EcoWater Waterworks WS 2000 User manual

WaterWorks _
Premier Demand
with high-flow 1" valve
AUTOMATIC WATER CON DITION ER
Model WS 2000
Installation
Operation
Maintenance
Repair Parts
IF YOU HAVE QUESTIONS WHEN
INSTALLING, OPERATING AND
MAINTAINING YOUR CONDITIONER,
AND WHEN SETTING THE TIMER. o.
CALL TOLL FREE
1-800-86 WATER
Manufactured by EcoWater Systems, Inc. PO BOX 64420, ST. PAUL, MN 55164 Part No. 721 3840 (10/99)

WaterWorks TM..... •AUTOMATIC WATERCONDITIONER
IIIIIII I I IIIII IIII lllll '111 II I IIIIIIIJl
WaterWorks RESIDENTIAL WATER SOFTENER WARRANTY
FULL ONE YEAR WARRANTY ON WATER SOFTENER
For one year from the date of purchase, when this water softener is installed and maintained in accordance with
our instructions, Sears will repair, free of charge, defects in material or workmanship in this water softener.
FULL TEN YEAR WARRANTY AGAINST LEAKS
For ten years from the date of purchase, Sears witl furnish and install a new current model water softener tank or
salt storage drum, free of charge, if either the tank or drum develop a leak.
TO OBTAIN WARRANTY SERVICE, SIMPLY CONTACT THE NEAREST SEARS SERVICE CENTER
THROUGHOUT THE UNITED STATES. This warranty applies only while this product is in use in the United States.
This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
Sears, Roebuck end Co., D/817 WA, Hoffman Estates, IL 60179
IIIIIIII'¸ II I II IIIIII Jill II1'1I
If you want your water softener professionally installed, contact Sears Installation. They wil! arrange for a prompt, quality
installation by Sears Authorized Installers.
SEARS INSTALLATION POLICY
All installation labor arranged by Sears shall be performed
in t_neat, workmanlike manner in accordance with gener-
ally accepted trade practices. Further, all installations
shall comply with all local laws, codes, regulations, and or-
dinances. Customer shall also be protected, during instal-
lation, by insurance relating to Property Damage, Work-
man's Compensation and Public Liability.
SEARS INSTALLATION WARRANTY
In addition to any warranty extended to you on the Water-
Works merchandise involved, which warranty becomes
effective the date the merchandise is installed, should the
workmanship of any Sears arranged installation prove
faulty within one year, Sears will, upon notice from you,
cause such faults to be corrected at no additional cost to
you.
SAFETY GUIDES
FOLLOW THE INSTALLATION INSTRUCTIONS CAREFULLY. FAILURE TO INSTALL THE SOFTENER PROPERLY
VOIDS THE WARRANTY.
BEFORE YOU BEGIN INSTALLATION, READ THIS ENTIRE MANUAL. THEN, OBTAIN ALL THE MATERIALS AND
TOOLS YOU WILL NEED TO MAKE THE INSTALLATION.
CHECK LOCAL PLUMBING AND ELECTRICAL CODES. THE INSTALLATION MUST CONFORM TO THEM.
PLUMBING CODES OF MASSACHUSETTS SHALL BE ADHERED TO. CONSULT WITH YOUR LICENSED PLUMB-
ER.
USE ONLY LEAD-FREE SOLDER AND FLUX FOR ALL SWEAT-SOLDER CONNECTIONS, AS REQUIRED BY
STATE AND FEDERAL CODES.
USE CARE WHEN HANDLING THE SOFTENER. DO NOT TURN UPSIDE DOWN, DROP, OR SET ON SHARP PRO-
TRUSIONS.
DO NOT LOCATE THE SOFTENER WHERE FREEZING TEMPERATURES OCCUR. DO NOT ATTEMPT TO TREAT
WATER OVER 120°F. FREEZING, OR HOT WATER DAMAGE VOIDS THE WARRANTY.
AVOID INSTALLING IN DIRECT SUNLIGHT. EXCESSIVE SUN HEAT MAY CAUSE DISTORTION OR OTHER DAM-
AGE TO NON-METALLIC PARTS.
THE SOFTENER REQUIRES A MINIMUM WATER FLOW OF 3 GALLONS PER MINUTE AT THE INLET. MAXIMUM
ALLOWABLE INLET WATER PRESSURE IS 125 PSI. IF DAYTIME PRESSURE IS OVER 80 PSt, NIGHTTIME PRES-
SURE MAY EXCEED THE MAXIMUM. USE A PRESSURE REDUCING VALVE IF NECESSARY. (ADDING A PRES-
SURE REDUCING VALVE MAY REDUCE THE FLOW.)
THE SOFTENER WORKS ON 24 VOLT-60 Hz ELECTRICAL POWER ONLY. BE SURE TO USE THE INCLUDED
TRANSFORMER.
THIS SYSTEM IS NOT INTENDED TO BE USED FOR TREATING WATER THAT IS MICROBIOLOGICALLY UNSAFE
OR OF UNKNOWN QUALITY WITHOUT ADEQUATE DISINFECTION BEFORE OR AFTER THE SYSTEM.
2

