Epson ProofPlus TM-H6000III User manual

with Image Scanner
(Photo-ID Model)
User’s Manual. . . . . . . . . . . . . . . . . . . . 1
Bedienungsanleitung . . . . . . . . . . . . . . 11
Gebruikershandleiding . . . . . . . . . . . . . 21
Manuel d’utilisation . . . . . . . . . . . . . . . 31
Manual do utilizador . . . . . . . . . . . . . . . 41
Manual del usuario. . . . . . . . . . . . . . . . 51
Manuale dell’utente . . . . . . . . . . . . . . . 61

ii
A
B
C

iii
D
E

iv
F
(B) (A)
G
H

v
I
J

vi
K
L
M
(A)
(B)

vii
Labels / Etiketten / Etiketten / Étiquettes / Etiquetas /
Etiquetas / Etichette

viii
DIP Switch Tables
Specifications
TM-H6000III
Serial
SW Function ON OFF
1-1 Data receive error Ignored Prints “?”
1-2 Receive buffer
capacity
45 bytes 4 KB
1-3 Handshaking XON/XOFF DTR/DSR
1-4 Data word length 7 bits 8 bits
1-5 Parity check Enabled Disabled
1-6 Parity selection Even Odd
1-7
1-8
Transmission speed (See table below.)
2-1 Handshaking
(BUSY condition)
Receive
buffer full
Offline or
Receive
buffer full
2-2 Customer display
connection
Connected Not
connected
2-3
2-4
Print density See Table A.
2-5
2-6
Internal use. Fixed to Off.
2-7 I/F pin 6 reset Enabled Disabled
2-8 I/F pin 25 reset Enabled Disabled
Transmission speed (bps)-bits per second
SW 4800 9600 19200 38400
1-7 ON OFF ON OFF
1-8 ON ON OFF OFF
USB/Parallel
SW Function ON OFF
1-1 Auto line feed Always
enabled
Always
disabled
1-2 Receive buffer
capacity
45 bytes 4 KB
1-3~
1-8
Reserved. Fixed to Off.
2-1 Handshaking
(BUSY condition)
Receive
buffer full
Offline or
Receive
buffer full
2-2 USB: Customer
display connection
Connected Not
connected
Parallel: Internal use. Do not change setting.
Fixed to Off.
2-3
2-4
Print density See Table A.
2-5
2-6
Internal use. Fixed to Off.
2-7 Reserved (for serial interface) Fixed to Off.
2-8 USB: Fixed to Off.
Parallel: I/F pin 31 reset signal. Do not change
setting. Fixed to On.
Table A
Print density/low power SW 2-3 SW 2-4
1 Print density (Light) ON ON
2OFF OFF
3ON OFF
4 Print density (Dark) OFF ON
Print method Receipt: Thermal line
Slip: 9-pin serial impact dot matrix
Endorsement: 8-pin shuttle impact dot matrix
Print font Receipt: 9 × 17 / 12 × 24
Slip: 5 × 9 / 7 × 9
Endorsement: 5 × 7
Columns Receipt: 56/42
Slip: 60/45
Endorsement: 40
Character size
(W × H)
Receipt: 0.99 × 2.40 mm {0.04 × 0.09"}
1.41 × 3.39 mm {0.06 × 0.13"}
Slip: 1.56 × 3.1 mm {0.06 × 0.12"}
1.24 × 3.1 mm {0.05 × 0.12"}
Endorsement: 1.1 × 2.42 mm {0.04 × 0.10"}
Character sets 95 alphanumeric, 37 international characters
128 × 11 (slip: 12) pages extended graphic characters
Print speed Receipt: 63, Slip: 5.14, Endorsement: 1.9 (lines per second)
Paper dimensions Receipt: Thermal roll paper 79.5 ± 0.5 × 83 mm {3.1 ± 0.02 × 3.3"}
Slip/endorsement: 70 ~148 × 150 ~ 210 mm {2.8 ~ 5.8 × 5.9 ~ 8.3"} (W × L)

