EnGenius EDS5255 User manual

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Business Solutions
2Megapixel Full HD Wireless Bullet Network Camera
EDS5255

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Table of Content
1. Product Overview.................................................................................................................................................................................................6
1.1. Introduction ................................................................................................................................................................................................. 6
1.2. Read Before Using ........................................................................................................................................................................................ 7
1.3. Key Features.................................................................................................................................................................................................8
1.4. Package Contents.........................................................................................................................................................................................9
1.5. Physical Description ...................................................................................................................................................................................10
2. Installation ......................................................................................................................................................................................................... 11
2.1. Hardware Setup ......................................................................................................................................................................................... 11
2.2. Wall Mount ................................................................................................................................................................................................15
2.3. IP Camera Connection................................................................................................................................................................................ 17
2.3.1. Connecting via Ethernet Cable................................................................................................................................................................... 18
3. Accessing the Camera after Installation............................................................................................................................................................. 19
3.1. Managing using PC or Laptop .................................................................................................................................................................... 20
3.1.1. EnViewer Finder ........................................................................................................................................................................................ 20
3.1.1.1. EnViewer Finder: DDNS ..................................................................................................................................................................... 28
3.1.1.2. EnViewer Finder: Config .................................................................................................................................................................... 30
3.1.1.3. EnViewer Finder: Upgrade.................................................................................................................................................................33
3.1.1.4. EnViewer Finder: Reset...................................................................................................................................................................... 34
3.1.1.5. EnViewer Finder: Reboot................................................................................................................................................................... 35
3.1.2. Web Browser..............................................................................................................................................................................................36

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3.2. Manage using Tablet or Mobile Phones ....................................................................................................................................................38
4. First Time Basic Settings .................................................................................................................................................................................... 39
4.1.1. Setting the Interface Language ..................................................................................................................................................................44
4.1.2. Changing the Camera Name ......................................................................................................................................................................45
4.1.3. Setting the Camera Time ........................................................................................................................................................................... 47
4.1.4. Setting the Storage Folder ......................................................................................................................................................................... 48
4.1.5. Adding a User Account ............................................................................................................................................................................... 49
5. User Interface.....................................................................................................................................................................................................50
5.1. Navigation Panel ........................................................................................................................................................................................ 51
5.2. Live View Settings ......................................................................................................................................................................................54
5.3. Main Menus ............................................................................................................................................................................................... 57
5.4. System........................................................................................................................................................................................................59
5.4.1. Status.......................................................................................................................................................................................................... 60
5.4.2. Service Port ................................................................................................................................................................................................ 61
5.4.3. Time ...........................................................................................................................................................................................................62
5.4.4. PC Storage Path..........................................................................................................................................................................................63
5.4.5. Firmware ....................................................................................................................................................................................................64
5.4.6. Backup........................................................................................................................................................................................................ 67
5.4.7. Reboot/Reset to Default ............................................................................................................................................................................ 72
5.4.8. Language .................................................................................................................................................................................................... 73
5.5. Network ..................................................................................................................................................................................................... 74
5.5.1. IP Configuration .........................................................................................................................................................................................75
5.5.2. EnGenius Cloud Service ............................................................................................................................................................................. 79

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5.5.3. UPnP...........................................................................................................................................................................................................84
5.6. Wireless......................................................................................................................................................................................................85
5.6.1. Basic ...........................................................................................................................................................................................................85
5.6.2. WPS ............................................................................................................................................................................................................ 88
5.6.3. AP Profile.................................................................................................................................................................................................... 90
5.7. Media .........................................................................................................................................................................................................91
5.7.1. Video.......................................................................................................................................................................................................... 92
5.7.2. Camera .......................................................................................................................................................................................................94
5.7.2.1. Light Setting .......................................................................................................................................................................................95
5.7.2.2. Flicker Control ....................................................................................................................................................................................98
5.7.2.3. Mirror.................................................................................................................................................................................................99
5.7.2.4. Day/Night Mode............................................................................................................................................................................... 101
5.7.3. Advanced.................................................................................................................................................................................................. 102
5.7.4. Privacy Mask ............................................................................................................................................................................................ 104
5.8. Event Management..................................................................................................................................................................................105
5.8.1. Event Control............................................................................................................................................................................................106
5.8.1.1. Motion Detection.............................................................................................................................................................................109
5.8.1.2. Tampering Detection................................................................................................................................................................................ 112
5.8.1.3. Event Action .....................................................................................................................................................................................113
5.9. Event Server .............................................................................................................................................................................................115
5.9.1. Network Storage ......................................................................................................................................................................................117
5.9.1.1. NFS (Network File System)...............................................................................................................................................................118
5.9.1.2. SAMBA..............................................................................................................................................................................................119

