yeep.me eSIXTEEN User manual

ELECTRIC BALANCE BIKE
yeep.me eSIXTEEN
Please read this manual carefully before using for the first time
Original manual
THIS PRODUCT IS NOT APPROVED FOR USE ON PUBLIC ROADS IN FRANCE.
PLEASE REFER TO LOCAL LEGISLATION FOR OTHER AREAS OF USE.

Languages
ENGLISH 05
FRENCH 25
SPANISH 49
ITALIAN 71
PORTUGUESE 93
DUTCH 115
GERMAN 137
CHINESE 159

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EN
Thank you for your purchase.
Welcome to yeep.me!
Table of contents
1. SAFETY GUIDELINES 06
2. CONTENTS AND TECHNICAL SPECIFICATIONS 11
3. USE 12
4. MAINTENANCE AND CLEANING 17
5. FAQ, WARRANTY & CONFORMITY 21
6. ERROR CODES 22
Before using this product, carefully read the user guidelines. These will allow
you to properly understand, use and service this product, and to get to know its
performances and features.

06
EN 1. SAFETY GUIDELINES
1. After checking the product: Any load attached to the handlebars will affect the
product’s stability.
This device is designed for individual use by teenagers and adults.
This device may be used by children of at least 12 years of age and by persons with
reduced physical, sensory or mental capabilities, or lacking experience or knowledge,
if they are properly supervised or if they have been given instructions on the safe use
of the device and have understood the risks involved. Children must not play with the
unit. Cleaning and maintenance by the user must not be carried out by unsupervised
children. Parents are responsible for their children’s use of the appliance, and should
never leave them unattended.
The charger may be used by children aged 8 and over and by persons with reduced
physical, sensory or mental capabilities, or lacking experience or knowledge, if they
are properly supervised or if they have been given instructions on the safe use of
the device and have understood the risks involved. Children must not play with the
unit. Cleaning and maintenance by the user must not be carried out by unsupervised
children. Only use the charger supplied with the product.
Do not carry any other person, especially children, or goods. Exceeding the weight
limit can cause injury and damage to the unit. The user’s weight does not mean that
his or her size is suitable for maintaining control of the device.
2. This is a personal mobility device. It is not designed for competitions or extreme
sports, and should never be used in a skate park. You must not use it to go up or
down stairs, make jumps, overcome obstacles, perform dangerous tricks or acts. This
device is neither a toy nor a fitness accessory. Do not let children play with it.
This product has not been designed for professional or commercial use, such as:
rental, fleet of vehicles, business travel.
3. This machine must be used with care on a flat, clean, dry surface, free from gravel
and grease, as the machine needs friction between the wheels and the ground to
move forward. Avoid obstacles, holes, bumps and drain grates that could cause
accidents. Slow down on speed bumps.
Keep your distance from other road users and respect the rules of road safety. You
are not immune to the risks incurred by the behavior of other road users. Anticipate
obstacles and traffic by adapting your speed. Your stopping distance correlates
with your speed. Avoid abrupt maneuvers and braking; the machine can slip, lose its
balance or even fall, even on a smooth, flat surface. You should also be careful to
anticipate braking distances in wet weather and/or on wet roads. The same applies

