Enviro EF THERMO User manual

PELLET STOVE
EF THERMO
PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND USE
OF THIS PELLET-BURNING ROOM HEATER. FAILURE TO FOLLOW THESE
INSTRUCTIONS COULD RESULT IN PROPERTY DAMAGE, BODILY INJURY
OR EVEN DEATH.
Contact your building or fire officials about restrictions and installation
inspection requirements in your area.
PLEASE KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE
TECHNICAL MANUAL

SHERWOOD INDUSTRIES IS AN ENVIRONMENTALLY RESPONSIBLE COMPANY. THIS MANUAL IS PRINTED ON RECYCLED PAPER.
50-878

Table of Contents
2
Introduction........................................................................................3
Rating Label Location................................................................3
Important Safety Data...............................................................3
Safety Warnings And Recommendations.....................................3
Specifications......................................................................................5
EF Thermo Data........................................................................5
Rating Label Location................................................................6
Appliance Dimensions...............................................................6
Safety Devices...........................................................................7
Installation..........................................................................................9
Deciding Where to Locate your Pellet Appliance..........................9
Removing Your New Stove From the Pallet..................................9
Slider/Damper Operation...........................................................9
Vent Termination Requirements................................................10
Clearances to Combustibles......................................................11
Alcove Clearances....................................................................11
Thermostat Installed...............................................................12
Water Line Schematic.............................................................13
Horizontal Through Wall Installation.........................................14
Through Wall Installation.........................................................15
Inside Vertical Installation........................................................16
Outside Vertical Installation.....................................................17
Mobile Home Installation.........................................................18
Fresh-Air Connections..............................................................18
Troubleshooting.................................................................................19
Wiring Diagram.................................................................................22
Warranty...........................................................................................23
Installation Data Sheet.......................................................................24

3
Fuel: This pellet stove is designed and approved to only burn wood pellet fuel with up to 3% ash
content. Dirty fuel will adversely affect the operation and performance of the unit and may void the
warranty. Check with your dealer for fuel recommendations.
THE USE OF CORDWOOD IS PROHIBITED BY LAW.
Soot: Operation of the stove with insufficient combustion air will result in the formation of soot which
will collect on the glass, the heat exchanger, the exhaust vent system and may stain the outside of the
house. This is a dangerous situation and is inefficient. Frequently check your stove and adjust the slider/
damper as needed to ensure proper combustion. See: “Operation - Slider/Damper”
Cleaning: There will be some build up of fly ash and small amounts of creosote in the exhaust. This
will vary due to the ash content of the fuel used and the operation of the stove. It is advisable to inspect
and clean the exhaust vent annually or every two tons of pellets.
Ashes: Disposed ashes should be placed in a metal container with a tight-fitting lid. The closed container
of ashes should be on a non-combustible floor on the ground, well away from all combustible materials
pending final disposal. If the ashes are disposed of by burial in soil or otherwise locally dispensed, they
should be retained in the closed container until all cinders have been thoroughly cooled.
Electrical: THE USE OF A SURGE PROTECTED POWER BAR IS RECOMMENDED.
The maximum power requirement is 700 watts (3.1 amp). The stove has a grounded electrical cord
and should be connected to a standard 220-240 volt, 50 Hz grounded electrical outlet. Make sure the
electrical cord is not trapped under the appliance and that it is clear of any hot surfaces or sharp edges.
When installing the stove in a mobile home, it must be electrically grounded to the steel chassis of the
home and bolted to the floor in accordance with applicable local, state or federal codes.
TO PREVENT THE POSSIBILITY OF A FIRE, THIS APPLIANCE MUST BE PROPERLY
INSTALLED BY FOLLOWING THE INSTALLATION INSTRUCTIONS. PLEASE READ
THIS ENTIRE OWNER’S MANUAL BEFORE INSTALLING OR OPERATING YOUR
ENVIRO PELLET STOVE. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT
IN PROPERTY DAMAGE, BODILY INJURY OR EVEN DEATH. CONTACT YOUR LOCAL
BUILDING OR FIRE OFFICIALS TO OBTAIN A PERMIT AND ANY INFORMATION ON ANY
INSTALLATION RESTRICTIONS AND INSPECTION REQUIREMENTS FOR YOUR AREA.
An ENVIRO dealer will be happy to assist you.
THE STOVE’S EXHAUST SYSTEM WORKS WITH NEGATIVE COMBUSTION CHAMBER
PRESSURE AND A SLIGHTLY POSITIVE CHIMNEY PRESSURE.
IT IS VERY IMPORTANT TO ENSURE THAT THE EXHAUST
SYSTEM BE SEALED AND IS AIRTIGHT.
IMPORTANT SAFETY DATA:
SAFETY WARNINGS AND RECOMMENDATIONS:
Introduction
RATING LABEL LOCATION:
The rating label is located on the hopper lid.

