
Cleaning the Print Head (Head Cleaning). . . . . . . 122
Cleaning the Print Head - Control Panel. . . . . . 122
CleaningthePrintHead-Windows......... 122
CleaningthePrintHead-MacOS.......... 123
Power Cleaning the Print Head (Power Cleaning). 123
Running Power Cleaning - Control Panel. . . . . 124
RunningPowerCleaning-Windows.........124
RunningPowerCleaning-MacOS..........124
AligningthePrintHead....................125
Aligning the Print Head - Control Panel. . . . . . 125
CleaningthePaperPath....................125
CleaningthePaperPathforInkSmears.......126
Cleaning the Paper Path for Paper Feeding
Problems.............................126
CleaningtheADF........................ 128
CleaningtheScannerGlass..................130
CleaningtheTranslucentFilm............... 131
Checking the Total Number of Pages Fed
roughthePrinter.......................133
Checking the Total Number of Pages Fed
roughthePrinter-ControlPanel.........133
Checking the Total Number of Pages Fed
roughthePrinter-Windows.............134
Checking the Total Number of Pages Fed
roughthePrinter-MacOS..............134
Software Information
Application for Scanning Documents and
Images(EpsonScan2).....................135
Application for Conguring Scanning
Operations from the Control Panel (Epson
EventManager)..........................135
Application for Conguring Fax Operations and
SendingFaxes(FAXUtility).................136
Application for Sending Faxes (PC-FAX Driver). . 137
Application for Printing Web Pages (E-Web Print) 137
Soware Update Tools (EPSON Soware
Updater)...............................137
InstallingApplications.....................138
UpdatingApplicationsandFirmware..........139
UninstallingApplications...................139
UninstallingApplications-Windows.........139
UninstallingApplications-MacOS..........140
Solving Problems
CheckingthePrinterStatus..................142
Checking Messages on the LCD Screen. . . . . . . 142
CheckingthePrinterStatus-Windows.......142
CheckingthePrinterStatus-MacOS........143
Checking the Soware Status. . . . . . . . . . . . . . . . 143
RemovingJammedPaper...................143
Removing Jammed Paper from the Front Cover 144
Removing Jammed Paper from the Rear
PaperFeedSlot........................ 145
Removing Jammed Paper from Inside the
Printer...............................145
Removing Jammed Paper from Rear Cover. . . . 147
RemovingJammedPaperfromtheADF......148
PaperDoesNotFeedCorrectly...............150
PaperJams............................151
PaperFeedsataSlant....................151
EjectedPaperFallsfromtheOutputTray......151
PaperisEjectedDuringPrinting............151
OriginalDoesNotFeedintheADF..........151
PowerandControlPanelProblems............152
PowerDoesNotTurnOn.................152
PowerDoesNotTurnO.................152
PowerTurnsOAutomatically.............152
LCDScreenGetsDark...................153
CannotPrintfromaComputer...............153
CheckingtheConnection(USB)............153
Checking the Soware and Data. . . . . . . . . . . . 153
Checking the Printer Status from the
Computer(Windows)....................155
Checking the Printer Status from the
Computer(MacOS).....................156
PrintoutProblems........................156
PrintoutisScuedorColorisMissing........156
BandingorUnexpectedColorsAppear.......157
Colored Banding Appears at Intervals of
Approximately3.3cm....................157
VerticalBandingorMisalignment...........158
PrintQualityisPoor.....................158
Paper Is Smeared or Scued...............159
Paper is Smeared During Automatic 2-Sided
Printing..............................160
PrintedPhotosareSticky.................160
e Position, Size, or Margins of the Printout
AreIncorrect..........................160
Printed Characters Are Incorrect or Garbled. . . 161
ePrintedImageIsInverted..............161
Mosaic-LikePatternsinthePrints...........161
Uneven Colors, Smears, Dots, or Straight
LinesAppearintheCopiedImage...........161
Moiré (Cross-Hatch) Patterns Appear in the
CopiedImage......................... 162
An Image of the Reverse Side of the Original
AppearsintheCopiedImage..............162
User's Guide
Contents
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