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EN
to pedestrians who may cross without seeing you. You must always be very vigilant
and keep your distance from other pedestrians and road users.
WARNING! Never use the product outside the areas authorized by regulations.
Be sure to signal your presence when approaching cyclists or pedestrians who may
not have seen or heard you. This product does not emit noise in excess of 80dB.
4. Caution! This device is designed for outdoor use. It is your responsibility to be aware
of and comply with all applicable regulations for and at the place of use on public or
private roads.
5. Carry out the training period in an open, flat area without too many people around
you, taking care to wear a protective helmet.
Always wear sturdy shoes and pants when using this unit. Do not operate the unit in
bare feet or open sandals. Avoid wearing loose-fitting clothing, clothing with dangling
cords or ties, scarves, etc., which could be caught by the rotating wheel and cause
choking, falls and/or collisions.
6. Do not press the gas pedal if you are walking while pushing the vehicle, or make
sure you switch it off first.
7. Do not drive in rain, snow, puddles, mud or any other wet spot with more than 2cm
of water on the ground, which would allow water to seep inside the unit. To clean
your device, follow the instructions in the «MAINTENANCE AND CLEANING» section.
Do not use this device in poor visibility conditions. If you are driving at night or in dark
conditions, we recommend that you wear retro-reflective clothing or equipment (e.g.
vest, armband, etc.). Beyond this recommendation, you should refer to the equipment
requirements in force at the place and in the country of use.
8. Do not use this device under the influence of alcohol or drugs. For your own safety,
such use is strictly forbidden.
9. Do not leave the product within the reach of any person who can start the product
without the authorization of the main user or without prior information and knowledge
of these safety measures/instructions and use.
If you lend this device to someone, make sure they know how to use it, and explain all
these safety instructions to them. You’ll need to remind them to respect the Highway
Code and to wear appropriate safety equipment.
To prevent unauthorized use, be sure to remove the key from the key-operated start
device between uses, to prevent intentional or unintentional starting or tampering.
10. This device must be switched off before being stored. To do this, please refer to the
«Operating instructions» section of this manual.

08
EN When you’re not using your vehicle, be sure to store your device flat and in a suitable
place when you stop or charge it, to prevent unauthorized use or unintentional
movement due to its weight.
11. Please inspect the unit before each use. If you notice any loose parts, low
battery warnings, flat tires, excessive wear, strange noises, malfunctions or other
abnormalities, stop riding the unit immediately and seek professional help.
If the unit is fitted with mechanical brakes, please ensure that they are not rubbed by
cable tension or any other problem, as this will cause the unit to slow down and not
run normally. In addition, overheating of the brakes may impair their efficiency.
Make sure that the steering system is correctly adjusted and that all connections
and screws are tight and in good condition before each use. If, after retightening the
screws, you find that there is any play which could affect safe driving, contact your
dealer for further information or service.
Check that all safety devices (braking, lighting) are working properly. The folding
device must be securely locked in its vertical driving position.
Carrying a draisienne by hand requires good posture and appropriate gestures to
avoid injury. To this end, it’s important to stand up straight, use both hands to lift the
draisienne, hold the handlebars firmly and keep the draisienne close to your body
to avoid bumping into other people or objects. Using a shoulder strap to spread the
weight can also be helpful, and it’s advisable to take breaks if necessary.
12. DO NOT USE THE DEVICE OR CHARGE THE BATTERY IN THE FOLLOWING
CIRCUMSTANCES:
- The product is damaged.
- The battery emits an abnormal smell and heat.
- Damage to brake controls, other braking devices or safety devices (lighting).
Discontinue use and do not touch any liquids emanating from the device in the event
of a leak. Never expose the battery to excessive heat.
13. The battery cannot be replaced by the user. Please consult your dealer’s service
department or the brand for any modification/maintenance of the device.
14. Both the battery and the cells must be disposed of properly. If you are unable to
return your product to your dealer, please dispose of them in special containers (see
brand support for more information) to protect the environment.
15. Children under the age of 12 must not be allowed to clean, maintain or tamper
with the device. Keep the product out of the reach of children. Check that all safety

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EN
devices (braking, lighting) are working properly. The folding device must be securely
locked in its driving position.
16. Any opening of the device or product may result in a change in safety for which
the brand cannot be held responsible. It is also important to note that opening the
device or product in this way voids the warranty. Should you nevertheless wish to
carry out repairs to your device or product, the brand declines all responsibility for
the reliability of the repair and any potential damage associated with it. The brand
cannot be held responsible for any accidents that may occur as a result of such
repairs. In case of doubt or need of assistance, please contact an authorized dealer
or the brand’s customer support.
WARNING: It is forbidden to drive on public roads (roads reserved for motor vehicles).
It is your responsibility to check local legislation.