ix
*1: Be sure to use a safety-standards-applied power source that meets the following specifications.
Rated output: 24 V/2.0 A or more, Maximum output: 240 VA or less
Slip Image Scanner
Card Image Scanner
Paper thickness Slip (single-ply): 0.09 ~ 0.2 mm {0.0035 ~ 0.0079"}
Endorsement: 0.09 ~ 0.2 mm {0.0035 ~ 0.0079"}
Copy capability Receipt/Endorsement: Single-ply
Slip: 1 original + 3 copies
Inked ribbon Slip: ERC-32
Endorsement: ERC-41
Ribbon life Slip: 4 million characters
Endorsement: 800,000 characters
Interface (compatible) RS-232/Bi-directional parallel/RS-485/USB (dealer option)
Data buffer Selectable for 45 bytes or 4 KB using DIP switch
D.K.D. function 2 drives
Power supply*1 +24 VDC ± 10%
Current consumption Slip: Approximately 1.7 A (mean)
Receipt: Approximately 1.8 A (mean)
Temperature Operating: 5 to 45°C {41 to 113°F}
Storage: -10 to 50°C {14 to 122°F}
Humidity 10 to 90% without condensation
Reliability Receipt: MTBF: 360,000 hours, MCBF: 72 million lines
Slip: MTBF: 180,000 hours, MCBF: 18 million lines
Overall dimensions 185 × 186 × 298 mm {7.28 × 7.32 × 11.73"} (H × W × D)
Mass Approximately 5.8 kg {12.7 lb}
Image scanner type CIS (Contact Image Sensor)
Resolution 200 dpi × 200 dpi (W × H)
(dpi: dots per inch [number of dots per 25.4 mm {1"}])
Image scanning mode Black and white / Gray scale
Image scanning area Width: 100 mm (typ.)
Image scanning speed 120 mm/s
Data compression Black and white: CCITT Group 4
Gray scale: JPEG
Data transmission format Black and white:
TIFF (If data is not compressed, the format is raw data or BMP.)
Gray scale:
JFIF (If data is not compressed, the format is raw data, BMP, or TIFF.)
Scanning
specifications
Image scanner type CIS (Contact Image Sensor)
Resolution 200 dpi × 200 dpi (W × H)
(dpi: dots per inch [number of dots per 25.4 mm {1"}])
Image scanning mode Gray scale
Image scanning area 56 × 90 mm (W × H) (typ.)
Image scanning speed 120 mm/s
Data compression JPEG
Data transmission format JFIF (If data is not compressed, the format is raw data, BMP,
or TIFF.)
Card
specifications
Card type ISO/IEC7810 compatible (except for embossed cards)
Card size 53.92 - 54.18 × 85.47 - 85.90 mm (W × H) (card type: ID-1)
Card thickness 0.5 - 0.84 mm
Card curvature allowance 2 mm or less (ISO/IEC7810)

x
Standards and Approvals
The following standards are applied only to the printers that are so labeled. (EMC is tested using the
Epson power supplies.)
Europe: CE marking
North America: FCC/ICES-003 Class A
Oceania: AS/NZS CISPR22 Class A
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.
The connection of a non-shielded printer interface cable to this printer will invalidate the EMC standards
of this device.
You are cautioned that changes or modifications not expressly approved by Seiko Epson Corporation could
void your authority to operate the equipment.
CE Marking
The printer conforms to the following Directives and Norms:
Directive 2004/108/EC EN 55022 Class A
EN 55024
IEC 61000-4-2
IEC 61000-4-3
IEC 61000-4-4
IEC 61000-4-5
IEC 61000-4-6
IEC 61000-4-8
IEC 61000-4-11
FCC Compliance Statement For American Users
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case the
user will be required to correct the interference at his own expense.
For Canadian Users
This Class A digital apparatus complies with Canadian ICES-003.
À l'intention des utilisateurs canadiens
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

