Ecobee SMART THERMOSTAT User manual

©2008 ecobee
333 Adelaide Street West/ 6th Floor
Toronto / Ontario / M5V 1R5 / Canada
toll free 1.877.932.6233
www.ecobee.com
MA-106-0002-R2
Printed in Canada
SMART THERMOSTAT
User Manual

Getting started 2
Using the touch screen 3
Cleaning the touch screen 6
Displaying the information about your
Smart Thermostat 6
Connecting your Smart Thermostat to
the internet 7
Setting up your Smart Thermostat 10
Programming your Smart Thermostat 14
Scheduling a vacation 17
Understanding alerts 18
List of alerts 19
Using your Smart Thermostat 18
Resetting the Smart Thermostat 22
What to do if you move 23
CONTENTS

Welcome
ecobee helps homeowners conserve energy, save
money and reduce their environmental impact.
Our green automation platform sits at the conver-
gence of energy conservation, green technology,
the networked home and consumer electronics.
Our products automate energy conservation,
making it easier to save on energy costs without
sacricing comfort.
We deliver intelligent conservation solutions
for real people – people with children to raise,
housework to do, hectic schedules to keep and
demanding careers to sustain. ecobee is part of
an international ground swell empowered by the
realization that we need to take action on the
environment, and the time to take that action is
now. Our products and services are developed
with care, innovation and attention to detail.
They have a real and meaningful impact on our
customers and the communities they live in.
ecobee - green made easy.
For more information visit us at www.ecobee.com.
Key features of the Smart
Thermostat include:
Colour touch screen display
Precision +/- 1°F (0.5°C)
temperature control
Remote access via the Internet
Vacation scheduling
Seven-day programming
schedules
Humidity monitoring and
control
Intelligent algorithms that
adapt to your home and
preferences
Advanced furnace fan control
Ventilator control
Quick Save function
EnergyStar™ compliant
Two detector inputs
2
GETTING
STARTED

USING THE
TOUCH SCREEN
The Smart Thermostat uses touch screen technology that makes
navigation easy. With your nger, lightly tap the icons, buttons and
lists or drag you nger across the screen to move a slider or scroll
through a list.
Note: To prevent damage to the touch screen, never use a sharp
object such as a pen, to press the icons, buttons and lists.
When the screen shows a list of items, an arrow to the right of the
item indicates more than two options to choose from. Touching this
type of list will bring you to a new list or screen.
If there are only two options for a given list entry, those options will
be displayed next to a switch within the list. Pressing anywhere on
the item will toggle from one option to the other.
In the various screens on the thermostat, you have three ways
to navigate.
Press Cancel to go back to the previous screen without saving changes.
Press Done to save changes and move to the next screen.
At any time press the home button (found at the right hand side
of touch screen). This cancels any action and takes you back to the
home screen.
What’s on the Home Screen?
The Home Screen displays the current temperature in your home,
various heating and cooling settings, and icons for navigating to other
features and settings of the Smart Thermostat.
The Home Screen is the default display on your Smart Thermostat
Set temperature
The set temperature is the temperature the system is programmed
to maintain. You can adjust it manually, but for maximum savings
you should automate the temperature setting by programming the
thermostat. See Programming Your Smart Thermostat on page14.
1.
3
Set Temperature Adjustment Slider
Using your nger, drag the slider back and forth to manually lower
or raise your set temperature. Tapping at either end of the
temperature scale will move the slider by 1°F (0.5°C). When you
manually adjust the set temperature you will put the system into
a Hold mode. See Holding Action on page 11.
Current Temperature
This is the current temperature in the room where the Smart
Thermostat is installed. The thermostat sends signals to your heating
and cooling system to make sure this temperature matches the set
temperature on the thermostat. You can set the Smart Thermostat in
Celsius or Fahrenheit. See Setting up your Thermostat on page 10.
System and Fan Settings
Displays the mode your heating and cooling system is currently
running in, as well as the furnace fan setting. Press Details to adjust
these settings.
WiFi Signal strength indicator
Indicates the strength of the signal the Smart Thermostat is
receiving from your WiFi router. You must have WiFi enabled for
the indicator to work.
Current Date and Time
Displays the current date and time for your time zone.
Internet Connection Indicator
Indicates that the Smart Thermostat is connected to the internet
4
2.
3.
4.
5.
6.
7.
1
2
34
5
6
7

Feature Buttons
Feature buttons allow you to quickly access the various features of
your ecobee Smart Thermostat. Pressing one of these buttons will
active that feature.
Register Use the Register button to register your Smart Thermostat
as well as your personalized web portal at www.ecobee.com.
Refer to Creating Your Personal Web Portal on page 8 for details.
Once you’ve successfully registered, this button is replaced by the
Weather button.
Weather The Weather button displays the current outdoor
temperature and weather conditions for your registered location.
Press this button to see the full ve-day forecast. Please note that
when you register your thermostat, it is important to select your
location accurately as ecobee will use your local weather data to
better control your heating and cooling.You must register your Smart
Thermostat for this feature to operate.
Details Press the Details button to see system details such as humidity
levels and furnace fan settings. If you have a ventilator, humidier
or dehumidier connected, Details displays the current settings for
those as well.
Program Press Program to pre-program the desired temperatures
throughout the day for each day of the week. Programming is the
key to saving money as it lets you reduce energy consumption.
The icon on this button changes to show which period of the day
(awake, away, home, sleep) is currently in eect.
If your thermostat has been manually adjusted, then the Resume
button will be displayed. Pressing the Resume button will cause
the system to revert back to the scheduled program.
Quick Save Pressing the Quick Save button as you leave your home will
put your thermostat in to an energy savings conguration. To return
your thermostat to its previous settings simply press OK on the touch
screen. See page 12 for more information on this function.
More Press this button to navigate to more features available on
your Smart Thermostat.
5
Cleaning the touch screen
Press the Clean me button to deactivate your touch
screen. You can clean the Smart Thermostat touch
screen by spraying water or any mild, non-abrasive
household cleaner on to a clean cloth. Wipe the surface
of the touch screen with the slightly dampened cloth.
Note: Do not spray any liquids directly onto your
Smart Thermostat.
The touch screen will be deactivated for 30 seconds. The
time to reactivation of the touch screen will count down.
Displaying information about your
Smart Thermostat
The About section of your thermostat displays useful
information about the Smart Thermostat and the tech-
nician who installed it. You may need this information if
you are having diculties or require technical support.
The About screen displays the following information:
Copyright Information
IDT Version The current rmware version running on the
Smart Thermostat
EI Version The current rmware version running on the
Equipment Interface.
MAC Address The Media Access Control address
assigned to the Wi radio in your Smart Thermostat,
Serial Number The number assigned to your Smart
Thermostat when it was manufactured,
Technician Information if programmed by your instal-
lation technician, their contact information will be
displayed here
To clean the touch screen:
From the Home
screen, press More.
Press Clean Me.
To display the About screen:
From the Home
screen, press More.
Press Settings and
select About from
the Menu.
6

