Emos GoSmart H4020 User manual

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zdroj: 3010040200_31-H4020_00_01_WEB_CSY.indd
H4020 | H4021
GoSmart videophone 7" set IP-750A / 750B
Table of Contents
Safety instructions and warnings........................................................................................... 2
Contents of the package........................................................................................................ 3
Technical Specifications......................................................................................................... 4
Description of the device....................................................................................................... 5
Description of the monitor main menu ............................................................................... 22
Connection options.............................................................................................................. 36
Troubleshooting FAQ........................................................................................................... 45

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Safety instructions and warnings
Before using the device, read the instructions for use.
Observe the safety instructions in this manual.
Do not use multiple extension cables to power the device. Failure to do so may generate elevated temperatures
and a fire hazard.
Do not place heavy objects on the device.
Do not use water or chemicals to clean dirt from the outside of the device. Always use a dry cloth to prevent
mechanical damage and electric shock.
Do not bend or disconnect the power cable from the mains by force. If it is damaged, there is a risk of fire or
electric shock.
Do not connect the device to other devices, otherwise it may be permanently damaged.
Do not connect the power cord to the power outlet with wet or damp hands, as there is a risk of electric shock.
Do not install the device in a humid environment. Failure to observe the prescribed operating conditions may
result in fire, electric shock or permanent damage to the equipment.
Do not disassemble, repair or modify the equipment yourself. Doing so may result in fire, electric shock or
permanent damage.
EMOS Ltd. hereby declares that the radio equipment type H4020 and H4021 are in compliance with Directive
2014/53/EU. The full text of the EU Declaration of Conformity is available on this website
http://www.emos.eu/download.
The equipment can be operated on the basis of general authorisation No. VO-R/10/07.2021-8 as amended.

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Package Contents
Indoor Monitor
Monitor Holder
Camera unit (H4020 only)
Power supply
Installation material - screws
Manual

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175 mm 25 mm Technical Specifications
Display: 7" IPS
Resolution:
1080p/960p/720p/480p
Video formats: AHD/CVI/TVI/CVBS
Lens angle: 160°
Storage: SD card (max. 128 Gb, min. Class 10,
FAT32), expandable to Cloud storage directly
in EMOS GoSmart
Degree of protection: IP55
44
mm
21 mm
Maximum number of users: 10
APP: EMOS GoSmart for Android and iOS
Connectivity: 2.4 GHz WIFI (IEEE802.11b/g/n)
Notice
2.4 GHz 5 GHz
The device only supports 2.4GHz Wi-Fi (does not support 5GHz).
118 mm
142 mm

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Description of the device
1 Description of the connectors of the indoor
unit
1 - Microphone
2- IPS display
2 3 - SLOT for SD card
4- Speaker
5- Anchor points
4
PCB Description:
6- Video output
7- Gate travel control
8- Power supply
9- Door unit - door 1
10 - External CCTV camera 1
11 - Input from previous monitor
12 - Door unit - door 2
13 - External CCTV camera 2
14 - Output to another monitor
Description of the outdoor unit
1- Microphone
2- Lens
3- IR illuminator
4- Place for paper with name
5- Button for ringing
6- Speaker
7- RFID chip reader
8- Video mode selection button
Press the button for 5 seconds to switch the
video mode*.(1080P/720P/CVBS)
9- Length adjustment button (1-10 s) for door lock
control
10 - Setting the volume of the camera unit
*If you would like to use an older type of monitor with Max. 720p resolution, you need to use this button to change the outpu t
quality of the outdoor unit. Otherwise, the image would not be displayed on the monitor at all or would be truncated.
5
7
6
8
10
9
11
13
12
14

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EXIT
1
2
3
4
×5
6
7
8
12 V DC
Description of cabling
Door camera unit
Red - 12 V
White - audio
Black - GND
Yellow - video
Light blue - NC relay disconnect contact
Blue - COM relay common contact
Blue/black - NO relay connection contact
Brown - exit button (switches with GND terminal)
Cables are connected to the DOOR1 or DOOR2 slot.
1 - RED - 12V
2 - WHITE - Audio
3 - BLACK - GND
4 - YELLOW - Video
5 - LIGHT BLUE - NC
6 - BLUE - COM
7 - BLUE/BLACK - NO
8 - BROWN - EXIT Button
power
video
GND
audio

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Installing the monitor
Place the bracket in the predetermined installation location.
Drill holes to attach the bracket to the wall. Press the monitor slightly against the bezel so that the tabs fit into
the hole on the back of the monitor. Push the monitor down slightly to secure it.
Recommended: It is advisable to mount the installation box A9457 (general product number on the EMOS
website) behind the monitor for easier cable handling.
Attention:
•Please install away from equipment with intense radiation: TV, DVR...
•Do not disassemble by yourself to avoid electric shock.
•Do not drop, shake or tap the device or you may damage the internal components.
•Choose the best position for installation, the optimum height is 150-160 cm.
•Turn off the power before installation.
•Keep more than 30 cm away from AC power to prevent interference.
•Install away from water, magnetic fields and chemicals.
150-160 cm

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Outdoor unit installation
1. Select a suitable mounting location and attach the mounting frame here.
2. Pull the supply cable through the mounting hole and plug it into the terminal block on the back of the door
camera unit.
3. Screw the connected door camera unit to the mounting frame using the screws provided.
4. Apply a layer of silicone between the wall and the door camera unit to prevent moisture from getting under
the door camera unit. The silicone should be on the top and side walls. The bottom edge must be free to
allow moist air to escape from the space under the door camera unit.
150-160 cm

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Setting the volume and length of time the lock
is unlocked
•If you are uncomfortable with the amount of
time the door lock is open and would like to
extend or shorten it, you can do so by using the
potentiometer hidden in the rear of the
outdoor unit under the rubber insert. Using a
really thin screwdriver, OPERATELY turn the
potentiometer to the right or left.
•Right = +time
•Left= -time
•The volume of the outdoor unit can be
controlled in the same way with the bottom
potentiometer.

