Fixed Plintch..................................................................P23 ~ P24
2.1.6 LED Lens...............................................................................P25 ~ P25
2.1.7 EMI A/D Cover & Power Cable..............................................P26 ~ P27
2.1.8 Speaker & Speaker Cable .....................................................P28 ~ P29
2.1.9 Inverter Cover(Only for PPC 5008) .......................................P30 ~ P30
2.1.10 LCD Rear Cover....................................................................P31 ~ P31
2.2 Main Board and Cables
2.2.1 Main Board............................................................................P32 ~ P32
2.2.2 Inverter..................................................................................P33 ~ P34
2.2.3 Battery...................................................................................P35 ~ P35
2.2.4 Cables
2.2.4.1 Cable, M/B To Inverter.......................................................P35 ~ P35
2.2.4.2 Cable, M/B To LCD............................................................P36 ~ P36
2.2.4.3 Cable, M/B To LED............................................................P37 ~ P37
2.2.4.4 Cable, M/B To HDD...........................................................P38 ~ P38
2.3 Accessories
2.3.1 MSR......................................................................................P39 ~ P41
2.3.2 MSR+ I Button.......................................................................P42 ~ P42
2.3.3 HDD ......................................................................................P43 ~ P43
2.3.4 Compact Flash......................................................................P44 ~ P44
2/53 Version1.1
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3 Chapter 3: Spare parts
3.1 Main Unit.............................................................................................P45 ~ P50
Explode of Main Unit
3.1.1 Main Unit Parts list & quotation
3.2 Accessories ........................................................................................P51 ~ P53
3.2.1 Power cord
3.2.2 HDD
3.2.3 Memory
3.2.4 MSR
3.2.5 OS
3.2.6 Compact Flash
3.2.7 Wall Mount Kit
3.2.8 ARM Kit
3.2.9 Wireless Lan
3/53 Version1.1
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1 Chapter 1 Troubleshooting
1.1 Symptoms and Solutions
Error Code Symptom Check Points Detail Steps
3200 NO BOOT with
Power On
1.RAM
2.MB
1. Check LED Light (Upper Left) should be on
2. If yes to item 1, open rear cover, open EMI chassis,
remove inverter cable on M/B (CN1), check if RAM well
plugged on the memory slot
3. Check golden finger cleanness, if not clean, use pencil
eraser to clean golden finger
4. If still fail, replace with another RAM for testing
5. If fail, replace with another mother board for testing
6. If fail, RMA system to manufacturer
3100 NO POWER
1. Power cord
2. Power Supply
3. Power button cable
4. MB
1. Check Power Cord is well plugged or not
2. If yes to item 1, check power supply LED is on with
green light.
3. If yes to item2, check power cord to M/B well connected
or not.
4. If yes to item 3, replace with another power cord for
testing
5. If fail, open rear cover, open EMI chassis, remove
inverter cable on M/B (CN1), check power button cable to
M/B(CN13) well connected
6. If yes to item 5, plug power cord, use short jumper to
short 2 pins on CN13 for 1 second. Check if LED on front
cover(Upper Left) is on
7. If LED is on, replace with another power button cable for
testing.
8. If LED is not on, replace with another MB(LX800) for
testing
9. If fail, System RMA to manufacturer
3201 System HANG
Up
1.RAM
2.MB
1. Shut Down Power, open rear cover, open EMI chassis,
remove inverter cable on M/B (CN1), check if RAM well
plugged on the memory slot
2. Check golden finger cleanness, if not clean, use pencil
eraser to clean golden finger
3. If still fail, replace with another RAM for testing
4. If fail, replace with another MB for testing
5. If fail, System RMA to manufacturer
4/53 Version1.1
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Error Code Symptom Check Points Detail Steps
3300 LCD Blank
1. Inverter Cable
2.Inverter to LCD cable
3. Main board to LCD
cable
4. Inverter Board
5. MB
1. Shut Down Power,
2. Open rear cover, open EMI chassis, remove inverter
cover, check if inverter cable well connected between MB
and inverter board
3. If yes, replace with another inverter cable for testing
4. If fail, check if LCD cable well connected with inverter
board.