CONNECTING YOUR
SMART THERMOSTAT
TO THE INTERNET
You can manage your ecobee system using the colour touch screen
on the Smart Thermostat or from your ecobee personalized web
portal. Internet access lets you:
Program and congure your Smart Thermostat from your
personalized web portal.
Remotely control your Smart Thermostat from anywhere you
have Internet access.
Enable your Smart Thermostat to display and use local
weather data to maximize energy savings.
Receive important alerts and reminders about your
heating and cooling system.
Note: To connect your system to your personalized ecobee web portal you
must have a broadband Internet connection and a wireless home network.
WiFi Specications
Your Smart Thermostat is designed to support:
A 802.11 b or g wireless router
WEP 64, WEP 128, WPA1 and WPA2 encryption methods
Dynamic or static IP addressing
Setting up WiFi
The Smart Thermostat is equipped with a wireless
interface that connects to any home wireless network.
You must enable the WiFi radio in the Smart Thermo-
stat and congure it in order to access your home
wireless network.
When the WiFi radio is turned on, the Smart Thermo-
stat displays a list of available networks, along with an
indication of the signal strength and whether security
encryption is used.
If your home network is not listed, or if the signal strength
is very low, try readjusting the antenna on your wireless
router. If that does not improve the signal you may need
to relocate your router.
Once your network has been detected, press on that list
item to continue with the conguration. If the network
7
is encrypted, you will be asked to enter the password for
that network.This is the password you created when the
wireless network router was rst setup
Using the MAC address
You may have congured your network to lter for
known MAC addresses. If this is the case refer to the
section Displaying Information About your Smart
Thermostat on page 6 of this manual to nd the MAC
address for your Smart Thermostat.
Advanced Conguration
Advanced conguration lets you input your network
parameters manually. Select this list item and choose
the network you wish to connect to, or it will allow
you to add one to the list (ie if your network does not
broadcast its SSID). You will then be able to view and
congure the following:
Dynamic or Static IP addressing
SSID
Password
Type of Encryption
WiFi Channel
IP Address
IP Subnet
Gateway
Primary DNS
Secondary DNS
Creating Your Personal Web Portal
Once a wireless Internet connection is established, you
will need to register the Smart Thermostat to create
your personal web portal.
Your e-mail and password are not stored in the Smart
Thermostat. You can change this information once the
account has been registered and activated.
If you do not receive a registration e-mail, please
check your junk mail folder as registration messages
are sometimes agged as junk mail.
To set up the WiFi radio:
From the Home
screen, Press More.
Press Settings.
Switch WiFi on and
select your network
from the list of
available networks.
8

Once you have completed the registration process, you
can go to www.ecobee.com to manage your ecobee
Smart Thermostat through your personal web portal
Re-registering The Thermostat
There are times when you may need to re-register your
Smart Thermostat. For example, if you are a new hom-
eowner who has just moved to a home with an existing
ecobee Smart Thermostat.
Simply follow the registration process described on
page 8. All the data collected for the Smart Thermostat
is stored and can be viewed online after you nish
re-registering.
9
To register the thermostat:
From the Home screen,
press Register.
You will be prompted
to enter your primary
e-mail address.
Press Done.
You will be prompted
to enter a password
with a minimum of
eight characters.
Press Done.
The Smart Thermostat
sends a registration
message to the specied
e-mail address which
includes a link to
www.ecobee.com. Enter
the chosen password to
complete the registration
SETTING UP YOUR
SMART THERMOSTAT
This section of the manual describes how to set up and
congure your Smart Thermostat using the touch screen.
There are three key steps:
Personalizing your Smart Thermostat.
Set up Reminders.
Program the thermostat using the Wizard or Editor.
Personalizing your Smart Thermostat
Preferences allow you to personalize the way your
ecobee Smart Thermostat behaves and includes settings
for how temperature, time and date are displayed on
the thermostat.
Temperature Display
Touch Temperature Display to change the temperature
display between degrees Fahrenheit (°F) or degrees
Celsius (°C).
Date and Time
Touch Date & Time to
Set the current date
Set the current time
Select between 12 hour or 24 hour time format
Select your time zone
Enable or disable daylight savings adjustments
Program the time and date as well as your time zone.
If you are connected to the Internet, time and date are
programmed automatically.
The time zone determines when the system needs to
adjust for daylight savings time.
To adjust the date and/or time, use your nger to spin
the scroll wheels up or down.
To set up Preferences:
From the Home
screen, Press More.
Press Settings and
select Preferences
and adjust to your
needs.
10

