Electrolux EWT 1362HDS User manual

EWT 1362HDS
EN Washing Machine User Manual

CONTENTS
1. SAFETY INFORMATION....................................................................................3
2. SAFETY INSTRUCTIONS..................................................................................4
3. PRODUCT DESCRIPTION................................................................................ 5
4. CONTROL PANEL............................................................................................. 6
5. PROGRAMME CHART...................................................................................... 7
6. CONSUMPTION VALUES..................................................................................9
7. OPTIONS..........................................................................................................10
8. SETTINGS........................................................................................................11
9. BEFORE FIRST USE....................................................................................... 12
10. DAILY USE..................................................................................................... 12
11. HINTS AND TIPS........................................................................................... 15
12. CARE AND CLEANING..................................................................................16
13. TROUBLESHOOTING....................................................................................18
14. TECHNICAL DATA.........................................................................................21
WE’RE THINKING OF YOU
Thank you for purchasing an Electrolux appliance. You’ve chosen a product that
brings with it decades of professional experience and innovation. Ingenious and
stylish, it has been designed with you in mind. So whenever you use it, you can
be safe in the knowledge that you’ll get great results every time.
Welcome to Electrolux.
Visit our website for:
Get usage advice, brochures, trouble shooter, service information:
www.electrolux.com/webselfservice
Register your product for better service:
www.registerelectrolux.com
Buy Accessories, Consumables and Original spare parts for your appliance:
www.electrolux.com/shop
CUSTOMER CARE AND SERVICE
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the
following data available: Model, PNC, Serial Number.
The information can be found on the rating plate.
Warning / Caution-Safety information
General information and tips
Environmental information
Subject to change without notice.
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1. SAFETY INFORMATION
Before the installation and use of the appliance, carefully
read the supplied instructions. The manufacturer is not
responsible for any injuries or damages that are the
result of incorrect installation or usage. Always keep the
instructions in a safe and accessible location for future
reference.
1.1 Children and vulnerable people safety
•This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning the use of the appliance in a
safe way and understand the hazards involved.
•Do not let children play with the appliance.
•Children aged 3 years and under must be kept away
from this appliance when it is in operation at all times.
•Keep all packaging away from children and dispose of
it appropriately.
•Keep detergents away from children.
•Keep children and pets away from the appliance door
when it is open.
•Children shall not carry out cleaning and user
maintenance of the appliance without supervision.
1.2 General Safety
•Do not change the specification of this appliance.
•Do not exceed the maximum load of 6 kg (refer to the
"Programme chart" chapter).
•The operating water pressure at the water entry point
from the outlet connection must be between 0.5 bar
(0.05 MPa) and 8 bar (0.8 MPa).
•The ventilation opening in the base (if applicable) must
not be covered by a carpet, mat, or any floor covering.
ENGLISH 3

•The appliance must be connected to the water mains
using the new supplied hose sets, or other new hose
sets supplied by the Authorised Service Centre.
•Old hose sets must not be reused.
•If the mains power supply cable is damaged, it must
be replaced by the manufacturer, its Authorised
Service Centre or similarly qualified persons to avoid
an electrical hazard.
•Before any maintenance operation, deactivate the
appliance and disconnect the mains plug from the
socket.
•Do not use high pressure water sprays and/or steam
to clean the appliance.
•Clean the appliance with a moist cloth. Use only
neutral detergents. Do not use abrasive products,
abrasive cleaning pads, solvents or metal objects.
2. SAFETY INSTRUCTIONS
2.1 Installation
• Remove all the packaging and the
transit bolts.
• Keep the transit bolts in a safe place.
If the appliance is to be moved in
future they must be reattached to lock
the drum to prevent internal damage.
• Always take care when moving the
appliance as it is heavy. Always use
safety gloves and enclosed footwear.
• Do not install or use a damaged
appliance.
• Follow the installation instruction
supplied with the appliance.
• Do not install or use the appliance
where the temperature can be less
than 0°C or where it is exposed to the
weather.
• The floor area where the appliance is
to be installed must be flat, stable,
heat resistant and clean.
• Make sure that there is air circulation
between the appliance and the floor.
• Adjust the feet to have the necessary
space between the appliance and the
flooring.
• Do not install the appliance where the
appliance lid cannot be fully opened.
