Eneo IEP-63M2812M0A User manual

EN
User Manual
1/2.8” Network Dome, PTZ,
Day&Night, 2048x1536, 2.8-12
mm, Infrared, 12VDC, PoE, IP66
IEP-63M2812M0A

2
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EX-
POSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY
METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER
OPENNINGS ON THE EQUIPMENT.
CAUTION
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equilateral triangle, is in-
tended
to alert the user tothe presence of dangerous voltage within the products
enclosure that
maybeof sufficientmagnitude toconstitutearisk of electric shock
to persons.
The exclamation point within an equilateral triangle is intended to alert the user
to the
presence of important operating and maintenance (servicing) instructions
in the litera-
ture accompanying theproduct.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RISK OF ELECTRICSHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICABLE PARTSINSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL

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FCC COMPLIANCE STATEMENT
CE COMPLIANCE STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful inter-
ference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC INFORMATION: This equipment has been tested and found to
comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commer-
cial environment. This equipment generates, uses, and can radiate radio fre-
quency energy and, if not installed and used in accordance with the in-struc-
tion manual, may cause harmful interference to radio communications.Opera-
tion of this equipment in a residential area is likely to cause harmful in-terfer-
ence in which case the user will be required to correct the interference at
his own expense.
CAUTION: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil nume
`
rique de la classe A est conforme a
´
la norme NMB-003 du
Canada.
WARNING
This is a Class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate
measures.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

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IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus nearwater.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturers in-
structions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produceheat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two blades
and a third grounding prong. The wide blade or the third prong are provided for your safe-
ty, If the provided plug does not fit into your outlet, consult an electrician for replacement of
the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, conve-
nience receptacles, and the point where they exit from theapparatus.
11. Only use attachments/accessories specified by themanufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified
by the manufacturer, or sold with the apparatus. When a cart is used.
Use caution when moving the cart/apparatus combination to avoid in-
jury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for
long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is re-
quired when the apparatus has been damaged in any way, such as
power-supply cord or plug is damaged, liquid has been spilled or
ob-
jects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does
not operate normally, or has beendropped.
15. CAUTION −THESE SERVICING INSTRUCTIONS ARE FOR USE BY QUALIFIED
SERVICE PERSONNEL ONLY. TO REDUCE THE RISK OF ELECTRIC SHOCK DO
NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE
OPERATING IN- STRUCTIONS UNLESS YOU QRE QUALIFIED TO DOSO.
16. Use satisfy clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed Class 2 pow-
er source only.
17. ITE is to be connected only to PoE networks without routing to the outsideplant.

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Contents
1Introduction 6
1.1 Components 6
1.2 Key Features 7
2Installation 8
2.1 Overview 8
2.2 Connection 10
2.3 Resetting to the factory default settings 11
2.4 Network Connection & IP assignment 12
3Operation 13
3.1 Access from a browser 13
3.2 Access from the internet 14
3.3 Setting the admin password over a secure connection 14
3.4 Live View Page 15
3.5 Playback 17
3.6 Network Camera Setup 19
3.6.1 Basic Configuration 19
3.6.2 Live View 23
3.6.3 Video & Image 24
3.6.4 Audio 33
3.6.5 Event 35
3.6.6 System 59
3.7 Help 80
AAppendix 81
A.1 Troubleshooting 81
A.2 Alarm Connection 82
A.3 Preventive Maintenance 82
A.4 System Requirement for Web Browser 83
A.5 General Performance Considerations 83
A.6 Further Information 83
A.7 Open Source Software 83
A.8 Product Specfication 84

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1 Introduction
The network camera supports the network service for a sensor image with progressive scan, which
can be monitored on a real-time screen regardless of distances and locations. By us-
ing its dedi-
cated program, many users are able to have an access to the network camera
at once or a single
user can monitor various network cameras at the same time. It also
enables users to play, store
and retrieve a monitoring image by using a PC. All the settings
and real-time monitoring screens
are also provided through an access to theweb.
The network camera is fully featured for security surveillance and remote monitoring needs.
It is
based on the DSP compression chip, and makes it available on the network as real-time,
full frame
rate Motion JPEG and H.264 videostreams.
The alarm input and alarm output can be used to connect various third party devices, such
as,
door sensors and alarmbells.
1.1 Components
This system comes with the followingcomponents;
Network Camera 1
Installation Guide/CD 1
Template Sheet 1
Accessory Kit 1
Note 1. Check your package tomake sure that you received the complete system, includ- ing all
components listed above.
Note 2. Adapter for DC 12V is not supplied.

