EMC AX100 Series User manual

1
If you want to connect an AX100-Series Fibre Channel storage system -
AX100SC or AX100 - through one or two switches to a Microsoft
Windows®server, this document is for you. You can use the procedures
in this document to install configurations with a new or existing storage
system that you want to connect to a new or existing server.
The main topics are
◆AX100 Support Website........................................................................2
◆Terminology ...........................................................................................3
◆Before You Start .....................................................................................4
◆Installing HBAs in the Server ..............................................................7
◆Installing or Updating the HBA Driver .............................................9
◆Installing PowerPath on the Server ..................................................11
◆Installing the Navisphere Server Utility ..........................................15
◆Installing the UPS (AX100 Only).......................................................16
◆Unpacking the Storage System..........................................................17
◆Installing the Storage System.............................................................19
◆Installing Additional Disks................................................................23
◆Installing the Switches in the Cabinet ..............................................30
◆Connecting ac Power to an AX100SC Storage System...................33
◆Connecting ac Power to an AX100 Storage System........................37
◆Connecting the Storage-System and Switch Management Ports .42
◆Initializing the Storage System..........................................................45
◆Connecting Switches to the Storage System and Server................52
AX100-Series
Installing a Fibre Channel Storage
System with a Switch Connection to a
Windows Server
Revision A06
July 25, 2005

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AX100-Series - Installing a Fibre Channel Storage System with a Switch Connection to a Windows Server
AX100 Support Website
◆Registering the Server with the Storage System ............................ 55
◆Configuring a New Storage System................................................. 58
◆Configuring an Existing Storage System......................................... 62
◆Preparing Virtual Disks to Receive Data......................................... 65
◆Sending Windows Disk Information to the Storage System ........ 68
◆Verifying Your Configuration ........................................................... 69
AX100 Support Website
The AX100 support website contains the storage-system release notes
and the most recent versions of documents and of the interactive
troubleshooting trees. For information on accessing the AX100
support website, refer to the support information that shipped with
your storage system.

AX100-Series - Installing a Fibre Channel Storage System with a Switch Connection to a Windows Server
3
Terminology
Terminology
This document uses the terms new and existing to refer to storage
systems, servers, and host bus adapters (HBAs) as follows:
The document also uses SP to refer to a storage processor in the storage
system. An AX100SC storage system has only one SP, so it is called a
single-SP storage system. An AX100 storage system has two SPs, so it
is called a dual-SP storage system.
Existing HBA The host bus adapter (HBA) that is already installed in a server.
Existing server The server that is already configured for and connected to an
AX-Series storage system.
Existing storage system An AX-Series storage system that is already connected to a
server and configured for storage.
Host A computer that is or will be connected to an AX-Series storage
system. This computer is called either a
management host or a
server, depending on how it is or will be connected to the storage
system.
Management host A host from which you manage AX-Series storage systems. It
must be on the same LAN as the storage-system management
ports. A management host may also be server.
New HBA The HBA that was
not already installed in the server.
New server A server that is not already connected to or set up for an
AX-Series storage system.
New storage system A storage system that is
not connected to a server or configured
for storage. It is just as it was shipped to you.
Server A host that is already or will be connected through a switch to the
Fibre channel ports on a AX-Series storage systems. A server
can also be a management host.

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AX100-Series - Installing a Fibre Channel Storage System with a Switch Connection to a Windows Server
Before You Start
Before You Start
Before you start the installation procedure
❑Review the Supported Configurations in the "Technical
descriptions" section on the AX100 website to confirm that the
following are supported:
❑The server hardware that will access the storage system
❑The operating system version running on the server hardware.
❑Read the AX100 Release Notes, which are in the "Release Notes"
section on the AX100 support website.
❑Complete the configuration planning worksheets in Planning Your
AX100-Series Fibre Channel Storage-System Configuration. This
guide is in the "Plan" section on the AX100 support website and
on the AX100-Series Documentation CD.
For a new storage system installation, you need
❑An AX100SC or AX100 storage system and the power cord(s),
rails, and CDs that ship with it.
❑For an AX100 storage system (dual-SP system), an
uninterruptible power supply (UPS) kit, including the power
cords, UPS sense (serial) cable, and mounting hardware.
❑Standard ac power for each power supply in the storage system
from an independent ac source or a cabinet/rack power
distribution unit.
❑The storage-system serial number located on a label on the back
of the chassis (see below).
HW S/N XXX 000NNNNNNNN
EMC3030

