Epson L550 User manual

User’s Guide
NPD4738-00 EN

Copyright and Trademarks
Copyright and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko
Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither
is any liability assumed for damages resulting from the use of the information herein. The information contained
herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as
applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of
this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson Approved
Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson
Corporation.
EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark
of Seiko Epson Corporation.
PRINT Image Matching
™
and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.
Copyright © 2001 Seiko Epson Corporation. All rights reserved.
Intel
®
is a registered trademark of Intel Corporation.
PowerPC
®
is a registered trademark of International Business Machines Corporation.
Epson Scan software is based in part on the work of the Independent JPEG Group.
libtiff
Copyright © 1988-1997 Sam Leffler
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify,distribute, and sell this software and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice
appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and
Silicon Graphics may not be used in any advertising or publicity relating to the software without the
specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
User’s Guide
Copyright and Trademarks
2

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT
ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING
OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Microsoft
®
, Windows
®
, and Windows Vista
®
are registered trademarks of Microsoft Corporation.
Apple
®
, Macintosh
®
, Mac OS
®
, and OS X
®
are registered trademarks of Apple Inc.
ABBYY
®
and ABBYY FineReader
®
names and logos are registered trademarks of ABBYY Software House.
Adobe, Adobe Reader, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated, which may be
registered in certain jurisdictions.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their
respective owners. Epson disclaims any and all rights in those marks.
Copyright © 2012 Seiko Epson Corporation. All rights reserved.
User’s Guide
Copyright and Trademarks
3

Contents
Copyright and Trademarks
CopyrightandTrademarks...................2
Introduction
WheretoFindInformation...................7
Caution,ImportantandNote.................7
OperatingSystemVersions...................7
UsingEpsonConnectService.................8
Important Instructions
SafetyInstructions.........................9
ProductAdvisoriesandWarnings..............9
Settingup/usingtheproduct...............10
Using the product with a wireless connection
....................................11
UsingtheLCDscreen....................11
Handlingink..........................12
RestrictionsonCopying....................12
ProtectingYourPersonalInformation..........12
Getting to Know Your Product
ProductParts............................13
GuidetotheControlPanel..................15
ButtonsandLCD.......................15
Lights................................16
Paper and Media Handling
Introduction to Using, Loading, and Storing
Media..................................17
Storingpaper..........................17
SelectingPaper...........................17
PapertypesettingsontheLCDscreen........18
Paper type settings from the printer driver. . . . . 19
LoadingPaperandEnvelopes................19
PlacingOriginals..........................22
AutomaticDocumentFeeder(ADF).........22
Scannerglass..........................24
Copying
CopyingDocuments.......................26
Basiccopying..........................26
CopyModeMenuList......................26
Printing
PrinterDriverandStatusMonitor.............27
AccessingtheprinterdriverforWindows.....27
Accessing the printer driver for Mac OS X. . . . . 28
BasicOperations..........................29
Basicprinting..........................29
Cancelingprinting......................32
OtherOptions...........................33
Printingphotostheeasyway...............33
Product presets (For Windows Only). . . . . . . . . 34
2-sided printing (for Windows only). . . . . . . . . 34
Fittopageprinting......................36
Pagespersheetprinting...................37
SharingtheProductforPrinting..............38
SetupforWindows......................38
SetupforMacOSX......................40
Scanning
Let’sTryScanning.........................41
StartingaScan.........................41
ImageAdjustmentFeatures................43
Basic Scanning from the Control Panel. . . . . . . . . 45
Scanmodemenulist.....................46
BasicScanningfromYourComputer...........46
ScanninginHomeMode..................46
ScanninginOfficeMode..................48
ScanninginProfessionalMode.............50
PreviewingandAdjustingtheScanArea......52
VariousTypesofScanning..................54
ScanningaMagazine.....................54
Scanning Multiple Documents to a PDF File
....................................55
ScanningaPhoto.......................58
SoftwareInformation......................59
StartingEpsonScanDriver................59
StartingOtherScanningSoftware...........60
Faxing
IntroducingFAXUtility....................61
ConnectingtoaPhoneLine..................61
Aboutaphonecable.....................61
User’s Guide
Contents
4

