Enso flex EZZ FE1000 User manual

FE1000 Wireless Adjustable Base
OWNER’S MANUAL
Installation & Operation
Patent Pending
2-Year Parts and Labor on entire base
Warranty.
Serial No.

Safety & Warranty Warnings 1-5
Parts List 6
FE1000 Electronics Quick Reference Guide 7-8
Installaon Guide 9-10
FE1000 Remote Control Instrucons 11
PAIRING REMOTE 12
Synchronizing Two Bases 13
Headboard Bracket Installaon Guide 14
Troubleshoong 15-16
CONTENTS

Safety & Warranty Warnings
Aenon: Read the following informaon before using this product . Failure to use a surge protecon device could compromise safety or
cause product malfuncon and could void the electrical poron of your warranty.
Electrical surges are by far the biggest cause of problems with electrical circuits.
In order to help protect your investment in case of a power surge or outage, use an electrical surge protecon device (not included).
WARRANTY WARNING!
Do not open or tamper with the transformer, control box, motors, or remote control (with the excepon of baery compartments). The
product warranty will be void if these components are tampered with.
SMALL CHILDREN AND PETS:
Immediately dispose of all packing materials as they can smother small children and pets. Do not allow any persons or pets under the bed.
Children, convalescents and disabled person should not operate the bed without adult supervision.
HOSPITAL OR CONVALESCENT USE DISCLAIMER:
Adjustable beds are designed and engineered for a life style of in-home comfort and are not intended for hospital use or for a bed-ridden
paent on an extended recovery. Adjustable beds are not equipped with bars to help paents get safely in and out of bed and are not
intended to be used around tent type oxygen therapy or explosive gases.
1-16

PACEMAKER WARNING:
The massage units in this bed produce mechanical vibraons that this warranty; (d) to damage to maresses, fabric, cables, electrical cords
or items supplied by dealers. Contact the dealer for warranty informaon on these items; (e) if there has been any modificaon of the
adjustable bed without prior wrien consent by nisco; (f) to costs for unnecessary service calls, including costs for in-home service calls
solely for the purpose of educaon the consumer about the adjustable bed or finding an unsasfactory power connecon; (g) if the
recommended weight restricon is not followed (refer to the advisory secon of this manual), the warranty will be void. Repairs to or
replacement of an adjustable bed or its components under the terms of this limited warranty will apply to the original warranty period and
will not serve to extend such period. The decision to repair or to replace defecve parts under this warranty shall be made, or cause to be
made, by nisco at its opon and in its sole discreon. Repair or replacement shall be the sole remedy of the purchaser. There shall be no
liability on the part of nisco for any special, indirect, incidental, or consequenal damages or for any other damage, claim, or loss not
expressly covered by the terms of this warranty. This limited warranty does not include reimbursement for inconvenience, removal,
installaon, setup me, loss of use, shipping, or any other costs of expenses, nisco and/or its service technicians shall not be responsible for
moving furniture or any other items not aached to the adjustable bed in order to perform service on the adjustable bed. It is the sole
responsibility of the purchaser to provide adequate space and accessibility to the adjustable bed. In the event that the technician is unable
to perform service due to lack of accessibility, the service call will be billed to the purchaser and the service will have to be rescheduled.
nisco makes no other warranty expressed or implied, and all implied warranes of merchantability and fitness for a parcular purpose are
disclaimed by nisco and excluded from this agreement. Some states do not allow the exclusion or limitaon of incidental or consequenal
damages, so the above limitaon or exclusion may not apply to every purchaser. This warranty gives the purchaser specific legal rights, and
the purchaser may also have other rights, which may vary from state to state. This warranty is valid in all 50 states, Puerto Rico, and Canada.
2-16

NISCO CO., LTD (“nisco”) warrants this adjustable bed to the consumer who is the original purchaser (the “purchaser”), subject to the terms
and condions set forth herein. This warranty begins on the “warranty commencement date” which is the date of purchase for new unused
beds and the date of manufacture for beds that have been used as floor or display models.
1ST & 2ND YEAR FULL WARRANTY
For the 1st and 2nd year from the Warranty Commencement Date, your adjustable base is warranted against non-excluded defects in nisco’s
workmanship or materials. During the 1st and 2nd year from the Warranty Commencement Date, nisco will repair or replace (at no cost to
You) any defecve adjustable base part, and nisco will pay all authorized labor associated with the repair or replacement of any parts found
to be defecve. In the case where adjustable base needs to be replaced nisco does not cover or pay for any part of transportaon costs.
ADDITIONAL TERMS AND CONDITIONS
This warranty does not apply; (a) to any damage caused by the purchaser; (b) if there has been any repair or replacement of adjustable bed
parts by an unauthorized person; (c) if the adjustable bed has been mishandled (whether in transit or by other means), subjected to physical
or electrical abuse or misuse, or otherwise operated in any manner inconsistent with the operaon and maintenance procedures outlined in
the Owner’s Manual and may acvate a special sensor in your pacemaker that detects moon. This can fool the pacemaker into “thinking”
you are engaged in some sort of physical acvity and require a faster heart rate. You may experience a sensaon similar to when you are
exercising. Consult your physician for further informaon.
3-16

