ElectriFied Mobile EM-Commuter User manual

OWNERS MANUAL V1.1 | 2021
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EM-Commuter EM-Step Thru
Electrified Mobile would like to thank you for the purchase of your new EM Series
E-Bike and hope you enjoy your new riding experience in the great outdoors!
Please feel free to contact us with any questions, concerns and comments regarding
your new bike.
Email: [email protected]
Website: electrifiedmobile.ca
Phone: [phone]
Please Thoroughly Read Manual Before Using Your New E-Bike

TABLE OF CONTENTS
OWNERS MANUAL V1.1 | 2021
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Table of Contents
........................................................................................................................ EM-Commuter EM-Step
Thru.....................................................................................................................................................1
Charging ..............................................................................................................................................6
Frame Unfolding / Folding..................................................................................................................7
1. Power On E-Bike ..........................................................................................................................8
Battery Gauge .....................................................................................................................................9
NOTE: Battery / Voltage indicator ......................................................................................................9
General Setup ...................................................................................................................................10
...........................................................................................................................................................10
Backlight setting: Speed limit setting...........................................................................................10
Wheel diameter setting Units setting..........................................................................................10
Battery setting Ride mode setting..............................................................................................11
ECO Normal Power................................................................................................................11
...........................................................................................................................................................11
Current Limiting Setting Throttle 6Km/h .....................................................................................11
Throttle Level Assist Levels .......................................................................................................11
Password Save & Exit...............................................................................................................12
Change Password Saves changes and exits to main screen.......................................................12
.........................................................................................................................................
...........................................................................................................................................................12
Wire order and definition .................................................................................................................12
NOTE: When the riding speed is 0 km/h for 5 minutes, the system will go into sleep
mode automatically. .........................................................................................................................12

TABLE OF CONTENTS
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1. Brakes............................................................................................................................13
2. Wheels and Tires .........................................................................................................13
3. Steering ......................................................................................................................13
4. Chain ............................................................................................................................14
5. Bearing.......................................................................................................................14
6. Cranks and Pedals.......................................................................................................14
7. Derailleur....................................................................................................................14
8. Frame and Fork..........................................................................................................14
9. Accessories...................................................................................................................15
10. Motor Drive Assembly and Throttle..........................................................................15

TABLE OF CONTENTS
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11. Battery Pack ...........................................................................................................15
Helmets ..........................................................................................................................................15
Component List.................................................................................................................................16
Thumb Throttle/PAS......................................................................................................................16
Taking Care of Your Batteries ...........................................................................................................17
Seat Adjustment/Removal................................................................................................................18
Battery Installation ...........................................................................................................................19
Battery Removal................................................................................................................................19
Charging ............................................................................................................................................19
How to use the Li-ion battery charger..............................................................................................20
Battery Care and Battery Storage.....................................................................................................22
Battery FAQ ....................................................................................................................................22
Braking Adjustment ..........................................................................................................................24
Chain .................................................................................................................................................24
Inspection .......................................................................................................................................24
Lubrication......................................................................................................................................25
Adjustment and Replacement........................................................................................................25
Fuse.................................................................................................................................................26
Troubleshooting................................................................................................................................27
LIMITED WARRANTY .........................................................................................................................28

TABLE OF CONTENTS
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NOTICE
Before using your new E-Bike for the first time, charge Li-ion batteries for 6 hours.
Always recharge the battery BEFORE the power indicator shows no power.
Failure to follow these instructions voids any warranty, whether stated or implied.
Before operating your E-Bike
Read this entire manual before assembling or using your new EM Series electric bike.
Do not modify, disassemble, or replace any of the original electrical components on
your bike. Doing so will invalidate your warranty and could put you as well as others in
danger. Riding any type of bike comes with risks which may not be predicted or
avoided. Taking proper care of your E-Bike components can avoid the risk of bike
failure but may not eliminate this. These failures could cause serious harm, injury, or
death to the rider. If you notice abnormalities in any component on the bike, take it to
a licensed bicycle mechanic to be repaired or replaced immediately. Electrified Mobile
Inc. assumes no liability for harm, injury, or death of the rider. This manual is not
intended to function as a detailed service manual. Electrified Mobile recommends
having your local bike shop mechanic perform a detailed safety check of your bike
before using for the first time. Ensure your local mechanic is experienced and
reputable. EM Series of bikes can withstand most rain showers without sustaining
damage. This does not imply that the bike and its mechanical and electrical
components are waterproof, and we do not recommend storing or using the bike in
excessively wet conditions. Please note that the warranty for the EM Series bikes does
not cover water damage. For technical assistance or warranty claims, contact
Electrified Mobile via email at [email protected]

