
Checking the software installed on your
computer............................ 145
Installingthesoftware................... 146
UninstallingYourSoftware................. 146
ForWindows......................... 146
ForMacOSX.........................148
Troubleshooting for Printing
DiagnosingtheProblem................... 149
Statusmonitor........................ 149
Runningaprinteroperationcheck..........149
CheckingPrinterStatus....................150
ForWindows......................... 150
ForMacOSX.........................152
ThePaperJams..........................154
Removing jammed paper fromtherearunit... 155
Removing jammed paper from the front cover
andtheoutputtray..................... 156
Removing jammed paper from the paper
cassette(s)............................157
Removing jammed paper from the Automatic
DocumentFeeder(ADF).................158
Preventingpaperjams...................160
Reprinting after a paper jam (for Windows
only)................................160
PrintQualityProblems.................... 161
Horizontalbanding.....................162
Verticalbandingormisalignment..........162
Incorrectormissingcolors............... 163
Blurryorsmearedprint..................163
MiscellaneousPrintoutProblems.............164
Incorrectorgarbledcharacters.............164
Incorrectmargins...................... 164
Printouthasaslightslant.................164
Invertedimage........................ 165
Blankpagesprint...................... 165
Printed side is smeared or scuffed. . . . . . . . . . 165
Printingistooslow..................... 166
PaperDoesNotFeedCorrectly.............. 166
Paperdoesnotfeed.....................166
Multiplepagesfeed..................... 167
Paperisimproperlyloaded...............167
Paper is not ejected fully or is wrinkled. . . . . . . 167
ThePrinterDoesNotPrint................. 168
TheLCDscreenoralllightsareoff..........168
The LCD screen or lights came on and then
wentout.............................168
TheLCDscreenorlightsareon............168
An ink error is indicated after you replace the
cartridge.............................169
Increasing the Print Speed (For Windows Only)
..................................... 169
OtherProblem.......................... 170
Printingplainpapersquietly.............. 170
Troubleshooting for Scanning
Problems Indicated by Messages on the LCD
PanelorStatusLight...................... 172
ProblemsWhenStartingaScan.............. 172
Using the Automatic Document Feeder (ADF)
................................... 172
Usingthebutton.......................173
Using scanning software other than Epson
Scandriver........................... 174
ProblemsWhenFeedingPaper..............174
Thepapergetsdirty.....................174
Multiple sheets of paper are fed. . . . . . . . . . . . 174
The paper jams in the Automatic Document
Feeder(ADF).........................174
ProblemsWithScanningTime..............174
ProblemsWithScannedImages..............175
Scanqualityisunsatisfactory.............. 175
The scanning area or direction is
unsatisfactory......................... 176
ProblemsRemainAfterTryingAllSolutions....177
Troubleshooting for Copying
You see banding (light lines) in your prints or
copies.................................178
Yourprintisblurryorsmeared.............. 178
Yourprintisfaintorhasgaps............... 178
Yourprintisgrainy.......................179
Youseeincorrectormissingcolors...........179
Theimagesizeorpositionisincorrect......... 179
Troubleshooting for Faxing
Cannotsendfax......................... 180
Cannotreceivefax........................180
Qualityproblems(sending)................. 180
Qualityproblems(receiving)................ 181
Answering machine cannot answer voice calls. . . 181
Incorrecttime...........................181
WP-4511/4515/4521/4525/4530/4531/4535/4540/4545 User’s Guide
Contents
13