PRODUCT RATINGS:
The bed li motors are not designed for connuous use of more than 2 minutes in an 18 minutes period, or approximately 10% duty cycle.
Any aempt to circumvent or exceed this rang will shorten the life expectancy of the product and may void the warranty.
WEIGHT UNITS:
The limitaon for this adjustable bed is 850 lbs. The bed will structurally support these weights, provided weight is evenly distributed across
the head and foot secons. This product is not designed to support or li this amount in the head or foot secon alone. Exceeding this
weight restricon could damage the bed and/or cause injury and void the warranty. Enter or exit the bed in a flat posion and do not sit on
the head or foot secons while in the raised posion.
LIFTING AND LOWERING MECHANISMS AND MASSAGE UNITS:
It is normal for the raising and lowering feature on this bed to emit a minimal humming sound during operaon. The massage feature
creates a vibrang hum during operaon and the resonance will increase accordingly with a higher intensity motor seng.
LOCATION ENVIRONMENT:
The level of sound experienced in a room is directly related to the environment within that locaon. In a room with hardwood floors and the
massage units turned on, a vibrang noise can be noceable. To reduce the resonance, place a piece of carpet or rubber casters cups under
the legs. The rubber caster cups also prevent the bed sliding when located on smooth or hard surface flooring.
4-16

For customer service under this limited warranty please contact Nisco.
Toll free phone: [phone]
TO REDUCE THE RISK OF SHOCK, BURNS, FIRE OR INJURY:
Make sure the base is in a flat posion and the vibrang motors are turned off before unplugging the bed base from the power source.
Always unplug the base from the electrical outlet before cleaning or servicing the base . If the cord or plug is damaged, disconnue use of
the bed base. Contact a qualified service personnel for examinaon and repair.
FCC COMPLIANCE:
This device complies with part 15 of the FCC Rules for residenal use. Operaon is subject to the following two condions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operaon.
Radio Frequency: 2.4 GHz
5-16

All electronics and components that need to be installed are located in boxes under the foundaon or
aached to the frame. Before discarding the packing materials, ensure that all the parts are accounted for.
Actual product appearance and
funconality may vary from photographs.
(2) 9-Volt Baeries
Socket and Crescent Wrench
Power Cord (1)
AAA Baeries (2)
A
Bed Legs & Boom Caps (6)
King/CK Bed Legs & Boom Caps (7)
B
Power Supply (1)
C
D
Remote Control (1)
E
Retainer Bar (1)
Aached to the bed frame
F
Parts List
6-16

FE1000 Electronics Quick Reference Guide
7-16
Control Box Foot MotorHead Motor

Power Supply
Remote
Foot Motor
Power Cord
Pairing Buon
Head Motor
8-16

Two people are required to set up the foundaon.
NOTE: To avoid damage to the foundaon, always open the
carton while the bed is in the flat posion.
1. Open the shipping box, cut the ribbon securing accessory
boxes & maress retainer bar, and put them aside.
Li the folded bed frame unit out of the shipping carton
carefully, and then put it on a flat floor.
2. To install all six legs (seven for king/CK size,see image A on
page 10) , thread the bolt of the leg to the nut on the
foundaon frame, and ghten by hand. DO NOT OVERTIGHTEN.
3. Uncoil the input power cord (connected to the control box’s
power port) and plug it into the power supply.
4. Uncoil the power cord and connect it to the power supply.
Installation Guide
9-16

Middle Leg on King/CK Size Only
Leg Posions
A
Head
Foot
6. Ensure that baeries are correctly installed.
5. Carefully flip the foundaon over onto its legs.
Important: Two people are required to move the foundaon.
Do not drag across the floor. Do not rest frame on its side;
excessive pressure may damage the legs.
7. Locate the maress retainer bar brackets.
Slide the le side of the maress retainer bar into the bracket.
Pull the retainer bar to the opposite bracket and secure the
right side.
10-16

