Element4 KUDOS-E User manual

INSTALLATION MANUALINSTALLATION MANUAL
Please leave these instructions behind with the device
KUDOS-E

2
TABLE OF CONTENTS
1 CE STATEMENT � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 3
2 WARANTY � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 3
3 ELECTRICAL SAFETY � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 4
4 IMPORTANT SAFETY INFORMATION � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 5
4�1 CHILD SAFETY � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 5
4�2 GENERAL WARNINGS � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 5
5 CONNECTION � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 6
5�1 ELECTRICAL � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 6
5�2 MAINTENANCE � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 6
6 INSTALLATION REQUIREMENTS � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7
6�1 HEATER UNIT CUT OUT � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7
6�2 SERVICING � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7
7 INSTALLATION METHOD � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7
7�1 PRODUCT SIZE � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7
8 REMOVING THE GLASS � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 8
9 DECORATION INSTRUCTIONS � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 9
10 E-SMART CLOUD APP INTERFACE � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �10
A TROUBLESHOOTER � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 11

3
INSTALLATION MANUAL | Chapter 1
1 CE STATEMENT
This guide is designed to aid in the installation and continued
performance of this product. This product conforms with all health,
safety, and environmental protection standards as indicated by a CE
mark. For optimum performance this product requires a well insulated
location or occasional use.
We hereby declare that the design and construction of the Element4
electric appliances are complying to the essential demands and
regulations for electric products.
Product:
• Kudos-e
All Element4 Electric res meet the requirements of the EC Directives.
These directives have been met by compliance with the following
standard
• EN 55014-1:2006 + A2:2011
• EN 55014-2:2015
• EN 61000-3-2:2014
• EN 61000-3-3:2013
• EN 60335-1:2012 + A1:2014
• EN60335-2-30:2009+A11:2012
This declaration loses its validity when changes to the device are made
without the written permission by Element4. You can ask for a copy of
the test certicates of all models via our general e-mail adress, which is
found on the back of this manual.
J. Kempers
CEO
2 WARANTY
Should this device show defects within 24 months of purchase due to
shortcomings in construction, material or workmanship, the product will
be repaired free of charge under the following conditions:
It is the responsibility of the buyer to prove that the device is covered by
the warranty, e.g. with a proof of purchase.
Any guarantee will lapse if
• unauthorized repairs or modications have been made to the
electric replace
• in the event of an accident, misuse or damage caused by an
incorrect installation
• damage occurred during transport to or from the
• repairer, and changed or missing serial numbers.
Parts replaced under this warranty will become our property.
The company is not liable for consequential damage or any other
damage arising from or related to this electric replace.
This warranty does not apply to heating elements, lamps or fuses.
Service visits where no errors are found and installation errors are not
covered by the manufacturer’s warranty.
In this case, the maintenance technician employed by us will charge you
for the service visit.
This guarantee is an addition to and does not aect the legal rights of
the buyer as a consumer.
Replacement plug
Caution: when removing the molded plug and connection to a fused tap
through a unqualied person, the guarantee will lapse.

4
Chapter 3
INSTALLATION MANUAL |
3 ELECTRICAL SAFETY
When using electrical appliances, basic precautions should always be
followed to reduce the risk of re, electric shock, and injury to persons,
including the following:
1. Read all instructions before using this electric replace.
2. This replace is hot when in use. To avoid burns, do not let
bare skin touch hot surfaces. The trim around the heater outlet
becomes hot during heater operation.
DANGER: High temperatures may be generated under certain abnormal
conditions. Do not partially or fully cover or obstruct the front of this
heater.
3. Extreme caution is necessary when any heater is used by or near
children or people of reduced mobility and whenever the unit is
left operating and unattended.
4. Young children should be supervised to ensure that they do not
play with the appliance.
5. The appliance is not intended for use by young children or
inrmed persons without supervision.
6. In the event of a malfunction, disconnect power at the service
panel and have the unit inspected by a reputable electrician
before reusing.
7. If the supply cord is damaged, it must be replaced by the
manufacturer, or its service agent, or a qualied person in order
to avoid a hazard.
8. Do not use outdoors.
9. Never locate replace where it may fall into a bathtub or other
water container.
10. To disconnect the replace, turn the controls o, and turn o
power to heater circuit at main disconnect panel.
11. Do not run the cord under carpeting. Do not cover cord with throw
rugs, runners, or the like. Arrange cord away from trac area and
where it will not be tripped over.
12. Do not locate the heater immediately below a xed socket-outlet.
13. Do not insert or allow foreign objects to enter any ventilation
or exhaust opening as this may cause an electric shock or
re, or damage to the heater.
14. To prevent a possible re, do not block air intakes or exhaust
in any manner.
15. All electrical heaters have hot and arcing or sparking
parts inside. Do not use in areas where gasoline, paint, or
ammable liquids are used or stored.
16. Use this replace only as described in this manual. Any other
use not recommended by the manufacturer may cause re,
electric shock or injury to persons.
17. Do not change the plug in any way. Always plug heaters
directly into a wall outlet/receptacle. Never use with an
extension cord or relocatable power tap (outlet/power strip).
18. Do not burn wood or other materials in the electric replace.
19. Do not strike the replace glass.
20. Always use a certied electrician should new circuits or
outlets be required.
21. Always use properly grounded, fused and polarized outlets.
22. Disconnect all power supply before performing any
cleaning, maintenance or relocation of the unit.
23. When transporting or storing the unit and cord, keep in a
dry place, free from excessive vibration and store so as to
avoid damage.
NOTE: Changes or modications not expressly approved by the
party responsible for compliance could void user’s authority to
operate the equipment.
This appliance is supplied with a two meter power lead, which
has a 13Amp moulded three pin plug to connect to a standard
230/240V plug socket.

5
Chapter 4
INSTALLATION MANUAL |
4 IMPORTANT SAFETY INFORMATION
Please read these instructions before installation or use and keep this
booklet handy for future reference.
4�1 CHILD SAFETY
This appliance can be used by children aged from 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack
of experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand
the hazards involved. Children shall not play with the appliance. Cleaning
and user maintenance shall not be made by children without supervision
The instructions shall state that the heater must not be located
immediately below a socket outlet.
WARNING
• In order to avoid overheating, do not cover the heater.
• Children of less than 3 years should be kept away unless
continuously supervised
Children aged from 3 years and less than 8 years shall only switch
on/o the appliance provided that it has been placed or installed
in its intended normal operating position and they have been given
supervision or instruction concerning use of the appliance in a safe way
and understand the hazards involved. Children aged from 3 years and
less than 8 years shall not plug in, regulate and clean the appliance or
perform user maintenance.
CAUTION
Some parts of this product can become very hot and cause burns.
Particular attention has to be given where children and vulnerable
people are present
CAUTION
In order to avoid a hazard due to inadvertent resetting of the
thermal cut-out, this appliance must not be supplied through an
external switching device, such as a timer, or connected to a circuit that
is regularly switched on and o by the utility
CAUTION
The LED light system shall be replaced by electrically competent
personnel only (LP – These cannot be user replaceable since they will
allow access to live parts)
4�2 GENERAL WARNINGS
• Never leave children unsupervised with an unguarded heater.
• Never obstruct or cover the heater outlet.
• Never install or use this product where it may come in contact with
water i.e. a bathroom or wet room.
• Never use aerosols or steam cleaners near this product.
• Never route the electric cable near the heater outlet.
• Never route the electric cable under carpets or oor coverings.
• Never install this product close to curtains or combustible materials.
• Never use the heater to dry clothes or other objects.
• Never remove the replace surrounding without isolating the
electric supply.

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Chapter 5
INSTALLATION MANUAL |
5 CONNECTION
5�1 ELECTRICAL
This appliance must only be connected to a 230/240 Volts AC 50Hz
supply. Before connecting the re, check that the supply voltage is the
same as stated on the re.
It is important that the outlet is located outside the installation location
so that the socket is easily accessible and the plug can be disconnected
from the stove after installation.
After the re is attached to the wall and connected to the socket, the
surround (the chimney) can be placed around it.
This appliance must only be used on a AC supply, fuse rating 13Amp. The
wires in the mains lead are coloured in accordance with a standard UK
supply, these being:
• GREEN/YELLOW – EARTH
• BLUE – NEUTRAL
• BROWN – LIVE
As the colours of the mains lead of this appliance may not match the
coloured markings used to identify the terminals in a plug, please
observe the following
• The green and yellow wire must be connected to the terminal in the
plug which is marked with the letter E or Earth symbol.
• The blue wire must be connected to the terminal in the plug which
is marked with the letter N.
• The brown wire must be connected to the terminal in the plug
marked with the letter L.
• Replace fuses only with fuses of the correct size and rating.
Figure 5.1 | Position of main power suply at the back Figure 5.2 | Position of the On/Of switch
5�2 MAINTENANCE
Maintenance to this device may only be done by a qualied professional.
It is adviced to maintain your re at least once every 12 months.
WARNING:
Before repaires or maintenance check whether the re is unplugged.
CAUTION
In order to avoid a hazard due to inadvertent resetting of the thermal
cut-out, this appliance must not be supplied through an external
switching device, such as a timer, or connected to a circuit that is
regularly switched on and o by the utility.
Your main power supply is attached to the IEC through the back of the
re, see Figure 5.1.
The on/o switch to activate connection to your app or E-Tab is located
at the front of the re, in the gap between the front glass panel and the
bottom edge of the frame, oset to the right hand side. Figure 5.2

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Chapter 6
INSTALLATION MANUAL |
7 INSTALLATION METHOD
This product has been designed to be free-standing. If the product is
to be installed into an open chimney or ue, it is important that the
chimney ue is blocked o to prevent any up/down draughts and falling
debris which could restrict the airow to the product.
7�1 PRODUCT SIZE
The Ovation-e has the following dimensions to keep into account
(WxHxD): 825 x 865 x 325 mm.
It is also important to ensure that the product has a minimum clearance
around it of 15mm, this is to ensure that the product can circulate the
required airow to the heater unit.
The product should never be sealed into an opening with the use of
silicones or adhesives as this can alter the airow and hinder any further
servicing of the product.
Please refer to technical specication table for further information, with
reference to measurements.
6 INSTALLATION REQUIREMENTS
If the product is to be installed into an open chimney or ue, it is
important that the chimney ue is blocked o to prevent any up/down
draughts and falling debris which could restrict the airow to the product.
It is also important to ensure that the product has a minimum clearance
around it of 15mm, this is to ensure that the product can circulate the
required airow to the heater unit.
The product should never be sealed into an opening with the use
of silicones or adhesives as this can alter the airow and hinder any
further servicing of the product.
Please refer to technical specication table for further information, with
reference to measurements.
6�1 HEATER UNIT CUT OUT
This is a safety feature to safe guard against further damage to the product.
If the airow is restricted the heater will automatically turn o. This can
occur due to incorrect installation or obstruction. To reset the heater
function;
• Isolate from main power supply
• Leave product to cool
• After suitable cooling down period, remove the obstruction if
obstructed and check installation
• After 10 minutes the thermo switch (cut-out) in the heater will
reset.
Please note that both the eect fan and heater fan omit a low decibel
noise, both of which are normal operating characteristics.
6�2 SERVICING
Only a competent person should service this appliance.
This appliance must be serviced every 12 months.
Warning: Before carrying out any repairs or servicing, ensure that the
power supply cord is removed from the mains supply.

8
Chapter 8
INSTALLATION MANUAL |
8 REMOVING THE GLASS
The front glass is heldin place by two brackets, located at the top and
bottom of the re. See Figure 8.1.
To remove the front glass, start by identifying the keyhole slots located
in each bracket. There are 2 in each bracket, one on the
left and one on the right. See Figure 8.2.
Once you have found the key hole slots, lift the front glass
panel vertically, then towards you to release the brackets. See Figure
8.3.
Reminder: Do not remove the front glass without protection when
re has been on! The frame as well as other parts of the replace can
become hot!
Figure 8.1 | Removing the brackets
Figure 8.2 | Removing the front plate
Figure 8.3 | Removing the glas

9
Chapter 9
INSTALLATION MANUAL |
To position the logs follow these steps:
1. Begin by placing log 1 in the middle of the fuel bed, at against
the back glass panel. See Figure 9.2
2. Then begin to add height by placing both logs 2 on either side at
an angle facing inwards. See Figure 9.3.
3. Place the C log in the middle at an angle and complete the
layout by adding the D logs on either side. See Figure 9.4.
9 DECORATION INSTRUCTIONS
The Kudos-e comes with a ceramic decoration set. This set does not
inuence the workings of the replace, but a properly placed set will
give you the most realistic re possible.
Three types of logs are used in the Ovation-e logset. For the examples
see Figure 9.1.
1 32 4
Figure 9.1 | Logset Kudos-e
2 2
Figure 9.2 | Logset instructions step 2
1
Figure 9.3 | Logset instructions step 1
3 44
Figure 9.4 | Logset instructions step 3

10
Chapter 10
INSTALLATION MANUAL |
10 E-SMART CLOUD APP INTERFACE
The appliance is operated using the E-smart Cloud App.
The App Control can be used on either OS or Android operating systems.
To obtain the App please visit either the OS App Store Or Google Play
and follow the on screen instructions.
Figure 10.1 | Home Scren shot from e-smart Ap Figure 10.1 | Scren shot from ap store
The Appliance is operated using the E-smart App Control.

11
Apendix A
INSTALLATION MANUAL |
A TROUBLESHOOTER
This troubleshooter describes possible problems that may occur with
your electric replace. Follow the owchart to see which problem
applies, what is causing it and how to solve it.
Problem Possible Cause Solution
(1) Flames not working correctly Ribbons are statically connected to glass. Spray some anti-static spray beneath the tray.
Installation airow restricted. Check the correct aperture has been adhered
to when installing
Recommended clearance is 100mm.
Blower clogged. Fan requires cleaning out.
Slow fan. Fan requires cleaning out. If problem persists,
replacement fan may be required.
(2) Heater blowing cold Possible installation gaps / Chimney not adequately
blocked o.
Chimney may not be fully blocked. Correct
aperture has not been adhered to—100mm
Fan clogged. Heater fan requires cleaning out
Faulty element. Replace element
Slow fan. Check fan placement. If problem persists
replacement fan may be required.
(3) Noisy Heater Fan unbalanced. Adjust fan to stop catching on the case. If
problem persists replacement fan unit maybe
required.
Fan catching on housing. Adjust fan to stop catching on the case
Fan clogged. Fan requires cleaning out. If problem persists a
replacement fan may be required.
Fan has come loose. Tighten fan cradle or screws holding fan onto
fan cradle.
(4) Noisy Flame Eect Fan unbalanced. Adjust fan to stop catching on the case. If
problem persists a replacement fan unit may
be required.
Fan catching on housing. Adjust fan to stop catching on the case.
Fan clogged. Fan requires cleaning out. If problem persists a
replacement fan may be required.
Fan has come loose. Tighten fan cradle or screws holding fan onto
fan cradle.
(5) Fire not turning on. Rocker switch has not been turned to the ‘ON’
position.
Double check switches are turned to the ‘ON’
position.
Remote/App not paired. Remote needs pairing. See separate pairing
instructions for guide.
Fuse blown. Replace fuse.
Unit not plugged in correctly. Check to be sure the power lead is plugged in
adequately.

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Apendix A
INSTALLATION MANUAL |
Problem Possible Cause Solution
(6) No light Loose connection or disconnected wire. Check all connections on LED’s
LED shorting out Check location of short
Replace LED strip if necessary.
LED blown LED strip needs replacing.
Blown driver on PCB PCB needs replacing.
(7) Heater coming on randomly Timer has been accidentally set. Double check timer settings.
Thermostat faulty. Replace PCB.
(8) LED streaking LED dropped down. LED needs to be re-stuck into place.
Log positioning. Change log positioning to hide any direct
view of LED strip.
(9) Heater cutting out Build up of hot air triggering heater cut-out unit. Ensure the appliance has the required
aperture for air to circulate and prevent build-
up. Recommended 100mm

Paxtonstraat 23
8013 RP Zwolle
The Netherlands
[email protected]
www.element4res.com
25/03/21
ELEMENT 4 B.V.
RELEASE DATE |