Eco-Smart Eco Spa 5.5 Troubleshooting guide

PLEASE READ THESE INSTRUCTIONS THOROUGHLY AND COMPLETELY PRIOR TO INSTALLATION & USE.
FAILURE TO DO SO COULD CAUSE PROPERTY DAMAGE OR SERIOUS INJURY OR DEATH & VOID YOUR
WARRANTY.
ECO SPA & POOL OWNERS MANUAL & INSTALLATION GUIDE
MODELS: ECO SPA 5.5-11 / ECO POOL 18-27
IMPORTANT SAFETY INSTRUCTIONS ,INSTALLATIONIN STRUCTIONS,USER INSTRUCTIONS
As when installing or using any high voltage electrical appliance, basic safety precautions should always be
followed. Under no circumstances should you attempt to clean, install, inspect, repair, disassemble or other-
wise service this water heater without first shutting off all power to the unit directly at the breaker box.
SERIOUS BODILY INJURY OR DEATH COULD OCCUR IF YOU IGNORE THIS WARNING.
THIS PRODUCT MUST BE INSTALLED BY A QUALIFIED ELECTRICIAN & PLUMBER IN ACCORDANCE WITH-
Article 680 of the National Electrical Code, NFPA 70 and with the requirements of the authority having jurisdiction
and all applicable national, state, provincial, and local electrical codes.
READANDFOLLOWALLINSTRUCTIONSANDSAVETHESEINSTRUCTIONS.
¨ ¨ IMPORTANTSAFETYINSTRUCTIONS

By installing this product, you acknowledge the terms of the manufacturer's warranty and your
Authorized Dealer's return policies. Spa/Pool heaters that have been installed cannot be returned. If
you have any questions regarding the warranty or product return policies, please consult your Author-
Congratulations on the purchase of your Spa/Pool Heater! You have purchased the most techno-
logically- advanced Spa/Pool heater in the market today. Your ECOSMART Spa/Pool Heater is
backedbytheindustry'smostcomprehensivewarranty.
To get the best performance and energy savings from your Spa/Pool heater, it is important that it be
installed in accordance with our instructions and the electrical and plumbing codes applicable to your
area, and that you read this manual thoroughly for important operating instructions and tips.
At any time, if you have any questions, please contact your Authorized Dealer, or contact us directly at:
ECOSMARTUS,L.L.C.
3315NW167THSTREET,MIAMIGARDENS,FLORIDA33056
TollFree:1-877-474-6473
1. Spa/Pool heater.
2. Installation Location.
3. Water Connections / Plumbing Diagram.
4. Electrical Connections/ElectricalDiagram
5. How to operate your Spa/Pool heater.
6. Digital Control Temperature Setting
7. Important Safety Information
8. Warranty Information
9. Warranty Registration Card
PLEASE READ THESE INSTRUCTIONS THOROUGHLY AND COMPLETELY BEFORE INSTALLATION
AND BEFORE USE. FAILURE TO DO SO COULD CAUSE PROPERTY DAMAGE OR SERIOUS PERSONAL
INJURY OR DEATH & VOID YOUR WARRANTY.
ized Dealer prior to installation.
Open the box and carefully unpack the Spa/Pool heater. Inspect all components.

2. INSTALLATION LOCATION
Ecosmart heaters are designed for either indoor or outdoor use. Units must be mounted on a level
base parallel to the ground. Allow6 clearance at sides and at least 18 clearance at top and front for
any maintenance or repairs. Secure the unit to the base via screws (not provided)
¨ ¨
RecommendedClearances:
Top 18 inches CAUTION: Combustible materials should be kept at least 24 inches
Sides: 6 inches away from your heater and the output hot water pipe.
3-WATER CONNECTIONS / PLUMBING DIAGRAM
Please follow all plumbing instructions carefully. This product must be installed by a
licensed and qualified plumber inaccordance with all applicable national, state, pro-
vincial, and local plumbing codes.
IMPORTANTNOTES:
WH E N P R E P A R I N G T H E C O N N E C T I O N S G O I N G T O U N I T , M A K E S U R E Y O U D O N O T U S E
G L U E O R P U D D Y . A N Y G L U E O R P U D D Y G O I N G I N T O U N I T W I L L D A M A G E T H E F L O W
SENSOR PERMANENTLY. PRIOR TO THE FINAL HOOK UP TO UNIT FLUSH ALL THE LINES TO CLEAR
ANY DEBRIS IN LINE. NOTE: When using two speed pumps, do not install gate valve on inlet. No
shut-off valves are to be installed in the piping between the spa heater outlet and the spa. If using an in-
line chlorinator a check valve must be used. Any chlorinators valves that can cause return line block-
age will VOID the warranty.
SPA/POOL HEATER MUST BE INSTALLED AFTER FILTER-Spa models are supplied with 11/2 NPT and
Pool models with2 NPT inlet and outlet plumbing connections. All models are rated 240V single phase.
Units are Flow activated. No Hartford loop is required.
¨
¨