Glass: Do not abuse the glass by striking or slamming the door. Do not attempt to operate the stove
with broken glass. The stove uses ceramic glass. Replacement glass must be purchased from an ENVIRO
dealer. Do not attempt to open the door and clean the glass while the unit is in operation or if glass is
hot.
Flammable Liquids: Never use gasoline, gasoline-type lantern fuel, kerosene, charcoal lighter fluid,
or similar liquids to start or “freshen up” a fire in the heater. Keep all such liquids well away from the
heater while it is in use.
Smoke Detector: Smoke detectors should be installed and maintained in the structure when installing
and operating a pellet burning appliance.
Operation: The ash pan and door must be closed securely for proper and safe operation of the pellet
stove. Also ensure all gaskets on the door are checked and replaced when necessary.
KEEP ASH PAN FREE OF RAW FUEL.
DO NOT PLACE UNBURNED OR NEW PELLET FUEL IN ASH PAN. A fire in the ash pan may occur.
Installation: Be sure to maintain the structural integrity of your home when passing a vent through
walls, ceilings, or roofs. Check with local building codes.
DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS UNIT.
DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE.
Fresh air: Must be connected to all units installed in Mobile Homes as well as “Air Tight Homes” (R2000).
Fresh air intake is recommended on all installations. Under certain conditions, failure to install intake air
may result in poor performance, smoke, property damage, house fire, bodily injury or death.
If you have any questions with regards to your stove or the above-mentioned information, please feel
free to contact your local dealer for further clarification and comments.
SINCE SHERWOOD INDUSTRIES LTD. HAS NO CONTROL OVER THE INSTALLATION
OF YOUR STOVE, SHERWOOD INDUSTRIES LTD. GRANTS NO WARRANTY IMPLIED
OR STATED FOR THE INSTALLATION OR MAINTENANCE OF YOUR STOVE.
THEREFORE, SHERWOOD INDUSTRIES LTD. ASSUMES NO RESPONSIBILITY FOR ANY
CONSEQUENTIAL DAMAGE(S).
SAVE THIS INSTRUCTION MANUAL FOR FUTURE REFERENCE
Introduction
4

5
EF THERMO DATA:
Specifications
Necessary draught 34.8 Pa (0.348 mbar)
Water content 17.3 liters
Exhaust gas temperature at nominal heat output 230°C
Exhaust gas temperature at minimum heat output 120°C
Exhaust mass flow at nominal heat output 7.5 g/s
Exhaust mass flow at minimum heat output 8.0 g/s
Flue pipe diameter 80 mm
Nominal heat output 25 kW
Heat output range 2.5 kW - 25 kW
Combustion period at QN12 hours
Setting range for the temperature controller 30°C - 75°C
Fuel (type, size, water content) Wood pellets, 6 mm dia. maximum, <8%wc
Hopper capacity 77.75 liters (55 Kg)
Hopper filing opening 440 mm x 320 mm
Auxiliary power requirements 800 W
Test pressure 4.5 bar
Operating pressure 0.5 bar - 2.5 bar
Maximum water pressure 3.0 bar
Maximum water temperature 90°C
Burn Rate 1.0 - 4.5 Kg/hr