Usingthephonelineforfaxonly............61
Sharinglinewithphonedevice.............62
Checkingthefaxconnection...............64
Noticeswhenthepoweristurnedoff.........64
SettingUpFaxFeatures.....................65
Settingupspeeddialentries................65
Settingupgroupdialentries...............65
Creatingheaderinformation...............66
SendingFaxes............................67
Sendingfaxesbyenteringanumber..........67
Sendingfaxesusingspeeddial/groupdial......67
Sendingafaxataspecifiedtime.............68
Sending a fax from a connected phone. . . . . . . . 69
ReceivingFaxes...........................70
Settinguptoreceivefaxesautomatically.......70
Receivingfaxesmanually..................70
Receiveafaxbypolling...................71
PrintingReports..........................72
FaxModeMenuList.......................72
Menu List of Control Panel
CopyMode..............................73
FaxMode...............................74
ScanMode..............................76
Refilling Ink
Ink Bottle Safety Instructions, Precautions, and
Specifications............................77
Safetyinstructions.......................77
Precautionsonrefillingink................77
Inkbottlespecifications...................78
CheckingtheInkLevels.....................78
RefillingtheInkTanks.....................78
Maintaining Your Product and
Software
CheckingthePrintHeadNozzles..............82
Using the Nozzle Check utility for Windows
....................................82
Using the Nozzle Check utility for Mac OS X
....................................82
Usingthecontrolpanel...................83
CleaningthePrintHead....................84
Using the Head Cleaning utility for Windows
....................................84
Using the Head Cleaning utility for Mac OS X
....................................84
Usingthecontrolpanel...................85
AligningthePrintHead....................85
Using the Print Head Alignment utility for
Windows.............................85
Using the Print Head Alignment utility for
MacOSX.............................86
Usingthecontrolpanel...................86
Setting/ChangingTimeandRegion............87
ReplacingInkinsidetheInkTubes............88
Using the Power Ink Flushing utility for
Windows.............................88
Using the Power Ink Flushing utility for Mac
OSX................................89
Usingthecontrolpanel...................89
SavingPower............................90
ForWindows..........................90
ForMacOSX..........................90
Usingthecontrolpanel...................90
CheckingtheNumberofSheetsofPaperFed.....91
CleaningtheProduct......................91
Cleaningtheexterioroftheproduct..........91
Cleaningtheinterioroftheproduct..........92
TransportingtheProduct...................92
CheckingandInstallingYourSoftware.........95
Checking the software installed on your
computer.............................95
Installingthesoftware....................96
UninstallingYourSoftware..................96
ForWindows..........................96
ForMacOSX..........................97
Error Indicators
ErrorMessagesontheControlPanel...........99
Troubleshooting for Printing/Copying
DiagnosingtheProblem................... 101
Checkingproductstatus................. 101
PaperJams............................. 103
Removing jammed paper from inside the
product..............................104
Removing jammed paper from the Automatic
Document Feeder (ADF).................104
Preventingpaperjams...................106
Reprinting after a paper jam (for Windows
only)................................107
PrintQualityHelp........................107
Horizontalbanding.....................108
Verticalbandingormisalignment..........109
User’s Guide
Contents
5