F
I
T
E
R
L
Pool Installation Diagram
Spa/Pool return Inlet to Spa/Pool
-
SHUT OFF VALVE MUST BE INSTALLED AT INLET OF UNIT. ELECTRICAL AND PLUMBING
CONNECTIONS MUST BE FOLLOWED TO MEET ALL LOCAL CODES AND REQUIREMENTS.
After tightening both fittings at the water heater, RUN our pump to allow water to run through
the Spa/Pool heater for at least 5-10 minutes. This process purges all the air from the water lines
and MUST be performed prior to turning on the power at the unit. FAILURE TO FOLLOW THIS STEP
CAN CAUSE PERMANENT DAMAGE TO THE HEATING ELEMENTS.
Water Flow-Your Spa/Pool heater must have an adequate flow of water flow for proper operation.
Adequate water flow removes the heat produced by the heater and transfers the heat to the Spa/
Pool and prevents overheating. Low water flow usually results from dirty filter or improperly ad-
justed manual by-pass. Manual by-pass valves should be set so that the outlet temperature com-
ing from the heater is 6-8 degrees F. above the Spa/Pool water after five (5)minutes of heater op-
eration. This can be measured using a thermometer.
When any maintenance is performed on the Spa/Pool that may introduce air into the plumbing
pipes, it is important to turn the power off to the Spa/Pool heater and purge the air out of the
lines before allowing the unit to power up.
DRY-FIRINGofELEMENTS: caused by water voids when power is on. ALL air must be purged from
system before any heat start-up. It is IMPORTANT to purge all air after cleaning or changing a car-
tridge filter. The filter casing acts as an air reservoir during this procedure, the circulation system
must be on for at least 2 minutes before you turn power on.

ECO SPA 5 5.ECO SPA 11
GRND L1 L1
60 60
DOUBLE POLE BREAKER
GRND L1 L1
30 30
DOUBLE POLE BREAKER
4.ELECTRICALCONNECTIONS/ELECTRICALDIAGRAM
PLEASE READ THE SE INSTRUCTIONS THOROUGHLY AND COMPLETELY BEFORE INSTALLATION
AND BEFORE USE. FAILURE TO DO SO COULD CAUSE PROPERTY DAMAGE OR SERIOUS
PERSONAL INJURY, DEATH AND VOID YOUR WARRANTY.
This product must be installed by a licensed and qualified electrician in accordance with Article 680 of
the National Electrical Code, NFPA 70 and with the requirements of the authority having jurisdiction
and all applicable national, state, provincial, and local electrical codes. As with all electrical appli-
ances, under no circumstances should you attempt to install, repair or disassembled this water
heater without first shutting off all power to the unit directly at the fuse or breaker box. SERIOUSBOD-
ILY INJURY OR DEATH COULD OCCUR IF YOU IGNORE THIS WARNING
All wiring (wiregauge) and circuit protection (breakers) must comply with the U.S. National Electrical
Code (NEC) in the U.S.A., or the Canadian Electrical Code (CEC) in Canada. Failure to do so could result
in property damage and / or personal injury, and void your warranty. Note: the Canadian Electrical
Code generally requires that all supply wires and corresponding circuit protection (breakers) used for
hot water heating and hydronic heating applications be sized to a minimum of 125% of the maximum
Current rating of the heater (see model specifications below for details).
Before installing this product, ensure that the home has sufficient electrical power available to handle
the maximum amperage load of the applicable model. ALL UNITS HAVE A 3 MINUTE TIME DELAY
ONSTART.
Electricalspecificationsbymodel
Wire connection to breaker / Model Eco Spa 5.5 Wire connection to breaker / Model Eco Spa 11

GRND L3 L3 L2 L1
L2 L1
GRND L2 L2 L1 L1
50 50
DOUBLE POLE BREAKER
ECO POOL 18 ECO POOL 27
50 50
DOUBLE POLE BREAKER
50 5050 50
DOUBLE POLE BREAKER DOUBLE POLE BREAKER
50 50
DOUBLE POLE BREAKER
Wire connection to breaker/Model Eco Pool 18 Wire connection to breaker/Model Eco Pool 27
Wire & Breakers specification based on the model being installed
A separate ground conductor for each incoming circuit is required.
DOUBLE CHECK the electrical connections to make sure they are correct and that all wire connec-
tions are tight and secure. Also confirm that the correct breaker size and wire gauge has been used
and confirm that the unit has been connected to aground in accordance with applicable codes.
5.HOWTOOPERATEYOURSPA/POOLHEATER
Once your Spa/Pool heater has been installed and you are ready to begin enjoying it year round.
You MUST make sure your pump timer is disengaged to allow it to run until desired temperature
Setting is reached.
Your heater will ONLY heat your Spa/Pool when there is water running through it and ONLY when
your Spa/Pool pump is working, if your Spa/Pool pump is not running your Spa/Pool heater will not
turn on .
Your pool heater has a 3 minute build in TIME DELAY to protect it from air in the lines and elements
burn out, when the unit senses water flow it will automatically activate (GREEN LED will turn on).
When you initially start to heat your pool, you must run your pool pump without the timer. In order
to reach your initial desire pool temperature you will need to run the pool heater for the required
time.