6
APPLIANCE DIMENSIONS:
RATING LABEL LOCATION:
The rating label is located on the hopper lid.
UNIT DIMENSIONS
HEIGHT: 37 ” (969 mm)
WIDTH: 25 ” (641 mm)
DEPTH: 25 3/16” (646 mm)
HEARTH PAD:
WIDTH: 25 ” (641 mm)
DEPTH: 31 3/16” (776 mm)
[6” (152.4 mm) in front of unit]
37 3/8"
(94.9cm)
25 7/16"
(64.6cm) 25 1/4"
(64.1cm)
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Specifications
Figure 1
Figure 2

SAFETY DEVICES:
Specifications
Air Bleeder Valve:
Located under unit top of the unit.
To remove the top follow these steps (refer to Figure 4):
1. Open hopper lid and remove the two (2) screws at the
front.
2. Loosen the two (2) screws at the back of the top.
3. Remove top.
4. Replace the top by using the reverse of the method
used to remove it.
7
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Refer to Figure 5 and 6 for the following safety devices. See
next page to remove cabinet sides.
Low Pressure Switch:
Located behind right cabinet side.
Water Temperature Limit Switch:
Located behind right cabinet side.
Pressure Relief Valve:
Located behind left cabinet side.
  
Figure 3
Figure 4
Figure 5 Figure 6

8
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Specifications
To remove the cabinet sides, follow these steps:
1. Loosen the three (3) screws from both sides on the
back of the appliance (see Figure 7).
2. Remove the ash drawer cover (see Figure 8).
3. Remove the four (4) screws, two on each side, under
the ash drawer holding the cabinet sides on (see
Figure 9).
4. Slide cabinet side forward and out.
5. Replace cabinet sides by using the reverse of the
method used to remove them.
6. Replace the ash pan cover.
Figure 9
Figure 8
Figure 7

Installation
1. Check clearances to combustibles.
2. Do not obtain combustion air from an attic, garage or any unventilated space. Combustion air may be
obtained from a ventilated crawlspace.
3. Do not install the stove in a bedroom.
4. You can vent the stove through an exterior wall behind the unit or connect it to an existing masonry
or metal chimney (must be lined if the chimney is over 6” in diameter, or over 28 sq. inches cross
sectional area). An interior vent can be used with approved pipe passing through the ceiling and
roof.
5. Locate the stove in a large and open room that is centrally located in the house. This will optimize
heat circulation.
6. The power cord is 8 feet (2.43 m) long and may require a grounded extension cord to reach the
nearest electrical outlet.
DECIDING WHERE TO LOCATE YOUR PELLET APPLIANCE:
REMOVING YOUR NEW STOVE FROM THE PALLET:
To remove your new stove from its pallet you must remove both cabinet sides. This is done by the
following steps:
1. Loosen the three (3) screws from both sides on the back of the appliance.
2. Remove the ash pan cover.
3. Remove the two (2) screws, one on each side, next to the ash pan holding the cabinet sides on.
4. Open cabinet sides.
5. Remove the two (2) screws, one on each side, that are holding the base of the unit to the pallet.
6. Remove the unit from the pallet.
7. Replace cabinet sides using the reverse of the method used to remove them.
8. Replace the ash pan cover.
SLIDER/DAMPER OPERATION:
This is used to regulate the airflow through the
pellet stove.
• On the low heat output settings, push the slider
all the way in.
• On the high heat output pull the slider out or
until a good fire is achieved. A good fire is in
between a fire with lazy, black tipped flames and
a forced fire (very quick, shorter flames). A good
fire is the most efficient and will have a bright and
active flame.
• Slider should be set at a hot magnetic reading of
0.14” W.C. (34 Pa) for firebox vacuum.
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9
Figure 9