Incorrectormissingcolors............... 109
Blurryorsmearedprint..................110
MiscellaneousPrintoutProblems.............110
Incorrectorgarbledcharacters.............110
Incorrectmargins...................... 111
Printouthasaslightslant.................111
Size or position of copied image is incorrect. . . 111
Invertedimage........................ 111
Blankpagesprint...................... 112
Printed side is smeared or scuffed. . . . . . . . . . 112
Printingistooslow..................... 112
PaperDoesNotFeedCorrectly.............. 113
Paperdoesnotfeed.....................113
Multiplepagesfeed..................... 113
Paperisimproperlyloaded...............113
Paper is not ejected fully or is wrinkled. . . . . . . 114
TheProductDoesNotPrint................ 114
Alllightsareoff........................114
Onlythepowerlightison................ 114
Increasing the Print Speed (For Windows Only)
..................................... 115
OtherProblem.......................... 116
Printingplainpapersquietly.............. 116
Troubleshooting for Scanning
Problems Indicated by Messages on the LCD
ScreenorStatusLight..................... 117
ProblemsWhenStartingaScan.............. 117
Using the Automatic Document Feeder (ADF)
................................... 117
Usingthebutton.......................118
Using scanning software other than Epson
Scandriver........................... 119
ProblemsWhenFeedingPaper..............119
Thepapergetsdirty.....................119
Multiplesheetsofpaperarefed............ 119
The paper jams in the Automatic Document
Feeder (ADF) . . . . . . . . . . ...............119
ProblemsWithScanningTime..............120
ProblemsWithScannedImages..............120
Scanqualityisunsatisfactory.............. 120
The scanning area or direction is
unsatisfactory......................... 121
Problems Remain After Trying All Solutions. . . . 122
Troubleshooting for Faxing
Cannotsendandreceivefax.................123
Qualityproblems(sending)................. 123
Qualityproblems(receiving)................ 124
Answering machine cannot answer voice calls. . . 124
Incorrecttime...........................124
Product Information
InkBottles............................. 125
SystemRequirements..................... 125
ForWindows......................... 125
ForMacOSX.........................125
TechnicalSpecifications....................126
Printerspecifications....................126
Scannerspecifications................... 128
Automatic Document Feeder (ADF)
specifications......................... 128
Faxspecifications...................... 128
Networkinterfacespecification............ 129
Mechanical...........................129
Electrical.............................130
Environmental........................ 130
Standardsandapprovals................. 131
Interface.............................131
Where To Get Help
TechnicalSupportWebSite.................132
ContactingEpsonSupport..................132
BeforeContactingEpson.................132
HelpforUsersinEurope.................133
HelpforUsersinTaiwan.................133
HelpforUsersinThailand................134
HelpforUsersinVietnam................134
HelpforUsersinIndonesia...............134
HelpforUsersinHongKong..............136
HelpforUsersinMalaysia................136
HelpforUsersinIndia.................. 137
HelpforUsersinthePhilippines........... 138
Index
User’s Guide
Contents
6

Introduction
Where to Find Information
The latest version of the following manuals are available on the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (other than Europe)
❏Start Here (paper):
Provides you with information on setting up the product and installing the software.
❏Basic Guide (paper):
Provides you with basic information when you are using the product without a computer. This manual may not be
included depending on the model and region.
❏User’s Guide (PDF):
Provides you with detailed operating, safety, and troubleshooting instructions. See this guide when using this
product with a computer.
To view the PDF manual, you need Adobe Acrobat Reader 5.0 or later, or Adobe Reader.
❏Network Guide (HTML):
Provides network administrators with information on both the printer driver and network settings.
Caution, Important and Note
Caution, Important, and Note in this manual are indicated as below and have the following meaning.
!
Caution
must be followed carefully to avoid bodily injury.
c
Important
must be observed to avoid damage to your equipment.
Note
contain useful tips and restrictions on product operation.
Operating System Versions
In this manual, the following abbreviations are used.
User’s Guide
Introduction
7

