Ecler VEO-SWM44 User manual

v.20200827
VEO-SWM44
SWITCHER
4K 4x1 presentation switcher with VEOCast
USER MANUAL

2
INDEX
IMPORTANT REMARK ..........................................................................................................4
IMPORTANT SAFETY INSTRUCTIONS .............................................................................4
IMPORTANT NOTE ................................................................................................................6
INTRODUCTION ..................................................................................................................... 6
PACKAGE CONTENTS ..........................................................................................................7
PANEL DESCRIPTION ........................................................................................................... 7
6.1. Front Panel ................................................................................................................................... 7
6.2. Rear Panel .................................................................................................................................... 8
VEOCast Connection.............................................................................................................. 9
7.1. iOS Devices Mirroring .............................................................................................................10
7.2. Android Devices Mirroring.....................................................................................................11
7.3. Windows 10 Devices Mirroring/Extension.......................................................................12
WEB SETTINGS ....................................................................................................................13
8.1 Internet .........................................................................................................................................13
8.2 Resolution....................................................................................................................................13
8.3 Display mode..............................................................................................................................13
8.4 Language .....................................................................................................................................14
8.5 Password.....................................................................................................................................14
8.6 Device Name...............................................................................................................................14
8.7 Broadcast.....................................................................................................................................14
8.8 Compatible Mode ......................................................................................................................14
8.9 Hide IP Settings .........................................................................................................................14
8.10 WiFi Channel............................................................................................................................14
8.11 VEOCast ....................................................................................................................................14
8.12 Upgrade.....................................................................................................................................14
FRONTAL PANEL CONTROL.............................................................................................15
9.1 Manual-Switching.....................................................................................................................15
9.2 Auto-Switching..........................................................................................................................15
9.3 Display Control...........................................................................................................................15
9.4 EDID Settings .............................................................................................................................16
RS-232 Control .....................................................................................................................17

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10.1 RS-232 Communication protocol......................................................................................17
10.2 List of commands....................................................................................................................17
10.2.1 Source Switching ................................................................................................................18
10.2.2 CEC/RS232 Function Setting..........................................................................................19
10.2.3 Function Setting ..................................................................................................................20
10.2.4 Special Commands.............................................................................................................21
FIRMWARE UPGRADE .......................................................................................................24
TROUBLESHOOTING & MAINTENANCE ........................................................................25
TECHNICAL SPECIFICATION.............................................................................................26
13.1. VIDEO PERFORMANCES ...................................................................................................26
13.2. AUDIO PERFORMANCES ..................................................................................................27
13.3. CONTROL ................................................................................................................................27
13.4. NETWORK...............................................................................................................................28
13.5 ENVIRONMENTAL.................................................................................................................28
13.6. POWER SUPPLY...................................................................................................................28
13.7. MISCELLANEOUS .................................................................................................................28
MECHANICAL DIAGRAMS.................................................................................................29

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IMPORTANT REMARK
The lightning flash with arrowhead symbol, within an equilateral triangle, is
intended to alert the user to the presence of uninsulated “dangerous voltage”
within the product’s enclosure that may be of sufficient magnitude to
constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user
to the presence of important operating and maintenance (servicing)
instructions in the literature accompanying the appliance.
WARNING (If applicable): The terminals marked with symbol of “ ” may be of
sufficient magnitude to constitute a risk of electric shock. The external wiring connected
to the terminals requires installation by an instructed person or the use of ready-made
leads or cords.
WARNING:To prevent fire or shock hazard, do not expose this equipment to rain or
moisture.
WARNING:An apparatus with Class I construction shall be connected to a mains
socket-outlet with a protective earthing connection.
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.

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9. Do not defeat the safety purpose of the polarized or grounding type plug. A
polarized plug has two blades with one wider than the other. A grounding type
plug has two blades and a third grounding prong. The wide blade or the third
prong are provided for your safety. If the provided plug does not fit into your outlet,
consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at the plugs,
convenience receptacles, and at the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Unplug the apparatus during lightening sorts or when unused for long periods of
time.
13. Refer all servicing to qualified personnel. Servicing is required when the apparatus
has been damaged in any way, such as power supply cord or plug is damaged,
liquid has been spilled or objects have fallen into the apparatus, the apparatus has
been exposed to rain or moisture, does not operate normally, or has been dropped.
14. Disconnecting from mains: Switching off the POWER switch all the functions and
light indicators of the amplifier will be stopped, but fully disconnecting the device
from mains is done unplugging the power cord from the mains input socket. For
this reason, it always shall remain readily operable.
15. Equipment is connected to a socket-outlet with earthing connection by means of
a power cord.
16. The marking information is located at the bottom of apparatus.
17. The apparatus shall not be exposed to dripping or splashing and that no objects
filled with liquids, such as vases, shall be placed on apparatus.
NOTE: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
WARNING:This product must not be discarded, under any circumstance, as
unsorted urban waste. Take to the nearest electrical and electronic waste
treatment centre.
NEEC AUDIO BARCELONA, S.L. accepts no liability for any damage that may be caused
to people, animal or objects due to failure to comply with the warnings above.