1. Do not terminate the vent in any enclosed or semi-enclosed areas such as a carport, garage, attic, crawlspace,
narrow walkway, closely fenced area, under a sundeck or porch, or any location that can build up a concentration
of fumes such as stairwells, covered breezeway, etc.
2. Vent surfaces can become hot enough to cause burns if touched by children. Non-combustible shielding or
guards may be required.
3. Termination must exhaust above the inlet elevation. It is recommended that at least five feet of vertical pipe
be installed outside when the appliance is vented directly through a wall, to create some natural draft to prevent
the possibility of smoke or odor during appliance shut down or power failure. This will keep exhaust from causing
a nuisance or hazard from exposing people or shrubs to high temperatures. In any case, the safest and preferred
venting method is to extend the vent through the roof vertically.
4. Vent terminal cannot be:
● less than 4 feet (1.2 m) below
● less than 4 feet (1.2 m) horizontally from, and
● less than 1 foot (305 mm) above doors, window openings, or gravity/ventilation air inlet into building
5. Distance from bottom termination and grade –12” (305 mm) minimum. This is conditional upon the plants and
nature of grade surface. The exhaust gases are hot enough to ignite grass, plants and shrubs located in the vicinity
of termination. The grade surface must not be lawn. Distance from bottom of termination and public walkways is
7 feet (2.1 m) minimum.
6. Distance to combustible materials is 2 feet (610 mm). This includes adjacent buildings, fences, protruding parts
of the structure, roof overhang, plants, shrubs, etc.
7. If the unit is incorrectly vented or the air to fuel mixture is out of balance, a slight discoloration of the exterior
of the house might occur. Since these factors are beyond the control of Sherwood Industries Ltd, we grant no
guarantee against such incidents.
IT IS RECOMMENDED THAT YOUR PELLET STOVE BE INSTALLED BY AN AUTHORIZED DEALER/INSTALLER.
Installation
VENT TERMINATION REQUIREMENTS:
C
W
H
B
A
G
AFD
F
E
10
NOTE: Measure clearance to the nearest edge of the exhaust hood
A- MINIMUM 4 feet (1.2 m) below or beside any door or window that opens.
B- MINIMUM 1 foot (305 mm) above any door or window that opens.
C- MINIMUM 2 feet (610 mm) from any adjacent buildings.
D- MINIMUM 7 feet (2.1 m) above grade when adjacent to public walkways.
(NOTE) Vent may not terminate in a covered walkway or breezeway.
E- MINIMUM 2 feet (610 mm) above plants, grass or other combustible materials.
F- MINIMUM 3 feet (915 mm) from any forced air intake of other appliances.
G- MINIMUM 2 feet (610 mm) below any eave or roof overhangs.
H- MINIMUM 1 foot (305 mm) clearance to a combustible wall.
W- MINIMUM 2 feet (610 mm) above the roof.
Figure 11

11
Floor Protection
C
B
A
CLEARANCES TO COMBUSTIBLES:
Maintain these clearances to combustibles.
A) SIDE WALL TO UNIT 6 INCHES (153 mm)
B) BACK WALL TO UNIT 1 INCHES ( 25 mm)
C) ADJACENT WALL TO CORNER OF UNIT 1 INCHES ( 25 mm)
- MANTLE (HEARTH MOUNT) 8 INCHES (203 mm)
Installation
ALCOVE CLEARANCES:
This unit may be installed in an alcove. Maintain
clearances to combustibles.
MIN. ALCOVE WIDTH 36 INCHES ( 914 mm)
MIN. ALCOVE HEIGHT 48 INCHES (1220 mm)
MIN. ALCOVE DEPTH 30 INCHES ( 762 mm)
Install vent at clearances specified by
the vent manufacturer.
This unit can be installed on a combustible floor due to the built in pedestal hearth pad (for example
linoleum, hardwood flooring). If combustible flooring is underneath the unit 6 inches (153 mm) on either
side and to the front must be protected by non-combustible material. If this unit is to be installed onto
a carpeted surface, a hearth pad must be used for stability.
30"(75cm)
48"
(120cm)
36" (90cm)
Figure 13
Figure 12

