Enso PGT User manual

Model PGT
OWNER’S MANUAL
Installation & Operation
Serial No
-1-

FOR Service or Questions Call 1-844-395-4587
Table of Contents
Safety & Warranty Warnings....................................................01
Parts List................................................................................... 03
Electronics Quick Reference Guide...................................... 04
Installation Guide..................................................................... 05
Remote Control Instructions….................................................06
Synchronizing Two Bases......................................................... 07
Headboard Bracket Installation Guide....................................08
Troubleshooting........................................................................ 09
-2-
-2-

—1—
FOR Service or Questions Call 1-844-395-4587
Safety & Warranty Warnings
READ THE FOLLOWING INFORMATION CAREFULLY BEFORE USING THIS PRODUCT
If unable to understand warnings, cautions, and/or instructions, contact the dealer or technical personnel
if applicable, before attempting to use the equipment. Otherwise, injury or damage may result.
SAFETY WARNINGS:
• Do not use bed outdoors.
• Do not use bed near explosives.
• Using bed with oxygen administering equipment other than the
nasal masked type creates a possible fire hazard.
• When using nasal or masked type administering equipment, route
and secure oxygen or air tubing properly to ensure that tubing does
not become entangled or damaged during normal operation of the
bed.
• Use caution when having liquids in or around the bed to ensure no
spilling occurs. In case of spillage, stand in a dry, clean area of the
floor and unplug the bed immediately. Clean up spill and allow the
area around bed to dry thoroughly before using the electric controls
again. Do not eat or drink hot liquids while operating thebed.
• This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instructions concerning use of the appliance by a
person responsible for their safety.
• Do not allow children or individuals with disabilities to operate the
bed without adult supervision.
• Do not allow any person or pet under the bed at any time.
• During bed operation, make sure body is positioned within the
confines of the bed. Do not place extremities over the sides of the
bed when operating bed functions.
WARRANTY WARNINGS:
Do not open or tamper with motors, or remote. The warranty will be
void if the internal workings of these components are tampered with.
RADIO FREQUENCY: 2.4 GHz
Product Rating:
The motors are not designed to operate continuously for more than
[2] minutes in an [18] minute time period or approximately 10% duty
cycle. Attempting to circumvent or exceed this rating will shorten the
life expectancy of the foundation and may void the warranty.
Operating Information:
• After power foundation assembly is completed, operate remote
control to ensure proper functions.
• Keep moving parts free of obstruction during bed operation
(including sheets, clothing, tubing, wiring, and products using electric
power cords).
• Distribute body weight evenly over bed surface. Do not place entire
weight on head or foot sections of the bed during repositioning and
entering or exiting bed.
Hospital Use Disclaimer:
This power foundation is designed for residential use only. It is
not approved for hospital use and does not comply with hospital
standards.
Weight Limits:
This product is not rated to support weights in excess of 650 pounds
inclusive of the mattress and bedding. The bed will structurally
support this weight, provided it is evenly distributed across the
foundation. The power foundation is not designed to support or
lift this amount in the head or foot sections alone. Exceeding this
weight restriction could damage the bed and/or cause injury and will
void the warranty.
FCC COMPLIANCE:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
To comply with the FCC RF exposure requirements, no change to the antenna or the device is permitted. Any change to the antenna or the
device could result in the device exceeding the RF exposure requirement and void user’s right to operate the device.
-3-

