Epson Workforce Pro WF-C8690DWF User manual

User's Guide
NPD5897-02 EN

Contents
About This Manual
IntroductiontotheManuals...................7
Using the Manual to Search for Information. . . . . . . 7
MarksandSymbols.........................9
DescriptionsUsedinthisManual...............9
OperatingSystemReferences..................9
Important Instructions
SafetyInstructions.........................11
PrinterAdvisoriesandWarnings.............. 12
Advisories and Warnings for Setting Up/
UsingthePrinter........................12
Advisories and Warnings for Using the
PrinterwithaWirelessConnection...........13
Advisories and Warnings for Using the
Touchscreen........................... 14
Advisories and Warnings for Using the
OptionalCabinet........................14
ProtectingYourPersonalInformation...........14
Printer Basics
PartNamesandFunctions...................15
ControlPanel.......................... 19
BasicScreenConguration...................20
IconsdisplayedintheLCDScreen........... 20
TouchScreenOperations..................22
EnteringCharacters......................23
Job/StatusScreenConguration.............24
ViewingAnimations........................24
Preparing the Printer
LoadingPapers...........................26
AvailablePaperandCapacities..............26
PaperHandlingPrecautions................29
LoadingPaperinthePaperCassette..........30
LoadingPaperintheRearPaperFeed.........32
LoadingEnvelopesandPrecautions.......... 34
LoadinglongpapersandPrecautions.........35
ListofPaperType....................... 35
ListofDetectedPaperSizes................ 36
PlacingOriginals..........................36
Detecting the Original Size Automatically. . . . . . 37
AvailableOriginalsfortheADF............. 37
PlacingOriginalsontheADF...............38
Placing Originals on the Scanner Glass. . . . . . . . 40
InsertinganExternalUSBDevice..............42
Inserting and Removing an External USB
Device................................42
Accessing an External USB Device From a
Computer.............................42
ManagingContacts........................43
RegisteringorEditingContacts............. 43
Registering or Editing Grouped Contacts. . . . . . 44
RegisteringFrequentlyUsedContacts.........45
RegisterContactsonaComputer............45
BackingupContactsusingaComputer........45
RegisteringYourFavoriteSettingsasaPreset......45
MenuOptionsforPresets..................46
MenuOptionsforSettings...................46
MenuOptionsforGeneralSettings...........46
MenuOptionsforPrintCounter.............54
MenuOptionsforSupplyStatus.............55
MenuOptionsforMaintenance............. 55
MenuOptionsforLanguage................56
MenuOptionsforPrinterStatus/Print.........56
MenuOptionsforContactsManager......... 57
MenuOptionsforUserSettings.............57
Menu Options for Authentication Device Status. 57
Menu Options for Epson Open Platform
Information............................58
SavingPower.............................58
SavingPower-ControlPanel...............58
Printing
Printing from the Printer Driver on Windows. . . . . 59
AccessingthePrinterDriver................59
PrintingBasics..........................59
Printingon2-Sides.......................61
PrintingSeveralPagesonOneSheet..........62
Printing and Stacking in Page Order (Reverse
OrderPrinting).........................63
PrintingaReducedorEnlargedDocument.....63
Printing One Image on Multiple Sheets for
Enlargement(CreatingaPoster).............64
PrintingwithaHeaderandFooter........... 70
PrintingaWatermark.....................71
PrintingPassword-ProtectedFiles............72
PrintingMultipleFilesTogether.............72
Printing Using the Color Universal Print
Feature...............................73
AdjustingthePrintColor..................74
User's Guide
Contents
2

