20
Possible cause 3: Insufficient flow. - if this is the cause the display will show ‘No Flow’.
If using a cartridge filter: Confirm this by running the system with the cartridge
removed from your pump & filter unit, this will supply the heater with the maximum
flow rate that your unit is capable of. If the heater then switches ’On’ a blocked
cartridge can be confirmed to be the cause. The cartridge should be cleaned or
replaced.
If using a sand filter: Check the pressure indicator on your sand filter and back
wash if necessary.
NOTE: In some cases, the thermal safety cut-out tripping and a low flow rate can be linked
i.e.: when a filter becomes choked air can be drawn into the filtration system and
become trapped inside the heater so causing the cut-out to trip.
If using a sand filter: Check the pressure indicator on your sand filter and back wash if necessary.
NOTE: In some cases, the thermal safety cut-out tripping and a low flow rate can be
linked i.e.: when a filter becomes choked air can be drawn into the filtration
system and become trapped inside the heater so causing the cut-out to trip.
➢No light appears on the heater when it is switched ‘on’:
Possible cause: Power failure external to the heater
Remedy: Check any fuses, RCD or other switch components installed in the supply cable.
Note: The heater is fitted with a 3 Amp glass fuse located on the top control panel
assembly (see Fig 1).
➢Heater is tripping circuit breaker (MCB) after few minutes/ hours of operation:
If the heater is faulty it will instantly trip the circuit breaker (MCB). The most likely causes of tripping
the breaker after a period of time are:
Possible Cause 1: Faulty circuit breaker.
Possible Cause 2: Incorrect size of the circuit breaker.
Possible Cause 3: Cross section of the cable is not sufficient.
Possible Cause 4: Loose connection(s) of the power supply cable. Check both ends of
the power supply cable (at the distribution box and at the heater
terminal block).
Remedy: Contact an Electrician to check installation and protection.
➢Heater is tripping circuit breaker (MCB) or RCD instantly:
Possible Cause 1: Short circuit caused by the wiring or faulty components.
Possible Cause 2: Heating element is going to ground or is damaged.
Possible Cause 3: Moisture inside the heater.
Remedy: Contact an Electrician to check installation and protection. Send
heater back to the manufacturer. Use return form on page 25 or
download it from the Elecro website.
➢For any other technical queries and support contact us by email at Technical@Elecro.co.uk