WaterWorks ...... AUTOMATIC WATER CONDITIONER
UNPACKING /INSPECTION
The softener is shipped in 1 carton. It is completely
assembled at the factory, except as required at
installation.
Be sure to check the entire softener for any shipping
damage or parts loss. Also note any damage to the
shipping cartons.
Small parts, needed to install the softener, are on a
skin-packed cardboard piece. To avoid loss of the
small parts, keep them on the skin-pack until you are
ready to use them.
TABLE OF CONTENTS
PAGE NO.
WARRANTY_, SAFETY GUIDES .................................................. 2
SPECIFICATIONS, DIMENSIONS ................................................ 4
BEFORE STARTING INSTALLATION ............................................. 5
TYPICAL INSTALLATION ILLUSTRATION ........................................ 6
INSTALLATION STEPS ...................................................... 7 - 10
PROGRAMMING THE PREMIUM DEMAND TIMER ........................... 10 -11
SANITIZING PROCEDURES ................................................... 12
WATER AND WATER CONDITIONING ...................................... 12 -14
HOW THE WATER SOFTENER WORKS .................................... 14 - 15
GENERAL WATER SOFTENER MAINTENANCE/SERVICE CHECK LIST ....... 16 - 17
PREMIER DEMAND TIMER FEATURES, SETTINGS, AND SERVICE
TIMER DISPLAYS ........................................................... 18
OPTIONAL RECHARGE CONTROLS /PROGRAM MEMORY ................... 19
RECHARGE (START) TIME, HEAVY DUTY BACKWASH ........................ 20
MODEL CODE, 12 OR 24 HOUR CLOCK, GALLONS OR LITERS MEASURE ...... 21
AUTO. ELECTRONIC DIAGNOSTICS ......................................... 22
SERVICE CHECKOUT PROCEDURES, WIRING SCHEMATIC ............... 22 - 24
WATER FLOW THROUGH VALVE ............................................ 25
REPAIR PARTS ........................................................... 26 - 29

WaterWorks TM...... AUTOMATIC WATERCONDITIONER
SPECIFICATIONS /DIMENSIONS
MODEL WS 2000
See RatingDecal, Located On The Softener
52 /1.0
9x40
See Rating Decal
110
8
20 - 125
120
3
RATEDCAPACITY
AMOUNT OF HIGH CAPACITYRESIN (Ibs / cuft)
RESIN TANKNOMINAL SIZE (in., dia x height)
SERVICEFLOW RATE(gpm)
WATERSUPPLYMAXIMUM HARDNESS (gpg)_
WATERSUPPLYMAX. CLEAR WATERIRON (ppm)_
WATERPRESSURELIMITS (min. / max. psi)
WATERTEMPERATUREMAXIMUM (°F)
WATERSUPPLYMINIMUM FLOW RATE (gpm)
REGENERATION CYCLEFLOW RATES (gpm)
FILL (flow to brine tank)
BRINING 7
BRINE RINSEL(flow to
BACKWASH Idrain)
FASTRINSE .J
50-3/8"
_9--14"-_
INLET -O_U_TL_
3-7/8"
,I--- 18_1/4" --_
41-5/8"
t
.3
.16
.12
1.8
1.8
O Determined by water analysis from a qualified water testing
laboratory.
FACTS AND FIGURES TO KEEP
Fill in the blanks below and keep this book in a safe
place so you always have these facts.
Water Softener Model No.t
Serial Number
Date Installed
Water Hardness Grains Per Gallon
Iron Content Parts Per Million
*pH Taste And/Or Odor
?The model number is on the rating decal, located on
the back of the softener top covers.
4

WaterWorks. ..... AUTOMATIC WATER CONDITIONER
BEFORE STARTING INSTALLATION
•WHERE TO INSTALL THE SOFTENER
•Place the softener as close as possible to the
pressure tank (well system) or water meter (city
water).
•Place the softener as close as possible to a floor
drain, or other acceptable drain point (laundry
tub, sump, standpipe, etc.).
Connect the softener to the main water supply
pipe BEFORE or AHEAD OF the water heater.
DO NOT RUN HOT WATER THROUGH THE
SOFTENER. Temperature of water passing
through the softener must be less than 120°F
(49°C).
Keep outside faucets on hard water to save soft
water and salt.
Do not install the softener in a place where it
could freeze. Freeze damage is not covered
by the warranty.
Put the softener in a place water damage is least
likely to occur if a leak develops. The manufac-
turer will not repair or pay for water damage.
A 120 volt electric outlet, to plug the included
transformer into, is needed within 10 feet of the
softener. The softener has a 10 foot power
cable. If the outlet is remote (up to 100 ft), use
18 gauge wire to connect. Be sure the electric
outlet and transformer are in an inside loca-
tion, to protect from wet weather.
If installing in an outside location, you must take
the steps necessary to assure the softener,
installation plumbing, wiring, etc., are as well
protected from the elements, contamination,
vandalism, etc., as when installed indoors.
Keep the softener out of direct sunlight. The
sun's heat will melt plastic parts.
•TOOLS, PIPE and FITTINGS, OTHER MATERIALS YOU WILL NEED (see page 6)
•In and out fittings included with the softener are 1"
(nominal) copper sweat tubes. To maintain full valve
flow, 1" pipes to and from the softener fittings are
recommended. You should maintain the same, or
larger, pipe size as the water supply pipe, up to the
softener inlet and outlet.
•Use copper, brass, or galvanized pipe and fittings.
Some codes may also allow CPVC plastic pipe.
drain. See step 5 on page 8. A 15'length ofhose is
included with this model.
•A length of 3/8" or 7/16" inside diameter hose is
needed for the salt tank drain. A 7' length of hose is
included with this model If a longer length is need-
ed, you can buy good quality, thick-wall, flexible
hose at most hardware stores or supply houses.
•ALWAYS install the included bypass valve, or 3
shut-off valves. Bypass valves let you turn off water
to the softener for repairs if needed, but still have
water in the house pipes.
•If a rigid valve drain is needed, to comply with
plumbing codes, you can buy the parts needed (see
page 8) to connect a 1/2 in. copper tubing drain.
•Drain hose (5/8" inside diameter), with a garden
hose connection on one end, is needed for the valve •Nugget or pellet water softener salt is needed to fill
the brine tank (see pages 10 and 16).
•PLAN HOW YOU WILL INSTALL THE SOFTENER
You must first decide how to run in and out pipes to
the softener. Look at the house main water pipe at
the point where you will connect the softener. Is the
pipe soldered copper, glued plastic, or threaded
brass/galvanized? What is the pipe size?
Now look at the typical installation illustration on
page 6. Use it as a guide when planning your partic-
ular installation. Be sure to direct raw, hard water
to the softener valve inlet fitting. The valve is
marked IN and OUT.
5