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Pictogram Meaning
Always read the user manual carefully.
An exclamation mark within an equilateral triangle is intended to alert the
user to the presence of important operating and maintenance instructions in
the device’s user manual.
This device must not come into contact with water. Do not store the device in
a damp environment.
The lightning flash with an arrowhead symbol within an equilateral triangle
is intended to alert the user to the presence of “dangerous voltage” within
the device that may be of sufficient magnitude to constitute a risk of electric
shock.
This symbol indicates that this device is equipped with a double electrical
insulation between the power supply's (dangerous) voltage and the parts that
are accessible by the user.
Caution! Protective equipment including wrist guards, gloves, knee pads, hel-
met and elbow pads should be worn.
Electrical and electronic equipment must be sorted and disposed of sepa-
rately. Do not dispose of electrical and electronic equipment with normal and
unsorted household waste, bring it to a recycling centre instead.
This marking is used on the nameplate to indicate that the equipment oper-
ates on direct current only or to identify the corresponding terminals.
This marking is used to identify the electronic device comprising the trans-
former and the electronic circuit, which converts electrical energy to one or
more output connectors.
This marking is used to identify the electronic device comprising the trans-
former and the electronic circuit, which converts
electrical energy to one or more output connectors.
This symbol indicates that the charger reference is indicated in the user ma-
nual.

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2. CONTENTS ANDTECHNICAL SPECIFICATIONS
This pack contains:
• yeep.me eSIXTEEN electric balance bike
• Tools
• Original mains charger
• 2 battery keys and 2 starter keys
• User manual
• Warranty manual
• CE declaration
• Warranty card TO BE KEPT (it contains the device’s serial number and manufacture date,
essential information for warranty purposes)
Technical specications :
eSIXTEEN
Battery 10.4Ah 36V
Charging time 7-8 h
Operating time 20-25km*
Speed 25 km/h max*
Wheel size 16’’
Motor (0.35kW) 350W max
Input-output Charger 42V 1,5A Plug EU
Max. user weight 100 kg
Recommended user size 140-180cm
Net weight 21,5kg
Gross weight 25,5kg
Unit dimensions L 129 x l 57 x h 106cm(unfold) / L 75 x l 35 x h 62cm (fold)
Packaging dimensions L 130 x H 23 x l 65 cm
Charger part no. LBC039420015
Reference / EAN YEEP111 / 3700293223458
* Generally speaking, range and speed are given as an indication. These vary according to the weight of the
user and the conditions of use (slope, outside temperature, humidity, speed and motor load). Specifications
may change. These speed and range guidelines do not constitute a contractual commitment on the part of
the retailer or the CIBOX INTERACTIVE company.

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EN 3. USE
3.1. DEVICE OVERVIEW (1). Accelerator
(2). Control screen
(3). Brake lever
(4). Folding system
(5). Charging port
(6). Headlight
(7). Front wheel and disc brake
(8). Foot support
(9). Stand
(10). Saddle
(11). Saddle adjustment
(12). Luggage rack
(13). Brake lights
(14). Rear wheel and disc brake
The visual above may not correspond to your model.
WARNING!
This device is not approved for use on public roads. It is your responsibility to nd out
about local legislation.
CONTROLS :
- Use the button to start the device. First check that the battery switch next to the
charging port is in the ON position and that the stand is in the retracted position. The
stand is equipped with a safety device that prevents the draisienne from starting if it
is in the parking position.
- To activate, deactivate or change the lights, briefly press the light button .
- To change the speed mode: briefly press the speed change button .
- To enter ODO and TRIP display mode, press the light button for 3 seconds.
- To reset TRIP to zero, press the speed change button for 3 seconds.
- To set the time, connect via Bluetooth to the yeep.me MOBILITY application The
time will be updated automatically.