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5.9.2. FTP (File Transfer Protocol) ......................................................................................................................................................................120
5.9.3. E-mail Alerts.............................................................................................................................................................................................121
5.10. Storage Info..............................................................................................................................................................................................123
5.9. User Management ...................................................................................................................................................................................124
5.10.1. Add User................................................................................................................................................................................................... 126
5.10.2. Edit User ................................................................................................................................................................................................... 127
5.10.3. Delete User...............................................................................................................................................................................................129
5.10.4. Push Message Mobile List........................................................................................................................................................................131
6. Camera Connecting to EnGenius Router .........................................................................................................................................................132
5.11. Enable Router Storage Function ..............................................................................................................................................................135
5.12. Camera Profile..........................................................................................................................................................................................139
5.12.1. Add Profile................................................................................................................................................................................................ 139
5.12.2. Edit Profile................................................................................................................................................................................................142
5.12.3. Delete Profile ........................................................................................................................................................................................... 143
5.12.4. Synchronize ..............................................................................................................................................................................................144
5.13. Fine Tune Camera Configuration set by the Router.................................................................................................................................145
5.14. Access the Media files on the Router ......................................................................................................................................................146
5.14.1. Using web browser...................................................................................................................................................................................146
5.14.2. Using Windows File Explorer ...................................................................................................................................................................150
6. Camera Connecting to Other Router ...............................................................................................................................................................153
7. Application Guide.............................................................................................................................................................................................154
7.1. Example: Remote Surveillance and Motion Detection. ........................................................................................................................... 155
7.1.1. Step 1: Choose Event Control................................................................................................................................................................... 156

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7.1.2. Step 2: Configure Motion Detection........................................................................................................................................................ 157
7.1.3. Step 3: Configure Event Action ................................................................................................................................................................ 158
8. Trouble Shooting ..............................................................................................................................................................................................159
8.1. Viewing Your Video..................................................................................................................................................................................159
8.2. Networking...............................................................................................................................................................................................161
8.3. Security and Privacy.................................................................................................................................................................................162
8.4. Cloud Video Services................................................................................................................................................................................163
9. Appendix .......................................................................................................................................................................................................... 164

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1.Product Overview
The EDS5255 is a 2-Megapixel Day & Night wireless Bullet Network Camera which adds surveillance capability to a variety of network
environments. With a built-in removable mechanical IR-cut filter, it helps users keep an eye on what matters and get notified by what just
happened on demand allowing 24/7 monitoring remotely.
It features LED Infrared Night Vision with automatic activation system. Megapixel HD with High speed H.264 encoding ensures high quality
image recording without losing any details. Infrared Night Vision feature can assist to deliver 24/7 non-stop monitoring. With the support of
patented EnGenius Cloud service, users can monitor their surveillance networks remotely in real time any time anywhere on any computer or
on iOS or Android based mobile devices using EnGenius APPs.
1.1. Introduction
This document will guide you through detail steps for EDS5255 installation and both basic and advanced configurations. Familiarizing with
the product features can help you to fully utilize the camera for various application scenarios. Please note that the product feature may
improve over time, be sure to check out the latest firmware and user’s manual for most updated changes on EnGenius web site.
Thank you for choosing EnGenius products.