PrintingtoEmphasizeinLines............74
PrintingClearBarCodes..................75
CancelingPrinting.......................75
MenuOptionsforthePrinterDriver..........75
Printing from the PostScript Printer Driver on
Windows................................78
Menu Options for the PostScript Printer Driver. . 79
CancelingPrinting.......................80
PrintingfromthePrinterDriveronMacOS......81
PrintingBasics..........................81
Printingon2-Sides.......................82
PrintingSeveralPagesonOneSheet..........83
Printing and Stacking in Page Order (Reverse
OrderPrinting).........................83
Printing a Reduced or Enlarged Document. . . . . 84
AdjustingthePrintColor..................85
CancelingPrinting.......................85
MenuOptionsforthePrinterDriver..........85
Making Operation Settings for the Mac OS
PrinterDriver..........................87
Printing from the PostScript Printer Driver on
MacOS.................................88
Menu Options for the PostScript Printer Driver. . 89
CancelingPrinting.......................90
PrintingFilesfromaMemoryDevice...........90
Printing JPEG Files from a Memory Device. . . . .90
Printing PDF or TIFF Files from a Memory
Device................................91
MenuOptionsforMemoryDevice...........92
PrintingfromSmartDevices................. 94
UsingEpsoniPrint.......................94
UsingEpsonPrintEnabler.................97
UsingAirPrint..........................98
CancelingOngoingorQueuedJobs............ 99
Copying
CopyingBasics...........................100
Copyingon2-Sides....................... 100
Copying Multiple Originals onto One Sheet. . . . . .101
BasicMenuOptionsforCopying............. 101
AdvancedMenuOptionsforCopying..........103
Scanning
ScanningUsingtheControlPanel.............105
Scanning to a Network Folder or FTP Server. . . 105
ScanningtoanEmail....................109
Scanning Using the Settings Registered on
theComputer(DocumentCapturePro)...... 112
ScanningtoaMemoryDevice............. 115
ScanningtotheCloud...................117
ScanningtoaComputer(WSD)............119
ScanningfromaComputer..................121
Authenticating Users on Epson Scan 2 when
UsingAccessControl....................121
ScanningUsingEpsonScan2..............121
ScanningfromSmartDevices................124
Connecting from Smart Device by Wi-Fi Direct 124
InstallingEpsoniPrint...................125
ScanningUsingEpsoniPrint...............125
Scanning by Touching Smart Devices to the
N-Mark..............................126
Faxing
BeforeUsingFaxFeatures...................128
SendingFaxesUsingthePrinter..............128
SendingFaxesUsingtheControlPanel.......128
Sending Faxes Dialing from the External
PhoneDevice..........................130
Sending Faxes On Demand (Using Polling
Send/BulletinBoardBox).................131
VariousWaysofSendingFaxes.............133
ReceivingFaxesonthePrinter............... 137
ReceivingIncomingFaxes.................137
ReceivingFaxesbyMakingaPhoneCall......139
Saving and Forwarding Received Faxes. . . . . . . 141
Viewing Received Faxes Saved in the Printer
ontheLCDScreen......................142
MenuOptionsforFaxing...................143
Recipient.............................143
FaxSettings...........................143
More................................145
MenuOptionsforFaxBox..................146
Inbox/Condential......................146
StoredDocuments......................147
PollingSend/Board..................... 148
CheckingtheStatusorLogsforFaxJobs........151
Displaying Information when Received Faxes
are Unprocessed (Unread/Not Printed/Not
Saved/NotForwarded)...................151
CheckingFaxJobsinProgress..............152
CheckingtheFaxJobHistory..............153
ReprintingReceivedDocuments............153
SendingaFaxfromaComputer..............153
Sending Documents Created Using an
Application(Windows)...................154
Sending Documents Created Using an
Application(MacOS)....................156
User's Guide
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3

