ElectrIQ eiQ-DUAL15FHDPM User manual

USER MANUAL
15.6 INCH HD DUAL MONITOR
eiQ-DUAL15FHDPM
Thank you for choosing electriQ
Please read this user manual before using this monitor
and keep it safe for future reference

2
CONTENTS
SAFETY
3
PRODUCT OVERVIEW
5
SCREEN SET UP
6
OPERATION
7
MAIN MENU
7
CONNECTING A DEVICE
9
WINDOWS PC CONNECTION
10
APPLE PC CONNECTION
11
TROUBLESHOOTING
12
TECHNICAL INFORMATION
13
CLEANING AND MAINTENANCE
14
SUPPORT
15

3
SAFETY INSTRUCTIONS
•Read these instructions –All the safety and operating
instructions should be read before this product is operated.
•Keep these instructions –The manual should be retained for
future reference.
•Heed all warnings –All warnings on the appliance and in the
operating instructions should be adhered to.
•Do not use this equipment near water –The appliance should
not be used near water or moisture e.g. in a wet basement or
near a swimming pool.
•Clean only with a dry cloth. Do not use solvents or petroleum-
based fluids.
•Only use attachments/accessories specified by the
manufacturer.
•Do not tamper with the supplied plug. This plug is a BS1363
standard plug.
•Protect the power cord from being walked on or trapped,
particularly at the plug and at the point where it exits from the
appliance.
•Only use attachments/accessories specified by the
manufacturer.
•Use only with a cart, stand, tripod, bracket or table specified by
the manufacturer or sold with the apparatus. When a cart or
stand is used, use caution when moving it to avoid any injuries
or damage from it tipping over.
•Unplug the apparatus during lightning storms or when unused
for long periods of time.
•Refer all servicing to qualified personnel. Servicing is required
when the apparatus has been damaged in any way, such as
when liquid has been spilled or objects have fallen into the
apparatus or it has been exposed to rain or moisture, it does
not operate normally or has been dropped.The monitor should
only be connected to a mains power supply as rated on the
back of the equipment.
•To prevent overload, do not share the same power supply
socket with too many other electronic components.
•Do not place any connecting wires where they may be stepped
on or tripped over.

4
•Do not place heavy items on the cable as this may cause
damage.
•When removing from a socket hold by the plug and not the
wires.
•Disconnect the power immediately and seek professional help
if the plug or cable is damaged, liquid has spilt onto the unit, if
accidentally exposed to water or moisture, if anything
accidentally penetrates the ventilation slots or if the unit does
not work normally.
•Do not remove the safety covers. There are no user
serviceable parts inside. Trying to service the unit yourself is
dangerous and may invalidate the product's warranty. Only
qualified personnel should service this apparatus.
•Do not remove the safety covers. There are no user
serviceable parts inside. Trying to service the unit yourself is
dangerous and may invalidate the product's warranty. Only
qualified personnel should service this apparatus.
•WARNING: To reduce the risk of fire or electric shock, do not
expose this apparatus to rain or moisture. The apparatus shall
not be exposed to dripping or splashing and objects filled with
liquids, such as vases, shall not be placed on the apparatus.
•WARNING: The wall plug socket is used as a disconnection
device and should remain readily accessible.
•Although every effort is made to maintain the accuracy of the
manual, due to continuous product development, some
variation from the manual is possible.
•The availability of features and settings may vary depending
on the input source and method of connection.
•The available resolutions and refresh rates may be limited by
the capabilities and/or settings of the source device.
WARNING: To reduce the risk of fire or electric shock, do
not expose this apparatus to rain or moisture. The
apparatus must not be exposed to dripping or splashing
and objects filled with liquids, such as vases, must not be
placed on the apparatus.

5
PRODUCT OVERVIEW
Decrease
Power Button
USB Type C Input (Video)
DC12 V Power Input
15.6 Inch
15.6 Inch
Left Display Menu
Increase
Increase
Right Display Menu
Decrease

6
SCREEN SET UP
Ensure when setting up your screens you place the monitor on a soft
surface to prevent damage to the screens.
First take the extension tube and the stand and screw together. Using the
screw at the top of the extension tube, carefully screw into the base of the
screen. Extend the three feet on the stand and place on a flat surface.
Ensure the screen is stable and secure before use.
Alternatively the stand can be screwed directly into the base of the monitor.
STAND
Extension
Tube