QUICK START
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Charging:
Before plugging in the charger, please make sure that the charger’s plug is not bent
or damaged. You can charge your battery installed in the bike or uninstalled. If you
want to uninstall the battery, push the key and twist counter clockwise until you
hear “CLICK”. Before you take out the battery, you may need to take out or twist the
seat post with quick release to give enough room for removal.
Slide the cover on battery to install the charger:
Charging: Charging Finished:
When installing the battery, please make sure that the lead rail on frame is in the slot
on the battery and make sure the battery is placed completely on the conductive
contact on the bottom.

QUICK START
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Frame Unfolding / Folding
❖How to fold stem

QUICK START
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Release the Quick Release in stem, handlebars can then be adjusted to desired height.
1. Power On E-Bike:
❖Twist the key clockwise to “ON” position:
❖Turn on Colour Display by holding power on/off button for 3-5sec:

DISPLAY SETTINGS
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Battery Gauge:
When the throttle or
NOTE: Battery / Voltage indicator
The battery power sensor is engaged when powering the motor and the bicycle is in
motion. The LED lights on the battery gauge indicate immediate line voltage as
measured at the battery terminals and not the available energy in the battery pack.
The line voltage will fluctuate depending on the immediate load that the motor is
under. For example, when starting out from a complete stop, or going up a steep hill,
the motor will be under a high load and may show a reduced battery power.
When the throttle is disengaged (i.e., no power to the motor due to the bicycle being
stationary or coasting) the LCD display will indicate the correct voltage of the battery
pack, (the voltage of the battery pack will rise when no load is on the motor). The
best indication of how much battery life is remaining is to check the LCD display after
reaching cruising speed on a flat straight road as this will allow the battery voltage to
stabilize and give a more accurate reading.
1
Battery/Voltage indicator
Displays remaining battery power & voltage
2
Backlight/Headlight
indicator
With the power on, click the power ON/OFF to turn
on the backlight and headlight.
3
USB mode
Hold the SET and UP button together for 5
seconds to get in USB mode.
4
Units
Select KM/H or MPH as the current display
5
Speed indicator
Displays real-time speed in the form of a progress bar
6
Power indicator
Current real-time output power of motor
7
Speed display
Displays present speed
8
Information display
Trip：Display the user's single riding mileage.
ODO: The ODO records the driving
mileage. The accumulated value
cannot be cleared and set back to 0.
9
Riding mode selection
Three modes for riding includes: POWER,
NORMAL and ECO. Each mode
corresponds to its interface theme colour.
10
Assist gear display
PAS (Pedal Assist System): Displays the
current output power.
6Km/h: Hold the DOWN arrow for 2 seconds to get in bike
walk assist at 6km/h mode

BATTERY CARE
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General Setup
Click and hold SET button for 2 seconds. This will allow
you to enter the general setup interface.
Backlight setting: Speed limit setting:
Wheel diameter setting: Units setting:

BATTERY CARE
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Battery setting: Ride mode setting:
ECO: Normal: Power:
Current Limiting Setting: Throttle 6Km/h
(Range 3-18) Yrepresents YES in 6km/h pushing mode
Nrepresents NO, not in 6km/h mode
Throttle Level Assist Levels
Y means YES throttle with different levels PAS levels can be changed to 3,5,6 or 9
Nmeans NO throttle with one level. If user selects 9 the PAS range will be 1-9

BATTERY CARE
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Password: Save & Exit:
Change Password Saves changes and exits to main screen
Wire order and definition:
Wire sequence
Wire colour
Function
1
Red
Battery + (pos)
2
Blue
Weak lock
3
Black
Battery –(neg)
4
Green
UART-RECEIVE
(RXD)
5
Yellow
UART - SEND (TXD)
NOTE: When the riding speed is 0 km/h for 5 minutes, the system will go into
sleep mode automatically.