ReceivingFaxesonaComputer...............157
SavingIncomingFaxesonaComputer.......158
Canceling the Feature that Saves Incoming
FaxestotheComputer...................158
CheckingforNewFaxes(Windows)......... 158
CheckingforNewFaxes(MacOS).......... 159
Replacing Ink Cartridges and Other
Consumables
Checking the Status of the Remaining Ink and
theMaintenanceBox......................161
Checking the Status of the Remaining Ink
and the Maintenance Box - Control Panel. . . . . 161
Checking the Status of the Remaining Ink
andtheMaintenanceBox-Windows.........161
Checking the Status of the Remaining Ink
andtheMaintenanceBox-MacOS..........161
InkCartridgeCodes.......................162
InkCartridgeHandlingPrecautions...........162
ReplacingInkCartridges................... 164
MaintenanceBoxCode.....................165
Maintenance Box Handling Precautions. . . . . . . . 165
ReplacingaMaintenanceBox................166
MaintenanceRollersCodes..................166
Replacing Maintenance Rollers in Paper
Cassette1.............................. 166
Replacing Maintenance Rollers in Paper
Cassette2to4...........................171
TemporarilyPrintingwithBlackInk...........176
Temporarily Printing with Black Ink -
ControlPanel..........................176
Temporarily Printing with Black Ink - Windows 177
Temporarily Printing with Black Ink - Mac OS. .178
Conserving Black Ink when the Black Ink Is
Low(forWindowsOnly)................... 178
Maintaining the Printer
CheckingandCleaningthePrintHead.........180
Checking and Cleaning the Print Head -
ControlPanel..........................180
Checking and Cleaning the Print Head -
Windows.............................181
Checking and Cleaning the Print Head - Mac
OS..................................181
AligningRuledLines......................181
CleaningthePaperPath....................182
CleaningthePaperPathforInkSmears.......182
Cleaning the Paper Path for Paper Feeding
Problems(PaperCassette)................ 183
CleaningtheADF........................ 183
CleaningtheScannerGlass..................186
Network Service and Software
Information
Application for Conguring Printer Operations
(Web Cong)............................187
Running Web Cong on a Web Browser. . . . . . 187
RunningWebCongonWindows.......... 188
RunningWebCongonMacOS............188
Application for Scanning Documents and
Images(EpsonScan2).....................188
AddingtheNetworkScanner..............189
Application for Conguring Scanning from the
Computer(DocumentCapturePro)...........190
Application for Conguring Fax Operations and
SendingFaxes(FAXUtility).................190
Application for Sending Faxes (PC-FAX Driver). . 191
Application for Printing Web Pages (E-Web Print) 191
Soware Update Tools (Soware Updater). . . . . . 192
InstallingtheLatestApplications..............192
InstallingaPostScriptPrinterDriver...........194
Installing a PostScript Printer Driver -
Windows.............................194
Installing a PostScript Printer Driver - Mac OS. 194
Installing the Epson Universal Printer Driver
(forWindowsOnly).......................195
UninstallingApplications...................195
UninstallingApplications-Windows.........195
UninstallingApplications-MacOS..........196
PrintingUsingaNetworkService.............197
Solving Problems
CheckingthePrinterStatus..................198
Checking Messages on the LCD Screen. . . . . . . 198
ErrorCodeontheStatusMenu.............200
CheckingthePrinterStatus-Windows.......206
CheckingthePrinterStatus-MacOS........206
Checking the Soware Status................ 206
RemovingJammedPaper...................206
PaperDoesNotFeedorEjectCorrectly.........207
PaperJams............................207
PaperFeedsataSlant....................207
Several Sheets of Paper are Fed at a Time. . . . . . 208
User's Guide
Contents
4