TM-H6000III with Image Scanner (Photo-ID Model) 1
English
English
with Image Scanner
(Photo-ID Model)
User’s Manual
Illustrations
All of the illustrations are at the beginning of this manual. They are identified by letters (A, B, C . . .). In the
text the illustrations are referred to by these letters. (“See illustration A,” for example.)
DIP Switch Tables and Specifications
The DIP switch tables and technical specifications are at the beginning of this manual.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the
information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson
Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for damages
resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties
for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or
abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options
or any consumable products other than those designated as Original Epson Products or Epson Approved
Products by Seiko Epson Corporation.
EPSON is a registered trademark of Seiko Epson Corporation in Japan and other countries/regions.
NOTICE: The contents of this manual are subject to change without notice.
Copyright © 2006 by Seiko Epson Corporation, Nagano, Japan.

2 TM-H6000III with Image Scanner (Photo-ID Model)
English
Important Safety Information
This section presents important information intended to ensure safe and effective
use of this product. Read this section carefully and store it in an accessible location.
Key to Symbols
The symbols in this manual are identified by their level of importance, as defined
below. Read the following carefully before handling the product.
WARNING:
Warnings must be followed carefully to avoid serious bodily injury.
CAUTION:
Cautions must be observed to avoid minor injury to yourself or damage to your
equipment.
Safety Precautions
WARNING:
Shut down your equipment immediately if it produces smoke, a strange odor, or
unusual noise. Continued use may lead to fire. Immediately unplug the
equipment and contact your dealer or a Seiko Epson service center for advice.
Never attempt to repair this product yourself. Improper repair work can be
dangerous.
Never disassemble or modify this product. Tampering with this product may
result in injury or fire.
Be sure to use the specified power source. Connection to an improper power
source may cause fire.
Do not allow foreign matter to fall into the equipment. Penetration by foreign
objects may lead to fire.
If water or other liquid spills into this equipment, unplug the power cord
immediately, and then contact your dealer or a Seiko Epson service center for
advice. Continued usage may lead to fire.
Do not use aerosol sprayers containing flammable gas inside or around this
product. Doing so may cause fire.
CAUTION:
Do not connect cables in ways other than those mentioned in this manual.
Different connections may cause equipment damage and burning.
Be sure to set this equipment on a firm, stable, horizontal surface. Product may
break or cause injury if it falls.
Do not use in locations subject to high humidity or dust levels. Excessive humidity
and dust may cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean on this
product. Equipment may fall or collapse, causing breakage and possible injury.
Take care not to injure your fingers on the manual cutter
•Whenyouremoveprintedpaper
• When you perform other operations such as loading/replacing roll paper
To ensure safety, unplug this product before leaving it unused for an extended
period.

TM-H6000III with Image Scanner (Photo-ID Model) 3
English
Do not touch the thermal head or paper feed motor. Wait for the head and the
motor to be cool. The head and the motor can be very hot after printing for a
long time. Touching them may cause burns.
Safety Labels
The caution labels on the product indicate the following precautions.
WARNING:
Do not connect a telephone line to the drawer kick out connector or to the
display module connector; otherwise, the printer and the telephone line may
be damaged.
CAUTION:
The thermal head and paper feed motor for the thermal section are hot.
CAUTION:
Caution label for autocutter blade.
Restriction of Use
When this product is used for applications requiring high reliability/safety, such
as transportation devices related to aviation, rail, marine, automotive, etc.;
disaster prevention devices; various safety devices, etc.; or functional/precision
devices, etc.; you should use this product only after giving consideration to
including fail-safes and redundancies into your design to maintain safety and
total system reliability. Because this product was not intended for use in
applications requiring extremely high reliability/safety, such as aerospace
equipment, main communication equipment, nuclear power control equipment,
or medical equipment related to direct medical care, etc., please make your own
judgment on this product’s suitability after a full evaluation.
Purpose of This Manual
This manual provides information describing basic operations to operators of the
TM-H6000III with Image Scanner to enable safe and correct use of the printer.
Illustrations
Some of the illustrations may be slightly different from your printer, depending
on the functions that your printer has.

