ElectrIQ eiQ-34SUWD144FSHQ-V3 User manual

USER MANUAL
34 INCH CURVED QLED MONITOR
eiQ-34SUWD144FSHQ-V3
Thank you for choosing electriQ
Please read the user manual before using this monitor and keep it safe for
future reference
Visit www.electriQ.co.uk to view our entire range of Intelligent Electricals

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CONTENTS
SAFTEY
4
PARTS LIST
6
STAND INSTALLATION
7
MOUNT INSTALLATION
8
CONTROL PANEL
10
INPUT / OUTPUT TERMINALS
10
INITIAL SETUP
11
MENU OPTIONS
11
OSD MENU
12
GAME SETTINGS
13
PICTURE SETTINGS
14
COLOUR SETTINGS
15
PICTURE QUALITY SETTINGS
16
OSD SETTINGS
17
OTHER
18
TECHNICAL SPECIFICATION
19
TROUBLESHOOTING
20
SUPPORT
20

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SAFETY INFORMATION
•Read these instructions - All the safety and operating
instructions should be read before this product is operated.
•Keep these instructions - The safety and operating instructions
should be retained for future reference.
•Heed all warnings - All warnings on the appliance and in the
operating instructions should be adhered to.
•Follow all instructions - All operating and usage instructions
should be followed.
•Do not use this equipment near water, or in humid
environments –The appliance should not be used near water
or moisture e.g. in a wet basement or near a swimming pool.
•Clean only with a dry cloth. Do not use solvents or petroleum
based fluids.
•Do not install near any heat sources such as radiators, stoves
or other apparatus (including amplifiers) that produce heat.
•Do not tamper with the supplied plug. This plug is a BS1363
standard plug.
•Protect the power cord from being walked on or trapped,
particularly at the plug and at the point where it exits from the
appliance.
•Only use attachments/accessories specified by the
manufacturer.
•Use only with a cart, stand, tripod, bracket or table specified by
the manufacturer or sold with the apparatus. When a cart or
stand is used, proceed with caution when moving it to avoid
any injuries or damage from it tipping over.
•Unplug the apparatus during lightning storms or when unused
for long periods of time.

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•Refer all servicing to qualified personnel. Servicing is required
when the apparatus has been damaged in any way, such as if
the power supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus or it has been
exposed to rain or moisture, it does not operate normally or
has been dropped.
•Please keep the unit in a well-ventilated environment.
•The monitor should only be connected to a mains power
supply as rated on the back of the equipment.
•To prevent overload, do not share the same power supply
socket with too many other electronic components.
•Do not place any connecting wires where they may be stepped
on or tripped over.
•Do not place heavy items on the cable as this may cause
damage.
•When removing from a socket hold by the plug and not the
wires.
•Disconnect the power immediately and seek professional help
if the plug or cable is damaged, liquid has spilt onto the set, if
accidentally exposed to water or moisture, if anything
accidentally penetrates the ventilation slots or if the set does
not work normally.
•Do not remove the safety covers. There are no user
serviceable parts inside.
•Although every effort is made to maintain the accuracy of the
manual, due to continuous product development, some
variation from the manual is possible.
•The availability of features and settings may vary depending
on the input source and method of connection.
•The available resolutions and refresh rates may be limited by
the capabilities and/or settings of the source device.

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•Do not block ventilation openings. The monitor can be placed
in a cabinet but ensure at least 5cm (2") clearance all around.
Do not tap or shake the screen, this may damage internal
components.
WARNING: To reduce the risk of fire or electric shock, do not
expose this apparatus to rain or moisture. The apparatus shall
not be exposed to dripping or splashing and objects filled with
liquids, such as vases, shall not be placed on the apparatus.
WARNING: The wall plug socket is used as a disconnection
device and should remain readily accessible.
AT FULL VOLUME, PROLONGED LISTENING MAY DAMAGE THE USER’S HEARING.
This warning sign is
to warn of
dangerous voltage
inside the product.
CAUTION: To reduce the risk of electric shock, DO
NOT remove the cover (or back). No user
serviceable parts inside. Refer servicing to
qualified service personnel.
This warning sign is
to alert you of
important
instructions
accompanying the
product.
PARTS LIST