❏Windows 7 refers to Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, and
Windows 7 Ultimate.
❏Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium Edition, Windows
Vista Business Edition, Windows Vista Enterprise Edition, and Windows Vista Ultimate Edition.
❏Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP
Professional.
❏Mac OS X refers to Mac OS X 10.5.8 or later.
Using Epson Connect Service
Using Epson Connect, you can easily print directly from your smartphone or tablet. The services available vary by
product. For more information about the printing and other services, visit the following URL:
https://www.epsonconnect.com/ (Epson Connect portal site)
http://www.epsonconnect.eu (Europe only)
You can view the Epson Connect guide by double-clicking the shortcut icon on the desktop.
User’s Guide
Introduction
8

Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future
reference. Also, be sure to follow all warnings and instructions marked on the product.
❏Use only the power cord supplied with the product and do not use the cord with any other equipment. Use of other
cords with this product or the use of the supplied power cord with other equipment may result in fire or electric
shock.
❏Be sure your AC power cord meets the relevant local safety standard.
❏Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specifically explained in the product’s guides.
❏Unplug the product and refer servicing to qualified service personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the product; the product has been dropped or the casing
damaged; the product does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏Place the product near a wall outlet where the plug can be easily unplugged.
❏Do not place or store the product outdoors, near excessive dirt or dust, water, heat sources, or in locations subject
to shocks, vibrations, high temperature or humidity.
❏Take care not to spill liquid on the product and not to handle the product with wet hands.
❏Keep this product at least 22 cm away from cardiac pacemakers. Radio waves from this product may adversely
affect the operation of cardiac pacemakers.
❏If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with
water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.
❏Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.
❏Do not use a telephone to report a gas leak in the vicinity of the leak.
Note:
The following provides safety instructions for ink.
&“Refilling Ink” on page 77
Product Advisories and Warnings
Read and follow these instructions to avoid damaging the product or your property. Make sure you keep this guide for
future reference.
User’s Guide
Important Instructions
9

Setting up/using the product
❏Do not block or cover the vents and openings in the product.
❏Use only the type of power source indicated on the product’s label.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
❏Avoid electrical outlets controlled by wall switches or automatic timers.
❏Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be
particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and
leave the transformer.
❏If you use an extension cord with the product, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord’s ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
❏If you plan to use the product in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the product.
❏When connecting the product to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may
damage both devices connected by the cable.
❏Place the product on a flat, stable surface that extends beyond the base of the product in all directions. If you place
the product by the wall, leave more than 10 cm between the back of the product and the wall. The product will not
operate properly if it is tilted at an angle.
❏When storing or transporting the product, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Allow spaces behind the product for the cables, and space above the product so that you can fully raise the
document cover.
❏Leave enough space in front of the product for the paper to be fully ejected.
❏Avoid places subject to rapid changes in temperature and humidity. Also, keep the product away from direct
sunlight, strong light, or heat sources.
❏Do not insert objects through the slots in the product.
❏Do not put your hand inside the product during printing.
❏Do not touch the white flat cable and ink tubes inside the product.
❏Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause
fire.
❏Do not move the print head by hand; otherwise, you may damage the product.
User’s Guide
Important Instructions
10

❏Always turn the product off using the Pbutton. Do not unplug the product or turn off the power at the outlet until
the LCD screen has turned off completely.
❏Before transporting the product, make sure that the print head is in the home (far right) position.
❏Be careful not to trap your fingers when closing the scanner unit.
❏Do not continue printing when the ink level is below the lower limit on the ink tank. Continued use of the product
when the ink level is below the lower limit could damage the product. Epson recommends filling all ink tanks to
the upper line when the product is not operating to reset the ink levels. If the ink tank is filled as specified above,
this product provides an alert and stops operating at the estimated time so that the ink levels do not fall below the
lower limit on the ink tank.
❏If you are not going to use the product for a long period, be sure to unplug the power cord from the electrical
outlet.
❏Do not press too hard on the scanner glass when placing the originals.
❏During the life of your product it may be necessary to replace the waste ink pad when it has become full. Whether
and how often this is required will vary according to the number of pages you print, the type of material that you
print and the number of cleaning cycles that the product performs. Epson Status Monitor, your LCD, or lights on
the control panel will advise you when this part needs replacing. The need for replacement of the pad does not
mean that your product has ceased to operate in accordance with its specifications. The replacement of this part is
a routine product servicing activity within the product’s specification and is not a problem which requires repair.
The Epson warranty does not therefore cover the cost of this replacement. If your product needs the pad replacing
this can be performed for you by any authorised Epson service provider. It is not a user-serviceable part.
Using the product with a wireless connection
Note:
The availability of this feature varies by product.
❏Do not use this product inside medical facilities or near medical equipment. Radio waves from this product may
adversely affect the operation of electrical medical equipment.
❏Do not use this product near automatically controlled devices such as automatic doors or fire alarms. Radio waves
from this product may adversely affect these devices, and could lead to accidents due to malfunction.
Using the LCD screen
❏The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. These are normal and do not indicate that it is damaged in any way.
❏Only use a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers.
❏The exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the panel
surface chips or cracks, and do not touch or attempt to remove the broken pieces.
User’s Guide
Important Instructions
11