4 TM-H6000III with Image Scanner (Photo-ID Model)
English
Part Names
Unpacking
Control Panel (LEDs and Buttons)
Slip Image Scanner Section
See illustration A.
POWER LED
Lights when the power is on and is off when the power is off.
ERROR LED
Off when the printer is online, lights when the printer is offline, and flashes when
an error occurs.
PAPER OUT LED
Lights when roll paper is out or nearly out.
SLIP LED
Lights when a slip is being printed or scanned. Flashes while waiting for a slip to
be inserted or removed.
FEED button
Feeds the roll paper.
RELEASE button
Releases a slip.
Card Image Scanner Section
See illustration A.
ID LED
Off when the card scanning is not selected, lights when card scanning is
performed, and flashes while waiting for a card to be inserted or removed.
ERROR LED
Off when the printer is online and flashes when a paper jam occurs.
❏Printer ❏Roll paper
❏Ribbon cassette ❏Endorsement ribbon cassette
❏Power switch cover ❏User’s Manual (This manual)
roll paper cover
and card image
scanner section
power
switch
front
cover
unit cover
control
panel

TM-H6000III with Image Scanner (Photo-ID Model) 5
English
Power Switch Cover
See illustration B.
You can use the enclosed power switch cover to make sure that the power switch
is not accidentally pressed. Just press the cover into place to install it.
WARNING:
If an accident occurs when the power switch cover is attached, immediately
unplug the power supply cable to avoid fire.
Important Installation Notes
❏For a serial interface, use a null modem cable.
❏For a parallel interface, use an IEEE 1284 cable.
❏For a USB interface, install the driver before connecting the printer.
Downloading Drivers, Utilities, and Manuals
Drivers, utilities, and manuals can be downloaded from one of the following URLs.
For customers in North America, go to the following web site:
http://www.epsonexpert.com/ and follow the on-screen instructions.
For customers in other countries, go to the following web site:
http://www.epson-pos.com/
Installing the Roll Paper
See illustration C. The arrow indicates the autocutter.
CAUTION:
Caution label for autocutter blade.
Note:
Do not use paper rolls that have the paper glued or taped to the core because they might
cause a paper jam.
To prevent paper jams, make sure that nothing obstructs paper coming out of the paper
exit, and do not pull the paper out of the printer.
Installing the Ribbon
See illustration D.
Use genuine Epson ERC-32 ribbon cassettes.
1. Turn on the printer. Turn the knob on the ribbon cassette. Open the front
cover of the printer, and insert the new ribbon.
2. Turn the knob 2 or 3 times, and check the ribbon position.

6 TM-H6000III with Image Scanner (Photo-ID Model)
English
Inserting Slip Paper
See illustration E.
CAUTION:
Be sure not to insert any magnetic stripe cards into the slip section. Otherwise
the magnetic information will be damaged.
Note:
Be sure that the slips are flat, without curls, folds, or wrinkles.
Troubleshooting
ERROR LED is on or flashing.
❏The print head temperature may be extremely high. Wait until the print head
cools and the printer resumes printing automatically.
❏Make sure that the roll paper and unit cover are properly closed.
❏Turn off the printer, and check for a paper jam. Please see the description
below.
❏The autocutter may be jammed. See the description below.
❏Turn off the power, wait several seconds, and then turn it on again. If the
error remains, contact your qualified service person.
Paper/card jam occurs.
❏If a paper jam occurs in the receipt section, open the roll paper cover to
remove the jammed paper.
❏If a paper jam occurs in the slip section, open the unit cover; then push the
levers backward to open the unit. Remove the jammed paper.
❏If a card is jammed in the card image scanner section, open the roll paper
cover; then push the blue tab down in the direction indicated by the arrow in
illustration F and pull it toward you to open the card feed path. Remove the
jammed card.
Note:
After removing the jammed card, be sure to close the card feed path. If the path is not
closed, the red shutter will close the card entrance to prevent the card from being inserted.
The autocutter is jammed or the roll paper cover will not open.
1. Turn off the printer, and open the unit cover.
2. Then turn the knob (A) until you see a pin (B) in the opening. See
illustration G.