AX100-Series - Installing a Fibre Channel Storage System with a Switch Connection to a Windows Server
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Before You Start
❑The following management port network information, which the
person responsible for your network should provide:
❑Static IP address for each SP in the storage system.
❑Subnet mask for the LAN to which you will connect the
storage system.
❑Default gateway for the LAN to which you will connect the
storage system.
For any installation, you need
❑A management host on the network to which you will connect the
storage-system management ports and with a supported Internet
browser for running Navisphere® Express. This host can also be
the server. For supported hosts and browsers, refer to Supported
Configurations in the "Technical descriptions" section on the
AX100 support website.
❑A Windows® 2000 or Windows Server™ 2003 host that is or will
be a server with Fibre Channel connections to the storage system.
This server must have all required updates, such as hot fixes,
service packs, or patches, installed. For supported hosts and
required updates, refer to Supported Configurations in the
"Technical descriptions" section on the AX100 support website.
❑One or more supported Emulex or QLogic Fibre Channel host bus
adapters (HBAs), which may already be installed in the server.
These adapters must have the latest supported BIOS and driver.
For information on supported HBAs, BIOS, and drivers, refer to
Supported Configurations in the "Technical descriptions" section on
the AX100 support website.
Never mix Fibre Channel HBAs from different vendors in the same
server.
❑One or two customer-installable switches, which may already be
installed for an existing storage system or server. (For information
on customer-installable switches, refer to Supported Configurations
in the "Technical descriptions" section on the AX100 support
website.)

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AX100-Series - Installing a Fibre Channel Storage System with a Switch Connection to a Windows Server
Before You Start
❑The following cables, which may already be connected for a
configuration with an existing storage system, server, or switches:
❑A CAT 5 or higher LAN cable for each SP and for each switch
if you want to use the switch management software.
❑An optical cable for each storage-processor (SP) Fibre Channel
port you will use on the storage system and for each HBA you
will use in the server. (Each storage processor has two ports.)
For cable specifications, refer to Technical Specifications in the
"Technical description" section on the AX100 support website.
❑A method for writing data to a virtual disk on the storage system
to test the path from a new HBA to the storage system. You can
download an I/O simulator (Iometer) from the following
website: http://www.iometer.org/.

AX100-Series - Installing a Fibre Channel Storage System with a Switch Connection to a Windows Server
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Installing HBAs in the Server
Installing HBAs in the Server
For the server to communicate with the storage system through the
Fibre Channel ports, the server must have one or more supported
Fibre Channel host bus adapters (HBAs). If the HBAs are already
installed, go to Installing or Updating the HBA Driver (page 9). Read
this section for all other configurations.
Before You Start
To complete this procedure, you need one or more supported QLogic
or Emulex Fibre Channel HBAs with the latest supported BIOS and
driver. For information on supported HBAs, BIOS, and drivers, refer
to Supported Configurations in the "Technical descriptions" section on
the AX100 support website. Never mix Fibre Channel HBAs from
different vendors in the same server.
Install HBAs
CAUTION
!
HBAs are very susceptible to damage caused by static discharge
and need to be handled accordingly. Before handling HBAs,
observe the following precautions:
• Store HBAs in anti-static bags.
• Use a ground (ESD) strap whenever you handle HBAs.
• Never plug or unplug HBAs with the power on. Severe
component damage can result.
1. If the server is running, shut it down as follows:
a. Shut down the server’s operating system.
b. Power down the server.
c. Unplug the server power cord from the power outlet.
2. Remove the outer covers from the server so that you can access
the PCI bus slots.
For information on how to remove the covers from the server,
refer to the installation documentation supplied with the server.

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AX100-Series - Installing a Fibre Channel Storage System with a Switch Connection to a Windows Server
Installing HBAs in the Server
3. Put on an ESD wristband, and clip its lead to bare metal on the
server’s chassis.
4. For the HBA you are adding, do the following:
a. If the server has a removable PCI card cage, remove it.
b. Locate an empty PCI bus slot.
c. Remove the filler panel from the slot and save it.
d. If your server has a low profile, replace the mounting bracket
on the HBA bracket with the low-profile mounting bracket
provided with your HBA.
e. Carefully align the HBA with the slot, and then firmly and
evenly press the HBA into the slot.
f. Secure the HBA to the slot with the screw or clip from the filler
panel.
g. If you have another HBA to install, repeat steps b through f.
h. If you removed a PCI card cage, replace it.
5. Replace the covers you removed from the server.
6. Remove the ESD wristband.
7. Plug the server power cord into the power outlet.
8. Power up the server.
You have completed the installation of the HBA.

AX100-Series - Installing a Fibre Channel Storage System with a Switch Connection to a Windows Server
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Installing or Updating the HBA Driver
Installing or Updating the HBA Driver
The server must run a supported HBA driver. For information on the
supported HBA drivers, refer to Supported Configurations in the
"Technical descriptions" section on the AX100 support website.
If the server is already running a supported HBA driver, go to
Installing PowerPath on the Server (page 11).
Read this section for all other configurations.
Before You Start To complete this procedure, you need
❑The latest version of a supported HBA driver. You can download
the latest supported version and instructions for installing it from
the HBA vendor’s website.
Emulex website
http://www.emulex.com/ts/docoem/framemc.htm
QLogic HBA website
http://www.qlogic.com/go/emc_approved
The HBA driver is also on the installation CD that ships with the HBA.
This version may not be the latest supported version.
❑Any updates, such as hot fixes, service packs, or patches, to the
server’s operating system that are required for the HBA driver
version you will install.
For information on any required updates, refer to one of the
following:
•Supported Configurations in the "Technical descriptions" section
on the AX100 support website
• The HBA vendor’s website (see above)

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AX100-Series - Installing a Fibre Channel Storage System with a Switch Connection to a Windows Server
Installing or Updating the HBA Driver
Install or Update the HBA Driver
1. Install any updates, such as hot fixes, service packs, or patches, to
the server’s operating system that are required for the HBA
driver version you are installing.
2. After installing any updates, reboot the server.
3. Install the driver following the instructions on the HBA vendor’s
website.
4. Reboot the server when the installation program prompts you to
reboot.
Some driver updates may require you to reboot the server.
5. If the installation program did not prompt you to reboot, reboot
the server when the driver installation is complete.

AX100-Series - Installing a Fibre Channel Storage System with a Switch Connection to a Windows Server
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Installing PowerPath on the Server
Installing PowerPath on the Server
For all configurations you must install PowerPath®on each server that
you will connect to the storage system. PowerPath manages the data
paths between the server and storage system.
If PowerPath is already running on the server, do one of the
following:
◆For a new AX100SC (single-SP) storage system, go to Unpacking
the Storage System (page 17).
◆For a new AX100 (dual-SP) storage system, go to Installing the
UPS (AX100 Only) (page 16).
◆For an existing storage system (that is, one already connected to
another server), go to Connecting Switches to the Storage System and
Server (page 52).
Before You Start
To complete this procedure, you need to
❑Locate the PowerPath for Windows CD that shipped with the
storage system.
❑Locate your AX100 PowerPath registration number, which is on
the PowerPath License Key Card you received.
Install PowerPath on the Server
For information on integrating PowerPath into an existing MSCS cluster,
refer to the PowerPath for Windows Installation and Administrator’s Guide under
PowerPath on the "Technical descriptions" section on the AX100 support
website.
1. Insert the PowerPath installation CD in the server’s CD drive.
2. If autoplay is enabled on your server, start the installation as
follows:
a. When the Getting Started page appears, click the appropriate
link in the Installation section for the server’s operating
system.

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AX100-Series - Installing a Fibre Channel Storage System with a Switch Connection to a Windows Server
Installing PowerPath on the Server
b. Select Run this program from its current location (or similar
message depending on your browser) and click OK.
You can install the software from the Installation section by
clicking the appropriate link for your operating system.
3. If autoplay is not enabled on the server, start the installation as
follows:
a. On the Windows taskbar, select Start > Run.
b. In the Run window, enter the name of the appropriate
installation program below, and click OK.
For Windows 2000, enter
d:\2000\EMCPP.W2000.x.y.z.GA.exe
For 32-bit Windows Server 2003, enter
d:\2003\EMCPP.W2003_32.x.y.z.GA.exe
For 64-bit Windows Server 2003, enter
d:\2003\EMCPP.W2003.64.x.y.z.GA.exe
where
d is the CD drive letter
x.y.z is the revision of PowerPath on the CD.
If you do not know whether your Windows 2003 Server is 32-bit or
64-bit, assume it is 32-bit.
Alternatively, double-click the platform-specific .exe icon in the
appropriate directory on the CD.
4. In the setup wizard Welcome window, click Next.
5. Enter your name and organization and click Next.
6. In the Custom Setup dialog box, select Next (you cannot connect
any third-party storage systems to the server).
CAUTION
!
If you want to specify another directory, do not specify the
Windows System directory for your system (specified by the
%SYSTEMROOT% environmental variable). PowerPath will not
function correctly if it is installed in this directory.

AX100-Series - Installing a Fibre Channel Storage System with a Switch Connection to a Windows Server
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Installing PowerPath on the Server
7. In the Ready to Install the Program dialog box, click Install.
If you do not already have a license in the registry, the EMC
Licensing Tool displays.
8. When prompted by the EMC Licensing Tool, enter your 24-digit
AX100 registration number in the License Key field, and click
Add and OK.
Type the registration number, including the dashes, exactly as written on
the card you received with the software. To reduce common
typographical errors, the License Key field accepts either uppercase or
lowercase letters, and certain numbers and letters are interchangeable.
Specifically, entering the alphabetic letters O, I, S, and B is equivalent to
entering the numbers, 0, 1, 5, and 8.
If you have additional questions about entering licenses, consult the
online help file by pressing F1 from the EMC Licensing Tool. You must
have Internet Explorer 5.0 or higher to view these files. If you do not have
this browser installed, you may still view the help file, EmcLicTool.chm,
directly from the \help folder on the PowerPath installation CD.
9. In the InstallShield Wizard Completed dialog box, click Finish.
10. When the setup wizard asks whether you want to reboot the host,
click Yes.
When PowerPath is installed, the following PowerPath
Administrator icon appears on the Windows taskbar:

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AX100-Series - Installing a Fibre Channel Storage System with a Switch Connection to a Windows Server
Installing PowerPath on the Server
Install a PowerPath Patch
Check the PowerPath information on the "Register to download
software" section on the AX100 support website for a patch to the
version of PowerPath that you just installed. If such a patch is
available, install it, as described in the readme file that accompanies
the patch.
What Next? For information on using PowerPath, refer to PowerPath in Action in
the "Technical descriptions" section on the AX100 support website or
the AX100-Series Documentation CD.
If you are connecting the server to a new AX100SC (single-SP) storage
system, go to Unpacking the Storage System (page 17).
If you are connecting the server to a new AX100 (dual-SP) storage
system, go to Installing the UPS (AX100 Only) (page 16).
If you are connecting a server to an existing storage system (that is,
one already connected to another server), go to Connecting Switches to
the Storage System and Server (page 52).