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IMPORTANT NOTE
Thank you for choosing our VEO-SWM44 switcher. It is very important to carefully read
this manual and to fully understand its contents before making any connection in order to
maximize your use and get the best performance from this equipment.
To ensure optimal operation of this device, we strongly recommend that its maintenance
be carried out by our authorised Technical Services.
Ecler VEO-SWM44 comes with a 3-year warranty.
INTRODUCTION
VEO-SWM44 is a compact 4K presentation switcher that includes 2 HDMI 2.0, a USB-C
and one BYOD wireless input selection via VEOCast to a single HDMI 2.0 output,
supporting resolutions up to 4K/60Hz 4:4:4 HDR10 and Dolby Vision. An integrated
audio de-embedder provides stereo analogue balanced outputs on Euroblock connectors.
VEO-SWM44 includes 2 USB 3.0 type B and 2 USB 3.0 type A in order to support soft
codec applications and external devices like webcam and KVM kits. Input selection is
available via Auto-switching function, front panel buttons or RS-232. Display control via
front panel buttons through CEC or RS-232. Smart EDID management and HDCP 2.2
support.
Features:
•Bandwidth up to 18Gbps, resolution up to 4k @60hz YUV 4:4:4
•Support HDR10, Dolby Vision
•Wireless BYOD (bring your own device) capability via VEOCast (for iOS, Android
and Windows devices)
•Provide up to 60w charging, USB data and 4K video over USB-C
•HDMI Audio de-embedded via balanced analog audio port on Euroblock
connectors.
•HDCP2.2 Compliant
•EDID Smart Management (via dip-switch)
•Switching function via front panel, auto-switching function, RS-232
•Configuration via web-page (Wi-Fi)
•Send CEC and RS-232 commands for display control

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PACKAGE CONTENTS
•1 x HDMI 4x1 4K Presentation Switcher
•2 x Mounting Ears
•4 x Rubber feet
•1 x 5-pin Euroblock connector
•1 x RS-232 cable (DB9 to 3-pin Euroblock)
•1 x Wireless Antenna
•1 x 24VDC/5A International Power Supply
•1 x Quick start and Warranty sheet
PANEL DESCRIPTION
6.1. Front Panel
1. Power LED Indicator: The LED illuminates red when power is applied.
2. Input Status LED indicators: The LED illuminates orange when video signal is
detected on the corresponding input channel and it will be off when there is no
signal. It will illuminates green when the video signal is chosen as input source.
3. AUTO LED: The LED illuminates green when the switcher is in auto-switching
mode, and it will be off when exit the auto-switching mode.
4. SELECT AUTO/3s: Press the button to select input source, or press and hold it at
least 3 seconds to enable auto-switching mode. Please refer to the FRONTAL
PANEL CONTROL chapter for more details about switch rules.
5. DISPLAY ON: Press the button to send CEC Display On command in order to turn
on the display. Note that the RS232 command needs to be set by user.
If an exception occurs at the VEOCast input, press and hold the button at least 3
seconds to reset it.
6. DISPLAY OFF: Press the button to send Display Off command to turn off the
display. Note that the RS232 command needs to be set by user.
7. EDID: 4-pn DIP Switch for EDID Settings (Please refer to chapter EDID Settings
for more details)
8. FW: Micro USB port for firmware upgrade.
12345678