Paper Does Not Feed from the Optional
PaperCassetteUnits.....................208
Paper Does Not Feed Correctly Aer
ReplacingtheMaintenanceRollers..........208
PaperOutErrorOccurs..................208
Original Does Not Feed in the ADF. . . . . . . . . .208
PaperisNotStackedinOrder..............209
Paper is Ejected in an Unexpected Direction. . . 209
PowerandControlPanelProblems............210
PowerDoesNotTurnOn.................210
PowerDoesNotTurnO.................210
PrinterTurnsODuringUse..............210
Power Turns O Automatically.............210
LCDScreenGetsDark...................210
TouchScreenDoesNotRespond............210
Cannot Operate from the Control Panel. . . . . . 210
CannotPrintfromaComputer...............211
CheckingtheConnection(USB)............211
CheckingtheConnection(Network).........211
Checking the Soware and Data. . . . . . . . . . . . 211
Checking the Printer Status from the
Computer(Windows)....................213
Checking the Printer Status from the
Computer(MacOS).....................214
CheckingOtherProblems.................214
CannotPrintfromaniPhoneoriPad.......... 214
PrintoutProblems........................215
AdjustingthePrintQuality................215
Adjusting the Print Quality for Each Paper
Type................................216
PrintoutisScuedorColorisMissing........216
BandingorUnexpectedColorsAppear.......216
Colored Banding Appears at Intervals of
Approximately3.3cm....................216
Blurry Prints, Vertical Banding, or
Misalignment..........................217
PrintQualityisPoor.....................218
PaperIsSmearedorScued...............219
Paper is Smeared During Automatic 2-Sided
Printing..............................220
PrintedPhotosareSticky.................220
Images or Photos are Printed in Unexpected
Colors...............................220
e Position, Size, or Margins of the Printout
AreIncorrect..........................220
Printed Characters Are Incorrect or Garbled. . . 221
ePrintedImageIsInverted..............221
Mosaic-LikePatternsinthePrints...........221
UnintentionallyPrintingon2-Sides..........221
Uneven Colors, Smears, Dots, or Straight
LinesAppearintheCopiedImage...........222
Moiré (Cross-Hatch) Patterns Appear in the
CopiedImage......................... 222
An Image of the Reverse Side of the Original
AppearsintheCopiedImage..............222
e Printout Problem Could Not be Cleared. . . 222
OtherPrintingProblems................... 223
PrintingIsTooSlow.....................223
Printing Slows Down Dramatically During
ContinuousPrinting.....................223
Cannot Cancel Printing from a Computer
RunningMacOSXv10.6.8................223
PostScriptPrinterDriverProblems............224
Printer Does Not Print While Using
PostScriptPrinterDriver................. 224
Printer Does Not Print Correctly While
UsingPostScriptPrinterDriver.............224
Print Quality Is Poor While Using PostScript
PrinterDriver......................... 224
Printing Is Too Slow While Using PostScript
PrinterDriver......................... 224
CannotStartScanning.....................225
ScannedImageProblems...................225
Uneven Colors, Dirt, Spots, and so on Appear
whenScanningfromtheScannerGlass.......225
Straight Lines Appear when Scanning from
ADF................................226
eImageQualityIsRough...............226
Oset Appears in the Background of Images. . . 226
TextisBlurred.........................226
Moiré Patterns (Web-Like Shadows) Appear. . . 227
Cannot Scan the Correct Area on the
ScannerGlass..........................227
Text is Not Recognized Correctly when
SavingasaSearchablePDF................227
Cannot Solve Problems in the Scanned Image. . 228
OtherScanningProblems...................229
ScanningSpeedIsSlow...................229
Cannot Send the Scanned Image by Email. . . . . 229
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 229
Problems when Sending and Receiving Faxes. . . . .229
CannotSendorReceiveFaxes..............230
CannotSendFaxes......................231
Cannot Send Faxes to a Specic Recipient. . . . . 231
CannotSendFaxesataSpeciedTime....... 232
CannotReceiveFaxes....................232
Cannot Save Received Faxes to a Memory
Device...............................232
MemoryFullErrorOccurs................233
SentFaxQualityIsPoor..................233
FaxesAreSentattheWrongSize............234
User's Guide
Contents
5

