Ecobee ecobee4 User manual

How to install
your ecobee4

Be happy
You have joined a growing community
of people who want to conserve energy,
save money, and do something good
for our planet.
Let’s get started!

Download the ecobee app
for customized installation
instructions.
Or continue reading!

Thermostat Control Board
Rc
G
Y1
Y2
O/B
PEK
ACC-
ACC+
W2
W1
RH
C
First things first.
Here’s what you’ll find in the box.
ecobee smart
thermostat
BackplateRoom sensor
and stand
Power Extender
Kit (PEK)
Drywall plugs
Screws
Install guide (this booklet),
room sensor manual, wire labels,
and voice card.
Trim plate

You’ll also need these tools:
Drill for mounting
anchors (3/16” drill bit)
Small
flathead screwdriver
Phillips
screwdriver
Hammer Pencil Wire stripper
OPTIONAL

Guide 1 or Guide 2?
Start here to find out.
The steps in this section will help you
decide which install guide you’ll use
to complete the installation.
These icons indicate useful tips and important reminders.
Start Your Install

ON OFF
ON
OFF
STEP 1
Power off your Heating, Ventilation, and
Air Conditioning (HVAC) system by using
the master switch or circuit breaker box.
This is important for your safety.
TIP Look for your master switch or circuit breaker box in the basement,
attic, utility closet, or behind a wall panel near the thermostat.

TIP If you have a boiler, check to see that the main flame is extinguished.
Confirm your system is off by turning on
your heat (during winter) or your AC
(during summer).
Wait a few minutes—you should not feel
air coming from your vents.
STEP 2

STEP 3
Remove your old thermostat cover from
the wall.
TIP Many thermostats simply pop off or unclip from the base, while others
may have screws that you will need to remove.

L1 L2
WARNING
HIGH VOLTAGE
110 VAC
OR
120 VAC
OR
240 VAC
YES NO
Does your old thermostat’s backplate
have any of these indicators?
CHECKPOINT: COMPATIBILITY
Sadly, you might
not be compatible. Great, please
continue to
the next page.
You can double-check here:
ecobee.com/compatibility

STEP 4
Take a picture of the wires connected to
the terminals of your old thermostat.
You may need to reference this photo
later on.
WARNING ecobee4 is designed for 24VAC with a 2A maximum
current. Do not connect it to line (high) voltage or millivolt systems.

YES NO
RCRHRCRH
YES NO
CHECKPOINT: C WIRE
Do you have a C wire connected to your
old thermostat?
Continue to
Guide 1
Continue to
Guide 2

GUIDE 1
Install your ecobee
with a C wire
If you have a C wire, it will
power your ecobee.
You won’t need the Power
Extender Kit included
in the box.
Guide 1

YES NO
CHECKPOINT: DON’T SKIP AHEAD
Have you completed steps 1–4 in the
‘Start Your Install’ section?
Continue to
the next page
Return to step 1
in ‘Start Your Install’

W/W1
Y/Y1
Rc
RCRH
Carefully disconnect and label the wires
from your old thermostat one at a time,
using the labels provided.
STEP 5
TIP 1 If you have a jumper between Rc, Rh, or R, leave it alone. Only
label the wires that run from your wall into a terminal block.
TIP 2 To install accessories (humidifier, dehumidifier or ventilator)
please refer to the wiring diagrams in the ‘Extras’ section.

R
C
RCRH
W/W1
Y/Y1
Unscrew the mounting plate of your old
thermostat to remove it from the wall.
STEP 6
WARNING Be careful, as some thermostats may contain mercury.
Recycle your old thermostat safely with your local hazardous
waste facility.

or
Rc
G
Y1
Y2
O/B
PEK
ACC-
ACC+
W2
W1
RH
C
STEP 7
Decide if you want to use the trim plate
with your ecobee. The trim plate is useful
if you want to hide marks or holes left on
the wall by your old thermostat.

STEP 8: OPTIONAL
If using the trim plate, align the mounting
holes on the trim plate and backplate and
press them into place together.