SAFETY CHECKLIST
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1. Brakes
Before using your E-Bike, it is important to carry out the following safety checks:
•Ensure front and rear brakes work properly
•Ensure brake shoe pads are not worn out and are correctly positioned in
relation to the rims.
•Ensure brake control cables are lubricated, correctly adjusted, and display no
obvious wear.
•Ensure brake control levers are lubricated and tightly secured to the
handlebars.
2. Wheels and Tires
•Ensure tires are inflated to the recommended capacity as displayed on the
tire sidewall
•Ensure tires have tread and have no bulges or obvious wear.
•Ensure rims run straight, true and have no obvious wobbles or kinks.
•Ensure all wheel spokes are tight and not broken.
•Check that axle nuts are tight. If your bicycle is fitted with quick release axles,
make sure locking levers are correctly tensioned and in the closed position.
3. Steering
•Ensure handlebars and stem are correctly adjusted and tightened which will
allow for proper steering.
•Ensure that the handlebars are set correctly in relation to the forks and
frame.
•Check that the headset locking mechanism is properly adjusted and
tightened.
•If the bicycle is fitted with additional handlebar equipment add-ons, ensure
they are properly positioned and tightened.

SAFETY CHECKLIST
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4. Chain
•Ensure chain is oiled, clean and runs smoothly.
•Extra care is required in wet or dusty conditions.
•Ensure pedals are securely tightened to the cranks.
5. Bearing
•Check headset, wheel bearings, pedal bearings and bottom bracket
bearings.
6. Cranks and Pedals
•Ensure pedals are securely tightened to the cranks
•Ensure cranks are secured to axle and are not bent.
•Check that front and rear mechanisms are adjusted and function
properly.
•Ensure shift and brake levers are attached to the handlebar.
7. Derailleur
•Ensure derailleur, shift levers and shift and brake cables are properly
lubricated.
8. Frame and Fork
•Check that the frame and fork are not bent or broken.
If either are bent or broken, they should be replaced.

SAFETY CHECKLIST
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9. Accessories
•Ensure that all reflectors are properly fitted.
•Ensure all other fittings on the bike are properly and securely fastened
and functioning.
•Ensure the rider is wearing a helmet.
10. Motor Drive Assembly and Throttle
•Ensure all motor drive components are correctly mounted and
functioning properly.
11. Battery Pack
•Ensure the batteries are in good operating condition, are kept fully
charged and properly secured and locked.
Helmets
It is strongly advised that a properly fitting bicycle/motorcycle safety helmet
which is approved by your local authority, be always worn when riding your
bicycle. In addition, if you are carrying a passenger on a child safety seat, they
must also be wearing a helmet.
The correct helmet should:
❖be comfortable
❖be lightweight
❖have good ventilation
❖fit correctly
❖cover the forehead

COMPONENTS
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Component List
Thumb Throttle/PAS
Once you mount and before you begin riding your E-Bike, turn the main power
switch on. You will then default to PAS 1 (Pedal Assist 1) as seen in the display
settings section. This can be adjusted with the up and down arrows. In PAS 0, no
power will be delivered through the motor. In PAS 1-5, full throttle power is available
and the further you press the thumb throttle, the more power will be produced at
the rear wheel. Once you start to pedal, the motor will instantly increase to the PAS
speed selected (see chart below).
NOTE: The values below are approximate and based on Assist Level ranges 1-5 this
can be modified up to 1-9 in Advanced settings -> Assist levels
PAS 1
PAS 2
PAS 3
PAS 4
PAS 5
11.6km
17.3km
22km
26km
32km