ReceivedFaxQualityIsPoor...............234
CannotReceiveA3SizeFaxes..............234
ReceivedFaxesAreNotPrinted............ 234
Pages are Blank or only a Small Amount of
Text is Printed on the Second Page in
ReceivedFaxes.........................235
OtherFaxingProblems.....................235
Cannot Make Calls on the Connected
Telephone............................235
Answering Machine Cannot Answer Voice
Calls................................235
Sender's Fax Number Not Displayed on
Received Faxes or the Number is Wrong. . . . . . 235
OtherProblems..........................235
Slight Electric Shock when Touching the
Printer...............................235
OperationSoundsAreLoud...............235
e DateandTimeAreIncorrect........... 236
MemoryDeviceIsnotRecognized..........236
CannotSaveDatatoaMemoryDevice.......236
ForgotYourPassword....................236
Application Is Blocked by a Firewall (for
WindowsOnly)........................237
"×" Is Displayed on the Photo Selection Screen. .237
Appendix
Technical Specications....................238
PrinterSpecications....................238
ScannerSpecications...................239
InterfaceSpecications...................239
FaxSpecications.......................239
NetworkFunctionList...................240
Wi-FiSpecications.....................241
EthernetSpecications...................241
SecurityProtocol.......................242
PostScriptLevel3Compatibility............242
SupportedirdPartyServices.............242
ExternalUSBDeviceSpecications..........242
SupportedDataSpecications..............243
Dimensions...........................243
ElectricalSpecications..................244
EnvironmentalSpecications..............244
InstallationLocationandSpace.............245
SystemRequirements....................246
FontInformation.........................247
AvailableFontsforPostScript..............247
AvailableFontsforPCL(URW)............ 248
ListofSymbolSets......................249
InstallingtheOptionalUnits.................252
OptionalCabinetCode...................252
InstallingtheOptionalCabinet.............252
OptionalPaperCassetteUnitCode..........257
Installing the Optional Paper Cassette Units. . . 257
RegulatoryInformation....................263
StandardsandApprovals................. 263
GermanBlueAngel.....................264
RestrictionsonCopying..................264
MovingandTransportingthePrinter.......... 265
PreparingtoMovethePrinter..............265
When Moving the Printer on the Cabinet's
Casters.............................. 267
When Moving the Printer with Optional
PaperCassetteUnitsAttached..............268
TransportingthePrinter..................268
Copyright.............................. 269
Trademarks.............................269
WheretoGetHelp........................271
TechnicalSupportWebSite................271
ContactingEpsonSupport................272
User's Guide
Contents
6

About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
help information available from the printer itself or from the Epson soware applications.
❏Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
❏Start Here (paper manual)
Provides you with information on setting up the printer and installing the soware.
❏User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer and on solving problems.
❏Administrator's Guide (digital manual)
Provides network administrators with information on management and printer settings.
You can obtain the latest versions of the above manuals with the following methods.
❏Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
&“Soware Update Tools (Soware Updater)” on page 192
Using the Manual to Search for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF
manual that has been opened in Adobe Reader X on your computer.
User's Guide
About This Manual
7

Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏Wi n d ow s : H ol d d o w n Alt, and then press ←.
❏Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
User's Guide
About This Manual
8

Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
&Links to related sections.
Descriptions Used in this Manual
❏Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS
High Sierra. e content displayed on the screens varies depending on the model and situation.
❏Illustrations used in this manual are examples only. Although there may be slight dierences depending on the
model, the method of operation is the same.
❏Some of the menu items on the LCD screen vary depending on the model and settings.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008
R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions.
❏Microso
®
Wi n d ow s
®
10 operating system
❏Microso
®
Wi n d ow s
®
8.1 operating system
❏Microso
®
Wi n d ow s
®
8 operating system
❏Microso
®
Wi n d ow s
®
7 operating system
❏Microso
®
Wi n d ow s Vi st a
®
operating system
❏Microso
®
Wi n d ow s
®
XP operating system
❏Microso
®
Wi n d ow s
®
XP Professional x64 Edition operating system
❏Microso
®
Wi n d ow s S e r v e r
®
2016 operating system
❏Microso
®
Wi n d ow s S e r v e r
®
2012 R2 operating system
❏Microso
®
Wi n d ow s S e r v e r
®
2012 operating system
User's Guide
About This Manual
9