7
OPERATION
Press and hold the power button for 3 seconds to turn the monitor ON and
OFF. The screen will enter power saving mode when turned on unless
there is a suitable device connected.
The INCREASE AND DECREASE BUTTONS are used to increase or
decrease the brightness (note the increase button should be pressed first to
enter the brightness settings).
MAIN MENU
The display includes a full settings menu which is navigated using the
buttons on the side of the monitor. The buttons on the left relate to the left
screen and the buttons on the right for the right screen). Press the menu
button to enter the Menu for the desired screen. When inside the menu
press the increase button to change between options, menu to select, and
the decrease button to go back. When an option has been selected, the
increase and decrease buttons can be used to adjust it.
BRIGHTNESS
All options can be adjusted between 0
and 100.
IMAGE
ECO –Can be changed between
STANDARD, RTS, FPS, TEXT, MOVIE
and GAME.
DCR (Dynamic Contrast) –Can be
turned on and off.
ASPECT –Can change the aspect ratio
between Wide and 4:3.

8
COLOR TEMP
COLOUR TEMP –Change between
USER, WARM and COOL. In USER the
individual RED, GREEN and BLUE values
can be adjusted.
OSD SETTING
LANGUAGE –Change the language of the
Menus.
OSD TIMER –Adjust the amount of time the
menu is shown before the display returns to
normal operation.
TRANSPARANCY –Adjust how see through the
menus are.
RESET
RESET –Return the portable display to factory
settings.
MUTE –Turn the sound On or Off
MISC
SIGNAL SOURCE –N/A
LOW BLUE LIGHT –Adjust the filtering of blue
light from the screen.
HDR MODE (High Dynamic Range) –Change
the HDR mode settings.

9
CONNECTING A DEVICE
COMPUTER –VIA USB TYPE C
The portable display can be connected to a compatible computer using the
supplied USB C cable. This can be used for extended display or duplicated
display use.
MOBILE PHONE –VIA USB TYPE C
When connected to the external power supply, the display will operate in
duplicate mode, and so the contents of the phones display will be shown on
both the screens. Unfortunately unlike when connected to PC’s, phones
and tablets do not usually provide an option to extend the display.

10
WINDOWS PC CONNECTION
Follow the steps to connect your dual monitor to your windows PC. You will
need a PC with a fully functional USB-C type interface that supports Display
port over USB-C.
First, plug in your dual monitor to a power source using the DC12V adaptor.
Press the power button to turn the monitor on. Then connect your PC to the
dual monitor using a USB-C to USB-C lead.
The process is very similar between all windows operating systems. On
Windows 10, right click the mouse on your computer screen.
Select “Display settings”.
You will then enter
the display settings
menu of your PC.
From this screen you
can rearrange your
displays, alter the
resolution and layout
and customize your
screens to your
preference. You can
also choose between
extended and
duplicated displays.

11
APPLE PC CONNECTION
After powering on your dual monitor and connecting the USB-C
to USB-C lead to your computers thunderbolt port, enter the
settings menu.
In the settings menu, press the display icon.
In the display menu, click on the “Arrangement” tab. From here you can
access all settings for multiple screens and customize your screens to your
preferred preference.

12
TROUBLESHOOTING
PROBLEM
SOLUTION
No video/ picture (led not lit)
•Make sure the video cable between the monitor
and computer is connected properly and securely.
•Use other electrical equipment to confirm that the
power outlet is working properly.
•Make sure the power button is pressed correctly.
•Make sure the correct input source is selected
through the input source menu.
No video/ power/ picture (led lit)
•Improve brightness and contrast with OSD.
•Check whether the indicators on the side are
normal.
•Check if the video cable connector pins are bent or
broken.
•Check whether the power adapter is properly
connected.
Missing pixels/ spots and light leaks on the
screen
•Turn off and on again.
•Restore the monitor to factory settings.
•Use OSD to adjust brightness and contrast.
•Pixels that are permanently off are an inherent
defect in LCD technology.
•Contact us about monitor quality and pixel issues.
Display fails when switching
•Make sure that the video cables of the monitor and
the output device are properly connected.
•Reset the monitor to factory settings.
Picture is missing colours
•Make sure the video cable connecting the monitor
and the computer is properly connected.
•Adjust custom r / g / b values. Colour in the colour
menu of OSD.
•In the advanced settings OSD, change the input
color format to PCRGB or YPbPr.
Screen image is too small
•Check the aspect ratio setting in the monitor
settings OSD
•Restore the monitor to factory settings.
Osd does not appear on the screen
•Turn off the monitor, disconnect and reconnect the
power cord, and turn on the monitor.
No picture, indicator light is blue
•Check the signal source. Make sure the computer
or phone is not in sleep mode.
•Check that the signal cable is properly inserted.
Reconnect the signal cable if necessary.
•Restart your computer or phone.
The picture does not fill the entire screen.
•Since the resolution of the same screen of the
mobile phone can be re-scaled (aspect ratio), the
display can be displayed in full screen.
•Computer equipment can be set to 16: 9
resolution, the display can be full screen display
•Play a video source with a 16: 9 video sources,
and the monitor can display full screen.