THERMOSTAT INSTALLED:
Installation
This control board can be placed into two different modes: When the jumper J2 is not jumped then the
control board is in a HI / LOW mode operation. If the control board is placed with J2 jumped (factory
setting) then the control board is in a ON / OFF mode of operation.
1. Install the thermostat in a location that is not to close too the unit but will effectively heat the desired
area.
2. Install a 12 or 24 Volt Thermostat using an 18 x 2 gauge wire from the unit to the thermostat.
3. If the unit has been placed in the HI / LOW mode, the unit will be taken to a low or idle setting when
the thermostat is not calling for heat. When the thermostat calls for heat, the unit will go to the setting
that is displayed on the control board Heat Indicator. If the heating load is not great enough when the
stove is on low, the high limit switch will turn the stove off and the switch will have to be manually
reset. To reset the high limit switch, remove the right cabinet side. The switch is found behind the
control panel. Avoid setting off the high limit switch.
4. If the unit has been placed in the ON /OFF thermostat mode, the unit will shut OFF when the thermostat
is not calling for heat. When the thermostat calls for heat, the unit will go through an ignition sequence
once again and relight.
A) HI / LOW: When the jumper
is placed on only one of the J2
pins, then the control board is in
a HI / LOW mode of thermostat
operation.
B) ON / OFF: If both pins of
J2 are jumped (covered), the
control board is in an ON / OFF
mode of thermostat operation
(factory setting).
Remove jumper wire and install
thermostat wires here
12
Figure 14

13
WATER LINE SCHEMATIC:
Installation
Hot Cold Supply
Supply
EF Thermo
Figure 15

Installation
HORIZONTAL THROUGH WALL INSTALLATION:
The ENVIRO EF THERMO can be vented by a couple of different methods.
1. NOTE: Use only listed type “PL” or “L” pellet venting products. Failure to use listed components may
cause damage or personal injury or death.
2. Choose a location for your stove that meets the requirements stated in this manual and allows
installation with the least amount of interference to house framing, plumbing, wiring, etc.
3. Install a non-combustible hearth pad underneath the unit extending 6 inches (15 cm) in
front of and to the sides.
4. Place the stove 15” (38.1 cm) away from the wall. If the stove is to be set on a hearth pad, set the
unit on it.
5. Locate the center of the exhaust pipe on the stove. Extend that line to the wall. Once you have
located the center point on the wall, use a hole saw to cut a 10” (25.4 cm) diameter hole for a 3” (7.6
cm) vent pipe or an 11” (27.9 cm) hole for a 4” (10.1 cm) vent pipe.
6. Install the wall thimble as per the instructions written on the thimble. Maintain an effective vapor
barrier.
7. Install a 2’ or 3’ (61 or 92 cm) length of 3” (7.6 cm) or 4” (10.2 cm) listed type “PL” or “L” vent pipe
into the wall thimble. The pipe should install easily into the thimble.
8. Install the fresh air intake (see the section entitled FRESH AIR CONNECTIONS).
9. Connect the exhaust vent pipe to the exhaust pipe on the stove.
10. All Joints in the vent system shall be fastened with (3) three screws. Seal the connection with high
temperature silicone.
11. Push the stove straight back, leaving a minimum of 1” (2.5 cm) clearance from the back of the stove
to the wall. Seal the vent pipe to the thimble with high temperature silicone.
12. The pipe must extend at least 12’ (30.5 cm) away from the building. If necessary, bring another
length of pipe (PL type) to the outside of the home to connect to the first section. Do not forget to
place high temperature silicone around the pipe that passes through the thimble.
13. Install a vertical pipe; or, if all requirements for direct venting are met, install vent termination. The
stainless steel cap termination manufactured by the vent manufacturer is recommended. However,
when the vent terminates several feet above ground level and there are no trees, plants, etc. within
several feet, a 45 degree elbow can be used as termination. The elbow must be turned down to
prevent rain from entering.
NOTE: Some horizontal, through the wall installations may require a “T” and 4-5 feet (1.2-1.5 m) of
vertical pipe outside the building to help draft the stove. This may be required if a proper burn cannot
be maintained after the stove has been tested and the airflow set. This is due to back-pressure in the
exhaust, caused by the air flow around the house
14