WaterWorks ...... AUTOMATIC WATER CONDITIONER
TYPICAL SOLDERED COPPER or CPVC INSTALLATIONS
soft water _ _
hardwater
I_ _ _ hard water to
outside faucets
I
120 Volt
cutlet _
CROSS - OVER
Use if water supply flows from the left.
Include single or 3 -valve bypass.
vHAATR_R- SOFT
WE_TER
FROM J| II TO SOFTENER
SOFTENER [ V INLET
OUTLET
Note: To install with threaded plumbing, buy 1"
adaptors, either sweat solder or compression, to con-
nect to the 1" copper tubes.
1" copper tube (2) *
(2)*
Bypass Valve *
(4)*
INSTALLATION USING 3 -VALVE BYPASS
(BRINE TANK NOT SHOWN)
[J I I 'rJ _==
BypASS,I !!
va,ver
OUTLET
valve INLET valve
I
• for soft water SERVICE:
- Open the inlet and outle
valves,
- Close the bypass valve.
•for hard water BYPASS:
- Close the Inlet and outlet
valves.
-Open the bypass valve.
*included with softener -Pipe and
fittings, represented by dash lines,
supplied Linstaller.
/
clip (2) *
1" copper tube (2) *
o-ring seal (2) *
VALVE
INLET
6

WaterWorks ...... AUTOMATIC WATER CONDITIONER
INSTALLATION STEPS
1. INSTALL BYPASS VALVE and/or COPPER
TUBES:
NOTE: Before installing the
copper tubes or bypass
valve, be sure the turbine
and support are firmly In
place, in the valve outlet.
Blow into the valve port and
observe the turbine for free
rotation.
turbine sensor
support port
turbine
•If installing the bypass valve: With lubricated
o-ring seals in place, push bypass valve into the
softener valve inlet and outlet ports...figures 1A and
1C.
• Slide copper tubes, with lubricated o-ring seals
in place, into the valve inlet and outlet ports, or into
the bypass valve ports...figure 1A.
• Snap the large plastic clips (2 or 4) in place, to
hold the bypass valve and/or copper tubes...figures
1A and 1B. Be sure they snap into place. Pull on
the bypass valve and/or copper tubes to make
sure they are held securely in place.
FIGURE 1
[] _ clip (2)
copper tubes (install
in softener valve or
bypass valve)
OUTLET
clip (2) bypass
valve
[]
bypass valve or
copper tube
\
cross section of
valve inlet or outlet
2. INSTALLTHE BRINETANKOVERFLOWFIT-
TINGS:
• Insert the rubber grommet into the 3/4" diameter
hole in the brine tank sidewall. See figure 2, page 8.
• Push the barbed end of the hose adaptor elbow
into the grommet.
3. MOVE THE SOFTENER ASSEMBLY INTO
INSTALLATION POSITION:
• Be sure the installation surface is level and
smooth. If needed, place the tank on a section of
3/4" thick (min.) plywood. Then, place shims under
the plywood as needed to level the softener.
[]
clip snaps into place o-ring
between larger diameter rings
Valve turned
Bypass
/\ J/_ downward for con-
/_'\ JJ /_ nection to floor level
j.j p,umbin0
continued
7

WaterWorks ...... AUTOMATIC WATER CONDITIONER
INSTALLATION STEPS, continued
4. PLUMB IN AND OUT PIPES TO AND FROM
SOFTENER (SEE PAGE 6):
CAUTIONS; Observe all of the following cautions
before you connect inlet and outlet plumbing.
• Turn off the house water supply valve and
open faucets to relieve pressure in the pipes.
• BE SURE RAW, HARD WATER IS DIRECTED
TO THE VALVE INLET PORT.
• Be sure to use bypass valve(s).
• If making a soldered copper installation, do all
sweat soldering before connecting pipes to the
softener fittings. Torch heat will damage plastic
parts.
IMPORTANT: If you will use the grounding clamps
and wire instep 7 on page 9, put the clamps on the'
copper tubes before soldering.
• When turning threaded pipe fittings onto plastic
fittings, use care not to cross-thread.
• Use pipe joint compound on all external pipe
threads.
• Support inlet and outlet plumbing in some man-
ner (use pipe hangers) to keep the weight off of the
valve fittings.
5. CONNECT AND RUN THE VALVE DRAIN
HOSE:
• Take a length of 5/8" inside diameter garden hose
(15' included) and attach to the valve drain fitting.
• Locate the other end of the hose at a suitable
drain point...floor drain, sump, laundry tub, etc.
Check and comply with local codes.
IMPORTANT: If a longer length of hose is needed,
buy and use high quality, thick-wall hose that will not
easily kink or collapse. The water softener will not
work if water cannot exit this hose during regenera-
tions.
• Tie or wire the hose in place at the drain point.
Higher water pressures will cause it to whip during
the backwash and fast rinse cycles of regeneration.
continued
FIGURE 2
drain fitting
valve drain
hose
ove_low
drain hose
PULL OUT
for soft water
"service"
PUSH IN
for bypass
%\
\\
\\
\\ \\
valve drain
hose
1-1/2"
air gap
CONNECTING A RIGID VALVE DRAIN TUBE
To adapt a copper drain tube tothe softener, buy a compres-
sion fitting (garden hose thread x 1/2"O.D. minimum tube)
and needed tubing from your local hardware store.
adaptor, garden hose
thread x compression
2f 1/2" I.D.
clip (minimum)
drain fitting copper tube
\\ "_ _ TOstandpipe,
sump, laundry
tub or other
approved
drain.
1-1/2"
STANDPIP Z
1-1/2"
air gap-_
LAUNDRY
TUB
SUMP
-L.. L
8