6.DIGITALCONTROLTEMPERATURESETTING
TURN CONTROL KNOB TO SET YOUR DESIRED SPA/POOL TEMPERATURE. WHEN THE SET TEMPERA-
TURE IS REACHED THE HEATER WILL RUN IDLE AND CONSUME NO ENERGY.
Digital Control Temperature Setting: All Ecosmart models come with a digital control temperature setting
located in the front panel that can be easily set from 80 -104 (26 - 40 ) in 1 degree intervals by a simple
turn of the knob. The heater can also be turned OFF by pushing the control knob once and converted to Celsius
by holding the knob in for 3 seconds.
° °F ° °C
You just SET IT and FORGET IT
When using this electrical equipment, basic safety precautions should always
be followed, including the following:
Pool water temperatures typically range from 78 to 82 . The American Red
Cross recommends a temperature of 78 for competitive swimming. However,
this may be too cool for young children and the elderly, who may require a te-
mperature of 80 or higher.
°F °F
°F
°F
7.IMPORTANT SAFETY INFORMATION
READ AND FOLLOW ALL INSTRUCTIONS.1.
The water in a spa or pool should never exceed 104°F (40°C). A water temperature
in excess of 104°F is considered unsafe for all persons. Lower water temperatures
are recommended for extended use (exceeding 10-15 minutes) and for young children.
2.
3. Excessive water temperatures have a high potential for causing fetal damage
during the early months of pregnancy. Pregnant or possibly pregnant women
should limit spa or pool water temperatures to 100 (38 ).°C
4. Before entering a spa or pool the used should measure the water temperature
at several locations using an accurate thermometer since the tolerance of water
temperature - regulating devices may vary as much as much as +/- 5F (3 )°C
5. Alcohol, drugs or medication should not be used before or during spa or pool use
since their use may lead to unconsciousness with the possibility of drowning.
6. Persons suffering from obesiity or with a medical history of heat disease, low or high blood pressure,
circulatory system problems, or diabetes should consult a physician before using a spa or pool.
7. Persons using medication should consult a physician before using a spa or pool since some medication
may induce drowsiness while other medication may affect heart rate, blood pressure and circulation.
Prolonged immersion in hot water may induce hyperthermia. Hyperthermia occurs when the internal
temperature of the body reaches a level several degrees above normal body temperature of 98.6 F.
The symptons include dizziness, fainting, drowsiness, lethargy and an increase in the internal
temperature of the body. The effects of hyperthermia include: Unawareness of impending hazard,
failure to perceive heat , failure to recognize the need to exit spa or pool, physical inability to exit
spa or pool, fetal damage in pregnant women and Unconsciousness resulting in a danger of drowning.
8. SAVE THESE INSTRUCTIONS

¡ã
¡ã
¡ã ¡ã
¡ã ¡ã
WATER TREATMENT:
For the protection of your spa and pool equip-
ment and health, it is important that your
water be chemically balanced
CAUTION:CorrosivewaterVOIDSall
warranties.* MUST NOTFree Chlorine
EXCEED 5 ppm.
Occasional chemical shock dosing of your spa
and pool should not damage the heater as long
as the water is balanced.
Automatic Chlorinators and Chemical Feed-
ers: All chemicals must be completely diluted
into spa or pool water befor ebeing circulated
through the heater. Chlorine tablets or bro-
mine sticks should not be placed in skimmer.
High chemical concentrations will result
when the pump is not running.
Chlorinators must be feed downstream of
the heater and have anti-siphoning device to
prevent chemical backup into the heater
when the pump is shut off.
CAUTION: High chemical concentrates from
feeders and chlorinators that are out of ad-
justment will cause rapid corrosion to
heater. This type damage is not covered
under the warranty.
For additional information or questions please call 877-474-6473 Do
not return your heater to your Authorized Dealer. Please call our customer service dept.
E-mail: [e-mail]
Are you having problems with your water heater? Call TOLL FREE
You may also contact your Authorized Dealer for assistance
E-mail:[e-mail]
877-474-6473