Sound Eects
The Smart Thermostat can make sounds when you press a button
or when an alert is generated. Press Sound Eects to;
Turn on or o the sound when a button is pressed
Adjust the volume of the sound when a button is pressed
Turn on or o the sound when an alert is generated
Adjust the volume of the sound when an alert is generated.
Brightness
The touch screen display on your Smart Thermostat has adjustable
backlight brightness. You can control the intensity when the screen
is active (i.e., you are pushing buttons) and when the display is in
standby mode. Press Brightness to:
Set the Active brightness intensity
Set the Standby brightness intensity
Set the minimum time that the Smart Thermostat will stay in
active brightness before switching to Standby brightness.
Holding Action
Whenever you adjust the set temperature manually, the Smart
Thermostat will indicate that you are holding. You can select how
long the Smart Thermostat will hold the new temperature before
reverting back to the regular program. The options are:
4 hours After 4 hours have elapsed the Smart Thermostat will
revert back to its program.
Until next transition If this option is selected the temperature
will be held until the next stage in the program
Indenite If this option is selected your Smart Thermostat
will continue to hold at this temperature until you press the
Resume button located at the bottom of the home screen.
Update Program If this option is selected when you adjust the
set temperature, the system will reprogram the temperature
for the period you are currently in.
Ask Me If this option is chosen, every time you adjust the
set temperature you will be asked which of the options
you would like to choose.
11
Quick Save Temperature Limits
In Quick Save mode, your system will automatically
increase (in cool mode) or decrease (in heat mode) the
set temperature.
Use this option to program the maximum temperature
change allowed so your comfort is not compromised.
The number you enter is the dierence from the set
temperature of the system before the Quick Save
feature is activated.
Setting up Reminders
Your Smart Thermostat can be programmed to remind
you of required lter changes and regular maintenance.
These reminders were congured by the technician
during installation. Changing them may eect the
operation of your heating and cooling system.
If you are not sure about what equipment you have
installed or whether you need to replace rather than
clean your lters, please contact your heating and
cooling technician, or consult your original heating
and cooling equipment manuals for the recommended
maintenance procedures.
Maintenance
The Maintenance alert is generated when regularly
scheduled maintenance is required. This alert, along with
your technician’s contact information (if programmed by
the technician), will be displayed on the touch screen.
Select this item to turn the reminder on or o, show the
date of the last service, and select a reminder interval
between one and 12 months.
Furnace Air lter
Sets the reminder period for cleaning or replacing the
furnace air lter.
Select this item to turn the reminder on or o, and
to set the reminder interval in run-time hours or
calendar months. You can also check the date of the
last lter change.
To set up Reminders:
From the Home
screen, press More.
Press Settings and
select Reminders from
the list.
Scroll through options
to set and adjust to
your needs.
12

Humidity Filter (Optional)
Sets the reminder period for cleaning or changing the humidier lter.
Note: If your Smart Thermostat is not connected to a humidier or
dehumidier this option will not be displayed.
Select this item to turn the reminder on or o, and to select the
reminder interval in run-time hours or calendar months. You can
also check the date of the last lter change.
Ventilator Filter (Optional)
Sets the reminder period for cleaning or changing the ventilator lter.
Note: If your Smart Thermostat is not connected to a ventilator, this
option will not be displayed.
Select this item to turn the reminder on or o, and to set the reminder
interval in run-time hours or calendar months.You can also check the
date of the last lter change.
Temperature Alerts
The Smart Thermostat can generate alerts when the temperature
in the home reaches a pre-programmed temperature. This protects
your home from damage due to freezing or excessive heat.
If this alert has been set up, you will see the alert on the Smart
Thermostat. If you’ve congured your personal web portal, you
will also get an e-mail alert.
Low Temperature Alert
Select this item to set the temperature at which the Smart Thermostat
will generate a Low Temperature alert. The range can be adjusted to:
O – no alert will be generated
Set temperature range of 40 – 60°F (4.5 – 15.5°C)
High Temperature Alert
Select this item to set the temperature at which the Smart Thermostat
will generate a High Temperature alert. The range can be adjusted to:
Off – no alert will be generated
Set temperature range of 86 – 100°F (32 – 35°C).
13
Programming your Smart Thermostat
Your heating and cooling needs change depending on the time of
day, and day of the week.
For example, if there’s no one in the house during the workday you
might want to let the temperature go up in the summer, to reduce
energy used by the air conditioning system, and go down in the winter,
to reduce energy used by the furnace.
Your Smart Thermostat is exible – you can program four dierent time
periods per day, seven days a week. Each period is represented by a
unique icon. These icons can be found on various screens on the Smart
Thermostat as well as on your personalized web portal. They are:
Awake this represents the period when you are awake. The start
time of this period is typically when you get up in the morning.
Work this represents the period when you are at work and the home
is not occupied. The start time of this period is typically when you
leave to go to work.
Home this represents the period when you are home. The start
time of this period is typically when you get home from work in
the evening.
Sleep this represent the period when you are sleeping. The start time of
this period is when you go to bed at night.
We call it a Smart Thermostat because it learns how your home and
heating and cooling equipment perform. This means you can be
sure that your home is at the temperature you want, when you want
it, without wasting energy.
When your schedule changes, you can quickly and easily update the
thermostat settings directly on the device itself or online through
your personalized web portal.
Your Smart Thermostat comes pre-programmed with EnergyStar
recommended settings. These settings can save you up to 20% on
your heating and cooling energy costs when compared to a non-
programmable thermostat.
If your preferences are dierent than the recommended settings,
you can easily adjust the time periods and temperatures of your
system. There are two ways to program the Smart Thermostat use
the Wizard that guides you through the steps OR use the more
advanced Editor feature.
14

