ElectrIQ eiQ-43SUWD120FSHDR600 User manual

USER MANUAL
43.8 INCH LED MONITOR
eiQ-43SUWD120FSHDR600
Thank you for choosing electriQ
Please read the user manual before using this monitor and keep it safe for future reference
Visit www.electriQ.co.uk to view our entire range of Intelligent Electricals

2
CONTENTS
SAFETY
3
PARTS LIST
5
STAND INSTALLATION
6
WALL MOUNT INSTALLATION
7
CONNECTIONS AVAILABLE
8
GETTING STARTED
8
MONITOR CONTROLS
8
INITIAL SET UP
9
SHORTCUT BUTTONS
9
MENU OPTIONS
9
INPUT SOURCE
10
BRIGHTNESS / CONTRAST
10
COLOUR SETTINGS
11
PICTURE QUALITY SETTINGS
12
DISPLAY
13
AUDIO
13
MULTI WINDOW
14
OSD
15
OTHER
16
TECHNICAL SPECIFICATION
17
TROUBLESHOOTING
18
SUPPORT
18

3
SAFETY INFORMATION
• Read these instructions - All the safety and operating instructions should be read
before this product is operated.
• Keep these instructions - The safety and operating instructions should be retained
for future reference.
• Heed all warnings - All warnings on the appliance and in the operating instructions
should be adhered to.
• Follow all instructions - All operating and usage instructions should be followed.
• Do not use this equipment near water, or in humid environments - The appliance
should not be used near water or moisture e.g. in a wet basement or near a
swimming pool.
• Clean only with a dry cloth. Do not use solvents or petroleum-based fluids.
• Do not block any ventilation openings.
• Do not install near any heat sources such as radiators, stoves or other apparatus
(including amplifiers) that produce heat.
• Do not tamper with the supplied plug. This plug is a BS1363 standard plug.
• Protect the power cord from being walked on or trapped, particularly at the plug
and at the point where it exits from the appliance.
• Only use attachments/accessories specified by the manufacturer.
• Use only with a cart, stand, tripod, bracket or table specified by the manufacturer
or sold with the apparatus. When a cart or stand is used, use caution when moving
it to avoid any injuries or damage from it tipping over.
• Unplug the apparatus during lightning storms or when unused for long periods of
time.
• Refer all servicing to qualified personnel. Servicing is required when the
apparatus has been damaged in any way, such as if the power supply cord or plug
is damaged, liquid has been spilled or objects have fallen into the apparatus or it
has been exposed to rain or moisture, it does not operate normally or has been
dropped.
• Please keep the unit in a well-ventilated environment.
• The monitor should only be connected to a mains power supply as rated on the
back of the equipment.
• To prevent overload, do not share the same power supply socket with too many
other electronic components.
• Do not place any connecting wires where they may be stepped on or tripped over.
• Do not place heavy items on the cable as this may cause damage.
• When removing from a socket hold by the plug and not the wires.

4
• Disconnect the power immediately and seek professional help if the plug or cable
is damaged, liquid has spilt onto the unit, if accidentally exposed to water or
moisture, if anything accidentally penetrates the ventilation slots or if the unit
does not work normally.
• Do not remove the safety covers. There are no user serviceable parts inside.
Trying to service the unit yourself is dangerous and may invalidate the product's
warranty. Only qualified personnel should service this apparatus.
• Do not block ventilation slots on the back cover. The monitor can be placed in a
cabinet but ensure at least 5cm (2") clearance all around. Do not tap or shake the
screen, this may damage internal components.
• Due to our continuous product development, the operation and or features of
the product received may vary slightly from the information provided within the
manual.
• WARNING: To reduce the risk of fire or electric shock, do not expose this
apparatus to rain or moisture. The apparatus shall not be exposed to dripping or
splashing and objects filled with liquids, such as vases, shall not be placed on the
apparatus.
• WARNING: The wall plug socket is used as a disconnection device and should
remain readily accessible.
• WARNING: The batteries shall not be exposed to excessive heat such as direct
sunlight or fire.
• Although every effort is made to maintain the accuracy of the manual, due to
continuous product development, some variation from the manual is possible.
• The availability of features and settings may vary depending on the input source and
method of connection.
AT FULL VOLUME, PROLONGED LISTENING MAY DAMAGE THE
USER’S HEARING.
This warning sign is to
warn of dangerous
voltage inside the
product.
CAUTION: To reduce the risk of electric
shock, DO NOT remove the cover (or
back). No user serviceable parts inside.
Refer servicing to qualified service
personnel.
This warning sign is to alert
you of important
instructions accompanying
the product.