TM-H6000III with Image Scanner (Photo-ID Model) 7
English
Cleaning the Thermal Print Head
CAUTION:
After printing, the thermal print head can be very hot. Be careful not to touch it.
Also let it cool before you clean it. Do not damage the thermal print head by
touching it with your fingers or any hard object.
To keep good print quality, remove paper dust from the thermal print head as
follows.
See illustration H.
Be sure that the printer is turned off. Open the roll paper cover and clean the
thermal element (the part indicated by the arrow in the illustration) of the thermal
print head with a cotton swab moistened with an alcohol solvent (ethanol or IPA).
Clean the thermal print head periodically (generally every 3 months) to maintain
receipt print quality.
MICR Reading/Image Scanning/Printing
(Factory installed options)
With the scanning function, when a check is inserted into the printer, the check
image is digitized and stored, which saves check processing time and cost. Epson
recommends the following sequence for single-pass processing. The single pass
eliminates the need to turn the check paper over.
1. MICR reading
2. Pre-scanning
3. Endorsement printing (printing on back)
4. Printing on front
5. VOID printing
6. Scanning
Notes on Using the Slip Image Scanner
❏Be sure to include the pre-scanning step because it can minimize as much as
possible problems of decreasing image data quality caused by environmental
temperature, wear of scanner parts, great variation in color shading of the
background of a check, and input voltage fluctuation.
❏The quality of image scanning on the front of a check may be reduced by a
large variation in density of an ink ribbon cassette.
❏Be sure to consider these other conditions that may reduce image quality:
• Extremely low density of handwriting on the front of a check.
• Extremely high density of the background of a check.
• An extremely large variation in the density and color tone of the
background of a check.
• Many folds or wrinkles in a check.
• Exposure of the image scanning part of the printer to strong sunlight.
• Any foreign object, such as sand, entering the printer and scratching the
glass surface of the scanner.

8 TM-H6000III with Image Scanner (Photo-ID Model)
English
CAUTION:
Do not insert checks with staples in them. This may cause paper jams, MICR
reading errors, and damage to the MICR head.
Be sure the checks are flat, without curls, folds, or wrinkles.
Be sure not to insert any magnetic stripe cards into the slip section. Otherwise
the magnetic information will be damaged.
See illustration I.
1. Wait until the SLIP LED flashes. Then insert the check face up with the right
side of the check against the right side of the paper guide as far as it will go.
Be sure that the MICR characters are on the right. See the arrow in the
illustration for the proper location of the MICR characters.
2. The printer will detect the check and start drawing it in. When the printer
starts drawing it in, let go of the check immediately. When the printer ejects
the check and the SLIP LED starts flashing again, remove the check by pulling
it straight out; do not pull it at an angle.
Cleaning the MICR Mechanism
Foreign matter in the mechanism can cause MICR reading errors. Clean the MICR
head with a moistened cleaning sheet approximately every 12 months.
Use the following or an equivalent commercially available cleaning sheet:
PRESAT brand (KIC) “CHECK READER CLEANING CARD”
Note:
Be sure not to use an adhesive cleaning sheet.
Follow the steps below:
1. Load roll paper in the printer, turn off the power, then open the roll paper
cover and turn the power back on while holding down the RELEASE button.
2. Press the RELEASE button 7 times, then
close the roll paper cover. The printer
prints the following message on receipt
paper, and the SLIP LED flashes.
3. Insert the cleaning sheet like a standard
check.
CAUTION:
Be sure that the sheet is inserted with the correct side up and that it is
inserted in the correct direction.
Use a cleaning sheet only one time; then discard it.
4. When the sheet is ejected, press the RELEASE button, and remove the sheet
from the printer.
Notes on using the MICR reader
Do not install the printer near any magnetic fields. Be especially careful where you
install your display device, and be sure to check the recognition rate of the MICR
reader with the display device in place.
Make sure that the printer is not subjected to any impact or vibration when it is
performing a MICR reading.

