9
alarm tone selection sign out of the application
vibration
Device Maintenance
The device is low-maintenance. It is recommended, based on the state of the device, to occasionally wipe the device down
with a moistened cloth.
Warning!
The device must be disconnected from the power supply before cleaning!
Safety Warnings
• Do not place the monitor in the proximity of TV receivers or into environments with high temperature or humidity.
• Do not touch the TFT LCD display or the monitor by hand and do not disassemble the door camera unit.
• If sunlight shines directly into the lens of the door camera unit, the image on the videomonitor may become illegible.
• Do not subject the device to vibrations or falls.
FAQ
The device does not work
Check the cables and the connection of the power supply to the network. If you extended the cable from the power adapter,
check that the polarity is correct. Measure the adapter with a multimeter. The output voltage on the connector should be
12 V DC (+/- 1V).
The image/sound is not clear, the device does not ring
Remove the monitor or the door panel and connect it using a short cable to eliminate the possibility of a disrupted conductor
in the house. Then check the image and sound settings (brightness, contrast, colour, volume).
The lens steams up
This occurs mainly during cold weather, where condensation occurs due to the temperature dierence between the wall and
the door unit itself. If water condenses on the lens, we recommend thoroughly drying the unit and modifying the installation.
Spontaneous ringing
Spontaneous ringing is caused by moisture entering the camera. Water short-circuits the contacts on the lock switch and the
device will start ringing on its own. We recommend dismounting the door unit, drying it thoroughly and spraying it with water
repellent for electronics.
High-pitched noise (feedback)
The source of feedback is the scattering of output sound from the door camera unit.The sound feeds back into the microphone
where it further amplies. You can solve this by decreasing the microphone sensitivity and monitor‘s speaker volume.
In door units with adjustable elements, you can do this by turning the potentiometers.
The device does not open the lock
Check that the cabling is intact.
Measure the voltage on the lock terminals using a multimeter. The lock requires a voltage of 12 V to trigger. If the value is lower,
use stronger conductors for the lock control.
Sudden decrease in microphone sensitivity
Check the cleanliness of the microphone opening, or clean it gently with a thin, blunt object. Be careful not to damage the
microphone!
The device does not communicate with the network or cannot be paired
Check the network connectivity, or reset the device (according to point no. 4) and repeat the network pairing process.
Do not dispose with domestic waste. Use special collection points for sorted waste. Contact local authorities for informa-
tion about collection points. If the electronic devices would be disposed on landll, dangerous substances may reach
groundwater and subsequently food chain, where it could aect human health.
Emos spol. s r. o. declares that the H2014 is in compliance with the essential requirements and other relevant provisions of Direc-
tive.The device can be freely operated in the EU. The Declaration of Conformity can be found at http://www.emos.eu/download.