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6.2. Rear Panel
1. VEOcast Input: Connect to the external antenna.
2. PC1 - PC2 Input: Two type-A female HDMI input ports to connect HDMI source
devices.
3. PC3 Input: Type-C USB with charging capability to connect the Macbook or other
device with USB-C output.
Note: USB-C Thunderbolt™ 3 cable is recommended to ensure optimal
performances.
4. HDMI Output: Type-A female HDMI output port to connect display device.
5. AUDIO OUT: 5-pin Euroblock for audio de-embedding from HDMI output.
6. RS-232: 3-pin Euroblock to connect RS232 controllers (e.g. PC) or third-party
devices controllable via RS232 commands.
7. HOST (PC1 & PC2): Two type-B USB 3.0 ports to connect PC1 and PC2
individually.
8. DEVICE (1&2): Two type-A USB ports to connect USB devices to each PC1 or
PC2 (e.g. KVM, Webcam...):
⚫When the HDMI PC1 is selected as video input source, the USB devices are
switched to control the PC1 host.
⚫When the HDMI PC2 is selected as video input source, the USB devices are
switched to control the PC2 host.
⚫When the USB-C PC3 is selected as video input source, the USB devices are
switched to control the USB-C PC3.
9. DC 24V Power Connector: Plug-in the included 24V DC power supply.
DC 24VDEVICES
HOST
RS232
AUDIO OUT
HDMI OUT
PC 3
PC 2PC 1
PC 1 PC 2
L R Tx Rx
123456789

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VEOCast Connection
Devices like MacOS, iOS, Android and Windows 8.1, can be used as input source.
This manual explains how to connect with iPhone, Samsung, Android and Win10 devices
as examples to explain how to share your personal device screen via VEOCast.
When switch to the VEOCast input by pressing the SELECT AUTO/3s button, the Wi-Fi
SSID and password will be showed on the display device as follows.
SSID: VEO-SWM44 XXXXXXXX
Password: 12345678

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7.1. iOS Devices Mirroring
1. Connect a compatible iOS device to VEO-SWM44 SSID using Wi-Fi settings
2. Slide the screen to enter Control Center, click on Screen Mirroring and then the VEO-
SWM44 SSID for screen mirroring.

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7.2. Android Devices Mirroring
1. Connect your Android device to VEO-SWM44 SSID using Wi-Fi settings
2. Slide down the Android screen and click on the Android Screen Mirroring options
(Smart View for Samsung in this example); in case your smartphone doesn’t include a
Screen Mirroring app, you can download it from Google Play store.
3. Click on VEO-SWM44 and the screen will be duplicated via VEOCast.

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7.3. Windows 10 Devices Mirroring/Extension
1. Connect your Windows device to VEO-SWM44 SSID using Wi-Fi settings
2. Press Winkey + P on keyboard, and then click Connect to a wireless display in the
pop-up window.
3. Click the SSID for screen mirroring.

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WEB SETTINGS
Once connected to the VEO-SWM44 SSID, it will be possible to customize the device
settings by entering in the web page available at 192.168.203.1 (Default IP).
The main menu will appear like follows:
8.1 Internet
This menu will show all the WI-FI networks available in order to connect your VEO-
SWM44 to an existing network (DHCP mode). If an Internet connection is available, the
automatic update service will be automatically enabled.
Once that VEO-SWM44 is connected to a wireless network, it will be possible to wireless
sharing content via VEOCast from devices connected to the same network.
8.2 Resolution
This menu allows to choose the output resolution between 1280x720_60Hz,
1920x1280_60Hz and 3840x2160_30Hz.
8.3 Display mode
With this option it is possible to adapt the image choosing the two options available.

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8.4 Language
The settings menu is available in many languages selectable through this section.
8.5 Password
This section allows changing the password of VEOCast connection.
8.6 Device Name
The name of the device that appears on the screen is customizable modifying this string.
8.7 Broadcast
Whit this function you can turn ON and OFF the WiFi network generated by VEO-
SWM44.
8.8 Compatible Mode
It is used to fix some specific issues with devices with low HDCP versions that cause
screen sharing fails.
8.9 Hide IP Settings
With this setting it is possible to hide the IP address of the device in order to avoid
unwanted access to the settings page by end users.
8.10 WiFi Channel
With this setting it is possible to set the preferred WiFi band and channels.
8.11 VEOCast
This option refers to iOS settings. It allows excluding streaming options. In “auto” mode
the device automatically detects the setting of Airplay from the iOS source.
8.12 Upgrade
With this option it is possible to force the search for new firmware on the internet

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FRONTAL PANEL CONTROL
9.1 Manual-Switching
When the switcher is in the manual switching mode, press the SELECT AUTO/3s button
repeatedly to cycle through the four video inputs, and the corresponding source LED
illuminates green immediately.
9.2 Auto-Switching
Press and hold the SELECT AUTO/3s button at least three seconds to enable auto-
switching, and the AUTO LED turns green.
When in the AUTO mode, the switcher will switch according to the following rules:
•The switcher will switch to the first active input starting from VEOCast to PC3.
•New input: The switcher will automatically select the new input once detecting a
new input.
•Reboot: If power is restored to the switcher, it will automatically reconnect the input
before shutdown.
•Source removed: When an active source is removed, the switcher will switch to the
first active input starting from VEOCast input to PC3.
•In auto mode, the input source also can be switched by the manual switching steps.
•Press and hold the SELECT AUTO/3s button at least three seconds again can exit
AUTO mode, but the input source will not be changed.
Note that the VEOCast is not an active input when there is no screen sharing device
connection.
9.3 Display Control
⚫Manual Control: Press the DISPLAY ON/OFF buttons on the front panel to
simultaneously send RS232 and CEC commands to turn on/off the display device.
⚫Auto Control: When detecting a video input signal (5V or TMDS), automatically
send CEC and RS232 commands to turn on the display device. When not detecting
any video signal within the setting time (default 10mins), automatically send RS232
and CEC commands to turn off the display device.
The RS232 command can be customized by sending commands, please refer to the
chapter Special Commands for more details.

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9.4 EDID Settings
The Extended Display Identification Data (EDID) is used by the source device to match its
video resolution with the connected display. The DIP switch on the front panel can be
used to set the EDID to a fixed value to ensure the compatibility in video resolution. The
switch represents “0” when in the lower (OFF) position, and it represents “1” while
putting the switch in the upper (ON) position.
Note: The EDID DIP switch only used for setting the EDID of HDMI source device, and
the USB-C source device will automatically gain the EDID of display device.
Switch Status
Video Resolution
Audio Format
0000
EDID Pass-through
0001
1280x720@60Hz
Stereo
0010
1920x1080@60Hz DVI
-
0011
1920x1080@60Hz 8bit
Stereo
0100
1920x1080@60Hz 8bit
High Definition
0101
1920x1200@60Hz 8bit
Stereo
0110
3840x2160@30Hz 8bit
Stereo
0111
3840x2160@30Hz 8bit
High Definition
1000
3840x2160@30Hz 8bit HDR
Stereo
1001
3840x2160@60Hz Deep Color
Stereo
1010
3840x2160@60Hz Deep Color
HDR
High Definition
Switch Status
EDID
Note
1011
User-defined EDID 1
The five user-defined EDID can
be uploaded by sending RS232
command
“#UPLOAD_USER_EDID
[PARAM]”, please refer to the
chapter 10.2.3 Function Setting
for more details.
1100
User-defined EDID 2
1101
User-defined EDID 3
1110
User-defined EDID 4
1111
User-defined EDID 5
⚫Stereo: LPCM 2CH.
⚫High Definition Audio: LPCM 8Ch, AC-3 6Ch, DTS 5.1, Dolby Digital5.1, DTS-
HD7.1, Dolby TrueHD 7.1
⚫Deep Colour: 8bit, 10bit, 12bit

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RS-232 Control
Connect the RS-232 port to control device (e.g. PC, Third party control system) with RS-
232 cable. The switcher can be controlled by sending the RS232 commands listed below
10.1 RS-232 Communication protocol
RS-232 Parameters:
Baud rate: 9600 Data bit: 8 Stop bit: 1 Parity bit: none
10.2 List of commands
The ending mark of command is “<CR><LF>”.
Command
Description
Command & Feedback
Example
#GET_FIRMWARE_VE
RSION
Get the firmware version.
@V1.0.0
#FACTORY_RESET
Restore to factory defaults.
@FACTORY_RESET
#REBOOT
System reboot.
@REBOOT
#HELP [PARAM]
Get the command details.
⚫[PARAM]=Null; Get all
command list.
⚫[PARAM]=Any command; Get
the English description and
usage of the command.
#HELP SET_AV
@SELECT VIDEO AND
AUDIO INPUT PORT
#SET_AV PARAM1
PARAM=A,PC1,PC2,PC3
A - VEOCast
PC1 - HDMI1
PC2 - HDMI2
PC3 - TYPE-C
#SET_RST_WIRELESS
Reset VEOCast power
@RESET WIRELESS DEVICE
#SET_KEYPAD_LOCK
1
Lock front panel buttons.
#SET_KEYPAD_LOCK 1
#SET_KEYPAD_LOCK
0
Unlock front panel buttons
(Default).
#SET_KEYPAD_LOCK 0
#GET_KEYPAD_LOCK
Get the locking status of the front
panel buttons.
@KEYPAD_LOCK 1