5. If yes, replace with another LCD cable for testing.
6. If fail, check if LCD signal cable well connected on
MB(CN12)
7. If yes, replace with another LCD signal cable for testing
8. If fail, replace with another inverter board for testing
9. If fail, replace with another MB for testing
10. If fail, System RMA to manufacturer
3301 LCD Turn Black
1. Inverter Cable
2.Inverter to LCD cable
3. Main board to LCD
cable
4. Inverter Board
5. MB
1. Shut Down Power,
2. Open rear cover, open EMI chassis, remove inverter
cover, check if inverter cable well connected between MB
and inverter board
3. If yes, replace with another inverter cable for testing
4. If fail, check if LCD cable well connected with inverter
board.
5. If yes, replace with another LCD cable for testing.
6. If fail, check if LCD signal cable well connected on
MB(CN12)
7. If yes, replace with another LCD signal cable for testing
8. If fail, replace with another inverter board for testing
9. If fail, replace with another MB for testing
10. If fail, System RMA to manufacturer
3600 HDD unstable
1. HDD Cable
2. HDD
3. MB
1. Shut down power
2. Open rear cover, open EMI chassis, remove inverter
cable on M/B (CN1),
3. Check if HDD cable is well connected between HDD
and MB
3. If fail, replace with another HDD cable for testing
4. If fail, replace with another HDD for testing
5. If fail, replace with another MB for testing
6. If fail, system RMA to manufacturer
5/53 Version1.1
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Error Code Symptom Check Points Detail Steps
3601 Unable to
detect HDD(CF)
1. CF Card
2. CF Slot
3. MB
1. Shut down power
2. Open rear cover, open EMI chassis, remove inverter
cable on M/B (CN1),
3. Check if CF Card (PPC 5008) well connected with CF
Slot
4. If yes to item 3, remove CF card, check if pins on CF
slot located at the correct position
5. If CF slot is damaged, go to item 7; if CF slot is not
damaged go to item 6
6. If yes to item 4, replace with another CF card for testing
7. If fail, replace with MB for testing
8 If fail, system RMA to manufacturer
3602 Data Can’t read
and write
1. HDD
2. CF
1. Shut down power
2. Open rear cover, open EMI chassis, remove inverter
cable on M/B (CN1),
3. Replace with another HDD for testing
4. Replace with another CF for testing
5 If fail, system RMA to manufacturer
3500 CMOS
checksum error
1. CMOS Battery
2. MB
1. Shut down power
2. Open rear cover, open EMI chassis, remove inverter
cable on M/B (CN1),
3. Check if battery cable well connected with MB
4. If yes, replace with another battery cable for testing
5. If fail, replace with another CMOS battery for testing
6. If fail, replace with another MB for testing
7. If fail, system RMA to manufacturer
3400 Touch
malfunction
1. Driver (NA)
2. Touch to.MB cable
3. MB
4. Touch panel
1. Reinstall touch driver
2. If fail, shut down power
3. Open rear cover, open EMI chassis, remove inverter
cable on M/B (CN1),
4. Check if touch panel cable well connected with MB
5. If yes to item 4, replace with another MB for testing
6. If fail, replace with another touch panel for testing
7. If fail, RMA system to manufacturer
6/53 Version1.1
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Error Code Symptom Check Points Detail Steps
3700
Boot Up, USB
K/B
Malfunction
1. USB Keyboard
3. MB
1. Check if USB keyboard cable well connected with USB