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The application allows you to modify many options, such as setting the INDIVIDUAL
mode.
SPEED MODES:
There are 5 speed modes:
- Mode 1, (P) PEDESTRIAN mode, limited to 6 km/h.
- Mode 2, (E) ECO mode, limited to 15 km/h.
- Mode 3, (C) CONFORT mode, limited to 25 km/h.
- Mode 4, mode (S) SPORT, limited to 25 km/h: Full engine power.
- Mode 5, mode (I) INDIVIDUAL, limited to 25 km/h: Use the Bluetooth application to
customize your mode as you wish (power and speed).
BRAKES: When the brakes are applied, the throttle is deactivated.
BATTERY :
The battery on this unit is removable.Turn the key handle (right side of the unit) to
open or lock the battery, then use the handle on the battery to pull the battery out
upwards.
When inserting the battery back into the compartment, it must be aligned with the
bottom of the compartment until it clicks into place. The battery must not protrude
from the compartment. Then remove the key.
3.2. UNPACKING AND ASSEMBLING THE DEVICE
To unpack the product, it is recommended to have a clear surface that is large enough
to unpack and prepare the device. Take the device out of its packaging, making sure
to not injure yourself or damage other products or your surroundings. Have someone
help you if the product is too heavy for you to handle on your own (the weight of the
device is indicated on the packaging).
3.3. FOLDING/UNFOLDING THE DEVICE

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EN The unit can be easily folded and unfolded using the folding/unfolding lever. This
operation must always be carried out with care to avoid any risk of pinching or
jamming.
Folding
1. Place the unit horizontally in front of you.
2. Using the button on the handlebar lever, lower the lever as shown in the image
above.
3. Lower the frame.
4. Press the button before pulling the lever and folding the frame onto itself.
Unfolding
1. Unfold the frame.
2. Return the frame to its original position.
3. Push the lever with the folding system while holding the frame until it retracts onto
the frame. You should hear a click.
4. Unfold the rod.
5. Return the stem to its original position.
6. Lift the folding system lever until it retracts into the stem. You should hear a
locking click.
3.4. CHARGING AND BATTERY INDICATOR
Charge the battery before first use. To do so, charge the device using the charger
supplied.
WARNING: All charging operations must be performed with the original charger
(charger part number listed in the “CONTENTS AND TECHNICAL DATA” section)
supplied with the unit.
The external flexible cable of this transformer cannot be replaced; if the cable is
damaged, the transformer must be disposed of.
If in doubt, lost or malfunctioning, do not charge the unit with another charger. A new
one should be obtained from your dealer. You will find the email of the support to
contact on the last page of the warranty manual.

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NOTE : Remove the protective rubber cover to gain access to the charging port.
BATTERY SWITCH BUTTON :
The device is equipped with a battery switch button located next to the charging port
which has 2 functions:
1. Preserve the battery when the product is switched off.
2. Act as a second safety device in the event of inadvertent start-up using the ON/
OFF button on the handlebars.
WARNING: the battery switch must be reactivated to restart the device.
Battery switch (long-term storage) :
CAUTION: The battery will drain even when the product is switched off. This button
reduces the power consumption when the product is switched off to preserve the
battery for longer. However, it is important to recharge your device regularly as
described in this manual. In either position, this button does not prevent the product
from charging. It must be in the ON position for the device to work. It also serves as
an additional safety device against accidental start-ups.
NOTE: We recommend that you use the battery switch button if you are not going to
use the device for an extended period of time (more than 7 days). If the battery is not
recharged monthly or switched off using the battery switch, the battery may go into
deep sleep and be damaged. The damage and repairs this may cause are not covered
by the compliance warranty.
WARNING: The device must be unfolded and on its stand for charging to avoid dam-
aging the charging plug.
1. Remove the charging port cover and ensure there is no water or any other liquid
inside the charging connector, and that it is free of any objects that could cause
a short circuit or prevent the plug from being properly and safely plugged in. Then
connect the end of the charging cable to the charging port (7). BEFORE connecting