❏Microso
®
Wi n d ow s S e r v e r
®
2008 R2 operating system
❏Microso
®
Wi n d ow s S e r v e r
®
2008 operating system
❏Microso
®
Wi n d ow s S e r v e r
®
2003 R2 operating system
❏Microso
®
Wi n d ow s S e r v e r
®
2003 operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite,
OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
User's Guide
About This Manual
10

Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏Be sure your AC power cord meets the relevant local safety standard.
❏Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, or options by yourself, except
as specically explained in the printer's manuals.
❏Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏Place the printer near a wall outlet where the plug can be easily unplugged.
❏Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
❏Avoid using a telephone during an electrical storm. ere may be a remote risk of electric shock from lightning.
❏Do not use a telephone to report a gas leak in the vicinity of the leak.
User's Guide
Important Instructions
11

❏e printer is heavy and should not be lied or carried by less than two people. When liing the printer, two or
more people should assume the correct positions as shown below.
❏Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.
❏If ink gets on your skin, wash the area thoroughly with soap and water.
❏If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏If ink gets into your mouth, see a doctor right away.
❏Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your
skin.
❏Do not shake ink cartridges too vigorously; otherwise ink may leak from the cartridge.
❏Keep ink cartridges and maintenance box out of the reach of children.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up/Using the Printer
❏Do not block or cover the vents and openings in the printer.
❏Use only the type of power source indicated on the printer's label.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏Avoid electrical outlets controlled by wall switches or automatic timers.
❏Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
User's Guide
Important Instructions
12

❏e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Allow space above the printer so that you can fully raise the document cover.
❏Leave enough space in front of the printer for the paper to be fully ejected.
❏Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
❏Do not insert objects through the slots in the printer.
❏Do not put your hand inside the printer during printing.
❏Do not touch the white at cable inside the printer.
❏Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏Do not move the print head by hand; otherwise, you may damage the printer.
❏Be careful not to trap your ngers when closing the document cover.
❏Do not press too hard on the scanner glass when placing the originals.
❏Always turn the printer o using the
P button. Do not unplug the printer or turn o the power at the outlet
until the
P light stops ashing.
❏Before transporting the printer, make sure that the print head is in the home (far right) position and the ink
cartridges are in place.
❏If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
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Important Instructions
13

Advisories and Warnings for Using the Touchscreen
❏e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
❏Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏e exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel
surface chips or cracks, and do not touch or attempt to remove the broken pieces.
❏Press the touchscreen gently with your nger. Do not press force or operate with your nails.
❏Do not use sharp objects such as ball point pens or sharp pencils to perform operations.
❏Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause
performance to deteriorate.
Advisories and Warnings for Using the Optional Cabinet
❏is cabinet is exclusively designed to install this printer on top as well as the optional paper cassette units. Do
not install any other products except for the specied printer and paper cassette unit.
❏Do not climb on the cabinet or place heavy object on it.
❏Make absolutely sure both stands are attached securely, otherwise the printer may fall.
❏Secure the printer or the optional paper cassette unit to the cabinet using the two attachments and screws
supplied with the cabinet.
❏When using the printer, make sure you lock the casters at the front of the cabinet.
❏Do not move the cabinet when the casters are locked.
❏When moving the cabinet with the printer or the optional paper cassette unit installed, avoid moving over
uneven or rough surfaces.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting the menus on the control panel as described below.
Settings > General Settings > System Administration > Restore Default Settings > Clear All Data and Settings
User's Guide
Important Instructions
14