AX100-Series - Installing a Fibre Channel Storage System with a Switch Connection to a Windows Server
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Installing the Navisphere Server Utility
Installing the Navisphere Server Utility
Read this section for all configurations.
You must run the Navisphere Server Utility on each server connected
to the storage system to register the server’s HBAs with the storage
system. We recommend that you install it on each server also. You
must install it if you want the server to access snapshots (copies of
virtual disks) on the storage system.
Before You Start
To complete this procedure, you need the AX-Series Server Support CD
that shipped with the storage system.
Install the Server Utility
1. Insert the AX-Series Server Support CD into the server’s CD drive,
if it is not already inserted.
2. Select your language, if prompted for it.
3. From the main menu, click Install Products on Server.
4. From the Install Products menu, click Navisphere Server Utility
to open the installation wizard.
5. Follow the instructions on the screen until you are prompted
about updating information when the server starts.
6. At the prompt about updating information when the server
starts, click Yes.
7. Click Finish to exit the wizard.
8. Remove the CD from the CD drive.

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AX100-Series - Installing a Fibre Channel Storage System with a Switch Connection to a Windows Server
Installing the UPS (AX100 Only)
Installing the UPS (AX100 Only)
Read this section if you are installing a new AX100 (dual-SP) storage
system.
You install the storage system and the uninterruptible power supply
(UPS) in a 19-inch NEMA-standard cabinet/rack. The UPS is for
dual-SP storage systems only.
Before You Start
To complete this procedure, you need a UPS and the cables and the
mounting kit that shipped with it.
Install a UPS in a Cabinet
1. Unpack the UPS and save the packaging.
2. Install the UPS in the cabinet, as described in the documentation
provided with the UPS.
CAUTION
!
The UPS ships with the battery cable disconnected. Be sure to
connect this cable firmly when you install the UPS. If this cable is
not securely connected, the Replace Battery light turns on.

AX100-Series - Installing a Fibre Channel Storage System with a Switch Connection to a Windows Server
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Unpacking the Storage System
Unpacking the Storage System
Read this section if you are installing a new storage system.
1. Unpack the storage system as shown on the shipping carton.
CAUTION
!
The disks in slots marked 0-2 (AX100SC, single-SP storage system)
and 0-3 (AX100, dual-SP system) are preloaded with storage-system
software according to their slot assignment before shipment. Do
not move a preloaded disk from its assigned slot to another slot.
Doing so causes the storage system to function improperly. Remove
a preloaded disk only to replace it.
Figure 1 Location of Disks 0-3
2. Locate and record the serial number of the storage system
(Figure 2).
You need this number later when you initialize the storage
system.
EMC2794a
0123

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AX100-Series - Installing a Fibre Channel Storage System with a Switch Connection to a Windows Server
Unpacking the Storage System
Figure 2 Serial Number Location
HW S/N XXX 000NNNNNNNN
EMC3030

AX100-Series - Installing a Fibre Channel Storage System with a Switch Connection to a Windows Server
19
Installing the Storage System
Installing the Storage System
Read this section if you are installing a new storage system.
You install the storage system in a 19-inch NEMA-standard
cabinet/rack.
Before You Start
To complete this procedure, you need the mounting hardware that
shipped with the storage system.
Install the Storage System in a Cabinet
1. Refer to Figure 3 as you install each rail in the cabinet:
a. From the front of the cabinet, insert the alignment pins in the
rear channel of the cabinet. Note that the pins insert in the
1/2-inch space between channel holes (marked by a — slash
mark in some cabinets).
b. Pull the adjustable rail forward, and attach it with two screws
to the inside of the front channel in the two center holes.
c. From the rear of the cabinet, secure each rail to the rear
channel. Leave the screws slightly loose to allow for
adjustment after the storage system is loaded on the rails.

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AX100-Series - Installing a Fibre Channel Storage System with a Switch Connection to a Windows Server
Installing the Storage System
Figure 3 Installing Storage-System Mounting Rails in a 19-inch NEMA Cabinet
2. If the plastic front bezel is attached, remove it.
3. Remove the four screws that are secured with washers and nuts
to black plastic latch brackets and discard the washers and nuts
(Figure 4).
Figure 4 Removing the Latch Bracket Screws, Washers, and Nuts
Alignment Pins
EMC2829
Adjustable Rail
Right Front
Right Rear
Screw (2)
Mounting Rail
Screw (2)
Alignment
Pin (2)
Mounting Rail
EMC3035