WaterWorks ...... AUTOMATIC WATER CONDITIONER
INSTALLATION STEPS, continued
Also provide an air gap of at least 1-1/2" between the
end of the hose and the drain point. An air gap pre-
vents possible siphoning of sewer water, into the
softener, if the sewer should "back-up".
• If raising the drain hose overhead is required to
get to the drain point, do not raise higher than 8'
above the floor. Elevating the hose may cause a
back-pressure that could reduce brine draw during
regenerations.
6o CONNECT AND RUN THE BRINE TANK
OVERFLOW HOSE: This drain is for safety only. If
the brine tank should over-fill with water, the excess
is carried to the drain.
• Attach a length of hose (7' included) to the drain
elbow, installed in step 2, page 7. Use a hose clamp
to hold it in place.
• Locate the other end'of the hose at the drain
point. Do not elevate this hose higher than the el-
bow on the brine tank. Do not tee this hose to the
valve drain hose.
7. INSTALL GROUNDING CLAMPS AND WIRE:
8. FLUSH PIPES, EXPEL AIR FROM THE SOFT-
ENER, AND TEST YOUR INSTALLATION FOR
WATER LEAKS:
CAUTION: To avoid water or air pressure dam-
age to softener inner parts, be sure to do the fol-
lowing steps exactly as listed.
A. Fully open 2 cold, soft water faucets nearby the
softener.
B. Place bypass valve(s) in "bypass" position. On
a single valve, slide the stem inward to BY-
PASS...see page 8. On a 3-valve system, close the
inlet and outlet valves, and open the bypass
valve...see page 6.
C. Fully open the house main water pipe shutoff
valve. Observe a steady flow from both opened fau-
cets.
D. Place bypass valve(s) in "service", EXACTLY
as follows. KEEP SOFT WATER FAUCETS OPEN.
• To maintain electrical ground continuity in the
house cold water piping, install the included hose
clamps (put on copper tubes in step 4) and wire as
shown in fig. 3. Be sure the pipes are clean, under
the clamps, to assure good contact.
FIGURE 4
hose clamp_
ground (2)_
(Cn_PP_ertu be__
/
g/round wire
NOTE: A 3-valve bypass system,
as shown on page 6, maintains
ground continuity and the ground-
ing wire is not needed.
1. SINGLE BYPASS VALVE: SLOWLY, pull the
valve stem outward to "service", pausing several
times to allow the softener to pressurize slowly,
2. 3-VALVE BYPASS: Fully close the bypass
valve and open the outlet valve. SLOWLY, open
the inlet valve, pausing several times to allow the
softener to pressurize slowly.
E. After about 3 minutes, open a HOTwater fau-
cet for 1 minute, or until all air is expelled, then close.
F. Close both cold water faucets.
G. Check your plumbing work for leaks and fix right
away, if any are found. Be sure to observe previous
caution notes.
H. Turn on the gas or electric supply to the water
heater. Light the pilot, if applicable. continued
9

WaterWorks ...... AUTOMATIC WATER CONDITIONER
INSTALLATION
9. ADD WATER AND SALT TO THE BRINE
TANK:
• Remove the salt storage area cover. Add about
3 gallons of water into the tank. Do not add into the
brinewell.
•Fill the tank with NUGGET, PELLET or coarse
SOLAR water softener salt. Do not use rock, block,
granulated, and ice cream making salts, or salt with
iron removing additives. Also see page 16. Salt
storage capacity is 200 Ibs or more.
Note: If the softener is installed in a humid basement
or other damp area, it is better to fill the tank with less
salt, more frequently (see salt bridging in the mainte-
nance section). Eighty to 100 Ibs of salt will last for
several months, depending on water hardness and
family size.
STEPS, continued
10. CONNECT TO ELECTRICAL POWER:
• The softener works on 24 volt, 60 Hz electric pow-
er. The included transformer changes standard 120
volt AC house power to 24 volts. Plug the trans-
former into a120 volt outlet only. Be sure the out-
let is always "live" so it can not be switched off by
mistake.
Fasten the 2 power cable lugs to the 2 screws on the
transformer, and tighten the screws. Then, plug the
transformer into the electrical outlet.
11. PROGRAM THE PREMIER DEMAND TIMER,
below:
PROGRAMMING THE PREMIER DEMAND TIMER
.TOUCH-HOLD button
WATER CONDI T I_
0,s,_/ J ,, 0o°oo
WaterWorks TM
DATA button
•TIMER SETTINGS REQUIRED...upon installation, and after an extended power outage (see Program
Memory, page 19).
NOTES:
•WHEN THE TRANSFORMER IS PLUGGED INTO THE ELECTRICAL OUTLET (STEP 10, ABOVE),
12"00AM (flashing), and PRESENT TIME show in the upper display area. Program the timer as instructed
on page 11. If A- --is flashing, please see Model Code setting on page 21.
continued
10