7
STAND INSTALLATION
1.Open the package and take out the product with the foam still attached.
Gently place it on a desktop or table.
2.Remove the polyfoam and the inner package bag, place on a desktop or
table, keep the lower foam underneath the monitor.
See picture, fasten the stand stem and base with a screw.
4. Press the button to remove the stand plate, Fix the stand plate into the stand stem
with the supplied bolts.
5. Fix the whole assembled stand into the monitor, and check carefully to make sure
it is fastened.
6. Hold onto the stand stem and stand the monitor up on a flat, level desktop or table.
⚫Due to the heavy weight and dimensions of the LCD screens and their fragile nature, we
recommend that they are unpacked and assembled by 2 people.
⚫The stand can be removed from the rear of the monitor by pressing the quick release button
on the rear of the monitor.

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MOUNT INSTALLATION
1.Open the package and take out the product with foam still attached Gently place it
on a desktop or table. Remove the parts and the foam covering the monitor. If the
monitor is already attached to the stand, remove the stand.
2.Press the button to remove the adapter on back of monitor, then tighten the
included four screws onto the mounting holes on back of monitor.
3. Install the monitor on the wall, mount, or fixture as desire.
WALL MOUNTING
•The monitor is provided with mounting holes for a VESA approved wall mounting
bracket (not supplied).
•When wall mounting, the supplied extension bolts must be fitted to the rear of the
monitor to allow the bracket to fix firmly to the rear of the monitor.
•M4 x12 bolts (not supplied) should be used to attach the bracket to the extension
bolts.
•Do not use bolts longer than the size specified above for your model or damage
will occur to the internal components.
WARNING: To prevent the monitor on the mount from falling, please install it
firmly and protect it fully. Do not place or hang anything on the mount. The height
of wall mounting should be no more than two meters.

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NOTES:
⚫Due to the heavy weight and dimensions of the LCD screens and their fragile
nature, we recommend that they are unpacked and assembled by 2 people and
professional installers are used to wall mount them (Wall mounting is optional). If
you do not understand the instructions, or are unsure how to install this product,
please contact a professional for assembly advice and assistance.
⚫Careful consideration should be made regarding the location the monitor is to be
wall mounted as some walls are not suitable for installation. If the monitor is to be
mounted on drywall, the mount must be anchored into a wooden stud, concrete
block or brick behind the drywall. Installing on drywall alone may not support the
weight of the display.
⚫When drilling holes, it is particularly important to take care of electrical cables,
water or gas pipes in the wall. Please follow the instructions provided by the wall
bracket manufacturer and ensure that all fixing screws supplied are used.
⚫electriQ and its distributors and dealers are not liable or responsible for damage
or injury caused by improper installation, improper use or failure to observe these
safety instructions. In such cases any guarantee will expire.

10
CONTROL PANEL
The controls are located centrally at the base of themonitor. Pressing any button when the OSD
(On screen display) is not visible will display the Quick Menu
1
Menu
2
Down
3
Up
4
Exit
5
Power
6
Power indicator
INPUT / OUTPUT TERMINALS
1
Power Connector: Insert the power cable to supply power to the monitor
2
Audio Output: Insert one and of the Audio cable into the computer’s
Audio output to receive the Audio signals from your monitor.
3
DP Connector: Insert one end of the DP cable into the computer’s
DP output and connect the other end to the monitor’s DP port.
4
HDMI Connector: Insert one end of the HDMI cable into a suitable HDMI
source. HDMI output and connect the other end to the monitor’s HDMI
port.

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INITIAL SETUP
Connect the monitor to a power outlet.
1. Press the POWER button on the monitor or to turn it on (The indicator will be
blue)
2. Connect the relevant cable to the corresponding input on the monitor. The
source will be automatically detected.
MENU OPTIONS
The main menu for the monitor can be accessed by selecting it within the Quick
menu (See previous page). This menu is separated into the following sub menus:
Game Settings, Picture Settings, Colour Settings, PIP/PBP,OSD Settings, Other
Settings, details of each menu can be found in the following sections.
Within the Menu:
UP (3) and
DOWN (2)
Press to go up and down the current menu or to adjust the selected value.
MENU (1)
Press to select the currently highlighted item / enter the submenu. Once
changes have been made to a value, press to save the changes.
EXIT (4)
Press to navigate to the previous menu. When at the highest level of the
Menu, press to close the Menu. After changing a value within the menu,
press to cancel the change.