port
2. If yes to item 2, replace with another keyboard(same
model) for testing
3. If fail, replace with another keyboard(other model) for
testing
4. If fail, Shut down power
5. Open rear cover, open EMI chassis, remove inverter
cable on M/B (CN1),
6. Replace with another MB for testing
7. If fail, system RMA to manufacturer
3701 MSR
Malfunction
1. MSR to MB Cable
2. MSR
3. MB
1. Shut down power
2. Check if MSR cable well connected with MB
3. If yes to item 2, replace with another MSR for testing
4. If fail, open rear cover, open EMI chassis, remove
inverter cable on M/B (CN1),
5. Replace with another MB for testing
6. If fail, RMA MSR to manufacturer
3702 COM Port
Malfunction
1. Jumper setting
2. MB
1. Shut down power
2. Open rear cover, open EMI chassis, remove inverter
cable on M/B (CN1),
3. Check if jumper setting(JP3, JP4) same with default
setting chart.(In Driver bank CD) Note: If device
connector is with voltage, jumper setting needs to change
to 5V or 12V based on different device definition
3. If fail, replace with another MB for testing
5. If fail, RMA system to manufacturer
3703 USB Device
Malfunction
1. Device USB cable
3. MB
1. Shut down power
2. Check if USB device cable well connected with MB
3. Open rear cover, open EMI chassis, remove inverter
cable on M/B (CN1),
4. Replace with another MB for testing
6. If fail, RMA system to manufacturer
7/53 Version1.1
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1.2 BIOS Upgrade
1.2.1 Equipment List:
-Floppy Disk* 1 set,
-Keyboard* 1 set,
-Mouse* 1 set
-BIOS file
1.2.2 Boot the system with a bootable floppy disk
1.2.2.1 A Windows 98/ME startup disk can be used
1.2.2.2 Or you can create an MS-DOS startup disk under Windows XP, to create an
MS-DOS startup disk under Windows XP, right click on the 3 ½ floppy drive icon
under my computer and select format. On the format dialog box, check the box
next to “Create MS-DOS startup disk” and then click the start button to make a
MS-DOS startup disk..
1.2.3 To update the BIOS using the example above you would type the following
command.
1.2.3.1 Power on
1.2.3.2 Press “Del” button
1.2.3.3 Choose “Advanced BIOS Features”. Press “Enter” Key
8/53 Version1.1
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1.2.3.4 Choose First Boot DeviceÆUSB-FDD. Press “Enter” Key
1.2.3.5 Select “USB-FDD”. Press “Enter” Key
1.2.3.6 Press “F10”. Press “Enter”Key
9/53 Version1.1
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1.2.3.7 Key in BIOS Utility and BIOS Version needs to be updated. Ex: “awdflash
b010wr10.bin”
1.2.3.8 Press “N”. Press “Enter” Key
B010wr10.bin =BIOS file version 1.0
awdflash = BIOS FLASH UTILITY
10/53 Version1.1
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1.2.3.9 Press “Y”. Press “Enter” Key
1.2.3.10 DO NOT TURN OFF or RESET SYSTEM Until the BIOS update is completed.
Stopping the BIOS UPATE before it is completed will cause the system to become
non-functional.
11/53 Version1.1
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1.2.3.11 Wait till the screen shows “Flashing Complete”. Press “F1” to reset
1.2.3.12 Double check the BIOS version is updated when the system resets.
Note:
The BIOS contained here are exclusively for manufacturer PPC Series only. manufacturer
assumes no responsibility for any damages resulting from improper use or lack of technical
expertise.