5
PARTS LIST
Monitor
Bolts (A) x 3
(For Stand Assembly)
Extension Bolts x 4
(For Wall Mount
Installation)
Bolts (B) x 4
(For Attaching Stand)
DP Cable
USB Cable
Power Cable
(AC 100-240V, 50/60Hz)
User Manual
Remote Control
Stand –Upright Section
Stand - Base

6
STAND INSTALLATION
1. Open the packing box, take out the bracket and the base, and use three bolts (A) to attach the base
of the stand to the upright section, as shown below:
2. Attach the stand onto the rear of the monitor by locating the top of the upright section into
position on the rear of the monitor before clipping in the bottom of the mounting plate. Ensure the
mounting plate is fully located.
3. Use 4 x Bolts (B) to secure the mounting plate to the rear of the monitor.
4. Use both hands to stand the assembled monitor on a flat desktop.
NOTES:
•Due to the heavy weight and dimensions of the LCD screens and their fragile nature, we recommend
that they are unpacked and assembled by 2 people.
•electriQ and its distributors and dealers are not liable or responsible for damage or injury caused by
improper installation, improper use or failure to observe these safety instructions. In such cases any
guarantee will expire.
•The stand can be removed from the rear of the monitor by pressing the quick release button on the
rear of the monitor.
Bolts x 3
Mounting
Plate

7
WALL MOUNT INSTALLATION
•The monitor is provided with mounting holes for a VESA approved wall mounting bracket (not
supplied).
•M4 x12 bolts (not supplied) should be used to attach the bracket to the extension bolts.
•Do not use screws longer than specified or damage will occur to the internal components.
1. When wall mounting the 4 x Extension bolts should be fitted into the
mounting holes on the rear of the monitor, ensuring that they are suitably
tightened. It is advisable to do this while the unit is still within the foam to
prevent damage to the screen.
2. Attach the stand to the extension bolts using M4 x 12 bolts.
NOTES:
•Do not pinch the screen directly with your hand when hanging the product to prevent the screen
from breaking.
•Due to the heavy weight and dimensions of LCD screens and their fragile nature, we recommend
that they are unpacked and assembled by 2 people and professional installers are used to wall
mount them (Wall mounting is optional).
•If you do not understand the instructions, or are unsure how to install this product, please contact a
professional for assembly advice and assistance.
•Careful consideration should be made regarding the location the monitor is to be wall mounted as
some walls are not suitable for installation. If the monitor is to be mounted on drywall, the mount
must be anchored into a wooden stud, concrete block or brick behind the drywall. Installing on
drywall alone may not support the weight of the display.
•When drilling holes, it is particularly important to take care of electrical cables, water or gas pipes in
the wall. Please follow the instructions provided by the wall bracket manufacturer and ensure that
all fixing screws supplied are used.
•electriQ and its distributors and dealers are not liable or responsible for damage or injury caused by
improper installation, improper use or failure to observe these safety instructions. In such cases any
guarantee will expire.
Extension Bolts x 4
Mounting Nuts

8
CONNECTIONS AVAILABLE ON THE MONITOR
GETTING STARTED
MONITOR CONTROLS
Select signal source or Exit the menu
Go Up within the Main Menu or increase the value of the selected
item
Go Down within the Main Menu or decrease the value of the selected
item
Enter the Main OSD Menu and Select submenu
Turn the monitor On or Off
1. Type-C
2. HDMI 2 (HDMI 1.4, 75Hz, Free Sync)
3. HDMI 1 (HDMI 2.0, 120Hz, Free Sync)
4. DP (Display Port 1, 120Hz, Free Sync)
5. AUDIO OUT
1
2
3
4
5

9
INITIAL SETUP
CONNECT THE MONITOR TO A POWER OUTLET
1. Press the POWER button on the monitor or to turn it on (The indicator will be blue)
2. Connect the relevant cable to the corresponding input on the monitor. The source will be automatically detected.
SHORTCUT BUTTONS
The monitor includes one touch options to access common settings.
MENU OPTIONS
The menu for the monitor can be accessed by pressing the menu button on the control panel. This menu is
separated into the following sub menus: Input source, Brightness/Contrast, Colour Settings, Picture Quality
Settings, Display, Audio, Multi-Window, OSD (On screen display), and other. Details of each menu can be
found in the following section.

10
OSD MENU
INPUT SOURCE
Signal
Switch the signal input or select the source. DP, HDMI1, HDMI2,
Type-C
BRIGHTNESS/CONTRAST
Brightness
Adjust the brightness of the display between 0 and 100.
Contrast
Adjust the contrast of the display between 0 and 100.
DCR
Turn the Dynamic Contrast Ratio Feature On or Off.
Black level
Adjust the black level of the display between 0 and 100.