—2—
FOR Service or Questions Call 1-844-395-4587
Safety & Warranty Warnings
WARRANTY ADJUSTABLE BASES
In the warranty: “Adjustable base” means the adjustable bed
foundation sold by KI to an authorized dealer. The “adjustable base”
does not include the mattress. “Purchaser” and “You” both mean
the consumer who is the original purchaser of this adjustable base
produced by KI. This warranty is not transferable. “Warranty
Commencement Date” means the date You purchased a new and
unused KI adjustable base. KI warrants this adjustable base to You
on the terms and over the reducing periods of time set out below.
All warranty claims require notice from You to be given to KI in the
manner set out below, and to be received by KI inside the
applicable warranty time period.
1 YEAR FULL WARRANTY
For the 1st year from the Warranty Commencement Date, your
adjustable base is warranted against non-excluded defects in KI’s
workmanship or materials. During the 1st year from the Warranty
Commencement Date, KI will repair or replace (at no cost to You)
any defective adjustable base part, and KI will pay all authorized
labor associated with the repair or replacement of any parts found
to be defective. In the case where adjustable base needs to be
replaced, KI does not cover or pay for any part of transportation
costs.
ADDITIONAL TERMS AND CONDITIONS
EXCLUSIONS:
This warranty does not apply; (a) to any damage caused by You;
(b) if there has been any repair or replacement of adjustable base
parts by an unauthorized person; (c) if the adjustable base has
been mishandled (whether in transit or by other means),
subjected to physical or electrical abuse or misuse, or
otherwise operated in any manner inconsistent with the
operation and maintenance procedures outlined in the Owner’s
Manual and this warranty; (d) to damage to mattresses, fabric,
cables, electrical cords or items supplied by dealers (contact the
dealer for warranty information on these items); (e) if there has
been any modification of the adjustable base without prior
written consent by KI; or (f) to costs for unnecessary service calls,
including costs for in-home service calls solely for the purpose of
educating You about the adjustable base or finding a satisfactory
power connection.
This warranty will be void if either the recommended weight
restriction is not followed which is 650 total lbs. including persons,
mattresses, and bedding materials, for non-manufactured defects,
or if any modifications are made to the adjustable base.
This warranty will only apply to the original purchaser and will be
void to a subsequent owner.
Any repairs to or replacement to Your adjustable base or its
components under the terms of this limited warranty does not
extend the applicable warranty from the Warranty
Commencement Date. This time limitation may not apply in some
jurisdictions, including the Province of Quebec. The decision to
repair or to replace defective parts under this warranty shall be
made, or cause to be made, by KI at its option and in its sole
discretion.
There shall be no liability on the part of KI for any special, indirect,
incidental, or consequential damages or for any other damage,
claim, or loss not expressly covered by the terms of this warranty.
This limited warranty does not include reimbursement for
inconvenience, removal, installation, setup time, loss of use,
shipping, or any other costs or expenses. KI and its service
technicians will not be responsible for moving furniture or any
other items not attached to the adjustable base in order to
perform service on the adjustable base.
It is the sole responsibility of You to provide adequate space and
accessibility to the adjustable base. In the event that the
technician is unable to perform service due to lack of accessibility,
the service call will be billed to You and the service will have to be
rescheduled.
KI makes no other warranty whatsoever, express or implied, and
all implied warranties of merchantability and fitness for a
particular purpose are disclaimed by KI and excluded from this
agreement.
Some American States do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or
exclusion may not apply to You. This warranty gives You specific
legal rights, and You may also have other rights, which may vary
from jurisdiction to jurisdiction. This warranty is valid in all 50
American states and the District of Columbia.
-4-

—3—
FOR Service or Questions Call 1-844-395-4587
Parts List
All electronics and components that need to be installed are located in boxes under the foundation or
attached to the frame. Before discarding the packing materials, ensure that all the parts are accounted for.
WIRED REMOTE RETAINER BAR (with 2 retainer clips)
10" LEGS POWER CORD
POWER SUPPLY BOX
OPTIONAL EQUIPMENT (OPTIONAL)
SPLITTER CABLE (included with Twin XL size only)
-5-

—4—
WIRELESS OVERVIEW
Head Motor
FOR Service or Questions Call 1-844-395-4587
Electronics Quick Reference Guide
Pairing Button
Remote
Power Supply
Power Cord
Head Motor
Head Motor
-6-