Using the Program Wizard
The Smart Thermostat Wizard takes you step-by-step
through a process to determine when you’re awake, go
to work, come home and go to sleep.You’ll then set ap-
propriate temperatures for each of those time periods.
Note: If your Smart Thermostat is in Hold mode, you
must press Resume in order to get to the wizard.
The Smart Thermostat will not ask you what temperature
you want in your home during work hours. Instead, it
automatically sets this value to minimize your energy
consumption, while ensuring the room temperature
reaches the desired temperature when you come
home. If you prefer to set this temperature manually,
use the Editor feature.
If you want to change anything, you can either run
the Wizard again, or press Editor to make specic
changes. See Using the Editor on page 16.
If you do not connect to the internet, you must ensure
the time and date are programmed. Refer to Person-
alizing your Smart Thermostat on page 10 for details.
To use the Wizard:
From the Home
screen, press Program.
Note: If your Smart
Thermostat is in Hold
mode, you must press
Resume in order to get
to the Wizard.
Press Wizard in the
upper right corner of
the screen.
Choose the setting
that best ts your daily
rountine.
Press Next to go to the
next question.
When the congratula-
tions screen appears
press Done.
15
Program summary screen
Using the Editor
The second way to edit your Smart Thermostat program
is to use the Editor.This method is more advanced than
the Wizard. You can edit specic times, temperatures and
furnace fan settings for each day of the week.
Select the desired program period to adjust start times
or disable the period entirely.
Select a current Heat or Cool set temperature to adjust the
temperature or fan settings for that period. Any program
period changes will automatically apply to all the days that
period runs and are shown at the top of the screen.
If your system is enabled for auto-changeover mode,
the heat and cool set temperature will automatically be
adjusted to ensure a minimum dierence between the
heat and cool set temperatures.
In auto system mode the fan setting will revert to whatever
is congured in the Details - fan setting. Auto-change
over mode and the minimum temperature dierence
is congurable in the installer setting.
Note: Humidity levels are not included as a programmable
option, even if a humidier or dehumidier is installed and
controlled by the Smart Thermostat.
To use the Editor:
From the Home
screen, press Program
then press Editor in
the upper left corner
of the screen.
Select the days you
wish to adjust
(choosing more than
one day will change
settings for all the days
selected) and press
Next.
Adjust temperature
by pressing the heat
or cool buttons on the
right hand side.
16
Editor summary screen

Scheduling a vacation
The Smart Thermostat’s Vacation feature helps you
conserve energy while you are away from your home
for extended periods of time and also ensures that your
home is comfortable when you return.
To program a new vacation select the New button. Here
you can program a name for the event, the start date and
time, as well as the end date and time.
You can enter any number of uniquely named vacations.
Other features to choose from include:
ecobee optimize
Turn this option ON to tell the thermostat to automatically
set your heat temperature, cool temperature, system mode
and furnace fan settings to maximize energy conservation
while you are away.
Turn this option OFF to manually congure Heat Tempera-
ture, Cool Temperature and Fan settings.
Heat Temperature
Programs the set temperature when the system is in Heat
mode, i.e., when the furnace is on. Set a lower temperature
to save energy.
Cool Temperature
Programs the set temperature when the system is in Cool
mode, i.e., when the air conditioner is on. Set a higher
temperature to save energy. You can also choose to turn
o your cooling system while you are away to ensure it
does not go on at all.
Fan
Toggles the fan setting between ON and Auto.
ON The fan runs all the time regardless of programming or
if there is a call for heat or cool.The fan will also run if the
System Mode is OFF.
Auto This option turns the furnace fan on but only when the
system is heating, cooling or ventilating your home or to
satisfy the minimum fan run time as programmed.
17
To schedule a vacaion:
From the Home
screen, press More.
Press Vacation. Press
New and enter a
name and the dura-
tion of your vacation.
18
Minimum On Time This feature allows the homeowner to determine
a minimum time per hour that the furnace fan will run. This results
in increased air circulation and a more consistent temperature
within the home. This is more cost eective than choosing the ON
position for the fan
In either mode, the Smart Thermostat will ensure that when your
vacation ends the thermostat will revert to the regular settings.
Note: If you were running your regular program prior to the start of
your vacation, on your return the Smart Thermostat will restore your
home to those settings. If you were in Hold mode prior to the start of
your vacation, the Smart Thermostat will restore the home to whatever
the set temperature was just prior to your vacation.
UNDERSTANDING
ALERTS
From time to time your ecobee system will display an alert. For
example, the alert might be a reminder to change the furnace lter,
or perform regular maintenance.
If you have a ood sensor installed in your house the system can
alert you when water is detected, potentially saving you thousands
of dollars from damage due to ooding.
If you have enabled the Internet connection to your Smart
Thermostat, these alerts can also be sent to you via e-mail.
When an alert displays, you can dismiss it or ask to be reminded later.
For example, if you receive a furnace lter alert and choose Remind me
later, the alert will clear and display again 24 hours later. If you choose
OK when the alert displays, it will reset the reminder.

List of Alerts
Below is a complete list of alerts. Depending on your conguration,
some of these may not apply to your system.
19
Low Battery
Furnace Air Filter
Ventilator Filter
Humidier Pad
Comms fault
Low Temp. Alert
High Temp Alert
Heat Not
Responding
Cool Not
Responding
Input 1
Input 2
Maintenance
Reminder
The battery in your Smart Thermostat will need to
be changed soon.
Your furnace lter needs to be cleaned/changed.
Your ventilator lter needs to be cleaned/changed.
Your humidier pad needs to be cleaned/changed.
There is no communication between the Smart
Thermostat and the Equipment Interface module.
The temperature in the home is too low.
The temperature in the home is too high.
The system has failed to heat the home.
The system has failed to cool the home.
Used if this input is programmed to generate an alert.
Used if this input is programmed to generate an alert.
You are due for regular maintenance.
USING YOUR
SMART THERMOSTAT
The bright, easy-to-read and easy-to-use touch screen
interface on your Smart Thermostat makes it simple to
review and adjust the settings any time you want.
Adjusting temperature
You can easily adjust the temperature without changing
the thermostat’s programming.
Once you’ve adjusted the temperature, the slider
changes to indicate that you are currently holding the
set temperature rather than running a program.
The Smart Thermostat will hold the new temperature for
the duration you specied in the Hold Action option during
the initial setup (see Holding Action pg 11) or until you
press Resume.
If your system is enabled for auto-change over mode,
and you have selected Auto in the Details - System
mode, an arrow will be displayed on the temperature
scale, in addition to the magnier. This will allow you to
adjust both the heating and cooling set temperatures.
Pressing the arrow will switch the magnier to that
location and allow you to change that temperature.
There is a minimum difference allowed between the
heat set temperature and the cool set temperature. If
you change the temperatures such that this minimum
is not maintained, the system will automatically adjust
the other set temperature to compensate. Auto-change
over mode and the minimum temperature dierence is
congurable in the installer settings.
Viewing Details
The Details screen lists various temperature, humidity and
equipment details associated with your Smart Thermostat.
To adjust the temperature:
Use your nger to
press and move the
set temperature slider
left or right until the
value in the magnify-
ing lens displays the
temperature you
want.
(tapping either end of
the temperature scale
will move the slider by
1° (0.5’ C).
To access your Details:
From the Home
screen, press Details.
20