12/53 Version1.1
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2 Chapter 2: Disassembly, Assembly
2.1 Main Unit
2.1.1Touch Panel + Touch Screen Holder
Item Photo Description
1 1.PPC 5008: Remove 6 screws
from rear cover
2 1. PPC 5008: Remove 4 screws
from EMI Chassis
2. Remove EMI A/D Chassis
3 1. PPC 5008: Remove 2 screws
from EMI Chassis
4 1. PPC 5008: Remove 4 hex screws
from EMI chassis
13/53 Version1.1
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Item Photo Description
5 1. PPC 5008: Remove 2 screws
2. Remove touch panel to M/B
cable( CN29)
3. Remove inverter board to M/B
cable (CN1)
4. Remove inverter board to LCD
cable (CN2)
6
1. PPC 5008: Remove touch panel
module( W/ LCD bezel)
2. Replace with another touch
panel module( W/ LCD bezel)
7
1. PPC 5012: Remove 14 screws
from rear cover
8 1. PPC 5015: Remove 12 screws
form rear cover
3 2
1
4
14/53 Version1.1
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Item Photo Description
9
1. PPC 5012 and PPC 5015:
Remove 4 hex screws from EMI
chassis
10 1. PPC 5012: Remove 3 screws
from EMI Chassis
2. Remove EMI Chassis
11 1. PPC 5015: Remove 4screws
from EMI Chassis
2. Remove EMI A/D Chassis
12 1. PPC 5012 and PPC 5015:
Remove 2 screws from speaker
to take out touch panel cable
2. Remove 12 screws
3. Remove LCD bezel (black) from
LCD chassis
3
1
2
15/53 Version1.1
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Item Photo Description
13 1. PPC 5012 and PPC 5015:
Remove 3 screws
2. Replace with another touch
screen module
16/53 Version1.1
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2.1.2LCD, AUO 8.4”, 12”, 15.0”
Item Photo Description
1
1. PPC 5008: Follow 2.1.1 item 1 to 4
2. Remove 2 screws
3. Remove touch panel to M/B
cable( CN29)
4. Remove inverter board to M/B cable
(CN1)
5. Remove inverter board to LCD cable
(CN2)
6. Remove 1 screw
7. Remove LCD to M/B cable(CN2)
8. Take out LCD Chassis
2 1. PPC 5008: Turn to front side.
Remove 4 screws on LCD
3 1. PPC 5008: Remove LCD cable
2. Replace with another LCD
4 1. PPC 5012 and PPC 5015:
Follow 2.1.1 item 1 to 11
2. Remove 1 M/B to LCD cable
3. Remove 2 Inverter board to LCD
cable
4. Remove LCD Panel
2
3
2
3
4
5
6
78
1
17/53 Version1.1
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Item Photo Description
5
1. PPC 5012 and PPC 5015:
Remove 2 black tapes from
inverter cables
2. Remove 2 inverter cables
3. Remove 1 black tape from LCD
cable
4. Remove 1 LCD cable
5. Remove 2 screws from left
holder
6. Remove 2 screws from right
holder
6
1. PPC 5012 and PPC 5015:
Replace with another LCD
65
4
3
2 1
18/53 Version1.1
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2.1.3LCD Chassis
Item Photo Description
1
1. PPC 5008: Follow 2.1.1 item 1 to 4
2. Remove 2 screws
3. Remove touch panel to M/B
cable( CN29)
4. Remove inverter board to M/B cable
(CN1)
5. Remove inverter board to LCD cable
(CN2)
6. Remove 4 screws
7. Remove LCD to M/B cable(CN2)
8. Take out LCD Chassis
2
1. PPC 5008: Push out the LED
plintch
2. Remove 3 LEDs
3. Push out the LED frames from
LCD chassis
3 1. PPC 5008: Remove M/B
2. Remove 2 heat pads
3. Remove mylar for M/B
4 1. PPC 5008: Turn to front side.
Remove 4 screws on LCD
2
3
4
5
6
78
1
2
19/53 Version1.1
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Item Photo Description
5 1. PPC 5008: Replace with another
LCD Chassis
6 1. PPC 5012 and PPC 5015:
Follow 2.1.1 item 1 to 11
2. Remove 1 M/B to LCD Cable
3. Remove 2 Inverter board to LCD
Cable
4. Remove LCD Panel
5. Remove 2 screws from left
speaker
6. Remove 2 screws from right
speaker
7 1. PPC 5012 and PPC 5015:
Remove 4 cables from M/B
2. Remove 4 screws from M/B
3. Remove M/B
8 1. Remove cable from inverter
board
2. Remove 2 screws
3. Remove inverter board
6
5
3
2
2
1
2
1
20/53 Version1.1
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