WaterWorks TM...... AUTOMATIC WATERCONDITIONER
PROGRAMMING THE PREMIER DEMAND TIMER, continued
•A "beeper" sounds while pressing buttons for timer programming. One beep signals a change in the timer
display. Repeated beeps means the timer will not accept a change from the button or arrow you have pressed,
and you should use another.
•To program the timer, you will use the SET button.
•SET PRESENT TIME OF DAY ................................................ .... .o..
NOTE: If the words PRESENT TIME do not show in the display, press the SET button until they do.
1. Press the SET button, up or down arrow to set.
The up arrow moves the display ahead; the down
arrow moves the time backward ........................
NOTE: Each press of a SET button arrow changes
the time by 1 minute. Holding the arrows in
changes the time 32 minutes each second.
If the present time is be-
tween noon and midnight,
be sure PM shows.
2. When the present time shows, press SETto ap-
ply. If the present time is be- I
tween midnight and noon,
be sure AM shows.
•SET WATER HARDNESS NUMBER ..................................................
NOTE: If 25 (factory default) and HARDNESS do not show in the display, press the SET button until they do.
1. Press the SET button, up or down arrow to set
your water hardness number in the display. The
down arrow moves the display down to 1. The up ar-
row moves the display up to the maximum.
NOTE: Each press of a SET button arrow changes
the display by 1 between 1 and 25. Above 25, the
display changes 5 at a time ... 25, 30, 35, etc. Hold-
ing an arrow in changes the numbers twice each se-
cond.
2. When your water hardness number shows, press
SET to apply.
You can get the grains per
gallon (gpg) hardness of your
water supply from a water
analysis laboratory, or call and
ask your local water depart-
ment, if you are on a municipal
supply.
The special features of your timer are explained on pages 18 through 21.
TO COMPLETE THE INSTALLATION, DO THE SANITIZING PROCEDURES, PAGE 12.
11

WaterWorks ...... AUTOMATIC WATER CONDITIONER
SANITIZING PROCEDURES
Care is taken at the factory to keep your water soft-
ener clean and sanitary. Materials used to make the
softener will not infect or contaminate your water
supply, and will not cause bacteria to form or grow.
However, during shipping, storage, installing and
operating, bacteria could get into the softener. For
this reason, sanitizing as follows is suggested@
when installing.
1. Be sure to complete all installation steps, includ-
ing timer programming.
2. Pour about 3/4 oz of common 5.25% household
bleach (CIorox, Linco, Bo Peep, White Sail, Eagle,
etc.,) into the brinewell. Refer to figure 3, page 9.
3. Use the RECHARGE NOW feature, on the timer,
to start an immediate regeneration. The bleach is
drawn into and through the water softener to sani-
tize it. This sanitizing regeneration is over in about
2 hours. Then, soft water is available for your use.
© NOTE: Sanitizing is recommended by the Water Quality
Association for disinfecting. On some water supplies, they sug-
gest periodic sanitizing.
NOTE: When the above sanitizing regeneration is over, your house COLD water supply is fully
soft immediately. However, your water heater is filled with hard water and, as hot water is
used, it will refill with soft water. When all the hard water is replaced, in the water heater, hot
only, and mixed hot and cold water will be fully soft. If you want totally soft water immediately,
after the above regeneration, drain the water heater until the water runs cold. If you do drain
the water heater, use extreme care as the hot water could cause severe burns.
WATER AND WATER CONDITIONING
WATER ...............................................................................
Man's very existence depends on water. It is 1 of the
basic commodities of life. Water is best as nature
provides it, is a common misconception. Practically
all natural water needs refinement or treatment to
make it safe to drink or more satisfactory to use.
The earth's water supply cycle starts in the upper
cloud layers. As it falls to the earth as rain or snow,
it picks up impurities and gases from the atmo-
sphere. Landing on earth, it seeps over and through
the ground, dissolving earth minerals. Passing
through limestone, it dissolves calcium and magne-
sium, the hardness minerals. Iron deposits impart
iron to the water. Acidity and sediments are other
water conditions.
continued
12

WaterWorks ...... AUTOMATIC WATER CONDITIONER
WATER AND WATER CONDITIONING
WATER, continued Municipal water supplies
come from surface reservoirs, such as lakes and riv-
ers, or from underground reservoirs. Usually, munic-
ipalities chlorinate the water to make it safe to drink.
Sediment is removed by filtration. Tastes and odors
are reduced or eliminated. The water is conditioned
to comply with certain specifications. However,
hardness minerals, tastes and odors are not always
reduced to the most desirable levels.
Underground reservoirs provide our private water
supplies. Because the water is raw and untreated,
it can have varying amounts of hardness, iron,
tastes, odors, acidity, or combinations ef these. Dif-
ferent localities and water levels affect mineral con-
tent.
WATER CONDITIONING ................................................................
Water conditioning is the treatment of 4 general
conditions. These are: Hardness, Iron, Acidity,
Sediments.
*Water may contain 1 or more of the 4 types of iron and
any combination of these. Total iron isthe sum of the con-
tents.
HARDNESS is a term to describe the presence of
calcium and magnesium minerals in water. A chemi-
cal analysis accurately measures the amount of
minerals in grain weight. For example, Igallon of
water with 5 grains per gallon (gpg) hardness has
dissolved minerals, that if solidified, about equals
the size of 1 ordinary aspirin tablet. One gallon of
water, 25 gpg hard, has a mineral content equal in
size to 5 aspirin tablets. Water hardness varies
greatly across the country. It generally contains from
3 to 100 gpg.
Hard water affects living in general. Hardness min-
erals combine with soap to make a soap curd. The
curd greatly reduces the cleaning action of soap.
Precipitated hardness minerals form a crust on
cooking utensils, appliances, and plumbing fixtures.
Even the tastes of foods are affected. A water soft-
ener removes the hardness minerals to eliminate
these problems, and others.
Sodium Information: Water softeners using sodium
chloride (salt) for regeneration add sodium to the
water. Persons on sodium restricted diets should
consider the added sodium as part of their overall in-
take.
IRON in water is measured in parts per million
(ppm). The total* ppm of iron, and type or types*, is
determined by chemical analysis. Four different
types of iron in water are: [] Ferrous (clear water),
[] Ferric (red water), [] Bacterial and organically
bound iron, [] Colloidal and inorganically bound
iron (ferrous or ferric).
[] Ferrous (clear water) iron is soluble and dissolves
in water. It is usually detected by taking a sample of
water in a clear bottle or glass. Immediately after tak-
ing, the sample is clear. As the water sample stands,
it gradually clouds and turns slightly yellow or brown
as air oxidizes the iron. This usually occurs in 15 to
30 minutes. A water softener will remove moderate
amounts of this type of iron (see specifications).
[] Ferric (red water), and [] Bacterial and organical-
ly bound irons are insoluble. This iron is visible im-
mediately when drawn from a faucet because it has
oxidized before reaching the home. It appears as
small cloudy yellow, orange, or reddish suspended
particles. After the water stands for a period of time,
the particles settle to the bottom of the container.
Generally these irons are removed from water by
filtration. Ch]orination is also recommended for bac-
terial iron.
[] Colloidal and inorganically bound iron is of ferric
or ferrous form that will not filter or exchange out of
water. In some instances, treatment may improve
colloidal iron water, but always CONSULT A QUALI-
FIED WATER CHEMISTRY LAB before attempting
to treat it. Colloidal iron water usually has a yellow
appearance when drawn. After standing for several
hours, the color persists and the iron does not settle,
but remains suspended in the water.
Iron in water causes stains on clothing and plumbing
fixtures. It negatively affects the taste of food, drink-
ing water, and other beverages. continued
13