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OSD MENU
NOTE: Due to continuous product development, the OSD menu shown may differ
slightly from the product.
The screen display (OSD) menu can be used to adjust the settings of the monitor and is
shown on the screen after the monitor is powered on and the M button is pressed.
1. Press the M button to enter the OSD menu.
2. Use the Up and down arrows on the base of the screen to scroll through the
desired functions.
•Select your desired function, then press M to enter its sub menu.
•Use the arrows to scroll through the various options in the sub menu.
•Press M to confirm the setting and exit from the current sub menu.
3. Press E on the base of the monitor to exit from the menu screen.

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GAME SETTINGS
Setting
Options
Description
Standard Mode
On / Off
Settings optimised for standard use of the
monitor.
RTS/RPG Mode
On / Off
Settings are optimised for real time strategy and
role playing games.
FPS Arena Mode
On / Off
Settings are optimised for first person shooter
games.
MOBA Arena
Mode
On / Off
Settings are optimised for multiplayer online battle
arena games.
Adaptive-Sync
On / Off
Helps to reduce tearing, stuttering and judder
while playing fast moving games.
Shadow Balance
0 –100
Adjust the darkness / detail within shadows on the
screen
Response Time
Off, Normal, Fast, Ultrafast
Overdrive to increase the response time of the
monitor.
Refresh Rate
Off, On, Position (Top
Right, Top Left, Bottom
Right, Bottom Left)
Select whether to display the refresh rate on the
screen and its position.
Game Crosshair
Off, Crosshair 1, Crosshair
2, Crosshair 3, Crosshair 4,
Crosshair 5, Crosshair 6,
Select whether to display crosshairs on the
screen and the style of the crosshairs.
Game Time
Off, 15:00, 30:00, 45:00,
60:00, Position (Top Right,
Top Left, Bottom Right,
Bottom Left)
Set the length of the timer and the position it is
displayed on the screen.
Dynamic
Brightness
Off, Normal, Expert,
Elaboration
Set if the screen compensates when images are
dark or bright, and to what extent.
HDR
Off, HDR Standard
Use with HDR (High dynamic range) sources to
increase the range of colours / brightness shown.
MRPT
Off/On
Motion picture response time, turn on motion blur
prevention.
Ambient Lighting
Off/On
Set the ambient lighting of the monitor.

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PICTURE SETTINGS
Setting
Options
Description
Brightness
0 - 100
Adjust the brightness of the image on the screen.
Contrast
0 - 100
Adjust the contrast of the image on the screen
DCR
On / Off
Turn DCR (Dynamic Contrast Ratio) on or off, which
may help the clarity of the image.
Contextual
Model
On/Off
Select to automatically adjust the picture to suit one
of the pre set modes.
Low Blue
Light
0 - 100
Set to adjust the amount of low blue light which is
emitted from the monitor.
Sharpness
0 - 5
Enhances the edges of items on screen to make
them appear sharper.
Gamma
1.8, 2.0, 2.2,2.4, 2.6, S-Curve
Change to match the gamma output of the source
for better colour reproduction.
Aspect
Ratio
Widescreen, 4:3, 1:1, Auto
Change the shape of the image on screen. If a non
widescreen option is chosen, the sides of the screen
will be black.

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COLOUR SETTINGS
Setting
Options
Description
Warm
On / Off
3 different pre set colour temperatures that can be
applied to the image.
Natural
On / Off
Cool
On / Off
User 1
On (R, G, B) / Off
3 separate user adjustable colour temperatures,
allowing you to select the Red, Green and Blue
values of the output manually
User 2
On (R, G, B) / Off
User 3
On (R, G, B) / Off
Hue
0 - 100
Adjusts the colour of the image displayed on the
screen.
Saturation
0 - 100
Increase to make colours appear sharper, reduce to
make them appear more faded.

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PIP (Picture in Picture) / PBP (Picture by Picture)
Setting
Options
Description
PIP/PBP
Mode
Off/PIP Mode/PBP 2Win 1:1
Turn PIP/PBP on and of, and select
which option is used for displaying
multiple video sources.
Sub-
Signal
Source
DP1, DP 2, HDMI1, HDMI2
Select which input source is used for the
second input.
Audio
source
Auto/DP1/DP2/HDMI1/HDMI2
Select which input source is used for the
audio input
PIP
Position
TopRight/TopLeft/BottomRight/BottomLeft
Select the position of the secondary video
source on the screen in PIP modes.
PIP Size
Small Medium, Large
Select the size of the secondary video
source on the screen in PIP modes.
Window
Swap
On / Off
Swaps the primary and secondary
sources on the screen.