16
EN the other end to the power supply. BEFORE connecting the plug to the mains, ensure
that the charger is first connected to the device correctly by referring to the codes
on the device.
2. The charger indicator will light up red when charging.
3. The charger indicator will light up green once charging is complete.
4. When charging is complete, disconnect the mains plug from the outlet first, then
unplug the charger from the device. Finally, close the cover to prevent liquids or other
objects from entering the charging connector.
3.5. HOW TO USE THE DEVICE (read before rst use)
HELMET USE
We strongly advise you to wear protective gear, at least a helmet, before getting on the
device, which must comply with the regulations on personal protective equipment
and which must be fastened.
WARNING! The device must not be used outside the areas permitted by regulations.
CAUTION: The user must comply with the requirements of national regulations when
using the device on public roads, including compliance with traffic regulations.
CAUTION: Wearing earphones or any device that can emit sound, or using a hand-held
telephone, is prohibited.
Wearing a certified high-visibility jacket is compulsory for all users travelling outside
built-up areas, at night, or when visibility is insufficient. The manufacturer declines
all responsibility if the driver of the device does not comply with the regulations in
force.
WARNING: it is absolutely necessary to disconnect the charger from the device
before switching it on or starting it up.
1. Insert the starter key and turn clockwise to switch on the unit.
2. ASSISTED START: Holding the handlebar with both hands, move forward by keeping
one foot on the platform and pushing with the other foot.
Gradually press the accelerator to start the electrical assistance of the device.
3. As soon as the electric assistance kicks in, put your other foot on the platform.
IMPORTANT: The platform is equipped with an anti-slip device, so it is recommended
to check that the traction is adequate before and during any use. Water, grease, snow,
or dirt on the platform or inappropriate shoes may affect the grip and safety of the
device.
4. The device has 3 speed modes. Refer to section “3.1. Device overview“ for information

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on what the current speed mode indicators are and how to change modes.
5. To stop, slowly come to a halt using the brakes: lever(s) or other devices depending
on the model; then, once you have nearly come to a halt, put on foot on the ground to
regain your balance. Step off once the balance bike has fully stopped.
3.6. SPEED LIMITS
The product is designed to travel at a maximum speed of 25 km/h.
Ensure you are following the usage restrictions of this product in terms of the road
safety norms of the country where you are using it.
3.7. DRIVER WEIGHT
The driver’s weight cannot exceed 100 kg.
Note: not respecting this weight limit increases the risk of falling or damaging the
product.
4. MAINTENANCE AND CLEANING
4.1. BATTERY
The capacity of lithium batteries decreases after several charging and recharging
cycles throughout its lifespan. The concept of life cycle exists for lithium batteries
(for example, about 300 on a scooter).This means that from 300 COMPLETE cycles
of charges and discharges, the battery will begin to lose its capacity (similar to a
smartphone battery).
This partial loss of capacity will not prevent the battery from functioning, but will
alter its performances and especially its operating life.
The device must be used and its battery recharged at least once a month: a lithium
battery will lose its charge even when the product is off. This is why a battery that
has not been charged for several weeks or less could lose some of its capacity and
become impossible to recharge.
In addition, it is possible to recharge a lithium battery after each use because there
is no memory effect.
WARNING: charging the battery must only be done indoors or in a place that is
protected from weather (rain, snow, excessive heat...)
In order to better preserve your device’s battery, here are some reminders and
instructions for use:
• Do not unplug the charger before the battery is fully charged.
• Store the product containing the battery in a cool place (temperature > 0°C),
preferably around 15°C. Be careful, as excessive heat will also damage the battery.
• Avoid deep discharges.

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EN • Avoid recharging the battery right after use. Allow the device to rest for between
15minutes and 1 hour after use before charging.
• Avoid overcharging. Do not leave the charger plugged in for more than 24 hours, as
it will heat up needlessly.
Notice: We recommend recharging the battery, if not in use, after each use and at
least once a month.
Important: If you are not near a charging point when the battery is down to its last
quarter, we recommend switching to eco mode.
Tip: As you drive, the battery level indicator on the display may suddenly decrease
depending on your driving style and conditions (heavy use of the accelerator, riding
uphill, outside temperature below 10°C, etc.). Be aware that the actual battery level
displayed will be most accurate when the device is turned off.
4.2. INSPECTING AND MAINTAINING YOUR DEVICE
Your product requires routine inspection and maintenance.
This chapter describes maintenance and operation steps.
Before performing the following operations, make sure that the power is off and that
the charging cable is unplugged.
MAINTENANCE AND SPARE PARTS:
Your device requires regular maintenance for your safety but also to increase its life
span. Mechanical components should be checked periodically to ensure that worn or
worn-out parts are replaced if necessary.
CAUTION: When replacing components, original parts must be used in order to
maintain the performance and reliability of the device. Only the manufacturer’s parts
are considered original.
CAUTION: The user is solely responsible for the purchase and use of counterfeit parts,
which may result in damage to the product, the user or the environment.
Make sure to use appropriate spare parts for the wheels, drivetrain components and
the various components of the braking system. If you have any questions, please
contact the after-sales service.
The manufacturer cannot be held responsible for improper use or incorrect assembly.
Before each use, carefully check:
• That the handles are fully tightened.
• That the wheels are functioning properly by lifting the device and running the
wheels idle.
• The column, the steering tube, nothing must prevent it from turning. The entire
steering system must be correctly adjusted and all connecting elements and screws
tightened and in good condition.
• Check the tightness of the screws, the front and rear wheels, shock absorbers, and
bonnet, and tighten again if necessary. These adjustments may be needed because of
vibrations caused by using the device.