15
Installation
THROUGH WALL INSTALLATION:
1”
(25mm)
1”
(25mm)
6”
(150mm)
Floor Protection
Wall thimble
manufactured
by pellet vent
manufacturer.
Fresh-Air Intake
6”
(15.2cm)
1”
(2.5cm)
Wall
Thimble
12”
(30.5cm)
Non-combustible
Floor Protection
Fresh-Air
Intake
Rodent
Mesh Cap
45° Elbow
Existing Floor
(combustible)
Figure 16
Figure 17

Use wall thimble
or ceiling firestop
3” (7.5cm)
clearance
Fresh-air
intake
Rain cap
Flashing
3”
6”
(15cm)
6”
Non-combustible
floor protection
Existing floor
(combustible)
36” (91cm)
Tee with
cleanout
1. Choose a stove location that is ideal. See the section Deciding Where to Locate Your Pellet
Appliance.
2. Place a non-combustible hearth pad where necessary.
3. Place the unit on the hearth pad and space it in a manner so when the pellet vent is installed
vertically, it will be 3” (76 mm) away from a combustible wall.
4. Locate the center of the fresh air intake pipe on the unit. Match that center with the same point
on the wall and cut a hole about 1 5/8” (41 mm) in diameter.
5. Install the fresh-air intake pipe.
6. Install the tee with clean out.
7. Install the pellet vent upward from there. When you reach the ceiling make sure that the vent
goes through the ceiling firestop. Maintain a 3” (76 mm) distance to combustibles and keep attic
insulation away from the pipe.
Installation
INSIDE VERTICAL INSTALLATION:
8. Finally, extend the pellet vent to go
through the roof flashing.
9. Ensure that the rain cap is approximately
36” (914 mm) above the roof.
16
Figure 18

17
Installation
OUTSIDE VERTICAL INSTALLATION:
To accomplish an outside vertical installation, follow steps 1 through 9 in the Inside Vertical Installation
section and then finish it by performing the following:
10. Install a tee with clean out on the outside of the house.
11. Install PL vent upward from the tee. Make sure that you install support brackets to keep the vent
straight and secure.
12. Secure the flashing as you go through the roof.
13. Ensure that the rain cap is approximately 36” (914 mm) above the roof.
6”
(15cm)
2”
(5cm)
Flashing
Rain Cap
36” (91cm)
Non-combustible
floor protection
Existing floor
(combustible)
Type “L”
Vent
Fresh-air intake
Tee with
cleanout
Support
bracket
3” (7.5cm)
clearance
Figure 19

Installation
MOBILE HOME INSTALLATION:
•Secure the heater to the floor using the two bolt holes supplied in the pedestal.
CAUTION: THE STRUCTURAL INTEGRITY OF THE MANUFACTURED HOME FLOOR, WALL,
AND CEILING/ROOF MUST BE MAINTAINED.
•Ensure the unit is electrically grounded to the chassis of your home (permanently).
•Do not install in a room where people sleep.
•Outside fresh air is mandatory when installing into airtight homes or manufactured homes.
FRESH-AIR CONNECTIONS:
NOTE: Fresh air is mandatory on all units installed in “Mobile Homes” as well as in “Air
Tight” homes.
Optional
Elbow
5 cm
Diameter
When connecting to an outside fresh-air source, do not use plastic, combustible pipe. Only 2” (5 cm) ID
steel, aluminum or copper pipe should be used. It is recommended, when you are installing a fresh-air
system, to keep the number of bends in the pipe to a minimum.
18
Figure 20