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OSD SETTINGS
Setting
Options
Description
Language
23 Languages to select from
Select which language the OSD is displayed in
OSD Time
Out
5 –60
Select how long (in seconds) the OSD is displayed
when no buttons are pressed.
OSD H-
Position
0 –100
Select the horizontal position of the OSD.
OSD V-
Position
0 –100
Select the vertical position of the OSD.
OSD
Transparency
0 –5
Select how see-through the OSD is.
Hotkey1
Setting
Brightness, Contrast, Volume,
Mute, Shadow, Balance,
Game Crosshair, Refresh
Rate, Game Time, Contextual
Model, PIP/PBP Mode, Input
Signal, Dynamic Brightness,
HDR
Set what menu / action is displayed when the
relevant hotkey is pressed.
HotKey2
Setting
Hotkey 2
Setting
OSD
Rotation
Normal, 90, 180, 270
Rotate the OSD on the screen –used if the
monitor is not mounted in the unual horizontal
position.
OSD Lock
On / Off
Lock the OSD to prevent unauthorised changes.

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OTHER SETTINGS
Setting
Options
Description
Input Signal
Auto, DP1, DP 2, HDMI1,
HDMI2
Choose the input source which is displayed on the
monitor.
Volume
0 –100
Adjust the volume output by the monitor
Mute
On / Off
Mute the audio output from the speakers / audio
out port.
Auto Power
On / Off
Set whether the monitor will automatically turn on
when a source starts to output to the monitor.
Eyeshield
Remind
On / Off
Allows you to set up regular reminders to take a
break from looking at the monitor to prevent eye
strain.
Reset
Yes / No
Reset the monitor back to factory settings.
Information
Input Source, Resolution,
Mode, HDR Ver
Display information about the monitor.

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TECHNICAL SPECIFICATION
Product Model
eiQ-34SUWD144FSHQ-V3
Screen Size
34” Diagonal
Panel Type
VA Panel
Aspect Ratio
21:9
Power Supply
AC 100- 240 V ~ 50/60Hz, 2.0A
Power Consumption
58W (Typical)
Dimensions
808.6*510.6*256.0 mm
Net/Gross Weight
7.9kg / 10.4 kg
Maximum Resolution
3440*1440 WQHD
Brightness
350 cd/m2
Static Contrast
3000:1
Response time
MPRT 1MS
Viewing Angle (H/V)
178°/178°
USB Input
N/A
HDMI Input
HDMI 2.0 x 2
Display Port Input
DP 1.4 x 2
Audio Output
X1
Working Temperature
0°C ~40°C
Working Humidity
10% ~ 85% Non-condensing
TRYING TO SERVICE THE UNIT YOURSELF IS DANGEROUS AND
MAY INVALIDATE THE PRODUCTS WARRANTY. ONLY
QUALIFIED PERSONNEL SHOULD SERVICE THIS APPARATUS.
Picture
Terminals
The terms HDMI and HDMI High-Definition
Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI
Licensing Administrator, Inc. in the United States and
other countries.

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TROUBLESHOOTING
Problem
Solution
No power
Insert the plug securely into the power outlet.
No picture
Ensure that the equipment is connected
properly.
Ensure the correct input is selected.
Buttons on the monitor
don’t do anything
Disconnect the power plug and then
reconnect it. (The unit may not be operating
properly due to lightning, static, or other
factors.)
Noise or other
interference
Electronic equipment near the unit may be
causing interference. Relocate the unit or
move the equipment.
ENVIRONMENTAL PROTECTION
Waste electrical products should not be disposed of with
household waste. Please recycle where facilities exist. Check
with your Local Authority or retailer for recycling advice.
electriQ UK SUPPORT
www.electriQ.co.uk/support
If the unit fails to operate call: 0330 390 3061 or complete the online form
Office hours: 9AM - 5PM Monday to Friday
www.electriQ.co.uk
Unit J6, Lowfields Business Park
Lowfields Way, Elland
West Yorkshire, HX5 9DA
V20233006