11
COLOUR SETTINGS
Gamma
Change the Gamma value for the display between 2.0, 2.2 and 2.4.
Picture
Mode
Change the picture mode between Standard, Photo, Movie, Game,
FPS and RTS.
Colour
Temperature
Change the Colour Temperature of the display to Normal, Warm,
Cool or User. When the User Mode is selected, the Red, Green, and
Blue values can be adjusted independently between 0 and 100.
Low Blue
Light
Change the blue light emitted by the display between0 and 100.
Hue
Change the Hue value between 0 and 100.
Saturation
Change the Saturation of the display between 0 and 100.

12
PICTURE QUALITY SETTINGS
Sharpness
Change the display Sharpness between 0 and 100.
Response Time
Turn the Response Over Drive feature between Off, High, Middle of low
Noise Reduction
Adjust the level of Noise Reduction between Low, Medium, High, or Off.
Super Resolution
Change the Super Resolution value from 0 to 5.
Dynamic
Luminance
Control
Turn the Dynamic Luminance Control feature On or Off.
MPRT
Turn the motion blur on or off.

13
DISPLAY
Aspect Ratio
Change the image aspect ratio to Wide Screen
AUDIO
Mute
Turn On and off to mute and unmute the audio output.
Volume
Adjust the output volume between 0 and 100.
Audio Source
Chose which source the audio is output from.

14
MULTI-WINDOW
Multi-Window
Choose the different formats of multi window display between Off,
Picture in Picture (PIP) and Picture By Picture (PBP 2Win)
Sub Win2 Input
Choose the source of the second window between HDMI 1 and
HDMI 2.
PIP Size
Adjust the size of the secondary source in PIP and PBP modes
between Small, Medium and Large
PIP Position
Set the position of the secondary source in PIP and PBP modes
between Top Right, Top Left, Bottom Right and Bottom Left.
SWAP
Swap the Primary and Secondary inputs on screen.

15
OSD
Language
Change the OSD Menu display language between English, Chinese, Korean, Russian,
Spanish, Japanese and French.
OSD H
Position
Change the horizontal position of the OSD Menu.
OSD V
Position
Change the vertical position of the OSD Menu.
OSD
Transparency
Change the transparency value of the OSD Menu between 0 and 100.
OSD Time Out
Change how long the OSD Menu is on before it automatically exits.

16
OTHER
Free Sync
Mode
Turn Free Sync On or Off. HDR: Turn HDR On (requires HDMI 2.0
input).
DP Version
Change the DP version
Reset
Restore factory default setting.
HDR
Turn the HDR on or off.

17
TECHNICAL SPECIFICATION
Product Model
eiQ-43SUWD120FSHDR600
Screen Size
43.8” Diagonal
Panel Type
VA Panel
Aspect Ratio
32:9
Power Supply
AC 100-240V ~ 50/60Hz, 2.2A
Power Consumption
60W Typ, 190W Max
Dimensions
1089 * 547 * 287 mm
Net / Gross Weight
11.5 kg / 14.4 kg
Picture
Maximum Resolution
3840 * 1080
Brightness
600 cd/m2(HDR) / 400 cd/m2
Static Contrast
1000:1
Response Time
6ms
Viewing Angle (H/V)
178° / 178°
Terminals
USB Input
USB-B x 1, USB-A x 3
USB 3.0
Compliant with USB 3.0 standards. If used with USB 2.0
Cables, some functions will be unavailable and/or their
performance reduced.
HDMI Input
HDMI 1.4 x 1, HDMI 2.0 x 1
USB Type C
Type-C 3.1 x 1
(Emark Type C cables should be used to ensure maximum
power delivery)
Display Port Input
DP 1.2 x 1
Audio Output
X1 (Headphone Socket)
Remote Control
2m Maximum operating distance
Working Temperature
0°C - 40°C
Working Humidity
10% - 85% Non-condensing
Speaker Specifications
4 Ω/ 2 W

18
TROUBLESHOOTING
PROBLEM
SOLUTION
No power
Insert the plug securely into the power outlet.
No picture
Ensure that the equipment is connected properly.
Ensure the correct input is selected.
Buttons on the monitor don’t
do anything
Disconnect the power plug and then reconnect it. (The unit may not
be operating properly due to lightning, static, or other factors.)
Noise or other interference
Electronic equipment near the unit may be causing interference.
Relocate the unit or move the equipment.
ENVIRONMENTAL PROTECTION
Recycling facilities are now available for all customers at which you can deposit your old
electrical products. Customers will be able to take any old electrical equipment to
participating civic amenity sites run by their local councils. Please remember that this
equipment will be further handled during the recycling process, so please be
considerate when depositing your equipment. Please contact the local council for details
of your local household waste recycling centres
electriQ UK SUPPORT
www.electriQ.co.uk/support
If the unit fails to operate call: 0871 620 1057 or complete the online form
Office hours: 9AM - 5PM Monday to Friday
www.electriQ.co.uk
Unit J6, Lowfields Business Park
Lowfields Way, Elland
West Yorkshire, HX5 9DA
V20200724