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1.2 Key Features
• Brilliant video quality
The network camera offers the highly efficient H.264 video compression, which drasti-
cally reduces bandwidth and storage requirements without compromising imagequal-
ity. Motion JPEG is also supported for increased flexibility.
• Wide Dynamic Range
The network camera providesWDR (Wide Dynamic Range) that improves video
exposure quality in scenes with high contrast between bright and dark areas in the
video, for example a shady area and a sunny area in the same scene.
• Dual or Triple Streams
The network camera can deliver dual or triple video streams simultaneously using
H.264 and Motion JPEG. This means that several video streams can be configured
with different compression formats, resolutions and frame rates for different needs.
• Intelligent video capabilities
The network camera includes intelligent capabilities such as enhanced video motion
detection. The network cameras external inputs and outputs can be connected to de-
vices such as sensors and relays, enabling the system to react to alarms andactivate
lights or open/closedoors.
• Improved Security
The network camera logs all user access, and lists currently connected users. Also, its
full frame rate video can be provided overHTTPS.
• PoE (Power over Ethernet)
This network camera can be powered through PoE (IEEE802.3af), which simplifies
installation since only one cableis neededforcarrying power, as well as video controls.
• ONVIF Certificate
This is a global interface standard that makes it easier for end users, integrators,con-
sultants, and manufacturers to take advantage of the possibilities offered by network
video technology. ONVIF enables interoperability between different vendor products,
increased flexibility, reduced cost, and future-proofsystems.
• Micro-SD Recording support
The Network Camera also supports a micro-SD memory slot for local recording with
removable storage of type SDHC and SDXC.
• Audio support
The Network Camera also supports two-wayaudio.

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2 Installation
For the operation of the Network Camera, it is necessary to connect a network cable for
data transmission, power connection from supplied power adapter. Depending on operation
methods, it is possible to connect an alarm cable additionally. For its fixation on different
locations, please consult with aninstaller.
2.1 Overview
• Dimension
Dimensions Unit: mm
• Extension Cable
NO
Item
Description
1 RJ-45
Ethernet, RJ-45 port compatible
with 10/100Mbps PoE Modular Jack
2 DC Jack Main Power, DC Jack, DC12V
3
AI: Alarm In
Alarm input and output, 3pin terminal
G: GND
AO: Alarm Out
4
MIC: Audio In
Audio line input, 2pinterminal
G: GND
5
SPK: Audio Out
Audio line output, 2pinterminal
G: GND

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• Installing & Adjusting Camera
Carefully remove the contents from the box.
1. Make mounting holes and cable hole in the place(ceiling or wall) to which this dome.
Camera is installed using the template sheet.
Do NOT try to pan and tilt the camera head manually by hand.
The camera pan/tilt gear can be damaged.

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2.2 Connection
• Micro SD memory slot on the BottomBoard
Remove the cap at bottom of the camera to insert the SD memorycard.
• Connecting to the RJ-45
Connect a standard RJ-45 cable to the network port of the network camera. Generally
a cross-over cable is used for directly connection to PC, while a direct cable is used for
connection
to a hub. You can also use a router featuring PoE (Power over Ethernet) to
supply power to the
camera.
• Connecting Alarms
AI(Alarm In): You can use external devices to signal the network camera to react on
events. Mechanical or electrical switches can be wired to the AI (Alarm In) and G
(Ground)
connectors.
G(Ground): Connect the ground side of the alarm input and/or alarm output to the G
(Ground)
connector.
AO(Alarm Out): The network camera can activate external devices such as buzzers
or lights.
Connect the device to the AO (Alarm Out) and G (Ground)connectors.
• Connecting the Power
Connect the power of 12 VDC 450mA for the network camera. Connect the positive
(+) pole to the ‘+’ position and the negative (-) pole to the ‘-’ position for the DC power.
– Be careful not to reverse the polarity when connecting the power cable.
– A router featuring PoE (Power over Ethernet) can also be used to supply power to the
camera.
– For the power specifications, refer to the Appendix, Product Specification.
– If PoE and 12 VDC are both applied, the camera will be supplied with power from PoE.
• Connecting Audio
Connect Speaker to Audio line output and external Mic to Audio input line.

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2.3 Resetting to the factory default settings
To reset the network camera to the original factory settings, go to the Setup > System >
Mainte-
nance web page (described in “System > Maintenance” of Users Manual) or use the
Reset button
on the network camera inside the bottomcap.
• Using the Reset button:
Follow the instructions below to reset the network camera to the factory default settings us-
ing
the Reset button.
2. Switch off the network camera by disconnecting the power adapter.
3. Open the top cap.
4. Press and hold the Reset button with a straightened paperclip while reconnecting
the power.
5. Keep the Reset button pressed until the Status indicatorblink.
6. Release the Resetbutton.
7. When the Power Indicator changes to Green (may take up to 40 seconds), the pro-
cess is complete and the network video camera has beenreset.
8. The network camera resets to factory defaults and restarts after completing the facto-
ry reset.
9. Close the bottom cap tightly to ensurewaterproof.
CAUTION: When performing a Factory Reset, you will lose any settings that have been
saved. (Default IP192.168.1.10)

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2.4 Network Connection & IP assignment
The eneo scanning device tool is used to locate all eneo network cameras in a local network. The
tool does not need to be installed with a setup program. The program exe-file can be started directly
from the CD with a simple double click to use the program.
After pushing the button „Find eneo devices“ you will get a list of cameras connected to the local
network. Highlight your camera in the list and open a context menu with a click of the right mouse
button.
Select the „Editing the camera IP address“ option to open a window for setting the cameras IP prop-
erties. When you are done click the „Activate“ button to update the camera settings. For further in-
formation, please refer to the eneo Scan Device Tool Quick Start Guide.

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3 Operation
The network camera can be used with Windows operating system and browsers. The rec- om-
mended browsers are Internet Explorer, Safari, Firefox, Opera and Google Chrome with
Windows.
NOTE: To view streaming video in Microsoft Internet Explorer, set your browser to allow
Ac-
tiveX controls.
3.1 Access from a browser
• Start a browser (Internet Explorer).
• Enter the IP address or host name of the network camera in the Location/Address field
of your browser.
• You can see a starting page. Click Live View, Playback, or Setup to enter web page.
• The network cameras Live View page appears in yourbrowser.

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3.2 Access from the internet
Once connected, the network camera is accessible on your local network (LAN). To access
the
network camera from the Internet you must configure your broadband router to allow
incoming
data traffic to the network camera. To do this, enable the NAT traversal feature,
which will attempt
to automatically configure the router to allow access to the network cam-
era. This is enabled from
Setup > System > Network > NAT. For more information, please
see “ System > Network > NAT” of
User’s Manual.
3.3 Setting the admin password over a secure connection
To gain access to the product, the password for the default administrator user must be set.
This is
done in the “Admin Password” dialog, which is displayed when the network camera
is accessed for
the setup at the first time. Enter your admin name and password, set bythe
administrator.
NOTE: The default administrator user name and password is “admin”. If the password is
lost, the
network camera must be reset to the factory default settings. Please see “Resetting
to the factory
defaultsettings.”
Toprevent network eavesdropping when setting the admin password, this can be done via
an en-
crypted HTTPS connection, which requires an HTTPS certificate (see NOTEbelow).
Toset the
passwordviaastandardHTTPconnection, enter itdirectlyinthefirst dialogshown
below. To set the
password via an encrypted HTTPS connection, please see “System
>Security >HTTPS” of User’s Manual.
NOTE: HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the
traffic be-
tween web browsers and servers. The HTTPS certificate controls the encrypted
exchange of in-
formation.

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3.4 Live View Page
The Live View page comes in several screen modes. Users are allowed to select the most suitable
one out of those modes. Adjust the mode in accordance with your
PC specifications and monitoring
purposes.
1) General controls
Live ViewPage Playback Page Setup Page Help Page
The video drop-down list allows you to select a customized or pre-
pro-
grammed video stream on the Live View page. Stream profiles are con-
figured
under Setup > Basic Configuration > Video & Image. For more in-
formation,
pleasesee “Basic Configuration>Video&Image” of User’s
Manual.
The resolution drop-down list allows you to select the most suitable one out
of vid-
eo resolutions to be displayed on Live View page.
The protocol drop-down list allows you to select which combination of pro- tocols
and methods to use depending on your viewing requirements, and
on the
properties of your network.

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2) Control toolbar
The live viewer toolbar is available in the web browser page only. It displays the following buttons:
The Stop button stops the video stream being played. Pressing the key againtoggles the start
and stop. The Start button connects to the network camera or starts playing
a video stream.
The Pause button pauses the video stream being played.
The Snapshot button takes a snapshot of the current image. The location where the
image is
saved can be specified.
The Digital Zoom button activates a zoom-in or zoom-out function for video image on
the live
screen.
The Full Screen button causes the video image to fill the entire screen area. No other
windows
will be visible. Press the ‘Esc’ button on the computer keyboard to cancel full
screen view.
The Manual Trigger button activates a pop-up window to manually start or stop the event.
The PTZ button activates a pop-up window for Pan and Tilt control.
The Lens Control button allows user to control Zoom and Focus manually. (This Icon appears
for motorized lens model only.)
The Smart Focus button activates smart focus function which set the focus to the opti-
mum position. (This Icon appears for motorized lens model only.)
The Relay Output button manually triggers relay out. (This Icon appears only if “En- able
alarm out” is selected in “Event Out - AlarmOut”.)
The VCA button shows/hides VCA rule setting and detected objects.
The Speaker button activates/deactivates externalspeaker.
The Mic button activates/deactivates microphoneinput.
Use this scale to control the volume of the speakers and microphones.
3) Video Streams
The network camera provides several images and video stream formats. Your require- ments and
the properties of your network will determine the type youuse.
The Live View page in the network camera provides access to H.264 and Motion JPEG
video
streams, and to the list of available video streams. Other applications and clients
can also ac-
cess these video streams/images directly, without going via the Live View
page.

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3.5 Playback
The Playback window contains a list of recordings made to the memory card. It shows each
record-
ing’s start time, length, the event type used to start the recording, calendar and time
slice bar indi-
cates if the recording is existed ornot.
The description of playback window follows.
(1) Video Screen
You can see the video screen when playing the video clip in the Micro SDmemory.
(2) Playback Buttons
To view a recording data in the SD local storage, select it from the list and click the Play-
backbuttons.
Go to the first: go to the beginning of the videoclip.
Fast backward play: fast play backward of the video clip.
Backward play: play backward of the videoclip.
Step backward play: go back one frame of the video clip.
Pause: pause playback of the videoclip.
Step forward play: go forward one frame of the video clip. For-
ward Play: play forward the videoclip.
Fast forward play: play fast forward of the video clip. Go
to the last: go to the end of the videoclip.
Clip copy: copy the video clip.
Zoom In: zoom in the video clip.
Full Screen: display full screen of thevideo.

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(3) Time Chart
Display an hour-based search screen for the chosen date. If there is recording data, a blue sec-
tion will be displayed on a 24-hour basis. If you select a particular hour in the
chart, a yellow
square on the hour will bedisplayed.
(4) Speaker Control Bar
Use this scale to control the volume of thespeakers.
(5) Search Calendar
Search results from the SD local storage in the network camera connected are displayed monthly.
If there is a recorded data for a particular date, a blue square on the date will be
displayed. If you
select a particular date in the calendar, a yellow square on the datewill
bedisplayed.
(6) Play Time
Displays time of the videoplaying.
(7) Event SearchWindow
Select a search option in the drop-down list and click GO button. You can also enter the time
period for searching. If you click Start Date or End Date zone, displays Search
Calendar.
(8) Event List Window
Event List displays the event(s) that were recorded in the SD local storage. Select a list and click
the play button. The video clip will beplayed.

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3.6 Network Camera Setup
This section describes how to configure the networkcamera.
Administrator has unrestricted access to all the Setup tools, whereas Operators have access
to the
settings of Basic Configuration, which are Live View, Video & Image, Audio, Event,
Dome Con-
figuration, andSystem.
You can configure the network camera by clicking Setup either in the first connection page
or the
top second-right button of the Live View page. Accessing the network camera from a
computer for
the first time opens the Admin Password dialog box. Enter your administrator
or operator id and
password to get into setuppage.
NOTE: If the password is lost, the network camera must be reset to the factory default set-
tings. Please see “Resetting to the Factory DefaultSetting”.
3.6.1 Basic Configuration
You can see the device information in this informationpage.

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1) Users
User access control is enabled by default. The administrator can set up other users, by
giving
user names and passwords. It is also possible to allow anonymous viewer login,
which means
that anybody may access the Live View page, as described below:
The user list displays the authorized users and user groups (levels):
User Group
Authority
Guest
Provides the lowest level of access, which only allows access
to the Live Viewpage.
Operator
An operator can view the Live View page, create and modify
events, and adjust certain other settings. Operators have no
access to SystemOptions.
Administrator
An administrator has unrestricted access to the Setuptools
and can determine the registration of all otherusers.
• Enable anonymous viewer login: Check the boxto use the webcasting features. Re-
fer to “ Video & Image 3) Webcasting” for more details.
Please refer to “ System 2) Security Users” for more details about User setup.