Handling ink
&“Refilling Ink” on page 77
Restrictions on Copying
Observe the following restrictions in order to ensure the responsible and legal use of the product.
Copying of the following items is prohibited by law:
❏Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities
❏Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage
❏Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
❏Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Protecting Your Personal Information
This product allows you to store names and telephone numbers in its memory even when the power is turned off.
Use the following menu to erase the memory if you give the product to someone else or dispose of it.
Press xand select Restore Default Settings > Reset All Settings.
User’s Guide
Important Instructions
12

Getting to Know Your Product
Product Parts
a. ADF cover
b. Automatic Document Feeder (ADF)
c. Edge guide
d. ADF input tray (place your originals here to be copied)
e. ADF output tray (your originals are ejected here as they are copied)
a. Edge guide
b. Rear paper feed
c. Paper support extension
d. Paper support
e. Feeder guard
f. Output tray
g. Stopper
User’s Guide
Getting to Know Your Product
13

a. Document cover
b. Scanner glass
c. Control panel
a. Scanner Unit
b. Transportation lock
c. Print head (under this section)
d. Ink reservoir tanks (Ink tanks)
e. Ink tubes
a. AC inlet
b. LAN port
*
User’s Guide
Getting to Know Your Product
14

c. EXT. port
d. LINE port
e. USB connector
* The availability of this part varies by product.
Guide to the Control Panel
* emits a beep.
Buttons and LCD
Buttons Function
aTurns the product on and off
bEnters copy mode.
cEnters fax mode.
dEnters scan mode.
e - LCD screen (monochrome 2-line display)
fl, u, r, d, OK Press l, u, r, dto select menus. Press OK to confirm the setting you have selected and go to
next screen. When typing a fax number, lacts as a backspace key, and rinserts a space.
User’s Guide
Getting to Know Your Product
15

Buttons Function
g 0-9,*,# Specifies the date/time or the number of copies, as well as fax numbers. Enters alphanumeric
characters and switches between uppercase, lowercase, and numbers each time it is pressed.
Press 1 symb to enter symbols such as the sharp sign (#), plus (+), and apostrophe (’).
hDisplays speed dial/group dial lists. Press again to switch lists.
iDisplays the last number dialed. When entering numbers in fax mode, this inserts a pause
symbol (-) that acts as a brief pause during dialing.
jStops the ongoing operation or initializes the current settings.
If this button is pressed to cancel copying, scanning, or faxing while the ADF is in use, all
originals in the ADF will be fed out.
kDisplays detailed settings for each mode.
lCancels/returns to the previous menu.
mProvided with Wi-Fi-capable models only. Displays the Wi-Fi Setup menus that allow you to
set up the product wirelessly. For instructions on using the menus, see the Network Guide.
nStart copying/faxing in black and white.
oStart copying/faxing in color.
Lights
Lights Function
On when the product is on.
Flashes when the product is receiving data, printing/copying/scanning/faxing, charging ink,
or cleaning the print head.
Stays on while the product is connected to a Wi-Fi network. Flashes while the Wi-Fi network
settings are being made. This light turns off in sleep mode*.
ADF On when originals are detected in the ADF.
* The availability of this part varies by product.
User’s Guide
Getting to Know Your Product
16