WaterWorks ...... AUTOMATIC WATER CONDITIONER
WATER AND WATER CONDITIONING, continued
ACIDITYor acid water is caused by carbon dioxide,
hydrogen sulfide, and sometimes industrial wastes.
It is corrosive to plumbing, plumbing fixtures, water
heaters, and other water using appliances. In can
also damage and cause premature failure of seals,
diaphragms, etc., in water handling equipment.
A chemical analysis is needed to measure the de-
gree of acidity in water. This is called the pH of water.
Water testing below 6.9 pH is acidic. The lower the
pH reading, the greater the acidity. A neutralizer fil-
ter or a chemical feed pump are usually recom-
mended to treat acid water.
SEDIMENT is fine, foreign material particles sus-
pended in water. This material is most often clay or
silt. Extreme amounts of sediment may give the wa-
ter a cloudy appearance. A sediment filter normally
corrects this condition.
HOW THE WATER SOFTENER WORKS
SOFT WATER SERVICE, AND REGENERATION ...see illustrations, page 15 ................
SERVICE
When the softener is providing soft water, it is called
"Service". During service, hard water flows from the
house main water pipe into the softener. Inside the
softener resin tank is a bed made up of thousands
of tiny, plastic resin beads. As hard water passes
through the bed, each bead attracts and holds the
hardness minerals. This is called ion-exchanging. It
is much like a magnet attracting and holding metals.
Water without the hardness minerals (soft water)
flows from the softener and to the house pipes.
After a period of time, the resin beads become
coated with hardness minerals and they have to be
cleaned. This cleaning is called regeneration, or re-
charge. The Ultra demand timer automatically de-
termines when regenerations occur. Regeneration
is started at 2:00 a.m. (factory setting) by the soften-
er timer, and consists of 5 stages or cycles. These
are: FILL, BRINING, BRINE RINSE, BACKWASH,
and FAST RINSE.
REGENERATION
•FILL: Salt, dissolved in water, is called brine. Brine
is needed to clean the hardness minerals from the
resin beads. To make the brine, water flows into the
salt storage area during the fill stage as shown on
page 15.
•BRINING: During brining, brine travels from the
salt storage area, into the resin tank. Brine is the
cleaning agent needed to remove the hardness min-
erals from the resin beads. The hardness minerals,
and brine are discharged to the drain.
The nozzle and venturi create a suction to move the
brine, maintaining a very slow rate to get the best
resin cleaning with the least salt.
•BRINE RINSE: After a pre-measured amount of
brine is used, the brine valve closes. Water contin-
ues to flow in the same path as during brining, ex-
cept for the discontinued brine flow. Hardness min-
erals and brine flush from the resin tank, to the drain.
•BACKWASH: During backwash, water travels up
through the resin tank at a fast flow rate, flushing ac-
cumulated iron, dirt, and sediments from the resin
bed and to the drain.
•FASTRINSE: Backwash is followed by a fast flow
of water down through the resin tank. The fast flow
flushes brine from the bottom of the tank, and packs
the resin bed.
After fast rinse, the softener returns to soft water
service.
AUTOMATIC HARD WATER BYPASS DURING REGENERATION ...........................
For emergency needs, hard water is available to you should avoid using HOT water because the wa-
the home during the regeneration cycles. However, ter heater will refill with the hard water.
14

WaterWorks ...... AUTOMATIC WATER CONDITIONER
WATER FLOW THROUGH SOFTENER
SOFT WATER SERVICE FILL
softwater hard water softwater hard water
OUT IN OUT IN
salt storage salt storage
tank tank
not shown)
brine valve brine valve
resin tank
resin bed
fill water
BRINING/BRINE RINSE BACKWASH FAST RINSE
brine valve
hard water hard water hard water herd water
bypass OUT IN bypass OUT IN
nozzle &
venturi
brine
resin bed lifted
and expanded
soft water hard water
OUT IN
:_ drain
JJl
15