Printer Basics
Part Names and Functions
AADF (Automatic Document Feeder) cover (F) Open when removing jammed originals in the ADF.
BADF edge guides Feed originals straight into the printer. Slide to the edges of the
originals.
CADF input tray (F) Feeds originals automatically.
DADF output tray Holds originals ejected from the ADF.
EPaper cassette 1 (C1) Loads paper.
FPaper cassette 2, Paper cassette 3, Paper
cassette 4 (C2, C3, C4)
Optional paper cassette units. Loads paper.
GCabinet Optional cabinet. Stores paper or other consumables.
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Printer Basics
15

AEdge guides Feed the paper straight into the printer. Slide to the
edges of the paper.
BPaper support Supports loaded paper.
CRear paper feed (B1) Loads paper.
DFeeder guard Prevents foreign substance from entering the printer.
Usually keep this guard closed.
EOutput tray Holds the ejected paper.
FEdge guides Feed the paper straight into the printer. Slide to the
edges of the paper.
GPaper cassette Loads paper.
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Printer Basics
16

ADocument cover Blocks external light while scanning.
BScanner glass Scans placed originals.
CControl panel Indicates the printer's status and allows you to make
print settings.
DExternal interface USB port Connects memory devices.
EPrint head Fires ink.
FFront cover (A) Open when removing jammed paper inside the printer.
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Printer Basics
17

c
Important:
Note the insertion direction when using a USB 1.0 to 2.0 cable, otherwise the printer may be damaged.
ARear cover 2 (D2) Remove when removing jammed paper.
BAC inlet Connects the power cord.
CRear cover 1 (D1) Open when replacing the maintenance box or
maintenance rollers, or removing jammed paper.
DCassette unit cover (E) Cover for optional paper cassette units.
Open when replacing the maintenance rollers or
removing jammed paper.
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Printer Basics
18

EService USB port USB port for future use.
Do not remove the sticker.
FLINE port Connects a phone line.
GEXT. port Connects external phone devices.
HLAN port Connects a LAN cable.
IUSB port Connects a USB cable.
Control Panel
ATurns the printer on or o.
Unplug the power cord after checking that the power light is o.
BPass a smart device over this mark to print or scan from the smart device directly.
CTurns on when received documents that have not yet been read, printed, or saved, are stored in the printer's
memory.
DDisplays the home screen.
EDisplays menus and messages.
FLogs o from the printer when Access Control is enabled.
When Access Control is disabled, this is also disabled.
GDisplays the Help screen.
You can check solutions to problems from here.
HStops the current operation.
IPauses the current printing job and allows you to interrupt another job. However, you cannot interrupt a new job
from the computer.
Press this button again to restart a paused job.
JResets the current settings to user default settings. If user default settings have not been made, resets to the
factory default.
KDisplays the Paper Setting screen. You can select the paper size and paper type settings for each paper source.
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Printer Basics
19

LDisplays the Job/Status menu. You can check the printer's status and job history.
The error light on the left ashes or turns on when an error occurs.
The data light on the right ashes when the printer is processing data. It turns on when there are queued jobs.
MEnters numbers, characters, and symbols.
NDisplays the Contacts list. You can register, edit or delete the contacts.
OClears number settings such as the number of copies.
Basic Screen Conguration
AIndicates items that have been setup for the printer as icons. Select each icon to check the current settings or access
each setting menu.
BDisplays each menu. You can add or change the sequence.
CIndicates an ongoing job and the printer's status. Select message to display the Job/Status menu.
Displays the date and time when the printer is not working or there are no errors.
DSwitch tabs.
EIndicates the setting items. Select each item to set or change the settings.
The grayed out items are not available. Select the item to check why they are unavailable.
FExecute the current settings. Available functions vary depending on each menu.
Icons displayed in the LCD Screen
e following icons are displayed on the LCD screen depending on the printer's status.
Displays the Printer Status screen.
You can check the approximate ink levels and the approximate service life of the maintenance box.
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Printer Basics
20