19
Troubleshooting
DO NOT:
Hold the ON / OFF BUTTON; this is a momentary contact switch and can be damaged if held down too
long.
Service the stove with wet hands. The stove is an electrical appliance, which may pose a shock hazard if
handled improperly. Only qualified technicians should deal with possible internal electrical failures.
Do not remove any screws in the firebox without first lubricating them with penetrating oil.
WHAT TO DO IF:
1. The stove will not start.
2. The stove will not operate when hot.
3. The exhaust blower will not function normally.
4. The convection blower will not function normally.
5. Ignitor : The pellets will not light.
6. The auger motor does not function normally.
7. Control settings (heat level) have no effect on fire.
8. The stove will not shut off.
9. The stove keeps going out.
10. The #2 light is flashing.
*NOTE: All troubleshooting procedures should be carried out by qualified technicians or
installers.
1. The stove will not start.
üMake sure the stove is plugged in and the wall outlet is supplying power.
üPush the ON /OFF button.
üIf the Control Board has been placed in the ON /OFF thermostat mode, then turn the thermostat up to
call for heat.
üIf the unit still does not start, contact your local service dealer for service.
2. The stove will not operate when hot.
«Check the hopper for fuel.
«Incorrect air damper setting - Excessive air may consume the fire too quickly before the next drop of
fuel, leaving completely unburned fuel in the burn pot liner. Insufficient air will cause build up, further
restricting the air flow through the Burn Pot Liner. This, in turn, will cause the fuel to burn cold and very
slowly. Fuel may build up and smother the fire. (NOTE: Unit may require a change to the vent
system or installation of fresh air to correct Air to Fuel ratio problems).
«Combustion Blower failure - The Combustion Blower is not turning fast enough to generate the proper
vacuum in the fire box. Visual Check – is the blower motor turning?
«Check Vacuum levels in the firebox with a Magnahelic gauge and an ” tube placed through the small
hole under the ash sill (readings must be above .13” W.C. on low fire).
Note: If the motor fails to reach a 0.13” W.C. reading, then replace the Combustion Blower.

Troubleshooting
«Poor Quality Fuel – Insufficient energy in the fuel to produce enough heat to keep the stove burning
or operational.
«Exhaust Temperature Sensor failure – Bypass sensor located on Exhaust Channel. If stove now operates
properly, the unit may require cleaning or a new sensor. Contact your local dealer for service.
«The unit may require cleaning. Contact your local dealer for service.
«The third red LED light in the heat level indicator light will flash if a fire is not detected or if the fire has
gone out.
3. The exhaust motor will not function normally.
üOpen the left side access panel; check all connections against the wiring diagram.
üContact your local dealer for service.
4. The convection blower will not function normally.
«Clean all grill openings at the back and below unit.
«Press the fan button. Does the fan come on? Press again to verify that the blower turns on; if not,
contact your local dealer for service.
5. Ignitor- the pellets will not light.
Everything else in the stove operates but the ignitor will not light the pellets
üMake sure the burn pot liner is up tight and square to the ignitor tube (by pushing the burn pot back
against the ignitor tube).
üCheck to see if the exhaust blower is operating. If not, contact your local dealer for service.
NOTE: The ignitor should be bright orange in color. If not, replace the ignitor.
6. The auger motor will not function normally.
«Check for obstructions in the hopper system.
«Make sure the vacuum switch is closing; open slider to increase vacuum in the firebox.
«Call your local dealer for service.
7. Control settings (Heat Level) have no effect on the fire.
NOTE:
üIf the system light is flashing, the Control Board has complete control of the unit. When the unit’s
system light becomes solid, then control of the unit is given back to the operator.
üIf there is no control of the Heat Level button, make sure the thermostat is calling for heat.
üCall your local dealer for service.
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