13
TECHNICAL INFORMATION
Product name:
Type C Dual Screen
Display
Product model:
eiQ-DUAL15FHDPM
Viewable area:
344.16*193.59mm
Screen size inch
15.6inch*2
LCD:
IPS
Product size mm
368mm*225mm*11.5mm
Aspect ratio:
16:9
Resolution
1920*1080
Colour:
16.7M
Temperature K
6500K
Viewing angle:
H：85°/85°Min V：85°/85°Min
Contrast:
800：1
Brightness (cd/m2)
220cd/m²
NTSC colour gamut:
45%
input interface:
Type C full function (video data, one-cable power supply), DC interface
Output Interface:
N/A
Speaker：
N/A
System
Requirements:
Computer with complete Type-C video output function
SUPPORTED MODELS (Phone)
Mobile Phone
Brands
Model
Samsung
Galaxy S8/S8 Plus/S9/S9 Plus/Note8/Note9/S10/S10 Plus/Note10
LG
LG G5，LG V20，LG V30
Microsoft
Lumia 950XL
HTC
HTC 10
Huawei
Huawei Mate10,Mate20,Mate20Pro Huawei P20,P30，
Mate30/Mate30Pro，honor V20
hammer
Hammer phoneR1, nut PRO 2s
OPPO
OPPO R17 PRO
Remarks:
Due to the various equipment brands on the market, the above are
only tested equipment. Note: Phones will only usually support
duplicated display between the screens due to limitations of the
operating system on the phones.

14
SUPPORTED MODELS (Computer)
Laptop
brands
Model
Apple
Macbook2015，Macbook2016，Macbook2017，Macbook
Pro2016/2017/2018/2019 series，MacMini，MacAir，iMac，
iPadPro2018/2019/2020，Macbook2019 16 inch
Lenovo
Yoga C940，ThinkPad New S2/Air 2，Thinkpad X270,X280，ThinkPad X1
Carbon，ThinkPad X1 Extreme，Zhaoyang E4
Dell
Dell XPS 12/13/15，Latitude 7280，Alienware 13 R2，Inspiron 7370
XiaoMi
Air 12.5 inch/13.3inch, Air Pro 15.6 inch
Huawei
MateBook，MateBook X，Magicbook
Google
ChromeBook
HP
SPECTRE 13，Envy13，Sepctre X2，EliteBook 745，EliteBook 830 G6
ASUS
ASUS ZENBOOK，RX310U，U4000U
Microsoft
SurfacePro 7，SurfaceBook，Surface Laptop，Surface Go
Remarks:
Due to the various equipment brands on the market, the above are only
tested equipment.
CLEANING AND MAINTENANCE
Before cleaning the monitor, unplug the monitor power cord from the electrical outlet
•When cleaning the antistatic screen, slightly moisten a clean, soft cloth with water. If
possible, use a dedicated screen-cleaning tissue or solvent for electrostatic coating.
•Do not use benzene, thinner, ammonia, abrasives, or compressed air.
•If you find white powder when you unpack your monitor, wipe it off with a cloth.
•Be careful when operating the monitor, as dark monitors are easier to scratch and
leave visible scratches than light monitors.

15
V20210427
electriQ UK SUPPORT
www.electriQ.co.uk/support
Call: 0330 390 3061
Office hours: 9AM - 5PM Monday to Friday
www.electriQ.co.uk
Unit J6, Lowfields Business Park
Lowfields Way, Elland
West Yorkshire, HX5 9DA
Recycling facilities are now available for all customers at
which you can deposit your old electrical products.
Customers will be able to take any old electrical equipment to
participating sites run by their local councils. Please
remember that this equipment will be further handled during
the recycling process, so please be considerate when
depositing your equipment. Please contact the local council
for details of your local household waste recycling centers.