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1.2. Read Before Using
For users’ convenience, the camera is configured with DHCP enabled by default which allows the camera to get an IP address for itself
automatically. This applies to majority of the surveillance network settings. However, if you are connecting the product in an office (or any
public setting), you may need to consult the IT department in charged for IP setting detail to avoid IP address conflict.
Like all electronic devices, do not install the product in hazardous environment where humidity or temperature is high to avoid danger.
This camera is designed for IP66 waterproof usage; when the camera is wall-mount installed, please secure the camera and wires in place to
prevent it from dangling.

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1.3. Key Features
Megapixel HD Resolution to Deliver Quality Streaming on A Variety of Mobile Devices and PCs
LED Infrared Night Vision up to 82 Feet (25 Meters) with Automatic Activation System
Wireless N Network Compliant with Optimum Wi-Fi Performance
Supports Simultaneous Dual-Stream Recording with High Speed H.264 Encoding
Multiple Storage Options—Samba/FTP Client to Save to an External Storage
Supports Push Message and Play Back on Smart Devices triggered by Motion
EnGenius Cloud Services Supported (Apps and Web-based Services)

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1.4. Package Contents
The package should contain all of following items shown below.

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1.5. Physical Description

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2.Installation
2.1. Hardware Setup
Before installing the camera, please make sure the camera is properly configured and tested before hardware installation especially if it is
mounted on a wall. Please also make sure the power outlet is available near the installation site.
I. Basic Connection (without PoE)
A) Connect the camera to a switch via Ethernet Cable.
B) Connect the supplied power cable from the camera to the power outlet.

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II. Power over Ethernet (PoE) Connection
A) When connecting to PoE-Enabled Switch:
The camera is PoE compliant, please connect the Ethernet Port from the Cable Harness to a PoE-enabled Switch using single Ethernet
Cable.

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B) When connecting to a non-PoE Switch:
Connect the camera to a non-PoE Switch via PoE Injector (optional).

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2.2. Wall Mount
Locate an area on the wall and make sure the area is capable of supporting the weight of camera.
Mark and drill pilot holes aligning to the screw holes at the base of mounting bracket.
Insert the plastic anchors into the pilot holes, and align the holes at the base of the bracket with plastic anchors.
Once aligned, insert the provided screws through the holes at the base of camera bracket and ensure the cable is seated in the cable
channel. Screw and tighten the bracket in place.

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Please loosen the screw-A/B before you turn the camera housing to do vertical and rotation. Align the camera to the correct field of view and
tighten the screw-A/B to lock it into the place.

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2.3. IP Camera Connection
Before setting up the camera with your router, please ensure the Internet is ready. When camera is configured with the router with
Internet connection, you can then access the camera through the Internet anytime anywhere. This section will guide you through the
connection setup. Please follow the following guide step by step to setup the connection between your camera and the router. There are two
ways to establish connection between the camera and router: Wired (Ethernet) and Wireless (Wi-Fi).
PoE / Gateway / Router
Modem
Internet
WAN
Ethernet
Wi-Fi

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2.3.1. Connecting via Ethernet Cable
Connect the camera to the router on the LAN ports with a network RJ45 Ethernet cable (shown below). You may use the cable that came
with the package for initial setup; however, you may be required to switch to wireless setting or purchase a longer cable to extend the camera
for longer range. As a rule of thumb, if your camera is close enough to the router use Ethernet cable if possible for optimized result; and for
wall mount installation, it’s best to adopt wireless setup. You can choose either way for the application you find suitable.
Internet
Gateway / Router
Modem
WAN
RJ-45 Ethernet Cable

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3.Accessing the Camera after Installation
There are several ways to get access to your camera on your network. You should probably have a setup similar to the following diagram.
You can manage the camera using your PC, Laptop, Tablet or iOS/Android based on mobile phone; we will call it management station in the
following context. The key point is that management station and the camera must be connected under the same subnet.
Management
Station
Gateway / Router
Ethernet
Wi-Fi
Wire Setup
Wireless Setup