WaterWorks ...... AUTOMATIC WATER CONDITIONER
GENERAL WATER SOFTENER MAINTENANCE
CHECKING THE SALT STORAGE LEVEL, AND REFILLING (also see page 10) ...... • •lm..=
Brine (salt dissolved in water) is needed for each
and every regeneration. The water for making brine
is metered into the salt storage area by the softener
valve and timer. However, you must keep the tank
full of salt.
WHEN TO REFILL WITH SALT: Check the salt level
a few weeks afteryou install the softener and every
week after that. Refill when the brine tank is from 1/3
to 1/2 full. Never allow the softener to use all the salt
before you refill it. Without salt, you will soon have
hard water.
Use clean water softener salt only, at least 99.5%
pure. NUGGET, PELLET or coarse SOLAR salts are
recommended. Do not use rock, block, granulated,
and ice cream making salts. They contain dirt and
sediments, or mush and cake, and will create main-
tenance problems.
NOTE: Water softening salt with iron removing
additives: Some salts have an additive to help the
softener handle iron in the water supply. Although
this additive may help to keep the softener resin
clean, it may also release corrosive fumes that
weaken and shorten the life of some softener
parts.
BREAKING A SALT BRIDGE ...................................... ... . ,............ . ...
Sometimes, a hard crust or salt bridge forms in the
salt storage area. It is usually cause.d by high humid-
ity or the wrong kind of salt. When the salt bridges,
an empty space forms between the water and salt.
Then salt will not dissolve in the water to make brine.
If the brine tank is full of salt, it is hard to tell if you
have a salt bridge. Salt is loose on top, but the bridge
is under it. The following is the best way to check for
a salt bridge.
Salt should be loose all the way to the bottom of the
tank. Take a broom handle, or like tool, and careful-
ly push itdown intothe salt, working it up and down.
If the tool strikes a hard object (be sure it's not the
bottom or sides of the tank), it's most likely a salt
bridge. Carefully break the bridge with the tool. DO
NOT pound on the walls of the tank.
push tool into salt
bridge to break
1"-2"_
Pencil
Mark "_ q-
Broom Handle iSalt
"_ _ SaltBridge
Water Level
If the wrong kind of salt made the bridge, take it out.
Then fill the tank with nugget or pellet salt only. In hu-
mid areas, it is best to fill with less salt, more often.
CLEANING IRON OUT OF THE WATER SOFTENER ......................................
Your water softener takes hardness minerals (cal-
cium and magnesium) out of the water. Also, it can
control some (see specifications, page 4) "clear wa-
ter" iron. With clear water iron, water from a faucet
is clear when first put into a glass. After 15 to 30 min-
utes, the water begins to cloud or turn rust colored.
A water softener WILL NOT remove any iron that
makes the water cloudy or rusty as it comes from the
faucet (called red water iron). To take red water iron
iron, an iron filter or other equipment is needed. Your
local dealer has trained people to help you with iron
water problems.
If your water supply has clear water iron, periodic
resin bed cleaning is needed. Clean the bed at least
every 6 months, or more often if iron appears in the
soft water between treatments. Fellow directions on
the resin bed cleaner container.
out of water, or over the maximum of clear water
16

WaterWorks ...... AUTOMATIC WATER CONDITIONER
GENERAL WATER SOFTENER MAINTENANCE, continued
CLEANING THE NOZZLE AND VENTURI ASSEMBLY .....................................
A clean nozzle and venturi is needed for the soft-
ener to work right, This small unit makes the suc-
tion to move brine from the salt storage area to the
resin tank during regeneration. If the nozzle and
venturi becomes plugged with sand, silt, dirt, etc.,
the softener will not work and you will get hard water.
To get to the nozzle and venturi, remove the softener
top cover. Be sure the softener is in service cycle (no
water pressure at nozzle and venturi). Then, while
holding the nozzle & venturi housing with 1 hand,
turn off the cap. Lift out the screen supped and
screen, then the nozzle and venturi. Wash and rinse
the parts in warm water until clean. If needed, use
a small brush to remove iron or dirt. Also check and
clean the gasket.
NOTE: This models has a small flow plug located in
the nozzle and venturi, and a small cone shaped
screen in the housing. Be sure to check and clean
these pads.
Carefully replace all parts in the correct order. Lubri-
cate the o-ring seal with silicone grease and place
in position. Install and tighten the cap, by hand only.
Do not over-tighten and break the cap or hous-
ing.
Cap -_ @
O-ring Seal _ 0
Screen Support *...._ @
Screen "_-_._ _1 _
Nozzle & Venturi _ _
Gasket "''-_ _
tered directly over the small
holes in the nozzle & venturi
housing,
*Flow Plug
(HVDC)
*Flow Plug
(1-EP)
Screen
Nozzle &Venturi
Housing
*Install with numbered side
up, concave side down.
SERVICE CHECKLIST
No salt in storage tank: See page 16 to refill, then
start a regeneration, or recharge.
Transformer unplugged at wall outlet, or power
cable disconnected: Reconnect to electrical pow-
er and start aregeneration, or recharge.
Fuse blown, circuit breaker popped, or circuit
mistakenly switched off: Check and resolve as
needed. Then, start a regeneration, or recharge.
Plumbing bypass valve(s) in "bypass" position:
Refer to page 6 or 8 and position valve(s) for "ser-
vice" to direct soft water to house pipes. Then, start
a regeneration, or recharge.
Timer not programmed: See pages 10 and 11.
Nozzle & venturi dirty, or salt in storage tank
bridged: See pages 16 and 17 to clean. Then, start
a regeneration, or recharge.
Possible increase in water hardness: See page
11.
Hot water used when softener is regenerating:
The water heater will refill with hard water.., see Au-
tomatic Hard Water Bypass During Regenerations,
page 14.
Leaking faucet or toilet valve: A small leak will
waste hundreds of gallons of water in just a few
days. Fix all water leaks immediately.
17

WaterWorks ......... AUTOMATIC WATER CONDITIONER
PREMIER DEMAND TIMER FEATURES, SETTINGS, AND SERVICE
NOTE: SEE PAGES 10 and 11 TO SET THE TIM ER TO TH E CORRECT TIME OF DAY, AND WATER HARD-
NESS NUMBER.
NORMAL OPERATION, TIMER
During normal operation, the
present time of day, and AM or PM,
show in the time display area.
When the demand computer deter-
mines a regeneration is needed,
RECHARGE TONIGHT begins to
flash in the display, along with the
present time. RECHARGE TO-
NIGHT flashes until the next
DISPLAY Ile,##...J#llleel=lJImel..l#.,laml.fmmR .. #,J#.we
regeneration start time, then
changes to RECHARGE NOW,
which flashes until the regeneration
is over. The display also shows the
current cycle in the regeneration
process. When the valve is in tran-
sition between cycles, both indica-
tors flash.
feature: OTHER DATA DISPLAYS ....
With repeated presses of the DATA button, you can
scan through 4 displays of operational information.
This data appears in the bottom portion of the dis-
play area. These are:
CAPACITY (remaining) -This is •REMAINING CAPACt
'•FLOW RATE GPM
the percentage of water softening _"AT'_oGALLO,ST_O,_
capacity remaining. Immediately O,W.OA,LVQ,_.O,
after a regeneration, 100% shows.
Then, as water is used, the per-
centage decreases until the next
regeneration. During regenera-
tions, the percentage increments
upward.
NOTE: Zero (0%) shows until after the first regen-
eration begins, after connecting to electrical power.
FLOW RATE, GPM* -When using
soft water, this display shows the
gallon per minute flow rate passing
through the softener. Zero shows if
water is not in use.
GALLONS* TODAY - Each day,
beginning at midnight, the timer
keeps a running count of the total
gallons of water passing through
the softener.
AVERAGE DAILY GALLONS* -
The figure displayed is the average
gallons of water used by the house-
hold each day, over the past 7 day
period.
* If preferred, you can set the timer to show the reading in liters instead of gallons.., see page 21. If gallons
today, or average daily gallons exceeds 1999, a (x 10) indicator appears. This means you must multiply the
number shown times 10.
18

WaterWorks TM......... AUTOMATIC WATERCONDITIONER
PREMIER DEMAND TIMER FEATURES, SETTINGS, AND SERVICE, continued
feature: OPTIONAL RECHARGE CONTROLS ............................................
Sometimes, a manually started regeneration (re- ... You did not refill the storage tank with salt before
charge) may be desired, or needed. Two examples it was all gone.
are:
... You have used more water than usual (house
guests, extra washing, etc.) and you may run out of
soft water before the next regeneration.
Use 1 of the following features to start a regenera-
tion immediately, or at the next preset regeneration
start time.
RECHARGE NOW
Press and hold in the TOUCH - HOLD button until
RECHARGE NOW starts to flash in the time display
area. The softener begins an immediate regenera-
tion, and when over in about 2 hours, you will have
a new supply of soft water. Once started, you cannot
cancel this regeneration.
RECHARGE TONIGHT
Touch (do not hold) the TOUCH - HOLD button, and
RECHARGE TONIGHT flashes in the time display
area. A regeneration will occur at the next preset re-
generation start time. If you decide to cancel this re-
generation, before # has started, touch the same
button once more.
VACATION NOTE .............................................................................
This demand water softener regenerates only when water is used and softening capacity must be restored.
For this reason, the softener will not regenerate while you are away from home for extended periods.
feature: PROGRAM MEMORY ..........................................................
If electrical power to the softener is interrupted, the
time display is blank, but the timer keeps correct
time for about 24 hours. When power is restored,
you have to reset the present time only if the display
is flashing. All other settings are maintained and
never require resetting unless a change is desired.
If the time is flashing after a long power outage, the
softener continues to work as it should to provide
you with soft water. However, regenerations may oc-
cur at the wrong time of day until you reset the timer
to the correct time of day, page 11.
19

WaterWorks ......... AUTOMATIC WATER CONDITIONER
PREMIER DEMAND TIMER FEATURES, SETTINGS, AND SERVICE, continued
setting: REGENERATION (STARTING) TIME, MAXIMUM DAYS BETWEEN REGENERATIONS,
AND HEAVY DUTY BACKWASH ........................................................
NOTE: Each of these settings has a factory set default value. The defaults are: Regeneration start time -
2:00AM; Maximum days between regenerations - 0 (display shows dY-); Heavy duty backwash - OFF. The
defaults suit most installations. However, depending on water supply quality, household peak water use
hours, etc., adjustment is available to meet specific needs. To make a change, read and do the following.
REGENERATION (START) TIME: At the 2:00AM
regeneration start time, the softener begins regen-
erations at that time, ending no later than 4:00AM.
This is a good time in most households because wa-
ter is not in use (see Automatic Bypass on page 14).
If a different time would be better for your needs, do
steps 1,2, 3, 5 and 7 to change the starting hour.
MAXIMUM DAYS BETWEEN REGENERATIONS:
The default setting allows the timer to control regen-
eration frequency based on water usage readings
from the water meter. It provides the most economi-
cal operation. You can set amaximum time (in days)
between regenerations. For example, no more than
3 days will pass without aregeneration occurring if
you set dY 3 in the display. A I to 7day setting is
available. To make a change from the default set-
ting, do steps 1, 3, 4, 5 and 7.
HEAVY DUTY BACKWASH: When set to ON, the
backwash cycle of regeneration will be 10 minutes
long instead of the normal 7 minute length. This is
beneficial on some water supplies high in iron or
sediment content. To conserve water, on clean sup-
plies, be sure OFF shows. To change this setting, do
steps 1,3, 5, 6 and 7.
1. Beginning from the present time
display, press and hold in the SET
button until 2:00 AM, RECHARGE
TIME begins to flash.
2. Press the SET button, up or
down arrow to display the desired
start time. The up arrow moves the
time ahead; the down arrow moves
the time backward.
3. Press the SET button again, and
dY - flashes, along with RE-
CHARGE.
up
• Tlme
•Hardness
clown
4. To set a maximum time (in days) between regen-
erations, press the SET button, up or down arrow.
51 Press the SET button to display
HEAVY BACKWASH and OFE
6. Use the SET button, up arrow to change the dis-
play to ON to increase the backwash time, if desired.
7. Press the SET button a final time to return to the
present time display.
20