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• Tyre wear. Tyre pressure if the unit is equipped with air wheels, and inflate as soon
as is necessary using a bicycle pump or similar.
• The brakes, drum linings, brake pads, foot brake, depending on the unit. If the unit is
equipped with mechanical brakes (disc, drum, foot), ensure they are not rubbing due
to cable tension or exhibiting any other problems, as this may cause the unit to slow
down and prevent it from operating normally. Overheating may impact the brake’s
efficiency.
• Check that the electric brake is functioning properly if the unit is equipped with one.
If after adjusting you notice looseness that may affect your ability to drive safely, or
if an unusual noise appears, or a lack of fluidity is apparent, stop using the unit and
contact your dealer for more information or care. If the product, a component, or the
battery are worn out, please contact an authorised service centre to repair or recycle
your product.
PERIOD MAINTENANCE AND CHECKS:
CHARGER
Ensure that the charger cord is not damaged and that the wires are not exposed to
avoid short circuits. The input and output sockets must not be damaged or deformed.
When using the battery charger, it is important to follow the instructions on the label.
WARNING: Only use the charger supplied with the product.
BRAKES
Before each use, check that the brakes are in perfect working order. Check the brakes
regularly to prevent accidents due to brake malfunction.
The brake lever (depending on the model) must not come into contact with the
handlebars and the cables must not be bent at a sharp angle so that the cables
slide with minimum friction. Damaged, frayed or rusty cables must be replaced
immediately.
CAUTION: The surface of the brakes can become extremely hot during
and after operation. You may suffer burns if you come into contact with these hot
surfaces.
CAUTION: In rainy or wet weather, braking distances are extended.
VIBRATIONS
When using an electric balance bike, vibrations can occur due to a variety of factors
such as the quality of the road surface, the condition of the tires, the speed of the
balance bike, and the quality of the suspension. Uneven or rough roads, poorly inflated
or damaged tires, high speeds, and poor suspension can all contribute to vibration on
the unit.

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EN CABLES
Make sure that the cable ports are not loose or broken.
SCREWS
Check the screws in the main components and tighten them regularly. Riding the
device causes vibrations that loosen the screws over time.
4.3. CLEANING YOUR DEVICE
Follow these instructions and precautions for cleaning the device:
• Unplug all the device’s charging cables before cleaning it.
• Never immerse in water.
• Do not use a high-pressure cleaner, water jet or any other appliance or washing
method that would allow water to seep into the device.
• Clean the device with a sightly damp sponge or a soft cloth, avoiding the connectors
and buttons and making sure water is not allowed to seep into the plugs, circuits or
inside the product.
• Do not use water or liquid cleaners directly on the device to clean it.
• Do not use abrasive products or solvents as these could damage the paint on your
device.
• Be careful when cleaning and wiping plastic parts.
• Do not use abrasive products or solvents to clean metal or plastic parts.
4.4. STORING YOUR DEVICE
• Fully charge your device before storing it.
• Store your product indoors in a clean and dry place, not exposed to the elements,
with an ambient temperature ranging from 0°C to 40°C.
When stopping or charging, be sure to store your balance bike flat.
5. FAQ, WARRANTY & CONFORMITY
5.1. FAQ
If your device cannot be unlocked: