Eletech Hold-n-Tell DP-400 User manual

Installation Guide
Step 1: Install the flash card.
First turn the power off by turning the VOL Dial
toward the OFF direction till the LED display is
off. You can also unplug the power cord if the
VOL Dial has been adjusted properly from previ-
ous use and you don’t want to change it. Then
insert the card as shown in the diagram on the
right. The card should slide in with little effort.
To remove the card, press the black Eject Button.
Step 2: Connect the unit.
Connect the power supply and the audio patch cord. Two different au-
dio patch cords are provided. Use the one that fits your phone system.
Step 3: Turn on power and adjust output level.
Use the VOL Dial to turn on power and adjust output level. Audio playback
starts automatically. Press the Speaker Button on top to toggle the internal
speakeronandoff.Theinternalspeakerisfortestingpurposeonlyandmay
be turned off during normal operation.
Step 4: Change tracks.
Up to 99 tracks can be stored on the flash card. The unit plays the se-
lected track repeatedly until you press the Change Button to go to the
next track. If you go beyond the last track, the display will show “AL”
and all tracks are selected (played sequentially). You can also press and
hold the button for more than 2 seconds to select all tracks. Press the
button again to select the first track.
Theunit remembers whichtrack it wasplaying before powerfailure, and
it resumes that track automatically when power is restored. The LED
display shows the current track number.
Thank you for your purchase of a DP-400, an MP3 on hold system offer-
ing the following features:
!100% digital design - no tape/CD download required
!Works with any phone system with background music (BGM) input
!MP3 and WAV compatible
!Utilizes tiny memory cards for audio storage
!Multiple track capability with LED display
!Built-in monitoring speaker
!Low power, maintenance free design
!Desktop or wall mount
Whether it’s used to keep callers informed or entertained, the DP-400 is
anefficient and costeffectivetool that turnswasted hold time intopleas-
ant and valuable advertising time for your business.
Specifications
!Supported File Formats:
MP3 - ISO 11172-3, CBR/VBR
WAV - uncompressed PCM, 8/16 bit, mono/stereo
* Stereo files will be played with both channels mixed into one.
!Maximum Number of Tracks: 99
!Output Impedance: 8 Ohm (works with both 8 and 600 Ohm inputs)
!Memory Card: CompactFlash type I
!Physical Dimensions: 6.6” (L) x 4.5” (W) x 1.1” (H)
Package Content
1 x DP-400 Player Unit
1 x Power Adaptor
2 x Audio Patch Cords (one with 1/8” phone plug, one with RCA plug)
1 x User’s Manual
1 x Metal Mounting Plate
1 x CompactFlash Card (optional)
Flash Card Programming Guide
A CompactFlash card reader is required for programming. Format the
flash card with the FAT file system (not FAT32). Copy the sound files into
the root directory (top folder) on the flash card, and then add a unique,
three digit track number at the beginning of each filename such as “001
original name.mp3”. Track numbers should be within 001 to 099.

Hold-n-Tell TM
DP-400 MP3On-Hold System
User’s Manual
Revision 1.2
(c) 2004~2007 Eletech Enterprise Co. Ltd.
All rights reserved
* Hold-n-Tell is a trademark of Eletech Enterprise Co. Ltd.
Trouble Shooting
1. The power light is on but there is no sound.
a. Make sure the output level is turned up.
b. Turn on the internal speaker by pressing down the Speaker Button on
case top. If the audio can be heard from the internal speaker, then the
audio patch cord is probably loose.
c. If the audio cannot be heard from the internal speaker, then the flash
card may have been installed improperly. To fix this problem, turn the
power off and re-install the flash card.
2. It’s playing the wrong track.
Press the Change Button momentarily to advance to the next track. Re-
peat this process until the desired track is reached.
3. The sound quality is poor.
The output level is probably too high - turn it down with the VOL Dial.
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.