Current Temperature
The temperature in the room where the Smart Thermostat is installed.
System Mode
Displays the mode your system is operating in. Press this item to
display a list of options:
Cool The system will turn on the air conditioner when the current
temperature rises above the set temperature.
Heat The system will turn on the furnace when the current
temperature drops below the set temperature.
Auto The system is in Auto-changeover mode and will activate
the heating or cooling systems to keep your home within the
desired range of set temperatures. This option is only available if
enabled by the installer.
OFF The system is o and will only display the current temperature.
Fan Control
Displays the current furnace fan setting. Press this item to
toggle between:
ON The fan runs all the time regardless of programming or if there is a
call for heat or cool.The fan will also run if the System Mode is O.
Auto Turns on the furnace fan when the system is heating, cooling or
ventilating your home, or to satisfy the minimum fan on time.
Minimum On Time This feature allows you to determine a minimum
time per hour that the furnace fan will run. This results in optimal air
circulation and a more consistent temperature within the home.This is
more cost eective than choosing the On position for the fan
Current Humidity
Displays the current percentage of relative humidity measured
in the room where the Smart Thermostat is installed. Humidity
displays even if your Smart Thermostat has not been congured to
control a humidier or dehumidier.
Humidier | Dehumidier
Humidity is an important factor in your overall comfort level.
If your Smart Thermostat was congured to control a humidier or
dehumidier, you will be able to select the options below to control
the level of humidity in your home.
21
OFF The system will not try to control the humidity in
your home.
ON When this feature is enabled you will be able to set
the humidity between 20% to 50%.
Frost Control If this option is enabled during the heating
season, the Smart Thermostat will automatically adjust the
humidity levels to minimize frost or condensation that can
form on the windows of your home.
Note: Internet access is required for this feature. Local
outdoor temperature and humidity information is required
for optimum performance.
Ventilator Max
If your system is equipped with a ventilation system, you
can manually switch the ventilator to the maximum setting
directly from your Smart Thermostat.
After you select this item, the ventilator switches into
the maximum mode for 20 minutes. The ventilator then
switches back to its normal operating state.
Resetting the Smart Thermostat
At some point during the life of the thermostat you
may want to quickly recongure or restore it to the
default state.
Reset Registration
Resets the connection between your Smart Thermostat
and your personalized web portal.
After this reset, you must re-register your Smart Thermostat
if you want to continue to use your web portal.
All other preferences and settings will remain the same.
Reset Preferences/Program
Resets all your preferences, reminders, alerts and pro-
gramming to the original factory default state.
WiFi settings and registration are not aected.
22
To Reset your thermostat:
From the Home
screen, press More.
Press Settings and
select Reset from
the list. Choose the
Reset option that
suits your needs.

What to do if you move
If you decide to move there a few things you should consider with
regards to your ecobee system;
If you did not activate your personalized web portal you simply take
the Smart Thermostat with you or leave it in the house.
If you registered with www. ecobee.com, you need to update your
web portal to reect the change.
Leaving it behind
Log onto your web account and delete the device you are leaving
behind. This terminates the association between your Smart
Thermostat and your personalized web portal.
You can always choose to add another device for your new home
with this same account.
The new homeowner will need to register the Smart Thermostat
and set up their own web portal.
Taking it with you
If you are taking the device with you, you will need to re-connect the
device to the Internet and possibly re-register if your IP information
changes. To re-register follow the original web registration procedure
in this manual.
23 24
3-Year Limited Warranty
Ecobee warrants that for a period of three (3) years from the date
of purchase by the consumer (“Customer”), the ecobee Smart
Thermostat (excluding battery) (the “Product”) shall be free of
defects in materials and workmanship under normal use and service.
During the warranty period, ecobee shall, at its option, repair or
replace any defective Products, at no charge for labour or materials. Any
replacement and/or repaired device are warranted for the remainder
of the original warranty or ninety (90) days, whichever is longer.
If the product is defective, call ecobee Customer Service at
1-877-9-ecobee. Ecobee will make the determination whether a
replacement product can be sent to you or whether the product
should be returned to the following address: ecobee Customer
Service, 333 Adelaide Street West, 6th Fl., Toronto, ON M5V 1R5,
Canada. In the event of a failure of a Product, Customer may:
(a) if Customer did not purchase the Product directly from ecobee,
contact the third party contractor from whom the Product was
purchased to obtain an equivalent replacement product, provided
the contractor determines that the returned Product is defective and
Customer is otherwise eligible to receive a replacement product;
(b) contact ecobee directly for service assistance at 1-877-9-ecobee and
ecobee will make the determination whether an advance equivalent
replacement Product can be sent to Customer with return shipping
supplies (in which case a hold shall be put on Customer’s credit card for
the value of the replacement Product until ecobee has received
the defective Product). Product should be returned to the following
address: ecobee Customer Service, 333 Adelaide Street West, 6th Fl.,
Toronto, ON M5V 1R5, Canada. If the returned Product is found by
ecobee to be defective and Customer is otherwise eligible to receive
a replacement product, no amount shall be charged to Customer’s
credit card; or
(c) ship the defective Product directly to ecobee, in which case
Customer shall contact ecobee directly at 1-877-9-ecobee, so ecobee
can make the required shipping arrangements. Upon receipt of the
defective Product, ecobee will ship an equivalent replacement
product to Customer, provided the returned Product is found by
ecobee to be defective and Customer is otherwise eligible to receive
a replacement product.