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10.2.1 Source Switching
Command
Description
Command & Feedback
Example
#SET_AV A
Select the input source: VEOCast
(Default).
@AV VEOCast
#SET_AV PC1
Select the input source: PC1.
@AV PC1
#SET_AV PC2
Select the input source: PC2.
@AV PC2
#SET_AV PC3
Select the input source: PC3.
@AV PC3
#GET_AV
Get the current input source.
@AV PC1
#SET_AUTO_SWITCH
0
Disable auto-switching mode.
@AUTO_SWITCH 0
#SET_AUTO_SWITCH
1
Enable auto-switching mode.
@AUTO_SWITCH 1
#GET_AUTO_SWITCH
Get the auto-switching status.
@AUTO_SWITCH 1

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10.2.2 CEC/RS232 Function Setting
The ending mark of command is “<CR><LF>”.
Command
Function
Command & Feedback
Example
#SET_SYNCACT_CEC 1
Enable the function of automatically
sending CEC commands.
When detecting video input signal or not
detecting any video signal, the switcher
will automatically send the
corresponding CEC command to control
the display device.
@SYNCACT_CEC 1
#SET_SYNCACT_CEC 0
Disable the function of automatically
sending CEC commands.
@SYNCACT_CEC 0
#GET_SYNCACT_CEC
Get the function setting status of
automatically sending CEC commands.
@SYNCACT_CEC 1
#SET_SYNCACT_RS232
1
Enable the function of automatically
sending RS232 commands.
When detecting video input signal or not
detecting any video signal, the switcher
will automatically send the
corresponding RS232 command to
control the display device.
@SYNCACT_RS232 1
#SET_SYNCACT_RS232
0
Disable the function of automatically
sending RS232 commands.
@SYNCACT_RS232 0
#GET_SYNCACT_RS232
Get the function setting status of
automatically sending RS232
commands.
@SYNCACT_RS232 1
#SET_DISPLAY 1
Power on display device (Simultaneously
sending CEC and RS232 commands to
display device).
@DISPLAY 1
#SET_DISPLAY 0
Power off display device (Simultaneously
sending CEC and RS232 commands to
display device).
@DISPLAY 0

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10.2.3 Function Setting
The ending mark of command is “<CR><LF>”.
Command
Description
Command & Feedback
Example
#SET_OFF_CNT 1
Set the number of sending DISPLAY
OFF command to 1 time.
@OFF_CNT 1
#SET_OFF_CNT 2
Set the number of sending DISPLAY
OFF command to 2 times.
@OFF_CNT 2
#GET_OFF_CNT
Get the number of sending DISPLAY
OFF command.
@OFF_CNT 1
#SET_OFF_DELAY
[PARAM]
Set the delay time of sending DISPLAY
OFF command to [PARAM].
[PARAM]=5~100 (1=100ms).
#SET_OFF_DELAY 5
@OFF_DELAY 5
#GET_OFF_DELAY
Get the delay time of sending
DISPLAY OFF command.
@OFF_DELAY 5
#SET_OUTPUT_HDCP
[PARAM]
Set the HDCP mode of output port to
[PARAM]. [PARAM]=1~3:
1 - ACTIVE
2 - ON
3 - OFF
#SET_OUTPUT_HDCP 1
@OUTPUT_HDCP 1
#GET_OUTPUT_HDCP
Get the HDCP mode of output port.
@OUTPUT_HDCP 1
#SET_SW_HDCP_MODE
[PARAM]
Switch the input ports to support
HDCP2.2 status. [PARAM]= 0/1.
0 - UNSUPPORT HDCP2.2
1 - SUPPORT HDCP2.2
#SET_SW_HDCP_MODE
1
@SW_HDCP_MODE 1
#GET_SW_HDCP_MODE
Get the HDCP2.2 status of input ports.
@SW_HDCP_MODE 1
#UPLOAD_USER_EDID
[PARAM]
Upload the user-defined EDID
[PARAM].
PARAM = 1 ~ 5
1 –User-defined EDID 1
2 - User-defined EDID 2
3 - User-defined EDID 3
4 - User-defined EDID 4
5 - User-defined EDID 5
When the command applied, system
prompts to upload the EDID file (.bin).
Operation will be cancelled in 10
seconds.
#UPLOAD_USER_EDID
1
@USER_EDID 1 READY
PLEASE SEND EDID
DATA IN 10S
OK/ERROR
#SET_DTIME [PARAM1]:
[PARAM2]
When not detecting video input signal,
set the auto power-off time of display
device to [PARAM1]: [PARAM2]. The
default time is 10 minutes.
[PARAM1]=0~30 minutes.
[PARAM2]=0~1800 seconds.
#SET_DTIME 1:30
@DTIME 1:30
#GET_DTIME
Get the auto power-off time of display
device.
@DTIME 30:0