BATTERY CARE
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Taking Care of Your Batteries
•Proper maintenance of the batteries will maximize lifespan and
available ride time.
•We use Li-ion (Lithium Ion) batteries in all of our electric bicycles.
These are user friendly batteries when cared for properly.
•PLEASE FULLY CHARGE BATTERIES BEFORE FIRST USE.
Recommended charge times for the Li-ion(Lithium Ion)
battery is 4-6 hours
•Batteries will need to have a “break-in” cycle consisting of-
three discharge/charge cycles before they will reach
optimum performance. This involves three discharges to
approximately two bars remaining on the battery life
indicator and three complete recharges.
•Charge batteries at least every 90 days.
•Always store bicycle with fully charged batteries.
•Never charge the batteries over the recommended time period.
•Always disconnect the charger form the wall outlet and bicycle when
charging is complete (as indicated by the status on the charger) before
storing the bicycle.
•Do not store the batteries below 10° Celsius and never allow batteries
to freeze (Below 0°Celsius)
•Li-ion batteries are equipped with a sleep mode function. Hold the
button for 5 seconds on top of the battery or until the light flashes to
show it is in “Sleep Mode” Do the same to “Wake Up” your battery.
•Always be sure to turn the bike “OFF” after each use via the ON/OFF power
switch.
•If you have left the power switch on or your batteries have not been
charged for a long period of time, the batteries may reach a stage at which it
will no longer hold charge.

BATTERY CARE
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•Be mindful of the environment! Be sure to recycle your old batteries at your
local eco station. Do not dispose of them in the garbage.
•Frequent starts and stops will drain a battery more quickly than sustained
long use.
•Even with proper care, rechargeable batteries do not last forever. Average
battery life will depend on care of the battery and condition it is kept in.
•The Li-ion battery power remaining LED lights are located on the top of the
battery
•The battery power switch is the red button beneath LED lights which show
the remaining battery life.
•The Li-ion battery charger connector is covered by a rubber flap located next
to the handle
Seat Adjustment/Removal
Use the quick release to adjust the height of the seat post.
Lift the seat and take out of the battery to recharge off the bike if required.

BATTERY CARE
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Battery Installation
In the left unlock position, push the battery box into the compartment along the rail,
then turn the key right to lock the box then a second turn to power on.
Battery Removal
First, push in the key and turn it counter clockwise to unlock the battery box until
you hear a click. Then pull straight up using the handle.
Charging
The electric bike comes with its own “Smart Charger” which connects with an easy access charger
port for recharging the batteries. The charger has lights which show the battery charge status.
As batteries work best when they have a full charge, be sure to fully recharge them after each
ride. If you leave them in a low charge state without recharging them, it will shorten their life
expectancy. Li-ion batteries need to charge for 4-6 hours for a full charge.

BATTERY CARE
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The charger may get warm to the touch, so make sure you charge in an open area and do not lay
anything on the charger unit while charging. Although you cannot over charge the batteries using
the “Smart Charger”, we recommend that you do not leave the charger plugged in for more than
24 hours.
If your charger shows a solid green light after charging for a short period of time, your battery
may have been only partially discharged (short ride). This also may be the sign of a partially worn
out battery or reduced charge capacity. Do continue charging for the full time. Should the battery
not charge, it may need replacing.
Even with proper care, a rechargeable battery does not last forever. Battery life depends on its
use and condition it is kept in.
The charger and charger port should be regularly inspected for damage
(cord, plug, enclosure, etc.). If damaged, stop using until the damage part can be
repaired or replaced.
How to use the Li-ion battery charger
CAUTION
THERE IS RISK OF AN ELECTRIC SHOCK. BE SURE TO USE IN A DRY
LOCATION ONLY. SEE OWNERS MANUAL FOR PROPER USE.