• Do not put a container to collect
possible water leakage under the
appliance. Contact the Authorised
Service Centre to ensure which
accessories can be used.
2.2 Electrical connection
• The appliance must be earthed.
• Always use a correctly installed
shockproof socket.
• Make sure that the parameters on the
rating plate are compatible with the
electrical ratings of the mains power
supply.
• Do not use multi-plug adapters and
extension cables.
• Make sure not to cause damage to
the mains plug and to the mains
cable. Should the mains cable need to
be replaced, this must be carried out
by our Authorised Service Centre.
• Connect the mains plug to the mains
socket only at the end of the
installation. Make sure that there is
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access to the mains plug after the
installation.
• Do not touch the mains cable or the
mains plug with wet hands.
• Do not pull the mains cable to
disconnect the appliance. Always pull
the mains plug.
• This appliance complies with the
E.E.C. Directives.
2.3 Water connection
• Do not cause damage to the water
hoses.
• Before connection to new pipes, pipes
not used for a long time, where repair
work has been carried out or new
devices fitted (water meters, etc.), let
the water flow until it is clean and
clear.
• Ensure that there are no visible water
leaks during and after the first use of
the appliance.
2.4 Use
WARNING!
Risk of injury, electrical
shock, fire, burns or damage
to the appliance.
• This appliance is for household use
only.
• Follow the safety instructions on the
detergent packaging.
• Do not put flammable products or
items that are wet with flammable
products in, near or on the appliance.
• Make sure that all metal objects are
removed from the laundry.
2.5 Service
• To repair the appliance contact an
Authorised Service Centre.
• Use original spare parts only.
2.6 Disposal
WARNING!
Risk of injury or suffocation.
• Disconnect the appliance from the
mains electrical and water supplies.
• Cut off the mains electrical cable
close to the appliance and dispose of
it.
• Remove the door catch to prevent
children or pets from becoming
trapped in the drum.
• Dispose of the appliance in
accordance with local requirements
for the disposal of Waste Electrical
and Electronic Equipment (WEEE).
3. PRODUCT DESCRIPTION
3.1 Appliance overview
3
1
4
5
2
1Control panel
2Lid
3Lid handle
4Feet for levelling the appliance
5Rating plate
ENGLISH 5

4. CONTROL PANEL
4.1 Control panel description
Essorage
Température
Départ/Pause
Rinçage
Plus
Départ
Différé
Prélavage
Repassage
Facile
90° 60° 40°
30° 20°
1300 1000 800
400
Soie
D licats
Synth tiques
Blanc/Couleurs
Couette
Rinçage
Vidange
Essorage
Jeans
Rideaux
Sport
Chemises
Laine/Lavage à la main
Coton Eco
1 2 3 4
910
7
6
8
5
1Programme knob
2Spin reduction touchpad
(Essorage)
3Temperature touchpad
(Température)
4Display
5Prewash touchpad (Prélavage)
6Delay start touchpad (Départ
Différé)
7Extra rinse touchpad (Rinçage
Plus)
8Easy iron touchpad
(Repassage Facile)
9Start/Pause touchpad (Départ/
Pause)
10 Time Manager touchpads
4.2 Display
A B
E D
C
A. The time area:
• Programme time.
• The alarm codes. Refer to the
chapter “Troubleshooting” for their
description.
• The level of the Time Manager
.
B. The Delay Start indicator.
C. The Child Lock indicator.
D. The Lid Lock indicator:
• It is on, you cannot open the lid.
• It is off, you can open the lid.
• It flashes, you cannot open the lid.
Wait for some minutes until the
indicator is off.
E. Washing phase indicators.
• : the washing phase
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• : the rinses phase • : the spin phase
5. PROGRAMME CHART
Programme
Temperature
range
Maximum
load
Maximum
spin speed
Programme description
(Type of load and soil level)
Blanc/
Couleurs
90°C - Cold
6 kg
1300 rpm
White cotton and coloured cotton. Normal soil
and light soil.
Coton
Eco1)
60°C- 40°C
6 kg
1300 rpm
White cotton and fast-coloured cotton. Normal
soil. The energy consumption decreases and the
time of the washing programme is extended.
Synthétiques
60°C - Cold
2,5 kg
1200 rpm
Synthetic items or mixed fabric items. Normal
soil.
Délicats
40°C - Cold
2,5 kg
1200 rpm
Delicate fabrics such as acrylics, viscose,
polyester items. Normal soil.
Laine/
Lavage à la
main
40°C - Cold
1 kg
1200 rpm
Machine washable wool, hand washable wool
and delicate fabrics with «hand washing» care
symbol.2)
Soie
30°C
1 kg
800 rpm
Special programme for silk and mixed synthet‐
ic items.
Couette
60°C- 30°C
2 kg
800 rpm
Special programme for one synthetic blanket,
duvet, bedspread and so on.
Rinçage
Cold
6 kg
1300 rpm
To rinse and spin the laundry. All fabrics, except
woollens and very delicate fabrics. Reduce the
spin speed accordingly to the type of laundry.
Vidange 6 kg To drain the water in the drum. All fabrics.
Essorage 6 kg
1300 rpm
To spin the laundry and to drain the water in the
drum. All fabrics, except woollens and deli‐
cate fabrics.
Jeans
60°C- Cold
3 kg
1200 rpm
Items in denim and jersey. Also for dark col‐
oured items.
Rideaux
40°C - Cold
2,5 kg
800 rpm
Special programme for curtains. The prewash
phase is activated automatically.3)
Sport
30°C
2,5 kg
800 rpm
Synthetic and delicate items. Light soil items or
items to refresh.
ENGLISH 7

Programme
Temperature
range
Maximum
load
Maximum
spin speed
Programme description
(Type of load and soil level)
Chemises
30°C
1,5 kg
800 rpm
Synthetic and mixed fabric items. Light soil
items and items to freshen up. For 5 - 6 shirts.
1) Standard programmes for the Energy Label consumption values. According to regu‐
lation 1061/2010, these programmes are respectively the «Standard 60°C cotton pro‐
gramme» and the «Standard 40°C cotton programme». They are the most efficient pro‐
grammes in terms of combined energy and water consumption for washing normally soiled
cotton laundry.
The water temperature of the washing phase may differ from the temperature
declared for the selected programme.
2) During this cycle the drum rotates slowly to ensure a gentle wash. It can seem that the
drum doesn't rotate or doesn't rotate properly, but this is normal for this programme.
3) Do not use any detergent for prewash phase to rinse only with water.
Programme options compatibility
Programme
■ ■ ■ ■ ■ ■ ■
■ ■ ■ ■ ■
■ ■ ■ ■ ■ ■ ■
■ ■ ■ ■ ■ ■
■ ■ ■ ■
■ ■
■ ■
■ ■ ■ ■
■
■ ■
■ ■ ■ ■ ■
■ ■ ■ ■
■ ■
■ ■
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5.1 Woolmark Apparel Care -
Blue
The wool wash cycle of this machine has
been approved by The Woolmark
Company for the washing of wool
garments labelled as «hand wash»
provided that the garments are washed
according to the instructions issued by
the manufacturer of this washing
machine. Follow the garment care label
for drying and other laundry instructions.
M1145
In UK, Eire, Hong Kong and India the
Woolmark symbol is a certification
trademark.
6. CONSUMPTION VALUES
The data in this table are approximate. Different variables can affect the
data: the quantity and type of laundry, the water and ambient tempera‐
ture.
At the start of the programme, the display shows the programme dura‐
tion for the maximum load capacity.
During the washing phase the programme duration is automatically cal‐
culated and can be greatly reduced if the laundry load is lower than the
maximum load capacity (e.g. Cotton 60°C, maximum load capacity 6 kg,
the programme duration exceeds 2 hours; actual load 1 kg, the pro‐
gramme duration will be less than 1 hour).
When the appliance is calculating the real programme duration a dot
flashes in the display.
Programmes Load
(kg)
Energy
consump‐
tion (kWh)
Water con‐
sumption
(litre)
Approxi‐
mate pro‐
gramme
duration
(minutes)
Remaining
moisture
(%)1)
Blanc/Couleurs
60°C 6 1,10 56 180 52
Blanc/Couleurs
40°C 6 0,65 54 150 52
Synthétiques 40°C 2,5 0,45 46 105 35
Délicats 40°C 2,5 0,55 46 90 35
Laine/Lavage à la
main 30°C 2) 1 0,35 50 65 30
ENGLISH 9

Programmes Load
(kg)
Energy
consump‐
tion (kWh)
Water con‐
sumption
(litre)
Approxi‐
mate pro‐
gramme
duration
(minutes)
Remaining
moisture
(%)1)
Standard cotton programmes
Standard 60°C
cotton 6 0,80 47 246 52
Standard 60°C
cotton 3 0,54 38 174 52
Standard 40°C
cotton 3 0,49 39 175 52
1) At the end of spin phase.
2) Not available for some models.
Off Mode (W) Left On Mode (W)
0.48 0.48
The information given in the chart above is compliant with the EU Commission regu‐
lation 1015/2010 implementing directive 2009/125/EC
7. OPTIONS
7.1 Température
Set this option to change the default
temperature.
Indicator = cold water.
The indicator of the set temperature
comes on.
7.2 Essorage
With this option you can change the
default spin speed.
The indicator of the set speed comes on.
Additional spin options:
Rinse Hold
• Set this option to prevent the laundry
creases.
• The related indicator comes on.
• There is a water in the drum when the
programme is completed.
• The drum turns regularly to prevent
the laundry creases.
• The lid stays locked. You must drain
the water to unlock the lid.
To drain the water refer to
‘At the end of the
programme’.
Night Cycle
• Set this option to remove all spin
phases and to perform a silent
washing.
• The rinse phase uses more water for
some washing programmes.
• The related indicator comes on.
• The washing programme stops with
the water in the drum. The drum turns
regularly to prevent the laundry
creases.
• The lid stays locked. You must drain
the water to unlock the lid.
To drain the water refer to
‘At the end of the
programme’.
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7.3 Prélavage
With this option you can add a prewash
phase to a washing programme.
Use this option for heavy soil.
When you set this option the programme
duration increases.
The related indicator comes on.
7.4 Départ Différé
With this option you can delay the start of
a programme from 30 minutes to 20
hours.
The display shows the related indicator.
The appliance starts working and the lid
is locked.
After a few minutes the lid can be
opened.
7.5 Rinçage Plus
With this option you can add some rinses
to a washing programme.
Use this option for persons allergic to
detergents and in areas where the water
is soft.
The related indicator comes on.
7.6 Repassage Facile
The appliance carefully washes and
spins the laundry to prevent the creases.
The appliance decreases the spin speed,
uses more water and adapts the
programme duration to the type of
laundry.
The related indicator comes on.
7.7 Time Manager
When you set a washing programme, the
display shows the default duration.
Press or to decrease or increase
the programme duration.
The Time Manager is available only with
the programmes in the table.
indica‐
tor 1) 1)
2) ■ ■ ■ ■ ■
■ ■ ■ ■ ■ ■
■ ■ ■ ■ ■
3) ■4) ■4) ■4) ■4) ■4) ■4)
1) If available.
2) Shortest: to freshen the laundry.
3) Longest: Increasing the programme du‐
ration gradually decreases the energy con‐
sumption. The optimized heating phase
saves energy and the longer duration main‐
tains the same washing results (specially
for normal soil).
4) Defaullt duration for all programmes.
8. SETTINGS
8.1 Permanent Extra Rinse
With this option you can permanently
have an extra rinse when you set a new
programme.
• To activate/deactivate this option
press and at the same time
until the indicator comes on/goes
off.
8.2 Child Lock
With this option you can prevent that the
children play with the control panel.
• To activate/deactivate this option,
press and at the same time
until the indicator comes on/goes
off.
You can activate this option:
• After you press : the options and
the programme knob are locked.
ENGLISH 11

• Before you press : the appliance
cannot start.
8.3 Acoustic signals
The acoustic signals operate when:
• The programme is completed.
• The appliance has a malfunction.
To deactivate/activate the acoustic
signals, press and at the same
time for 6 seconds.
If you deactivate the
acoustic signals, they
continue operate when the
appliance has a malfunction.
9. BEFORE FIRST USE
1. Put a small quantity of detergent in
the compartment for washing phase.
2. Set and start a programme for cotton
at the highest temperature without
laundry.
This removes all possible dirt from the
drum and the tub.
10. DAILY USE
WARNING!
Refer to Safety chapters.
10.1 Loading the laundry
1. Open the appliance lid.
2. Push the button A.
The drum opens automatically.
3. Put the laundry in the drum, one item
at a time.
4. Shake the items before you put them
in the appliance.
Make sure not to put too much laundry in
the drum.
5. Close the drum and the lid.
A
CAUTION!
Before you close the lid of
your appliance, make sure
that you close the drum
correctly.
10.2 Using detergent and
additives
1. Measure out the detergent and the
fabric conditioner.
2. Put the detergent and the fabric
conditioner into the compartments.
10.3 Detergent compartments
CAUTION!
Use only specified detergents for washing machine.
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Always obey the instructions that you find on the packaging of the
detergent products.
Detergent compartment for prewash phase.
Detergent compartment for washing phase.
Compartment for liquid additives (fabric conditioner, starch).
The mark
M
is the maximum level for the quantity liquid additives.
10.4 Setting a programme
1. Turn the programme knob and set
the programme:
• The indicator flashes.
• The display shows the level of the
Time Manager, the programme
duration and the indicators of the
phases of the programme.
2. If necessary, change the temperature
and the spin speed or add available
options. When you activate an
option, the indicator of the set option
comes on.
If you set something
incorrect, the display shows
the message .
10.5 Starting a programme
without the delay start
Press .
• The indicator of stops to flash
and stays on.
• The indicator starts to flash
on the display.
• The programme starts, the lid
locks, the display shows the
indicator .
• The drain pump can operate for a
short time when the appliance fills
water.
After approximately 15
minutes from the start of the
programme:
• The appliance adjusts
automatically the
programme duration
agree with the laundry
load.
• The display shows the
new value.
10.6 Starting a programme with
the delay start
1. Press again and again until the
display shows the delay you want to
set.
The related indicator comes on the
display.
2. Press :
• The appliance starts the
countdown.
• The door locks, the display shows
the indicator .
• When the countdown is
completed, the programme starts
automatically.
ENGLISH 13

You can cancel or change
the set of the delay start
before you press the . To
cancel the delay start:
• Press to set the
appliance to pause.
• Press until the
display shows '.
• Press again to
start the programme
immediately.
10.7 Interrupting a programme
and changing the options
You can change only some options
before they operate.
1. Press .
The indicator flashes.
2. Change the options.
3. Press again.
The programme continues.
10.8 Cancelling a running
programme
1. Turn the programme knob to position
to cancel the programme and to
deactivate the appliance.
2. Turn the programme knob again to
activate the appliance. Now, you can
set a new washing programme.
Before starting the new
programme the appliance
could drain the water. In this
case, make sure that the
detergent is still in the
detergent compartment, if
not fill the detergent again.
10.9 Opening the lid
While a programme or the delay start
operates, the appliance lid is locked. The
display shows the indicator .
CAUTION!
If the temperature and level
of the water in the drum are
too high, you cannot open
the lid.
Open the lid when the delay start
operates:
1. Press the to pause the appliance.
2. Wait until the lid lock indicator
goes off.
3. You can open the lid.
4. Close the lid and press the again.
The delay start continues to operate.
Open the lid when the programme
operates:
1. Turn the programme knob to position
to deactivate the appliance.
2. Wait for some minutes and then open
the appliance lid.
3. Close the lid and set the programme
again.
10.10 At the end of the
programme
• The appliance stops automatically.
• The acoustic signal operates (if it is
activated).
• In the display comes on.
• The indicator of the goes off.
• The lid lock indicator goes off.
• You can open the lid.
• Remove the laundry from the
appliance. Make sure that the drum is
empty.
• Close the water tap.
• Turn the programme knob to position
to deactivate the appliance.
• Keep the lid ajar, to prevent the
mildew and odours.
The washing programme is
completed, but there is water in the
drum:
• The drum turns regularly to prevent
the creases in the laundry.
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• The lid lock indicator is on. The
indicator flashes. The lid stays
locked.
• You must drain the water to open the
lid.
To drain the water:
1. If necessary, decrease the spin
speed. If you set , the appliance
only drains.
2. Press . The appliance drains the
water and spins.
3. When the programme is completed
and the lid lock indicator goes
off, you can open the lid.
4. Turn the programme knob to position
to deactivate the appliance.
The appliance drains and
spins automatically after
approximately 18 hours
(except for Wool
programme).
10.11 Stand-by
Some minutes after the end of the
washing programme, if you do not
deactivate the appliance, the energy
saving status activates.
The energy saving status decreases the
energy consumption when the appliance
is on the stand by.
• All indicators and the display go off.
• The indicator of the flashes slowly
• Press one of the options to deactivate
the energy saving status.
If you set a programme or an
option that ends with water
in the drum, the energy
saving status function
doesn't activate to remind
you to drain the water.
11. HINTS AND TIPS
11.1 The laundry load
• Divide the laundry in: white, coloured,
synthetics, delicates and wool.
• Obey the washing instructions that
are on the laundry care labels.
• Do not wash white and coloured items
together.
• Some coloured items can discolour
with the first wash. We recommend
that you wash them separately for the
first times.
• Button up pillowcases, close zippers,
hooks and poppers. Tie up belts.
• Empty the pockets and unfold the
items.
• Turn multilayered fabrics, wool and
items with painted illustrations inside
out.
• Remove hard stains.
• Wash heavy soil stains with a special
detergent.
• Be careful with the curtains. Remove
the hooks and put the curtains in a
washing bag or pillowcase.
• Do not wash laundry without hems or
with cuts. Use a washing bag to wash
small and/or delicate items (e.g.
underwired bras, belts, tights, etc. ).
• A very small load can cause balance
problems with the spin phase. If this
occurs, adjust manually the items in
the tub and start the spin phase
again.
11.2 Stubborn stains
For some stains, water and detergent is
not sufficient.
We recommend that you pre-treat these
stains before you put the items in the
appliance.
Special stain removers are available.
Use the special stain remover that is
applicable to the type of stain and fabric.
11.3 Detergents and additives
• Only use detergents and additives
specially made for washing machines:
– powder detergents for all types of
fabric,
ENGLISH 15

– powder detergents for delicate
fabrics (40 °C max) and woollens,
– liquid detergents, preferably for
low temperature wash
programmes (60 °C max) for all
types of fabric, or special for
woollens only.
• Do not mix different types of
detergents.
• To help the environment, do not use
more than the correct quantity of
detergent.
• Obey the instructions that you find on
the on packaging of these products.
• Use the correct products for the type
and colour of the fabric, the
programme temperature and the level
of soil.
• If your appliance does not have the
detergent dispenser with the flap
device, add the liquid detergents with
a dosing ball (supplied by the
detergent's manufacturer).
11.4 Ecological hints
• Set a programme without the prewash
phase to wash laundry with normal
soil.
• Always start a washing programme
with the maximum load of laundry
allowed.
• If necessary, use a stain remover
when you set a programme with a low
temperature.
• To use the correct quantity of
detergent, check the water hardness
of your domestic system. Refer to
"Water hardness".
11.5 Water hardness
If the water hardness in your area is high
or moderate, we recommend that you
use a water softener for washing
machines. In areas where the water
hardness is soft it is not necessary to use
a water softener.
To know the water hardness in your
area, contact your local water authority.
Use the correct quantity of the water
softener. Obey the instructions that you
find on the packaging of the product.
12. CARE AND CLEANING
WARNING!
Refer to Safety chapters.
12.1 External cleaning
Clean the appliance with soap and warm
water only. Fully dry all the surfaces.
CAUTION!
Do not use alcohol, solvents
or chemical products.
12.2 Descaling
If the water hardness in your area is high
or moderate, we recommend that you
use a water descaling product for
washing machines.
Regularly examine the drum to prevent
limescale and rust particles.
To remove rust particles use only special
products for washing machines. Do this
separately from the laundry wash.
Always obey the instructions
that you find on the
packaging of the product.
12.3 Maintenance wash
With the low temperature programmes it
is possible that some detergent stays in
the drum. Perform a maintenance wash
regularly. To do this:
• Remove all laundry from the drum.
• Select the cotton programme with the
highest temperature with a small
quantity of detergent.
12.4 Lid seal
Regularly examine the seal. Clean it
when needed, using ammonia cream
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cleanser agent without scratching the
seal surface, Always obey the instructions
that you find on the
packaging of the product.
12.5 Cleaning the detergent dispenser
1. 2.
3.
12.6 Frost precautions
If the appliance is installed in an area
where the temperature can be less than
0°C, remove the remaining water from
the inlet hose and the drain pump.
Do this procedure also when
you want to do the
emergency drain.