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power
video
GND
audio
DC12V
AUDIO
GND
VIDEO
DC12V
AUDIO
GND
VIDEO
Connecting the cabling
When using CAT5 or CAT6 network cable, the effective distance from the outdoor camera to the farthest indoor
monitor will be limited. In the case of an unshielded network cable, the distance will be a maximum of 20 m.
For shielded network cable, the distance will be a maximum of 40 m.
A CAT5 or CAT6 network cable consists of 4 twisted pairs (8 wires), here one pair of twisted wires will be used
as one cable. Green/White+Green, Brown/White+Brown, Orange/White+Orange, Blue/White+Blue.
If you want to extend the distance to more than 60 m, it is best to choose a shielded cable with a thick copper
core. Connect the shield at both ends to the GND (Black wire) terminal.
For longer distances, we recommend using the SYKFY cable.
It is recommended to always place the cable for communication between the outdoor camera unit and the
indoor monitor in a PVC protector.
shield shield

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Pairing a monitor with an application
The monitor must first be connected to the wifi network that your phone is connected to. Go to settings.
Select network settings

12

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Select a suitable WiFi network and enter your password.

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Installing the EMOS GoSmart app
•The app is available for Android and iOS via Google play and the App Store.
•Please scan the QR code to download the app.
Open the EMOS GoSmart app and confirm the privacy policy and click I agree. Select the registration
option.
Enter the name of a valid email address and choose a
password. Confirm your consent to the privacy policy.
Select register.
Select Add device.
Select the GoSmart product category and select the Video Doorphone IP-750AB. Make
sure the device is turned on and click "next".
Make sure your device is connected to the wifi network and move on.

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An automatic search is performed
The device should pair and you can start using it.

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Description of the main screen controls
1 2 3
4
5
6
7
1- Motion detection on individual channels
Red means that detection is enabled, if the icon is grey, it means that the camera does not have motion
detection enabled.
2- Mode switching:
"At home" - Normal operation. Notifications are also sent to the phone.
"Away from home" - Visitors can upload a video message. This will also be sent to your mobile phone.
"Sleep mode" - Sleep mode, the indoor and outdoor unit will not have any ringing, and only a
notification will be sent to the mobile phone.
3- Network connection status indicator
4- Call log
5- Message log files
6- Motion detection records
7- Alarm records

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Advanced settings (described in more detail in the
following section)
Switching channels
Mute
Zoom in
Full screen mode
Take pictures using the app and save them to your
mobile album
Speak
Take a video using the app and save it to your
mobile album
Expand menu
To play a video stored on an SDcard
See videos and photos taken by the app
Unlocking the lock
Manage and purchase cloud storage
Description of controls in the application

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Advanced device settings in the app
•Device information - Basic information about the device and its owner
•Tap-to-Run and Automation - View scenes and automations assigned to the
device. Creation of scenes is possible directly in the main menu of the
application in the section
"Scenes". For example, the H4020 could be automated to set a lower
motion detection sensitivity between 6:00 pm and 7:00 am.
•Basic Function Settings - Option to enable/disable basic control functions
such as status indicator, auto screen rotation or watermark with time and
date display.
•Detection Alarm Settings - Alarm sensitivity settings.
•Offline Notification - To avoid constant reminders, a notification will be sent
if the device remains offline for more than 30 minutes
•Storage Settings - Display the remaining inserted SD card and the option to
format it (only displayed if an SD card is inserted)
•FAQ & Feedback - View the most common questions along with their
solutions plus the ability to send a question/suggestion/feedback directly to
us
•Share Device - Share device management to another user
•Add to Home Screen - Add an icon to your phone's home screen. With this
step, you don't have to open your device through the app every time, but
just click directly on this added icon and it will take you straight to the
camera view
•Device update - Device update. Option to enable automatic updates
•Restart Device - Restart the device
•Remove Device - Remove and unpair a device. An important step if you
wish to change the owner of the device. After adding the device to the app,
the device is removed from the app. paired and cannot be added under
another account.

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Description of the controls during a call in the app
If you wish to answer the ringtones via your phone, the following is an explanation
of each icon.
Answer call
End call
If you want to unlock the gate or door without answering the call, swipe up the
menu and you'll see 2 more icons that you can use to unlock.
GATE = Unlocking the gate
DOOR = Unlocking the door
This display will appear when you pick up the call.
Voice change - Feature implemented for security reasons. If you are in a
situation where you don't want to answer the call and speak in your own
voice, then there is an option to change your voice to female/male/filtered...
End call

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Main menu styles
In the settings you can choose 3 types of main menu according to your preferences.
Android menu:
Standard menu: