Epson Endeavor WG User manual

FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio and
television reception. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Cl Reorient or relocate the receiving antenna
0 Increase the separation between the equipment and receiver
Cl Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
Cl Consult an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will
invalidate the FCC Certification of this device and may cause interference levels that
exceed the limits established by the FCC for this equipment. It is the responsibility of the
user to obtain and use a shielded equipment interface cable with this device. If this
equipment has more than one interface connector, do not leave cables connected to unused
interfaces.
Changes or modifications not expressly approved by the manufacturer could void the
user’s authority to operate the equipment.
FOR CANADIAN USERS
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the radio interference regulations of the Canadian
Department of Communications.
Le present appareil numCrique n’kmet pas de bruits radioClectriques depassant les limites
applicables aux appareils numkiques de Classe B prescrites dans le reglement sur Ie
brouillage radioelectrique edict6 par Ie Ministke des Communications du Canada.

EPSON
®
User’s Guide
@
This manual is printed on recycled paper and is 100% recyclable.

IMPORTANT NOTICE
DISCLAIMER OF WARRANTY
Epson America makes no representations or warranties, either express or implied, by or
with respect to anything in this manual, and shall not be liable for any implied warranties
of merchantability and fitness for a particular purpose or for any indirect, special, or
consequential damages. Some states do not allow the exclusion of incidental or
consequential damages, so this exclusion may not apply to you.
COPYRIGHT NOTICE
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted, in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Epson
America, Inc. No patent liability is assumed with respect to the use of information
contained herein. Nor is any liability assumed for damages resulting from the use of the
information contained herein. Further, this publication and features described herein are
subject to change without notice.
TRADEMARKS
Epson is a registered trademark of Seiko Epson Corporation.
VirtualCache is a trademark of Epson Portland, Inc.
General notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective companies.
Copyright 0 1993 by Epson America, Inc.
Torrance, California
ii

Important Safety Instructions
1.
2.
3.
4.
5.
6.
7.
8.
9.
Read all of these instructions and save them for later reference.
Follow all warnings and instructions marked on the computer.
Unplug the computer from the wall outlet before cleaning. Use a
damp cloth for cleaning; do not use liquid or aerosol cleaners.
Do not spill liquid of any kind on the computer.
Do not place the computer on an unstable cart, stand, or table.
Slots and openings in the cabinet and the back or bottom are
provided for ventilation; do not block or cover these openings.
Do not place the computer near or over a radiator or heat
register.
Operate the computer using the type of power source indicated
on its label.
If you plan to operate the computer in Germany, observe the
following safety precaution:
To provide adequate short-circuit protection and over-current
protection for this computer, the building installation must be
protected by a 16 Amp circuit breaker.
Beim AnschluB des Computers an die Netzversorgung muf3
sichergestellt werden, dal3 die Gebaudeinstallation mit einem
16 A ijberstromschutzschalter abgesichert ist.
Connect all equipment to properly grounded (earthed) power
outlets. If you are unable to insert the plug into an outlet,
contact your electrician to replace your outlet. Avoid using
outlets on the same circuit as photocopiers or air control
systems that regularly switch on and off.
iii

10. Do not allow the computer’s power cord to become damaged or
frayed.
11.
If you use an extension cord with the computer, make sure the
total of the ampere ratings of the devices plugged into the
extension cord does not exceed the ampere rating for the
extension cord. Also, make sure the total of all products
plugged into the wall outlet does not exceed 15 amperes.
12. Do not insert objects of any kind into this product through the
cabinet slots.
13. Except as specifically explained in this User’s Guide, do not
attempt to service the computer yourself. Refer all servicing to
qualified service personnel.
14. Unplug the computer from the wall outlet and refer servicing to
qualified service personnel under the following conditions:
A. When the power cord or plug is damaged.
B. If liquid has entered the computer.
C. If the computer does not operate normally when the
operating instructions are followed. Adjust only those
controls that are covered by the operating instructions.
Improper adjustment of other controls may result in
damage and often requires extensive work by a qualified
technician to restore the computer to normal operation.
D. If the computer has been dropped or the cabinet has been
damaged.
E. If the computer exhibits a distinct change in performance.
iv

Instructions Importantes de Skuritk
1.
2.
3.
4.
5.
6.
7.
8.
9.
Lire completement les instructions qui suivant et les conserver
pour references futures.
Bien suivre tous les avertissements et les instructions indiques sur
l’ordinateur.
Debrancher l’ordinateur de toute sortie murale avant le nettoyage.
Utiliser un chiffon humide; ne jamais utiliser un nettoyeur
liquide ou une bonbonne aerosol.
Ne jamais renverser un liquide d’aucune sorte sur l’ordinateur.
Ne pas placer l’ordinateur sur un chariot, un support, ou une table
instable.
Les events dans le meubles, a l’arriere et en dessous sont concus
pour l’aeration; on ne doit jamais les bloquer. Ne pas placer
l’ordinateur pres d’une source de chaleur directe.
Le fonctionnement de l’ordinateur doit s’effectuer conformement
au type de source d’alimentation indiquee sur l’etiquette.
Lorsqu’on desire utiliser l’ordinateur en Allemagne, on doit
observer les normes securitaires qui suivent:
Afin d’assurer une protection adequate a l’ordinateur contre les
court-circuits et le survoltage, l’installation de l’edifice doit
comprendre un disjoncteur de 16 amp.
On doit brancher tout l’equipement dans une sortie reliee a la
masse. Lorsqu’il est impossible d’inserer la fiche dans la prise, on
doit retenir les services d’un electricien ou remplacer la prise. Ne
jamais utiliser une prise sur le meme circuit qu’un appareil a
photocopie ou un systeme de controle d’aeration avec
commutation marche-arret.
V

10. S’assurer que le cordon d’alimentation de l’ordinateur n’est pas
effrite.
11. Dans le cas ob on utilise un cordon de rallonge avec l’ordinateur,
on doit s/assurer que la valeur totale d’amperes branches dans le
cordon n’excede en aucun temps les amperes du cordon de
rallonge. La quantite totale des appareils branches dans la prise
murale ne doit jamais exceder 15 amperes.
12. Ne jamais inserer un objet de quelque sorte que ce soit dans les
cavites de cet appareil.
13. Sauf tel que specific dans la notice d’utilisation, on ne doit jamais
tenter d’effectuer une reparation de l’ordinateur. On doit referer
le service de cet appareil a un technicien qualifie.
14. Debrancher l’ordinateur de la prise murale et confier le service au
personnel de service qualifie selon les conditions qui suivent:
A. Lorsque le cordon d’alimentation ou la prise sont
endommages.
B. Lorsqu’un liquide s’est infiltre dans l’ordinateur.
C. Lorsque l’ordinateur refuse de fonctionner normalement
meme en suivant les instructions. N’ajuster que les
commandes qui sont enumerees dans les instructions de
fonctionnement. Tout ajustement inadequat de tout autre
controle peut provoquer un dommage et souvent necessiter
des reparations elaborees par un technicien qualifie afin de
remettre l’appareil en service.
D. Lorsqu’on a echappe l’ordinateur ou que l’on a endommage le
boitier.
E. Lorsque l’ordinateur demontre un changement note au niveau
de sa performance.
vi

Contents
Introduction
VGA Utilities . . . . . . . . .
OptionalEquipment . . . . .
Memory . . . . . . . . .
Drives . . . . . . . . . .
OverDrive Processor . .
Alternate VGA Interface
How to Use This Manual . .
. . .
. . .
. . .
. . .
. . .
. . .
. . .
...............
2
...............
3
...............
3
...............
3
...............
3
...............
3
. . . . . . . . . . . . . . .
4
Chapter 1
Using Your Computer
Turning On the Computer
.....................
1-2
Turning Off the Computer
.....................
1-5
Using Disks and Disk Drives
....................
1-5
How Disks Store Data
.....................
1-6
Types of Diskette Drives
...................
1-7
Caring for Diskettes and Diskette Drives
..........
1-10
Write-protecting Diskettes
..................
1-12
Inserting and Removing Diskettes
..............
1-14
Using a Single Diskette Drive System
............
1-16
Formatting Diskettes
.....................
1-17
Making Backup Copies
....................
1-17
Using a Hard Disk Drive
...................
1-18
Special Keys on the Keyboard
...................
1-20
Stopping a Command or Program
.................
1-21
Resetting the Computer
.......................
1-22
Using a Password
..........................
1-23
Changing a Password
.....................
1-24
Deleting a Password
.....................
1-25
vii

Using Your Computer as a Network Server
...........
1-26
Using a Password in Network Server Mode
........
1-27
Changing the Processor Speed
..................
1-28
Entering Keyboard Commands
...............
1-30
Using the ESPEED Program
.................
1-31
Preparing the Hard Disk for Moving
...............
1-33
Using AUTOEXEC.BAT and Other Batch Files
.........
1-34
Chapter 2 lnstalling and Removing Options
How to Use This Chapter
.....................
2-2
Locating the Internal Components
.............
2-3
Removing the Cover
........................
2-4
Changing the Jumper Settings
...................
2-6
Setting the Jumpers
......................
2-8
Memory Modules (SIMMs)
....................
2-9
Inserting SIMMs
........................
2-11
Removing SIMMS
.......................
2-13
Installing an Option Card
.....................
2-14
Removing an Option Card
.....................
2-18
Removing the Option Card Connector Board
..........
2-19
Replacing the Option Card Connector Board
..........
2-20
Installing a New Processor Chip
.................
2-21
Using the Alternate VGA Interface
................
2-22
Replacing the Cover
........................
2-24
Post-installation Procedures
....................
2-25
Chapter 3
Installing and Removing Drives
How to Use This Chapter
....................
Setting the Hard Disk Drive Jumpers
..............
Where to Go Next
......................
Installing a Hard Disk in the Vertical Bay
...........
Removing the Mounting Frames
.............
Installing the Hard Disk
..................
Connecting the Cables
...................
3-3
3-4
3-4
3-5
3-6
3-8
3-12
. . .
27222

Removing a Hard Disk From the Vertical Bay
..........
3-15
Installing a Drive in a Horizontal Bay
............... 3-17
Attaching Mounting Frames to a Hard Disk
........
3-19
Installing the Drive
.......................
3-20
Connecting the Cables
.....................
3-24
Removing a Drive From a Horizontal Bay
............
3-29
Connecting the Hard Disk Drive Ribbon Cable to the System
Board
................................
3-33
Post-installation Procedures
.................... 3-36
Chapter 4
Running System Diagnostics
Starting the Program ..............
Deleting Tests ................
Adding Tests
................
Running Tests ..................
Resuming From an Error
.........
System Diagnostic Tests
............
Error Messages ..................
. . 4-2
. . 4-3
. . 4-4
. . 4-5
. . 4-6
. . 4-7
. . 4-8
Chapter 5
Formatting a Hard Disk
Starting the Program ................ .......
5-2
Formatting a New Disk
............ .......
5-3
Reformatting a Used Disk
.......... .......
5-3
Selecting an Option
.............. .......
5-3
Selecting a Drive ................ .......
5-4
Option 1, Format ................... .......
5-4
Modifying the Defective Track Table
.... .......
5-6
Formatting the Disk
.............. .......
5-8
Option 2, Destructive Surface Analysis
...... .......
5-9
Option 3, Non-destructive Surface Analysis
... .......
5-10
Exiting the Program ................. .......
5-11
ix

Chapter 6
Troubleshooting
Identifying Your System
......................
Error Messages
...........................
The Computer Won’t Start
.....................
The Computer Does Not Respond
................
Restoring the Power Supply
.................
Password Problems
.......................
.
Accessing Your System
....................
Keyboard Problems
.........................
Monitor Problems
..........................
Diskette Problems
..........................
Diskette Drive Problems
......................
Hard Disk Problems
........................
Installing the Drive
......................
Preparing the Drive
......................
Accessing Data on the Drive
.................
Software Problems
.........................
Printer Problems
..........................
Option Card Problems
.......................
Mouse Problems
...........................
Memory Module Problems
....................
Appendix A Specifications
6-1
6-2
6-5
6-6
6-8
6-9
6-10
6-11
6-12
6-13
6-15
6-16
6-17
6-18
6-18
6-19
6-20
6-22
6-23
6-23
CPU and Memory
.............. ...........
A-1
Controllers
.................. ...........
A-2
Interfaces ................... ...........
A-3
Mass Storage ................. ...........
A-4
Keyboard ................... ...........
A-4
Physical Characteristics ........... ...........
A-5
Power Supply
................ ...........
A-5
Environmental Requirements
....... ...........
A-6
Power Source Requirements ........ ...........
A-7
System Memory Map ............ ...........
A-8
Extended VGA Modes ........... ...........
A-9
Wingine Modes
............... ...........
A-10
x

Glossary
Index
xi

lntroduction
Your new Epson
®
computer is a fast, high-performance system
offering flexibility and expandability in a compact design. It
provides the following features:
Ll
486SX/33, 486DX2/50, or 486DX2/66 microprocessor
Ll
4MB of internal memory, expandable to 128MB
U
System and video BIOS shadow RAM
U
8KB of internal processor cache
LI
VirtualCache’“-the Epson proprietary memory
architecture which allows the system to use all its system
memory as a virtual cache pool
Ll
Integrated VGA (video graphics array) controller with
Wingine™ video technology developed by Chips and
Technologies
®
for Microsoft
®
Windows
®
users
Ll
Math coprocessor built into the 486DX2/50 and 486DX2/66
microprocessor chips
LI Built-in VGA port
tl
Two built-in serial ports and one built-in parallel port
Ll
Built-in IBM
®
PS/2™ compatible keyboard and mouse ports
Ll
Four 16-bit (or 8-bit) ISA option slots
Ct
Support for up to three mass storage drives
U Password security.
lntroduction 1

Your computer’s video and memory features work together for
enhanced performance. Incorporating Wingine technology, the
advanced system architecture allows the CPU to communicate
directly with the video memory, providing direct throughput
from the system memory to the display. Combined with the
speed and graphics capabilities of the Wingine VGA controller,
this technology produces screen refresh rates that are ten times
faster than standard super VGA systems and up to five times
faster than systems that employ “local bus” technology.
Additionally, your computer can use all of its memory as a
virtual cache pool. Unlike most systems that provide only a
64KB or 128KB cache buffer-which typically fills up with the
first or second memory access command-your computer uses
all the RAM as a “virtual” cache buffer. You’ll notice the
improved performance especially when running
memory-consuming graphics programs such as Windows
applications or CAD programs.
Using the built-in interfaces, you can connect your peripheral
devices directly to the computer so you don’t have to install
option cards. You can use the option slots to enhance your
system with extra functions such as a modem card, network
card, or additional interface ports.
VGA Utilities
Your computer comes with special MS-DOS
®
VGA device
drivers and utilities for use with the integrated VGA interface.
With these utilities, you can take advantage of extended VGA
features such as high resolutions and 132-column text mode
when you run popular application programs. The Wingine
controller works with the display drivers to provide sharp,
clear resolutions of up to 1024 x 768 for the Windows
environment. See the VGA Utilities Guide for installation
instructions.
2 Introduction

Optional Equipment
You can easily upgrade your computer by installing additional
memory and a wide variety of options, as described below.
(Installation instructions are provided in Chapters 2 and 3 of
this manual.)
Memory
By adding 1MB, 4MB, 16MB, or 64MB SIMMs (single inline
memory modules) to the main system board, you can expand
the computer’s memory up to 128MB.
Drives
Your system can support up to three internal mass storage
devices, including hard disk drives, diskette drives, a tape
drive, or a CD-ROM drive. As your storage needs expand, you
can install additional drives.
OverDrive Processor
If you have the 486SX/33 model, you can enhance your system
by installing an Intel
®
OverDrive™ processor. This processor
doubles the internal clock speed so your system runs much
faster.
Alternate VGA Interface
If you want to install a high-resolution graphics adapter card
for additional graphics capabilities (such as 1280 x 1024
resolutions), you can connect it to the computer’s alternate
VGA interface. This allows you to use the special graphics
features on the adapter card while accessing the standard VGA
signals provided by your main system board.
Introduction 3

How to Use This Manual
This manual contains the information you need to get the best
results from your computer. You don’t have to read everything
in this book; check the following summary.
Chapter 1 covers general operating procedures, such as turning
the computer on and off, using disks and disk drives, entering a
password, and changing the processor speed.
Chapter 2 describes how to remove and replace the computer’s
cover, change jumper settings, and install optional equipment
such as option cards and memory modules.
Chapter 3 explains how to install and remove disk drives,
Chapter 4 provides instructions for running system diagnostics.
Chapter 5 gives the procedure for formatting a hard disk.
Chapter 6 contains troubleshooting tips.
Appendix A lists the specifications of your computer.
At the end of this manual, you’ll find a Glossary and an Index.
Note
Please see the Setup Guide for instructions on setting up your
system and running the SETUP program.
4 Introduction

Using Your Computer
This chapter briefly describes the following operations:
Turning the computer on and off
Using disks and disk drives
Using special keys on the keyboard
Stopping a command or program
Resetting the computer
Using a password
Changing the processor speed
Preparing a hard disk for moving
Using AUTOEXEC.BAT and other batch files.
Using Your Computer l-l

If you want basic information on turning the computer on and
off, using your disk drives and keyboard, stopping commands,
or resetting the computer, read the first five sections in this
chapter.
If you are familiar with these aspects of operating a computer,
you can skip to page 1-23 to learn about system operations
specific to your computer, such as using a password and
changing the processor speed.
Turning On the Computer
Before turning on your computer, check the following safety
rules to avoid accidentally damaging your computer or injuring
yourself:
Do not connect or disconnect any peripheral device cables
(including the mouse or keyboard) or power cables when
the computer’s power is on.
Never turn on the computer with a protective card in a
5.25-inch diskette drive.
Never turn off or reset your computer while a disk drive
light is on. This can destroy data stored on the disk.
Always wait at least 20 seconds after you turn off the
power before you turn it on again. This prevents possible
damage to the computer’s electrical circuitry.
Do not leave a beverage near your system. Spilled liquid
can damage the circuitry of your equipment.
Follow these steps to turn on your system:
1. Turn on the monitor, printer, and any other peripheral
devices connected to the computer.
1-2 Using Your Computer

2. If you do not have a hard disk, insert your main operating
system diskette in drive A.
Note
If you do not have a hard disk, you need to insert the
operating system diskette each time you turn on your
system so the computer can copy the operating system
to its memory. See your operating system manual for
more information.
3. To turn on the computer, press the power button located on
the right side of the front panel, as shown below.
power indicator
power
button
The power indicator lights up. After a few seconds, the
computer displays a count of its system memory, and then
performs its power-on diagnostics. This is a series of checks the
computer runs each time you turn it on to make sure
everything is working correctly. (If necessary, use the controls
on your monitor to adjust the screen display.)
Using Your Computer 1-3