1. Close the water tap.
2. Remove the water inlet hose.
3. Remove the drain hose from the rear
support and unhook it from sink or
spigot.
4. Put the ends of each drain and inlet
hose in a container. Let the water
flow out of the hoses.
5. Set the Drain programme and let it
operate until the end of the cycle.
6. Turn the programme knob to position
to deactivate the appliance.
7. Disconnect the appliance from the
mains socket.
WARNING!
Make sure that the
temperature is more than
0°C before you use the
appliance again. The
manufacturer is not
responsible for damages
caused by low temperatures.
ENGLISH 17

12.7 Cleaning the inlet hose
and the valve filter
1.
1
2
3
2.
3.
4.
90˚
13. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
13.1 Introduction
The appliance does not start or it stops
during operation.
First try to find a solution to the problem
(refer to the table). If the problem
persists, contact the Authorised Service
Centre.
With some problems, the acoustic
signals operate and the display shows
an alarm code:
• - The appliance does not fill with
water properly.
• - The appliance does not drain
the water.
• - The appliance lid or drum
doors are open or not closed
correctly. Please check both!
• - The mains supply is unstable.
Wait until the mains supply is stable.
WARNING!
Deactivate the appliance
before you do the checks.
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13.2 Possible failures
Problem Possible solution
The programme does
not start.
Make sure that the mains plug is connected to the mains
socket.
Make sure that the appliance lid and drum doors are closed
properly.
Make sure that there is not a damaged fuse in the fuse
box.
Make sure that the Start/Pause has been pressed.
If the delay start is set, cancel the setting or wait for the
end of countdown.
Deactivate the Child Lock function if it is on.
The appliance does not
fill with water properly.
Make sure that the water tap is open.
Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authority.
Make sure that the water tap is not clogged.
This problem may be caused by the filter of the inlet hose
or the valve drain filter which may be clogged. Refer to
"Care and cleaning". If problem remains please contact the
Authorised Service Centre.
Make sure that the inlet hose has no kinks or bends.
Make sure that the connection of the water inlet hose is
correct.
The appliance does not
fill with water and drain
immediately.
Make sure that the drain hose is in the correct position. The
hose may be too low.
The appliance does not
drain the water.
Make sure that the sink spigot is not clogged.
Make sure that the drain hose has no kinks or bends.
This problem may be caused by the clogged drain filter.
Please contact the Authorised Service Centre.
Make sure that the connection of the drain hose is correct.
Set the drain programme if you set a programme without
drain phase.
Set the drain programme if you set an option which ends
with water in the tub.
ENGLISH 19

Problem Possible solution
The spin phase does
not operate or the
washing cycle lasts lon‐
ger than usually.
Set the spin option.
Set the drain option if you set an option which ends with
water in the drum.
This problem may be caused by the clogged drain filter.
Please contact the Authorised Service Centre.
Adjust manually the items in the tub and start the spin
phase again. This problem may be caused by balance
problems.
There is water on the
floor.
Make sure that the couplings of the water hoses are tight
and there is not water leakages.
Make sure that the drain hose have no damages.
Make sure you use the correct detergent and the correct
quantity of it.
You cannot open the
appliance lid.
Make sure that the washing programme is finished.
Set the drain or the spin programme if there is water in the
drum.
The appliance makes
an unusual noise.
Make sure the levelling of the appliance is correct. Refer to
"Installation".
Make sure that the packaging and/or the transit bolts are
removed. Refer to "Installation".
Add more laundry in the drum. The load may be too small.
The cycle is shorter
than the time displayed.
The appliance calculates a new time according to the laun‐
dry load. See the "Consumption Values" chapter.
The cycle is longer than
the time displayed.
An unbalanced laundry load increases the duration time.
This is a normal behaviour of the appliance.
The washing results are
not satisfactory.
Increase the detergent quantity or use a different deter‐
gent.
Use special products to remove the stubborn stains before
you wash the laundry.
Make sure that you set the correct temperature.
Decrease the laundry load.
You cannot set an op‐
tion.
Make sure that you press only the wanted button(s).
After the check, activate the appliance. The programme continues from the point of
interruption.
If the problem occurs again, contact the Authorised Service Centre.
If the display shows other alarm codes. Deactivate and activate the appliance. If the
problem continues, contact the Authorised Service Centre.
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