TM-H6000III with Image Scanner (Photo-ID Model) 9
English
Endorsement Printing
See illustration J.
If your printer has the optional endorsement printing mechanism, install the
endorsement ribbon following the steps below:
Use genuine Epson ERC-41 ribbon cassettes.
Note:
Be sure to turn on the power before installing a ribbon cassette.
1. Turn the ribbon cassette knob. Then open the unit cover.
2. Inside the printer, push the levers backward to open the unit.
Note:
Do not open the unit during printing.
3. Insert the ribbon and turn the knob again to seat the ribbon; then close the
printer.
Cleaning the Slip Image Scanner
See illustration K.
The glass part of the scanner (indicated by the arrows in the illustration) may
become dirty due to ink or paper dust, which can decrease the image quality. To
avoid this, clean the glass part every 12 months.
1. Open the unit cover.
2. Inside the printer, push the levers backward to open the unit.
3. Wipe the glass gently with a soft, dry cloth.
Note:
When cleaning the scanner glass, do not use any liquid, such as detergent, benzine, or
water.
Liquids can reach the back of the scanner glass and cause it to become dirty. If the scanner
glass has foreign matter that is hard to remove, such as oil or grease, you can wet a cloth a
little with alcohol and wipe the scanner glass, but never put any liquid directly on the
scanner glass.
Card Image Scanning
1. Wait until the ID LED flashes. Then insert the card face up into the card
entrance as far as it will go. See illustration L.
2. The printer will detect the card and start drawing it in. When the printer
starts drawing it in, let go of the card immediately. When the printer ejects the
card and the ID LED starts flashing again, remove the card by pulling it
straight out; do not pull it at an angle.

10 TM-H6000III with Image Scanner (Photo-ID Model)
English
Notes On Using the Card Image Scanner
❏Be sure to insert the card with the face to be scanned up.
❏Be sure the card is flat, without excessive curvature, cracks, folds, or embossing.
❏When using an IC card, be sure not to touch terminals when holding the card.
❏Because the card sensor uses a photo sensor, be sure not to use a card that has
holes at the sensor position or is translucent. See illustration M. (A) indicates
the area (in millimeters) limited for holes and translucency, and (B) indicates
the card feed direction.
❏Appropriate image data quality might not be acquired in the following
conditions:
• Excessive damage such as curvature, cracking, or folding of the card.
• Embossed cards.
• When the image scanner part is exposed to excessive light such as
sunlight, a spotlight, or fluorescent lamp.
• When the scanner glass has been damaged by foreign matter such as sand.
Cleaning the Card Image Scanner
See illustration F.
The glass part of the scanner (indicated by the arrow in the illustration) may
become dirty due to ink or paper dust, which can decrease the image quality. To
avoid this, clean the glass part every 12 months.
1. Open the roll paper cover.
2. Push the blue tab down in the direction indicated by the arrow and pull it
toward you to open the card feed path.
3. Wipe the glass gently with a soft, dry cloth.
Note:
When cleaning the scanner glass, do not use any liquid, such as detergent, benzine, or
water.
Liquids can reach the back of the scanner glass and cause it to become dirty. If the scanner
glass has foreign matter that is hard to remove, such as oil or grease, you can wet a cloth a
little with alcohol and wipe the scanner glass, but never put any liquid directly on the
scanner glass.