This warranty does not cover removal or reinstallation costs and shall
not apply if the damages were found to be caused by something
other than defects in materials or workmanship, including without
limitation, if the Product:
was operated/stored in abnormal use or maintenance conditions;
is repaired, modied or altered, unless ecobee expressly
authorizes such repair, modication or alteration in writing;
was subject to abuse, neglect, electrical fault, improper
handling, accident or acts of nature;
was not installed by a licensed Heating Ventilating and Air
Conditioning (HVAC) technician; or
was installed improperly.
Ecobee’s sole responsibility shall be to repair or replace the Product
within the terms stated above. ECOBEE SHALL NOT BE LIABLE FOR
ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING ANY SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING, DIRECTLY
OR INDIRECTLY, FROM ANY BREACH OF ANY WARRANTY, EXPRESS OR
IMPLIED, OR ANY OTHER FAILURE OF THIS PRODUCT. Some US states
and Canadian provinces do not allow the exclusion or limitation of inci-
dental or consequential damages, so the above limitation or exclusion
may not apply to you.
ECOBEE’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS
IN MATERIALS AND WORKMANSHIP IS LIMITED TO REPAIR AND
REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL
EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING
BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO THE THREE-YEAR DURATION OF THIS LIMITED
WARRANTY. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL
APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. Some
US states and Canadian provinces do not allow limitations on how
long an implied warranty lasts, so this limitation may not apply to you.
Ecobee neither assumes responsibility for nor authorizes any other
person purporting to act on its behalf to modify or to change this
warranty, nor to assume for it any other warranty or liability concern-
ing this product.
This warranty gives you specic rights, and you may also have other
rights, which vary from jurisdiction to jurisdiction. If you have any ques-
tions regarding this warranty, please write ecobee Customer Service,
333 Adelaide Street West, 6th Floor, Toronto, Ontario M5V 1R5, Canada.
25 26
End User Software License Agreement
PLEASE READ THE FOLLOWING CAREFULLY, AS THIS END USER
SOFTWARE LICENSE AGREEMENT (“EULA”) IS A LEGAL AGREEMENT
BETWEEN ECOBEE INC., HAVING ITS PLACE OF BUSINESS AT 333
ADELAIDE ST. WEST, 6TH FLOOR, TORONTO, ON, M5V 1R5 CANADA,
(“ecobee”) AND YOU (EITHER AN INDIVIDUAL OR THE ENTITY
THAT YOU REPRESENT AND REFERRED TO IN THIS AGREEMENT AS
“LICENSEE”), THE ORIGINAL PURCHASER OF ECOBEE PRODUCT (THE
“PRODUCT” OR“PRODUCTS”) EMBEDDED WITH ecobee PROPRIETARY
SOFTWARE (THE “SOFTWARE”), CONCERNING LICENSEE’S LIMITED
ACCESS TO AND USE OF THE SOFTWARE. BY USING THE PRODUCT
(INCLUDING THE SOFTWARE EMBEDDED IN THE PRODUCT), YOU
ARE INDICATING YOUR ACCEPTANCE OF, AND YOU AGREE TO BE
BOUND BY, THE TERMS AND CONDITIONS OF THIS EULA WHICH
SHALL GOVERN YOUR ACCESS AND USE OF THE SOFTWARE. IF YOU
DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS EULA,
YOUR ACCESS TO AND USE OF THE SOFTWARE WILL NOT BE PER-
MITTED AND YOU MAY, WITHIN FOURTEEN DAYS OF THE DATE OF
YOUR PURCHASE OF THE ecobee PRODUCT, RETURN THE SOFT-
WARE TOGETHER WITH THE PRODUCT IN ITS ORIGINAL PACKAGING
AND SALE CONDITION TO: (a) ecobee IF YOU HAVE PURCHASED
THE ecobee PRODUCT DIRECTLY FROM ecobee OR; (b) TO AN ecobee
AUTHORIZED RESELLER OR DISTRIBUTOR IF YOU HAVE PURCHASED
THE ecobee PRODUCT FROM SUCH ENTITIES, AND ecobee OR ITS
AUTHORIZED RESELLER OR DISTRIBUTOR AS APPLICABLE SHALL
PROVIDE A FULL REFUND OF THE PURCHASE PRICE PAID WITHIN
FOURTEEN DAYS OF ITS RECEIPT OF THE RETURN.
In consideration of the license fees paid by LICENSEE as part of the
purchase price of the ecobee Product and the mutual covenants
contained herein and for other good and valuable consideration, the
receipt and suciency of which are hereby acknowledged, ecobee and
LICENSEE agree as follows:
1. Denitions: For the purpose of this EULA, the following terms shall
have the meanings hereinafter provided:
“ecobee Web Portal” means the web site portal operated
by ecobee to provide certain services and functionality to
registered users of ecobee Products.
“Error” means any program defect, error, bug or other failure
of all or part of the Software that results in the Software
not conforming to, or performing in accordance with, its
published specications.
“Software”means ecobee’s computer software program,
which enables data upload and download to and from the
ecobee Web Portal using an ecobee Product, including any
Software Updates.