—5—
FOR Service or Questions Call 1-844-395-4587
Installation Guide
STEP
Two people are
required to assemble
this adjustable base.
STEP
Open the carton in the flat
position, bottom facing
up to avoid damage.
STEP
Remove folded bed base from the box and
carefully unfold the base. Set it on its side
with the base half-way open.
Take caution to avoid pinning fingers or
any underside wires along the hinge.
STEP
Open the accessories box and ensure all accessories are included
(see pages 6-7).
With two (2) to four (4) people, lift
the bed by the outer frame and
turn it over so the mattress side
is facing up. Take caution not to
lift the bed by any moving parts,
the retainer bar, or to use the legs
as pivot points causing angled
pressure as this may cause
damage. Avoid dragging the base
across the floor.
STEP
STEP
STEP
5
1
6
Connect the remote cord into the
receptacle cord on the underside of
the base.
2
7
To complete assembly, plug the
power cord into the wall outlet and
use remote to test functionality.
3
To install the six (6) legs, thread the bolt of
the leg into the frame and tighten by hand.
4
Uncoil the input power cord (connected
to the control box on the underside of the
base) and plug it into the power supply
box.
-7-

—6—
FOR Service or Questions Call1-844-395-4587
Remote Control Instructions
OVERVIEW
All of the functions of the bed, explained here, can be operated with the remote control. Ensure that the remote is plugged into the receiving cord
located at the bottom of the base.
HEAD arrows raise and lower the head section of the base.
HEAD CONTROL
(Raise)
HEAD CONTROL
(Lower)
-8-

—7—
FOR Service or Questions Call 800xxxxx
FOR Service or Questions Call 1-844-395-4587
Synchronizing Two Bases
For Twin XL bases only
OVERVIEW
Two Twin XL bases may be placed next to each other to form a King. Both sides can be operated independently with their own remotes or, if
desired, a single remote can be used with both bases. Using a single remote for both bases will result in the bases moving jointly.
TO SYNC REMOTE TO TWO BASES:
STEP
Ensure both bases (A & B) are plugged into a power source and
both in the flat position.
STEP
Using the splitter cable (included with Twin XL bases only) plug both
cables into each base (A & B). Finish by attaching the last cord to
one remote. The bases should now be controlled by one remote.
SYNCHRONIZING TWO BASES
1
2
-9-

—8—
FOR Service or Questions Call 1-844-395-4587
Headboard Bracket Installation Guide
Headboard brackets are an optional accessory and are not included.
Metal Bracket - A (2pcs)
Metal Bracket - B (2pcs)
M8*40 Screw (8pcs)
Washer (8pcs)
Flange Nut (8pcs)
Spanner (1pc)
Allen Spanner (1pc)
STEP
The headboard bracket will have 3 long slots to accommodate any
frame type. Align the appropriate slots on the bracket with the holes
on the bed. Use M8*40 screw, washer and flange nut to secure the
bracket. Make sure the bolts are tight.
STEP
To put the Metal Bracket - B and Metal Bracket - A together, you
will need (2) M8*40 screw, (2) washer and (2) flange nuts. Slip the
bolts through the holes from Metal Bracket - B to Metal Bracket - A
with the head of screw facing outward. Use spanner and Allen
spanner to tighten the screws and nuts.
STEP
You may now connect your headboard to the attachment plates.
HEADBOARD BRACKET COMPONENTS
1
2
3
-10-

—9—
FOR Service or Questions Call 1-844-395-4587
Troubleshooting
In the event that the power foundation fails to operate, assess the symptoms and possible solutions
provided in the chart below.
PROBLEM
POSSIBLE SOLUTION
No features of the base will activate.
Ensure that all wired connections are secured below the bed base.
Unplug the power cord, wait 30 seconds and plug back in to reset
electric components.
The surge protection or the electrical outlet may be defective. Test
the outlet by plugging in another working appliance.
Head or foot section will elevate, but will not return to the flat
position.
Bed mechanism may be obstructed. Elevate bed and check for
obstruction. Remove obstruction.
Head section may be too close to the wall.
The remote will not operate the base.
Check to ensure that the remote control is secured completely and
that the power cord is plugged into the wall outlet.
-11-

—10—
FOR Service or Questions Call 1-844-395-4587
NOTES:
-12-

—11—
FOR Service or Questions Call1-844-395-4587
NOTES:
-13-

Customer Service:1-855-430-8943
FOR Service or Questions Call 1-844-395-4587
Customer Service: 602-442-6609
-14-