FE1000 Remote Control Instructions
11-16
Lis Head
Lowers Head
Lis Foot
Lowers Foot
Lis head and Foot
Lowers head and Foot
Flat Buon

12-16
PAIRING REMOTE
STEP 1
Make sure the baeries work fine. Replace them when needed.
STEP 2
Plug the power cord to the power source.
The original remote that comes in the box is already paired to the foundaon. No further acon is required.
In the event that the remote is not paired with the foundaon, follow the steps below.
STEP 3
Press and hold head li and foot li simultaneously, then press and hold the buon on the cord of control
box for 3 seconds unl your hear 2 beeps sound, the remote is then paired.
Pairing Button

13-16
Synchronizing Two Bases
STEP 1
Plug A and B bases to power source.
STEP 2
Make sure remote A was already paired to Base A and Remote B
was paired to Base B. If not, please pair them by following the
pairing remote instrucons on page 12.
Remote A Remote B
Pair remote A to Base B, then base A and base B can be
simultaneous operated by Remote A.
STEP 3
Remote A
Pairing
Base B
Base A
Base B
Base A
If you want to operate the beds separately, only need to use
another remote to be paired to one of the beds.
STEP 4

14-16
Headboard Bracket Installation Guide
STEP 1
The headboard bracket will have 2 long slots to accomodate
any frame type. Align the appropriate slots on the bracket with
the holes on the bed. Use bolts and nuts to secure the bracket.
Make sure the bolts are ght.
STEP 3
You may now connect your headboard to the aachment plates using the remaining bolts and nuts to secure it to the brackets. The
heads of the bolts will face outward. Use a 1/2" (13 mm) socket and 1/2" (13 mm) wrench to ghten the bolts.
STEP 2
To put the T-Bracket and Headboard Bracket together, you will
need (2) bolts and (2) nuts. Slip the bolts through the holes from
T-Bracket to Headboard Bracket with the head of bolt facing
outward. Use 1/2'' (13mm) socket and 1/2'' (13mm) wrench to
ghten the bolts.
Headboard brackets are an oponal accessory and are not included.
A 1/2'' (13 mm) socket and 1/2'' (13 mm) crescent wrench are necessary to complete installaon.
HEADBOARD BRACKET COMPONENTS
(2) Headboard Brackets (2) T-Brackets (12) Short Bolts (12) Nuts

15-16
Troubleshooting
In the event that the power foundaon fails to operate, assess the symptoms and possible soluons
provided in the chart below.
SYMPTOMS SOLUTIONS
Remote control illuminates and appears to be
operable, but will not acvate bed.
No features of the power foundaon will
acvate.
Wireless remote will not illuminate.
Head or foot secon will elevate, but will not
return to the horizontal (flat) posion.
Verify that the power cord is plugged into a working, grounded electrical outlet. Test the
outlet by plugging in another working appliance.
Replace the baeries in the wireless remote.
Bed mechanism may be obstructed. Elevate bed and check for obstrucon. Remove
obstrucon.
Head secon may be too close to the wall.
Headboard may be too close to the edge of the maress. Verify that there is enough
distance between the headboard brackets and maress. Adjust if required.
Program the remote control (see the Seng Programmable Posions and Pairing Remote
secon of this manual for programming procedures).
Unplug the power cord, wait 30 seconds and plug back to reset electronic components.
The surge protecon device or the electrical outlet may be defecve. Test the outlet by
plugging in another working appliance.
Verify that the connector on the wired remote control is securely aached to the control
box.

16-16
In the event that the power foundaon fails to operate, assess the symptoms and possible soluons
provided in the chart below.
SYMPTOMS SOLUTIONS
Head & Foot li funcon has minor
interference during operaon.
Check baeries in wireless remote control, replace with two (2) new AAA baeries if
necessary.
Make sure that you are following the duty cycle of the motors (do not operate more than
two minutes over a 18-minute period, or approximately 10% duty cycle).
Press the li buons squarely and accurately.
Wireless remote control may be experiencing common Radio Frequency Interference
from other radio transming devices. Wait several seconds, and then try pressing
appropriate buon again, See FCC Compliance Statement on page 5 of this guide.
A clicking noise is heard under the bed when
raising or lowering. This is normal. The li motor relays “click” when they are engaged. No acon is required.