“User Manual” means the ecobee User Manual provided
together with the Product and Software.
“Software Updates”means updates or patches to the Software,
including updates intended to correct Errors and which may
include enhancements and/ore additional features to the
Software, as may be provided or released by ecobee from
time to time to all of its customers at no charge.
2. Ownership of Software: LICENSEE acknowledges and agrees
that, save and except for the Software license explicitly granted by
the EULA, all right, title and interest in and to the Software and the
User Manual is the sole and exclusive property of ecobee and/or its
licensor(s), as the case may be. ecobee reserves all rights not
expressly granted to LICENSEE hereunder, and for greater certainty,
ecobee shall retain all intellectual property and other proprietary
rights in and to the Software and the User Manual. Nothing in this
EULA shall, or shall be deemed or construed to, assign, transfer or
convey to LICENSEE any title, rights or interest in or to any intellectual
property, including in or to the Software or User Manual, other than
the licenses specically and expressly granted herein.
3. Grant of Limited License: Upon LICENSEE’s use of the Product
(and corresponding acceptance of the terms and conditions of this
EULA), ecobee hereby grants to LICENSEE a limited, non-exclusive,
personal, perpetual, non-transferable and revocable license to
use the Software embedded in the Product as and to the extent
described in this EULA for as long as LICENSEE complies with the
terms and condition of this EULA. ecobee reserves all rights not
expressly granted to LICENSEE. For certainty, this EULA does not
apply to or govern LICENSEE’s use of or access to the ecobee Web
Portal or the ecobee Product, which are each governed by and
subject to separate terms and conditions.
4. Permited Use: Pursuant to the Software license granted to LICENSEE
under this EULA, LICENSEE shall be permitted to: (a) use the Software
embedded in the Product for the purposes of using the Product
only as intended and contemplated by the User Manual, provided
that the Software may only be used for its personal and private
use in connection with the use of the Product; and (b) use the User
Manual provided by ecobee solely as is necessary to operate and
use the Software and ecobee Product as and to the extent permitted
thereunder and under this EULA.
5. License Transferable: This EULA shall be binding upon and shall
enure to the benet of and be enforceable by each of the parties,
their respective successors and permitted assigns. LICENSEE may
assign this EULA without the prior consent of ecobee. ecobee may
assign this EULA without the consent of LICENSEE at any time.
6. Copy Restrictions: Unauthorized copying or distribution of
Software or the User Manual is expressly prohibited. LICENSEE may
27 28
make a reasonable number of copies of the User Manual to the
extent reasonably required for its use of the Software and Product
as permitted by this EULA; provided that LICENSEE may not use
the User Manual separately from the Product or Software or for any
purpose other than as contemplated herein.
7. Use Restrictions: LICENSEE may not: (a) modify, adapt or otherwise
change the Software or in any way remove the Software from the
Product for any reason or use the Software separately from the
Product for any reason or purpose; (b) to the maximum extent
permitted to be restricted by applicable law, reverse engineer,
decompile, disassemble, or otherwise in any manner deconstruct
all or any part of the Software; (c) create derivative works based on
the Software or the User Manual; (d) except as expressly permitted by
the EULA, provide, disclose, sublicense, distribute, transfer, assign
or otherwise permit any third party to access, use, read or otherwise
gain access to the Software or User Manual (the Software and User
Manual being the condential information of ecobee); or (e) use
Software to access or in conjunction with any other thermostat
monitoring services or products of any ecobee competitor.
8. Support: ecobee may in its discretion, without any obligation to do
so and subject to the limitations of this EULA, provide LICENSEE with
help-desk telephone support concerning LICENSEE’s use of the
SOFTWARE to the extent provided for in the Product Terms of Sale
in connection with purchase and sale of the Product and the Terms
of Service entered into by you and ecobee, if any, in connection with
the thermostat monitoring and data management services provided
by ecobee in connection with the Product. Refer to the ProductTerms
of Sale and/or the Terms of Service associated with the Product and
related services for further details on Software and Product support.
9. Relief: LICENSEE agrees that damages would not be an adequate
remedy for any breach of this EULA aecting or related to a breach
or misappropriation of ecobee’ (or its or its third party licensors’)
intellectual property rights in and to the Software and User Manual.
LICENSEE, and nothing in this EULA, shall interfere with, delay,
obstruct, or prevent ecobee from taking, or require ecobee to take,
any steps prior to taking action to seek an interim and interlocutory
equitable remedy on notice or ex parte to enforce any provision
herein to protect its rights concerning the Software or other intellectual
or proprietary rights. LICENSEE agrees not to contest, object to, or
otherwise oppose an application for equitable relief by ecobee in
such circumstances and LICENSEE waives any and all immunities
from any equitable relief to which it may be entitled. Any such relief
or remedy shall not be exclusive, but shall be in addition to all other
available legal or equitable remedies. LICENSEE agrees that the
provisions of this Section are fair and reasonable and are necessary
to protect ecobee’ intellectual property rights.

29
10. Termination: This EULA is eective until and unless terminated.
Subject to Section 13, this EULA will terminate automatically
if LICENSEE fails to comply with any provision of the License.
If LICENSEE is a business entity or other entity, any failure to
comply with the terms and condition of this EULA by any individual
employed or engaged by such entity will be deemed a failure to
comply by LICENSEE. Upon any termination, LICENSEE shall destroy
all copies of Software and User Manual.
11. Warranty: (a)ecobee shall provide its standard Product and
Software limited warranty statement (“Customer Warranty”),
which equally applies to the Software embedded in the Product,
and which is incorporated by reference herein, with the Product
for your benet only. In the event of an Error in connection with
the Software, refer to the Customer Warranty and Terms of Sale
provided with the Product for further detail.
(b) EXCEPT FOR THE REPRESENTATIONS, WARRANTIES, AND
COVENANTS EXPRESSLY CONTAINED IN THIS EULA, THE PRODUCT
TERMS OF SALE AND THE PRODUCT WARRANTY, THE SOFTWARE
AND SOFTWARE DOCUMENTATION AND ANY SUPPORT IS PROVIDED
ON AN “AS IS” BASIS, AND THERE ARE NO OTHER REPRESENTATIONS,
WARRANTIES, COVENANTS, OR CONDITIONS, EXPRESS OR IMPLIED
(INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MER-
CHANTABLE QUALITY OR FITNESS FOR A PARTICULAR PURPOSE AND
THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A
COURSE OF DEALING OR USAGE OF TRADE), INCLUDING, BUT NOT
LIMITED TO, NON-INFRINGEMENT, CORRECTNESS, FUNCTIONALITY,
RELIABILITY, ACCURACY, CURRENTNESS, OPERATION, USE OR THE
RESULTS OF THE USE BY LICENSEE, THAT THE OPERATION OF THE
SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE (OR THAT ALL
ERRORS CAN OR WILL BE CORRECTED) OR THAT THE SOFTWARE OR
SOFTWARE DOCUMENTATION WILL MEET LICENSEE’S REQUIREMENTS,
ALL OF WHICH ARE EXPRESSLY DENIED AND DISCLAIMED TO THE
MAXIMUM EXTENT PERMITTED BY LAW. SOME JURISDICTIONS DO
NOT PERMIT LIMITATIONS ON OR EXCLUSIONS OF CERTAIN IMPLIED
WARRANTIES, OR THE EXCLUSION OR LIMITATION OF CERTAIN
DAMAGES; THEREFORE THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU IN CERTAIN CIRCUMSTANCES. ecobee DISCLAIMS AND
SHALL HAVE NO LIABILITY TO LICENSEE FOR ANY AND ALL ACTS OF
THIRD PARTIES. NO OTHER PERSON IS AUTHORIZED TO EXTEND,
VARY OR TRANSFER ANY PROVIDED WARRANTY ON BEHALF OF
ecobee. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE
AND USE OF THE SOFTWARE, SOFTWARE DOCUMENTATION AND
ANY PROVIDED SUPPORT IS ASSUMED BY LICENSEE.
12. Limitation: IN NO EVENT AND TO THE MAXIMUM EXTENT
PERMITTED UNDER APPLICABLE LAW SHALL ECOBEE, ITS SHARE-
HOLDERS, AFFILIATES,CONTRACTORS, SUPPLIERS AND AGENTS
AND THEIR RESPECTIVE DIRECTORS, OFFICERS AND EMPLOYEES
30
(COLLECTIVELY THE “ECOBEE PARTIES”) BE LIABLE TO LICENSEE OR
ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, EXEMPLARY,
SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING
WITH RESPECT TO LOSS OF, OR DAMAGE TO, DATA OR COMPUTER
SYSTEMS OR RELIANCE ON ANY DATA DERIVED FROM LICENSEE’S
USE OF THE SOFTWARE, OR LOSS OF REVENUE OR PROFIT OR
OTHER ECONOMIC LOSS) OF ANY KIND OR NATURE WHATSOEVER
SUFFERED BY LICENSEE OR ANY THIRD PARTY HOWSOEVER
CAUSED AND WHETHER RESULTING FROM THE USE OF OR INABILITY
TO USE THE SOFTWARE OR OTHERWISE (INCLUDING AS A RESULT
OF OR DUE TO USE OF OR RELIANCE ON THE SOFTWARE AND/
OR ecobee WEB PORTAL) AND REGARDLESS OF THE FORM OR
CAUSE OF ACTION, EVEN IF SUCH DAMAGES ARE FORESEEABLE
OR ecobee HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. ECOBEE PARTIES’TOTAL LIABILITY AND OBLIGATION
TO LICENSEE, IN THE AGGREGATE FOR ANY AND ALL CLAIMS
ARISING OUT OF OR IN ANY CONNECTION WITH THIS EULA, THE
TERMS OF SALE IN CONNECTION WITH YOUR PURCHASE OF THE
PRODUCT AND YOUR USE OF THE SOFTWARE AND PRODUCT, WITH
RESPECT TO ANY EXPENSE, DAMAGE, LOSS, INJURY, OR LIABILITY
OF ANY KIND, REGARDLESS OF THE FORM OF ACTION OR THEORY
OF LIABILITY (INCLUDING FOR BREACH OF CONTRACT, TORT,
NEGLIGENCE, BY STATUTE OR OTHERWISE) SHALL BE LIMITED TO THE
ACTUAL DIRECT DAMAGES SUFFERED AND SHALL NOT EXCEED AN
AMOUNT THAT IS EQUIVALENT TO THE PURCHASE PRICE OF THE
ecobee PRODUCT ACTUALLY PAID BY LICENSEE. THIS SECTION
SHALL SURVIVE A FUNDAMENTAL BREACH OR BREACHES AND/OR
FAILURE OF THE ESSENTIAL PURPOSE OF THE AGREEMENT.
13. Survival: The parties acknowledge and agree that the provisions
of Sections 2, 6, 7, 9, 11(b), 12, 13, 14, 15, 16 and 17 shall survive any
termination of this EULA for any reason.
14. English Language: The parties declare that they have required
that this agreement and all documents related hereto, either
present or future, be drawn up in the English language only. Les
parties déclarent par les présentes qu’elles exigent que cette entente
et tous les documents y aérents, soit pour le présent ou le futur,
soient rédigés en langue anglaise seulement.
15. Jurisdiction: This EULA shall be exclusively governed by, construed
and interpreted in accordance with the laws of the Province of
Ontario, Canada. For the purpose of all legal proceedings this
EULA shall be deemed to have been performed in the Province of
Ontario, Canada and the parties expressly conrm that the law of
the Province of Ontario is the proper law. If Customer is located in
a jurisdiction other than Canada, the parties agree that neither the
United Nations Convention of the International Sale of Goods or
the (U.S.) Uniform Computer Information Transactions Act shall

31
apply to this EULA. The parties irrevocably attorn to the non-exclu-
sive jurisdiction of the Courts of the Province of Ontario in respect
of all matters and disputes arising hereunder.
16. Export Law Assurances: LICENSEE acknowledges that the Software
may be subject to export and import control laws, and agrees to
comply fully with those laws in connection with the Software.
17. General Provisions: No delay or omission by ecobee to exercise
any right or power it has under this EULA or to object to the
failure of any covenant of LICENSEE to be performed in a timely
and complete manner, shall impair any such right or power or
be construed as a waiver of any succeeding breach or any other
covenant. Any waivers by ecobee must be in writing and signed
by an authorized representative of ecobee. If any provision of this
EULA is held by a court of competent jurisdiction to be invalid or
unenforceable in any respect, then the remaining provisions of this
EULA, or the application of such provisions to persons or circum-
stances other than those as to which it is invalid or unenforceable
shall not be aected thereby, and each such provision of this EULA
shall be valid and enforceable to the extent granted by law. The EULA
constitutes the entire agreement between the parties as it relates
to the license and use of the Software and User Manual and the
subject matter of this EULA and supersedes all prior or contempo-
raneous agreements, negotiations, representations and proposals,
written or oral between ecobee and LICENSEE. The EULA may only
be amended or supplemented by written agreement executed by
each of the parties.
32
NOTES