Paper and Media Handling
Introduction to Using, Loading, and Storing Media
You can achieve good results with most types of plain paper. However, coated papers provide superior prints because
they absorb less ink.
Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these
papers to ensure high-quality results.
When loading special paper distributed by Epson, read the instruction sheets packed with the paper first and keep the
following points in mind.
Note:
❏Load the paper into the rear paper feed printable side up. The printable side is usually whiter or glossier. See the
instruction sheets packed with the paper for more information. Some types of paper have cut corners to help identify the
correct loading direction.
❏If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may
cause ink to smear on your prints. Do not use the paper that is folded, wavy or torn.
Storing paper
Return unused paper to the original package as soon as you finish printing. When handling special media, Epson
recommends storing your prints in a resealable plastic bag. Keep unused paper and prints away from high
temperature, humidity, and direct sunlight.
Selecting Paper
Refer to the table below for the loading capacities of paper and other media.
User’s Guide
Paper and Media Handling
17

Media Type Size Loading capacity (sheets)
Plain paper
*1
Letter
*2
up to 11mm
A4
*2
up to 11mm
B5
*2
up to 11mm
A5
*2
up to 11mm
A6
*2
up to 11mm
Legal 1
User Defined 1
Envelope #10 10
DL 10
C6 10
Epson Bright White Ink Jet Paper A4
*2
80
Epson Photo Quality Ink Jet Paper A4 80
Epson Matte Paper - Heavyweight A4 1
Epson Premium Glossy PhotoPaper A4 20
10 × 15 cm (4 × 6 in.) 20
13 × 18 cm (5 × 7 in.) 20
16:9 wide size (102 × 181mm) 20
*1 Paper with a weight of 64 g/m² (17 lb) to 90 g/m² (24 lb).
*2 The loading capacity for manual 2-sided printing is 30 sheets.
Note:
The availability of paper varies by location.
Paper type settings on the LCD screen
The product automatically adjusts itself for the type of paper you select in your print settings. That is why the paper
type setting is so important. It tells your product what kind of paper you are using and adjusts the ink coverage
accordingly. The table below lists the settings you should choose for your paper.
For this paper LCD paper type
Plain paper Plain Paper
Epson Bright White Ink Jet Paper
User’s Guide
Paper and Media Handling
18

Paper type settings from the printer driver
The product automatically adjusts itself for the type of paper you select in your print settings. That is why the paper
type setting is so important. It tells your product what kind of paper you are using and adjusts the ink coverage
accordingly. The table below lists the settings you should choose for your paper.
For this paper Printer driver paper type
Plain paper* plain papers
Epson Bright White Ink Jet Paper*
Epson Premium Glossy Photo Paper* Epson Premium Glossy
Epson Matte Paper – Heavyweight* Epson Matte
Epson Photo Quality Ink Jet Paper*
Envelopes Envelope
* These paper types are compatible with Exif Print and PRINT Image Matching. For more information, refer to the documentation
that came with the Exif Print or PRINT Image Matching compatible digital camera.
Note:
The availability of special media varies by location. For the latest information on media available in your area, contact
Epson support.
&“Technical Support Web Site” on page 132
Loading Paper and Envelopes
Follow these steps to load paper:
A
Flip the feeder guard forward.
User’s Guide
Paper and Media Handling
19

B
Slide out the paper support and the output tray and then raise the stopper.
Note:
Leave enough space in front of the product for the paper to be fully ejected.
C
Slide the edge guide to the left.
D
Load paper with the printable side up, against the right side of the rear paper feed.
User’s Guide
Paper and Media Handling
20